LASERJET PRO MFP M227SDN - Laser MFP HP - Free user manual and instructions

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Brand : HP

Model : LASERJET PRO MFP M227SDN

Category : Laser MFP

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USER MANUAL LASERJET PRO MFP M227SDN HP

www.hp.com/support/ljmfpM227

HP LaserJet Pro MFP M227 User Guide

Adobe®, Adobe Photoshop®, Acrobat®, and PostScript® are trademarks of Adobe Systems Incorporated.

Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Edition 1, 11/2016

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1 Printer overview 1 Printer views 2 Printer front view 2 Printer back view 3 Interface ports 4 2-line LCD control panel view (M227sdn models) 5 Touchscreen control panel view (M227fdw models) 7 Home screen layout 8 How to use the touchscreen control panel 9 Printer specifications 10 Technical specifications 10 Supported operating systems 10 Mobile printing solutions 12 Printer dimensions 12 Power consumption, electrical specifications, and acoustic emissions 13 Operating environmental range 13 Printer hardware setup and software installation 14 2 Paper trays 15 Load the Priority input tray 16 Introduction 16 Priority input tray paper orientation 18 Load the Main input tray 19 Introduction 19 Main input tray paper orientation 22 Load and print envelopes 23 Introduction 23 Print envelopes 23 Envelope orientation 24 Load and print labels 25 Introduction 25 Manually feed labels 25 ENWW

Label orientation 26 3 Supplies, accessories, and parts 27 Order supplies, accessories, and parts 28 Ordering 28 Supplies and accessories 28 Customer self-repair parts 28 Configure the HP toner-cartridge-protection supply settings 29 Introduction 29 Enable or disable the Cartridge Policy feature 29 Use the printer control panel to enable the Cartridge Policy feature 29 Use the printer control panel to disable the Cartridge Policy feature 29 Use the HP Embedded Web Server (EWS) to enable the Cartridge Policy feature 30 Use the HP Embedded Web Server (EWS) to disable the Cartridge Policy feature 30 Troubleshoot Cartridge Policy control panel error messages 31 Enable or disable the Cartridge Protection feature 31 Use the printer control panel to enable the Cartridge Protection feature 31 Use the printer control panel to disable the Cartridge Protection feature 31 Use the HP Embedded Web Server (EWS) to enable the Cartridge Protection feature 32 Use the HP Embedded Web Server (EWS) to disable the Cartridge Protection feature 32 Troubleshoot Cartridge Protection control panel error messages 33 Replace the toner cartridge 34 Introduction 34 Toner-cartridge information 34 Remove and replace the toner cartridge 35 Replace the imaging drum 39 Introduction 39 Imaging drum information 39 Remove and replace the imaging drum 40 4 Print 45 Print tasks (Windows) 46 How to print (Windows) 46 Automatically print on both sides (Windows) 48 Manually print on both sides (Windows) 48 Print multiple pages per sheet (Windows) 49 Select the paper type (Windows) 49 Additional print tasks 50 Print tasks (OS X) 51

ENWW How to print (OS X) 51 Automatically print on both sides (OS X) 51 Manually print on both sides (OS X) 51 Print multiple pages per sheet (OS X) 52 Select the paper type (OS X) 52 Additional print tasks 53 Mobile printing 54 Introduction 54 Wi-Fi Direct and NFC Printing (wireless models only) 54 Enable or disable Wi-Fi Direct 55 Change the printer Wi-Fi Direct name 56 HP ePrint via email 56 HP ePrint software 58 AirPrint 58 Android embedded printing 59 Use walk-up USB printing (touchscreen models only) 60 Introduction 60 Step one: Access USB files on the printer 60 Step two: Print USB documents 60 Option one: Print documents 60 Option two: Print photos 61 5 Copy 63 Make a copy 64 Copy on both sides (duplex) 66 Copy on both sides manually 66 Additional copy tasks 68 6 Scan 69 Scan by using the HP Scan software (Windows) 70 Scan by using the HP Easy Scan software (OS X) 71 Set up the Scan to E-mail feature (touchscreen models only) 72 Introduction 72 Before you begin 72 Method one: Use the Scan to Email Wizard (Windows) 72 Method two: Set up the Scan to Email feature via the HP Embedded Web Server (Windows) 74 Step one: Access the HP Embedded Web Server (EWS) 74 Step two: Configure the Scan to E-mail feature 74 Step three: Add contacts to the E-mail Address Book 76 Step four: Configure the default E-mail Options 76 Set up the Scan to E-mail feature on a Mac 77 ENWW

Step one: Access the HP Embedded Web Server (EWS) 77 Method one: Use a web browser to open the HP Embedded Web Server (EWS) 77 Method two: Use the HP Utility to open the HP Embedded Web Server (EWS) 77 Step two: Configure the Scan to E-mail feature 77 Step three: Add contacts to the E-mail Address Book 79 Step four: Configure the default E-mail Options 79 Set up the Scan to Network Folder feature (touchscreen models only) 81 Introduction 81 Before you begin 81 Method one: Use the Scan to Network Folder Wizard (Windows) 81 Method two: Set up the Scan to Network Folder feature via the HP Embedded Web Server (Windows) 83 Step one: Access the HP Embedded Web Server (EWS) 83 Step two: Configure the Scan to Network Folder feature 84 Set up the Scan to Network Folder feature on a Mac 85 Step one: Access the HP Embedded Web Server (EWS) 85 Method one: Use a web browser to open the HP Embedded Web Server (EWS) 85 Method two: Use the HP Utility to open the HP Embedded Web Server (EWS) 85 Step two: Configure the Scan to Network Folder feature 85 Scan to a USB flash drive (touchscreen models only) 87 Scan to email (touchscreen models only) 88 Scan to a network folder (touchscreen models only) 89 Additional scan tasks 90 7 Fax 91 Set up to send and receive faxes 92 Before starting 92 Step 1: Identify the phone connection type 92 Step 2: Set up the fax 93 Dedicated phone line 93 Shared voice/fax line 94 Shared voice/fax line with an answering machine 95 Step 3: Configure the fax time, date, and header 96 HP Fax Setup Wizard 96 Printer control panel 97 HP Embedded Web Server (EWS) and HP Device Toolbox (Windows) 97 Step 4: Run a fax test 98

ENWW Send a fax 99 Fax from the flatbed scanner 99 Fax from the document feeder 100 Use speed dials and group-dial entries 100 Send a fax from the software 101 Send a fax from a third-party software program, such as Microsoft Word 101 Additional fax tasks 102 8 Manage the printer 103 Use HP Web Services applications (touchscreen models only) 104 Change the printer connection type (Windows) 105 Advanced configuration with HP Embedded Web Server (EWS) and HP Device Toolbox (Windows) 106 Advanced configuration with HP Utility for OS X 110 Open HP Utility 110 HP Utility features 110 Configure IP network settings 112 Introduction 112 Printer sharing disclaimer 112 View or change network settings 112 Rename the printer on a network 113 Manually configure IPv4 TCP/IP parameters from the control panel 114 Link speed and duplex settings 115 Printer security features 117 Introduction 117 Assign or change the system password using the Embedded Web Server 117 Lock the formatter 118 Configure the Quiet Print Mode settings 119 Introduction 119 Method one: Configure the Quiet Print Mode settings from the printer control panel 119 Method two: Configure the Quiet Print Mode settings from HP Embedded Web Server (EWS) .... 120 Energy-conservation settings 121 Introduction 121 Print with EconoMode 121 Set the Sleep/Auto Off After Inactivity setting 121 Set the Shut Down After Inactivity delay and configure the printer to use 1 watt or less of power 122 Set the Delay Shut Down setting 123 Update the firmware 124 Method one: Update the firmware using the control panel 124 Method two: Update the firmware using the Firmware Update Utility 125

