V - Smartphone PALM - Free user manual and instructions

V - Smartphone PALM - Free user manual and instructions

USER MANUAL V PALM

Disclaimer and Limitation of Liability

3.5" Software Diskettes Available

About This Book 1

Chapter 1: Introduction to Your Palm V™ Organizer

Chapter 2: Entering Data in Your Palm V™ Organizer

Chapter 3: Managing Your Applications

Chapter 4: Survey of Basic Applications

Chapter 5: Communicating Using Your Organizer

Chapter 6: Advanced HotSync® Operations

Chapter 7: Setting Preferences for Your Organizer

Appendix A: Maintaining Your Organizer

Appendix B: Frequently Asked Questions

Appendix C: Creating a Custom Expense Report

Warranty and Other Product Information

About This Book

Chapter 1 Introduction to Your Palm VTM Organizer

Getting to know your Palm V organizer

What is a Palm V organizer?

System requirements

Minimum requirements

Optional equipment

Information for upgraders

Palm V components

Locating front panel controls

Using the onscreen contrast control

To adjust the contrast:

Using the backlight

Side channels

IR port

Reset button

Serial connector

Recharging the battery

Viewing data while in the cradle

Palm Desktop organizer software

With Palm Desktop software, you can do the following:

Installing Palm Desktop software

To install Palm Desktop software:

Using your organizer with another PIM

Tapping and typing

Tap with the stylus to get things done

Elements of the organizer interface

Opening applications

To open an application:

Using menus

Displaying online tips

To display an online tip:

Three ways to enter data

Onscreen keyboard

Graffiti writing

To open Memo Pad:

Using Palm Desktop software

Importing data

Customizing your organizer

To open the Preferences screens:

To set the current time:

Chapter 2 Entering Data in Your Palm VTM Organizer

Using Graffiti writing to enter data

Writing Graffiti characters

To write Graffiti letters:

Graffiti tips

The Graffiti alphabet

Writing capital letters

Writing numbers

Graffiti numbers

Writing punctuation marks

Additional Graffiti punctuation

Writing symbols and extended characters

Writing accented characters

Accent strokes

Additional non-English characters

Graffiti ShortCuts

Using the onscreen keyboard

To use the onscreen keyboard:

Using your computer keyboard

Importing data

To import data:

Chapter 3 Managing Your Applications

Selecting applications

Switching between applications

Using the Applications Launcher

Categorizing applications

To categorize an application:

To display applications by category:

Changing the Applications Launcher display

Choosing preferences

Installing and removing applications

Installing add-on applications

3. Click Install.

Installing games

Removing applications

To remove an add-on application:

Removing Palm Desktop software

To remove Palm Desktop software:

Security

In Security, you can do the following:

Assigning a password

To assign a password:

Changing or deleting a password

To change or delete your password:

Locking your organizer

Recovering from a forgotten password

Chapter 4 Survey of Basic Applications

Overview of basic applications

Date Book

In Date Book, you can do the following:

To open Date Book:

Address Book

In Address Book, you can do the following:

To open Address Book:

To Do List

In To Do List, you can do the following:

To open To Do List:

In Memo Pad, you can do the following:

To open Memo Pad:

Calculator

In Calculator, you can do the following:

To open Calculator:

Expense

In Expense, you can do the following:

To open Expense:

Common tasks

Creating records

To create a record:

Editing records

Entering text

To select text in an application:

Keyboard

Graffiti Help

Deleting records

Other ways to delete records

Purging records

To purge records:

4. Tap OK.

Exchanging and updating data: HotSync operations

Performing a HotSync operation for the first time

Categorizing records

Default categories

To display a category of records:

To define a new category:

To rename a category:

Finding records

Looking up Address Book records

Using Find

To use Find:

Using Phone Lookup

To use Phone Lookup:

5. Tap Add.

Phone Lookup tips

Looking up names to add to expense records

To add names to an Expense record:

Sorting lists of records

Making records private

Hiding private records

To hide private records:

To display private records:

Attaching notes

Choosing fonts

To change the font style:

Application-specific tasks

Date Book

Scheduling an event

To schedule an event for the current day:

To schedule an event for another day:

To schedule an untimed event:

Rescheduling an event

To reschedule an event:

Setting an alarm for an event

To set an alarm for an event:

Scheduling repeating or continuous events

Changing the Date Book view

To display the current time:

To display the Week View:

Spotting event conflicts

Working in Month View

Date Book menus, preferences, and display options

Display Options

Preferences

About Date Book

Address Book

Creating an Address Book entry

To create a new Address Book entry:

Selecting types of phone numbers

Changing Address Entry details

Address Book menus

Record menus

Options menus

Preferences

Rename Custom Fields

About Address Book

To Do List

To create a To Do List item:

Setting priority

To set the priority of a To Do List item:

Checking off a To Do List item

Changing To Do List item details

Setting a due date

To Do Show Options

To change the Show Options settings:

2. Select any of the following settings:

Show Due Dates

Show Priorities

Show

3. Tap OK.

To Do List menus

Memo Pad

To create a new memo:

Reviewing memos

To review a memo:

Memo Pad menus

Record menus

Options menus

Calculator

Recent Calculations

To display recent calculations:

Calculator menus

Options menus

Expense

To create an Expense item:

Changing the date of an Expense item

To change the date of an Expense item:

Entering receipt details

To open the Receipt Details dialog box:

3. Select any of the following options:

4. Tap OK.

Customizing the Currency pick list

To customize the Currency pick list:

Defining a custom currency symbol

Show Options

To open the Show Options dialog box:

3. Tap OK.

Transferring your data to Microsoft Excel

Creating or printing an expense report

To create or print an expense report:

Using expense report templates

Expense menus

Preferences

Chapter 5 Communicating Using Your Organizer

Managing desktop E-Mail away from your desk

Setting up Mail on the desktop

To set up Mail:

To select HotSync options:

To change your Mail setup options:

Synchronizing Mail with your E-Mail application

Opening the Mail application on your organizer

To open Mail:

Viewing e-mail items

To open an e-mail item:

To close an e-mail item:

Displaying full header information

To display full header information:

Creating e-mail items

To create an e-mail item:

1. Tap New.

2. Enter the e-mail address of the recipient.

To reply to an e-mail item:

Looking up an address

To look up an e-mail address:

Adding details to e-mail items

Setting a priority

Adding a signature to your e-mail item

To create a signature:

Requesting confirmations

Storing e-mail to be sent later

Editing unsent e-mail

To retrieve an e-mail item:

Draft e-mail

To edit an e-mail item saved as a draft:

Filing e-mail

To file e-mail:

Deleting e-mail

To delete e-mail:

Removing e-mail from the Deleted folder

Purging deleted e-mail

Message List options

Folders

To select a folder:

Date column

To show the Date column:

Sorting the Message List

To sort the Message List:

HotSync options

To open the HotSync Options dialog box:

Filter

Unread

Creating special filters

Ignoring or receiving e-mail

Defining filter strings

To define a filter string:

High-priority e-mail

Truncating e-mail items

To truncate e-mail items:

Mail menus

Message menus

Options menus

Beaming information

To select a business card:

To beam an application:

To receive beamed information:

Tips on beaming information

Chapter 6 Advanced HotSync® Operations

Selecting HotSync setup options

To set the HotSync options:

Always available

Available only when Palm Desktop software is running

Manual

Serial Port

Speed

Customizing HotSync application settings

To customize HotSync application settings:

Conducting a HotSync operation via modem

Preparing your computer

Serial Port

Speed

Modem

Setup String

4. Click OK.

Preparing your organizer

Selecting the conduits for a modem HotSync operation

Performing a HotSync operation via a modem

Conducting a HotSync operation via a network

Connecting to your company's dial-in server

Using File Link

Creating a user profile

Chapter 7 Setting Preferences for Your Organizer

Viewing preferences

Buttons preferences

To change the Buttons preferences:

Pen preferences

HotSync buttons preferences

To change the HotSync buttons preferences:

Digitizer preferences

Formats preferences

Country default

To set the country default:

Time, date, week start, and numbers formats

General preferences

Auto-off delay

To set the Auto-off delay:

Cradle settings

To change the cradle setting:

System, alarm, and game sounds

To set the system and alarm sounds:

Beam Receive

Modem preferences

To define the modem preferences:

Network preferences and TCP/IP software

Selecting a service

To select a service:

Entering a user name

To enter a user name:

Entering a password

To enter a password:

3. Tap OK.

Adding telephone settings

To enter your server phone number:

Entering a prefix

To enter a prefix:

Disabling Call Waiting

To disable Call Waiting:

Using a calling card

To use a calling card:

Connecting to your service

To establish a connection:

To close a connection:

Creating additional service templates

To add a new service template:

To duplicate an existing service template:

Adding detailed information to a service template

To select a connection type:

Idle timeout

To set the Idle timeout:

Immediate

1 minute

2 minutes

3 minutes

Power Off

2. Tap OK.

Defining primary and secondary DNS

To enter a primary and secondary DNS:

5. Tap OK.

IP address

To identify dynamic IP addressing:

To enter a permanent IP address:

Wait For

Send

Send CR

Deleting a service template

To delete a service template:

TCP/IP troubleshooting

Displaying expanded Service Connection Progress messages

Viewing the Network Log

To view the Network Log:

Adding a DNS number

Owner preferences

To enter the Owner preferences:

To unlock the Owner Preferences screen:

ShortCuts preferences

Creating a ShortCut

To create a ShortCut:

Editing a ShortCut

To edit a ShortCut:

Deleting a ShortCut

To delete a ShortCut:

Appendix A

Maintaining Your Organizer

Caring for your organizer

Battery considerations

Resetting your organizer

Performing a soft reset

To perform a soft reset:

Performing a hard reset

To perform a hard reset:

Appendix B

Frequently Asked Questions

Software installation problems

Problem

Solution

Operating problems

Tapping and writing problems

Problem

Solution

Application problems

Problem

Solution

HotSync problems

Problem

Solution

Beaming problems

Problem

Solution

Recharging problems

Problem

Solution

Password problems

Problem

Solution

Technical support

Appendix C

Creating a Custom Expense Report

About mapping tables

Customizing existing sample templates

To customize a sample Expense Report template:

Determining the layout of the Expense Report

Labels

Sections

Analyzing your custom Expense Report

Programming the mapping table

To program a new custom mapping table:

Using applications other than Microsoft Excel

Expense file details

Trips

Currency

Trip

Expenses

Appendix D

Use of ^char

Carriage return and line feed

Literal characters

Examples:

Warranty and Other Product Information

Limited warranty

3Com end user software license agreement

FCC Statement

C

Canadian RFI Statement

B

C

D

E

F

G

H

N

0

P

T

USER MANUAL V PALM

Disclaimer and Limitation of Liability

3.5" Software Diskettes Available

Contents

About This Book 1

Chapter 1: Introduction to Your Palm V™ Organizer

Chapter 2: Entering Data in Your Palm V™ Organizer

Chapter 3: Managing Your Applications

Chapter 4: Survey of Basic Applications

Chapter 5: Communicating Using Your Organizer

Chapter 6: Advanced HotSync® Operations

Chapter 7: Setting Preferences for Your Organizer

Appendix A: Maintaining Your Organizer

Appendix B: Frequently Asked Questions

Appendix C: Creating a Custom Expense Report

Appendix D: Non-ASCII Characters for Login Scripts

Warranty and Other Product Information

About This Book

Chapter 1

Introduction to Your Palm VTM Organizer

Getting to know your Palm V organizer

What is a Palm V organizer?

System requirements

Minimum requirements

Optional equipment

Information for upgraders

Palm V components

Locating front panel controls

Using the onscreen contrast control

To adjust the contrast:

Using the backlight

Side channels

IR port

Reset button

Serial connector

Recharging the battery

Viewing data while in the cradle

Palm Desktop organizer software

With Palm Desktop software, you can do the following:

Installing Palm Desktop software

To install Palm Desktop software:

Using your organizer with another PIM

Tapping and typing

Tap with the stylus to get things done

Elements of the organizer interface

Opening applications

To open an application:

Using menus

To open the menu bar:

Choosing a menu

Graffiti menu commands

Displaying online tips

To display an online tip:

Three ways to enter data

Onscreen keyboard

Graffiti writing

To open Memo Pad:

Using Palm Desktop software

Importing data

Customizing your organizer

To open the Preferences screens:

To set the current time:

Chapter 2

Entering Data in Your Palm VTM Organizer

Using Graffiti writing to enter data

Writing Graffiti characters

To write Graffiti letters:

Graffiti tips

The Graffiti alphabet

Writing capital letters

Writing numbers

Graffiti numbers

Writing punctuation marks

Additional Graffiti punctuation

Writing symbols and extended characters

Writing accented characters

Accent strokes

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Download the instructions for your Smartphone in PDF format for free! Find your manual V - PALM and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. V by PALM.

Copyright © 1998 3Com Corporation or its subsidiaries. All rights reserved. 3Com, the 3Com logo, Palm Computing, Graffiti, and HotSync are registered trademarks, and PalmPilot, Palm III, Palm V, Palm OS, Palm, the Palm Computing platform logo, the PalmPilot logo, Palm V logo, and the HotSync logo are trademarks of Palm Computing Inc., 3Com Corporation or its subsidiaries. Other product and brand names may be trademarks or registered trademarks of their respective owners.

3Com Corporation and its subsidiaries assume no responsibility for any damage or loss resulting from the use of this handbook.

3Com Corporation and its subsidiaries assume no responsibility for any loss or claims by third parties which may arise through the use of this software. 3Com Corporation and its subsidiaries assume no responsibility for any damage or loss caused by deletion of data as a result of malfunction, dead battery or repairs. Be sure to make backup copies of all important data on other media to protect against data loss.

Important: Please read the 3Com End User Software License Agreement contained in this handbook before using the accompanying software program(s). Using any part of the software indicates that you accept the terms of the 3Com End User Software License Agreement.

Palm™ Desktop software is supplied on a CD-ROM disc. If you do not have access to a CD-ROM drive for your computer, you may download the Palm Desktop software software from http://www.palm.com. Alternatively, you can order 3.5" diskettes by completing and mailing the diskette order card supplied in the Palm V™ organizer product package, or call to order the diskettes. See the Worldwide Customer Support card for the appropriate phone number.

P/N: 405-0345-01A

A/N: 423-0223-01

Getting to know your Palm V organizer. 3

What is a Palm V organizer? 3

System requirements 4

Information for upgraders 4

Palm V components. 5

Recharging the battery 10

Palm Desktop organizer software 11

Using your organizer with another PIM 13

Tapping and typing 14

Tap with the stylus to get things done 14

Elements of the organizer interface 15

Opening applications 16

Using menus 17

Three ways to enter data. 19

Customizing your organizer. 23

Using Graffiti writing to enter data 25

Writing Graffiti characters 25

Graffiti tips 27

The Graffiti alphabet 28

Writing capital letters 29

Writing numbers 29

Graffiti numbers 30

Writing punctuation marks 30

Additional Graffiti punctuation 31

Writing symbols and extended characters 31

Writing accented characters 32

Accent strokes 32

Additional non-English characters 32

Navigation strokes 33

Graffiti ShortCuts 33

Using the onscreen keyboard 35

Using your computer keyboard 35

Importing data 36

Selecting applications 39

Switching between applications 39

Using the Applications Launcher 39

Categorizing applications 39

Changing the Applications Launcher display. 40

Choosing preferences 41

Installing and removing applications 42

Installing add-on applications 42

Installing games 44

Removing applications 45

Removing Palm Desktop software 45

Security 46

Assigning a password 46

Changing or deleting a password 47

Locking your organizer 47

Recovering from a forgotten password 48

Overview of basic applications. 50

Date Book 50

Address Book 51

To Do List 52

Memo Pad. 53

Expense 54

Common tasks. 55

Creating records. 55

Editing records. 55

Deleting records. 57

Purging records. 58

Exchanging and updating data: HotSync operations 58

Categorizing records 61

Finding records 65

Sorting lists of records 69

Making records private 70

Attaching notes 72

Choosing fonts 73

Application-specific tasks. 74

Date Book. 74

Address Book 87

To Do List. 92

Memo Pad. 97

100

Expense 102

Managing desktop E-Mail away from your desk. 113

Setting up Mail on the desktop 114

Synchronizing Mail with your E-Mail application 116

Opening the Mail application on your organizer. 116

Viewing e-mail items. 116

Creating e-mail items. 117

Looking up an address 120

Adding details to e-mail items 121

Storing e-mail to be sent later. 124

Editing unsent e-mail 124

Draft e-mail 125

Filing e-mail 126

Deleting e-mail 127

Removing e-mail from the Deleted folder. 127

Purging deleted e-mail 128

Message List options 128

HotSync options 130

Creating special filters 131

Truncating e-mail items 135

Mail menus. 136

Beaming information 137

Selecting HotSync setup options. 139

Customizing HotSync application settings 142

Conducting a HotSync operation via modem. 144

Preparing your computer 144

Preparing your organizer. 145

Selecting the conduits for a modem HotSync operation 146

Performing a HotSync operation via a modem 147

Conducting a HotSync operation via a network 148

Connecting to your company's dial-in server. 148

Using File Link. 150

Creating a user profile 150

Viewing preferences 153

Buttons preferences. 154

Pen preferences. 154

HotSync buttons preferences. 156

Digitizer preferences. 156

Formats preferences 156

Country default. 156

Time, date, week start, and numbers formats. 157

General preferences 158

Auto-off delay 158

Cradle settings. 158

System, alarm, and game sounds 159

Beam Receive. 159

Modem preferences 160

Network preferences and TCP/IP software 161

Selecting a service 161

Entering a user name 162

Entering a password 163

Adding telephone settings 164

Connecting to your service. 167

Creating additional service templates 167

Adding detailed information to a service template. 168

Creating a login script. 171

Deleting a service template 172

Network preferences menu commands 173

TCP/IP troubleshooting 173

Owner preferences. 175

ShortCuts preferences 176

Creating a ShortCut. 176

Editing a ShortCut. 177

Deleting a ShortCut. 177

Caring for your organizer. 179

Battery considerations. 180

Resetting your organizer 181

Performing a soft reset. 181

Performing a hard reset 182

Software installation problems 183

Operating problems. 184

Tapping and writing problems. 185

Application problems. 186

HotSync problems 187

Beaming problems 191

Recharging problems 191

Password problems 192

Technical support 193

About mapping tables 195

Customizing existing sample templates 196

Determining the layout of the Expense Report. 197

Labels 197

Sections 198

Analyzing your custom Expense Report 199

Programming the mapping table 200

Using applications other than Microsoft Excel 204

Expense file details. 205

Use of ^char 207

Carriage return and line feed 207

Literal characters 208

Limited warranty. 209

3Com end user software license agreement 212

FCC Statement 215

Canadian RFI Statement. 215

Index 217

Welcome to the Palm V™ connected organizer. This handbook describes all you need to know about how to use your Palm V organizer and the applications that come with it. It walks you through viewing and entering data, using your Palm V organizer with your computer, and personalizing the organizer with your own preferences.

This book is designed to help you get up and running quickly on your organizer. The beginning chapter explains the following:

All the parts of your organizer
The Palm V interface
- Entering data
Setting up security and other preferences

After you become familiar with the basic functionality, you can use the rest of this handbook as a reference for less common tasks and for maintaining your Palm V organizer, and also as a source of information if you have problems operating it.

This chapter explains the physical buttons and controls on your Palm V™ connected organizer, how to use your Palm V organizer for the first time, and how to use HotSync® technology to synchronize your Palm V organizer and Palm™ Desktop organizer software.

With your Palm V organizer you will no longer have trouble getting to meetings and appointments on time, or remembering the names and personal details of the people you connect with. It will be easy for you to remember all the items on your to do list. The Palm V organizer can help you improve your track record in all these areas, both at work and at home.

You can enter all your schedule details in Date Book so you can view them by the day, week, or month; you can even set an alarm to remind you of important meetings. Keep all your contact names, addresses, phone numbers, and other details in Address Book, so you can find them as soon as you need them. Add your tasks to To Do List, prioritize them so you don't overlook them, and assign them a due date.

To make sure you don't lose any of this important information, you can synchronize your data with Palm Desktop software on your computer so you always have a backup copy. You can set different levels of security for your Palm V organizer so unauthorized eyes cannot view your data.

When you are out of the office, track your expenses for your expense reports; then transfer the data to your computer to print it out. You can write, edit, and view your e-mail, and then synchronize your e-mail with your desktop E-Mail application when you return to your office.

To install and operate Palm Desktop software, your computer system must meet the following requirements:

Windows 98, Windows 95, or Windows NT 4.0
IBM-compatible 486 computer or higher
8 MB RAM (memory) minimum, 16 MB recommended
20 MB available hard disk space
VGA monitor or better (the Palm V Quick Tour requires a 256 color video display)
- CD-ROM drive (you can also download the Palm Desktop software from http://www.palm.com, or order 3.5" diskettes from 3Com)
Mouse
One available serial port

Palm VTM Modem
Windows-compatible printer

If you already own a PalmPilot™ organizer or Palm III™ organizer, 3Com recommends that you install the version of Palm Desktop software that comes with your new Palm V organizer. All your data will be preserved.

You can perform HotSync operations in exactly the same way, so you can quickly synchronize your data with your new organizer. Just remember to synchronize your old organizer with Palm Desktop software before you synchronize with your new organizer, so you have all your latest information.

PALM V - Locating front panel controls - 1

Palm V organizer screen

Displays the applications and information stored in your Palm V organizer. It is touch-sensitive and responds to the stylus or your finger.

Graffiti® writing area

The area where you write letters and numbers using the Graffiti® alphabet. See Chapter 2 to learn how to write Graffiti characters.

Application buttons

Activate the individual Palm V organizer applications that correspond to the icons on the buttons: Date Book, Address Book, To Do List, and Memo Pad. See "Buttons preferences" in Chapter 7 for details on reassigning these buttons to activate any application on your Palm V organizer.

Tip: If your Palm V organizer is turned off, pressing any application button activates the Palm V organizer and opens the corresponding application.

Scroll button	Displays text and other information that extends beyond the area of the Palm V organizer screen. Pressing the lower half of the scroll button scrolls down to view information below the viewing area, and pressing the upper half of the button scrolls up to view the information above the viewing area.
Contrast control button	Turns on the onscreen contrast control so you can adjust the screen for the clearest screen display as required by the lighting conditions or temperature of the environment where you use your organizer. See “Using the onscreen contrast control” later in this chapter for more information.
Power button	Turns your Palm V organizer on or off and controls the backlight feature. If your Palm V organizer is turned off, pressing the power button turns the unit on and returns you to the last screen you viewed. If your Palm V organizer is turned on, pressing the power button turns the unit off. Holding the power button down for about two seconds turns the backlight on or off.

Even with the backlight on, you may need to make further adjustments by changing the amount of contrast on the screen.

Press the Contrast control button.
To change the contrast in small increments, tap to the left or right of the slider.

To change the contrast in larger increments, drag the slider to the left or right.

Tip: You can also press the scroll button to move the slider incrementally.

Tap Done.

If you have difficulty seeing the information on your Palm V organizer, you can use the backlight to illuminate your screen.

To activate the backlight:

Press the power button and hold it down for about two seconds. Release the button when the backlight turns on.

To turn off the backlight:

Press and hold the power button for about two seconds. The backlight also turns off automatically (after a period of inactivity) with the Auto-off feature.

In addition, you can assign the full-screen pen stroke to activate the backlight. See "General preferences" in Chapter 7 for more information.

PALM V - Using the backlight - 1

Hold the stylus or front cover, which slide in and out of either side channel and click into place. To use the stylus, remove it from the side channel and hold it as you would a pen or pencil.

Uses infrared technology to transmit data to and receive data from other Palm Computing connected organizers. See "Beaming information" in Chapter 5 for more information.

Under normal use, you should not have to use the reset button. See Appendix A for information about when and how to use the reset button.

Connects your organizer to the cradle, which in turn connects to the back of your computer and through the AC adapter to the wall current. This allows you to recharge your Palm V organizer as well as update the information between your organizer and computer using HotSync technology.

Note: The cradle must be plugged into the serial (COM) port at the back of your computer.

PALM V - Serial connector - 1

Your Palm V organizer requires a dedicated port. It cannot share a port with an internal modem or other device. If you are unsure about the exact location of the serial port on your computer, refer to the user's manual supplied with the computer.

