GB7143AESF - Fridge LG - Free user manual and instructions

USER MANUAL GB7143AESF LG

service LG Electronics.

* Express Cool (Froid express)

OWNER'S MANUAL FRIDGE&

FREEZER Read this owner's manual thoroughly before operating the appliance and keep

it handy for reference at all times.

Copyright © 2018-2020 LG Electronics Inc. All Rights ReservedTABLE OF CONTENTS This manual may contain images or

content different from the model you

This manual is subject to revision by the

SAFETY INSTRUCTIONS 3

Disposal of Your Old Appliance 10

Dimensions and Clearances 11

Connecting the Appliance 12

Moving the Appliance 12

Parts and Functions 13

Notes for Operation 15

Water Dispenser ( * ) 19

Water Dispenser Tank 19

Notes for Cleaning 27

Cleaning the Door Basket 27

Cleaning the Shelf 28

Cleaning the Vegetable Drawer 28

Cleaning the Crisper Cover 28

Cleaning the Freezer Drawer 29

Cleaning the Water Dispenser 29

SAFETY INSTRUCTIONS EN The following safety guidelines are intended to prevent

unforeseen risks or damage from unsafe or incorrect

operation of the appliance.

The guidelines are separated into ‘WARNING’ and

as described below. This symbol is displayed to indicate matters and operations that can cause risk. Read the part with this symbol carefully and follow the instructions in order to avoid risk. WARNING This indicates that the failure to follow the instructions can cause serious injury or death. CAUTION This indicates that the failure to follow the instructions can cause the minor injury or damage to the product.

IMPORTANT SAFETY INSTRUCTIONS WARNING To reduce the risk of explosion, fire, death, electric shock, injury or scalding to persons when using this product, follow basic precautions, including the following: Children in the Household

•This appliance is not intended for use by persons (including

children) with reduced physical, sensory or mental capabilities, or

lack of experience and knowledge, unless they have been given

supervision or instruction concerning use of the appliance by a

person responsible for their safety. Children should be supervised

to ensure that they do not play with the appliance.

•If the appliance is equipped with a lock (some models only), keep

the key out of reach of children.4

EN For use in Europe:

This appliance can be used by children aged from 8 years and

above and persons with reduced physical, sensory or mental

capabilities or lack of experience and knowledge if they have been

given supervision or instruction concerning use of the appliance in

a safe way and understand the hazards involved. Children shall not

play with the appliance. Cleaning and user maintenance shall not

be made by children without supervision.

•This appliance should only be transported by two or more people

holding the appliance securely.

•Ensure that the socket outlet is properly grounded, and that the

earth pin on the power cord is not damaged or removed from the

power plug. For more details on grounding, inquire at an LG Electronics customer information centre.

•This appliance is equipped with a power cord having an

equipment-grounding conductor and a grounding power plug. The

power plug must be plugged into an appropriate socket outlet that

is installed and grounded in accordance with all local codes and

•If the power cord is damaged or the hole of the socket outlet is

loose, do not use the power cord and contact an authorized

•Do not plug the appliance into a multi socket adapter which does

power cable (mounted).

•Do not modify or extend the power cable.

•The appliance should be connected to a dedicated power line

which is separately fused.

•Do not use a multi socket outlet which is not properly grounded

(portable). In case of using a properly-grounded multi socket outlet

(portable), use the multi socket outlet with the current capacity of

the power code rating or higher and use the multi socket outlet

only for the appliance.

•Install the appliance in a place where is easy to unplug the power

plug of the appliance.

•Be careful not to point the power plug up or let the appliance lean

against the power plug.

Children aged from 3 to 8 years are allowed to load and unload

refrigerating appliances.

•Install the appliance on a firm and level floor.

•Do not install the appliance in a damp and dusty place. Do not

install or store the appliance in any outdoor area, or any area that

is subject to weathering conditions such as direct sunlight, wind,

rain, or temperatures below freezing.

•Do not place the appliance in direct sunlight or expose it to the

heat from heating appliances such as stoves or heaters.

•Be careful not to expose the rear of the appliance when installing.

•Be careful not to let the appliance door fall during assembly or

•Be careful not to pinch, crush, or damage the power cable during

assembly or disassembly of the appliance door.

•Do not connect a plug adapter or other accessories to the power

•Do not use the appliance for any purpose (storage of medical or

experimental materials or shipping) other than any domestic

household food storage use.

•Unplug the power plug during a severe thunderstorm or lightening

or when not in use for a long period of time.