9 Solve problems 127 Customer support 128 Control panel help system (touchscreen models only) 129 Restore the factory-set defaults 130 A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel 131 Change the “Very Low” settings 131 For printers with fax capability 132 Order supplies 132 Printer does not pick up paper or misfeeds 133 Introduction 133 The printer does not pick up paper 133 The printer picks up multiple sheets of paper 134 The document feeder jams, skews, or picks up multiple sheets of paper 135 Clear paper jams 137 Introduction 137 Jam locations 137 Experiencing frequent or recurring paper jams? 138 Clear jams in the document feeder 140 Clear jams in the Main input tray 143 Clear jams in the toner-cartridge area 148 Clear jams in the output bin 152 Clear jams in the duplexer 155 Clean the ADF replaceable film assembly 159 Improve print quality 161 Introduction 161 Print from a different software program 161 Check the paper-type setting for the print job 161 Check the paper type setting (Windows) 161 Check the paper type setting (OS X) 162 Check toner-cartridge status 162 Clean the printer 163 Print a cleaning page 163 Check the scanner glass for dirt and smudges 164 Visually inspect the toner cartridge and imaging drum 164 Check paper and the printing environment 165 Step one: Use paper that meets HP specifications 165 Step two: Check the environment 165 Step three: Set the individual tray alignment 165 Try a different print driver 166 Check the EconoMode settings 167 Adjust Print Density 168

ENWW Improve copy and scan image quality 169 Introduction 169 Check the scanner glass for dirt and smudges 169 Check the paper settings 170 Optimize for text or pictures 171 Edge-to-edge copying 172 Clean the pickup rollers and separation pad in the document feeder 172 Improve fax image quality 174 Introduction 174 Check the scanner glass for dirt and smudges 174 Check the send-fax resolution settings 175 Check the error-correction settings 176 Check the fit-to-page setting 177 Clean the pickup rollers and separation pad in the document feeder 178 Send to a different fax machine 179 Check the sender's fax machine 179 Solve wired network problems 180 Introduction 180 Poor physical connection 180 The computer is using the incorrect IP address for the printer 180 The computer is unable to communicate with the printer 180 The printer is using incorrect link speed and duplex settings for the network 181 New software programs might be causing compatibility problems 181 The computer or workstation might be set up incorrectly 181 The printer is disabled, or other network settings are incorrect 181 Solve wireless network problems 182 Introduction 182 Wireless connectivity checklist 182 The printer does not print after the wireless configuration completes 183 The printer does not print, and the computer has a third-party firewall installed 183 The wireless connection does not work after moving the wireless router or printer 183 Cannot connect more computers to the wireless printer 183 The wireless printer loses communication when connected to a VPN 184 The network does not appear in the wireless networks list 184 The wireless network is not functioning 184 Perform a wireless network diagnostic test 184 Reduce interference on a wireless network 185 Solve fax problems 186 Introduction 186 Fax troubleshooting checklist 186 Solve general fax problems 187

Faxes are sending slowly 187 Fax quality is poor 188 Fax cuts off or prints on two pages 189 Index 191

Printer specifications

Printer hardware setup and software installation

For more information: The following information is correct at the time of publication. For current information, see www.hp.com/ support/ljM227MFP. HP's all-inclusive help for the printer includes the following information:

Install and configure

Download software and firmware updates

Find warranty and regulatory information

2-line LCD control panel view (M227sdn models)

Touchscreen control panel view (M227fdw models)

Printer front view 13

Output bin extension

Walk-up USB port (for printing and scanning without a computer)

(Touchscreen models only)

ENWW Printer back view

Rear door (access for clearing jams)

Serial number and product number label

Slot for cable-type security lock (on the rear cover of the printer)

Fax “line in” port (for attaching the fax phone line to the printer) (fax models only)

Telephone “line out” port (for attaching an extension phone, answering machine, or other device) (fax models only)

Chapter 1 Printer overview

2-line LCD control panel view (M227sdn models)

ENWW Use this button to navigate through the menus or to decrease a value that appears on the display.

Begin a print job in response to a control-panel prompt (for example, when the message Press [OK] to continue appears on the control-panel display).

Use this button to start a copy job.

Press this button to cancel a print job or to exit the control panel menus. button

Use this button to navigate through the menus or to increase a value that appears on the display.

Press the OK button for the following actions:

Use this button to lighten or darken copies. Use this button to set the number of copies to be produced. Use this button to open the Setup menu.

Use this button for the following actions: ●

Exit the control-panel menus.

Scroll back to a previous menu in a submenu list.

Scroll back to a previous menu item in a submenu list (without saving changes to the menu item).

The Ready light is on when the printer is ready to print. It blinks when the printer is receiving print data, canceling a print job, or when the printer is in sleep mode.

Attention light (amber)

The Attention light blinks when the printer requires user attention. If the Attention light is on, the printer is in an error state.

Returns to the previous screen

Provides access to the Home screen

Provides access to the control-panel help system

Provides access to menus, help animations, and printer information

Home page screen indicator

The display indicates which Home screen the control panel is currently displaying

NOTE: While the control panel does not have a standard Cancel button, during many printer processes a Cancel button appears on the touchscreen. This permits users to cancel a process before the printer completes it.

Touch this button to reset any temporary job settings to the default printer settings.

Connection Information button

Touch this button to open the Connection Information menu, which provides network information. The button appears as either a wired network icon

or a wireless network icon

depending on the type of network to which the printer is connected. 3

This screen area provides information about the overall printer status.

Touch this button to open the scan menus: Scan to USB Drive

Scan to Network Folder

Chapter 1 Printer overview

Touch this button to view information about supplies status. Touch this button to open the Apps menu to print directly from select Web applications. Touch this button to open the Setup menu.

ENWW How to use the touchscreen control panel Use the following actions to use the printer touchscreen control panel.

Touch an item on the screen to select that item or open that menu. Also, when scrolling through menus, briefly touch the screen to stop the scrolling.

Touch the screen and then move the finger horizontally to scroll the screen sideways.

Swipe the Home screen to access the Setup .

Touch the screen, and then, without lifting the finger, move the finger vertically to move the screen.

Scroll through the Setup

to open the Setup menu.

Printer specifications IMPORTANT: The following specifications are correct at the time of publication, but they are subject to change. For current information, see www.hp.com/support/ljM227MFP. ●

Technical specifications

Supported operating systems

Mobile printing solutions

Power consumption, electrical specifications, and acoustic emissions

Operating environmental range

Technical specifications See www.hp.com/support/ljM227MFP for current information.

Supported operating systems The following information applies to the printer-specific Windows PCL 6 and HP print drivers for OS X and to the in-box software installation CD. Windows: The HP Software Installer CD installs the “HP PCL.6”, the “HP PCL 6”, or the “HP PCL-6” print driver, depending on the Windows operating system, along with optional software when using the full software installer. Download the "HP PCL.6", the "HP PCL 6", and the "HP PCL-6" print driver from the support website for this printer: www.hp.com/support/ljM227MFP Mac computers and OS X: Mac computers are supported with this printer. Download HP Easy Start either from 123.hp.com or from the support website, and then use HP Easy Start to install the HP print driver. HP Easy Start is not included in the in-box CD. 1.

Follow the steps provided to download the printer software.

Linux: For information and print drivers for Linux, go to hplipopensource.com/hplip-web/index.html UNIX: For information and print drivers for UNIX®, go to www.hp.com/go/unixmodelscripts Operating system

Windows® XP SP3 or later, 32-bit

The HP PCL.6 printer-specific print driver is installed for this operating system as part of the basic software installation. The basic installer installs the driver only.

The full software installation is not supported for this operating system.

The HP PCL.6 printer-specific print driver is installed for this operating system as part of the basic software installation. The basic installer installs the driver only.

The full software installation is not supported for this operating system.

Windows Vista®, 32-bit

Chapter 1 Printer overview

Use UPD drivers for 64-bit operating systems.