An additional connection is made from the back of the cradle's serial (COM) port connector to the AC adapter which plugs into any AC current outlet.

PALM V - Serial connector - 2

PALM V - Serial connector - 3

The Palm V organizer contains a Lithium-ion battery that is recharged each time you place the organizer in the cradle. You never need to replace the battery. Just place your Palm V organizer in the cradle for three hours for an initial charge before you use your organizer. Then place it in the cradle for a few minutes each day to recharge the battery to full capacity.

If the battery gets low, your Palm V organizer displays a warning message. If this occurs, perform a HotSync operation and then recharge the battery as soon as possible. If your Palm V organizer shuts down, you still have about a week to recharge the battery before you lose the data on your organizer.

You can set a preference so that you can continue to view data while your organizer is in the cradle and while the battery is being recharged. See "General preferences" in Chapter 7 for more information.

Palm Desktop software extends many of the functions of your Palm V organizer to your computer and serves to back up all your data. Viewing and editing your data using Palm Desktop software is optional. However, when you use it with your Palm V organizer and the built-in HotSync technology, you can fully synchronize the information on your Palm V organizer with the information on your computer.

It is a good idea to back up your data in case something happens to the data on your Palm V organizer. Changes you make on your Palm V organizer or Palm Desktop software appear in both places after you synchronize.

Work with your Palm V organizer applications on your computer. Palm Desktop software duplicates the Date Book, Address Book, To Do List, and Memo Pad applications on your organizer, so you can view, enter, and modify any data stored on your organizer.
Back up the data stored on your organizer with HotSync technology and synchronize the data on your Palm Desktop software. Synchronization is a one-step procedure that ensures your data is always safe and up-to-date. See "Exchanging and updating data: HotSync operations" in Chapter 4 for more information.
Import and export data, so you can easily transfer data from other desktop applications into any of your main applications. See "Importing data" in Chapter 2 for more information.
Print your Date Book, Address Book, To Do List, and Memo Pad information on any printer.

The following instructions guide you through installing Palm Desktop software. After installation, refer to the online Help in Palm Desktop software for information about how to use the software.

To ensure a safe and uninterrupted installation of Palm Desktop software, please do the following before installing:

Turn off your computer and connect the cradle to it.
If you are installing from diskettes (rather than the CD-ROM included in the box), make sure the original Palm Desktop software diskettes are write-protected, and then make backup copies of them. When you finish, use the copies to install the software, and store the original diskettes in a safe place. Refer to your computer's manual or operating system documentation if you need information about locking or copying diskettes.
- Do not simply copy the Palm Desktop software files to your computer's hard disk. You must use the installer to place the files in their proper locations and to decompress the files.

Exit any open programs, including those that run automatically at startup such as Microsoft Office, and disable any virus-scanning software.
Insert the Palm Desktop software CD-ROM into the computer's CD-ROM drive (or insert the diskette labeled Setup into the diskette drive).
Click the Install button to begin the installation procedure.
Follow the onscreen instructions to complete the installation. During installation you will be asked to insert your organizer into the cradle.

PALM V - To install Palm Desktop software: - 1

If you prefer to use a personal information manager (PIM) other than Palm Desktop software or Microsoft Outlook, all you need is the connection software, called a conduit, that lets you synchronize the data between your organizer and your PIM. For information on conduit software, go to this web site: http://www.palm.com.

The installation program can detect that you have Microsoft Outlook on your computer. If it finds Outlook, the program lets you choose between installing Palm Desktop software or installing the conduit for Outlook so that you can use that application as your PIM.

Like using a mouse to click elements on a computer screen, using the stylus to tap elements on your organizer screen is the basic action that gets things done on your organizer.

The first time you start your Palm V organizer, setup instructions appear on the screen. These instructions include a calibration screen, or digitizer. Calibration aligns the internal circuitry of your organizer with its touch-sensitive screen so that when you tap an element on the screen, the organizer can detect exactly which task you want to perform.

Important: Always use the point of the stylus for tapping or making strokes on the organizer screen. Never use an actual pen, pencil, or other sharp object to write on the organizer screen.

With your organizer turned on, you can tap the organizer screen to do many operations, such as the following:

Open applications
Choose menu commands
- Initiate a global Find operation
Select options in dialog boxes
Open the onscreen keyboards

Just as you can drag the mouse to select text or move objects on your computer, you can also drag the stylus to select text. You can also use the stylus to drag the slider of any scroll bar.

PALM V - Elements of the organizer interface - 1

PALM V - Elements of the organizer interface - 2

Menu bar A set of commands that are specific to the application. Not all applications have a menu bar.

Command Tap a button to perform a command. Command buttons buttons appear in dialog boxes and at the bottom of application screens.

Icons Tap the icons to open applications, menus, Calculator, and to find text anywhere in your data.

abc With the cursor in an input field, tap the dot to activate the alphabetic keyboard.

123 With the cursor in an input field, tap the dot to activate the numeric keyboard.

Check box When a check mark appears in a check box, the corresponding option is active. If a check box is empty, tapping it inserts a check mark. If a check box is checked, tapping it removes the check mark.

Pick list Tap the arrow to display a list of choices, and then tap an item in the list to select it.

Scroll bar Drag the slider, or tap the top or bottom arrow, to scroll the display one line at a time. To scroll to the previous page, tap the scroll bar just above the slider. To scroll to the next page, tap the scroll bar just below the slider.

You can also scroll to the previous and next pages by pressing the upper and lower portions of the scroll button on the front panel of the organizer.

Next/ Tap the up and down arrows to display the previous previous and next page of information; tap the left and right arrows arrows to display the previous and next record.

You can use the Applications Launcher to open any application installed on your organizer. You can also open the four main applications — Date Book, Address Book, To Do List, and Memo Pad — with the application buttons on the front panel of your organizer.

PALM V - Opening applications - 1

Tip: When you press an application button on the front panel, you have instant access to the selected application. You don't even need to turn on your organizer first.

In addition to providing a way for you to open applications, the Applications Launcher displays the current time, battery level, and application category.

Tap the Applications icon

PALM V - To open an application: - 1

PALM V - To open an application: - 2

Tap the icon of the application that you want to open. If you have many applications installed on your Palm V organizer, tap the scroll bar to see all of your applications.

Tip: To find an application quickly, you can write the Graffiti character for the first letter of its name. The Applications Launcher scrolls to the first application with a name that begins with that letter. You can also assign application icons to different categories. See "Categorizing applications" in Chapter 3.

Menu on your organizer are easy to use. Once you have mastered them in one application, you can use them the same way in all other applications.

The menus of each application are illustrated in the section on that application in Chapter 4. The Edit menu is described in "Editing records" in Chapter 4.

Open an application (such as Memo Pad).
Tap the Menu icon

PALM V - To open the menu bar: - 1

In this example, three menus are available: Record, Edit, and Options. The Record menu is selected and contains the commands New Memo, Delete Memo, and Beam Memo.

After you open the menu bar for an application, tap the menu that contains the command you want to use.

The menus and menu commands that are available depend on the application that is currently open. Also, the menus and menu commands vary depending on which part of the application you're currently using. For example, in Memo Pad, the menus are different for the Memo List screen and the Memo screen.

Most menu commands have an equivalent Graffiti Command stroke, which is similar to the keyboard shortcuts used to execute commands on computers. The command letters appear to the right of the command names.

PALM V - Graffiti menu commands - 1

To use the Graffiti menu commands, the menu bar must be closed.

Draw the Command stroke anywhere in the Graffiti area, and immediately write the corresponding command letter in the Graffiti letter area. When you draw the Command stroke, the word "Command" appears just above the Graffiti writing area to indicate that you are in Command mode.

Command

For example, to choose Select All in the Edit menu, draw the Command stroke, followed by the letter "s."

Note: Command mode is active for approximately two seconds, so you must write the command letter immediately to choose the menu command.

Many of the dialog boxes that appear on your organizer contain an online Tips icon in the upper-right corner. Online tips anticipate questions you have in a dialog box, provide shortcuts for using the dialog box, or give you other useful information.

Tap the Tips icon ①.
After you review the tip, tap Done.

PALM V - To display an online tip: - 1

There are three ways to enter data into your Palm V organizer:

Using the onscreen keyboard
Using Graffiti writing
- Entering or importing data in Palm Desktop software and then synchronizing with your organizer

When you create or edit a record in an application such as Address Book, you can open the onscreen alphabetic and numeric keyboards to enter data.

PALM V - Onscreen keyboard - 1

After a keyboard is open, you can tap to open any of the other keyboards, including the international keyboard. See "Using the onscreen keyboard" in Chapter 2 for more information.

Note: You cannot enter Graffiti characters while using the onscreen keyboard.

PALM V - Onscreen keyboard - 2

PALM V - Onscreen keyboard - 3

Your Palm V organizer includes Graffiti writing software as the primary system for entering text and numbers. With Graffiti writing, you write simple strokes with the stylus and they are instantly recognized as letters or numbers.

PALM V - Graffiti writing - 1

Your Palm V organizer also includes Giraffe, a game you can use to practice Graffiti writing. See "Installing and removing applications" in Chapter 3 for installation instructions. The Memo Pad application is ideal for practicing Graffiti writing. This section explains how to open Memo Pad and use it to practice Graffiti writing.

Press the Memo Pad application button
Tap New.

Note: A blinking cursor appears on the first line of the new memo to indicate where new text will appear.

PALM V - To open Memo Pad: - 1

See "Using Graffiti writing to enter data" in Chapter 2 for more information.

If you have new records you want to add to your Palm V organizer and prefer to use the computer keyboard rather than the onscreen keyboard, enter the data in the Palm Desktop software or the PIM you have installed to use with your organizer.

If you already have data in a database on your computer, you can import it into the Palm Desktop software.

After the information is in Palm Desktop software, perform a HotSync operation to synchronize your organizer with your computer. See "Exchanging and updating data: HotSync operations" in Chapter 4 for more information.

PALM V - Using Palm Desktop software - 1

If you have data stored in computer applications such as spreadsheets and databases, or if you want to import data from another organizer, you can transfer the records to your Palm V organizer without having to key them in manually. See "Importing data" in Chapter 2 for more information.

You can customize your organizer to suit your way of working. You can enter your personal information such as your name and address; change the time and date, and view them in different formats when you travel; turn off sounds; and configure your organizer to work with a modem or network. See Chapter 7 for more information on customizing your organizer.

Tap the Applications icon
Tap the Preferences icon
Tap the category pick list in the upper-right corner of the screen.
Tap the Preferences category you want to view.

The following procedures for setting the time and date give you an example of how to customize your organizer.

You make changes to the time and date in General preferences.

Tap the Set Time box.

PALM V - To set the current time: - 1

Tap the up or down arrows to change the hour.
Tap each number of the minute, and then tap the arrows to change them.
Tap AM or PM.

Note: Your organizer can also display time based on a 24-hour clock. See “Formats preferences” in Chapter 7 for more information.

Tap OK.

To set the current date:

Tap the Set Date box.
Tap the arrows to select the current year.

PALM V - To set the current time: - 2

Tap a month.
Tap the current date.

This chapter explains how to enter data into your Palm V™ organizer, either by writing with the stylus in the Graffiti® writing area, using the onscreen keyboard, using the computer keyboard, or importing data from another application.

Chapter 1 introduced Graffiti writing and briefly described how to use it to enter text in your applications. In this section, you learn the procedures for creating letters and some Graffiti tips and tricks.

Most people find they can enter text quickly and accurately with only minutes of practice. Graffiti writing includes any character you can type on a standard keyboard. The Graffiti strokes closely resemble the uppercase letters of the regular alphabet, which makes Graffiti writing easy to learn.

There are four basic concepts for success with Graffiti writing:

If you draw the character shape exactly as shown in the tables later in this chapter (like the shapes shown in the following diagram), you achieve 100% accuracy.

PALM V - Writing Graffiti characters - 1

The heavy dot on each shape shows where to begin the stroke. Certain characters have similar shapes, but different beginning and end points. Always begin the stroke at the heavy dot (you should not create the heavy dot; it is only there to show you where to begin the stroke).
Most characters require only a single stroke. When you lift the stylus from the Graffiti writing area, your organizer recognizes and displays the text character immediately. To accomplish single strokes, some Graffiti strokes are portions of the regular alphabet equivalents.
The Graffiti writing area is divided into two parts: one for writing the letters of the alphabet and one for writing numbers. The small marks at the top and bottom of the Graffiti writing area indicate the two areas.

PALM V - Writing Graffiti characters - 2

Tap the screen where you want your text to go.
Use the tables on the following pages to find the stroke shape for the letter you want to create. For example, the stroke shown below creates the letter "n."

Note: There are two different stroke shapes available for some letters. For these letters, choose the one that's easiest for you.

PALM V - To write Graffiti letters: - 1

As you'll see later, you use the same shape to create both the uppercase and lowercase version of a letter.

Position the stylus in the left-hand side of the Graffiti writing area.
Start your stroke at the heavy dot and draw the stroke shape as it appears in the tables.
Lift the stylus from the screen at the end of the stroke shape.

That's all there is to it! When you lift the stylus from the screen, your organizer recognizes your stroke immediately and prints the letter at the insertion point on the screen.

As soon as you lift the stylus from the screen, you can begin the stroke for the next character you want to write.

Important: You must begin the character strokes in the Graffiti writing area. If you do not make Graffiti strokes in the Graffiti writing area, your organizer does not recognize them as text characters.

When using Graffiti writing, keep these tips in mind:

Accuracy improves when you write large characters. You should draw strokes that nearly fill the Graffiti writing area.
To delete characters, simply set the insertion point to the right of the character you want to delete and make the backspace stroke (a line from right to left) in the Graffiti writing area.
Write at natural speed. Writing too slowly can generate recognition errors.
- Do not write on a slant. Vertical strokes should be parallel to the sides of the Graffiti writing area.
Press firmly.

Letter	Strokes
A	Λ
B	BB
C	C
D	DP
E	Ε
F	Γ Γ
G	G G
H	h
I	I
J	J
K	α
L	L
M	m m
Space	-
Carriage Return	/
Back Space	-
Period	tap twice

You make capital letters with the same stroke shapes as the basic alphabet characters. To make capital letters, you must first "shift" to caps — just as you press the Shift key on a keyboard — and then write the character strokes.

Note: Graffiti writing includes a feature that automatically capitalizes the first letter when you create a new record (by tapping New or a blank line).

To draw the first letter of a word as a capital letter:

Use the Caps Shift stroke:

PALM V - Writing capital letters - 1

PALM V - Writing capital letters - 2

Tip: When Caps Shift is active, an "up arrow" symbol appears in the lower-right corner of the organizer screen. If you accidentally activate Caps Shift, backspace will cancel it.

To enter only capital letters (Caps Lock):

Use the Caps Lock stroke:

PALM V - Writing capital letters - 3

PALM V - Writing capital letters - 4

Tip: When Caps Lock is active, an underlined "up arrow" symbol appears in the lower-right corner of the organizer screen. To return to lowercase, make the Caps Shift stroke.

Writing numbers with Graffiti writing is similar to writing letters of the alphabet, except that you make the character strokes on the right-hand side (numbers side) of the Graffiti writing area.

Number	Strokes
0	◯◯
1	1
2	2
3	3
4	4

Number	Strokes
5	5 5
6	6
7	7
8	8 8
9	9

Graffiti writing can create any punctuation symbol that you can enter from a standard keyboard. All punctuation marks begin with a single tap on the Graffiti writing area. When you make this tap, you activate Punctuation Shift and a dot appears to show it is active. The next stroke you make with the stylus creates a punctuation mark.

PALM V - Writing punctuation marks - 1

Symbol	Stroke
Period	●
Comma	●
Apostrophe	●
Question?	?
Exclamation!	\|

Symbol	Stroke
Dash —	—
Left Paren (	(C)
Right Paren )	)
Slash /	/
Dollar

PALM V - Additional Graffiti punctuation - 1

Note: When Punctuation Shift is active, you can make a symbol stroke anywhere in the Graffiti writing area (the letters or numbers side).

All symbols and extended characters begin with the stroke in the Graffiti writing area of your organizer:

PALM V - Writing symbols and extended characters - 1

PALM V - Writing symbols and extended characters - 2

When the Symbol Shift is active, a slanted shift symbol appears in the lower-right corner of the screen. The next stroke that you make creates the symbol or extended character.

PALM V - Writing symbols and extended characters - 3

To create accented characters, draw the stroke normally used to create the letter, followed by an accent stroke. Graffiti writing then adds the accent to the letter.

For example, the following diagram shows the strokes required to draw an accented "e."

$$ \mathcal {E} ^ {\prime} = \acute {\mathrm {e}} $$

PALM V - Accent strokes - 1

Using these accent strokes, you can write the following accented letters:

aáaaaaaéé‘”·o—oöouuù- y

You can write the following characters in the lowercase alphabet mode without any special punctuation or shifting:

PALM V - Additional non-English characters - 1

Note: You must write these non-English characters in the left side of the Graffiti writing area.

In addition to character symbols, Graffiti writing includes special strokes that you can use to navigate within text or fields in your applications.

Command	Stroke
Move cursor right
Move cursor left
Previous field (Address Book only)
Next Field (Address Book only)
Open Address Record (Address Book only)

Graffiti ShortCuts make entering commonly used words or phrases quick and easy. ShortCuts are similar to the Glossary or Autotext features of some word processors.

Graffiti writing comes with several predefined ShortCuts, and you can also create your own. Each ShortCut can represent up to 45 characters. For example, you might create a ShortCut for your name, or for the header of a memo. See "ShortCuts preferences" in Chapter 7 to learn about creating your own ShortCuts.

To use a ShortCut, draw the ShortCut stroke followed by the ShortCut characters. When you draw the ShortCut stroke, the ShortCut symbol appears at the insertion point to show that you are in ShortCut mode.

ShortCut

Your organizer includes the following predefined Graffiti ShortCuts:

Entry	ShortCut
Date stamp	ds
Time stamp	ts
Date / time stamp	dts
Meeting	me
Breakfast	br
Lunch	lu
Dinner	di

You can open the onscreen keyboard anytime you need to enter text or numbers on your organizer. Note that you cannot enter Graffiti characters while using the onscreen keyboard.

Open any application (such as Memo Pad).
Tap any record, or tap New.
Tap "abc" to open the alphabetic keyboard, or tap "123" to open the numeric keyboard.

PALM V - To use the onscreen keyboard: - 1

Tap the characters to enter text and numbers.

Note: The onscreen keyboard also includes a dialog box for international characters. You can switch among the three dialogs at any time to enter the exact text you need.

After you finish, tap Done to close the onscreen keyboard and place the text in the record.

If you have a lot of data to enter, or prefer to use the computer keyboard, you can use Palm™ Desktop software or any supported PIM to enter information and then perform a HotSync® operation to synchronize it with your organizer. All the main applications on your organizer are also available in Palm Desktop software and in most PIMs, so you don't need to learn different applications.

Refer to Palm Desktop online Help for more information on entering data on your computer.

If you have data stored in computer applications such as spreadsheets and databases, or if you want to import data from another organizer, you can transfer the data to your Palm V organizer without having to key it in manually. Save the data in one of the file formats listed below, import it into Palm Desktop software, and then perform a HotSync operation to transfer the data to your organizer.

Palm Desktop software can import data in the following file formats:

Comma delimited (.csv, .txt)
Tab delimited (.tab, .tsv, .txt)
CSV (Lotus Organizer 2.x/97 Mapping)
Date Book archive (.dba)
Address Book archive (.aba)
To Do List archive (.tda)
Memo Pad archive (.mpa)

Archive formats can only be used with Palm Desktop software. Use the archive file formats to share information with other organizer users or to create a copy of your important Palm Desktop information.

Open Palm Desktop software.
Click the application you want to import data into.
If you are importing records that contain a field with category names, do the following:

Select All in the Category box.

Be sure that the same categories that appear in the imported file also exist in the application. If the categories do not exist, create them now; otherwise, the records are imported into the Unfiled category.

From the File menu, choose Import.
Select the file you want to import.
Click Open.
To import data into the correct Palm Desktop fields, drag fields in the left-hand column so that they are opposite the corresponding imported field on the right.
If you do not want to import a field, deselect the check box for that field.
Click OK.

The imported data is highlighted in the application.

To add the imported data to your organizer, perform a HotSync operation.

See Palm Desktop online Help for more information on importing and exporting data.

This chapter explains how to switch between applications on your Palm VTM organizer, how to change application settings so they are personalized to your work methods, and how to categorize applications so you view them in related groups.

Your Palm V organizer is equipped with a variety of applications. All the applications installed on your organizer appear in the Applications Launcher. See "Opening applications" in Chapter 1 for details.

When working in any application, tap the Applications icon or press an application button on the front panel of your organizer to switch to another application. Your organizer automatically saves your work in the current application and displays it when you return to that application.

To open the Applications Launcher, tap the Applications icon

The category feature enables you to manage the number of application icons that appear onscreen in the Applications Launcher. You can assign an application to a category and then display a single category or all your applications.

Tap the Applications icon
Tap the Menu icon
Tap App, and then tap Category.
Tap the pick list next to each application to select a category.

PALM V - To categorize an application: - 1

Tip: To create a new category, tap Edit Categories from the pick list. Tap New, enter the category name, and then tap OK to add the category. Tap OK.

Tap Done.

Tap the Applications icon
Do one of the following:

Tap the Applications icon repeatedly to cycle through all your categories.

Tap the pick list in the upper-right corner of the screen and select the category you want to display.

By default, the Applications Launcher displays each application as an icon. As an alternative, you can choose to show a list of applications. You can also choose to view the same category of applications each time you open the Applications Launcher.

To change the Applications Launcher display:

Tap the Applications icon
Tap the Menu icon
Tap Options, and then tap Preferences.
Tap the View By pick list and select List.
Tap OK.

PALM V - Changing the Applications Launcher display - 1

To open the Applications Launcher to the last opened category:

Tap the Applications icon
Tap the Menu icon
Tap Options, and then tap Preferences.
Tap the Remember Last Category check box to select it.
Tap OK.

You can set options that affect an entire application in the application's Preferences dialog box.

To change preferences for an application:

Open an application.
Tap the Menu icon
Tap Options, and then tap Preferences.

Note: Not all applications have a Preferences command.

Make changes to the settings.
Tap OK.

This section explains how to install and remove applications on your Palm V organizer and how to remove Palm™ Desktop software from your computer.

Your Palm V organizer comes with the Date Book, Address Book, To Do List, Memo Pad, Expense, Calculator, and Mail applications installed and ready to use.

You can also install additional applications on your organizer, such as games and other software. The Install Tool makes it easy to install software on your Palm V organizer during a HotSync® operation. There are a variety of third-party applications available for your Palm V organizer. To learn more about these applications, go to the web site: http://www.palm.com.

Note: Any game or application that you install on your organizer resides in RAM memory; you can delete them at any time.

To install add-on software on your organizer:

On your computer, copy or download the application you want to install into the add-on folder in your Palm Desktop directory on your computer.

Note: If the software you download is compressed, you need to decompress it into this folder. If you prefer to place the application into another folder, you need to navigate to that folder before you complete step 5.

Double-click the Palm Desktop icon on your desktop.

PALM V - Installing add-on applications - 1

Tip: You can also access the Install Tool dialog by selecting Install Tool from the Palm Desktop program group or by double-clicking any file with a PRC file extension.

PALM V - Click Install. - 1

In the User drop-down list, select the name that corresponds to your Palm V organizer.
Click Add.

PALM V - Click Install. - 2

Select the application(s) that you want to install on your organizer.
Click Open.

Note: Review the list of applications you selected in the Install Tool dialog box. If you do not want to install an application, select it, and then click Remove. (This does not remove the application from your computer; it simply removes it from the list of applications to install.)

Perform a HotSync operation to install the application(s) you selected in step 6. See "Exchanging and updating data: HotSync operations" in Chapter 4 for details.

The CD-ROM also includes several games that you can install with the Palm Install Tool:

Giraffe
HardBall
MineHunt
Puzzle
SubHunt

Note: Giraffe is a fun, easy way for you to practice Graffiti® writing.

After you install and start a game, the instructions appear in the Game menu. Depending on the game, the Game menu may also contain commands to show high scores, to start a new game, or to set preferences for the game.

