VIEWSONIC VPC220 - All-in-one computer

VPC220 - All-in-one computer VIEWSONIC - Free user manual and instructions

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USER MANUAL VPC220 VIEWSONIC

VPC220 All-in-One PC

-User Guide
- Guide de l'utilisateur
- Guía del usuario
- РуховOSTBO пльь3OBаТеля
- Kullanici kilavuzu

Compliance Information

For U.S.A.

This device complies with part 15 of FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

Warning: You are cautioned that changes or modifications not expressly approved by the party responsible for compliance could void your authority to operate the equipment.

For Canada

FCC Radiation Exposure Statement

This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.

This wireless module device complies with part 15 of FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Industry Canada Notice

This wireless module device complies with Canadian RSS-210. To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmitting antenna) that is installed outdoors is subject to licensing. The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF field in excess of Health Canada limits for the general population; consult Safety Code 6, obtainable from Health Canada's web site www.hc-sc.gc.ca/rpb.

ENERGY STAR® information

The computer complies with the ENERGY STAR® requirements of less than 15 min of user inactivity for the display and less than 30 min of inactivity for the computer.

Move the mouse or click any button on the keyboard to wake the computer from Sleep mode.

Important Safety Instructions

  1. Read these instructions completely before using the equipment.
  2. Keep these instructions in a safe place.
  3. Heed all warnings.
  4. Follow all instructions.
  5. Do not use this equipment near water. Warning: To reduce the risk of fire or electric shock, do not expose this apparatus to rain or moisture.
  6. Clean with a soft, dry cloth.
  7. Do not block any ventilation openings. Install the equipment in accordance with the manufacturer's instructions.
  8. Do not install near any heat sources such as radiators, heat registers, stoves, or other devices (including amplifiers) that produce heat.
  9. Do not attempt to circumvent the safety provisions of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade and the third prong are provided for your safety. If the plug does not fit into your outlet, consult an electrician for replacement of the outlet.
  10. Protect the power cord from being tread upon or pinched, particularly at the plug, and the point where if emerges from the equipment. Be sure that the power outlet is located near the equipment so that it is easily accessible.
  11. Only use attachments/accessories specified by the manufacturer.
  12. Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the equipment. When a cart is used, use caution when moving the cart/equipment combination to avoid injury from tipping over.
  13. Unplug this equipment when it will be unused for long periods of time.
  14. Refer all servicing to qualified service personnel. Service is required when the unit has been damaged in any way, such as: if the power-supply cord or plug is damaged, if liquid is spilled onto or objects fall into the unit, if the unit is exposed to rain or moisture, or if the unit does not operate normally or has been dropped.
  15. Risk of explosion if battery is replaced by an incorrect type. Dispos of used batteries according to the instructions.

Declaration of RoHS Compliance

This product has been designed and manufactured in compliance with Directive 2002/95/EC of the European Parliament and the Council on restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS Directive) and is deemed to comply with the maximum concentration values issued by the European Technical Adaptation Committee (TAC) as shown below:

SubstanceProposed Maximum ConcentrationActual Concentration
Lead (Pb)0,1%< 0,1%
Mercury (Hg)0,1%< 0,1%
Cadmium (Cd)0,01%< 0,01%
Hexavalent Chromium (Cr6+)0,1%< 0,1%
Polybrominated biphenyls (PBB)0,1%< 0,1%
Polybrominated diphenyl ethers (PBDE)0,1%< 0,1%

Certain components of products as stated above are exempted under the Annex of the RoHS Directives as noted below:

Examples of exempted components are:

  1. Mercury in compact fluorescent lamps not exceeding 5 mg per lamp and in other lamps not specifically mentioned in the Annex of RoHS Directive.
  2. Lead in glass of cathode ray tubes, electronic components, fluorescent tubes, and electronic ceramic parts (e.g. piezoelectronic devices).
  3. Lead in high temperature type solders (i.e. lead-based alloys containing 85% by weight or more lead).
  4. Lead as an allotting element in steel containing up to 0.35% lead by weight, aluminium containing up to 0.4% lead by weight and as a cooper alloy containing up to 4% lead by weight.

Copyright © ViewSonic Corporation, 2010. All rights reserved.