ENWW Operating system

Windows Server 2003 SP2 or later, 32-bit

The HP PCL.6 printer-specific print driver is installed for this operating system as part of the basic software installation.

The full software installation is not supported for this operating system.

Windows Server 2003 R2, 32-bit

The HP PCL.6 printer-specific print driver is installed for this operating system as part of the basic software installation.

The full software installation is not supported for this operating system.

Windows 7, 32-bit and 64-bit

The HP PCL 6 printer-specific print driver is installed for this operating system as part of the full software installation.

The HP PCL 6 driver is configured to use the automatic two-sided printing (duplexing) feature as the default when installed in certain countries/regions.

Windows 8, 32-bit and 64-bit

The HP PCL 6 printer-specific print driver is installed for this operating system as part of the full software installation.

The HP PCL-6 driver is configured to use the automatic two-sided printing (duplexing) feature as the default when installed in certain countries/regions.

Windows 8.1, 32-bit and 64-bit

The HP PCL-6 printer-specific print driver is installed for this operating system as part of the full software installation.

The HP PCL-6 driver is configured to use the automatic two-sided printing (duplexing) feature as the default when installed in certain countries/regions.

Windows 10, 32-bit and 64-bit

The HP PCL-6 printer-specific print driver is installed for this operating system as part of the full software installation.

The HP PCL-6 driver is configured to use the automatic two-sided printing (duplexing) feature as the default when installed in certain countries/regions.

Windows Server 2008, 32-bit

The HP PCL.6 printer-specific print driver is installed for this operating system as part of the basic software installation.

The full software installation is not supported for this operating system.

Windows Server 2008, 64-bit

The HP PCL 6 printer-specific print driver is installed for this operating system as part of the basic software installation.

The full software installation is not supported for this operating system.

Windows Server 2008 R2, 64-bit

The HP PCL 6 printer-specific print driver is installed for this operating system as part of the basic software installation.

The full software installation is not supported for this operating system.

OS X 10.9 Mavericks, OS X 10.10 Yosemite, and OS X 10.11 El Capitan

The OS X print driver and print utility are available for download from hp.com and might also be available via Apple Software Update. The HP installer software for OS X is not included in the in-box CD.

For OS X, download the installer from HP Easy Start. 1.

Follow the steps provided to download the printer software.

The OS X driver is configured to use the automatic two-sided printing (duplexing) feature as the default when installed in certain countries/regions.

NOTE: For a current list of supported operating systems, go to www.hp.com/support/ljM227MFP for HP's all-inclusive help for the printer. NOTE: For details on client and server operating systems and for HP UPD PCL6 and UPD PS driver support for this printer, go to www.hp.com/go/upd and click the Specifications tab.

ENWW Printer specifications

Mobile printing solutions HP offers multiple mobile and ePrint solutions to enable easy printing to an HP printer from a laptop, tablet, smartphone, or other mobile device. To see the full list and to determine the best choice, go to www.hp.com/ go/LaserJetMobilePrinting. NOTE:

Update the printer firmware to ensure all mobile printing and ePrint capabilities are supported.

Wi-Fi Direct (wireless models only)

HP ePrint via email (Requires HP Web Services to be enabled and the printer to be registered with HP Connected)

HP ePrint app (Available for Android, iOS, and Blackberry)

HP All-in-One Remote app for iOS and Android devices

Printer fully closed

Weight (with cartridges)

Chapter 1 Printer overview

ENWW Power consumption, electrical specifications, and acoustic emissions See www.hp.com/support/ljM227 for current information. CAUTION: Power requirements are based on the country/region where the printer is sold. Do not convert operating voltages. This will damage the printer and void the printer warranty.

Operating environmental range Table 1-1 Operating environmental range

15° to 30°C (59° to 86°F)

0 to 3048 m (0 to 10,000 ft)

Printer specifications

Printer hardware setup and software installation For basic setup instructions, see the Setup Poster and Getting Started Guide that came with the printer. For additional instructions, go to HP support on the Web. Go to www.hp.com/support/ljM227MFP for HP's all-inclusive help for the printer. Find the following support:

Install and configure

Download software and firmware updates

Find warranty and regulatory information

Load and print envelopes

Load and print labels

Install and configure

Download software and firmware updates

Find warranty and regulatory information

Load the Priority input tray Introduction The following information describes how to load paper in the Priority input tray. This tray holds up to 10 sheets of 75 g/m2 (20 lb) paper. NOTE:

To avoid paper jams:

Never add or remove paper from the Priority input tray during printing.

Before loading the tray, remove all of the paper from the input tray and straighten the stack.

When loading the tray, do not fan the paper.

Use paper that is not wrinkled, folded, or damaged.

Open the Main input tray door by grasping the handle and pulling down.

Spread the paper-width guides to the correct size.

Chapter 2 Paper trays

Place the top edge of the paper at the opening of the Priority input tray. For information about how to orient the paper, see Priority input tray paper orientation on page 18.

Adjust the paper guides so that they lightly touch the paper stack, but do not bend the paper. NOTE: Do not adjust the paper guides tightly against the paper stack. NOTE: To prevent jams, adjust the paper guides to the correct size and do not overfill the tray.

Letterhead or Preprinted

Top edge leading into the product 123

Holes toward the left side of the product 123

Chapter 2 Paper trays

ENWW Load the Main input tray Introduction The following information describes how to load paper in the Main input tray. This tray holds up to 250 sheets of 75 g/m2 (20 lb) paper. NOTE:

To avoid paper jams:

Never add or remove paper from the Main input tray during printing.

Before loading the tray, remove all of the paper from the input tray and straighten the stack.

When loading the tray, do not fan the paper.

Use paper that is not wrinkled, folded, or damaged.

Open the Main input tray door by grasping the handle and pulling down.

Adjust the paper-width guides by squeezing the adjustment latch on the right guide and sliding the guides to the size of the paper being used.

Adjust the paper-length guide by sliding guide to the size of the paper being used.

Load the paper into the tray. For information about how to orient the paper, see Main input tray paper orientation on page 22.

Chapter 2 Paper trays

Adjust the guides so that they lightly touch the paper stack, but do not bend it. NOTE: Do not adjust the paper guides tightly against the paper stack. NOTE: To prevent jams, adjust the paper guides to the correct size and do not overfill the tray.

If the paper is Letter-size or smaller, close the Main input tray door. Use the paper-stack window to verify that is correctly loaded.

Letterhead or preprinted

Top edge leading into the product

Holes toward the left side of the product

Chapter 2 Paper trays

ENWW Load and print envelopes Introduction The following information describes how to print and load envelopes. The Priority input tray holds up to 10 envelopes. The Main input tray holds up to 10 envelopes. To print envelopes using the manual feed option, follow these steps to select the correct settings in the print driver, and then load the envelopes into the tray after sending the print job to the printer.

From the software program, select the Print option.

Select the printer from the list of printers, and then click or tap the Properties or Preferences button to open the print driver. NOTE: The name of the button varies for different software programs. NOTE: To access these features from a Windows 8 or 8.1 Start screen, select Devices, select Print, and then select the printer.

In the Paper size drop-down list, select the correct size for the envelopes.

In the Paper type drop-down list, select Envelope.

In the Paper source drop-down list, select Manual feed.

Click the OK button to close the Document Properties dialog box.

In the Print dialog box, click the OK button to print the job.

Load and print envelopes

Envelope orientation Tray

How to load envelopes

Envelope #10, Envelope Monarch,

Envelope B5, Envelope C5, Envelope DL Face up

Envelope #10, Envelope Monarch,

Chapter 2 Paper trays

Short, postage end leading into the printer

ENWW Load and print labels Introduction The following information describes how to print and load labels. To print labels using the manual feed option, follow these steps to select the correct settings in the print driver, and then load the labels into the tray after sending the print job to the printer. When using manual feed, the printer waits to print the job until it detects that the tray has been opened.