In the event that you run out of memory or decide that you no longer need an application you installed, you can remove applications from your organizer. You can remove only add-on applications, patches, and extensions that you install; you cannot remove the applications that reside in the ROM portion of your organizer.

Tap the Applications icon
Tap the Menu icon
Tap App, and then tap Delete.
Tap the application that you want to remove.

PALM V - To remove an add-on application: - 1

Tap Delete.
Tap Yes.
Tap Done.

If you no longer want to use Palm Desktop software, you can remove it from your computer.

From the Windows Start menu, choose Settings, and then Control Panel.
Double-click the Add/Remove Programs icon.
On the Install/Uninstall tab, select Palm Desktop software.
Click Add/Remove.

Note: You need to install the HotSync Manager from the installation CD if you want to synchronize data with another PIM.

Your organizer comes with a Security application so that unauthorized users cannot view the entries you wish to protect.

Turn off and lock your organizer so that it does not operate until you enter the correct password.
Hide records that you mark as private. You can hide private records with or without a password. Without a password, private records are hidden until you set the Security application to show them. With a password, you must enter the password to view the private entries. See "Making records private" in Chapter 4 for information on making records private.

You can assign a password to protect your private records and to lock your organizer.

Tap the Applications icon
Tap the Security icon.
Tap the Password box.
Enter a password.

PALM V - To assign a password: - 1

Tap OK.
Enter the same password a second time, and tap OK.

Once you define a password for your organizer, you can change or delete it at any time. You must enter the current password before you can change or delete it.

Tap the Password box.
Enter the current password.

PALM V - To change or delete your password: - 1

Tap OK.
Do one of the following:

To change the password, enter the new password, and tap OK.

To delete the password, tap Delete.

PALM V - To change or delete your password: - 2

You can also lock your organizer so that you need to enter your password to operate it.

Important: If you lock your organizer, you must enter the exact password to re-activate your organizer. If you forget the password, you need to use the reset button to resume using your organizer. Using the reset button deletes all the records in your organizer; however, you can restore all synchronized data at the next HotSync operation. See "Resetting your organizer" in Appendix A for information about how to use the reset button.

To lock your organizer with a password:

Perform a HotSync operation to synchronize the data between your organizer and your computer. See "Exchanging and updating data: HotSync operations" in Chapter 4 for information on synchronizing your data.
Assign a password.
Tap Turn Off & Lock Device.

PALM V - Locking your organizer - 1

Tap Off & Lock.
To start your organizer, enter the password.

If you forget your password, you can delete the password from your organizer. Deleting a forgotten password also deletes all entries and files marked as Private.

Important: If you synchronize with your computer before deleting a forgotten password, your organizer restores your private entries the next time you perform a HotSync operation, but it does not restore the password.

To delete a forgotten password:

Tap Forgotten Password.
Tap Yes.

These are the basic applications of your organizer:

Date Book
Address Book
To Do List
Memo Pad
Calculator
Expense

This chapter is divided into three sections:

"Overview of basic applications" briefly describes each application and explains how to open it.
"Common tasks" gives instructions on how to do tasks that you can do in most or all of the basic applications. It's easy to transfer what you learn in one application to the others because the structure and behavior of all the applications are quite similar.
"Application-specific tasks" is organized by application and gives instructions on how to do tasks that are specific to each application.

PALM V - Date Book - 1

Date Book lets you quickly and easily schedule appointments or any kind of activity associated with a time and date.

Enter a description of your appointment and assign it to a specific time and date.
- Display a chart of your appointments for an entire week. The Week View makes it easy to spot available times and any potential scheduling overlaps or conflicts.
- Display a monthly calendar to quickly spot days where you have morning, lunch, or afternoon appointments.
Set an alarm to sound prior to the scheduled activity.
- Create reminders for events that are based on a particular date, rather than time of day. Birthdays and anniversaries are easy to track with your connected organizer.
- Attach notes to individual events for a description or clarification of the entry in your Date Book.

Press the Date Book application button on the front panel of your organizer. Date Book opens to today's schedule.

PALM V - To open Date Book: - 1

Note: Press the Date Book application button repeatedly to cycle through the Day, Week, and Month views.

PALM V - Address Book - 1

Address Book enables you to keep names, addresses, phone numbers, and other information about your personal or business contacts.

Quickly look up or enter names, addresses, phone numbers, and other information.
Enter up to five phone numbers (home, work, fax, car, etc.) or e-mail addresses for each name.
Define which phone number appears in the Address List for each Address Book entry.
Attach a note to each Address Book entry, in which you can enter additional information about the entry.
Assign Address Book entries to categories so that you can organize and view them in logical groups.

Press the Address Book application button on the front panel of your organizer. Address Book opens to display the list of all your records.

PALM V - To open Address Book: - 1

Note: Press the Address Book application button repeatedly to cycle through the categories in which you have records.

PALM V - To Do List - 1

To Do List is a convenient place to create reminders and prioritize the things that you have to do.

Make a quick and convenient list of things to do.
■ Assign a priority level to each task.
■ Assign a due date for any or all of your To Do List items.
■ Assign To Do List items to categories so that you can organize and view them in logical groups.
- Sort your To Do List items either by due date, priority level, or category.
- Attach notes to individual To Do List items for a description or clarification of the task.

Press the To Do List application button on the front panel of your organizer. To Do List opens to display the category of items you last viewed.

PALM V - To open To Do List: - 1

Note: Press the To Do List application button repeatedly to cycle through the categories in which you have items.

PALM V - To open To Do List: - 2

Memo Pad provides a place to take notes that are not associated with records in Date Book, Address Book, or To Do List.

Take notes or write any kind of message on your connected organizer.
Drag and drop memos into popular computer applications like Microsoft Word when you synchronize using Palm™ Desktop software and HotSync® technology.
■ Assign memos to categories so that you can organize and view them in logical groups.
Write down phone numbers and other types of information. Later, you can copy and paste this information to other applications.

Press the Memo Pad application button on the front panel of your organizer. Memo Pad opens to display the last Memo Pad screen that you viewed.

PALM V - To open Memo Pad: - 1

Note: Press the Memo Pad application button repeatedly to cycle through the categories in which you have memos.

PALM V - Calculator - 1

Calculator enables you to perform addition, subtraction, multiplication, and division.

Perform basic calculations.
Store and retrieve values.

Display the last series of calculations, which is useful for confirming a series of "chain" calculations.

Tap the Calculator icon next to the Graffiti® writing area.

PALM V - To open Calculator: - 1

PALM V - Expense - 1

Expense lets you keep track of your expenses and then transfer the information to a spreadsheet on your computer.

Record dates, types of expenses, amount spent, payment method, and other details associated with any money that you spend.
■ Assign expense items to categories so that you can organize and view them in logical groups.
Keep track of vendors (companies) and people involved with each particular expense.
Log miles traveled for a particular date or expense category.
Sort your expenses by date or expense type.
Transfer your expense information to a Microsoft Excel spreadsheet (version 5.0 or later) on your computer. (Microsoft Excel is not included in the Palm V™ organizer package.)

Tap the Applications icon .
Tap the Expense icon

The tasks described in this section use the term "records" to refer to an individual item in any of the basic applications: a single Date Book event, Address Book entry, To Do List item, Memo Pad memo, or Expense item.

You can use the following procedure to create a new record in Date Book, Address Book, To Do List, Memo Pad, and Expense.

Select the application in which you want to create a record.
Tap New.
In Date Book only: Select start and end times for your appointment and tap OK.
Enter text for the record.
(Optional) Tap Details to select attributes for the record.
In Address Book and Memo Pad only: Tap Done.

There's no need to save the record because your organizer saves it automatically.

After you create a record, you can change, delete, or enter new text at any time. Two screen features tell you when your organizer is in editing mode:

A blinking cursor
One or more edit lines

PALM V - Editing records - 1

For information on how to enter text using Graffiti writing, the onscreen keyboard, or the keyboard attached to your computer, see Chapter 2.

The Edit menu is available with any screen where you enter or edit text. In general, commands available in the Edit menu apply to text that you select in an application.

Tap the beginning of the text that you want to select.
Drag the stylus over the text to highlight it (in black).

Note: You can drag across the text to select additional words, or drag down to select a group of lines.

The following commands may appear in an Edit menu:

Undo	Reverses the action of the last edit command. For example, if you used Cut to remove text, Undo restores the text you removed. Undo also reverses deletions done by using backspace.
Cut	Removes the selected text and stores it temporarily in the memory of your organizer. You can paste the text you cut into another area of the current application or into a different application.
Copy	Copies the selected text and stores it temporarily in the memory of your organizer. You can paste the text that you copy into another area of the current application or into a different application.
Paste	Inserts the text that you cut or copied at the selected point in a record. The text you paste replaces any selected text. If you did not previously cut or copy text, Paste does nothing.
Select All	Selects all of the text in the current record or screen. This enables you to cut or copy all of the text and paste it elsewhere.

Opens the onscreen keyboard. When you finish with the onscreen keyboard, tap Done.

Opens screens that show all the Graffiti character strokes. Use this command anytime you forget a stroke for a character.

To delete a record in any of the basic applications:

Select the record you want to delete.
Tap the Menu icon
Tap Record, and then tap the Delete command:

Date Book: Delete Event

Address Book: Delete Address

To Do List: Delete Item

Memo Pad: Delete Memo

Expense: Delete Item

A confirmation dialog box appears. If you want to save a copy of the deleted item to an archive file in Palm Desktop software, be sure that the check box is checked. If you don't want to save a copy, tap the check box to remove the check.

Tap OK.

If you choose to save a copy of the selected item, your organizer transfers it to the archive file on your desktop the next time you perform a HotSync operation.

You can also delete records in the following ways:

In the Details dialog box of the application, tap Delete, and then tap OK.
Delete the text of the record.

Note: In Date Book, if you delete the text of a repeating event, you delete all instances of that event.

Over time, as you use Date Book, To Do List, and Expense, you'll accumulate records in these applications that have outlived their usefulness. For example, events that occurred months ago remain in the Date Book, and To Do List items that you marked as completed remain in the list, as do Expense items.

All these outdated records take up memory on your organizer, so it's a good idea to remove them by using Purge. If you think Date Book or To Do List records might prove useful later, you can purge them from your organizer and save them in an archive file.

Purging is also available in Mail. See Chapter 5 for more information.

Purging is not available in Address Book or Memo Pad, so delete outdated records from these applications.

Open the application.
Tap the Menu icon
Tap Record, and then tap Purge.

A confirmation dialog box appears.

Date Book: Tap the pick list and select how old a record must be to be purged. Purge deletes repeating events if the last of the series ends before the date that you purge records.

Date Book, To Do List: If you want to save a copy of the purged records to an archive file on your desktop, be sure that the check box is checked. If you don't want to save a copy, tap the check box to remove the check box.

If you chose to save a copy of the purged records, your organizer transfers them to an archive file on your desktop the next time you perform a HotSync operation.

Note: Purging does not happen automatically. You must tap the command to make it happen.

The HotSync process automatically synchronizes — that is, exchanges and updates — data between your organizer and Palm Desktop software. Changes you make on your organizer or Palm Desktop

software appear in both places after a HotSync operation. HotSync technology synchronizes only the needed portions of files, thus reducing synchronization time.

You can synchronize your data by connecting your organizer directly to your computer with the cradle or indirectly with a Palm V™ Modem or network. See Chapter 6 for information about performing HotSync operations via a modem or network.

The first time you synchronize your data, you need to enter user information on both the organizer and Palm Desktop software. After you enter this information and synchronize, the HotSync Manager recognizes your organizer and doesn't ask for this information again.

If you are a System Administrator preparing several connected organizers for a group of users, you may want to create a user profile. See "Creating a user profile" in Chapter 6 before performing the following steps.

Important: You must perform your first HotSync operation with a local, direct connection, rather than using a modem.

To perform a HotSync operation for the first time:

Click the HotSync Manager icon ^TM in the Windows system tray.

Tip: The Windows system tray is usually in the lower-right corner on your computer display. The location may vary depending on the location of the taskbar and the version of Windows you are using.

PALM V - Performing a HotSync operation for the first time - 1

From the HotSync Manager menu, choose Local.
Turn on the organizer and slide it into the cradle.

PALM V - Performing a HotSync operation for the first time - 2
Tip: The bottom edge of the organizer should align smoothly with the cradle when it is inserted properly.

Press the HotSync button on the cradle to open the New User dialog box.

PALM V - Performing a HotSync operation for the first time - 3

Enter a user name for your organizer and click OK.

The HotSync Progress dialog box appears and synchronization begins.

Important: Every organizer should have a unique name. To prevent loss of a user's records, never try to synchronize more than one organizer to the same user name.

PALM V - Performing a HotSync operation for the first time - 4

Wait for a message on your computer indicating that the process is complete.

After the HotSync process is complete, you can remove your organizer from the cradle.

To conduct a local HotSync operation:

Insert the organizer in the cradle.
If the HotSync Manager is not running, start it: On the Windows desktop, click Start, and then choose Programs. Navigate to the Palm Desktop software program group and choose HotSync Manager.
Press the HotSync button on the cradle to start the HotSync process.
Wait for a message on your computer indicating that the process is complete.

Categorize records in the Address Book, To Do List, Memo Pad, and Expense applications so that they are grouped logically and are easy to review. (You can also categorize applications. See "Using the Applications Launcher" in Chapter 3 for more information.)

When you create a record, your organizer automatically places it in the category that is currently displayed. If the category is All, your organizer assigns it to the Unfiled category. You can leave an entry as Unfiled or assign it to a category at any time.

You can define up to 15 categories for each application.

Your organizer comes with two default categories: Business and Personal. In addition, the Address Book contains the QuickList

category, which you can use as a quick reference of names, addresses, and phone numbers (such as emergency numbers, doctor, lawyer, etc.).

Expense contains two default categories, New York and Paris, to show how you might sort your expenses according to different business trips.

You can rename or delete these default categories.

Note: The illustrations in this section come from Address Book, but you can use these procedures in all the applications in which categorizing is available. Categorizing is not available in Date Book.

To move a record into a category:

Select the record you want to categorize.
In Address Book only: Tap Edit.
Tap Details.
Tap the Category pick list to display the list of available categories.

PALM V - Default categories - 1

Select the category for the record.
Tap OK.

Tap the category pick list in the upper-right corner of the List screen.

PALM V - To display a category of records: - 1

Select the category you want to view.

The List screen now displays only the records assigned to that category.

Tip: Pressing an application button on the front panel of the organizer toggles through all the categories of that application.

Tap the category pick list in the upper-right corner of the screen.

PALM V - To define a new category: - 1

Tap Edit Categories.
Tap New.

PALM V - To define a new category: - 2

Enter the name of the new category, and then tap OK.

PALM V - To define a new category: - 3

Tap OK.

You can assign any of your records to the new category.

Tap the category pick list in the upper-right corner of the screen.
Tap Edit Categories.
Select the category that you want to rename, and then tap Rename.

PALM V - To rename a category: - 1

Enter the new name for the category, and then tap OK.

PALM V - To rename a category: - 2

Tap OK.

Tip: You can group the records in two or more categories into one category by giving the categories the same name. For example, if you change the name of the Personal category to Business, all records formerly in the Personal category appear in the Business category.

Your organizer offers several ways to find information quickly:

All applications: Find locates any text that you specify, always starting with the current application.
- Date Book, To Do List, Memo Pad: Phone Lookup displays the Address List screen and lets you add the information that appears in this list to a record.
- Address Book: The Look Up line lets you enter the first letters of a name to scroll immediately to that name.
- Expense: Lookup displays the names in your Address Book that have data in the Company field. You can add these names to a list of attendees associated with an Expense record.

When working with Address Book, the scroll button on the front panel of the organizer makes it easy to navigate among your address entries.

In the Address List screen, the scroll button moves up or down an entire screen of records. If you hold down the scroll button, you accelerate the scrolling and display every third screen.
In the Address View screen, the scroll button moves to the previous or next address record.

You can also use the Address List Look Up feature to quickly scroll to any of your Address Book entries.

To look up an Address Book record:

Display the Address List screen.
Enter the first letter of the name you want to find.

PALM V - Looking up Address Book records - 1

The list scrolls to the first entry that begins with that letter. If you write another letter, the list scrolls to the first entry that starts with those two letters. For example, writing an "s" scrolls to "Sands," and writing "sm" scrolls further to "Smith." If you sort the list by company name, the Look Up feature scrolls to the first letter of the company name.

Tap the record to view its contents.

You can use Find to locate any text that you specify, in any application.

Tap the Find icon .

Tip: If you select text in an application before you tap Find, the selected text automatically appears in the Find dialog box.

Enter the text that you want to find.

Find is not case-sensitive. For example, searching for the name "davidson" also finds "Davidson."

Find locates any words that begin with the text you enter. For example, searching for "plane" finds "planet," but not "airplane."

Tap OK.

Find searches for the text in all records and all notes.

PALM V - To use Find: - 1

As your organizer searches for the text, you can tap Stop at any time. You may want to do this if the entry you want appears before your organizer finishes the search. To continue the search after you tap Stop, tap Find More.

Tap the text that you want to review.

Phone Lookup displays the Address List screen and lets you add the information that appears in this list to a record.

Display the record in which you want to insert a phone number. The record can be in Date Book, To Do List, or Memo Pad.
Tap the Menu icon
Tap Options, and then tap Phone Lookup.
Begin to spell the last name of the name you want to find.

The list scrolls to the first record in the list that starts with the first letter you enter. Continue to spell the name you're looking for, or when you see the name, tap it.

Phone Number Lookup:
Abrams, Liz	650-454-6121W
Adams, Ben	408-772-1900W
Beckman, Rachel	510-532-0746W
Bertolli, Marcus	213-422-1363W
Bruce, Jeremy	408-459-1279W
Butler, Richard	516-626-1424W
Cain, Cathy	650-235-6222W
Carpenter, Joan	718-824-1548W
Carter, Melanie	212-395-6277W
Chu, Byron	213-343-9801W
Conner, Sandy	301-933-6833W
Look Up: car	Add Cancel

The name you selected, along with the other information associated with it, is pasted into the record you selected in step 1.

Write the Graffiti Command stroke “/L” to activate the Phone Lookup feature. You can also activate it in the following circumstances:

While entering text: For example, to insert the full name and phone number for someone with the last name "Williams," write the Graffiti characters for "Wi" and then the Phone Lookup Command stroke "/L."

Assuming you have only one Address Book record that begins with "Wi," your organizer inserts the full name "Williams" (and its associated information). If you have more than one name that begins with "Wi," the Phone Lookup screen appears and highlights the first record that begins with "Wi."

For selected text: Drag to highlight the text, and then write the Phone Lookup Command stroke “/L.” Your organizer replaces the selected text and adds the name and its associated information.

In Expense, Lookup displays the names in your Address Book that have data in the Company field. You can add these names to a list of attendees associated with an Expense record.

Tap the Expense record you want to add names to.
Tap Details.

PALM V - To add names to an Expense record: - 1

Tap Who.

PALM V - To add names to an Expense record: - 2

Tap Lookup.

The Attendees Lookup screen displays all the names in your Address Book that have data in the Company field.

Select the name you want to add, and then tap Add.
The name appears in the Attendees screen.
Repeat steps 4 and 5 to add more names.
Tap Done.
Tap OK.

You can sort lists of records in various ways, depending on the application. Sorting is available in applications that have List screens: Address Book, To Do List, Memo Pad, and Expense.

Note: You can also assign records to categories. See "Categorizing records" earlier in this chapter.

To sort records in To Do List and Expense:

Open the application to display the List screen.
Tap Show.
Tap the Sort by pick list and select an option.
Tap OK.

To sort records in Address Book and Memo Pad:

Open the application to display the List screen.
Tap the Menu icon
Tap Options, and then tap Preferences.

Address Book:

PALM V - Sorting lists of records - 1

Memo Pad:

PALM V - Sorting lists of records - 2

Do one of the following:

Address Book: Tap the setting you want.

Memo Pad: Tap the Sort by pick list and select Alphabetic or Manual.

Tap OK.

To sort the Memo List manually, tap and drag a memo to a new location in the list.

Note: To make the list of your memos appear in Palm Desktop software as you manually sorted it on your organizer, open Memo Pad in Palm Desktop software and click List by. Then select Order on handheld.

In all basic applications except Expense, you can make individual records private. Private records remain visible and accessible, however, until you select the Security setting to hide all private records. See "Security" in Chapter 3 for more information.

You can hide records that you mark as private. If you define a password for your organizer, you must enter it to display private records.

Tap the Applications icon
Tap Security.
Tap Hide.

PALM V - To hide private records: - 1

Tap Hide to confirm that you want to hide private records.

Tap the Applications icon
Tap Security.
Tap Show.

If you do not have a password, hidden records become visible. If you have a password, the Show Private Records dialog box appears. Go to step 4.

PALM V - To display private records: - 1

Enter your password, and then tap Show.

To make a record private:

Display the entry that you want to make private.
Tap Details.
Tap the Private check box to select it.
Tap OK.

In all basic applications except Memo Pad, you can attach a note to a record. A note can be up to several thousand characters long. For example, for an appointment in Date Book, you can attach a note with directions to the location.

To attach a note to a record:

Display the entry to which you want to add a note.
In Address Book only: Tap Edit.
Tap Details.
Tap Note.
Enter your note.
Tap Done.

A small note icon appears at the right side of any item that has a note.

PALM V - Attaching notes - 1

To review or edit a note:

Tap the Note icon .

To delete a note:

Tap the Note icon .
Tap Delete.
Tap Yes.

In all basic applications except Expense, you can change the font style to make text easier to read. You can choose a different font style for each application.

PALM V - Choosing fonts - 1

Open an application.
Tap the Menu icon
Tap Options, and then tap Font.
Tap the font style you want to use.

PALM V - To change the font style: - 1

Tap OK.

When you open Date Book, the screen shows the current date and a list of times for a normal business day.

A record in Date Book is called an "event." An event can be any kind of activity that you associate with a day. You can enter a new event on any of the available time lines.

When you schedule an event, its description appears on the time line, and its duration is automatically set to one hour. You can easily change the start time and duration for any event.

Note: It's possible to schedule events that overlap, but Date Book makes it easy to find such conflicts. See "Spotting event conflicts" later in this chapter.

You can also schedule events in your Date Book that occur on a particular date but have no specific start or end times, such as birthdays, holidays, and anniversaries. These are referred to as "untimed events." Untimed events appear at the top of the list of times, marked with a diamond. You can have more than one untimed event on a particular date.

You can also schedule a repeating event, such as a weekly meeting, and continuous events, such as a three-day conference or a vacation.

Tap the time line that corresponds to the beginning of the event.

PALM V - To schedule an event for the current day: - 1

Enter a description of the event. You can enter up to 255 characters.
If the event is one hour long, skip to step 7. If the event is longer or shorter than an hour, tap the time of the event to open the Set Time dialog box.

PALM V - To schedule an event for the current day: - 2

Tip: You can also open the Set Time dialog (to select a start time) by making sure no event is selected, and then writing a number on the number side of the Graffiti writing area.

Tap the time columns on the right side of the Set Time dialog to set the Start Time.

PALM V - To schedule an event for the current day: - 3

Tap the End Time box, and then tap the time columns to set the End Time.
Tap OK.
Tap a blank area of the screen to deselect the event. A vertical line appears next to the time, indicating the duration of the event.

Select the date you want for the event by doing one of the following:
Tap the day of the week that you want in the date bar at the top of the screen. If necessary, tap the Previous week or Next week scroll arrows to move to another week.

PALM V - To schedule an event for another day: - 1

Tip: You can also use the scroll button on the front panel of your organizer to move forward or backward one day at a time.

Tap Go To at the bottom of the screen to open the Go to Date dialog box. Select a date by tapping a year, month, and day in the calendar.

PALM V - To schedule an event for another day: - 2

Tip: In the Go to Date dialog box, you can also use the scroll button on the front panel of the organizer to move forward or backward one month at a time.

After you locate the date, follow the steps for scheduling an event for the current day.

Select the date that you want for the event as described in "To schedule an event for another day."
Tap New.
Tap OK, so that no start or end times are defined for the new event.

PALM V - To schedule an untimed event: - 1

Tip: You can also create a new untimed event by making sure no event is selected and then writing letters in the Graffiti writing area.