•Do not touch the power plug or the appliance controls with wet

•Do not bend the power cable excessively or place a heavy object

•If water penetrates electrical parts of the appliance, disconnect

power plug and contact an LG Electronics customer information

•Do not place hands or metallic objects inside the area emitting the

cold air, cover or heat releasing grille on the back.

•Do not apply excessive force or impact to the back cover of the

•Do not put animals, such as pets into the appliance.6

•Be careful of nearby children when you open or close the

appliance door. The door may bump the child and cause injury.

•Avoid the danger of children getting trapped inside the appliance.

A child trapped inside the appliance can cause suffocation.

•Do not place heavy or fragile objects, containers filled with liquid,

combustible substances, flammable objects (such candles, lamps,

etc.), or heating devices (such as stoves, heaters, etc.) on the

•If there is a gas leakage (isobutane, propane, natural gas, etc.),

do not touch the appliance or power plug and ventilate the area

immediately. This appliance uses a refrigerant gas

(isobutane,R600a). Although it uses a small amount of the gas, it

is still combustible gas. Gas leakage during appliance transport,

installation or operation can cause fire, explosion or injury if

•Do not use or store flammable or combustible substances (ether,

benzene, alcohol, chemical, LPG, combustible spray, insecticide,

air freshener, cosmetics, etc.) near the appliance.

•Immediately unplug the power plug and contact an LG Electronics

customer information centre if you detect a strange sound, odour,

or smoke coming from the appliance.

•Fill with potable water only into icemaker or dispenser water tank.

•Do not damage the refrigerant circuit.

•Do not place any electronic appliance (such as heater and mobile

phone) inside the appliance.7

•Disconnect the power cord before cleaning the appliance or

replacing the inside lamp (where fitted).

•Securely plug the power plug in the socket outlet after completely

removing any moisture and dust.

•Never unplug the appliance by pulling on the power cable. Always

grip the power plug firmly and pull straight out from the socket

•Do not spray water or inflammable substances (toothpaste,

alcohol, thinner, benzene, flammable liquid, abrasive, etc.) over

the interior or exterior of the appliance to clean it.

•Do not clean the appliance with brushes, cloths or sponges with

rough surfaces or which are made of metallic material.

•Only qualified service personnel from LG Electronics service

centre should disassemble, repair, or modify the appliance.

Contact an LG Electronics customer information centre if you

move and install the appliance in a different location.

•Do not use a hair drier to dry the inside of the appliance or place

a candle inside to remove the odours.

•Do not use mechanical devices or other means to accelerate the

leaving the shelves and baskets in place and keep children away

•Dispose of all packaging materials (such as plastic bags and

styrofoam) away from children. The packaging materials can

•Keep ventilation openings, in the appliance enclosure or in the

built-in structure, clear of obstruction.

•Do not use electrical appliances inside the refrigerator.

•The refrigerant and insulation blowing gas used in the appliance

require special disposal procedures. Consult with service agent or

a similarly qualified person before disposing of them.

•Refrigerant leaking out of the pipes could ignite or cause an

•The amount of refrigerant in your particular appliance is shown on

the identification plate inside the appliance.

•Never start up an appliance showing any signs of damage. If in

doubt, consult your dealer.

•This appliance is intended to be used in household and similar

applications only. It should not be used for commercial, or catering

purposes, or in any mobile application such as a caravan or boat.

•Do not store explosive substances such as aerosol cans with a

flammable propellant in this appliance.

Risk of Fire and Flammable Materials

This symbol alerts you to flammable materials that can

ignite and cause a fire if you do not take care.

• This appliance contains a small amount of isobutane refrigerant

(R600a), but it is also combustible. When transporting and installing

the appliance, care should be taken to ensure that no parts of the

refrigerating circuit are damaged.

• If a leak is detected, avoid any naked flames or potential sources

of ignition and air the room in which the appliance is standing for

several minutes. In order to avoid the creation of a flammable gas

air mixture if a leak in the refrigerating circuit occurs, the size of the

room in which the appliance is used should correspond to the

amount of refrigerant used. The room must be 1 m² in size for

every 8 g of R600a refrigerant inside the appliance.

• When positioning the appliance, ensure the supply cord is not

• Do not locate multiple portable socket-outlets or portable power

supplies at the rear of the appliance.9

EN CAUTION To reduce the risk of minor injury to persons, malfunction,

or damage to the product or property when using this

product, follow basic precautions, including the following:

•Do not tilt the appliance to pull or push it when transporting.

•Make sure not to get a body part such as a hand or foot stuck

while moving the appliance.

•Do not touch frozen food or the metal parts in the freezer

compartment with wet or damp hands. It may cause frostbite.