Manually feed labels 1.

From the software program, select the Print option.

Click the Paper/Quality tab.

In the Paper size drop-down list, select the correct size for the sheets of labels.

In the Paper type drop-down list, select Labels.

In the Paper source drop-down list, select Manual feed.

Click the OK button to close the Document Properties dialog box.

In the Print dialog box, click the OK button to print the job.

Load and print labels

Label orientation Tray

Face-up Top edge leading into the printer

Chapter 2 Paper trays

Supplies, accessories, and parts

Order supplies, accessories, and parts

Install and configure

Download software and firmware updates

Find warranty and regulatory information

Order supplies, accessories, and parts Ordering Order supplies and paper

www.hp.com/go/suresupply

Order genuine HP parts or accessories

www.hp.com/buy/parts

Order through service or support providers

Contact an HP-authorized service or support provider.

Order using the HP Embedded Web Server (EWS)

To access, in a supported web browser on the computer, enter the printer IP address or host name in the address/URL field. The EWS contains a link to the HP SureSupply website, which provides options for purchasing Original HP supplies.

Supplies and accessories Item

30A CF230A HP 30X Black LaserJet Toner Cartridge

High-capacity replacement black toner cartridge

30X CF230X HP 32A Original LaserJet Imaging Drum

Customer self-repair parts Customer Self-Repair (CSR) parts are available for many HP LaserJet printers to reduce repair time. More information about the CSR program and benefits can be found at www.hp.com/go/csr-support and www.hp.com/go/csr-faq. Genuine HP replacement parts can be ordered at www.hp.com/buy/parts or by contacting an HP-authorized service or support provider. When ordering, one of the following will be needed: part number, serial number (found on back of printer), product number, or printer name.

Parts listed as Mandatory self-replacement are to be installed by customers, unless you are willing to pay HP service personnel to perform the repair. For these parts, on-site or return-to-depot support is not provided under the HP product warranty.

Parts listed as Optional self-replacement can be installed by HP service personnel at your request for no additional charge during the printer warranty period.

Self-replacement options

ADF replaceable film assembly

Replacement film for the document feeder

RM2-1185-000CN Chapter 3 Supplies, accessories, and parts

Enable or disable the Cartridge Policy feature

Enable or disable the Cartridge Protection feature

Introduction Use HP Cartridge Policy and Cartridge Protection to control which cartridges are installed in the printer and protect the cartridges that are installed from theft. ●

Cartridge Policy: This feature protects the printer from counterfeit toner cartridges by allowing only genuine HP cartridges to be used with the printer. Using genuine HP cartridges ensures the best possible print quality. When someone installs a cartridge that is not a genuine HP cartridge, the printer control panel displays a message that the cartridge is unauthorized and it provides information explaining how to proceed.

Cartridge Protection: This feature permanently associates toner cartridges with a specific printer, or fleet of printers, so they cannot be used in other printers. Protecting cartridges protects your investment. When this feature is enabled, if someone attempts to transfer a protected cartridge from the original printer into an unauthorized printer, that printer will not print with the protected cartridge. The printer control panel displays a message that the cartridge is protected, and it provides information explaining how to proceed. CAUTION: After enabling cartridge protection for the printer, all subsequent toner cartridges installed in the printer are automatically and permanently protected. To avoid protecting a new cartridge, disable the feature before installing the new cartridge. Turning the feature off does not turn off protection for cartridges that are currently installed.

Both features are off by default. Follow these procedures to enable or disable them.

Enable or disable the Cartridge Policy feature Use the printer control panel to enable the Cartridge Policy feature 1.

Open the menus by touching or pressing the Setup panel.

Open the following menus:

button or the OK button on the printer control

Select Authorized HP.

Use the printer control panel to disable the Cartridge Policy feature

Open the menus by touching or pressing the Setup panel.

Open the following menus:

2-line control panels: View the control-panel display to see the IP address. Touchscreen control panels: From the Home screen on the printer control panel, touch the button to display the IP address or host name. Network

Open a web browser, and in the address line, type the IP address or host name exactly as it displays on the printer control panel. Press the Enter key on the computer keyboard. The EWS opens.

NOTE: If the web browser displays a message indicating that accessing the website might not be safe, select the option to continue to the website. Accessing this website will not harm the computer. 2.

Click the System tab.

From the left navigation pane, select Supply Settings.

From the Cartridge Policy drop-down list, select Authorized HP.

Open a web browser, and in the address line, type the IP address or host name exactly as it displays on the printer control panel. Press the Enter key on the computer keyboard. The EWS opens.

NOTE: If the web browser displays a message indicating that accessing the website might not be safe, select the option to continue to the website. Accessing this website will not harm the computer.

From the left navigation pane, select Supply Settings.

Chapter 3 Supplies, accessories, and parts

10.30.0X Unauthorized <Color> Cartridge

The administrator has configured this printer to use only genuine HP supplies that are still under warranty. The cartridge must be replaced to continue printing.

Replace the cartridge with a genuine HP toner cartridge. If you believe you purchased a genuine HP supply, visit www.hp.com/go/ anticounterfeit to determine if the toner cartridge is a genuine HP cartridge, and learn what to do if it is not a genuine HP cartridge.

Enable or disable the Cartridge Protection feature Use the printer control panel to enable the Cartridge Protection feature 1.

Open the menus by touching or pressing the Setup panel.

Open the following menus: ●

Select Protect Cartridges.

When the printer prompts to confirm, select Continue to enable the feature. CAUTION: After enabling cartridge protection for the printer, all subsequent toner cartridges installed in the printer are automatically and permanently protected. To avoid protecting a new cartridge, disable the Cartridge Protection feature before installing the new cartridge. Turning the feature off does not turn off protection for cartridges that are currently installed.

Use the printer control panel to disable the Cartridge Protection feature 1.

Open the menus by touching or pressing the Setup panel.

Open the following menus:

Open a web browser, and in the address line, type the IP address or host name exactly as it displays on the printer control panel. Press the Enter key on the computer keyboard. The EWS opens.

Click the System tab.

From the left navigation pane, select Supply Settings.

From the Cartridge Protection drop-down list, select Protect Cartridges.

Click the Apply button. CAUTION: After enabling cartridge protection for the printer, all subsequent toner cartridges installed in the printer are automatically and permanently protected. To avoid protecting a new cartridge, disable the Cartridge Protection feature before installing the new cartridge. Turning the feature off does not turn off protection for cartridges that are currently installed.

Use the HP Embedded Web Server (EWS) to disable the Cartridge Protection feature 1.

Open a web browser, and in the address line, type the IP address or host name exactly as it displays on the printer control panel. Press the Enter key on the computer keyboard. The EWS opens.

NOTE: If the web browser displays a message indicating that accessing the website might not be safe, select the option to continue to the website. Accessing this website will not harm the computer.

From the left navigation pane, select Supply Settings.

Chapter 3 Supplies, accessories, and parts

From the Cartridge Protection drop-down list, select Off.

10.57.0X Protected <Color> Cartridge

The cartridge can only be used in the printer or fleet of printers that initially protected it using HP Cartridge Protection.

Replace the cartridge with a new toner cartridge.

The Cartridge Protection feature allows an administrator to restrict cartridges to work in only one printer or fleet of printers. The cartridge must be replaced to continue printing.

ENWW Configure the HP toner-cartridge-protection supply settings

Remove and replace the toner cartridge

Introduction The following information provides details about the toner cartridge for the printer, and it includes instructions to replace it.

Toner-cartridge information This printer indicates when the toner cartridge level is low. The actual toner cartridge life remaining can vary. Consider having a replacement cartridge available to install when print quality is no longer acceptable. To purchase cartridges or check cartridge compatibility for the printer, go to HP SureSupply at www.hp.com/ go/suresupply. Scroll to the bottom of the page and verify that the country/region is correct. Item

30A CF230A HP 30X Black LaserJet Toner Cartridge

High-capacity replacement black toner cartridge

30X CF230X NOTE: High-yield toner cartridges contain more toner than standard cartridges for increased page yield. For more information, go to www.hp.com/go/learnaboutsupplies. Do not remove the toner cartridge from its package until it is time to replace it. CAUTION: To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes. The following illustration shows the toner-cartridge components.