Enter a description of the event.

PALM V - To schedule an untimed event: - 2

Tap a blank area on the screen to deselect the untimed event.

Note: If you create an event and decide later that there is no particular start or end time, you can easily change it to an untimed event. Tap the time of the event in the Date Book screen, tap No Time, and then tap OK.

You can easily make changes to your schedule with your organizer.

Tap the event you want to reschedule.
Tap Details.
To change the time, tap the Time box and select a new time.
To change the date, tap the Date box and select a new date.
Tap OK.

The Alarm setting enables you to set an audible alarm for events in your Date Book. You can set an alarm to sound minutes, hours, or days before an event. The default Alarm setting is 5 minutes before the time of the event, but you can change this to any number of minutes, hours, or days.

When you set an alarm, this icon appears to the far right of the event with the alarm. When the alarm tone sounds, a reminder message also appears onscreen.

Tap the event to which you want to assign an alarm.
Tap Details.
Tap the Alarm check box to select it.

The default setting, 5 Minutes, appears.

Tap the pick list to select Minutes, Hours, or Days.
Select the 5 and enter any number from 0 to 99 (inclusive) as the number of time units.

PALM V - To set an alarm for an event: - 1

Tap OK.

Alarm for untimed events: You can set a silent alarm for an untimed event. In this case, the alarm triggers at the specified period of minutes, hours, or days before midnight (beginning) of the day of the untimed event. No audible alarm sounds for an untimed event; instead, the reminder message appears onscreen.

For example, you set an alarm for an untimed event that occurs on February 4th. If the alarm is set for 5 minutes, the reminder message appears at 11:55 PM on the night of February 3rd. The reminder remains onscreen until you turn on your organizer and tap OK to dismiss it.

The Repeat function lets you schedule events that recur at regular intervals or extend over a period of consecutive days.

A birthday is a good example of an event that repeats annually. Another example is a weekly guitar lesson that falls on the same day of the week and the same time of day.

A business trip or a vacation is an example of a continuous event.

To schedule a repeating or continuous event:

Tap the event.

Typically, a continuous event is an untimed event.

Tap Details.
Tap the Repeat box to open the Change Repeat dialog box.

PALM V - Scheduling repeating or continuous events - 1

Tap Day, Week, Month, or Year to set how often event repeats. For a continuous event, tap Day.
Enter a number that corresponds to how often you want the event to repeat on the Every line.

For example, if you select Month and enter the number 2, the event repeats every other month.

To specify an end date for the repeating or continuous event, tap the End on pick list and tap Choose Date. Use the date selector to select an end date.
Tap OK.

After you schedule a repeating or continuous event, this icon appears to the far right of the event.

Considerations for repeating or continuous events: Keep the following points in mind.

If you change the start date of a repeating event, your organizer calculates the number of days you moved the event. Your organizer then automatically changes the end date to maintain the duration of the repeating event.
If you change the repeat interval (e.g., daily to weekly) of a repeating event, past occurrences (prior to the day on which you change the setting) are not changed, and your organizer creates a new repeating event.
If you change the date of an occurrence of a repeating event (e.g., from January 14th to January 15th) and apply the change to all occurrences, the new date becomes the start date of the repeating event. Your organizer adjusts the end date to maintain the duration of the event.
If you change other repeat settings (e.g., time, alarm, private) of a repeating event and apply the change to all occurrences, your organizer creates a new event. The start date of this new event is the day on which the setting is changed. Past occurrences (prior to the day of the change) are not changed.
If you apply a change to a single occurrence of a repeating event (e.g., time), that occurrence no longer shows the Repeat icon .

In addition to displaying the time list for a specific day, you can also display a whole week or month. You can also display the current time.

To cycle through Day, Week, and Month views:

Press the Date Book application button repeatedly to display the next view.

Tap the date in the date bar to display the current time. After a few seconds, the date reappears.

PALM V - To display the current time: - 1

Working in Week View: Week View shows the calendar of your events for an entire week. This view lets you quickly review your appointments and available time slots. In addition, the graphical display helps you spot overlaps and conflicts in your schedule.

Tap the Week View button.

PALM V - To display the Week View: - 1

Tap the navigation controls to move forward or backward a week at a time, or to display details of an event.

Note: The Week View also shows untimed events and events that are before and after the range of times shown.

PALM V - To display the Week View: - 2

Tap an event to show a description of the event.

PALM V - To display the Week View: - 3

Tips for using Week View: Keep the following points in mind.

To reschedule an event, tap and drag the event to a different time or day.
Tap a blank time on any day to move to that day and have the time selected for a new event.
Tap any day or date that appears at the top of the Week View to move directly to that day without selecting an event.
The Week View shows the time span defined by the Start Time and End Time in the Date Book Preferences settings. If you have an event before or after this time span, a bar appears at the top or bottom of that day's column. Use the onscreen scroll arrows to scroll to the event.

With the ability to define specific start and end times for any event, it's possible to schedule events that overlap (an event that starts before a previous event finishes).

An event conflict (time overlap) appears in the Week View as overlapping bars. The Day View displays overlapping brackets to the left of the conflicting times.

PALM V - Spotting event conflicts - 1

The Month View screen shows which days have events scheduled. Dots and lines in the Month View indicate events, repeating events, and untimed events.

PALM V - Working in Month View - 1

You can control the dots and lines that appear in the Month View. See "Options menu" later in this chapter.

Tips for using Month View: Keep the following points in mind.

Tap a day in the Month View to display that day in the Day View.
- Tap the scroll arrows in the upper-right corner to move forward or backward a month.
- Tap Go to to open the date selector and select a different month.
- Use the scroll button on the front panel of your organizer to move between months. Press the upper half of the button to display the previous month, the lower half to display the next month.

Date Book menus are shown here for your reference, and Date Book features that are not explained elsewhere in this book are described here.

See "Using menus" in Chapter 1 for information about choosing menu commands.

PALM V - Record menu - 1

PALM V - Options menu - 1

Allows you to change Date Book's appearance and which events display.

PALM V - Display Options - 1

Show Time Bars. Activates the time bars that appear in the Day View. The time bars show the duration of an event and illustrate event conflicts.
- Compress Day View. Controls how times appear in the Day View. When Compress Day View is off, all time slots display. When it is on, start and end times display for each event, but blank time slots toward the bottom of the screen disappear to minimize scrolling.
- Month View settings. These check boxes apply to the Month View of the Date Book. You can activate any or all of these settings to show that you have Timed, Untimed, or Daily Repeating events in the Month View only.

PALM V - Preferences - 1

Start/End Time. Define the start and end times for Date Book screens. If the time slots you select do not fit on one screen, you can tap the scroll arrows to scroll up and down.
Alarm Preset. Automatically sets an alarm for each new event. The silent alarm for untimed events is defined by minutes, days, or hours before midnight of the date of the event.
Alarm Sound. Sets the tone of the alarm.
- Remind Me. Defines how many times the alarm sounds. The choices are Once, Twice, 3 Times, 5 Times, and 10 Times.
- Play Every. Defines how often the alarm sounds. The choices are Minute, 5 minutes, 10 minutes, and 30 minutes.

Shows version information for Date Book.

Address Book is the application in which you store name and address information about people or businesses.

A record in Address Book is called an "entry." You can create entries on your organizer, or you can use Palm Desktop software to create entries on your computer and then download the entries to your organizer with your next HotSync operation.

Palm Desktop software also has data import capabilities that enable you to load database files into Address Book on your organizer.

See "Importing data" in Chapter 2 and Palm Desktop online Help for more information.

Press the Address Book application button on the front of your organizer to display the Address List.
Tap New.

PALM V - To create a new Address Book entry: - 1

Enter the last name of the person you want to add to your Address Book.

Note: The organizer automatically capitalizes the first letter of each field (except numeric and e-mail fields). You do not have to use the Graffiti capital stroke to capitalize the first letter of the name.

Use the Next Field Graffiti stroke to move to the First Name field.

PALM V - To create a new Address Book entry: - 2

Tip: You can also move to any field by tapping it directly.

Enter the person's first name in the First Name field.
Enter the other information that you want to include in this entry.
Tap the scroll arrows to move to the next page of information.
After you finish entering information, tap Done.

PALM V - To create a new Address Book entry: - 3

Tip: To create an entry that always appears at the top of the Address List, begin the Last name or Company field with a symbol, as in If Found Call. This entry can contain contact information in case you lose your organizer.

You can select the types of phone numbers or e-mail addresses that you associate with an Address Book entry. Any changes you make apply only to the current entry.

To select other types of phone numbers in an entry:

Tap the entry that you want to change.
Tap Edit.
Tap the pick list next to the label you want to change.

PALM V - Selecting types of phone numbers - 1

Select a new label.

The Address Entry Details dialog box provides a variety of options that you can associate with an entry.

To open the Address Entry Details dialog box:

Tap the entry whose details you want to change.
Tap Edit.
Tap Details.

PALM V - Changing Address Entry details - 1

Select any of the following settings:

Show in List Select which type of phone or other information appears in the Address List screen. Your options are Work, Home, Fax, Other, and E-mail.

Category Assign the entry to a category.

Private Hide this entry when Security is turned on.

Address Book menus are shown here for your reference, and Address Book features that are not explained elsewhere in this book are described here.

See "Using menus" in Chapter 1 for information about choosing menu commands.

The Record and Options menus differ depending on whether you're displaying the Address List screen or the Address View screen.

PALM V - Record menus - 1

PALM V - Record menus - 2

PALM V - Options menus - 1

PALM V - Options menus - 2

Address List

Address View

PALM V - Preferences - 1

Remember last category. Determines how Address Book appears when you return to it from another application. If you select this check box, Address Book shows the last category you selected. If you clear it, Address Book displays the All category.

These custom fields appear at the end of the Address Edit screen. Rename them to identify the kind of information you enter in them. The names you give the custom fields appear in all entries.

PALM V - Rename Custom Fields - 1

Shows version information for Address Book.

A To Do List item is a reminder of some task that you have to complete. A record in To Do List is called an "item."

Press the To Do List application button on the front of your organizer to display the To Do List.
Tap New.

PALM V - To create a To Do List item: - 1

Enter the text of the To Do List item. The text can be longer than one line.
Tap anywhere onscreen to deselect the To Do List item.

Tip: If no To Do List item is currently selected, writing in the Graffiti writing area automatically creates a new item.

The priority setting for items lets you arrange the tasks in your To Do List according to their importance or urgency. The default setting for the To Do List is to arrange items by priority and due date, with priority 1 items at the top. If you have a number of items in your list, changing an item's priority setting may move its position in the list.

Note: When you create a new To Do List item, its priority is automatically set to level 1, the highest (most important) level. If you select another item first, however, the item you create appears beneath the selected item and is given the same priority as the selected item.

Tap the Priority number on the left side of the To Do List item.

PALM V - To set the priority of a To Do List item: - 1

Tap the Priority number that you want to set (1 is most important).

You can check off a To Do List item to remind you that you've completed it. You can set the To Do List to record the date that you complete the To Do item, and you can choose to show or hide completed items. See "To Do Show Options" later in this chapter.

To check off a To Do List item:

Tap the check box on the left side of the item.

PALM V - Checking off a To Do List item - 1

The To Do Item Details dialog box enables you to change settings for individual items.

To display the To Do Item Details dialog box:

Tap the text of the item whose details you want to change.
Tap Details.

PALM V - Changing To Do List item details - 1

You can associate a due date with any To Do List item. You can also sort the items that appear in the list based on their due date.

To set a due date for a To Do List item:

In the Details dialog box, tap "No Date" to open the Due Date pick list.

PALM V - Setting a due date - 1

Tap the date that you want to assign the item:

Today Assigns the current date.

Tomorrow Assigns tomorrow's date.

One week later Assigns the date exactly one week from the current date.

No Date Removes the due date from the item.

Choose date Opens the date selector, where you can choose any date that you want for the item.

Tap OK.

Tip: If you turn on the Show Due Dates option in the To Do Show options dialog, you can tap directly on the due date in the To Do List to open the pick list shown in step 2.

The Show Options dialog box enables you to control the appearance of To Do List.

In To Do List, tap Show.

PALM V - To change the Show Options settings: - 1

Show Completed Items

Displays your completed items in the To Do List. If you turn off this setting, your To Do items disappear from the list when you complete (check) them.

Items that no longer appear on the list because you turn off this setting have not been deleted. They are still in the memory of your organizer. Purge completed items to remove them from memory.

Show Only Due Items

Shows only the items that are currently due, past due, or have no due date specified. When this setting is active, items that are not yet due do not appear in the list until their due date.

Record Completion Date

Replaces the due date with the actual date when you complete (check) the item. If you do not assign a due date to an item, the completion date still records when you complete the item.

Displays the due dates associated with items in the To Do List and displays an exclamation mark next to items that remain incomplete after the due date passes.

Shows the priority setting for each item.

Shows the category for each item.

To Do List menus are shown here for your reference, and To Do List features that are not explained elsewhere in this book are described here.

See "Using menus" in Chapter 1 for information about choosing menu commands.

PALM V - Record menu - 1

PALM V - Options menu - 1

About To Do List Shows version information for To Do List.

A memo can contain up to 4,000 characters. The number of memos you can store is dependent only on the memory available on your organizer. A record in Memo Pad is called a "memo."

Press the Memo Pad application button on the front of your organizer to display the Memo List.
Tap New.

PALM V - To create a new memo: - 1

Tip: In the Memo List screen, you can also begin writing in the Graffiti writing area to create a new memo. The first letter is automatically capitalized and begins your new memo.

Enter the text you want to appear in the memo. Use the carriage return stroke to move down to new lines in the memo.
Tap Done.

The first line of a memo appears in the Memo List. This makes it easy to locate and review your memos.

In the Memo List, tap the text of the memo.

PALM V - To review a memo: - 1

Review or edit the text in the memo.
Tap Done.

Memo Pad menus are shown here for your reference, and Memo Pad features that are not explained elsewhere in this book are described here.

See "Using menus" in Chapter 1 for information about choosing menu commands.

The Record and Options menus differ depending on whether you're displaying the Memo List or an individual memo.

PALM V - Record menus - 1
Memo screen

PALM V - Options menus - 1

Go to Top of Moves to the top (first) line of the memo. Page

Go to Bottom of Moves to the bottom (last) line of the memo. Page

Preferences Displays the Memo Preferences dialog box, where you define the sort order for memos.

About Memo Shows version information for Memo Pad. Pad

The Calculator includes several buttons to help you perform calculations.

PALM V - Calculator - 1

Clears the last number you entered. Use this button if you make a mistake while entering a number in the middle of a calculation. This button enables you to re-enter the number without starting the calculation over.

PALM V - Calculator - 2

Clears the entire calculation and enables you to begin a fresh calculation.

PALM V - Calculator - 3

Toggles the current number between a negative and positive value. If you want to enter a negative number, enter the number first and then press the +/- button.

PALM V - Calculator - 4

Places the current number in memory. Each new number you enter with the M+ button is added to the total already stored in memory. The number that you add can be either a calculated value or any number you enter by pressing the number buttons. Pressing this button has no effect on the current calculation (or series of calculations); it merely places the value into memory until it is recalled.

PALM V - Calculator - 5

Recalls the stored value from memory and inserts it in the current calculation.

PALM V - Calculator - 6

Clearly any value that is stored in the Calculator memory.

The Recent Calculations command enables you to review the last series of calculations and is particularly useful for confirming a series of "chain" calculations.

Tap the Menu icon
Tap Options, and then tap Recent Calculations.

PALM V - To display recent calculations: - 1

After you finish reviewing the calculations, tap OK.

Calculator menus are shown here for your reference, and Calculator features that are not explained elsewhere in this book are described here.

See "Using menus" in Chapter 1 for information about choosing menu commands.

PALM V - Options menus - 1

About Calculator

Shows version information for Calculator.

Expense enables you to record the date, expense type, and the amount that you spent. A record in Expense is called an "item." You can sort your Expense items into categories or add other information that you want to associate with the item.

Tap the Applications icon
Tap Expense.
Tap New.

PALM V - To create an Expense item: - 1

Tip: You can also create a new Expense item by writing on the number side of the Graffiti writing area while in the Expense List screen. The first number you write begins your new Expense item.

Enter the amount of the expense.
Tap the Expense type pick list and select a type from the list.

PALM V - To create an Expense item: - 2

Note: As soon as you select an expense type, your organizer saves your entry. If you do not select an expense type, it does not save the entry.

Tip: A quick way to create a new Expense item is to make sure that no Expense item is selected in the Expense List, write the first letter(s) of the expense type, and then write the numerical amount of the Expense item. This technique takes advantage of the automatic fill feature. See "Options menu" later in this chapter for details.

Initially, Expense items appear with the date you enter them. You can use Expense to change the date associated with any Expense item.

Tap the Expense item you want to change.
Tap the date of the selected item.

PALM V - To change the date of an Expense item: - 1

Tap the new date.

Expense provides a variety of options that you can associate with an item. These options appear in the Receipt Details dialog box.

Tap the Expense item to which you want to assign details.
Tap Details.

PALM V - To open the Receipt Details dialog box: - 1

Category See "Categorizing records" earlier in this chapter.

Type Opens a pick list of expense types.

Payment Let's you choose the payment method used to pay the Expense item. If the item is prepaid (such as airline tickets supplied by your company), you can choose Prepaid to place your expense in the appropriate company-paid cell of your printed expense report spreadsheet. See "Transferring your data to Microsoft Excel" later in this chapter for more information.

Currency Enables you to choose the type of currency used to pay the Expense item. The default currency unit is defined in the Preferences dialog (see See “Options menu” later in this chapter). You can also display up to four other common types of currency. See “Customizing the Currency pick list” later in this chapter for more information.

Vendor and City Lets you record the name of the vendor (usually a company) associated with the expense and the city where the expense was incurred. For example, a business lunch might be at Rosie's Cafe (Vendor) in San Francisco (City).

Attendees See "Looking up names to add to expense records" earlier in this chapter.

You can select the currencies and symbols that appear in the Currency pick list.

Tap the Currency pick list in the Receipt Details dialog box, and then select Edit currencies.

PALM V - To customize the Currency pick list: - 1

Tap each Currency pick list and select the country whose currency you want to display on that line.
Tap OK to close the Select Currencies dialog box.
Tap OK.

If the currency you want to use is not in the list of countries, you can create your own custom country and currency symbol.

To define a custom currency symbol:

Tap the Menu icon
Tap Options, and then tap Custom Currencies.
Tap one of the four Country boxes.

PALM V - Defining a custom currency symbol - 1

Enter the name of the country and the symbol that you want to appear in Expense.

PALM V - Defining a custom currency symbol - 2

Tap OK to close the Currency Properties dialog box.
Tap OK.

Note: If you want to use your custom currency symbol as the default for all Expense items, select the symbol in the Preferences dialog box. If you want to use your custom currency symbol only for a particular Expense item, select the symbol in the Receipt Details dialog box associated with that item.

Show Options define the sort order and other settings that relate to your Expense items.

In the Expense List, tap Show.
Select any of the options.

PALM V - To open the Show Options dialog box: - 1

Sort by

Enables you to sort expense items by date or type.

Distance

Enables you to display Mileage entries in miles or kilometers.

Show currency

Shows or hides the currency symbol in the Expense List.

After you enter your expenses into the Expense application on your organizer, Palm Desktop software enables you to view and print the data with your computer.

Note: You need Microsoft Excel version 5.0 (or later) to view and print your Expense data using one of the provided templates. Microsoft Excel is not included with the Palm V organizer package. The procedures in this section also assume that you have installed Palm Desktop software. See "Palm Desktop organizer software" in Chapter 1 for more information.

Palm Desktop software makes it quick and easy to view and print your Expense data in a Microsoft Excel spreadsheet.

Perform a HotSync operation to transfer your latest Expense data to your computer.
Click Expense in Palm Desktop software to open Microsoft Excel and the Expense Report configuration dialog box.

Note: If you launch Expense from the Start menu instead of Palm Desktop software, you must first choose your organizer user name.

Click the expense category that you want.

PALM V - To create or print an expense report: - 1

Tip: You can press Ctrl+click to select multiple categories. To print the expenses associated with all of your Expense categories, select All in the Categories group.

If you want to define an end date for the expense report, enter the date in the End Date box.

Note: If you do not specify an end date, all expense entries for the selected categories appear — up to the date of the last HotSync operation.

Do one of the following:

Click Print to display the expense report in the Print Preview window, and then click Print in the Microsoft Excel window to print your expense report.

Click Create to display a Microsoft Excel spreadsheet containing your expense data. Your data appears in Microsoft Excel spreadsheet form. You can enter information, make formatting changes, and save and print the file in the normal manner.

Palm Desktop software includes several expense report templates. When you use one of these templates, you can edit your expense data in Microsoft Excel.

The templates have the extension .xlt and are stored in the template folder in the Palm Desktop software directory on your computer. To see what a template looks like before you use it, open the template in Microsoft Excel. For example, the template Sample2.xlt looks like this:

PALM V - Using expense report templates - 1

If you want to streamline or customize your expense reports, you can change these templates. For example, you can add your company name to a template. See Appendix C for information on changing templates.

To view your expense data using a Microsoft Excel template:

Display your expense data in a Microsoft Excel spreadsheet as described in the previous procedure.
Click Options.

PALM V - Using expense report templates - 2

Enter name, department, and other information as necessary for your expense report.
Click the Templates menu; then select an expense template.

Note: If you want to create your own custom expense template and have it appear in the Templates menu, see Appendix C for more information.

Click OK.

Expense menus are shown here for your reference, and Expense features that are not explained elsewhere in this book are described here.

See "Using menus" in Chapter 1 for information about choosing menu commands.

PALM V - Record menu - 1

PALM V - Options menu - 1

PALM V - Preferences - 1

Use automatic fill. Lets you select an expense type by writing the first letter of an expense type in the Graffiti writing area. For example, if you write the letter "T," it enters the "Taxi" expense type. Writing "T" and then "E" enters "Telephone" which is the first expense type beginning with the letters "TE."
Default currency. Sets the default currency symbol for Expense.

About Expense Shows version information for Expense.

The previous chapter described the features of your Palm VTM organizer that help you stay organized. This chapter describes the features that help you stay connected.

Managing desktop E-Mail: Using your organizer, you can read, reply to, compose, and delete e-mail from your desktop E-Mail application while you're away from your desk.
IR beaming: The infrared port located at the top of your organizer lets you send data from your organizer — including entire applications — to any other Palm Computing® connected organizer that's close by and also equipped with an IR port.

PALM V - Managing desktop E-Mail away from your desk - 1

Mail lets you manage the e-mail that you send and receive through the E-Mail application on your desktop computer. You can read, reply to, compose, and delete e-mail on your organizer; but to send or receive e-mail, you must perform a

HotSync® operation either locally, using the organizer cradle, or remotely, using a Palm V™ Modem.

The key to Mail is that it truly synchronizes the mail in the Inbox of your desktop E-Mail application with the mail on your organizer. For example, if you delete e-mail items from Mail, your next HotSync operation also deletes the e-mail items from your desktop E-Mail application, so you never have to delete e-mail items twice. Similarly, if you read an e-mail item on your organizer and leave it in your Inbox, your next HotSync operation marks it as read in your desktop E-Mail application.

In Mail, you can do the following:

View, delete, file, and reply to incoming mail.
Create outgoing e-mail items and drafts of e-mail items.
- Create simple or complex filters, which allow you to decide the type of e-mail that your organizer retrieves from your desktop E-mail application.
Use your organizer in its cradle to send and retrieve e-mail items from your desktop E-Mail application.

Before you use Mail for the first time, make sure your desktop E-Mail application is up and running. You must also set up Palm™ Desktop software for use with your desktop E-Mail application.

Your organizer supports a number of desktop E-Mail applications, such as Microsoft Exchange (version 4.0 or higher), Eudora (version 3.0.3 or higher), and Lotus cc:Mail (versions 2.5, 6.0, and 7.0). You can see the full list of the supported applications when you set up Mail.

If your desktop E-Mail application does not appear on the list, you may still be able to manage your desktop E-Mail application from your organizer by means of special connection software, called a conduit, that lets you synchronize your desktop E-Mail application and your organizer. Contact the vendor of your E-Mail application or visit the web site http://www.palm.com for more information.