•Do not place glass containers, bottles or cans (especially those

containing carbonated drinks) in the freezer compartment, shelves

or ice bin that will be exposed to temperatures below freezing.

•The tempered glass on the front side of the appliance door or the

shelves can be damaged by an impact. If it is broken, do not

touch it with hands.

•Do not hang from the appliance doors, storage room, shelf or

•Do not store an excessive amount of water bottles or containers

for side dishes on the door baskets.

•Prevent animals from nibbling on the power cable or water hose.

•Do not open or close the appliance door with excessive force.

•If the hinge of the appliance door is damaged or operates

improperly, stop using the appliance and contact an authorized

•Do not clean glass shelves or covers with warm water when they

•Never eat frozen foods immediately after they have been taken

out in the freezer compartment.

•Make sure not to get a hand or foot stuck upon opening or closing

•Do not insert the shelves upside down. The shelves may fall.

•To remove frost from the appliance, contact an LG Electronics

customer information centre.

Disposal of Your Old Appliance

• This crossed-out wheeled bin symbol indicates that waste electrical and electronic

products (WEEE) should be disposed of separately from the municipal waste

• Old electrical products can contain hazardous substances so correct disposal of

your old appliance will help prevent potential negative consequences for

the environment and human health. Your old appliance may contain reusable

parts that could be used to repair other products, and other valuable materials

that can be recycled to conserve limited resources.

• You can take your appliance either to the shop where you purchased the product,

or contact your local government waste office for details of your nearest authorised

WEEE collection point. For the most up to date information for your country

please see www.lg.com/global/recycling.11

INSTALLATION EN Dimensions and Clearances

Too small of a distance from adjacent items may result in the degradation of freezing capability and

increased electricity costs. Allow over 50 mm of clearance from each adjacent wall when installing

• The appliance is designed to operate within a limited range of ambient temperatures, depending on

• The internal temperature could be affected by the location of the appliance, the ambient

temperature, the frequency of door opening and so on.

• The climate class can be found on the rating label.

Climate Class Ambient Temperature Range ºC SN (Extended Temperate) +10 - +32

N (Temperate) +16 - +32

ST (Subtropical) +16 - +38

T (Tropical) +16 - +43 / +10 - +43*

NOTE The appliances rated from SN to T are intended to be used at an ambient temperature between 10 ºC and 43 ºC. Type A Type B12

After installing the appliance, connect the

power plug into a socket out to switch on

EN Connecting the Appliance

After installing the appliance, connect the

power plug into a socket outlet.

• After connecting the power supply cord (or

plug) to the outlet, wait 2 or 3 hours before

you put food into the appliance. If you add

food before the appliance has cooled

completely, your food may spoil.

Moving the Appliance

Remove all food from inside the appliance.

Pull the power plug out, insert and fix it into

the power plug hook at the rear or on top

Tape parts such as shelves and the door

handle to prevent from falling off while

moving the appliance.

Move the appliance with more than two

people carefully. When transporting the

appliance over a long distance, keep the

After installing the appliance, connect the

power plug into a socket out to switch on

Your appliance is designed with reversible

doors, do that they may open from either the

left of right hand side to suit your kitchen

• Reversing the doors must be performed by

the qualified personnel of LG Electronics. If

not, the doors will not be covered by the

Leveling the Appliance

To avoid vibration, the unit must be leveled.

If required, adjust the leveling screws to

compensate for the uneven floor.

The front should be slightly higher than the rear

to aid in door closing.

Leveling screws can be turned easily by tipping

the cabinet slightly.

Turn the leveling screws counterclockwise

to raise the unit, clockwise to lower it.

Smart Diagnosis Unit ( * )

This function is used when contacting LG Electronics customer information centre to help make

an accurate diagnosis when the appliance operates abnormally or a failure occurs.

The LED lamps inside the appliance light up when you open the door.

This is where refrigerated foods and other items are stored.

• The shelf height can be adjusted by inserting the shelf in another groove of different height.

• Store the foods with higher moisture content at the front of the shelf.

• The actual number of shelves will differ from model to model.

This is where drinks tall bottles or containers are stored.

This is where refrigerated foods and high items are stored.

Fresh Vegetable Drawer ( * )

This is where fruits and vegetables are stored to help maintain freshness by adjusting the

humidity controller.

• The appearance or components of the appliance may differ from model to model.

Fresh Converter ( * )

As a chill compartment, this is where meat, fish and vegetables are stored. Help maintain

freshness by adjusting the humidity controller located in the back of the fridge compartment.

• For more space, you can use chill area without chill compartment drawer.

This is where eggs are stored.