Chapter 3 Supplies, accessories, and parts

CAUTION: If toner gets on clothing, wipe it off by using a dry cloth and wash the clothes in cold water. Hot water sets toner into fabric. NOTE:

Information about recycling used toner cartridges is in the toner-cartridge box.

Remove and replace the toner cartridge 1.

Lift the scanner assembly.

Open the cartridge door.

Remove the toner cartridge from the printer.

Remove the new-toner cartridge package from the box, and then pull the release tab on the packaging.

Chapter 3 Supplies, accessories, and parts

Remove the new toner cartridge from the opened packaging shell. Place the used toner cartridge in the shell for recycling.

Align the new toner cartridge with the tracks inside the printer, and install the new toner cartridge until it is firmly seated.

Close the cartridge door.

Lower the scanner assembly.

Chapter 3 Supplies, accessories, and parts

ENWW Replace the imaging drum ●

Imaging drum information

Remove and replace the imaging drum

Introduction The following information provides details about the imaging drum for the printer, and it includes instructions to replace it.

Imaging drum information This printer indicates when the imaging drum needs to be replaced. The actual imaging drum life remaining can vary. Consider having a replacement imaging drum available to install when print quality is no longer acceptable. To purchase imaging drums for the printer, go to HP SureSupply at www.hp.com/go/suresupply. Scroll to the bottom of the page and verify that the country/region is correct. Item

HP 32A Original LaserJet Imaging Drum

Replacement imaging drum

32A CF232A Do not remove the imaging drum from its package until it is time to replace it. CAUTION: To prevent damage to the imaging drum, do not expose it to light for more than a few minutes. Cover the imaging drum if it must be removed from the printer for an extended period of time. The following illustration shows the imaging-drum components.

Imaging drum CAUTION:

ENWW Do not touch the imaging drum. Fingerprints can cause print-quality problems.

Replace the imaging drum

Information about recycling used imaging drums is in the imaging-drum box.

Remove and replace the imaging drum 1.

Lift the scanner assembly.

Open the cartridge door.

Temporarily remove the toner cartridge from the printer.

Chapter 3 Supplies, accessories, and parts

Remove the used imaging drum from the printer.

Remove the new imaging drum package from the box, and then release the packaging.

Remove the new imaging-drum package from the package.

Do not touch the imaging drum. Fingerprints on the imaging drum can cause print-quality problems.

Align the new imaging drum with the tracks inside the printer, and install the new imaging drum until it is firmly seated.

Align the toner cartridge with the tracks inside the printer, and install the toner cartridge until it is firmly seated.

Chapter 3 Supplies, accessories, and parts

10. Close the cartridge door.

11. Lower the scanner assembly.

Chapter 3 Supplies, accessories, and parts

Use walk-up USB printing (touchscreen models only)

Install and configure

Download software and firmware updates

Find warranty and regulatory information

Print tasks (Windows) How to print (Windows) The following procedure describes the basic printing process for Windows. 1.

From the software program, select the Print option.

Select the printer from the list of printers. To change settings, click or tap the Properties or Preferences button to open the print driver. NOTE: The name of the button varies for different software programs. NOTE: To access these features from a Windows 8 or 8.1 Start screen app, select Devices, select Print, and then select the printer. NOTE: For more information, click the Help (?) button in the print driver. NOTE: The print driver might look different than what is shown here, but the steps are the same.

Click or tap the tabs in the print driver to configure the available options. For example, set the paper orientation on the Finishing tab, and set the paper source, paper type, paper size, and quality settings on the Paper/Quality tab.

Click or tap the OK button to return to the Print dialog box. Select the number of copies to print from this screen.

Click or tap the OK button to print the job.

Print tasks (Windows)

Automatically print on both sides (Windows) Use this procedure for printers that have an automatic duplexer installed. If the printer does not have an automatic duplexer installed, or to print on paper types that the duplexer does not support, print on both sides manually. 1.

From the software program, select the Print option.

Select the printer from the list of printers, and then click or tap the Properties or Preferences button to open the print driver. NOTE: The name of the button varies for different software programs. NOTE: To access these features from a Windows 8 or 8.1 Start screen app, select Devices, select Print, and then select the printer.

Click or tap the Finishing tab.

Select the Print on both sides check box. Click the OK button to close the Document Properties dialog box.

In the Print dialog box, click the OK button to print the job.

Manually print on both sides (Windows) Use this procedure for printers that do not have an automatic duplexer installed or to print on paper that the duplexer does not support. 1.

From the software program, select the Print option.

Select the printer from the list of printers, and then click or tap the Properties or Preferences button to open the print driver. NOTE: The name of the button varies for different software programs. NOTE: To access these features from a Windows 8 or 8.1 Start screen app, select Devices, select Print, and then select the printer.

Select the Print on both sides (manually) check box. Click the OK button to print the first side of the job.

Retrieve the printed stack from the output bin, and place it in Tray 1.

From the software program, select the Print option.

Select the printer from the list of printers, and then click or tap the Properties or Preferences button to open the print driver. NOTE: The name of the button varies for different software programs. NOTE: To access these features from a Windows 8 or 8.1 Start screen app, select Devices, select Print, and then select the printer.

Select the correct Print page borders, Page order, and Orientation options. Click the OK button to close the Document Properties dialog box.

In the Print dialog box, click the OK button to print the job.

Select the paper type (Windows) 1.

From the software program, select the Print option.

Select the printer from the list of printers, and then click or tap the Properties or Preferences button to open the print driver. NOTE: The name of the button varies for different software programs. NOTE: To access these features from a Windows 8 or 8.1 Start screen app, select Devices, select Print, and then select the printer.

Expand the list of Type is: options.

Expand the category of paper types that best describes your paper.

Select the option for the type of paper you are using, and then click the OK button.

Click the OK button to close the Document Properties dialog box. In the Print dialog box, click the OK button to print the job.

Print tasks (Windows)

Additional print tasks Go to www.hp.com/support/ljM227MFP. Instructions are available for performing specific print tasks, such as the following:

Select the paper size, or use a custom paper size

Select the page orientation

Scale a document to fit a specific paper size

Print the first or last pages of the document on different paper

Print watermarks on a document

ENWW Print tasks (OS X) How to print (OS X) The following procedure describes the basic printing process for OS X. 1.

Click Show Details or Copies & Pages, and then select other menus to adjust the print settings. NOTE: The name of the item varies for different software programs.

Click the Print button.

Automatically print on both sides (OS X) NOTE:

This information applies to printers that include an automatic duplexer.

NOTE: This feature is available if you install the HP print driver. It might not be available if you are using AirPrint. 1.

Click the File menu, and then click the Print option.

Select a binding option from the Two-Sided drop-down list.

Click the Print button.

Manually print on both sides (OS X) NOTE: This feature is available if you install the HP print driver. It might not be available if you are using AirPrint. 1.

Click the Manual Duplex box, and select a binding option.

Click the Print button.

Go to the printer, and remove any blank paper that is in Tray 1.

Retrieve the printed stack from the output bin and place it with the printed-side facing down in the input tray.

From the Pages per Sheet drop-down list, select the number of pages that you want to print on each sheet.

In the Layout Direction area, select the order and placement of the pages on the sheet.

From the Borders menu, select the type of border to print around each page on the sheet.

Click the Print button.

Select the paper type (OS X) 1.

Click Show Details or Copies & Pages, and then click the Media & Quality menu or the Paper/Quality menu. NOTE: The name of the item varies for different software programs.