Note: The following instructions assume that you have already installed Palm Desktop software on your computer and that you did not set up Mail during the installation. If you have not yet installed the Palm Desktop software, the installation procedure prompts you to set up Mail as part of the Palm Desktop software installation.

Click Start in the Windows taskbar.
Highlight Programs, highlight Palm Desktop software, and then click Mail Setup to begin setup.
Follow the instructions onscreen to set up your organizer for use with your desktop E-Mail application.

Click the HotSync icon ^TM in the Windows system tray (bottom-right corner of the taskbar).
Choose Custom.

Tip: You can also choose Custom from the HotSync menu in Palm Desktop software.

Select Mail in the list box.
Click Change.

PALM V - To select HotSync options: - 1

Click one of the following settings:

Synchronize the files	Synchronize the mail on your organizer and your desktop E-Mail application.
Desktop overwrites handheld	Replaces the mail on your organizer with the mail in your desktop E-Mail application. You should use this option only if, for some reason, the two inboxes get out of sync. This setting applies for only one HotSync operation and then reverts back to the default setting.
Do Nothing	Turns off communication between your organizer and desktop E-Mail application. This setting applies for only one HotSync operation and then reverts back to the default setting.
Set As Default	Changes the default setting on an ongoing basis. (When you first set up Mail, Synchronize the files is the default setting.)

Tip: To turn off Mail, select Do Nothing and then select the Set As Default check box.

Click the HotSync icon in the Windows system tray.
Choose Custom.

Tip: You can also choose Custom from the HotSync menu in Palm Desktop software.

Select Mail in the list box.
Click Change.
Modify your settings as needed.
Click OK.

After you enable and configure Mail, you need to perform a HotSync operation to synchronize Mail with your desktop E-Mail application. For a complete explanation of HotSync technology, see Chapter 6.

Tap the Applications icon
Tap the Mail icon

The Message List lists the items of your incoming e-mail, who sent them, and the date they were received. E-mail items you've read have a check next to them. High-priority e-mail items appear in bold.

PALM V - Viewing e-mail items - 1

Tap an e-mail item to open it.

PALM V - To open an e-mail item: - 1

Tap Done to close the e-mail item.

By default, Mail displays abbreviated header information, which comprises only the From: and Subj: fields. The full header provides complete information about the sender, receiver, and copied recipients, in addition to the subject and date the e-mail item was created. Mail uses the header type you select for all your e-mail items.

Open an e-mail item.
Tap the Complete Header icon.

Tip: To redisplay the abbreviated header, tap the Abbreviated Header icon.

You create e-mail items with your organizer the same way you create e-mail with your desktop E-mail application: you identify the recipient(s) of the e-mail item, define a subject, and create the body of the e-mail item.

You create original e-mail items and replies in the New Message screen. All e-mail items must, at the very least, contain information in the To: and Subj: fields.

PALM V - Tap New. - 1

Tip: You can also create an e-mail item by tapping New from the Message menu.

PALM V - Enter the e-mail address of the recipient. - 1

Note: Enter the address as if you were entering it from your desktop E-Mail application. For example, network users sending an e-mail item to a user on the same network do not need to add Internet information, such as @mycorp.com.

To send a copy of this e-mail item to additional recipients, tap the CC: field, and then enter the e-mail addresses of the additional recipients, separating the addresses with a comma followed by a space.
Tap the Subj: field and enter a subject for your e-mail item.
Tap the Body: field and enter the text of your e-mail item.

Tip: If the address, CC, subject, or body exceeds the capacity of the screen display, tap the name of the field (for

example, tap "To:" to expand that field. Tap the Done button to return to the New Message screen.

PALM V - Enter the e-mail address of the recipient. - 2

Tap an e-mail item in the Message List to display it onscreen.
Tap Reply.
Select whom you want to receive the reply: Sender only, All recipients, or someone who didn't see the original e-mail item (Forward).

PALM V - To reply to an e-mail item: - 1

Select whether you want to include original text or comment original text.
Tap OK.
Enter the text of your reply.

Tip: You have several options including setting the priority. See "Adding details to e-mail items" later in this chapter.

Tap Send to place your reply in the Outbox.

To identify the recipient of an e-mail item, you need to enter that person's e-mail address. You can do this either by entering the data directly into the field or by using the Look Up command to access the information in your Address Book.

Tap either the To: or CC: field name to expand it.
Enter first few letters of the last name of the person whose address you want to find.
Tap Lookup.
If the letters you enter identify a unique listing from your Address Book, your organizer completes the address for you. If not, the Lookup dialog box appears and lists all records that contain information in an E-mail field.

Tip: You can also open the Look Up dialog box in the New Message screen by tapping Lookup from the Options menu or by using the Graffiti® Command stroke /L.

PALM V - To look up an e-mail address: - 1

Enter the first letter of the entry you want to find to scroll to the first entry that begins with that letter. If you write an additional letter, the list scrolls to the first entry that starts with those two letters. For example, writing an "s" scrolls to "Sanders," and writing "sm" scrolls to "Smith."
Tap an address to select it.
Tap Add.

PALM V - To look up an e-mail address: - 2

Before you send your e-mail item, you can attach additional attributes to it, such as a signature or a priority level. These features are dependent on the desktop E-mail application you use. If your application does not support the attribute you select, your organizer cannot attach that attribute to the e-mail item.

The following details are available:

Priority Flags an e-mail item as High, Normal, or Low priority.

BCC Creates a blind carbon copy field in the New Message screen.

Signature Attaches previously defined text as the closing of an e-mail item. See “Adding a signature to your e-mail item” later in this chapter.

Confirm Requests a confirmation telling you when the Read e-mail item was read.

Confirm Requests a confirmation telling you when the Delivery e-mail item was delivered.

Note: The Priority and BCC settings are valid only for the current e-mail item and must be set for each item you create.

To set a priority for your e-mail item:

In the New Message screen, tap Details.

PALM V - Setting a priority - 1

Tap the Priority pick list and select the priority you want.

PALM V - Setting a priority - 2

Tap OK.

Tip: Your organizer can flag e-mail items with a specific priority only if your desktop E-Mail application supports this feature.

To add a BCC field to your e-mail item:

Tap the BCC check box in the Message Details dialog box to select it.
Tap OK.

PALM V - Sending a blind carbon copy - 1

Tap the BCC: field and enter an address.

A signature consists of information about yourself that is appended to your e-mail item as its closing. For example, a signature can contain your name, address, phone and fax numbers, and any other text you want to include. By defining such information as a signature, you save yourself the trouble of having to enter it every time you create an e-mail item.

Adding a signature to your message is a two-part process. First, you create your signature. Then you select the Signature option.

Tap the Menu icon
Tap Options, and then tap Preferences.
Tap the Signature text field and enter the text of your signature.

PALM V - To create a signature: - 1

Tap OK.

To add a signature to your e-mail item:

In the New Message screen, tap Details.
Tap the Signature check box to select it and add your signature to the e-mail item.

Note: The check box stays selected, so all subsequent e-mail items you create will also contain your signature until you deselect the Signature option.

Tap OK.

Note: The signature does not display in your e-mail item; only your recipient sees the signature.

To receive a confirmation when your e-mail item is read:

In the New Message screen, tap Details.
Tap the Confirm Read check box to select it.
Tap OK.

To receive a confirmation when your e-mail item is delivered:

In the New Message screen, tap Details.
Select the Confirm Delivery check box to select it.
Tap OK.

When you send e-mail from your organizer, it actually stores the e-mail in the Outbox folder until the next time you synchronize your organizer with your computer. During synchronization, all e-mail stored in the Outbox folder is transferred to the Outbox folder in your desktop E-Mail application. E-mail created on your organizer is sent out the next time you send mail from your desktop E-Mail application.

To send e-mail:

After you create an e-mail item, tap Send.

You can make changes to an e-mail that has not yet been sent, as long as you have not yet performed a HotSync operation. When you edit an e-mail item, your organizer removes the item from the Outbox folder and takes you back to the New Message screen, where you can edit the item and resend it, save it as a draft, or delete it.

In the Message List, tap Outbox from the pick list in the upper-right corner.

PALM V - To retrieve an e-mail item: - 1

Tap the e-mail item you want to retrieve.

PALM V - To retrieve an e-mail item: - 2

Tap Edit.

Sometimes you may not want to send an e-mail item immediately; for example, you may want to add additional information before sending it. Your organizer stores such e-mail items in the Draft folder until you are ready to edit them again.

Note: When you're creating or editing an e-mail item, you can also save the item as a draft by canceling it. When you cancel an item, organizer opens a dialog asking if you want to save the e-mail item. If you tap Yes, your organizer saves the item in the Draft folder.

To save an e-mail item as a draft:

Create an e-mail item.
Tap the Menu icon
Tap Message, and then tap Save Draft.

In the Message List, tap Draft from the pick list in the upper-right corner.
Tap the draft you want to display.

PALM V - To edit an e-mail item saved as a draft: - 1

Tap Edit.
Enter your changes; then either save the e-mail item again as a draft, or tap Send to move the item to your Outbox folder.

Your organizer can store e-mail you receive or create in the Filed folder. The contents of this folder do not automatically synchronize with your desktop E-Mail application during a HotSync operation. Your organizer, however, stores a backup copy of the Filed folder on your computer hard disk.

Open an e-mail item.
Tap the Menu icon
Tap Message, and then tap File.
Tap No to save the e-mail item and move it to the Filed folder, or tap Yes to file the item and keep a copy in the Inbox.

To remove e-mail from the Filed folder:

In the Message List, tap Filed from the pick list in the upper-right corner.
Tap the e-mail item you want to restore.
Tap Edit to display and modify the item.

Tip: After you display and modify the e-mail item, you can send it, save it as a draft, or return it to the Filed folder.

Your organizer stores deleted e-mail in the Deleted folder until you perform the next HotSync operation. If you delete an e-mail item from the organizer, it is also deleted from your desktop E-Mail application when you perform the next HotSync operation.

Open the e-mail item you want to delete.
Tap Delete.
If you selected the Preferences option to confirm deletion, tap Yes.

You can reverse the deletion of an e-mail item (by removing it from the Deleted folder) as long as you have not performed a HotSync operation or purged the contents of the Deleted folder.

To remove an e-mail item you received from the Deleted folder:

In the Message List, tap Deleted from the pick list in the upper-right corner.
Tap the e-mail item you want to restore.
Tap Undelete to move the selected item to the Inbox and mark it as read.

To remove an e-mail item you created from the Deleted folder:

In the Message List, tap Deleted from the pick list in the upper-right corner.
Tap the e-mail item you want to restore.
Tap Edit to display and modify the item.

Note: After you display and modify the e-mail item, you can send it or save it as a draft.

Because your organizer stores deleted e-mail in the Deleted folder until you perform a HotSync operation, deleted e-mail can monopolize storage space. To avoid or correct this problem, purge the contents of your Deleted folder. E-mail that you purge is still deleted from your desktop E-Mail application when you perform the next HotSync operation.

To purge the contents of the Deleted folder:

Tap the Menu icon
Tap Message, and then tap Purge Deleted.
Tap Yes.

Note: You cannot restore e-mail items after you purge them.

Message List options enable you to manage the way the Message List displays information.

Your organizer provides folders for categorizing your mail. The Message List displays the e-mail items in the folder you select.

Tap the pick list in the upper-right corner to open the list of folders:

Inbox Contains the e-mail from your desktop E-Mail application Inbox, minus any that you have excluded using filtering options. See "Creating special filters" later in this chapter.

Outbox Contains the e-mail you created and sent on the organizer since the last HotSync operation.

Deleted Contains the e-mail you deleted since the last HotSync operation.

Filed Contains the e-mail you want to store on the organizer.

Draft Contains the e-mail you created using the organizer but are not yet ready to send.

Select the folder you want to display in the Message List screen.

The Date column is optional in the Message List. By default, the Date column is hidden to increase the available screen space.

In the Message List, tap Show.

PALM V - To show the Date column: - 1

Tap the Show Date check box to select it.
Tap OK.

You can sort e-mail items by the date sent, by sender, or by subject.

Note: High-priority e-mail items always appear first, no matter how you sort the list.

In the Message List, tap Show.
Tap the Sort by pick list and select one of the following options:

Date Sorts e-mail by date and displays the most recent e-mail item at the top of the screen.

Sender Sorts e-mail by the sender's user name and displays items in ascending alphabetical order, based on the first word of the From: field.

Subject Sorts e-mail by the subject and displays items in ascending alphabetical order, based on the first word of the Subj: field.

Tap OK.

HotSync options enable you to manage your e-mail more effectively by selecting which e-mail items download when you synchronize your computer and your organizer. You can define different settings for local and remote synchronization. For example, you may want to download all of your e-mail during local synchronization and only urgent e-mail during remote synchronization. Once defined, your organizer determines if synchronization is occurring locally or remotely and uses the appropriate settings for the HotSync operation.

Tap the Menu icon
Tap Options, and then tap HotSync Options.
Tap the Settings for pick list and select Local HotSync or Remote HotSync.

PALM V - To open the HotSync Options dialog box: - 1

Note: For more information about Local and Remote HotSync operations, see Chapter 6.

Tap the filtering option you want to apply:

All

During synchronization, all e-mail items in your desktop E-Mail Inbox synchronize with your organizer, and all e-mail items in your organizer Outbox are sent to your desktop E-Mail application.

Send Only

During synchronization, only the e-mail items in your organizer Outbox are sent to your desktop E-Mail application; from there, they are sent to their destinations.

During synchronization, all e-mail items in your organizer Outbox are sent to your desktop E-Mail application, and items in your desktop E-Mail Inbox that meet specific criteria download to your organizer. When you select the Filter setting, the HotSync Options dialog box opens and displays additional filter settings. See "Creating special filters" later in this chapter.

During synchronization, only unread e-mail items download to your organizer from your desktop E-Mail Inbox, and all items in your organizer Outbox are sent to your desktop E-Mail application.

Note: The All setting does not mean that all information included in each e-mail item downloads to your organizer. Truncation settings (explained in a following section) for long e-mail items still apply. Also, Mail never downloads any attachments to your organizer. The e-mail item and any text information appear, but the attachment is left in your desktop E-Mail application.

If you selected All, Send only, or Unread, tap OK. If you selected Filter, continue to the next section.

You can create special filters to control the type of e-mail items that download to your organizer during synchronization. Special filters work on the premise of ignoring or retrieving items that contain specific information in their header fields.

To create a special filter, you must decide whether you want to ignore or retrieve certain e-mail items. Then, based on that decision, you must tell your organizer what it needs to look for in the To:, From:, and Subj: fields to single out those e-mail items.

To access the special filter settings:

Tap the Filter box in the HotSync Options dialog box.

PALM V - Creating special filters - 1

The first step in establishing a special filter is to determine whether you want to ignore or retrieve e-mail that matches the information you specify.

To define whether to ignore or receive e-mail:

Tap the pick list in the center of the HotSync Options dialog box and select one of the following settings:

PALM V - Ignoring or receiving e-mail - 1

Ignore

Messages

Containing

Tells your organizer to exclude the e-mail items that meet the criteria you define and download all other e-mail items during synchronization. In general, this filter downloads more e-mail during synchronization because it blocks only one defined subset of e-mail.

Retrieve Only Messages Containing

Tells your organizer to include only the e-mail items that meet the criteria you define and to ignore all other e-mail items during synchronization. This filter has the potential to block more e-mail during synchronization because it downloads only one subset of e-mail.

E-mail items are filtered based on the information contained in their To.; From.; and Subj: fields. The information that defines what your organizer is looking for is called a filter string. You create a filter string by listing the words you want your organizer to find and separating them with either a comma or a space. Each word in the filter string is joined by an implicit OR, so you do not need to enter logical connectors like AND or OR.

To create a more complex filter, you can define filter strings for the To:, From:, and Subj: fields simultaneously. Your organizer joins the filter strings for these fields using an implicit AND; once again, you do not need to add the logical connector. Your organizer does that for you.

For example, suppose you want to receive only e-mail items from John Smith (jsmith@aol.com) or Jack Jones (jjones@aol.com) concerning the Apollo Project. You would create the following filter strings:

In the To: field: jsmith@aol.com, jjones@aol.com

In the Subj: field: Apollo Project

Your organizer interprets this as, "Accept e-mail items about the Apollo Project from John Smith or Jack Jones. Do not accept e-mail items from other people. Do not accept e-mail items from John or Jack about any other subject."

When you define a string, note that your organizer searches for any instance of that sequence of characters. For example, if you create a filter that retrieves only e-mail items containing the string "info," your organizer considers "info," "rainforest" and "kinfolk" appropriate matches.

Tap a header field in the HotSync Options dialog box.

PALM V - To define a filter string: - 1

PALM V - To define a filter string: - 2

Enter your filter string, using commas or spaces to separate the words. Do not add connectors, such as AND or OR, between words in a string.
If your string exceeds the length of the field, tap the name of the field to display the Notes screen for that header field. For more information about header field Notes screens, see "Creating e-mail items" earlier in this chapter.

PALM V - To define a filter string: - 3

Tap Done to return to the HotSync Options dialog box.
Tap OK.

The Retrieve All High Priority setting lets you retrieve e-mail items marked high-priority, even if those items would have been blocked by a defined filter.

To retrieve high-priority e-mail items:

Tap the Filter box in the HotSync Options dialog box.
Tap the Retrieve All High Priority check box to select it.

PALM V - High-priority e-mail - 1

Tap OK.

Note: This setting is applicable only if your E-Mail application has the capacity to flag high-priority e-mail items.

The Truncate feature lets you set a point at which long e-mail items truncate when downloading to your organizer. By default, this Truncate value is 4,000 characters. By truncating long messages, you reduce the time it takes to synchronize your desktop E-Mail and Mail, as well as the amount of storage space e-mail uses on your organizer.

Note: Truncation is separate and independent from filtering.

Tap Truncate in the HotSync Options dialog box.

PALM V - To truncate e-mail items: - 1

Tap to select the truncation setting you want. The values range from 250 characters to 8,000 characters.

Tip: If you select a low truncation value, you will have more room on your organizer to store e-mail items.

Tap OK.

Mail menus are shown here for your reference, and Mail features that are not explained elsewhere in this book are described here.

See "Using menus" in Chapter 1 for information about choosing menu commands.

The Message menu varies depending on whether you are viewing an e-mail item, creating an e-mail item, or viewing the Message List.

PALM V - Message menus - 1

The Options menu varies depending on whether you are creating or editing an e-mail item.

PALM V - Options menus - 1
Message List

PALM V - Options menus - 2
New Message

About Mail

Shows version information for Mail.

Your Palm V organizer is equipped with an IR (infrared) port that you can use to beam information to another Palm Computing® connected organizer that's close by and also has an IR port. The IR port is located at the top of the organizer, behind the small dark shield.

You can beam the following information between Palm Computing connected organizers:

The record currently displayed in Date Book, Address Book, To Do List, or Memo Pad
All records of the category currently displayed in Address Book, To Do List, or Memo Pad
A special Address Book record that you designate as your business card, containing information you want to exchange with business contacts
An application installed in RAM memory

Create an Address Book record that contains the information you want on your business card.
Tap the Menu icon
Tap Record, and then tap Select Business Card.
Tap Yes.

To beam a record, business card, or category of records:

Locate the record, business card, or category you want to beam.
Tap the Menu icon
Tap Record, and then tap one of the following: The Beam command for an individual record In Address Book only: Beam Business Card Beam Category
When the Beam Status dialog box appears, point the IR port directly at the IR port of the receiving organizer.

Tip: For best results, Palm V organizers should be between 10 centimeters (approximately 4 inches) and 1 meter (approximately 39 inches) apart, and the path between the two devices must be clear of obstacles. Beaming distance to other Palm Computing® connected organizers may be different.

PALM V - To select a business card: - 1

Wait for the Beam Status dialog box to indicate that the transfer is complete before you continue working on your organizer.

Open the Applications Launcher.
Tap the Menu icon
Tap App, and then tap Beam.
Tap the application you want to transfer.

Note: Some applications are copy-protected and cannot be beamed. These are listed with a lock icon next to them.

Tap Beam.
When the Beam Status dialog box appears, point the IR port directly at the IR port of the receiving organizer.
Wait for the Beam Status dialog box to indicate that the transfer is complete before you continue working on your organizer.

Turn on your organizer.
Point the IR port directly at the IR port of the transmitting organizer to open the Beam Status dialog box.
Tap Yes.
Wait for the Beam Status dialog box to indicate that the transfer is complete, and then tap OK to display the new entry.

Incoming records are placed in the Unfiled category.

You can press the Address Book application button for about two seconds to beam your business card.
- You can set the full-screen pen stroke to beam the current entry. See “Pen preferences” in Chapter 7 for more information.
You can use the Graffiti Command stroke /B to beam the current entry.

HotSync® technology enables you to synchronize data between one or more Palm Computing® connected organizers and Palm™ Desktop software or another PIM such as Microsoft Outlook. To synchronize data, you must connect your Palm V™ organizer and Palm Desktop software either directly by placing your organizer in the cradle or indirectly with a Palm V™ Modem or network.

This chapter describes selecting HotSync options and performing a HotSync operation via a modem or network. See "Exchanging and updating data: HotSync operations" in Chapter 4 for information about performing your first and subsequent local HotSync operations.

You can choose when you want HotSync Manager to run, and you can adjust the local and modem HotSync settings.

Click the HotSync Manager icon in the Windows system tray.
Choose Setup.

PALM V - To set the HotSync options: - 1

Click the General tab and select one of the following options:

Adds HotSync Manager to the Startup folder and constantly monitors the communication port for synchronization requests from your organizer. With this option, the HotSync Manager synchronizes data even when Palm Desktop software is not running.

Starts HotSync Manager and monitors requests automatically when you open Palm Desktop software.

Monitors requests only when you select HotSync Manager from the Start menu.

Tip: If you're not sure which option to use, keep the default setting: Always available.

Click the Local tab to display the settings for the connection between your computer and the organizer cradle, and adjust the following options as needed.

PALM V - Manual - 1

Identifies the port that Palm Desktop software uses to communicate with the cradle. This selection should match the number of the port to which you connected the cradle.

Note: Your organizer cannot share this port with an internal modem or other device. See "Palm V components" in Chapter 1 if you have trouble identifying the serial port.

Determines the speed at which data is transferred between your organizer and Palm Desktop software. Try the As Fast As Possible rate first, and adjust downward if you experience problems. This setting allows Palm Desktop software and your organizer to find and use the fastest speed.

Click the Modem tab to display the modem settings and adjust the options as needed. See "Conducting a HotSync operation via modem" later in this chapter for more information.
If you are attached to a network, click the Network tab to display the network settings and adjust the options as needed. See "Conducting a HotSync operation via a network" later in this chapter for more information.
Click OK.

For each application, you can define a set of options that determines how records are handled during synchronization. These options are called a "conduit." By default, a HotSync operation synchronizes all files between the organizer and Palm Desktop software.

In general, you should leave the settings to synchronize all files. The only reason you might want to change these settings is to overwrite data on either your organizer or Palm Desktop software, or to avoid synchronizing a particular type of file because you don't use it.

In addition to the conduits for Date Book, Address Book, To Do List, Memo Pad, and Expense, Palm Desktop software includes System and Install conduits. The System conduit backs up the system information stored on your organizer, including Graffiti® ShortCuts. Use the Install conduit to install applications on your organizer.

Click the HotSync icon ^TM in the Windows system tray (bottom-right corner of the taskbar).

Tip: You can also click the HotSync command on the Palm Desktop software menu bar.

From the HotSync Manager menu, choose Custom.

PALM V - To customize HotSync application settings: - 1

Select the appropriate user name from the list.
Select an application in the Conduit list.
Click Change.

PALM V - To customize HotSync application settings: - 2

Click the direction in which you want to write data, or click Do Nothing to skip data transfer for an application.

Note: Changing the HotSync setting from the default affects only the next HotSync operation. Thereafter, the HotSync Actions revert to their default settings. To use a new setting on an ongoing basis, select the Set As Default box. Thereafter, whatever you selected as the default setting is used when you click the Default button in the Custom dialog.

Repeat steps 4 through 6 to change conduit settings for other applications.
Click OK.
Click Done to activate your settings.

You can use a modem to synchronize your organizer when you are away from your computer.