Microsoft®, Windows®, Windows NT®, and the Windows® logo are registered trademarks of Microsoft® Corporation in the United States and other countries.

ViewSonic®, the three birds logo, OnView®, ViewMatch™, and ViewMeter® are registered trademarks of ViewSonic® Corporation.

Intel®, Pentium®, and Atom™ are registered trademarks of Intel Corporation.

Award® is a registered trademark of Phoenix Technologies Ltd.

AMI® is a registered trademark of American Megatrends Inc.

ENERGY STAR® is a registered trademark of the U.S. Environmental Protection Agency (EPA).

As an ENERGY STAR® partner, ViewSonic Corporation has determined that this product meets the ENERGY STAR® guidelines for energy efficiency.

Disclaimer: ViewSonic® Corporation shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential damages resulting from furnishing this material, or the performance or use of this product.

In the interest of continuing product improvement, ViewSonic® Corporation reserves the right to change product specifications without notice. Information in this document may change without notice.

No part of this document may be copied, reproduced, or transmitted by any means, for any purpose without prior written permission from ViewSonic® Corporation.

Product Registration

To meet your future needs, and to receive any additional product information as it becomes available, please register your product on the Internet at: www.viewsonic.com. The ViewSonic® Wizard CD-ROM also provides an opportunity for you to print the registration form, which you may mail or fax to ViewSonic®.

For Your Records
Product Name:VPC220 ViewSonic All-in-One PC
Model Number:VS13426
Document Number:VPC220-1_UG_ENG Rev. 1A 07-06-10
Serial Number:___________
Purchase Date:___________

Product disposal at end of product life

The lamp in this product contains mercury. Please dispose of in accordance with local, state or federal laws.

ViewSonic® is concerned about the preservation of our environment. Please dispose of this product properly at the end of its useful life. For the recycling information, please refer to our website:

  1. USA: www.viewsonic.com/company/green/recycle-program/
  2. Europe: www.viewsoniceurope.com/uk/support/recycling-information/
  3. Taiwan: recycle.epa.gov.tw

Table of Contents

Getting Started 1

Package Contents 1
System Overview 2
Safety and Comfort Tips 5
Having Good Work Habits 6

Setting Up Your Computer 7

Connecting External Devices 7

Connecting USB Devices 7
Connecting Communication Devices 8
Connecting Video Equipment 9
Connecting External Display Devices 10
Connecting Audio Components 11

Connecting the Power Supply 12
Using the Card Reader 12
Using the Optical Disk Drive 13
Using the TV Tuner (Select model) 14
Overview of the Remote Controller 14
Starting the TV Tuner 16

System Operations 19

Connecting to Internet 19
Connecting to LAN 19
Connecting to Wireless LAN 22

Adjusting LCD Screen Resolution 25

Using the Touch Screen (Optional) 26
Calibrating the Screen 26
Using the On-Screen Keyboard 27
Handwriting Mode 27

Power Management 28

Using the Power Plan 28
Using the Power Saving Mode 29

BIOS Setup Utility 30

Using BIOS Setup 30
EnteringBIOS Setup 30
BIOS Action Keys 30

BIOS Setup Menu 31

Main Menu 31
Advanced Menu 32
Boot Menu 36
Security Menu 38
Exit Menu 40

System Recovery 42

When to Use System Recovery 42
Running ViewSonic Recovery Manager 42

Specifications 45
Troubleshooting 47

Getting Started

Congratulations on your purchase of this All-In-One PC! This All-in-One PC is an inclusive desktop PC that is designed for quick installation and easy use without taking up much desk space. With its built-in components, it is flexible yet economical, providing users with maximum computing experience without compromising system performance.

Package Contents

Your package comes with the following items. If any of them are missing, please contact your retailer.