Select from the Media & Quality or Paper/Quality options. NOTE: This list contains the master set of options available. Some options are not available on all printers.

Media Type: Select the option for the type of paper for the print job.

Print Quality: Select the resolution level for the print job.

Edge-To-Edge Printing: Select this option to print close to the paper edges.

EconoMode: Select this option to conserve toner when printing drafts of documents.

Click the Print button.

ENWW Additional print tasks Go to www.hp.com/support/ljM227MFP. Instructions are available for performing specific print tasks, such as the following:

Select the paper size, or use a custom paper size

Select the page orientation

Scale a document to fit a specific paper size

Print the first or last pages of the document on different paper

Mobile printing Introduction HP offers multiple mobile and ePrint solutions to enable easy printing to an HP printer from a laptop, tablet, smartphone, or other mobile device. To see the full list and to determine the best choice, go to www.hp.com/ go/LaserJetMobilePrinting. NOTE:

Update the printer firmware to ensure all mobile printing and ePrint capabilities are supported.

Wi-Fi Direct and NFC Printing (wireless models only)

Android embedded printing

Wi-Fi Direct and NFC Printing (wireless models only) Wi-Fi Direct and NFC enable printing from a wireless mobile device without requiring a connection to a network or the Internet. NFC capabilities enable easy one-to-one print connection for mobile devices using device-to-device touch. Not all mobile operating systems are currently supported by Wi-Fi Direct and NFC. If the mobile device does not support Wi-Fi Direct, you must change the wireless network connection of the device to the Wi-Fi Direct connection of the printer before printing. NOTE: For non-Wi-Fi Direct capable mobile devices, the Wi-Fi Direct connection only enables printing. After using Wi-Fi Direct to print, you must reconnect to a local network in order to access the Internet. To access to the printer Wi-Fi Direct connection, complete the following steps: 1.

From the Home screen on the printer control panel, touch the Connection Information button.

Open the following menus: ●

Choose one of the following connection methods: ●

Automatic: Choosing this option sets the password to 12345678.

From the list of available networks, select the printer name.

ENWW NOTE: If the printer name does not display, you might be out of range of the Wi-Fi Direct signal. Move the device closer to the printer. 6.

If prompted, enter the Wi-Fi Direct password. NOTE: For Android devices that support Wi-Fi Direct, if the connection method is set to Automatic, the connection will occur automatically, without a password prompt. If the connection method is set to Manual, you will need to either press the OK button, or provide a personal identification number (PIN) — displayed on the printer control panel — as a password on the mobile device. NOTE: To access the Wi-Fi Direct password, from Home screen on the printer control panel, touch the Connection Information button.

Open the document, and then select the Print option. NOTE: If the mobile device does not support printing, install the HP ePrint mobile app.

Select the printer from the list of available printers, and then select Print.

After the print job is complete, some mobile devices need to be reconnected to the local network.

Android 4.0 and later tablets and phones with the HP Print Service or Mopria mobile printing plugin installed

Most Windows 8.1 computers, tablets, and laptops that have the HP print driver installed

The following devices and computer operating systems do not support Wi-Fi Direct, but can print to a printer that does: ●

Apple iPhone and iPad

Mac computers running OS X For more information on Wi-Fi Direct printing, go to www.hp.com/go/wirelessprinting. NFC and Wi-Fi Direct capabilities can be enabled or disabled from the printer control panel.

Enable or disable Wi-Fi Direct Wi-Fi Direct capabilities must be enabled first from the printer control panel. 1.

From the Home screen on the printer control panel, select the Connection Information button.

ENWW Open the following menus: ●

NOTE: In environments where more than one model of the same printer is installed, it might be helpful to provide each printer a unique Wi-Fi Direct name for easier printer identification for Wi-Fi Direct printing. The Wi-Fi Direct Name is also available by touching the Connection Information icon from the Home screen on the printer control panel, and then touching the Wi-Fi Direct icon.

Change the printer Wi-Fi Direct name Follow this procedure to change the printer Wi-Fi Direct name using the HP Embedded Web Server (EWS): Step one: Open the HP Embedded Web Server 1.

From the Home screen on the printer control panel, touch the Connection Information button, and then touch the Network Connected display the IP address or host name.

button or the Network Wi-Fi ON

Open a web browser, and in the address line, type the IP address or host name exactly as it displays on the printer control panel. Press the Enter key on the computer keyboard. The EWS opens.

Click the Networking tab.

In the Wi-Fi Direct Name field, enter the new name.

HP ePrint via email Use HP ePrint to print documents by sending them as an email attachment to the printer's email address from any email-enabled device. To use HP ePrint, the printer must meet these requirements: ●

The printer must be connected to a wired or wireless network and have Internet access.

HP Web Services must be enabled on the printer, and the printer must be registered with HP Connected. Follow this procedure to enable HP Web Services and register with HP Connected: NOTE: The steps vary according to the type of control panel.

2-line control panel

Touchscreen control panel

2-line control panels 1.

On the printer control panel, press the Setup button. Open the Network Setup menu, and then select Show IP Address to display the IP address or host name.

Open a web browser, and in the address line, type the IP address or host name exactly as it displays on the printer control panel. Press the Enter key on the computer keyboard. The EWS opens.

Click the HP Web Services tab, and then click Enable. The printer enables Web Services, and then prints an information page. The information page contains the printer code necessary to register the HP printer at HP Connected.

Go to www.hpconnected.com to create an HP ePrint account and complete the setup process.

Touchscreen control panels: 1.

From the Home screen on the printer control panel, touch the Connection Information button.

ENWW Open the following menus: ●

Touch the Print button to read the terms of use agreement. Touch the OK button to accept the terms of use and enable HP Web Services

The printer enables Web Services, and then prints an information page. The information page contains the printer code that necessary to register the HP printer at HP Connected. 4.

Go to www.hpconnected.com to create an HP ePrint account and complete the setup process.

HP ePrint software The HP ePrint software makes it easy to print from a Windows or Mac desktop or laptop computer to any HP ePrint-capable printer. This software makes it easy to find HP ePrint-enabled printers that are registered to your HP Connected account. The target HP printer can be located in the office or at locations across the globe. ●

Windows: After installing the software, open the Print option from within your application, and then select HP ePrint from the installed printers list. Click the Properties button to configure print options.

OS X: After installing the software, select File, Print, and then select the arrow next to PDF (in the bottom left of the driver screen). Select HP ePrint.

For Windows, the HP ePrint software supports TCP/IP printing to local network printers on the network (LAN or WAN) to products that support UPD PostScript®. Windows and OS X both support IPP printing to LAN or WAN network-connected products that support ePCL. Windows and OS X also both support printing PDF documents to public print locations and printing using HP ePrint via email through the cloud. Go to www.hp.com/go/eprintsoftware for drivers and information. NOTE:

For Windows, the name of the HP ePrint Software print driver is HP ePrint + JetAdvantage.

The HP ePrint software is a PDF workflow utility for OS X, and is not technically a print driver.

HP ePrint Software does not support USB printing.

AirPrint Direct printing using Apple’s AirPrint is supported for iOS and from Mac computers running OS X 10.7 Lion and newer. Use AirPrint to print directly to the printer from an iPad, iPhone (3GS or later), or iPod touch (third generation or later) in the following mobile applications: ●

Select third-party applications

To use AirPrint, the printer must be connected to the same network (sub-net) as the Apple device. For more information about using AirPrint and about which HP printers are compatible with AirPrint, go to www.hp.com/go/LaserJetMobilePrinting. NOTE: Before using AirPrint with a USB connection, verify the version number. AirPrint versions 1.3 and earlier do not support USB connections.

ENWW Android embedded printing HP's built-in print solution for Android and Kindle enables mobile devices to automatically find and print to HP printers that are either on a network or within wireless range for Wi-Fi Direct printing. The printer must be connected to the same network (sub-net) as the Android device. The print solution is built into the many versions of the operating system. NOTE: If printing is not available on your device, go to the Google Play > Android apps and install the HP Print Service Plugin. For more information on how to use Android embedded printing and which Android devices are supported, go to www.hp.com/go/LaserJetMobilePrinting.