Note: The first HotSync operation must be local, using the cradle. After that, you can perform a modem HotSync operation.

To perform a HotSync operation via modem you need the following:

A Palm VTM Modem connected to your computer.
- Palm Desktop software configured for use with the Palm V Modem.

There are a few steps you must perform to prepare your computer for a modem HotSync operation. Be sure to perform these steps before you leave your office so that your computer is ready to receive a call from your organizer.

To prepare your computer for a modem HotSync operation:

Confirm that the computer modem is connected and turned on, and that no communications applications, such as fax or telephony software, are running on a COM port.

Note: Make sure the computer is disconnected from all online services, such as America Online (AOL) and CompuServe. This helps to avoid conflicts with the COM port.

Start HotSync Manager if it is not already running, and from the HotSync Manager menu, choose Modem.
Adjust the following options as needed.

PALM V - Preparing your computer - 1

Identifies the port for the modem. If you are unsure of the port assignment, look at the Modem Properties in the Windows Control Panel.

Determines the speed at which data is transferred. Try the As Fast As Possible rate first, and adjust downward if you experience problems. This setting allows Palm Desktop software and your organizer to find and use the fastest speed.

Identifies the modem type or manufacturer. Refer to your modem manual or face plate for its type or settings. If you're not sure of your modem type or your modem doesn't match any that appear in the list, select Hayes Basic.

Identifies the setup string for your particular modem. Not all modems require a setup string. Refer to your modem manual and enter the setup string if recommended by the manufacturer.

There are a few steps you must perform to prepare your organizer for a modem HotSync operation.

To prepare your organizer for a modem HotSync operation:

Tap the Applications icon
Tap the HotSync icon
Tap the Enter Phone # field.

Note: If you plan to connect to your company's dial-in server (network modem) instead of connecting to a computer modem, see "Conducting a HotSync operation via a network" later in this chapter.

Enter the telephone number to access the modem connected to your computer.

PALM V - Preparing your organizer - 1

If needed, enter a dial prefix (such as "9") to access an outside line, and then tap the Dial Prefix check box.

Tip: You can enter a comma in the field to introduce a "pause" in the dialing sequence.

If the phone line you're using for the organizer has Call Waiting, select the Disable call waiting check box to avoid an interruption during the modem HotSync operation.
If you want to use a calling card to place the call, select the check box and enter the calling card number.
Tap OK.
Tap the Menu icon
Tap Options, and then tap Modem Setup.
Enter the settings. See "Modem preferences" in Chapter 7 for more information.

The Conduit Setup dialog box on your organizer enables you to define which files and/or applications synchronize during a modem HotSync operation. You can use these settings to minimize the time required to synchronize data with a modem.

To change the Conduit Setup for a modem HotSync operation:

Tap the Applications icon
Tap the HotSync icon
Tap the Menu icon
Tap Options, and then tap Conduit Setup.
Tap the check boxes to deselect the files and applications that you

do not want to synchronize during a modem HotSync operation. The default setting is to synchronize all files.

PALM V - Selecting the conduits for a modem HotSync operation - 1

Note: Applications that do not have a database (such as games) do not synchronize — even if you select the item in the Conduit Setup dialog box.

Tap OK.

After you prepare your computer and your organizer, and select your Conduit Setup options, you are ready to perform a modem HotSync operation.

To perform a modem HotSync operation:

Tap the Applications icon
Tap the HotSync icon .
Tap the Modem icon to dial the Palm Desktop modem and synchronize the applications.
Wait for the HotSync operation to complete. If you have any problems conducting a successful HotSync operation, see Appendix B.

When you use the Network HotSync software, you can take advantage of the LAN and WAN connectivity available in many office environments. The Network HotSync software enables you to perform a HotSync operation by dialing in to a network or by using a cradle that is connected to any computer on your LAN or WAN (provided that the computer connected to the cradle also has the Network HotSync software installed, your computer is on, and the HotSync Manager is running).

The Network HotSync software requires the following:

Your computer has TCP/IP support installed.
Both your company's network system and its remote access server support TCP/IP. (Your system administrator has this information.)
You have a remote access account. (If you don't have an account, consult your system administrator.)

Everything you need to connect to your company's dial-in server (network modem) is included with Palm Desktop software and organizer software. You need to activate the feature, however, on both Palm Desktop software and your organizer.

To prepare your computer for a network HotSync operation:

Click the HotSync Manager icon in the Windows system tray.

Tip: The Windows system tray is usually in the lower-right corner on your computer display. The location may vary depending on the location of the taskbar and the version of Windows you are using.

From the HotSync Manager menu, choose Network.

PALM V - Connecting to your company's dial-in server - 1

From the HotSync Manager menu, choose Setup.
Click the Network tab and make sure your user name has a check mark next to it. If the check mark is not there, click the check box next to your user name.

PALM V - Connecting to your company's dial-in server - 2

Click OK.
Place your organizer in the cradle and perform a HotSync operation.

The HotSync operation records network information about your computer on your organizer. With this information, your organizer can locate your computer when you perform a HotSync operation over the network.

To prepare your organizer for a network HotSync operation:

Tap the Applications icon
Tap the HotSync icon
Tap the Menu icon
Tap Options, then tap Modem Sync Prefix.
Tap Network.
Tap OK.

Note: For more information on the Network HotSync feature, see the web site http://www.palm.com. See “Network preferences and TCP/IP software” in Chapter 7 for information on configuring Network HotSync preferences.

The File Link feature enables you to synchronize Address Book and Memo Pad information on your organizer with a separate external file such as a company phone list. HotSync Manager stores the data in a separate category on your Palm Desktop software and your organizer. You can configure the File Link feature to check for changes to the external file when you perform a HotSync operation.

With File Link, you can synchronize with data stored in any of the following formats:

Comma-separated (.csv)
Memo Pad archive (.mpa)
Address Book archive (*.aba)
Text (.txt)

For information on how to set up a file link, see the Palm Desktop online Help.

If you use the File Link feature to configure several Palm Computing® connected organizers with specific information (such as a company phone list) before distributing them to their actual users, you can create a user profile to load the data into an organizer without associating that data with a user name. The User Profile feature is designed only for the first-time HotSync operation, before you assign a User ID to a particular organizer.

To create a user profile:

Open Palm Desktop software.
From the Tools menu, choose Users.
Click Profiles.
Click New.

PALM V - Creating a user profile - 1

Enter a name for the profile, and click OK.

PALM V - Creating a user profile - 2

Repeat steps 3 and 4 for each profile that you want to create, and then click OK to return to Palm Desktop software.
Select the profile from the User list and create the data for the profile (e.g., company phone list, etc.).

PALM V - Creating a user profile - 3

To use a profile for the first-time HotSync operation:

Place the new organizer in the cradle.
Press the HotSync button on the cradle.
Click Profiles.
Select the profile that you want to load on the organizer, and click OK.

PALM V - Creating a user profile - 4

Click Yes to transfer all the profile data to the organizer.

The next time you perform a HotSync operation, Palm Desktop software prompts you to assign a user name to the organizer.

The Preferences screens enable you to customize the configuration options on your Palm V™ organizer.

In the Preferences screens, you can do the following:

General Set the current date and time, the auto shut-off interval, the Stay on in cradle feature, the Beam Receive feature, and the system, alarm, and game sounds.

Formats Set the country default and the formats for dates, times, calendar, and numbers.

Modem Configure your organizer for use with a modem.

Owner Assign your name, phone number, and other owner information to your organizer.

Buttons Assign different applications to the buttons on the front panel of your organizer and the HotSync® button on the cradle, and reassign the full-screen pen stroke command.

ShortCuts Define a list of Graffiti® abbreviations.

Digitizer Calibrate the screen on your organizer.

Network Configure your organizer for use with a network.

To open the Preferences screens:

Tap the Applications icon
Tap the Preferences icon
Tap the pick list in the upper-right corner of the screen.
Select the Preferences screen you want to view.

The Buttons Preferences screen enables you to associate different applications with the buttons on the front of the organizer.

For example, if you find that you seldom use To Do List and often use Expense, you can assign the To Do List button to start Expense.

Any changes you make in the Buttons Preferences screen become effective immediately; you do not have to change to a different screen or application.

If you assign a different application to a button, you can still access the original application using the Applications Launcher.

Tap the pick list next to the button you want to re-assign.

PALM V - To change the Buttons preferences: - 1

Tap the application that you want to assign to the button.

Tip: To restore all of the buttons to their factory settings, tap Default.

The Buttons Preferences screen enables you to change the assignment of the full-screen pen stroke. By default, the full-screen pen stroke activates Graffiti Help.

PALM V - Pen preferences - 1

To change the Pen preferences:

Tap Pen.

PALM V - Pen preferences - 2

Tap the pick list and select one of the following settings for the full-screen pen stroke:

Backlight Turns on the backlight of your organizer.

Keyboard Opens the onscreen keyboard for entering text characters.

Graffiti Help Opens a series of screens that show the complete Graffiti character set.

Turn Off & Lock Turns off and locks the organizer. You must assign a password to lock the organizer. When locked, you need to enter the password to use your organizer.

Beam Data Beams the current record to another Palm Computing connected organizer.

Tap OK.

The Buttons Preferences screen also enables you to associate different applications with the HotSync button on the cradle and the HotSync button on the optional Palm V Modem. Any changes that you make in the HotSync Buttons dialog box become effective immediately; you do not have to change to a different screen or application.

Tap HotSync.
Tap the pick list next to the button you want to assign.

PALM V - To change the HotSync buttons preferences: - 1

Tap the application that you want to assign to each button.

The default setting for each button is the HotSync setting, which means the cradle and optional Palm V Modem perform their normal HotSync functions.

Tap OK.

The Digitizer Preferences screen opens the digitizer calibration screen. This is the same screen that appears when you start your organizer for the first time.

You can recalibrate your screen after a hard reset, or if your digitizer drifts.

Use the Formats Preferences screen to set the country default and the display format of the dates, times, and numbers on your organizer.

The country default sets date, time, week start day, and number

conventions based on geographic regions where you might use your organizer. For example, in the United Kingdom, time often is expressed using a 24-hour clock. In the United States, on the other hand, time is expressed using a 12-hour clock with an AM or PM suffix.

All your organizer applications use the Country default settings. You can, however, customize your own preferences as described in the "Time, date, week start, and numbers formats" section later in this chapter.

Tap the country name pick list.

PALM V - To set the country default: - 1

Tap the setting you want to use.

The Time setting defines the format for the time of day. The time format that you select appears in all applications on your organizer.

To select the time, date, week start, and numbers format:

Tap the Time pick list and select a format.
Tap the Date pick list and select a format.
Tap the Week starts pick list, and select whether you want the first day of the week to be Sunday or Monday.

Note: This setting controls the Day, Week, and Month views in Date Book and all other aspects of your organizer that display a calendar.

Tap the Numbers pick list, and select formats for the decimal point and thousands separator.

The General Preferences screen enables you to set the time, date, auto shutoff interval, and sounds for your organizer.

See Chapter 1 for information on setting the time and date.

Your organizer has an automatic shutoff feature that turns off the power and backlight after a period of inactivity. This feature helps conserve battery power in case you forget to turn off your organizer.

If you find that your organizer shuts itself off before you finish reviewing the information on the screen, you should increase the time setting of the automatic shutoff feature.

Tap the Auto-off pick list.
Tap the setting you want to use for the automatic shutoff feature: 1 minute, 2 minutes, or 3 minutes.

You can choose to leave your organizer on when it is in the cradle during a HotSync operation, or when you are recharging the battery, so you can continue to view your data.

Tap the Stay on in Cradle check box to leave your organizer on when it is in the cradle.

PALM V - To change the cradle setting: - 1

Your organizer uses a variety of sounds. The System, Alarm, and Game Sound settings enable you to turn the sounds on or off, and to adjust the volume level.

Tap the System Sound pick list and select the sound level.

Note: When you turn off the System Sounds, you also turn off the "chime" tones associated with the HotSync operation.

Tap the Alarm Sound pick list and select the sound level.
Tap the Game Sound pick list and select the sound level.

Note: The Game Sound setting works only with games that are programmed to respond to this setting. Older games typically do not respond to this setting.

You can choose to turn off the Beam Receive feature. This prohibits anyone from beaming information to your organizer. It also results in a slight saving of battery power.

To change the Beam Receive setting:

Tap the Beam Receive pick list and select On or Off.

The Modem Preferences screen enables you to define the settings for a modem that is directly connected to your organizer. These settings are for applications that activate and use the modem.

Note: You can purchase a Palm V Modem for using with your organizer. See http://www.palm.com.

Tap TouchTone or Rotary.

PALM V - To define the modem preferences: - 1

Note: Select the Rotary setting only if you are certain that your telephone service does not support TouchTone dialing.

Tap the Speed pick list and select the maximum speed for your modem.
Tap the Speaker pick list and select the speaker volume that you want for the modem.
Tap the Flow Ctl (Flow Control) pick list and select either Automatic, On (Xon), or Off (Xoff) flow control for the modem connection.
Tap the Country pick list and select the country where you are using your organizer.
If necessary, edit the String text to change the modem setup string.

The Network Preferences settings enable you to use the TCP/IP software that is included in the organizer operating system. You can use the TCP/IP software to connect with Internet Service Providers (ISPs) or dial-in (remote access) servers. Because the TCP/IP software is a feature of the operating system, you configure all parameters relating to it from the Preferences application.

To use TCP/IP, you must configure both the Modem Preferences and the Network Preferences settings.

Note: Modem Preferences settings enable your Palm V organizer to use the Palm V Modem to communicate with remote devices. For example, you can communicate with your ISP server, or with your computer if you are away on travel. See "Modem preferences" earlier in this chapter for a complete explanation on how to configure modem parameters.

After you configure both the Network and Modem Preferences, you can establish a PPP (Point-to-Point Protocol), SLIP (Serial Line Internet Protocol), or CSLIP (Compressed Serial Line Internet Protocol) connection with your ISP or dial-in server. You can do this either by using menu commands from the Network Preferences screen or by using a third-party application.

Note: TCP/IP provides the ability to connect to your ISP or dial-in server with applications that allow you to view the transmitted data. Visit the web site http://www.palm.com for information on third-party applications that take advantage of TCP/IP.

Use the Service setting to select the service template for your Internet Service Provider or a dial-in server. Service templates are a set of ISP and dial-in server configuration settings that you can create, save, and reuse.

Tap the Service pick list.

PALM V - To select a service: - 1

Tap the predefined service template you want to use.

The User Name setting identifies the name you use when you log into your Internet Service Provider or your dial-in server. Although this field can contain multiple lines of text, only two lines appear onscreen.

Tap the User Name field.
Enter your user name.

PALM V - To enter a user name: - 1

Note: Most dial-in servers do not accept spaces in the user name.

The Password box identifies the password you use to log into your server or ISP. Your entry in this field determines whether your organizer prompts you to enter a password each time you log into your network:

If you do not enter a password, your organizer displays the word "Prompt" in this field and asks you to enter a password during the login procedure.
If you enter a password, your organizer displays the word "Assigned" in this field and does not prompt you to enter a password during the login procedure.

Note: If you are concerned about security, select the Prompt option and do not enter a password.

Tap the Password field.
Enter the password you use to log into your server.

PALM V - To enter a password: - 1

Note: The Password field updates to display the word "Assigned."

When you select the Phone field, your organizer opens a dialog box in which you define the telephone number you use to connect with your ISP or dial-in server. In addition, you can also define a prefix, disable Call Waiting, and give special instructions for using a calling card.

Note: The Phone Setup dialog box works correctly for AT&T and Sprint long-distance services. However, because MCI works differently, MCI customers need to put the calling card number in the Phone # field and the phone number in the Use calling card field.

Tap the Phone # field.
Enter the phone number you use to reach your ISP or dial-in server.

PALM V - To enter your server phone number: - 1

If you need to enter a prefix or disable Call Waiting, skip to those procedures. Otherwise, tap OK.

A prefix is a number that you dial before the telephone number to access an outside line. For example, many offices require that you dial "9" to dial a number outside the building.

Tap the Dial Prefix check box to select it.

PALM V - To enter a prefix: - 1

Enter the prefix.
Tap OK.

Call Waiting can cause your session to terminate if you receive a call while you are connected. If your telephone has Call Waiting, you need to disable this feature before logging into your ISP or dial-in server.

Tap the Disable call waiting check box to select it.

PALM V - To disable Call Waiting: - 1

Enter the code to disable Call Waiting on the Disable call waiting line.

Note: Each telephone company assigns a code to disable Call Waiting. Contact your local telephone company for the code that is appropriate for you.

Tap OK.

The Use calling card field enables you to use your calling card when dialing your ISP or Intranet server. Keep in mind that there is usually a delay before you enter your calling card number. When you define your calling card number, you need to add commas at the beginning to compensate for this delay. Each comma delays transmission of your calling card number for two seconds.

Tap the Use calling card check box to select it.

PALM V - To use a calling card: - 1

Enter your calling card number on the Use calling card line.

Note: It's a good idea to add at least three commas at the beginning of your calling card number to compensate for the cue delay.

Tap OK.

After you set your Modem and Network Preferences, establishing a connection to your Internet Service Provider (ISP) or your company's network (dial-in server) is easy.

Note: If you are connecting to an ISP, you need a third-party application, such as a web browser or news reader, to take advantage of this connection. For information about third-party applications that support TCP/IP, check the web site http://www.palm.com.

Tap Connect to dial the current service and display the Service Connection Progress messages.

Tip: To see expanded Service Connection Progress messages, press the lower half of the Scroll button.

Tap Disconnect to terminate the connection between your organizer and your service.

You can create additional service templates from scratch or by duplicating existing templates and editing information. After you create a new or duplicate template, you can add and edit settings.

Tap the Menu icon
Tap Service, and then tap New.

A new service template (called Untitled) is added to the Service pick list.

Tap the Service pick list.
Tap the predefined service template you want to duplicate.
Tap the Menu icon
Tap Service, and then tap Duplicate.

A copy of the service template is added to the Service pick list.

If you are using one of the predefined service templates, you probably only need to enter your user name and telephone number. If you are creating a new service template, you may need to provide additional information to your ISP or dial-in server. You use the Details dialog box to add additional information to a selected service template.

Tap the service field.
Tap Details.

PALM V - To select a connection type: - 1

Tap the Connection type pick list and select one of the following connection types:

PPP

Point-to-Point protocol

SLIP

Serial Line Internet Protocol

CSLIP

Compressed Serial Line Internet Protocol

Note: If you are not sure, try PPP; if that doesn't work, ask your Internet Service Provider or your System Administrator for the correct connection type.

The Idle timeout setting defines how long your organizer waits before dropping the connection with your ISP or dial-in server when you switch out of a TCP/IP application.

Tap the Idle timeout pick list and select one of the following options:

Drops the connection to your ISP immediately when you switch to another application.

Waits one minute for you to open another application before it drops the connection.

Waits two minutes.

Waits three minutes.

Keeps your PPP or SLIP connection until you turn off your organizer (or until it times out). This option works best with the Palm V Modem.

The Domain Naming System (DNS) is a mechanism in the Internet for translating the names of host computers into IP addresses. When you enter a DNS number (or IP address), you are identifying a specific server that handles the translation services.

Each IP address has four sections, separated by periods. In the Details dialog box, you enter each section separately. Each section of an IP address is made up of a number from 0 to 255; numbers are the only allowable characters in this field.

Ask your Internet Service Provider or System Administrator for the correct Primary or Secondary DNS IP numbers.

Tip: Many systems do not require that you enter a DNS. If you are not sure, leave the DNS field blank.

Tap the Query DNS check box to deselect it.
Tap the space to the left of the first period in the Primary DNS field, and then enter the first section of the IP address.

Note: Each section must be a number from 0 to 255.

Repeat step 2 for the second, third, and last sections of the Primary DNS field.
Repeat steps 2 and 3 for the Secondary DNS number.

Everyone who logs on to the Internet needs to have a unique identifier (an IP address), whether permanent or temporary. Some networks dynamically assign a temporary IP address when clients log in. The IP Address field lets you identify whether your network provides automatic (dynamic) temporary IP addressing.

Note: If your IP address is permanently assigned, you need to get that information from your System Administrator. If you are not sure, select Automatic.

Tap the IP Address check box to select it.

PALM V - To identify dynamic IP addressing: - 1

Tap the IP Address check box to deselect it and display a permanent IP address field below the check box.
Tap the space to the left of the first period then enter the first section of the IP address.

Note: Each section must be a number from 0 to 255.

Tap and enter the remaining sections of the IP address.
Tap OK.

A login script is a series of commands, similar to an autoexec.bat file, that automates logging into your ISP. You can create login script files by selecting commands from the Command pick list in the Login Script dialog. Some commands from the Command pick list, such as Send, require you to supply additional information. Those commands have a parameter field so that you can add the necessary data.

Note: You can also use non-ASCII and literal characters in your login script. See Appendix D for more information.

Tap Script.
Tap the End pick list.

PALM V - To create a login script: - 1

Tap the command you want from the Command list. If the command requires additional information, a field appears to the right of it for you to enter the information. The following commands are available:

Tells your organizer to wait for specific characters from the TCP/IP server before executing the next command.

Transmits specific characters to the TCP/IP server to which you are connecting.

Transmits a carriage return or LF character to the TCP/IP server to which you are connecting.

Send User ID Transmits the User ID information entered in the User ID field of the Network Preferences screen.

Send Transmits the password entered in the Password field of the Network Preferences screen. If you did not enter a password, this command prompts you to enter one. The Password command is usually followed by a Send CR command.

Delay Tells your organizer to wait a specific number of seconds before executing the next command in the login script.

Get IP Reads an IP address and uses it as the IP address for your organizer. This command is used with SLIP connections.

Prompt Opens a dialog box and prompts you to enter text of some kind (for example, a password or a security code).

End Identifies the last line in the login script.

Repeat steps 2 and 3 until the login script is complete.
Tap OK.

There is only one way to delete a service template: use the Delete command from the Service menu.

Tap the Service pick list.
Tap the service template you want to delete.
Tap the Menu icon
Tap Service, and then tap Delete.
Tap OK.

The Network Preferences screen includes menu commands to make it fast and easy to create and edit service templates. TCP/IP application menus are show here for your reference.

See "Using menus" in Chapter 1 for more information about choosing menu commands.

PALM V - Service menu - 1

PALM V - Options menu - 1

If you are having a problem establishing a network connection using TCP/IP, check this section and try the suggestions listed.

It's helpful to identify at what point in the login procedure the connection fails. An easy way to do this is to display the expanded Service Connection Progress messages. Expanded Service Connection Progress messages describe the current stage of the login procedure. Press the lower half of the scroll button at any point during login to display these messages.

If viewing the expanded Service Connection Progress messages does not give you enough information to find out why you cannot connect to your ISP or dial-in server, take a look at the Network Log. The Network Log lists all of the communication that occurs between your modem and your dial-in server during the login procedure. The information in the Network Log can help your ISP or your System Administrator pinpoint where the login procedure communication fails and why.

Tap Options, and then tap View Log.
Tap the up and down arrows of the scroll bar to see the entire Network Log.
Tap Done.

If your ISP or dial-in server requires a DNS number and you did not enter that information in the Network Preferences screen, it will appear that you successfully logged into your network. When you try to use an application or look up information, however, the connection fails. If this occurs, try adding a DNS number. Ask your ISP or your System Administrator for the correct Primary and Secondary DNS IP numbers.

The Owner Preferences screen enables you to record a name, company name, phone number, or any other information that you want to associate with your organizer.

If you use the Security application to turn off and lock your organizer with a password, information that you put in the Owner Preferences displays the next time you turn on your organizer. See Chapter 1 for more information.

Enter the text that you want to associate with your organizer in the Owner Preferences screen. If you enter more text than can fit on one screen, a scroll bar automatically appears on the right side of the screen.

PALM V - To enter the Owner preferences: - 1

If you assign a password with the Security application, the information in the Owner Preferences screen cannot be changed. In this case, an Unlock button appears at the bottom of the screen.

Tap Unlock.
Enter the password that you defined in the Security application.
Tap OK.

The ShortCuts Preferences screen enables you to define abbreviations for entering text with Graffiti strokes. This section describes how to create, edit, and delete a ShortCut. See Chapter 2 for more information on the use of ShortCuts.