• You can move it to and use it at a desired position as needed. However, do not use it as the

ice bin or place it on the shelf on top of the fridge or the vegetables drawer.

This is where small packages of refrigerated foods, drinks and sauce containers are stored.

Water Dispenser Tank ( * )

This is where water to supply the dispenser or the automatic icemaker is stored. It requires

manual filling. (Non plumbed models only)

This is where ice is produced and stored.

• For more space, you can remove the ice tray or ice cubes bucket.

This is for long-term storage of frozen items.

• Do not store short bottles or containers on the bottle rack. The items may fall and cause an injury

or appliance damage.

• ( * ) : This feature varies depending on the model purchased.

• Users should keep in mind that frost can

form. If the door is not closed completely, if

the humidity is high during the summer, or if

the freezer door is opened frequently.

• Ensure there is sufficient space between food

stored on the shelf or door basket to allow the

door to close completely.

• Opening the door for long periods can cause

a significant increase of the temperature in the

compartments of the appliance.

• If the refrigerating appliance is left empty for

long periods, switch off, defrost, clean, dry,

and leave the door open to prevent mould

developing within the appliance.

Suggestion for Energy Saving

• Ensure there is sufficient space between

stored foods. This allows cold air to be

circulated evenly and lowers electricity bills.

• Store hot food only after it has cooled in order

to prevent dew or frost.

• When storing food in the freezer

compartment, set the freezer temperature

lower than the temperature indicated on the

• Do not put food near the temperature sensor

of the fridge compartment. Keep a distance of

at least 3 cm from the sensor.

• Note that a temperature rise after defrosting

has a permissible range in the appliance

specifications. If you wish to minimise the

impact this may have on the food storage due

to a temperature rise, seal or wrap the stored

food in several layers.

• The automatic defrosting system in the

appliance ensures that the compartment

remains free of ice buildup under normal

operating conditions.

Max Freezing Capacity

• The Express Freeze function will set the

freezer to its maximum freezing capacity.This

generally takes up to 24 hours and

automatically switches off.

• If the maximum freezing capacity is to be

used, Express Freeze must be switched on

for seven hours before fresh produce is

placed in the freezer compartment.

• To get better air circulation, insert all drawers.

• If large quantities of food are to be stored, all

the freezer drawers shall be taken out of the

appliance and the food shall be stacked

directly on the freezer shelves in the freezer

• To remove the drawers, first pick the food out

of drawers. Then use the handle of drawers,

pull out the drawers carefully. It may cause

• The shape of each drawer may be different,

insert in the right position.

Storing Foods Effectively

• Store frozen food or refrigerated food inside

• Check the expiration date and label (storage

instructions) before storing food in the

• Do not store food for a long period of time

(more than four weeks) if it spoils easily at a

• Place the refrigerated food or frozen food in

each fridge or freezer compartment

immediately after purchasing.

any food which has been

completely thawed. Freezing any food which

has been completely thawed again will lower

its taste and nutrition.

• Do not wrap and store vegetables with

newspaper. Printing material of newspaper or

other foreign substances may smear and

• Do not overfill the appliance.Cold air can not

circulate properly if the appliance is overfilled.

• If you set an excessively low temperature for

food, it may become frozen. Do not set a

temperature lower than the required

temperature for the food to be stored

• For more space, you can remove bottle rack,

egg tray, ice tray and fresh converter drawer.

EN Store raw meat and fish in suitable containers

in the refrigerator, so that it is not in contact

with or drip onto other food.

• The actual control panel may differ from model to model.

• The control panel will turn off automatically for energy saving.

• If there is any finger or skin contacts to the control panel while cleaning it, the button function may

operate. ••••• Eco Friendly

• This controls the Power Save mode for

lowering energy consumption. ••••• •••

• This sets the refrigerator to connect to

your home’s Wi-Fi network. ••••• •••

• This locks the buttons on the control

<Type 1> On the Refrigerator Door <Type 2> Inside the Refrigerator18

Setting the Temperature

This sets the fridge temperature or freezer

• Press the Fridge button or Freezer button to

adjust the temperature.

• The temperature can be adjusted.

− Fridge : from 1 °C to 7 °C

− Freezer : from -15 °C to -23 °C

• The initial temperature is set.

− Freezer : -18 °C The actual inner temperature varies depending

on the food status, as the indicated setting

temperature is a target temperature, not actual

temperature within the appliance.

• The default temperature setting may vary

depending on the appliance.

• Wait until 2 or 3 hours have passed after

connecting the appliance to the outlet before

storing food in the appliance.

• For ice making in normal climates, the freezer

temperatures should be set to -18 °C or

Setting Express Freeze

The function can quickly freeze a large amount

of ice or frozen foods.

