ONLINE BACKUP 2.1 - Online Backup F-SECURE - Free user manual and instructions

Product Type	Online backup software
Brand	F-SECURE
Model	ONLINE BACKUP 2.1
Main features	Automatic file backup, access via web interface, viewing, downloading, music and photo playback
Supported operating systems	Windows Vista, Windows XP, Windows 7
Supported browsers	Internet Explorer 6 and 7, Mozilla Firefox 2 and 3, Safari 3
Minimum system requirements	Java JVM version 1.5 or higher
Web interface access	http://backup.f-secure.com (Europe, Africa, Asia, Australia) or http://backup.f-secureusa.com (Americas)
Password recovery	By email via the "Forgot password" link
File deletion	Performed from the local program; configurable deletion delay (15, 30, or 45 days)
Supported file formats	Office files (download), music, photos, videos (playback)
Available languages	French, English, German, Spanish, etc.
Dimensions (software)	Not applicable
Weight (software)	Not applicable
Power supply	Not applicable
Maintenance and cleaning	Update via F-Secure website; no physical cleaning
Security	Secure HTTPS connection; encrypted backup
Spare parts and repairability	F-Secure technical support; no spare parts
General information	Web interface user guide included

Frequently Asked Questions - ONLINE BACKUP 2.1 F-SECURE

How to access the F-Secure Online Backup web interface?

You can access it via your browser by going to http://backup.f-secure.com (Europe, Africa, Asia, Australia) or http://backup.f-secureusa.com (Americas). Use the same username and password as during software installation.

What to do if I forgot my password?

Click on the Forgot password link on the login page. Enter the email address used during installation; an email with your password will be sent to you.

Which browsers are supported by the web interface?

The fully supported browsers are Internet Explorer 6 and 7, Mozilla Firefox 2 and 3, and Safari 3. Java (JVM v1.5 minimum) must be enabled.

Can I download my backed-up files?

Yes, in the My backups tab, select the desired files or folders and click Download. Files are compressed (in ZIP format) before download.

How to play music from the web interface?

In the My backups tab, select tracks or albums (from the Music folder or C:), then click Play. An integrated media player opens.

Can I delete files directly from the web interface?

No, deletion is only possible from the F-Secure Online Backup program installed on your computer. Files deleted locally are also deleted in the cloud after a configurable delay (15, 30, or 45 days).

How to view my backed-up photos?

In the My backups tab, switch to Thumbnail mode then click on an image to open it in a slideshow with the integrated player.

Can I change my username or password from the web interface?

Currently, it is not possible to change the username or password from the web interface. However, you can add an additional email address to receive weekly reports.

What to do if I cannot access the web interface?

Check that the URL is correct and you are using the correct username/password. Make sure Java (JVM v1.5+) is enabled in your browser. If the problem persists, contact F-Secure support.

What types of files can I view via the web interface?

You can view, download, or play backed-up files: photos, music, videos, and Office files (download only). Files are sorted by type in the My backups tab.

USER MANUAL ONLINE BACKUP 2.1 F-SECURE

Web User Interface Help

F-Secure Online Backup 2.1

F-Secure Online Backup web interface help 2

Introduction 2

What is F-Secure Online Backup web interface? 2

How to access F-Secure Online Backup web interface 2

Accessing F-Secure Online Backup web interface 2
What if I cannot access the F-Secure Online Backup web interface? 3
Recovering your password 3

Using the web interface 4

Viewing files 4
Downloading files. 5
Playing music in the web interface 5
Deleting backed-up files 6

F-Secure Online Backup web interface help

Introduction

This guide describes F-Secure Online Backup web interface and explains how you can use it.

What is F-Secure Online Backup web interface?

Through the F-Secure Online Backup web interface, you can safely view, play, and download the backed up files in any location with any computer.

Backing up the files is done by the F-Secure Online Backup program. You can view and download everything that is being backed up through the F-Secure Online Backup web interface. Using the F-Secure Online Backup web interface, you can also play music, photo and video files.

How to access F-Secure Online Backup web interface

You can access F-Secure Online Backup web interface in two ways.

Accessing F-Secure Online Backup web interface

You can access F-Secure Online Backup web interface through your browser or from the Windows Start menu.

To access the F-Secure Online Backup web interface:

1. Do one of the following:

。Enter the following web address to your browser:

• For customers who purchased the program from our business partners or from F-Secure eStore in Europe, Africa, Asia or Australia (http://www.f-secure.com/estore/), please go to http://backup.f-secure.com.
• For customers who purchased the program from our business partners or from F-Secure eStore in North, Central or South America

(http://www.f-secureusa.com/estore/), please go to http://backup.f-secureusa.com.