You can create a ShortCut for any words, letters, or numbers. All ShortCuts you create appear on the list in the ShortCut Preferences screen. All the ShortCuts are available in any of your organizer applications and are backed up on your computer when you perform a HotSync operation.

Tap New.
On the ShortCut name line, enter the letters you want to use to activate the ShortCut.

PALM V - To create a ShortCut: - 1

Tap the ShortCut Text area and enter the text that you want to appear when you write the ShortCut characters.

Tip: You may want to add a space (space character) after the last word in your ShortCut text. This way, a space automatically follows the ShortCut text.

Tap OK.

Tip: To use a ShortCut, draw the ShortCut stroke followed by the ShortCut characters. When you draw the ShortCut stroke, the ShortCut symbol appears at the insertion point to show that you are in ShortCut mode.

ShortCut

After you create a ShortCut, you can modify it at any time.

Tap the ShortCut you want to edit.
Tap Edit.
Make the changes you want and tap OK.

If you no longer need a ShortCut, you can delete it from the list of ShortCuts.

Tap the ShortCut you want to delete.
Tap Delete.
Tap Yes.

This chapter provides information on the following:

Proper care of your organizer
Prolonging battery life
Resetting your organizer

Your organizer is designed to be rugged and reliable and to provide years of trouble-free service. Please observe the following general tips when using your organizer:

Take care not to scratch the screen of your organizer. Keep the screen clean. When working with your organizer, use the supplied stylus or plastic-tipped pens intended for use with a touch-sensitive screen. Never use an actual pen or pencil or other sharp object on the surface of the organizer screen.
- Your organizer is not waterproof and should not be exposed to rain or moisture. Under extreme conditions, water may enter the circuitry through the front panel buttons. In general, treat your organizer as you would a pocket calculator or other small electronic instrument.
- The touch-sensitive screen of your organizer contains a glass element. Take care not to drop your organizer or subject it to any strong impact. Do not carry your organizer in your back pocket: if you sit on it, the glass may break.
- Protect your organizer from temperature extremes. Do not leave your organizer on the dashboard of a car on a hot day, and keep it away from heaters and other heat sources.
- Do not store or use your organizer in any location that is extremely dusty, damp, or wet.
- Use a soft, damp cloth to clean your organizer. If the surface of the organizer screen becomes soiled, clean it with a soft cloth moistened with a diluted window-cleaning solution.

Please note the following considerations for the battery in your organizer:

Under normal conditions, your organizer battery should remain charged by placing it in the cradle for just a few minutes each day. You can conserve battery life by minimizing the use of the backlight feature, and changing the Auto-off setting that automatically turns the organizer off after a period of inactivity. See "General preferences" in Chapter 7.
If the battery becomes low in the course of normal use, an alert appears on the organizer screen describing the low battery condition. If this alert appears, perform a HotSync® operation to back up your data; then recharge the unit. This helps prevent accidental data loss.
If the battery drains to the point where your organizer does not operate, it stores your data safely for about a week. In this case, there is enough residual energy in the battery to store the data, but not enough to turn on your organizer. If your organizer does not turn on when you press the power button, you should recharge the unit immediately.
If your battery drains and you have the unit in an uncharged state for an extended period of time, you can lose all of the stored data.
There are no serviceable parts inside your organizer, so do not attempt to open the unit. You never need to replace the battery, even if the charge runs out.
If you ever dispose of your Palm V^TM organizer, please dispose of it without damaging the environment. Either return your organizer to 3Com, or take it to your nearest environmental recycling center.

Under normal circumstances, you will not have to use the reset button. On rare occasions, however, your organizer may no longer respond to buttons or the screen. In this case, you need to perform a reset to get your organizer running again.

A soft reset tells your organizer to stop what it's doing and start over again. All records and entries stored in your organizer are retained with a soft reset. After a soft reset, the Welcome screen appears, followed by the General Preferences screen (to set time and date).

Use the reset tip tool, or the tip of an unfolded paper clip (or similar object without a sharp tip), to gently press the reset button inside the hole on the back panel of your organizer.

PALM V - To perform a soft reset: - 1
Tip: The metal and plastic stylus that comes with your organizer has a reset tip inside. To use it, unscrew the metal barrel from the stylus quill.

With a hard reset, all records and entries stored in your organizer are erased. Never perform a hard reset unless a soft reset does not solve your problem.

Note: You can restore any data previously synchronized with your computer during the next HotSync operation.

Hold down the power button on the front panel of the organizer.
While holding down the power button, use the tip of an unfolded paper clip (or similar object without a sharp tip) to gently press the reset button.
Release the power button.
When a message appears on the organizer screen warning that you are about to erase all the data stored on your organizer, do one of the following:

Press the upper half of the scroll button on the front panel of the organizer to complete the hard reset and display the Digitizer screen.

Press any other button to perform a soft reset.

Note: With a hard reset, the current date and time are retained. Formats Preferences and other settings are restored to their factory default settings.

If you encounter a problem with your Palm V^TM organizer, do not call Technical Support until you have reviewed the following list of frequently asked questions, and you have also reviewed the following:

The README file and HelpNotes located in the folder where you installed the Palm™ Desktop software on your computer (or on your installation CD or diskettes)
The Palm Desktop online Help
The most recent Palm V organizer HelpNotes on your regional web site

If you are still having problems, contact Technical Support. For US and International telephone numbers, see the Technical Support card that comes with your organizer.

Note: Thousands of third-party add-on applications have been written for the Palm Computing® platform. Unfortunately, we are not able to support such a large number of third-party applications. If you are having a problem with a third-party application, please contact the developer or publisher of that software.

When I install Palm™ Desktop software I get an error that a modem is attached to my serial port, but there is no modem attached.

Take your organizer out of the cradle and install again.

Problem	Solution
My organizer won't turn on.	Try each of these in turn: Press the contrast control button and adjust the contrast. Recharge the unit. If your organizer still does not operate, try a soft reset. See “Resetting your organizer” in Appendix A.
I get a warning message telling me my organizer memory is full.	Purge Date Book and To Do List. This deletes To Do List items and past Date Book events from the memory of your organizer. See “Purging records” in Chapter 4. You may need to perform a HotSync® operation to recover the memory. Delete unused memos and records. If necessary, you can save these records. See “Deleting records” in Chapter 4. If you have installed additional applications on your organizer, remove them to recover memory. See “Removing applications” in Chapter 3.
My organizer keeps turning itself off.	Your organizer is designed to turn itself off after a period of inactivity. This period can be set at one, two, or three minutes. Check the Auto-off setting. See “General preferences” in Chapter 7.
My organizer is not making any sounds.	Check the System Sound setting. See “General preferences” in Chapter 7.
My organizer has frozen.	Perform a soft reset. See “Resetting your organizer” in Appendix A.
I don’t see anything on my organizer’s screen.	Change the contrast settings. Check the battery power. If necessary, recharge the unit.

When I tap the buttons or screen icons, my organizer activates the wrong feature.

When I tap the Menu icon, nothing happens.

I can't get my organizer to recognize my handwriting.

Calibrate the screen. See "Digitizer preferences" in Chapter 7.

Not all applications or screens have menus. Try changing to a different application.

For your organizer to recognize handwriting input with the stylus, you need to use the Graffiti® writing. See "Using Graffiti writing to enter data" in Chapter 2.
Make the Graffiti character strokes in the Graffiti writing area, not on the display part of the screen.
Write Graffiti strokes for letters in the left-hand side, and the strokes for numbers in the right-hand side of the Graffiti writing area.
Make sure that Graffiti is not shifted into extended or punctuation modes. See "Using Graffiti writing to enter data" in Chapter 2.

I tapped the Today button, but it does not show the correct date.

I know I entered some records, but they do not appear in the application.

I am having problems listing memos the way I want to see them.

I created an event in Date Book, but it doesn't appear in the Week View.

Your organizer is not set to the current date. Make sure the Set Date box in the General Preferences screen displays the current date. See "General preferences" in Chapter 7 for more information.

Check the Categories pick list (upper-right corner of the screen). Choose All to display all of the records for the application.
Check Security and make sure that the Private Records setting is set to Show private records.
If you cannot manually arrange the order of the memos in the List screen, check the Memo Preferences setting. Make sure that Sort by is set to Manual.
If you choose to view your memos alphabetically on Palm Desktop software and then perform a HotSync operation, the memos on your organizer still appear in the order defined in the Memo Preferences setting. In other words, the sort settings that you use with Palm Desktop software are not transferred to your organizer.

In the Week View, you cannot select overlapping events that have the same start time. If you have two or more events with the same start time, choose the Day View for the particular day to see the overlapping events.

I cannot do a HotSync operation; what should I check to make sure I am doing it correctly?

Check the Windows tray to make sure the HotSync Manager is running. If it is not, open Palm Desktop software.
Click the HotSync Manager, choose Setup and click the Local tab. Check the Serial Port setting displays the correct COM port where your cradle is attached.
Make sure the cradle is connected securely.
Click the HotSync Manager and choose Custom. Check the correct conduit is active.
Click the HotSync Manager and choose Custom. Check the correct conduit is active.
Check the correct conduit is installed. Reinstall the HotSync Manager and make sure the correct conduit is selected.
Make sure you are not running another program, such as America Online, CompuServe, or WinFax, that uses the serial port you selected in the Setup dialog box.
Reinstall the Palm Desktop software.

I did a HotSync operation, but one of my applications did not synchronize.

I am using Outlook as my PIM, but I cannot do a HotSync operation.

I cannot launch the HotSync Manager.

I tried to do a local HotSync operation, but it did not complete successfully.

Try each of these in turn:

Make sure HotSync Manager is running. If HotSync Manager is running, exit and restart it.
Make sure you selected Local from the HotSync Manager menu or the Palm Desktop software menu.
Check the cable connection between the cradle and the serial port on your computer.
Make sure you selected the correct serial port on the Local tab in the Setup dialog. It should be set to the port where you connected the cradle.
Try a lower baud rate setting on the Local tab in the Setup dialog.
Make sure you are not running another program, such as America Online, CompuServe, or WinFax, that uses the serial port you selected in the Setup dialog box.
- Read the HotSync Log for the user account for which you are performing a HotSync operation.
Make sure your organizer is seated in the cradle correctly.
Make sure the gold-plated connectors on the cradle and your organizer are clean. Use a pencil eraser to clean them.

I tried to do a modem HotSync operation, but it did not complete successfully.

Check the following on your computer:

Make sure your computer is turned on and that it does not shut down automatically as part of an energy-saving feature.
Make sure the modem connected to your computer is turned on and is connected to the outgoing phone line.
Make sure Modem is checked in the HotSync Manager menu.
Make sure the modem you are using with your organizer has an on-off switch. Your organizer cannot "wake up" a modem that has an auto-off feature.
Make sure the modem is connected properly to a serial port on your computer and is connected to the incoming phone line.
- Confirm that the Setup String in the Setup dialog box configures your modem correctly. You may need to select a different Modem Type or enter a custom Setup String. Most modems have a Setup String that causes them to send initial connection sounds to a speaker. You can use these sounds to check the modem connection.
- Confirm that the Speed setting in the Setup dialog box is appropriate for your modem.
If you have problems using the As Fast As Possible option or a specific speed, try using a slower speed.
Make sure you selected Modem from the HotSync Manager menu.
Make sure you are not running another program, such as America Online, CompuServe, or WinFax, that uses the serial port you selected in the Setup dialog box.

I tried to do a modem HotSync operation, but it did not complete successfully. (continued)

Make sure your modem resets before you try again. (Turn off your modem, wait a minute, then turn it back on.)

Check the following on your organizer:

Confirm that your modem is turned on.
Make sure the dialing instruction dials the correct phone number.
If you need to dial an outside line prefix, make sure you selected the Dial Prefix option on your organizer and entered the correct code.
If the telephone line you are using has Call Waiting, make sure you selected the Disable call waiting option under Modem Sync Phone Setup on your organizer and entered the correct code.
Make sure the telephone line you are using is not noisy, which can interrupt communications.
Make sure your modem resets before you try again. (Turn off your modem, wait a minute, then turn it back on.)

I cannot beam data to another Palm Computing connected organizer.

Confirm that your organizer and the other Palm V organizer are between ten centimeters (approximately 4") and one meter (approximately 39") apart, and that the path between the two devices is clear of obstacles. Beaming distance to other Palm Computing® connected organizers may be different.
Move your organizer closer to the receiving device.
Your organizer requires at least twice the amount of memory available as the data you are receiving. For example, if you are receiving a 30K application, you must have at least 60K free.

When someone beams data to my organizer, I get a message telling me it is out of memory.

When I place my Palm V organizer in the cradle, the cradle light does not go on.

Confirm that your organizer is well seated in the cradle.
Confirm that your recharger cable is properly connected to the back of the cradle's serial (COM) port connector that plugs into your computer.
Confirm that your recharger is plugged into an AC outlet and that the AC outlet has power.

I forgot the password, and my organizer is not locked.

You can use Security to delete the password. If you do this, your organizer deletes all entries marked as private. You can, however, perform a HotSync operation before you delete the password: the HotSync process backs up all entries, whether or not they are marked private. In this case, the following procedure restores your private entries and lets you access them:

Use the Palm Desktop software and the cradle to synchronize your data.
Tap Forgotten Password in Security to remove the password and delete all private records.
Perform a HotSync operation to synchronize your data and restore the private records by transferring them from your computer to your organizer.

I forgot the password and my organizer is locked.

If you assign a password and lock your organizer, you must perform a hard reset to continue using your it. See "Performing a hard reset" in Appendix A for more information.

If, after reviewing the sources listed at the beginning of this appendix, you cannot solve your problem, contact your regional technical support office by e-mail, phone, or fax.

Before requesting support, please experiment a bit to reproduce and isolate the problem. When you do contact support, please be ready to provide the following information:

The name and version of the operating system you are using
The actual error message or state you are experiencing
The steps you take to reproduce the problem
The version of organizer software you are using and available memory

To get version and memory information:

Tap the Applications icon
Tap the Menu icon
Tap App, and then tap Info.

Note: Thousands of third-party add-on applications have been written for the Palm Computing platform. Unfortunately, we are not able to support such a large number of third-party applications. If you are having a problem with a third-party application, please contact the developer or publisher of that software.

This section explains how to modify existing Expense application templates and how to create your own custom expense report templates for use with the Expense application.

Note: This section assumes that you are familiar with Microsoft Excel or a similar spreadsheet application. If you are not familiar with Microsoft Excel, consult your company's Information Services department or another experienced user.

Before creating or modifying an Expense template, it's important to understand the function of the Palm™ Desktop software Expense application. In simple terms, the Expense application is designed to move Expense data from your Palm V™ organizer into a Microsoft Excel spreadsheet.

Each Expense item stored in your organizer represents a group of related data. The following data can be associated with an expense item:

Category Payment Currency
Date Vendor
Expense Type City
Amount Attendees
Payment Method Note

When you perform a HotSync® operation between your organizer and Palm Desktop software on your computer, the Expense data is stored on your computer (in a file named Expense.txt). When you open the Expense application in Palm Desktop software, an Excel macro starts, and populates an expense template with your data based on the rules specified in a spreadsheet file named Maptable.xls.

The Mappable.xls file is an editable spreadsheet that functions as a "mapping table." The function of the mapping table is to guide the Excel macro in extracting the Expense data. The mapping table tells

the Excel macro how large the spreadsheet is and provides the data-cell layout of the Excel template used for the Expense Report.

Four sample Expense Report templates come with Palm Desktop software. These templates are stored in the Template folder (which is in the same folder as the Palm Desktop software application).

If the layout of one (or more) of these templates is appropriate for your reporting needs, you can easily customize the templates with your company name and other information.

Make a backup copy of the contents of the Template folder.

PALM V - To customize a sample Expense Report template: - 1

Double-click the name of the sample template you want to modify to open it in Microsoft Excel.
Make any changes that you want to the names (or other information) in the sample template.

Important: Do not insert rows or columns in the sample template. Doing so changes the way your Expense data maps to the template and causes errors. If you want to move the cells to a different location or add or delete rows or columns, you have to make changes to the Maptable.xls file.

Note: You can insert your own company logo without changing the Maptable.xls file. If you change the file name, however, you need to make a corresponding change in the Maptable.xls file.

You can also rename cells without changing the Captable.xls file, provided that the expense type corresponds to your organizer data. For example, you can

change “Snack” to “Munchies,” and then all items entered on your organizer as “Snack” map to the cell(s) labeled “Munchies.”

From the File menu, choose Save As.
Click the Save as type drop-down list and choose Template (.xlt).
Navigate to the Template folder (in the Palm Desktop software directory).

Note: If you do not need to change the Maptable.xls file, save the template file with its original file name (e.g., Sample2.xlt).

If you do need to change the Maptable.xls file, give your modified template a unique name. Be sure to use the .xlt file suffix, which defines the file as a Microsoft Excel template.

Click Save to save your modified template and make it available for future use.

Note: If you need to modify the Maptable.xls file, you must do this before you can use the modified template with your Expense data. To modify the Maptable.xls file for your new template, see "Programming the mapping table" later in this appendix. Read all of the sections of this appendix before making changes to the Maptable.xls file.

This section describes the layout considerations for the Expense Report and explains the terms used for creating the report.

There are two kinds of labels that you need to define for your report: day/date and expense type. Each kind of label can be either Fixed or Variable. A Fixed label means that the label always appears as a header at the beginning of a row or column. If a label is not Fixed, it is variable.

For example, a list table of expenses could have variable labels in the rows for day/date, and variable labels in the columns for expense type. In this case, neither day/date or expense type information would be "fixed" (as a header). Instead, the date and expense type information would be filled into the cells of the spreadsheet as appropriate.

Examples of both Fixed and Variable labels appear in the sample expense templates.

A Section is an area of the report that has common formatting. It is common for an Expense report to have more than one Section. For example, the following sample Expense Report named Sample3.xlt contains several Sections.

PALM V - Sections - 1

Because your Expense data maps to row and column areas of your final report, different Sections require different definitions for the data mapping. To create additional Sections with different mapping, you create corresponding additional lines to the mapping table file named Maptable.xls. This procedure is explained later in this appendix.

If a section contains cells for prepaid (company paid) expenses, you need to create an additional line in the mapping table for "prepaid." This will count as an additional section in the mapping table. The only data that differs in the prepaid section (from the non-prepaid section) is the row/column numbers for the expense type.

If you already have a custom Excel expense report, you can use it with a modified mapping table. However, before you can create a Maptable.xls file that corresponds to your custom Expense Report, you must first analyze the characteristics of your report.

Perform the following before you begin a custom mapping table:

Print a copy of your custom expense report. Activate the Row and Column Headings option in the Sheet settings of the Page Setup command. This enables you to quickly determine the size of the Section(s), as well as the numbers for the start rows and columns.
On the printed copy, identify the data Sections. A Section is an area of data with common row and column formatting. A yellow highlighter marking pen can make it easy to see the Sections as you work with programming the mapping table. Your custom Expense Report can contain any number of Sections, and the same data can be repeated in any Section.
On the printed copy, identify the type of Labels that apply to each Section. Each Section can have only one kind of Fixed or Variable Label for rows. Likewise, each Section can have only one kind of Fixed or Variable Label for columns.
Place a copy of your custom Expense Report in the Template folder (in the Palm Desktop software directory). Change the file name so it has the file extension .xlt (which defines it as a Microsoft Excel template). Make a note of the exact file name so it can be defined in the mapping table file.

Once you have analyzed the components of your custom Expense Report, you can program the mapping table to fill the report with data from the organizer.

Open a copy of the Maptable.xls file in Microsoft Excel.

Note: This file is located in the same folder as the Palm Desktop software application. Make a backup copy of this file before you make your modifications.

Mapping a new template. Scroll to where you find the name of the original template that you chose for your modifications. The name of the template will appear in column B of the Maptable.xls file, next to the cell highlighted in green that reads "Template Name:" If you did not modify an existing template, move to any table in the Maptable.xls file.
Select all the rows associated with the template name. To select the rows, click and drag on the row numbers (left side), so they appear highlighted.

PALM V - To program a new custom mapping table: - 1

From the Edit menu, choose Copy.
Scroll down to a blank area of the Maptable.xls file (below the rows used for Sample4.xlt), and click on a row number to select a blank row.
From the Edit menu, choose Paste. A copy of the rows you selected in step 3 is pasted into the Mtable.xls file.
Name the table. In the cell immediately to the right of the cell entitled Template Name, enter the exact file name of your custom Expense Report template.
Define the number of Sections. Each row in a table defines how your organizer data will be placed in a Section of your custom Expense Report. Note that the prepaid portion of a section has its own row and counts as a separate section for map table purposes, even though it is not a separate section in your template.

PALM V - To program a new custom mapping table: - 2

You may add or delete rows as necessary so that the total number of rows corresponds to the number of Sections in your custom Expense Report. To clear all of the existing settings in a row, click to select the row and press Ctrl+Delete. Name each row to correspond to a Section of your custom Expense Report.

Determine the Label settings. The orientation of the data fields (Row, Column) appears in the yellow section of the table.

SAMPLESHEET
	H. pylor			ELT 1000
Fixed Label		Variable Label Type		Fixed Label		Variable Label Type
Day/Date	Supervision Type	Day/Date	Supervision Type	Day/Date	Supervision Type	Day/Date
		X				X

Determine whether the Rows will contain expense or date information, and place an "x" in the appropriate cell. When you do this, you also define whether the label is Fixed or Variable. You can place only one "x" in the Row section (columns 2-5).

Determine whether the Columns will contain expense or date information, and place an "x" in the appropriate cell. When you do this, you also define whether the label is Fixed or Variable. You can place only one "x" in the Column section (columns 6-9).

Define the dimensions of the Section. The dimensions of the Section appear in the green columns (10-13).


Total Flows	Total Costs	Stuart Flows	Stuart Costs
56		12	1

of Represents the total number of rows in the Section, Rows excluding any header or total rows. In other words, this includes only the number of rows in the Section where your organizer data will be placed.

of Represents the total number of columns in the Columns Section, excluding any header or total columns. In other words, this includes only the number of columns in the Section where your organizer data will be placed.

Start Is the number of the first row of the Section that will Row be filled with your organizer data.

Start Is the number of the first column of the Section that Column will be filled with your organizer data.

Define the Dates and Intervals. The dates and intervals between dates appear in the light blue columns (14-17).

Date	Intervals Between
Date	Dates	Start day	Day
1	0

In the Date cell, enter the row or column number where all the date information will be placed.

In the Dates cell, enter the number of blank columns (or rows) separating the date fields. If there are no blank columns (or rows) between date entries, leave this number set to zero.

In the Start Day cell, enter the day of the week that starts the expense reporting period. Enter a three-character abbreviation for the day (e.g., Sun, Mon, Tue).

In the Day cell, enter the row or column number where all the day information will be placed. If the dates are in a row, enter the row number. If the dates are in a column, enter the column number.

Define whether the Section is in list format. This setting appears in the light purple columns (18-19).


Listing Format	Expense Type
YES	8

If the Section will present the data in a list format, enter the word "yes". Otherwise, enter the word "no". The following diagram shows data presented in a list format:

Only if your section is in list format: In the Expense Type cell, enter the number of the row or column where the expense description will be placed. Expense amounts can be entered in several different columns or rows if required by your template. Expense type labels must all appear in the same column.

Enter the row or column numbers for the expense types that appear in the Section. These settings appear in the aqua columns (20-48).

For these settings, simply enter the row or column number for the expense types that you want to appear in the Section. Note that the same row or column number can be used more than once. An example of this would be meals that encompass breakfast, lunch, dinner, and snacks. In the previous example, all expense items would be populated into row/column 4 of the custom Expense Report.

Complete the table. All of the remaining columns (49-57) in the table are used to define the column or row number that corresponds to the description.
Mark a Section for prepaid expenses (yellow column). If a row in the map table is for prepaid (company paid) expenses, type a "yes" in the cell on that Section's row. Type "no" in all the cells of this column that do not pertain to prepaid expenses.

PALM V - To program a new custom mapping table: - 3

Repeat steps 9 through 15 for each Section that you have defined for your custom Expense Report.
Map Expense Report Options dialog (magenta section). The Expense Report Options dialog has five fields where you can fill in data for the header on your expense report. Use this section to specify the row and column on your template where this information will be mapped.

