DW551LR5 - TV DynaScan - Free user manual and instructions

USER MANUAL DW551LR5 DynaScan

55” Clean Back High Brightness Display

Please read this manual carefully before operating the product and keep it for future reference. The use of diagrams and illustrations in the manual are for reference only, the actual product may be different.

Contents

Material Contents Declaration 2

Recycling and Energy Information 2

Declaration of Conformity 3

Safety Precautions 5

Important Safety Information 7

Getting Started 9

Contents 9

Installing and Replacing Remote Control Batteries 9

Installation 11

Connecting to a Power Source 13

Connecting an External Video Source 13

Input/OutputTerminals 14

Operating Instructions 15

Powering On/Off the Display 15

Using the Remote Control 16

Using the built-in keypad 18

Navigating the On Screen Display (OSD) Menu 19

Specifications 25

Input Mode 26

Pin Assignments 27

RS-232 Input 27

Troubleshooting 28

About DSM365 29

About SDM 30

Install SDM on the display 30

Switch to SDM 31

Material Contents Declaration

Part Name	Hazardous Substances
	Lead	Mercury	Cadmium	Hexavalent Chromium	Polybrominated Biphenyls	Polybromodiphenyl Ethers
	Pb	Hg	Cd	Cr6+	PBB	PBDE
PCBA	O	O	O	O	O	O
CHASSIS	O	O	O	O	O	O
ACCESSORY	O	O	O	O	O	O
PACKAGE	O	O	O	O	O	O
“O” indicates that the level of the specified chemical substance is less than the threshold level specified in the standards of SJ/T-11363-2006 and EU 2011/65/EC. “×” indicates that the level of the specified chemical substance exceeds the threshold level specified in the standards of SJ/T-11363-2006 and EU 2011/65/EC.

Recycling and Energy Information

DynaScan is firmly committed to its environmental protection efforts and we believe that reducing our products' impact on the environment is of the utmost importance. We are dedicated to meet the latest environmental protection regulations.

Energy usage

Mode	Energy Consumption
Normal	Max. 260W
Standby	< 1W

Disposal

Do not dispose of electrical appliances as unsorted municipal waste, use separate collection facilities. Contact your local government for information regarding the collection systems available. If electrical appliances are disposed of in landfills or dumps, hazardous substances can leak into the groundwater and get into the food chain, damaging your health and well-being. When replacing old appliances with new one, the retailer is legally obligated to take back your old appliances for disposal at least for free of charge.

LICENSES

HIGH-DEFINITION MULTIMEDIA INTERFACE

The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.

Declaration of Conformity

FCC

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

CAUTION:

Any changes or modifications not expressly approved by the grantee of this device could void the user's authority to operate the equipment.

RF exposure warning

This equipment must be installed and operated in accordance with provided instructions and the antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter. End-users and installers must be provided with antenna installation instructions and transmitter operating conditions for satisfying RF exposure compliance.

Manufacturer Name

DynaScan Technology Corp.

Manufacturer Address

6F, No. 88 Wenmao Rd., Guishan Dist, Taoyuan City 333001,Taiwan

CE

This device complies with Directive 2014/53/EU issued by the Commission of the European Community.

- Frequency bands and Powers

a. WIFI 2.4G-2412~2462MHz.
b. Maximum radio-frequency power transmitted in the 2.4GHz is 50mW .

6F, No. 88 Wenmao Rd., Guishan Dist, Taoyuan City 333001,Taiwan

CAUTION

Do not install near flammable material or any heat sources.

Do not defeat the safety purpose of the grounding-type plug.

Do not disassemble the display to avoid electrical shock or burn.

Normal operating condition considers installation at an altitude below 2000m; some abnormalities may be experienced when installed at an altitude above 2000m.