ENWW Mobile printing

Use walk-up USB printing (touchscreen models only) Introduction This printer features walk-up USB printing, for quickly printing files without sending them from a computer. The printer accepts standard USB flash drives in the USB port. It supports the following types of files: ●

.ps and .PS Step one: Access USB files on the printer 1.

Insert the USB flash drive into the walk-up USB port on the printer.

The USB Flash Drive menu opens with the following options: ●

View and Print Photos

Select the name of the document to print. If the document is stored in a folder, select the folder first, and then select the document to print.

When the summary screen opens, the following settings can be adjusted: ●

Output Color (color printers only)

Select Print to print the document.

Retrieve the printed job from the output bin, and remove the USB flash drive.

Select the preview image of each photo to be printed, and then select Done.

When the summary screen opens, the following settings can be adjusted: ●

Output Color (color printers only)

Select Print to print the photos.

Retrieve the printed job from the output bin, and remove the USB flash drive.

Use walk-up USB printing (touchscreen models only)

Copy on both sides (duplex)

Additional copy tasks

Install and configure

Download software and firmware updates

Find warranty and regulatory information

The steps vary according to the type of control panel.

2-line control panel

Touchscreen control panel

Load the document on the scanner glass according to the indicators on the printer.

To optimize copy quality for different types of documents, use the arrow keys to select the Optimize menu, and then press the OK button. The following copy-quality settings are available:

Auto Select: Use this setting when you are not concerned about the quality of the copy. This is the default setting.

Mixed: Use this setting for documents that contain a mixture of text and graphics.

Text: Use this setting for documents that contain mostly text.

Picture: Use this setting for documents that contain mostly graphics.

Press the Number of Copies

button, and then use the arrow keys to adjust the number of copies.

Press the OK button. 5.

Press the Start Copy

button to start copying.

Touchscreen control panels:

Load the document on the scanner glass according to the indicators on the printer.

From the Home screen on the printer control panel, touch the Copy

To optimize copy quality for different types of documents, touch the Settings button, and then scroll to and touch the Optimize button. Swipe the control panel screen to scroll through the options, and then touch an option to select it. The following copy-quality settings are available:

Auto Select: Use this setting when you are not concerned about the quality of the copy. This is the default setting.

Mixed: Use this setting for documents that contain a mixture of text and graphics.

Text: Use this setting for documents that contain mostly text.

Picture: Use this setting for documents that contain mostly graphics.

Touch Number of Copies, and then use the touchscreen keypad to adjust the number of copies.

Touch the Start Copy button to start copying.

Copy on both sides (duplex) Copy on both sides manually

Copy on both sides manually NOTE:

The steps vary according to the type of control panel.

2-line control panel

Touchscreen control panel

Place the document face-down on the scanner glass with the upper-left corner of the page in the upperleft corner of the glass. Close the scanner.

Use the arrow keys to select the Two-sided menu, and then press the OK button.

Use the arrow keys to select an option, and then press the OK button.

Press the Start Copy

The printer prompts you to load the next original document. Place it on the glass, and then press the Start Copy

button to start copying.

Repeat this process until you have scanned the last page. Press the OK button to finish printing the copies.

Place the document face-down on the scanner glass with the upper-left corner of the page in the upperleft corner of the glass. Close the scanner.

From the Home screen on the printer control panel, touch the Copy

Touch the Settings button.

Scroll to and touch the Two-Sided button.

Swipe through the options, and then touch an option to select it.

Touch the Start Copy button to start copying.

The printer prompts you to load the next original document. Place it on the glass, and then touch the OK button.

Repeat this process until you have scanned the last page. Touch the Done button to finish printing the copies.

Copy on both sides (duplex)

Additional copy tasks Go to www.hp.com/support/ljM227MFP. Instructions are available for performing specific copy tasks, such as the following:

Copy or scan pages from books or other bound documents

Copy mixed-size documents

Copy or scan both sides of an identification card

Copy or scan a document into a booklet format

Scan by using the HP Scan software (Windows)

Scan by using the HP Easy Scan software (OS X)

Set up the Scan to E-mail feature (touchscreen models only)

Set up the Scan to Network Folder feature (touchscreen models only)

Scan to a USB flash drive (touchscreen models only)

Scan to email (touchscreen models only)

Scan to a network folder (touchscreen models only)

Additional scan tasks

Install and configure

Download software and firmware updates

Find warranty and regulatory information

Scan by using the HP Scan software (Windows) Use the HP Scan software to initiate scanning from software on your computer. You can save the scanned image as a file or send it to another software application. 1.

Open the HP Printer Assistant. ●

Windows 8.1: Click the down arrow in lower left corner of the Start screen, and then select the printer name.

Windows 8: Right-click an empty area on the Start screen, click All Apps on the app bar, and then select the printer name.

Windows 7, Windows Vista, and Windows XP: From the computer desktop, click Start, select All Programs, click HP, click the folder for the printer, select the icon with the printer's name, and then open HP Printer Assistant.

ENWW Scan by using the HP Easy Scan software (OS X) Use the HP Easy Scan software to initiate scanning from software on your computer.

Load the document in the document feeder or on the scanner glass according to the indicators on the printer.

From the computer, open HP Easy Scan, which is located in the Applications folder.

Follow the on-screen instructions to scan the document.

When you have scanned all the pages, click File and then Save to save them to a file.

Scan by using the HP Easy Scan software (OS X)

Set up the Scan to E-mail feature (touchscreen models only) ●

Method one: Use the Scan to Email Wizard (Windows)

Method two: Set up the Scan to Email feature via the HP Embedded Web Server (Windows)

Set up the Scan to E-mail feature on a Mac

Introduction The printer has a feature that enables it to scan a document and send it to one or more email addresses. To use this scan feature, the printer must be connected to a network; however, the feature is not available until it has been configured. There are two methods for configuring Scan to Email, the Scan to Email Setup Wizard (Windows), which is installed in the HP program group for the printer as part of the full software installation in Windows 7, and the Scan to Email Setup through the HP Embedded Web Server (EWS). Use the following information to set up the Scan to Email feature.

Before you begin To set up the Scan to Email feature, the printer must have an active network connection to the same network as the computer that will run the setup process. Administrators need the following information before beginning the configuration process. ●

Administrative access to the printer

SMTP server (e.g., smtp.mycompany.com) NOTE: If you do not know the SMTP server name, SMTP port number, or authentication information, contact the email/Internet service provider or system administrator for the information. SMTP server names and port names are typically easy to find by doing an Internet search. For example, use terms like "gmail smtp server name" or "yahoo smtp server name" to search.

SMTP server authentication requirements for outgoing email messages, including the user name and password used for authentication, if applicable. NOTE: Consult your email service provider's documentation for information on digital sending limits for your email account. Some providers may temporarily lock your account if you exceed your sending limit.

Method one: Use the Scan to Email Wizard (Windows) Some HP printers include driver installation from a software CD. At the end of this installation is an option to Setup Scan to Folder and Email. The setup wizards include the options for basic configuration. NOTE: 1.

Some operating systems do not support the Scan to Email Wizard.

Windows 8.1: Click the down arrow in lower left corner of the Start screen, and then select the printer name.

Windows 8: Right-click an empty area on the Start screen, click All Apps on the app bar, and then select the printer name.

In the HP Printer Assistant, select Scan, and then select Scan to E-mail Wizard. NOTE: If the Scan to E-mail Wizard option is not available, use Method two: Set up the Scan to Email feature via the HP Embedded Web Server (Windows) on page 74

In the Outgoing Email Profiles dialog, click the New button. The Scan to Email Setup dialog opens.

On the 1. Start page, enter the sender’s email address in the Email Address field.

