BRC3300 - Système de propulsion vélo électrique BOSCH - Free user manual and instructions

USER MANUAL BRC3300 BOSCH

This manual contains important safety, performance and service information. Read and understand it along with the information provided to you by your bicycle manufacturer before using the product, and keepit for reference.

About Warnings. General Warnings nn 2 Using your Manual seen 3

Operating your Bosch Drive System Safety Instructions Intended Use …. System Controller/Mini Remote Product Features... 7 Technical Data Operation …

Maintenance and Service... Maintenance and Cleaning After-sales service and advice on using products …. 48..." 15

Battery Recycling Program(wt 7... 16

Bosch eBike Systems 0275 UO7 3RC| (29.03.2022)

English - 2 ° Introduction About Warnings This manual contains many DANGER, WARNING, — The combination of the safety alert symbol and the and CAUTION indicators concerning the conse- word WARNING indicates a hazardous situation quences of failure to use, assemble, maintain, store, that, if not avoided, could result in death or serious inspect and dispose of a Bosch-equipped eBike in a injury. safe manner. — The combination of the safety alert symbol and the — The combination of the safety alert symbol and the word CAUTION indicates a hazardous situation word DANGER indicates a hazardous situation that, if not avoided, could result in minor or moder- that, if not avoided, will result in death or serious ate injury. injury.

e Read all safety warnings and all in- structions. Failure to follow the warn- ings and instructions may result in death or serious injury.

Save all safety warnings and instructions for fu-

The term battery pack used in these operating il

structions refers to all original Bosch eBike b

> Read ALL accompanying m the bike for the first tir tem comes with additiona provided by the manufacturel other components. Failure to rea@ safety information can result in dea! ious in- jury.

» This manual contains important safety, perfor- mance and service information. Read it before you take the first ride on your new bicycle, and keep it for reference. The manual can also be found online at www.bosch-ebike.com.

»> This manual is intended to be read together with the separate user manual provided with your bi- cycle. Be sure to read all provided documents in- cluding labels on the product before your first ride.

»> The Bosch Drive System adds weight to your bi- cycle which you may not be used to lift. Avoid in- jury, use proper lifting techniques.

In addition to the functions outlined here, changes to software relating to troubleshooting and functional modifications may be introduced at any time.

The bicycle shown in this manual may differ slightly from your bicycle, but will be similar enough to help you understand our instructions.

RIGHT-HAND and LEFT-HAND sides are determined by facing in the direction the bicycle will travel when going forward. When you see a broken line (-----), the item referred to is hidden from view.

Operating your Bosch Drive System Safety Instructions

Read all the safety information and instructions. Failure to observe the safety information and follow instruc- tions may result in electric shock, fire and/or serious injury.

Save all safety warnings and instructions for fu-

The term battery pack used in these operating in-

structions refers to all original Bosch eBike battery

»> Read and observe the safety warnings and in- structions in all operating instructions of the eBike system and your eBike.

> Do not attempt to fix display or remote control while riding!

»> The push assistance function must only be used

when pushing the eBike. There is a risk of injugyaif

the wheels of the eBike are not in contact wi ground while using the push assistance.

curely. The push assistance can be suspended un- der certain conditions (e.g. obstacle on the pedal

or accidentally slipping off the button of the operat-

ing unit). The eBike can suddenly move backwards towards you or start to tip. This poses a particular risk for the user if there is an additional load. When using the push assistance on the eBike, do not place the eBike in situations in which you cannot hold the eBike by yourself.

»> Do not stand your bicycle upside down onits handlebars and saddle if the control unit or its

holder protrude from the handlebars. This may irreparably damage the control unit or the holder.

> Do not connect a charger to the eBike system if the eBike system displays a critical error. This may result in damage to your battery. The battery may catch fire, thereby resulting in serious burns and other injuries.

> The control unit features a wireless interface. Local operating restrictions, e.g. in airplanes or

hospital t be adhered to. > C using the control unit with BI ay cause interference that affects

S, hearing aids). Similarly, at this may cause damage to hu-

in the immediate vicinity cannot excluded. Do not use the control unit

ay explosive atmosphere or on blast sites. Do not use the control unit with Bluetooth® in airplanes. Avoid using the device in close proximity to your body over an extended period of time.

> The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Bosch eBike Systems is under licence.

> Before using the System Controller while riding, make sure to familiarize yourself with System Con- troller controls and functions by reviewing the op- erating instructions in this user manual. Practice riding under traffic-free conditions and make sure that you are comfortable using the System Con- troller before using it in traffic.