• When you press and hold the Express

Freeze button for three seconds, the Express

Freeze icon lights on the control panel.

• The function is enabled and disabled in turn

each time you press the button.

• The Express Freeze function automatically

terminates after a specific period has passed.

• When Express Freeze is switched on, noise

may occur and energy consumption may

Setting Express Cool

The function can quickly cool a large amount of

foods such as vegetable, fruit and so on.

• When you press and hold the Express Cool

button for three seconds, the Express Cool

icon lights on the control panel.

• The function is enabled and disabled in turn

each time you press the button.

• The Express Cool function automatically

terminates after a specific period has passed.

• When Express Cool is switched on, noise

may occur and energy consumption may

Setting Eco Friendly

• The function makes the fridge-freezer work in

the power saving mode which is useful when

you are away on a holiday as it reduces

• Pressing the Eco Friendly button starts the

operation with the lamp on, and pressing it

again stops the operation.

• When the Eco Friendly mode is on, the other

buttons will not operate. When you finish

using the Eco Friendly mode, turn it off so

that other buttons work and the refrigerator

returns to its previous temperature setting.

Setting and Resetting Lock

This locks the buttons on the control panel.

• Press and hold the Lock button for three

seconds. When the Lock function is set, all

• You must deactivate Lock function before you

can access any other functions.

mralA erutarepmeT hgiH When the freezer temperature goes too high

due to power failure, the freezer temperature

) * ( resnepsiD retaW Press the lever of the water dispenser to get

prevent children playing with or damaging the

• ( * ) : This feature varies depending on the

Water Dispenser Tank

Fill the water tank with potable water and

dispenser tank. If the child drops the water

dispenser tank while it is completely filled with

water, injury may occur. Do not fill the water

tank with drinks other than water or fill with

• nehw tcapmi ro ecrof evissecxe ylppa ton oD

removing or assembling the water dispenser

tank. Doing so can cause appliance damage

installing the appliance, it should be washed

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placed on the appliance correctly. If it is not

assembled correctly, water may leak from the

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NE To clean the water dispensing system,

flush the water through the dispenser

• If the ice tray is overfilled, the ice may stick

together and be difficult to remove.

• Press the Express Freeze button on the

control panel to make ice quickly.

• Do not store ice that has not frozen

completely. Unfrozen water could cause the

ice to clump together.

• Be careful not to use excessive force when

twisting the ice tray. Doing so could break the

• To easily remove ice, fill water up the tray in

Fresh Converter ( * )

As a chill compartment, the temperature in the

fresh converter can be controlled by sliding the

lever ,where located in front of compartment,

in either direction.

When keeping vegetables after setting up Meat

or Fish, the cold injury may occur.

For storing vegetables.(Recommended)

• ( * ) : This feature varies depending on the

• If there is no water in the water dispenser

tank, the cold water function of the dispenser

cannot be used. Check if there is water in the

water dispenser tank and then fill it with water

• Wait at least 15 seconds before removing the

water tank after having dispensed water.

• Sound from the water tank will be normal

when supplying water to the dispenser. It is

not a sign of malfunction.

Fill the ice tray with water.

• Fill with potable water only.

• Check whether there is any ice remaining in

theice tray before putting water into it.

• Do not slam the freezer door after filling the

ice tray with water.

• If you open and close the freezer door

frequently, it may take longer for the water to

• The time it takes for the water to freeze may

vary according to the season.

• The temperature inside the appliance can

take up to 24 hours to stabilize after initial

installation. Water may take longer to freeze

• Be careful when handling the ice as the

edges of the ice may be sharp.

Fresh Vegetable Drawer ( * )

Vegetable compartment can adjust the humidity

For storing vegetables.(Recommended)

• ( * ) : This feature varies depending on the

Store taller items, such as a gallon container or

bottles, by pushing the front half of the shelf

underneath the back half the shelf. Pull the

front of the shelf forward to return to a full

Lift the front side of the shelf and shift it on

Lift the front side of the shelf and shift it

under its back side. From this position, both

sides of the shelf can be lifted up to free

The alarm sounds 3 times in a 30 seconds

interval if the door (fridge compartment) is left

open or not completely closed for one minute.

• Contact an LG Electronics customer

information centre if the alarm sound

continues even after closing the door.

The appliance can automatically detect

problems during the operation.

• If a problem is detected, the appliance does

not operate and an error code is displayed

even when any button is pressed.

• When this occurs, do not turn off the power

and immediately contact an LG Electronics

customer information centre. If you turn off

the power, the repair technician from an LG Electronics customer information center may

have difficulty finding the problem.