WARNING
!	Please power off the LCD and the video source before plugging in the DP or HDMI cable.
	Please installed the display in well-ventilated place, do not install in a confined space.
	Suitable for mounting on concrete or other non-combustible surface only.
	If it gives off smoke, strange smell, or unusual noise, or when it gets too hot to touch, immediately unplug the display and contact the dealer.
	Clean only with soft, dry cloth but not use chemical liquids, and unplug while cleaning.
	Do not use extreme force or any sharp or pointed objects to touch the display.
	Do not drop or allow any object to fall to the display.
	Do not operate the display with wet hands to avoid electric shock.
	Do not discard this product with general household waste. Please be sure to comply with the local waste regulations.
	This device uses, generates and radiated radio frequency energy. The radio frequency energy produced by this device is well below the maximum exposure allows by Federal Communications Commission (FCC).
	When a stationary or fixed image is displayed on the screen for a long time, the image may be permanently imprinted on the screen. This phenomenon is known as image burn-in and is not covered by the manufacturer's warranty.
	In order to avoid burn-in, avoid prolonged display of static or fixed images on the screen.
	Power supply cord must not be attached to the building surface, nor run through walls, ceilings, floors and similar openings in the building structure.
	Power cord shall be connected to a socket-outlet with earthing connection.
PRÉCAUTIONS
	N'installez pas installer à proximé de matériaux inflammables ou de sources de chaleur.
	Ne pas compromètre la sécurité de la fiche de mise à la terre.
	Pour éviter tout choc électrique ou la brûlure, ne démontez pas l'écran.
	Le produit peut normalément être utilisé à une altitude inférieure à 2000 m. Des anomalies peuvent survenir lors de l'installation de l'appareil à une altitude supérieure à 2000 m.

Disassembling the LCD is strictly prohibited. Opening the cover may expose the user to electric shock or other hazards. Please contact DynaScan certified service professionals for all maintenance requirements.
- Do not allow any liquid to enter the LCD. Also avoid placing the LCD close to water sources.
- Do not place heavy objects on the power cord. A damaged power cord might cause electric shock or fire.
- Do not bend, twist, or damage the power cord.
- The power cord must comply with the local safety regulations.
- Do not damage or modify the prongs/pins and the ground contact on the power cord plug.
- Do not place the LCD on an unleveled surface or an unstable vehicle. The LCD could fall over and cause substantial damage.
- Do not cover the vents and/or the heat sink.
- Do not install the LCD beside radiators or other heat sources. The installation site should have sufficient ventilation so the heat generated by the LCD can be dissipated.
- Do not use the Signage in a hot, humid, dusty, or fumy environment.
- Handle the LCD with care. Save the packaging materials for transport later.
Clean the LCD backside at least once a month for dust and other particles.

Unplug the LCD immediately and contact a DynaScan certified service professional as soon as possible when any of the following situations occurs:

Damaged power cord or power plug.
If liquid or foreign object has entered the LCD.
If the LCD has been exposed to rain or water.
If the LCD has been dropped or the casing has become damaged.
If any structural damage such as cracks or unnatural vibration is found.
If the LCD cannot be operated following the steps outlined in this manual.
If the LCD emits smoke or other odors, or generates strange noises.

Operating Suggestions

• Avoid displaying a stationary image for a long period of time in order to prevent image sticking.

Cleaning the Panel

• Use a soft, lint-free cloth to gently wipe the dust off from the screen panel.
• Do not use any hard material to wipe the panel.
• Do not poke the panel with your hand or any sharp object (such as a pen or a nail) or exert excessive pressure on the panel to prevent any damage.
• Do not use any cleaning solutions on the panel as it might cause discoloration.

Cleaning the Casing

Unplug the power cord.
Gently wipe the casing with a soft cloth.

Attention

• Do not use any of the following solutions to clean the casing as they may damage the paint and cause it to crack or peel: benzene solution, alkaline solution, alcohol-based cleaning solution, glass cleaner, wax, polisher, or detergent.

Confirm that the accessories below are shipped along with the display. If any item is missing, please contact your dealer. The color and shape of the accessories may vary with the products.

DW551LR5 Professional LCD.

Power cable x1 pc.

Remote Control x 1 pc.

Quick Start Guide x1 pc.

• Batteries (1.5V / AAA) x2 pcs.