> Do not use the System Controller while riding if you are not comfortable doing so. Do not allow yourself to be distracted by the System Controller. Please note that distracted riding can lead to serious in-

0275 UO7 3RC | (29.03.2022)

jury, up to and including death. Riders must ob- serve road and traffic conditions and comply with all applicable traffic laws at all times.

»> Please note that certain State or local laws may re- quire that class Ill eBikes must be equipped with a functioning speedometer that displays speed in miles per hour. Riders must be aware of any and all

applicable rules and regulations related to the oper-

ation or use of class II! eBikes in any applicable ju- risdictions before operating or otherwise using this product.

Safety instructions for button/coin cells > WARNING! Ensure that the button/coin cell is

kept out of the reach of children. Button/coin cells are dangerous.

> Button/coin cells must never be swallowed or in-

serted into any other part of the body. If you suspect that someone has swallowed a button/ coin cell or that a button/coin cell has entered the body in another way, seek medical attention immediately. Swallowing button/coin cells cange- sult in severe internal burns and death withi hours.

> Ensure that button/coin cell

and do not short circuit the button button/coin cell may leak, explode, catch fire and cause personal injury.

»> Remove and dispose of drained button/coin cells correctly. Drained button/coin cells may leak and cause personal injury or damage the product.

> Do not overheat the button/coin cell or throw it into fire. The button/coin cell may leak, explode, catch fire and cause personal injury.

> Do not damage the button/coin cell and or take the coin cell apart. The button/coin cell may leak, explode, catch fire and cause personal injury.

> Do not allow damaged button/coin cells to come into contact with water. Leaking lithium may mix with water to create hydrogen, which could cause a fire, an explosion, or personal injury. NOTICE: This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device must not cause harmful interference, and 2. this device must accept any interference received, including interference that may cause undesired operation. NOTICE: Changes or modifications made to this il t expressly approved by the Robert void the FCC authorization to oper-

the FCC Rules. These limits are de-

dance with the instructions, may cause harmful inter-

ference to radio communications. However, there is

o guarantee that interference will not occur in a par-

ticular installation. If this equipment does cause

harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following mea- sures:

— Reorient or relocate the receiving antenna.

-— Increase the separation between the equipment and receiver.

— Connect the equipment into an outlet on a circuit different from that to which the receiver is con- nected.

— Consult the dealer or an experienced radio/TV tech- nician for help.

Radiofrequency radiation exposure Information:

The radiated output power of the device is far below

the FCC radio frequency exposure limits. Neverthe- less, the device shall be used in such a manner that the potential for human contact during normal opera- tion is minimized.

This equipment complies with FCC radiation expo- sure limits set forth for an uncontrolled environment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. ISED Notice (Canada)

This device contains licence-exempt transmitter(s)/ receiver(s) that comply with Innovation, Science and Economic Development Canada's licence-exempt RSS(s). Operation is subject to the following two con- ditions:

1. this device may not cause interference, and

The System Controller and Mini Remote operati units are designed to control a Bosch eBike sys] and to control an on- board computer. You car

In order to be able to use tl extent, a compatible smartph@ Flow app is required.

eBike system, between the smartphone and System Controller, and between System Controller and Mini Remote.

[#1] Depending on the operating system of the ? smartphone, the eBike Flow app can be

? downloaded free of charge from the Apple App Store or Google Play Store.

Scan the code with your smartphone to download the eBike Flow app.

2. this device must accept any interference, including interference that may cause undesired operation ofthe device.

This equipment complies with Canada radiation expo-

sure limits set forth for an uncontrolled environment.

This transmitter must not be co-located or operating

in conjunction with any other antenna or transmitter.

When you connect the eBike to the Bosch Diagnos- ticTool 3, data about Bosch drive unit (e.g. energy consumption, temperature, etc.) is transferred to Bosch eBike Systems (Robert Bosch GmbH) for the purposes 0) product improvement. You can find more this on the Bosch eBike website at

System Controller/Mini Remote Product Features

Allillustrations of bike parts excë on-board computer including opera sensor and the corresponding holders' and may differ on your eBike. The numbering of the components shown refers to the illustrations on the graphic pages at the beginning ofthe manual.

(1) Mini Remote operating unit (optional)

(2) Control unit System Controller

(4) Button for increasing support level +/ bike lights

(6) Button for decreasing support level -/ walk assistance

(7) Fastening screw for holder (8) Holder (9) Rubber insert/battery holder (10) Assistance level LED (11) ABS LED (optional)/ambient light sensor (12) On/off button (13) LEDs for battery charge indicator (14) Mode button

The eBike system can only be activated when the fol-

lowing requirements are met:

— Asufficiently charged battery is inserted (see bat- tery operating instructions).