In the Display Name field, enter the sender’s name. This is the name that will display on the printer control panel.

To require a PIN to be entered on the printer control panel before the printer can send an email, enter a 4-digit PIN in the Security PIN field, and then re-enter the PIN in the Confirm Security PIN field, and then click Next. NOTE: HP recommends creating a PIN to secure the email profile. NOTE: When a PIN is created, it must be entered on the printer control panel each time the profile is used to send a scan to email.

On the 2. Authenticate page, enter the SMTP Server name and SMTP Port number. NOTE: In most cases, the default port number does not need to be changed. NOTE: If you are using a hosted SMTP service such as Gmail, verify the SMTP address, port number, and SSL settings from the service provider’s website or other sources. Typically, for Gmail, the SMTP address is smtp.gmail.com, port number 465, and the SSL should be enabled. Please refer to online sources to confirm these server settings are current and valid at the time of configuration.

If you are using Google™ Gmail for email service, select the Always use secure connection (SSL/TLS) check box.

Select the Maximum Size of Email from the drop-down menu. NOTE: HP recommends using the default file size of Automatic for the maximum size.

10. If the SMTP server requires authentication to send an email, select the Email Log-in Authentication check box, enter the User ID and Password, and then click Next. 11. On the 3. Configure page, to automatically copy the sender on email messages sent from the profile, select Include sender in all email messages sent out successfully from the printer, and then click Next.

ENWW Set up the Scan to E-mail feature (touchscreen models only)

12. On the 4. Finish page, review the information and verify all the settings are correct. If there is an error, click the Back button to correct the error. If the settings are correct, click the Save and Test button to test the configuration. 13. When the Congratulations message displays, click Finish to complete the configuration. 14. The Outgoing Email Profiles dialog now shows the newly added sender email profile. Click Close to exit the wizard.

Method two: Set up the Scan to Email feature via the HP Embedded Web Server (Windows) ●

Step one: Access the HP Embedded Web Server (EWS)

Step two: Configure the Scan to E-mail feature

Step three: Add contacts to the E-mail Address Book

Step four: Configure the default E-mail Options

From the Home screen on the printer control panel, touch the Network button to display the IP address or host name.

Open a web browser, and in the address line, type the IP address or host name exactly as it displays on the printer control panel. Press the Enter key on the computer keyboard. The EWS opens.

button or the Wireless

NOTE: If the web browser displays a message indicating that accessing the website might not be safe, select the option to continue to the website. Accessing this website will not harm the computer.

Step two: Configure the Scan to E-mail feature 1.

In the HP EWS, click the System tab.

In the Enabled Features area, set the Scan to Email option to On.

In the E-mail Address area, complete the following fields:

In the Your E-mail Address field, enter the sender’s email address for the new outgoing email profile.

In the Display Name field, enter the sender’s name. This is the name that will display on the printer control panel.

In the SMTP Server Settings area, complete the following fields:

In the SMTP Server field, enter the address of the SMTP server.

In the SMTP Port field, enter the SMTP port number. NOTE:

In most cases, the default port number does not need to be changed.

NOTE: If you are using a hosted SMTP service such as Gmail, verify the SMTP address, port number, and SSL settings from the service provider’s website or other sources. Typically, for Gmail, the SMTP address is smtp.gmail.com, port number 465, and the SSL should be enabled. Please refer to online sources to confirm these server settings are current and valid at the time of configuration. c. 9.

If you are using Google™ Gmail for email service, select the Always use secure connection (SSL/ TLS) check box.

If the SMTP server requires authentication to send an email, complete the following fields in the SMTP Authentication area: a.

Select the SMTP server requires authentication for outgoing e-mail messages check box.

In the SMTP User ID field, enter the user ID for the SMTP server.

In the SMTP Password field, enter the password for the SMTP server.

10. To require a PIN to be entered on the printer control panel before an email is sent using the email address, complete the following fields in the Optional PIN area: a.

In the PIN (Optional) field, enter a four digit PIN.

In the Confirm PIN field, re-enter the four digit PIN.

NOTE: HP recommends creating a PIN to secure the email profile. NOTE: When a PIN is created, it must be entered on the printer control panel each time the profile is used to send a scan to email. 11. To configure optional email preferences, complete the following fields in the E-mail Message Preferences area: a.

From the Maximum Size for E-mail Message Attachments drop-down, select the maximum size for email message attachments. NOTE:

HP recommends using the default file size of Automatic for the maximum size.

To automatically copy the sender on email messages sent from the profile, select the Auto CC check box.

12. Review all the information, and then click one of the following options:

Save and Test: Select this option to save the information and test the connection.

Save Only: Select this option to save the information without testing the connection.

Cancel: Select this option to quit the configuration without saving.

Set up the Scan to E-mail feature (touchscreen models only)

Step three: Add contacts to the E-mail Address Book ▲

In the left navigation pane, click E-mail Address Book to add email addresses to the address book accessible from the printer. To enter an individual email address complete the following task: a.

In the Contact Name field, enter the name of the new email contact.

In the Contact E-mail Address, enter the email address of the new email contact.

To create an email group, complete the following task: a.

In the Enter the group name field, enter a name for the new group.

Click a name in the All Individuals area, and then click the arrow button to move it to the Individuals in Group area. NOTE:

Select multiple names at one time by pressing Ctrl and then clicking a name.

In the Default Subject and Body Text area, complete the following fields: i.

Select Hide body text to suppress the default body text for an email.

In the Scan Settings area, complete the following fields: i.

From the Scan File Type drop-down, select the default file format for scanned files.

From the Scan Paper Size drop-down, select the default paper size for scanned files.

From the Scan Resolution drop-down, select the default resolution for scanned files. NOTE: Higher resolution images have more dots per inch (dpi), so they show more detail. Lower resolution images have fewer dots per inch and show less detail, but the file size is smaller.

ENWW Set up the Scan to E-mail feature on a Mac ●

Step one: Access the HP Embedded Web Server (EWS)

Step two: Configure the Scan to E-mail feature

Step three: Add contacts to the E-mail Address Book

Step four: Configure the default E-mail Options

Step one: Access the HP Embedded Web Server (EWS) Use one of the following methods to open the Embedded Web Server (EWS) interface. Method one: Use a web browser to open the HP Embedded Web Server (EWS) 1.

From the Home screen on the printer control panel, touch the Network button to display the IP address or host name.

Open a web browser, and in the address line, type the IP address or host name exactly as it displays on the printer control panel. Press the Enter key on the computer keyboard. The EWS opens.

button or the Wireless

Open the Applications folder, select HP, and then select HP Utility. The main HP Utility screen displays.

In the main HP Utility screen, access the HP Embedded Web Server (EWS) in one of the following ways: ●

In the Printer Settings area, click Additional Settings, and then click Open Embedded Web Server.

In the Scan Settings area, click Scan to Email, and then click Begin Scan to E-mail Setup....

The HP Embedded Web Server (EWS) opens.

Step two: Configure the Scan to E-mail feature

In the Enabled Features area, set the Scan to Email option to On.

In the E-mail Address area, complete the following fields:

Set up the Scan to E-mail feature (touchscreen models only)

In the Your E-mail Address field, enter the sender’s email address for the new outgoing email profile.

In the Display Name field, enter the sender’s name. This is the name that will display on the printer control panel.

In the SMTP Server Settings area, complete the following fields: a.

In the SMTP Server field, enter the address of the SMTP server.

In the SMTP Port field, enter the SMTP port number. NOTE:

In most cases, the default port number does not need to be changed.

NOTE: If you are using a hosted SMTP service such as gmail, verify the SMTP address, port number, and SSL settings from the service provider’s website or other sources. Typically, for gmail, the SMTP address is smtp.gmail.com, port number 465, and the SSL should be enabled. Please refer to online sources to confirm these server settings are current and valid at the time of configuration. c. 9.