• ESK302 x1 pc. (optional kit)

Attention: Please use the following table to check whether the included power cord is suitable for your region. If the power cord does not match your region, please contact your local supplier. Please use matching AC socket in order to meet your local safety regulations.

Plug Type	North America	European Continental	Japan	Taiwan
Plug Shape
Region	U.S.A. / Canada	EU (Except U.K.)	Japan	Taiwan
Voltage	120V	230V	100V	110V
NEMA TYPE	NEMA 5-15	CEE 7/7	NEMA 1-15	NEMA 5-15
IEC Display Plug
IEC Plug TYPE	IEC320 C13

Installing and Replacing Remote Control Batteries

1. Open the battery compartment cover.
2. Insert 2 new AAA batteries.
3. Close the battery compartment cover.

Warning:

Incorrect usage of batteries may cause leakage or explosion.
- Pay attention to the polarity when installing the batteries.
- Do not mix different types of batteries or new and used batteries. Doing so may shorten the battery life or cause leakage.
- Remove or replace the batteries when they are empty in order to prevent acid leaking in the battery compartment.
- Do not touch the leaked substance from the batteries in case of a battery leakage. Doing so may hurt human skin.

Note: If the remote control is not going to be used for a long time, we recommend removing the batteries from the remote control.

Contenu

Incorrect installation may cause injury or damage the equipment. Product warranty does not cover the damage caused by improper installation and DynaScan shall not be held responsible in such incident.

Orientation

Take off the cover on the rear of display and the orientation sticker can be found inside, which is for distinguishing the direction of installation.

Installation Location

• Do not install in a location with strong vibrations or dusty.
• Do not install near the building's main electric panel.
• Ensure the LCD is secured in such a manner that it cannot be easily removed by the general public.
• Leave clearance around the outer edge of the LCD from other objects to ensure proper ventilation.

Single display

Maintenance

• Inspect the fasteners regularly for signs of loosening or deformation. Please perform appropriate corrective measures when a problem is identified. Neglecting the problem may worsen the situation.
• Increase the inspection frequency on areas where previous maintenance had occurred to ensure the problems do not occur again.

Connecting to a Power Source

Take off the cover from the back of display. Using the power cable provided, plug it in the power inlet which shown in the diagram below. Connect the power cable to a 100-240 volt, 50 / 60Hz AC power outlet.

Insert the plug completely into the socket. A loose power connection may cause damage to the way and/or lead to a fire hazard.

Connecting an External Video Source

Turn OFF the power of both LCD and external video device. Take off the cover from the back of display. Using the DP cable (or HDMI cable) provided, insert one end into the DP-IN (or HDMI 1-IN, HDMI 2-IN) which shown in the diagram below. Connect the other end of the DP cable (HDMI cable) to the DP output (or HDMI output) of the video source. Refer to your video device's manual for additional information.

HDMI 1-IN HDMI 2-IN

HDMI-OUT HDMI-OUT

Input / Output Terminals

A. Audio (OUT): Connect the audio signal output from Audio IN jack to an external AV device.
B. RJ-45 (IN): RJ45 network input connection.
C. HDMI 1 (IN): Connect the HDMI output of a PC or an AV device via a HDMI cable.
D. HDMI 2 (IN): Connect the HDMI output of a PC or an AV device via a HDMI cable.
E. RS-232 (IN): RS232C network input connection for remote control from PC.
F. USB 2.0 port: Support for USB flash drive storage, mouse and keyboard.
G. USB 2.0 port: Support for USB flash drive storage, mouse and keyboard.
H. Extension Connector: Extension Connector for optional IR Extension sensor kit (ESK302).
I. Thermal: Extension Connector for optional Extension thermal kit (ETK302).
J. Power Switch: Press to switch the main power on/off.
K. AC (IN): Connect the supplied power cord to the wall outlet.
L. SDM Slot: Install SDM, please refer to P.30

*USB 2.0 port: A standardized port to connect a variety of devices like mouse, keyboard, and flash drive. Support USB storage devices formatted with NTFS, FAT32 (32G) file system.