— The speed sensor is connected properly (see drive unit operating instructions).

Operating unit power supply (System Controller)

If a sufficiently charged eBike battery is inserted into the eBike and the eBike system is switched on, then the control unit battery is powered and charged by the eBike battery.

Please contact your bicycle dealer if the operating unit battery is defective.

Operating unit (Mini Remote) power supply

The Mini Remote operating unit is supplied with volt-

age by a CR1620 button/coin cell. Replacing the battery (Mini Rem ote)

CR1620 battery in the rubber insert (9)

battery and the rubber insert (9) into the Mini Re- mote (1) operating unit. If the battery is seated cor- rectly, the LED indicator lamp (3) flashes green for 105. Then secure the Mini Remote (1) operating unit back onto the handlebars.

Note: The connection to the System Controller is not interrupted when the battery is replaced.

You can obtain the batteries recommended by Bosch from your bicycle dealer.

Switching the eBike system on/off

To switch on the eBike system, briefly press the on/ off button (12). After the start animation, the state of charge of the battery is displayed in color with the battery charge indicator (13) and the set assistance level with the (10) display. The eBike is ready to ride. The display brightness is controlled by the ambient light sensor (11). Therefore, do not cover the ambi- ent light sensor (11).

The drive is activated as soon as you start pedaling (except at assistance level OFF). The motor output

unit switches off the as- atically re-activated as aling again and the speed is below

If no power is drawn from the eBike drive for

about 10 minutes (e.g. because the eBike is not mov- ng) and no button is pressed on the on-board com- puter or the control unit of the eBike, the eBike sys- tem will switch off automatically.

Battery charge indicator

The battery charge indicator (13) displays the eBike battery's state of charge. The state of charge of the eBike battery can also be checked on the LEDs of the battery itself.

In the (13) display, each ice-blue bar represents

20 % capacity and each white bar represents 10 % capacity. The topmost bar shows the maximum ca- pacity.

Example: Four ice-blue bars and one white bar are displayed. The state of charge is between 81 % and 90 %.

If capacity is low, both of the lower displays change color:

2 x orange 30 %to 21% 1 x orange 20%to 11% 1xred 10 % to reserve

1 x red flashing Reserve to empty

Ifthe eBike battery is being charged, the topmost bar on the battery charge indicator (13) flashes.

Setting the assistance level On the operating unit, you can set the level of assis- tance you want the eBike drive to provide you with while pedaling.

Mini Remote: Briefly press (< 1 s) the buttons to in- crease assistance + (4) or decrease assistance - (6) in order to increase or decrease the assistance level accordingly.

System Controller: Briefly press (< 1 s) the mode button (14) to increase assistance.

Press the mode button (14) for longer than 1 sta crease the assistance.

The assistance level can be changed

can just be moved bÿ normal bicycle.

ECO Effective support with ma ciency, for maximum range

TOUR Steady support, long range for touring

TOUR+ Dynamic support for normal riding and biking sports

eMTB/ Optimal support whatever the terrain,

SPORT rapid acceleration when starting from a standstill, improved dynamics and top performance

TURBO Maximum support even at a high cadence,

AUTO Theassistance is adapted dynamically to the riding situation.

RACE Maximum support on the eMTB race course; very direct response behavior and maximum "Extended Boost" for the best possible performance in competitive situ- ations

CARGO* Steady, powerful support, to be able to transport heavy weights

A) The CARGO assistance level may also have a different des-

The designations and configuration of the assistance levels can

duce wear on the powertrain. By selecting the correct gear, you can increase your speed and range while applying the same amount of force.

Switching bicycle lights on/off (Mini Remote only)

Before starting each journey, check that your bike lights are working correctly.

To switch the bicycle lights on and off, press the but- ton to increase the assistance level/bicycle lights (4) for longer than 1 s.

Switching the push assistance on/off

The push assistance aids you when pushing your

eBike. The speed of this function depends on the se-

lected gear and can reach a maximum of 2.5 mph.

» The push assistance function must only be used when pushing the eBike. There is a risk of injury if

0275 UO7 3RC | (29.03.2022)

the wheels of the eBike are not in contact with the ground while using the push assistance. To start walk assistance, press the (6) button for more than 1 s and keep it pressed. The battery charge indicator (13) goes out and a white moving light in the direction of travel shows that it is ready.

To activate walk assistance, one of the following ac-

tions must occur within the next 10 s:

— Push the eBike forwards.

— Push the eBike backwards.

— Perform a sideways tilting movement with the eBike.

After activation, the motor begins to push and the

continuously filling white bars change color to ice-

If you release the (6) button, walk assistance is

paused. You can reactivate walk assistance within

10 s by pressing the (6) button.