PALM V - To program a new custom mapping table: - 4

Because header data is not related to any particular Section, you have to fill in only one row. If the item does not appear on your template, leave these cells blank.

You can use applications other than Microsoft Excel (such as Lotus 1-2-3 or Quattro Pro) to open and manipulate the Expense data on your computer. The data file is named "Expense.txt," and is stored in the Expense folder, within the folder containing the organizer user data.

Expense data in the Expense.txt file is in tab-delimited format.

The Expense.txt file contains four groups of data. It will be easier to see these four distinct groups of data if you open the file with a spreadsheet application.

Shows the number of Expense application categories, and lists each one followed by an "end" statement.

Shows how many currencies were used for the Expense data, and lists the countries that correspond to that currency.

Shows the number of expenses by category, and lists the expenses for each category.

Shows the total number of expenses, and lists them chronologically.

The following information enables you to create custom login scripts that require non-ASCII characters. It is provided for advanced users who understand the use and requirements of such characters in a custom login script.

You may use the caret (\^) to transmit ASCII command characters. If you send ^char, and the ASCII value of char is between @ and _, then the character is automatically translated to a single-byte value between 0 and 31.

For example, ^M is converted to a carriage return. If char is a value between a and z, then the character sequence is translated to a single-byte value between 1 and 26. If char is any other value, then the character sequence is not subject to any special processing.

For example, the string "Joe^M" transmits Joe, followed by a carriage return.

You may include carriage return and line feed commands as part of the login script, when entered in the following format:

Sends or receives a carriage return

Sends or receives a line feed

For example, the string "waitfor Joe" waits to receive Joe followed by a carriage return and line feed from the remote computer before executing the next command in the script.

The backslash () character defines that the next character is transmitted as a literal character, and is not subject to any special processing ordinarily associated with that character.

Includes a caret as part of the string

< Includes a < as part of the string

Includes a backlash as part of the string

HARDWARE: Palm Computing, Inc., a subsidiary of 3Com Corporation (collectively "3Com"), warrants to the original end user ("Customer") that this product will be free from defects in workmanship and materials, under normal use, for one year from the date of original purchase from 3Com or its authorized reseller. 3Com's sole obligation under this express warranty shall be, at 3Com's option and expense, to replace the product or part with a comparable product or part, repair the product or part, or if neither repair nor replacement is reasonably available, 3Com may, in its sole discretion, refund to Customer the purchase price paid for the product or part. Replacement products or parts may be new or reconditioned. 3Com warrants any replaced or repaired product or part, and any hardware upgrade to which Customer is entitled under an agreement between Customer and 3Com, for a period of ninety (90) days from shipment, or through the end of the original warranty, whichever is longer. All products or parts that are replaced become the property of 3Com.

Accessory products, as listed in the applicable 3Com catalogue, are not covered under this Limited Warranty except for the modem for the connected organizer, the cradles, cables, memory upgrades, and leather items sold under the 3Com® brand. 3Com shall not be responsible for Customer's software, firmware, information, or memory data contained in, stored on, or integrated with any products returned to 3Com for repair, whether under warranty or not.

SOFTWARE: 3Com warrants to Customer that the Palm™ Desktop organizer software and Palm OSTM software licensed from it will perform in substantial conformance to their program specifications, for a period of ninety (90) days from the date of original purchase from 3Com or its authorized reseller. 3Com warrants the media containing software against failure during the warranty period. No updates are provided. 3Com does not provide any warranty for Adobe® Acrobat® Reader or any other third-party applications software that is licensed to Customer by the third party. 3Com's sole obligation with respect to this express warranty shall be (at 3Com's discretion) to refund the purchase price paid by Customer for any defective software product, or to replace any defective media with software which substantially conforms to applicable 3Com published specifications. 3Com makes no warranty or representation that its software products will meet Customer's requirements or will work in combination with any hardware or applications software products provided by third parties, that the operation of the software products will be uninterrupted or error free, or that all defects in the software products will be corrected.

YEAR 2000 WARRANTY: In addition to the Hardware Warranty and Software Warranty stated above, 3Com warrants that the following date-data sensitive Palm Computing® products, namely the Pilot 1000, Pilot 5000, PalmPilot™ Personal Edition, PalmPilot Professional Edition, and Palm III™ connected organizers, as well as all other 3Com products based on the Palm Computing platform software as of July 1, 1998 and later, including the companion desktop software for Microsoft® Windows® and MAC OS™ platforms, will continue performing properly with regard to such date-data on and after January 1, 2000, provided that all other products used by Customer in connection or combination with the Palm Computing product, including hardware, software, and firmware, accurately exchange date-data with the Palm Computing product. 3Com makes no certification regarding the Year 2000 status of any other Palm Computing products.

Any Palm Computing platform application supplied by 3Com that makes correct use of Palm Computing platform date and time functions will not have a problem transitioning to the year 2000. The date and time utilities for the Palm Computing platform use 32 bits to store seconds, starting at January 1, 1904. This approach allows the correct representation of dates up to 6:28:15 A.M. on February 6, 2040. Provided the product is still being sold, 3Com will make software enhancements to remove this limitation to the Palm Computing platform well in advance of this date.

If it appears that any Palm Computing product does not perform properly with regard to such date-data on and after January 1, 2000, and Customer notifies Palm Computing before the later of April 1, 2000, or ninety (90) days after original purchase of the product from 3Com or its authorized reseller, 3Com shall, at its option and expense, provide a software update which would effect the proper performance of the product, repair the product, deliver to Customer an equivalent product to replace the product, or, if none of the foregoing is feasible, refund to Customer the purchase price paid for the product.

Any software update or replaced or repaired Palm Computing product will carry a Year 2000 Limited Warranty for ninety (90) days after purchase or until April 1, 2000, whichever is later.

Customers using date and time utilities other than those supplied by Palm Computing should check with the developer to determine if the software will correctly handle all of the subtle issues of date and time conversion.

OBTAINING WARRANTY SERVICE: Customer must contact a Palm Computing, Inc. or 3Com Technical Support or Customer Service center within the applicable warranty period to obtain warranty service authorization. Dated proof of original purchase from 3Com or its authorized reseller will be required. 3Com is not responsible for Customer products or parts received without a warranty service authorization. In the United States, 3Com may ship a replacement product or part prior to receiving the original product or part ("advance exchange"). If advance exchange is not available, then the repaired product or part will be shipped as soon as reasonably possible, which will be no later than thirty (30) days after 3Com receives the original product or part. Repaired or replacement products will be shipped to Customer at 3Com's expense. The repair and replacement process for products or parts in locations outside of the United States will vary depending on Customer's location.

Products or parts shipped by Customer to 3Com must be sent prepaid and packaged appropriately for safe shipment, and it is recommended that they be insured or sent by a method that provides for tracking of the package. When an advance exchange is provided and Customer fails to return the original product or part to 3Com within thirty (30) days from the date the warranty service authorization is issued, 3Com will charge Customer the then-current published catalogue price of such product or part.

WARRANTIES EXCLUSIVE: IF THIS PRODUCT DOES NOT OPERATE AS WARRANTY ABOVE, CUSTOMER'S SOLE REMEDY FOR BREACH OF THAT WARRANTY SHALL BE REPLACEMENT OR REPAIR OF THE PRODUCT OR PART OR REFUND OF THE PURCHASE PRICE PAID, AT 3COM'S OPTION. TO THE FULL EXTENT ALLOWED BY LAW, THE FOREGOING WARRANTYES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTYES, TERMS, OR CONDITIONS, EXPRESS OR IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING WARRANTYES, TERMS, OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SATISFACTORY QUALITY, CORRESPONDENCE WITH DESCRIPTION, AND NONINFRINGEMENT, ALL OF WHICH ARE EXPRESSLY DISCLAIMED. 3COM NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE OR USE OF ITS PRODUCTS.

3COM SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND EXAMINATION DISCLOSE THAT THE ALLED DEFECT OR MALFUNCTION IN THE PRODUCT DOES NOT EXIST OR WAS CAUSED BY CUSTOMER'S OR ANY THIRD PERSON'S MISUSE, NEGLECT, IMPROPER INSTALLATION OR TESTING, UNAUTHORIZED ATTEMPTS TO OPEN, REPAIR, OR MODIFY THE PRODUCT, OR ANY OTHER CAUSE BEYOND THE RANGE OF THE INTENDED USE, OR BY ACCIDENT, FIRE, LIGHTNING, OTHER HAZARDS, OR ACTS OF GOD. THIS WARRANTY DOES NOT COVER PHYSICAL DAMAGE TO THE SURFACE OF THE PRODUCT, INCLUDING CRACKS OR SCRATCHES ON THE LCD TOUCHSCREEN OR OUTSIDE CASING. THIS WARRANTY DOES NOT APPLY WHEN THE MALFUNCTION RESULTS FROM THE USE OF THIS PRODUCT IN CONJUNCTION WITH ACCESSORIES, OTHER PRODUCTS, OR ANCILLARY OR PERIPHERAL EQUIPMENT AND 3COM DETERMINES THAT THERE IS NO FAULT WITH THE PRODUCT ITSELF. THIS WARRANTY DOES NOT APPLY TO ANY MALFUNCTION OR FAILURE OF THE PRODUCT OR PART DUE TO ANY COMMUNICATION SERVICE CUSTOMER MAY SUBSCRIBE TO OR USE WITH THE PRODUCT.

LIMITATION OF LIABILITY: TO THE FULL EXTENT ALLOWED BY LAW, 3COM ALSO EXCUSES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY, WHETHER BASED IN CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATA, OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE, USE, PERFORMANCE, FAILURE, OR INTERRUPTION OF THIS PRODUCT, EVEN IF 3COM OR ITS AUTHORIZED RESELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND LIMITS ITS LIABILITY TO REPLACEMENT, REPAIR, OR REFUND OF THE PURCHASE PRICE PAID, AT 3COM'S OPTION. THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE.

DISCLAIMER: Some countries, states, or provinces do not allow the exclusion or limitation of implied warranties or the limitation of incidental or consequential damages for certain products supplied to consumers, or the limitation of liability for personal injury, so the above limitations and exclusions may be limited in their application to you. When the implied warranties are not allowed to be excluded in their entirety, they will be limited to the duration of the applicable written warranty. This warranty gives you specific legal rights which may vary depending on local law.

GOVERNING LAW: This Limited Warranty shall be governed by the laws of the State of California, U.S.A. excluding its conflicts of laws principles and excluding the United Nations Convention on Contracts for the International Sale of Goods.

Palm Computing, Inc., a subsidiary of 3Com Corporation
5400 Bayfront Plaza
Santa Clara, California 95054
(408) 326-5000
7/29/98

YOU SHOULD CAREFULLY READ THE FOLLOWING TERMS AND CONDITIONS BEFORE USING THIS PRODUCT. IT CONTAINS SOFTWARE, THE USE OF WHICH IS LICENSED BY PALM COMPUTING, INC., A SUBSIDIARY OF 3COM CORPORATION (COLLECTIVELY, "3COM"), TO ITS CUSTOMERS FOR THEIR USE ONLY AS SET FORTH BELOW. IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS OF THIS AGREEMENT, DO NOT USE THE SOFTWARE. USING ANY PART OF THE SOFTWARE INDICATES THAT YOU ACCEPT THESE TERMS.

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The Software is licensed to be used on any personal computer and/or any 3Com product, provided that the Software is used only in connection with 3Com products. With respect to the Desktop Software, you may reproduce and provide one (1) copy of such Software for each personal computer or 3Com product on which such Software is used as permitted hereunder. With respect to the Device Software, you may use such Software only on one (1) 3Com product. Otherwise, the Software and supporting documentation may be copied only as essential for backup or archive purposes in support of your use of the Software as permitted hereunder. You must reproduce and include all copyright notices and any other proprietary rights notices appearing on the Software on any copies that you make.

Notwithstanding any other provision of this License Agreement, this License Agreement shall not be deemed to apply to the Adobe® Acrobat® Reader software or any other applications software licensed to you by third parties that is included on the same media as 3Com's Software ("Other Software") if the Other Software provides that the use of the Other Software is subject to the terms and conditions of the third party's license agreement.

NO ASSIGNMENT; NO REVERSE ENGINEERING: You may transfer the Software and this License Agreement to another party if the other party agrees in writing to accept the terms and conditions of this License Agreement. If you transfer the Software, you must at the same time either transfer all copies of the Software as well as the supporting documentation to the same party or destroy any such materials not transferred. Except as set forth above, you may not transfer or assign the Software or your rights under this License Agreement.

Modification, reverse engineering, reverse compiling, or disassembly of the Software is expressly prohibited. However, if you are a European Community ("EC") resident, information necessary to achieve interoperability of the Software with other programs within the meaning of the EC Directive on the Legal Protection of Computer Programs is available to you from 3Com upon written request.

EXPORT RESTRICTIONS: You agree that you will not export or re-export the Software or accompanying documentation (or any copies thereof) or any products utilizing the Software or such documentation in violation of any applicable laws or regulations of the United States or the country in which you obtained them.

The software covered by this agreement may contain strong data encryption code which cannot be exported outside of the U.S. or Canada. You agree that you will not export/reexport, either physically or electronically, the encryption software or accompanying documentation without obtaining written authorization from the U.S. Department of Commerce.

TRADE SECRETS; TITLE: You acknowledge and agree that the structure, sequence and organization of the Software are the valuable trade secrets of 3Com and its suppliers. You agree to hold such trade secrets in confidence. You further acknowledge and agree that ownership of, and title to, the Software and all subsequent copies thereof regardless of the form or media are held by 3Com and its suppliers.

UNITED STATES GOVERNMENT LEGEND: The Software is commercial in nature and developed solely at private expense. The Software is delivered as "Commercial Computer Software" as defined in DFARS 252.227-7014 (June 1995) or as a commercial item as defined in FAR 2.101(a) and as such is provided with only such rights as are provided in this License Agreement, which is 3Com's standard commercial license for the Software. Technical data is provided with limited rights only as provided in DFAR 252.227-7015 (Nov. 1995) or FAR 52.227-14 (June 1987), whichever is applicable.

TERM AND TERMINATION: This License Agreement is effective until terminated. You may terminate it at any time by destroying the Software and documentation together with all copies and merged portions in any form. It will also terminate immediately if you fail to comply with any term or condition of this License Agreement. Upon such termination you agree to destroy the Software and documentation, together with all copies and merged portions in any form.

GOVERNING LAW: This License Agreement shall be governed by the laws of the State of California as such laws are applied to agreements entered into and to be performed entirely within California between California residents and by the laws of the United States. You agree that the United Nations Convention on Contracts for the International Sale of Goods (1980) is hereby excluded in its entirety from application to this License Agreement.

LIMITED WARRANTY; LIMITATION OF LIABILITY: All warranties and limitations of liability applicable to the Software are as stated on the Limited Warranty Card or in the product manual accompanying the Software. Such warranties and limitations of liability are incorporated herein in their entirety by this reference.

SEVERABILITY: In the event any provision of this License Agreement is found to be invalid, illegal or unenforceable, the validity, legality and enforceability of any of the remaining provisions shall not in any way be affected or impaired and a valid, legal and enforceable provision of similar intent and economic impact shall be substituted therefor.

ENTIRE AGREEMENT: This License Agreement sets forth the entire understanding and agreement between you and 3Com, supersedes all prior agreements, whether written or oral, with respect to the Software, and may be amended only in a writing signed by both parties.

Palm Computing, Inc., a subsidiary of 3Com Corporation
5400 Bayfront Plaza
Santa Clara, California 95054
(408) 326-5000
7/23/98

This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
■ Consult the dealer or an experienced radio/TV technician for help.

The use of shielded I/O cables is required when connecting this equipment to any and all optional peripheral or host devices. Failure to do so may violate FCC rules.

Caution: Changes or modifications not covered in this manual must be approved in writing by the manufacturer's Regulatory Engineering Department. Changes or modifications made without written approval may void the user's authority to operate this equipment.

This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.

ABA (Address Book archive file) 36

AC adapter for recharging battery 10

Accented characters

Graffiti writing 32

onscreen keyboard 35

Add-on applications 42-45

Address Book

If Found Call entry 88

adding custom fields 91

archive files (.aba) 36

business card for beaming 137

categorizing records 61

conduit for synchronizing 142

creating records 55, 87-88

deleting records 57

displaying category 90

displaying data in the Address List 89

finding records 65-66

fonts 73

menus 89

notes for records 72

opening 51

overview 51

pressing button to beam

information 138

private records 72

sorting records 69

Alarm

preset 86

setting 78

sound 86, 159, 184

for untimed events 79

Alphabet

Graffiti writing 28

onscreenkeyboard15,20

Application buttons 5, 16, 50, 51, 52,

53,138,154

Applications

Address Book 51

beaming 137-138

Calculator 53

categories 39-40

Date Book 50

Expense 54

font style 73

installing 42-44

Memo Pad 53

opening 17

preferences for 41

removing 45

security 46

size in kilobytes 193

To Do List 52

version of 193

viewing as icons 40

viewing as list 40

Backlight 6, 7, 155

Battery

conserving power 158

gauge 16

recharging 10

recycling 180

Battery, life and use 180

BCC (blind carbon copy) 122

Beaming information 137-138

location of IR port 8

pen stroke to activate 155

problems with 191

Bold font for text 73

Business card for beaming 137

Buttons preferences 154

Calculator

buttons explained 100

memory 100

opening 54

overview 53

recent calculations 54, 100

Calibration 14, 156, 185

Call Waiting, disabling 146, 165

Calling card, using in phone

settings 146, 166

Capital letters (Graffiti writing) 29

Caring for the organizer 179

Data entry. See Entering data

Date Book

adding Address Book data to records 67-68

alarm 78

archive files (.dba) 36

changing event time 78

changing event to untimed 77

conduit for synchronizing 142

conflicting events 82

continuous events 79-80

creating records 55, 74-78

Day view 80

deleting records 57

display options 85

end time for Day view 86

fonts 73

menus 84

Month view 83

notes for records 72

opening 50

overview 50

private records 72

purging records 58

repeating events 57, 79-80

scheduling events 74-78

selecting dates 76

start time for Day view 86

Sunday or Monday to start week 157

switching views 80

untimed events 74, 77

Weekview81,157,186

Dates

Expense item 103

setting current 24, 186

showing in Mail list 129

To Do List record due 94

Day (Date Book view) 74, 85

DBA (Date Book archive file) 36

Decimal point 157

Default

categories 61

currency in Expense 111

settings. See Preferences

Deleted

data, saving in archive files 57

e-mail, recovering 127

Deleting

applications 42, 45

Desktop software 45

e-mail 127

Graffiti characters 27

passwords 47

records 57

service templates 172

text 56

Editing

records 55-57

unsent e-mail 124

E-mail addresses

in Address Book 88, 89

looking up 120-121

E-mail items. See Mail

Entering data 19-22

importing from other applications 36-37

problems with 185

using Graffiti writing 25-34

using the computer keyboard 35

using the onscreen keyboard 35

Entries. See Address Book

Eudora 114

Events. See Date Book

Excel, transferring Expense data

to 107-110

Exchange 114

Exchanging data. See HotSync

Exclamation marks in To Do List 96

Expense

adding Address Book data to records 68-69

categorizing records 62

conduit for synchronizing 142

creating records 55, 102

currency 104, 111

date of item 103

defining new currency 105

deleting records 57

menus 110

notes for records 72

opening 54

overview 54

purging records 58

receipt details 103

reports in Excel 107-110, 195-205

sorting records 69

templates for reports 108

type 104, 111

vendor 104

FCC Statement 215

Files, linking to external 150

Filing e-mail 126

Filters for e-mail 131-135

Finding

applications, using Graffiti writing 17

e-mail addresses 120-121

information in

applications 65-69

phone numbers 67-68

using the Find application 66

Folders for e-mail 128

Fonts 73

Formats preferences 156

Front cover, inserting in a side

channel 8

Frozen organizer 184

Games 44, 159

General preferences

alarm sounds 159

auto-off delay 158

system sounds 159

Glossary. See Graffiti ShortCuts

Graffiti

accented characters 32

alphabet 25, 28

basic concepts 25

capital letters 29

Command stroke 19

defined 20

Giraffe game for practicing 44

how to write characters 26

menu commands 18

moving the cursor 33

numbers 29

onlineHelp57,154

problems using 185

punctuation marks 30

ShortCuts for entering data 33, 176-177

symbols 31

tips 27

writing 25-34

writing area 5, 26

Hard reset 182

Header information (e-mail) 117, 118

Help

Graffiti 57

online tips 19

Hiding records 70

High Priority e-mail filter 134

HotSync

buttons preferences 156

conduits for synchronizing applications 142-143

customizing 142

defined 58

first-time operation 59-61, 150-152

for managing desktop E-Mail 115-116

HotSync Manager 59

linking to external files 150

local operation 61, 140, 188

modem operation 141, 144-147, 189-190

modem settings 145

network operation 148

options for filtering e-mail 130-135

problems with 187-190

setting options 139-141

for synchronizing data 11

using with another PIM 45

Icons

alarm 78

application 15, 40

note 72

online Tips 19

onscreen 185

repeating event 80

Idle timeout of ISP or server

connection 168

Ignoring e-mail. See Filters for e-mail

Importing data 22, 36-37

Inbox 128

Infrared port. See IR port

Installing

applications 42-44

conduit to install

applications 142

Desktop software 12, 183

Mail. See Mail, desktop configuration

International characters

Graffiti writing 32

onscreen keyboard 35

IP address 168, 170

IR port 8

Network

connecting 167

connection type 168

idle timeout 168

password 163

phone settings 164

preferences 161-174

primary DNS 169

secondary DNS 169

selecting service 161

TCP/IP 161

user name 162

Network HotSync operation 148

Notes, attaching to records 72

Numbers

decimal point and thousands separator 157

Graffiti writing 29

onscreenkeyboard15,20,35

1-2-3, for expense reports 204

Onscreen keyboard 20, 35, 57

pen stroke to open 155

Opening

Address Book 51

applications 16-17

Calculator 54

Date Book 50

Expense 54

Mail 116

Memo Pad 53

To Do List 52

Organizer (Lotus PIM) 36

Outbox 124, 128

Outlook, connecting to 13, 187

Overlapping events 82

Owner preferences 175

Palm Desktop software. See Desktop software

Passwords 46-48

changing 47

creating 46

deleting 47

for network 163

forgotten 48, 192

Pasting text 56

Payment, Expense item 104

Pen stroke, full-screen 154-155

Personal information managers. See PIM

Phone Lookup 67-68

Phone numbers

selecting for Address List 89

selecting types 88

Phone settings for ISP or dial-in

server 164-166

Pick lists 16

PIM (personal information manager)

using HotSync Manager with 45

using with organizer 13

Tab delimited files,importing data from 36

Tapping 14, 185

TCP/IP 161, 173

TDA (To Do List archive file) 36

Technical Support 183, 193

Templates for expense reports 108

Text

copying 56

cutting 56

entry. See Entering data

fonts for 73

selecting all 56

Text files,importing data from 36

Thousands separator 157

Time

alarm setting 78

format 157

setting current 23

setting event 74

start and end for Date Book Day view 86

Time bars in Date Book 85

Tips, online 19

To Do List

adding Address Book data to records 67-68

archive files (.tda) 36

categorizing records 61, 96

checking off items 93

completed items 95

completion date 95

conduit for synchronizing 142

creating records 55, 92

deleting records 57

due date 94, 95, 96

fonts 73

menus 96

notes for records 72

opening 52

overview 52

prioritizing records 92, 96

private records 72

purging records 58, 95

sorting records 69

Today. See Current date

Transferring data. See HotSync

Transmitting data. See Beaming information

Truncating e-mail 135

Turning off organizer automatically 158

pen stroke for 155

problems with 184

Turning on organizer

application buttons 5

displaying owner's name 175

power button 6

problems with 184

Undoing actions 56

Uninstalling Desktop software 45

Unresponsive organizer 184

Unsent e-mail, editing 124

Untimed events 74, 77, 79

Updating data. See HotSync

Upgrading Desktop software 4

User name

for ISP 162

identifying organizer 175

User profiles 150

Vendor for Expense item 104

Web sites 13

Week (Date Book view) 81-82, 157, 186

Writing area 5

Writing. See Entering data

XLT (Expense report template in Excel) 108

Payment Type