Powering On/Off the Display

To turn on/off the display, take off the cover from the back of display first. Press the power switch on as shown in the diagram below.

Using the Remote Control

Connection using an External Sensor Kit (ESK302)

Take off the cover from the back of display. Connect the ESK302 cable (optional kit) to the mini USB port, and aim the remote at the IR receiver as shown below. Meanwhile, the IR receiver on the display will be disabled.

NOTE: Ambient light may affect the performance of the remote control. Avoid fluorescent or neon lights in the vicinity.

*Color and shape may vary by model.

ITEM		DESCRIPTION
1	POWER	Power On / Off
2	MENU	OSD On / Off
3	UP	Move the cursor up or change the setting of selected item.
4	LEFT	Exit the current selection.
5	RIGHT	Select the highlighted item.
6	DOWN	Move the cursor down or change the setting of selected item.
7	OK	Enter (for DSM365 only)
8	BACK	Return to the last page. (for DSM365 only)

Using the built-in keypad

ITEM	DESCRIPTION
MENU	OSD On / Off, Power On / Off.
UP	Move the cursor up or change the setting of selected item.
DOWN	Move the cursor down or change the setting of selected item.
LEFT	Exit the current selection.
RIGHT	Select the highlighted item.

Navigating the On Screen Display (OSD) Menu

Press the MENU button on the built-in keypad or remote control to show the OSD. Use the navigation arrows to select and adjust the menu items.

*The change of each setting can only enable when you press "LEFT" (refer to p.14) to back to the last menu layer.

1. Input Source

ITEM 1	ITEM 2	DEFAULT	DESCRIPTION
Input Source	Main	HDMI 1	Set the Main input to display.
	Failover 1	HDMI 2	Set the Failover 1 input to display.
	Failover 2	SDM	Set the Failover 3 input to display.
	Failover 3	DSM365	Set the Failover 4 input to display.
	Failback	OFF	Set the time (hour),when the Input Source is failover, it will redetection the Main Source per few hour.
	Command Detection	OFF	Only effective in Main input source. If the display didn't get both of commend and the input signal, it will change to Failover1 input.

2. Picture

ITEM 1	ITEM 2	DEFAULT	DESCRIPTION
Picture	Color Temperature	USER	Adjusts the color temperature to preset or user determined values. (User, D55, D65, D93, Balanced)
	Red	100	Adjust the red light level. Range 0 – 100. Note: The feature is only supported on User mode.
	Green	100	Adjust the red light level. Range 0 – 100. Note: The feature is only supported on User mode.
	Blue	100	Adjust the red light level. Range 0 – 100. Note: The feature is only supported on User mode.
	Contrast	60	Adjust the contrast level. Range 0 – 100.
	Gamma	Native	Adjusts the Gamma value. (Native, 2.2, 2.4 and sGamma)
	Black Level	Limited	Selects the black level to adjust the screen gray scale. "Limited" for video source uses 16 to 235 levels for R/G/B, such as HDMI. "RGB Full" for video source uses all levels from 0 to 255 levels. "Auto" is for detecting the video source to determine its value is applicable for "Limited" or "RGB Full".

3. Brightness

ITEM 1	ITEM 2	DEFAULT	DESCRIPTION
Brightness	Auto Brightness	Fixed	Brightness Setting :Fixed:screen brightness remains at one level.Timer:Screen brightness is determined by the time of day. Auto:Screen brightness is determined by an extension sensor kit (ESK). Mix:Mix Timer & Auto Mode,Autosensor time screen brightness determined by an extension sensor kit (ESK); fixed time by timer. By Light Value:Screen brightness determined by ambient light values, up to 4 levels. By Time:Screen brightness determined by scheduled values, up to 4 levels.
	Backlight Level	100
	Local Dimming	UDR	Optimizes contrast by adjusting brightness in individual sections of the screen.(UDR, Local Dimming1/2)

4. Time

ITEM 1	ITEM 2	DEFAULT	DESCRIPTION
Time	Region
	Time Zone		Set the Time Zone.
	Set Date & Time		Set the mode.
	Current Time		Set the clock.Note: The internal clock will continue to function when the power is turned off.
	Current Date		Set the date.
	Day Of Week		Set the day of week. (Monday to Sunday)

5. Schedule

ITEM 1	ITEM 2	DEFAULT	DESCRIPTION
Schedule	Power ON/OFF Time	OFF	Automatic power on / off schedule function.