If you do not reactivate walk assistance within 10 s,

walk assistance automatically switches off.

Walk assistance is always ended if:

— the rear wheel jams;

— the bicycle cannot move over ridges; — a body part is blocking the bike — an obstacle continues to tul — you start pedaling; — the (4) button or on/off b Walk assistance has a roll-away @ that even after successfully using Wa drive system actively brakes backward few seconds and you cannot push the eBike back- wards or can only do so with difficulty.

The push assistance function is subject to local regu- lations; the way it works may therefore differ from the

description above. It can also be deactivated.

Establishing a smartphone connection

In order to be able to use the following eBike func-

tions, a smartphone with the eBike Flow app is re- quired.

Connection to the app occurs via a Bluetooth® con- nection.

1. Switch on the eBike system and do not start riding the eBike.

2. Begin Bluetooth® pairing by long pressing (> 3 s) the on/off button (12). Release the on/off but- ton (12) as soon as the lowest bar on the battery charge indicator (13) shows the pairing process by flashing blue.

3. Confirm the connection request in the eBike Flow app.

In order to record activities, it is necessary to register

and log into the eBike Flow app.

To record activities, you must consent to the storage

ta in the app. Without this, your ac-

recorded in the app. For location

ou must be logged in as the

e activated for all users via the . Fkey to unlock the eBike is saved on e for this purpose.

— When switching off the eBike system via the operat- ing unit

— When automatically switching off the eBike system

— By removing the on-board computer

The eBike is unlocked when the eBike system is

switched on and the smartphone is connected with

the eBike via Bluetooth®.

<eBike Lock> is connected to your user account.

Should you lose your smartphone, you can log in via another smartphone using the eBike Flow app, and unlock your user account and the eBike.

Warning! If you select a setting in the app that leads to disadvantages for the <eBike Lock> (e.g. deletion of your eBike or user account), then you will first be shown warning messages. Please read through these thoroughly and adhere to the warnings that are issued (e.g. before deleting your eBike or user account).

In order to be able to set up the <eBike Lock», the

following conditions must be fulfilled:

— The eBike Flow app has been installed.

— Auser account has been created.

— No update is currently being carried out on the eBike.

— The eBike is connected to the smartphone via Bluetooth®.

— The eBikeis stationary.

— The smartphone is connected to the Internet.

— The eBike rechargeable battery is sufficiently charged, and the charging cable is not connected.

You can set up <eBike Lock> in the eBike Flow app

under the settings menu item.

You can deactivate the support of your drive unit with

immediate effect by switching on <eBike Lock> in

the eBike Flow app. Deactivation can only be can-

celed if your smartphone is nearby when switching on

the eBike system. Your smartphone must have

Bluetooth® switched on for this, and the eBike Flow

app must be active in the background. The eBike

Flow app does not have to be opened. If <eBike

Lock> is activated, you can also use your eBil

out support from the drive unit.

<eBike Lock> is compatibl

BDU374x Perform BDU33xx Performanc How it works

In conjunction with <eBike Lock>, the smartphone works in a similar way to a key for the drive unit. <eBike Lock> becomes active when the eBike sys- tem is switched off. As long as the <eBike

Lock> eBike lock is active after switching on, this is indicated on the System Controller operating unit by flashing white and on the display computer with a padlock symbol.

Note: <eBike Lock> alone does not provide ade- quate theft protection; it is simply a supplement to a

mechanical lock. <eBike Lock> does not provide any form of mechanical lock for the eBike. Only the assis- tance from the drive unit is deactivated. As long as the smartphone is connected with the eBike via Bluetooth®, the drive unit is unlocked.

If you give third parties temporary or permanent ac- cess to your eBike or want to bring your eBike in for a service, deactivate <eBike Lock> in the eBike Flow app under the settings menu item. If you want to sell your eBike, also delete the eBike from your user ac- count in the eBike Flow app under the settings menu item.

If the eBike system is switched off, the drive unit will sound (i.e. an audio signal that is played

is switched on, the drive unit will unds (i.e. an audio signal that is 0 indicate that the assistance from the

<eBike Lock> is activated on your eBike. The audio

signal is activated by default, it can be deactivated in

e eBike Flow app under the settings menu item by

selecting the lock symbol below your eBike.

Note: If you are no longer able to set up or switch off

<eBike Lock>, please contact your bicycle dealer.

Replacing eBike components and <eBike Lock>

Replacing the smartphone

1. Install the eBike Flow app on the new smart- phone.

2. Log in using the same account with which you acti- vated <eBike Lock>.

3. <eBike Lock> is displayed as set up in the eBike Flow app.