Note: If you are not sure of the appropriate web address, please contact F-Secure support.

On the computer that has the program installed, open the Windows Start menu:

In Windows Vista:

a. Open the Start Menu.
b. Select All Programs.
c. Click F-Secure Online Backup > F-Secure Online Backup > F-Secure Online Backup on the Web.

In Windows XP:

a. Click Start > Programs > F-Secure Online Backup > F-Secure Online Backup > F-Secure Online Backup on the Web.

In Windows 7:

a. Open the Start Menu.
b. Select All Programs.
c. Click F-Secure Online Backup > F-Secure Online Backup > F-Secure Online Backup on the Web.

Note: You can access the web interface with the same login name and password that you used in the F-Secure Online Backup program.

1. Do the following to log in to the web interface:

Enter the login name
Enter your password
Click Ok.

Note: Currently, you cannot change your login name or password. You can, however, add another e-mail address to which you want to receive the weekly reports.

What if I cannot access the F-Secure Online Backup web interface?

If you cannot access the F-Secure Online Backup web interface, check that you entered a correct URL and that you are using the right login name and password.

You must enter the same login name and password that you used when you registered to the F-Secure Online Backup program.

To be able to access the login page and the portal, you must have Java support (the minimum required version of Java Virtual Machine is v. 1.5) turned on in your web browser. To find out about your current Java-status and to get a free download, please visit www.java.com

Recovering your password

If you have forgotten your password, you can recover it through the Forgot your password link.

To recover your password:

1. Open the F-Secure Online Backup program and look for the e-mail address that was used during the installation. You can find the e-mail address at the lower left corner of the Backup tab.
2. When you have found the e-mail address, enter of one the following addresses to open the F-Secure Online Backup web interface:

For customers who purchased the program from our business partners or from F-Secure eStore in Europe, Africa, Asia or Australia ( http://www.f-secure.com/estore/), please go to http://backup.f-secure.com.
For customers who purchased the program from our business partners or from F-Secure eStore in North, Central or South America (http://www.f-secureusa.com/estore/), please go to http://backup.f-secureusa.com

If you are not sure of the appropriate web address, please contact F-Secure support.

1. Click Forgot your password?.
2. In the window that opens, enter your e-mail address.

You will receive an e-mail message that includes your password.

Note: The Forgot your password? option is available also when you install the program.

Using the web interface

Through the F-Secure Online Backup web interface, you can view, download and play the backed up files.

The fully supported browsers for accessing, viewing and playing the backed up files are Internet Explorer v. 6 and 7, Mozilla Firefox v. 2 and 3, and Safari v. 3.

Note: The minimum version requirement for Java (JVM) is v.1.5.

Viewing files

You can view the files and folders that you have backed up from your computer by file type on the My backups tab.

The toolbar on the My backups tab has options by which you can view, sort and select the files that you have backed up from your computer. If you have files in a non-default location on your computer, for example, if your music files are not saved in the My music folder (in Windows OS), you can browse those files in My other files.

In the View-selection, you can select to view the files either in List or Thumbnail mode.

To view files:

1. In the My backups tab, from the toolbar, select one of the viewing modes:

List mode
o Thumbnail mode

1. In the Thumbnail mode, click a picture to open it in a slide show view in a Media Player. You can browse the pictures by using the navigation buttons in the upper right corner of the slide show window.

Downloading files

In the F-Secure Online Backup web interface, you can download the files or folders that you have backed up.

Note: You can only download Office files through the web interface. You cannot view them in the Media player.

To download files:

1. In the My Backups tab, select the files or folders that you want to download.
2. In the My Backups toolbar, click Download. The program compresses the selected. The compression may take a few minutes, depending on the amount of the selected files.
3. In the window that opens, select to either open or save the compressed file.

Playing music in the web interface

If you have backed up music files, you can play them in F-Secure Online Backup web interface.

To play your backed-up music files:

1. From the Music folder or your C-drive, select the songs or albums that you want to play.
2. Click Play. The Multi-media player opens. If you selected several music files, you can change on the fly the song that you are playing.

Deleting backed-up files

You cannot delete files or folders directly from the web interface.

The web interface shows the files that you have backed up from your computer. You can delete files through the F-Secure Online Backup program on your computer.

After you have deleted a file or folder from your computer, it is deleted from the backup and the web interface immediately or within the set period (15, 30, or 45 days).