6. Advanced

Input Source	Display Mode	Auto	D/T	NOV112023 11:48
Picture	Screen Protection	OFF	MODEL	DW551LRS
Brightness	IR Control	ON	SN	WS51LR5B3R8204
Time	Power Restore Behavior	Power On
Schedule	Audio Out Volume	50
Advanced	Source Info	ON
Information	RS232 CMD Compatible	OFF
	Schedule Reboot	OFF
	OSD Password Protection	OFF
	Export & Import Settings
	Reset Default Settings		> Enter
			^ Move | Adjust
DynaScan			< Back

ITEM 1	ITEM 2	DEFAULT	DESCRIPTION
Advanced	Display Mode	Auto	Change the Menu orientation. The Menu can be displayed in either LANDSCAPE, PORTRAIT or PORTRAIT FLIP mode.Note: When adjusting the Display Mode or changing the screen orientation, the system will automatically reboot as part of its standard procedure.
	Screen Protection	Off	Turn on / off image burn-in protection.Set image burn-in protection interval.Range 0 - 100 minutes.
	IR Control	On	Enable/disable the remote control for Menu.Note: When disabled, the remote control function can be enabled again from the control panel on the display or through the DynaScan “Display Manager” application.
	Power Restore Behavior	Power On	Choose to use the AC back status function.Power On: Display booting up when the power back after an outage.Standby: Display keeps soft-off status when the power back after an outage.Memory: Display will back to the last state when the power back after an outage.
	Audio Out Volume	50	Set volume.Range 100 - 0.
	Source Info	ON	Enable/disable the Source Information.
	RS232 CMD Compatible	OFF	RS232 Command compatibility between the current and last generation* model. * last generation model: DS371BT4、DS491LT4、DS552LT4-1、DS552LT4-M、DS552LT5、DS552LT6-1、DS552LT7、DS551DR4、DI551ST2、DW551LR5、DO552LR4、DO551LR4、DO552LR4-M、DI651ST2、DP652ST2、DP652LT5
	Schedule Reboot	OFF	Enable/disable the Schedule Reboot, And set the Time.
	OSD Password Protection	OFF	Turn On: Create Password > ConfirmPassword > Password Protection On Turn Off: Enter Password > Password Protection Off
	Export & Import Settings		Export or Import OSD Setting by USB.
	Reset Default Setting		Restore all settings to default.Note: It does not modify CURRENT DATE, CURRENT TIME, DATE OF WEEK, TIME ZONE, POWER ON TIME and POWER OFF TIME.

7. Information

Input Source

Picture

Brightness

Time

Schedule

Advanced

Information

DynaScan

Resolution

MCB Version

FW Version

OS Version

Thermal Kit Temp.

DSM365 1920 x 1080

07400

10400

11.3904

NA

D/T

MUEL

3N

NOV112023 11:48

DN55S1LR5

W551LR5B3R8204

Enter

Move | Adjust

Back

ITEM 1	ITEM 2	DEFAULT	DESCRIPTION
Information	Resolution		Input resolution.
	MCB Version		The MCB version.
	FW Version		The F/W version.
	OS Version		LCD inner (backlight unit) temperature monitoring.
	Thermal Kit Temp.		The Extension Thermal Kit (ETK302) is for ambient temperature monitoring.

Some functions may not be available for all models.