Replacing the drive unit

1. <eBike Lock» is displayed as deactivated in the eBike Flow app.

0275 UO7 3RC | (29.03.2022)

2. Activate <eBike Lock> by pushing the <eBike Lock> control unit to the right.

3. If you hand over your eBike to a bicycle dealer for maintenance, it is recommended to temporarily deactivate <eBike Lock> to avoid a false alarm.

Software updates must be started manually in the

Software updates are transferred from the app to the

control unit in the background as soon as it is con-

nected to the app. During the update process, a

green flashing on the battery charge indicator (13)

shows the progress. The system is then restarted.

You can control the software updates via the eBike

Connecting the System Controller to the Mini Remote

The System Controller and Mini Remote operating units are connected via Bluetooth®.

Switch on the eBike system and do not start riding the eBike.

Ifthe Mini Remote operating unit has not alre been connected to the System Co

2. Inthe eBike Flow app, select < Remote>.

You will be asked to switch the System Controller and Mini Remote to pairing mode.

3. System Controller: Start the pairing process by pressing and holding (3 s) the on/off button (12) until the lower bar on battery charge indicator (13) shows the pairing process by flashing blue.

4. Mini Remote: Start the pairing process by press- ing any button until the pairing process is shown by the LED indicator light (3) flashing blue.

5. Follow the instructions in the eBike Flow app.

If pairing is successful, this is shown within 30 s on the Mini Remote operating unit by the LED indicator light (3) flashing green three times.

Ifthe connection cannot be established, this is shown by the LED indicator lamp (3) flashing red three times. Repeat the connection process.

If you want to connect theMini Remote operating unit

to a System Controller on another eBike, the follow-

ing steps must be carried out:

1. Mini Remote: Remove the battery on the Mini Re- mote operating unit and reinsert it.

2. Within the next 10 s, press and hold the decrease ass Ik assistance (6) button for 5 s.

iri cess is shown by the LED indicator lue for 30 s.

the pairing process by

s) the on/off button (12)

suécessful, this is shown within 30 s on mote operating unit by the LED indicator ashing green three times.

Ifthe connection cannot be established, this is shown y the LED indicator lamp (3) flashing red three times. Repeat the connection process.

The control unit shows whether critical errors or less critical errors occur in the eBike system.

The error messages generated by the eBike system can be read via the eBike Flow app or by your bicycle retailer.

Via a link in the eBike Flow app, information about the error and support for rectifying the error can be displayed.

Less critical errors

Less critical errors are shown by the assistance level LED (10) flashing orange. Press the select button (5) on the Mini Remote (1) operating unit or the mode button (14) on the System Controller (2) operating

unit to confirm the error. The assistance level LED (10) once again continuously shows the color of the set assistance level.

You can use the following table to rectify the errors yourself if necessary. Otherwise, please contact your bicycle retailer.

Number Troubleshooting

523005 Theindicated error numbers show that 514001 thereisinterference when the sensors 514002 detect the magnetic field. See whether =———— you have lost the magnet while riding. 514003

If you are using a magnet sensor, check 514006 {htthe sensor and magnet have been properly installed. Make sure too that the cable to the sensor is not damaged.

If you are using a rim magnet, make sure that you do not have any magnetic field interference in the vicinity of the drive unit.

Critical errors Critical errors are shown by the assistance level

LED (10) and the battery charge indicator (13h ing red. I a critical fault OCCUrS, folle

Ifthe problem persists:

— Acknowledge the error code. — Perform the software update. — Restart the system.

Ifthe problem persists:

— Please contact your Bosch eBike spe- cialist retailer.

0275 UO7 3RC | (29.03.2022) Bosch eBike Systems

Maintenance and Service

Maintenance and Cleaning The operating unit must not be cleaned with pressur- Clean your operating unit using a soft cloth dampened

ized water. only with water. Do not use cleaning products of any

Keep the operating unit clean. Dirt can cause faulty kind.

brightness detection. > Only have repairs performed by a certified bicy- cle dealer.

After-sales service and advice on using products

If you have any questions about the eBike system and its components, contact an authorized bicycle dealer. For contact details of authorized bike dealerships, please visit www.bosch-ebike.com.

Bosch eBike Systems 0275 UO7 3RC| (29.03.2022)

English - 16 Battery Recycling Program

24 The drive unit, on-board computer incl.

FX operating unit, battery, speed sensor, ac- cessories and packaging should be dis- posed of in an environmentally correct manner.

Do not dispose of eBikes and their components with

47 RE You may recycle your Bosch battery

pack by calling 1.800.822.8837.