EN SMART FUNCTIONS LG ThinQ Application This feature is only available on models with Wi-Fi.

The LG ThinQ application allows you to communicate with the appliance using a smartphone. LG ThinQ Application Features Communicate with the appliance from a smartphone using the convenient smart features. Smart Diagnosis • If you experience a problem while using the appliance, this smart diagnosis feature will help you diagnose the problem. Settings • Allows you to set various options on the appliance and in the application. NOTE • If you change your wireless router, internet service provider, or password, delete the registered appliance from the LG ThinQ application and register it again. • The application is subject to change for appliance improvement purposes without notice to users. • Functions may vary by model.

Before Using LG ThinQ Application

1 Check the distance between the appliance and the wireless router (Wi-Fi network). • If the distance between the appliance and the wireless router is too far, the signal strength becomes weak. It may take a long time to register or installation may fail. 2 Turn off the Mobile data or Cellular Data on your smartphone. 3 Connect your smartphone to the wireless router. NOTE • To verify the Wi-Fi connection, check that the f icon on the control panel is lit. • The appliance supports 2.4 GHz Wi-Fi networks only. To check your network frequency, contact your Internet service provider or refer to your wireless router manual. • LG ThinQ is not responsible for any network connection problems or any faults, malfunctions, or errors caused by network connection. • If the appliance is having trouble connecting to the Wi-Fi network, it may be too far from the router. Purchase a Wi-Fi repeater (range extender) to improve the Wi-Fi signal strength. • The Wi-Fi connection may not connect or may be interrupted because of the home network environment. • The network connection may not work properly depending on the Internet service provider. • The surrounding wireless environment can make the wireless network service run slowly. • The appliance cannot be registered due to problems with the wireless signal transmission. Unplug the appliance and wait about a minute before trying again. • If the firewall on your wireless router is enabled, disable the firewall or add an exception to it. • The wireless network name (SSID) should be a combination of English letters and numbers. (Do not use special characters.)24

• Smartphone user interface (UI) may vary

depending on the mobile operating system

(OS) and the manufacturer.

• If the security protocol of the router is set

to WEP, you may fail to set up the network.

Please change it to other security protocols

(WPA2 is recommended) and register the

Installing the LG ThinQ Application

Search for the LG ThinQ application from the

Google Play Store or Apple App Store on a smart

phone.Follow instructions to download and install

The Wi-Fi button, when used with the LG ThinQ

application, allows the appliance to connect to a

home Wi-Fi network. The icon shows the status

of the appliance’s network connection. The icon

illuminates when the appliance is connected to the

Initial Appliance Registration

• Run the LG ThinQ application and follow the

instructions in the application to register the

Re-registering the Appliance or Registering

• Press and hold the Wi-Fi button for 3 seconds

to temporarily turn it off. Run the LG ThinQ

application and follow the instructions in the

application to register the appliance.

• To disable the Wi-Fi function, press and hold

the Wi-Fi button for 3 seconds. icon will be

Open Source Software Notice

To obtain the source code under GPL, LGPL, MPL,

and other open source licenses, that is contained

in this product, please visit http://opensource.lge.

In addition to the source code, all referred license

terms, warranty disclaimers and copyright notices

are available for download.

LG Electronics will also provide open source code

to you on CD-ROM for a charge covering the cost

of performing such distribution (such as the cost of

media, shipping, and handling) upon email request

to opensource@lge.com. This offer is valid for a

period of three years after our last shipment of this

product. This offer is valid to anyone in receipt of

This feature is only available on models with the

Use this feature to help you diagnose and solve

problems with your appliance.

• For reasons not attributable to LGE’s

negligence, the service may not operate due to

external factors such as, but not limited to, Wi-

Fi unavailability, Wi-Fi disconnection, local app

store policy, or app unavailability.

• The feature may be subject to change without

prior notice and may have a different form

depending on where you are located.

Using LG ThinQ to Diagnose

If you experience a problem with your Wi-Fi

equipped appliance, it can transmit troubleshooting

data to a smartphone using the LG ThinQ

• Launch the LG ThinQ application and select

the Smart Diagnosis feature in the menu.

Follow the instructions provided in the

LG ThinQ application.25

EN Using Audible Diagnosis to

Follow the instructions below to use the audible

• Launch the LG ThinQ application and select

the Smart Diagnosis feature in the menu.

Follow the instructions for audible diagnosis

provided in the LG ThinQ application.

After the data transfer is complete, the

diagnosis will be displayed in the application.

• For best results, do not move the phone while

the tones are being transmitted.