MODEL		DW551LR5
PANEL	LCD Panel Size	54.64 inches
	Native Resolution	1920 x 1080
	Brightness	4000 cd/m² (Typ.)
	Contrast Ratio	3,000:1
	Response Time	9 ms (Typ.)
	Viewing Angle	178°/ 178°
	Life Time	100,000 hrs (Typ.)
	Panel Surface	AR, 2H
POWER	Power Supply	Internal
	Rated Voltage	100 - 240V, 50 / 60Hz
	Power On Mode	Typ. 140W / Max. 260W
	Power Saving Mode	< 1W
MECHANICAL SPECS	Bezel Width (T/B/L/R)	11.0 / 11.0 / 11.0 / 11.0 mm
	Cabinet Color	Black
	Monitor Dimension (LxHxD)	1240.4 x 710.7 x 74.3 mm
	Monitor Weight (set / package)	27 kg / TBD
	Orientation	Landscape / Portrait / Portrait Flip
USER INTERFACE	OSD Language	English
ENVIRONMENT	Operation Temperature	0°C ~ 45°C
	Storage Temperature	-20°C ~ 60°C
	Humidity	10%~80% RH Non-Condensing
I/O Ports	HDMI	IN *2 (HDCP)
	DP	N/A
	RS-232	IN *1
	Audio	OUT *1
	USB port	IN *2
	RJ-45	IN *1
	Micro SD card	N/A
Fuse		6.3A

Design and specifications are subject to change without notice.

Active Resolution		Refresh Rate
H Pixels	V Lines
640	480	60 Hz
720	480	60 Hz
800	600	60 Hz
960	600	60 Hz
1024	768	60 Hz
1280	720	60 Hz
1280	768	60 Hz
1280	960	60 Hz
1280	1024	60 Hz
1366	768	60 Hz
1400	1050	60 Hz
1440	900	60 Hz
1600	1200	60 Hz
1680	1050	60 Hz
1920	720	60 Hz
1920	1080	60 Hz
1920	1200	60 Hz
1920	1440	60 Hz
2560	1440	60 Hz
3840	2160	60 Hz

RS-232 Input

PIN No.	NAME
01	Connected to 7&8
02	TXD
03	RXD
04	Connected to 6
05	GND
06	Connected to 4
07	Connected to 1&8
08	Connected to 1&7
09	NC

ISSUE	RECOMMENDED SOLUTION
No image is displayed.	Check whether the cable is completely plugged in. Check whether the main switch is in the ON position, and the power cord is completely plugged in. Check whether the image source's resolution is set as the supported format (refer to section “Input Mode”, p.22). Check whether the cable is damaged or bent excessively.
Nothing happens when switching the main switch on.	Unplug the power cord from the socket and plug it in again after a few seconds to reset the Signage. Note: Unplugging the power cord will not change the settings.
Image is unstable.	Check whether the cable is completely plugged in.
The remote control does not work.	Check whether there are batteries in the remote control. Check the batteries for freshness, polarity, etc. Check whether the remote is in the operation range. Bright light may interfere with the remote control. Please avoid using the remote control near special fluorescent lights or neon lights.
Auto on/off does not work or does not function properly.	Check whether the TIMER setting in the menu is set to “OFF”. Check whether the “Power On Time” and “Power Off Time” settings are set correctly.
Cannot control the display remotely via RS-232.	Check whether the RS-232 cable is connected properly.

If you are still having trouble with your DynaScan DS² Professional LCD, contact your dealer or DynaScan directly for more assistance.

DSM365 is an internal operating system as Android, which can install the applications via USB flash drive storage, SD card or Internet.

How to Switch to DSM365

• Press the MENU button on either the rear panel control or remote control to show the OSD.
• Use the navigation arrows to select and adjust the Input Source.

[Input Source Main DSM365]

ITEM		DESCRIPTION
1	APPS	Show the Installed APPS.

Install SDM on the display

*Note: SDM must comply with Rated Power DC 12V 45W (Max 50W) and IEC 62368-1 Standard.

1. Loosen screws and remove the SDM cover from the display.

1. Insert the SDM module into the display and fasten screws. Make sure the SDM properly installed to avoid causing the devise destruction.

Switch to SDM

• Press the MENU button on either the rear panel control or remote control to show the OSD.
• Use the navigation arrows to select and adjust the Input Source.

[Input Source Main SDM]

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