Display panel is inside the Fridge door

Display panel is on the Fridge door.MAINTENANCE EN Notes for Cleaning

• When removing a shelf or drawer from inside

the appliance, remove all stored foods from

the shelf or drawer to prevent injury or

damage to the appliance.

− Otherwise, injury may occur due to the

weight of stored foods.

• If cleaning the outside air vents of the

appliance by means of vacuuming, then the

power cord should be unplugged from the

outlet to avoid any static discharge that can

damage the electronics or cause an electric

• Detach the shelves and drawers and clean

them with water, and then dry them

sufficiently, before replacing them.

• Regularly wipe the door gaskets with a wet

• Door basket spills and stains should be

cleaned as they can compromise storage

ability of the basket and could even be

• After cleaning, check if the power cable is

damaged, warm or improperly plugged.

• Keep the air vents on the exterior of the

• For the appliance exterior, use a clean

sponge or soft cloth and a mild detergent in

warm water. Do not use abrasive or harsh

cleaners. Dry thoroughly with a soft cloth.

clean the shelves or containers in the

− The parts may become deformed due to the

• If the appliance is equipped with an LED

lamp, do not remove lamp cover and LED

lamp in any attempt to repair or service it.

Please, contact an LG Electronics customer

Removing the Fridge Door Basket

Hold both edges of the basket and remove it

by lifting it upward.

Refitting the Fridge Door Basket

Hold both edges of the door basket, gently

push one edge to assemble, and then in

the same manner assemble the other edge.

Clean regularly surfaces that can come in

contact with food and accessible drainage

Lift the vegetable drawer up and remove it

• Note that injuries can be caused by the

weight of stored foods when removing the

Refitting the Vegetable Drawer

Refit the vegetable drawer in the reverse order

of the removal process.

Cleaning the Crisper Cover

Removing the Crisper Cover

After removing the vegetable drawer cover,

pull the top section of the crisper cover

down. ••••••• 2 Remove the crisper cover by pulling it out. •••

After assembling, tap the door basket

gently to fix it horizontally.

Removing the Fridge Shelf

Lift the rear edge of the fridge shelf and then

Refitting the Fridge Shelf

Refit the shelf in the reverse order of the

Cleaning the Vegetable

Removing the Vegetable Drawer

Remove the contents of the drawer. Hold

the handle of the vegetable drawer and

pull it out completely until it stops.

Place the protrusions inside the crisper

.flehs eht edisni sevoorg eht no revoc

Insert the protrusions in front of the crisper

cover into the grooves in front of the shelf

and push the crisper cover up to assemble.

Cleaning the Freezer Drawer

Remove the contents of the drawer. Hold

the handle of the freezer drawer and pull it

out completely until it stops.

Lift the freezer drawer up and remove it by

Refitting the Freezer Drawer

Refit the freezer drawer in the reverse order of

the removal process.

Cleaning the Water Dispenser

Cleaning the Dispenser Tray

The dispenser tray may become wet easily due

to spilled ice or water. Wipe the entire area with

Cleaning the Water and Ice Outlet

Wipe the water or ice outlet frequently with a

clean cloth as it may get dirty easily. Please

note that lint from a cloth may adhere to the

TROUBLESHOOTING EN Symptoms Reason&Solution

Is there a power interruption?

• Check the power of other appliances.

If the power plug unplugged from the outlet?

• Plug the power plug in the outlet properly.

Is the fridge or freezer temperature set to its warmest setting?

• Set the fridge or freezer temperature to 'Medium'.

Is the appliance in direct sunlight, or is it near a heat generating

object such as cooking oven or heater?

• Check the installation area and reinstall it away from heat generating

Did you store hot food without cooling it first?

• Cool the hot food first before putting it in the fridge or freezer

Did you put in too much food?

• Maintain an appropriate space between food.

Are the appliance doors completely closed?

• Completely close the door and make sure that stored food is not

obstructing in the door.

Is there enough space around the appliance?

• Adjust the installation position to make enough space around the

contains a bad smell.

Is the fridge or freezer temperature set to 'Warm'?

• Set the fridge or freezer temperature to 'Medium'.

Did you put in food with a strong smell?

• Store foods with strong

smells in a sealed containers.

Vegetables or fruit may have spoiled in the drawer?

• Throw away rotten vegetables and clean the vegetable drawer. Do not

store vegetables too long in the vegetable drawer.

The inside lamp in the

Does the inside lamp in the appliance turn off?

• It is hard for customers to replace the inside lamp in the appliance as

they are not serviceable. If the inside lamp does not turn on, please

contact the LG Electronics customer information centre.

The appliance door is

Is the appliance leaning forward?

• Adjust the front feet to raise the front side slightly.

Were the shelves properly assembled?

• Refit the shelves if needed.

Did you close the door with excessive force?

• If you apply too much force or speed when closing the door, it may

remain briefly open before closing. Make sure that you do not slam the

door closed. Close without force.EN Symptoms Reason&Solution

It is difficult to open

Did you open the door right after you closed it?

• If you try to open the appliance door within one minute after you closed

it, you may have difficulties because of the pressure inside the

appliance. Try to open the appliance door again in a few minutes so

that the internal pressure stabilizes.

There is condensation

inside the appliance

the vegetable drawer

Did you store hot food without cooling it first?

• Cool the hot food first before putting it in the fridge or freezer

Did you leave the appliance door open?

• Although the condensation will disappear soon after you close the

appliance door, you can wipe it with a dry cloth.

Do you open and close the appliance door too frequently?

• Condensation can form due to the temperature difference from the

outside. Wipe out the dampness with a dry cloth.

Did you put warm or moist food inside without sealing it in a

• Store food in a covered or sealed container.

Frosts has formed in

Doors may not be closed properly?

• Check if the food item inside the appliance is blocking the door and

make sure that the door is tightly closed.

you store hot food without cooling it first?

• Cool the hot food first before putting it in the fridge or freezer

Frosts has formed in

Is the air entry or exit of the freezer compartment blocked?

• Make sure that air entry or exit is not blocked so that the air can

Is the freezer compartment overfilled?

• Maintain an appropriate space between items.

Frost or condensation

has formed inside or

outside the appliance.

Did you open and close the appliance door frequently or is the

appliance door improperly closed?

• Frosts or condensation can form if the outside air penetrates inside the

Is the installation environment humid?

• Condensation can appear on the exterior of the appliance if the

installation area is too humid or on a humid day such as a rainy day.

Wipe off any moisture with a dry cloth.

30EN Symptoms Reason&Solution

Is the appliance installed on a weak floor or improperly leveled?

• Install the appliance on a solid and flat area.

Does the rear of the appliance touch the wall?

• Adjust the installation position to allow enough clearance around the

Are objects scattered behind the appliance?

• Remove the scattered objects from behind the appliance.

Is there an object on top of the appliance?

• Remove the object on top of the appliance.

The side or front of

There are anti condensation pipes fitted to these areas of the

appliance to reduce condensation forming from around the door

• The heat releasing pipe to prevent condensation is installed on the front

and side of the appliance. You may feel it particularly hot right after the

appliance is installed or during the summer. You can be assured that

this is not a problem and is quite normal.

There is water inside

Is there water leakage around the appliance?

• Check if the water has leaked from a sink or another place.

Is there water on the bottom of the appliance?

• Check if the water is from the thawed frozen food or a broken or

The defrost control will click when the automatic defrost cycle

begins and ends. The thermostat control (or appliance control on

some models) will also click when cycling on and off.

Rattling noises may come from the flow of appliance, the water line

on the back of the unit (for plumbed models only), or items stored

on top of or around the appliance.

Appliance is not resting evenly on the floor.

• Floor is weak or uneven or leveling legs need to be adjusted. See the

Door Alignment section.

Appliance with linear compressor was moved while operating.

• Normal operation. If the compressor does not stop rattling after three

minutes, turn the power to the appliance off and then on again.

31EN Symptoms Reason&Solution

Evaporator fan motor is circulating air through the fridge and freezer

Air is being forced over the condenser by the condenser fan.

Appliance flowing through the cooling system

Contraction and expansion of the inside walls due to changes in

If the side or back of the appliance is touching a cabinet or wall,

some of the normal vibrations may make an audible sound.

• To eliminate the noise, make sure that the sides and back do not make

any contact with any wall or cabinet.

not connected to the

The password for the Wi-Fi that you are trying to connect to is

• Find the Wi-Fi network connected to your smartphone and remove it,

then register your appliance on LG ThinQ Mobile data for your smartphone is turned on.

• Turn off the Mobile data of your smartphone and register the appliance

using the Wi-Fi network.

The wireless network name (SSID) is set incorrectly.

• The wireless network name (SSID) should be a combination of English

letters and numbers. (Do not use special characters.)

The router frequency is not 2.4 GHz.

router frequency is supported. Set the wireless router to

2.4 GHz and connect the appliance to the wireless router. To check the

router frequency, check with your Internet service provider or the router

The distance between the appliance and the router is too far.

• If the distance between the appliance and the router is too far, the

signal may be weak and the connection may not be configured

correctly. Move the location of the router so that it is closer to the