VIEWSONIC VPC220 - Package Contents - 1
All-in-One PC

VIEWSONIC VPC220 - Package Contents - 2
Power adapter

VIEWSONIC VPC220 - Package Contents - 3
Power cord

VIEWSONIC VPC220 - Package Contents - 4
Mouse (optional)

VIEWSONIC VPC220 - Package Contents - 5
Driver & UG disc

VIEWSONIC VPC220 - Package Contents - 6
Quick Start Guide

VIEWSONIC VPC220 - Package Contents - 7
Keyboard (optional)

VIEWSONIC VPC220 - Package Contents - 8
Remote Control (optional)

VIEWSONIC VPC220 - Package Contents - 9
USB IR Receiver (Optional)

VIEWSONIC VPC220 - Package Contents - 10
F socket coaxial TV plug (optional)

System Overview

Front view

VIEWSONIC VPC220 - Front view - 1

No.ItemDescription
1MicrophoneUse for chatting and other interactive applications.
2WebcamUse for taking pictures, recording videos, and video conferencing.
3Touch Screen (select model)Touch the screen to select objects and perform other tasks.
4Power ButtonPress to power on / off the device.
5Brightness Control Button1. Select HDMI-in & PC input signal when plug cable to VPC220. 2. Press these button(+/-) to adjust the LCD screen brightness
6LED (wireless / HDD)The LED turns blue when the corresponding function is enabled

VIEWSONIC VPC220 - Front view - 2

No.ItemDescription
1DC-IN connectorUse to connect the power adapter
2PAL Antenna Connector (Select model)Use to connect TV Antenna.
3RJ45 / LAN connectorConnect a LAN cable for network connection.
4RCA Jack (Select model)For audio/video input Red: Right audio channel White: Left audio channel Yellow: Video
5USB connectorsConnect USB devices such as a mouse, keyboard, printer, scanner, and other peripherals.
6VGA-outConnect a VGA cable to external display device.
7HDMI-inConnect an HDMI digital video device.
8StandHolds the All-in-One PC in place.
9Kensington lockUse to physically lock the All-In-One PC to protect against theft. The lock is sold separately; contact your retailer.
10Memory compartmentContains and protects the memory modules.

VIEWSONIC VPC220 - Front view - 3

VIEWSONIC VPC220 - Front view - 4

No.ItemDescription
1Card reader SlotSupports memory cards including XD, SD, MS, MS Pro, or MMC cards.
2Microphone ConnectorConnect an external microphone.
3Headphone connectorConnect speakers or headphones.
4USB connectorConnect USB devices such as a mouse, keyboard, printer, and other peripherals.
5Optical disk DrivePlays or records DVD or CD disc.
6Eject buttonPress to eject the tray from the disc drive.

Safety and Comfort Tips

This device is designed to be a complete plug-and-play system and easy to use without taking up much desk space. However, choosing a good workspace is important if you have to work with your computer for a long period of time.

  • Your work area should have enough illumination.
  • Choose the proper desk and chair and adjust their height to fit your posture when operating.
  • When sitting on the chair, adjust the chair's back (if available) to support your back comfortably.
  • Place your feet flat and naturally on the floor, so that your knees and elbows have the proper position (about 90-degree angle) when operating.
  • Put your hands on the desk naturally to support your wrists.
  • Adjust the angle/position of the LCD panel to have an optimal view.
  • Avoid using your computer in a space which may cause you discomfort (such as on a bed).
  • The computer is an electrical device, please treat it with great care to avoid personal injury.

VIEWSONIC VPC220 - Safety and Comfort Tips - 1

Having Good Work Habits

Having good work habits is important if you have to work with your computer for long periods of time; otherwise, it may cause discomfort or injury to you.

When working with your computer, it is better to divide your work periods and to take frequent short breaks.

During the short breaks, do the following relaxing exercises:

  • At regular, 10-minute intervals, lift up your eyes and look straight ahead at least 5 meters away.
  • Do some stretching exercises.
  • Change your work position frequently without neglecting good back posture.
  • Take frequent breaks to relieve any numbness in legs or arms.

Setting Up Your Computer

This chapter will guide you in installing necessary and additional components to maximize the system performance of your All-in-One PC.

Connecting External Devices

The I/O (input/output) ports on the device allow you to connect peripheral devices. All devices listed here are for reference only.

Connecting USB Devices

This computer provides USB ports for connecting various USB devices, such as mouse, keyboard, digital camera, printer, and external storage device. To connect these devices, connect the devices to the computer, and then install the drivers if necessary. This computer is capable to auto detect the USB devices installed, and if there is no detection of the devices, please manually enable the USB devices by going to Start > Control Panel > Hardware and Sound > Add a device to add the new device.

VIEWSONIC VPC220 - Connecting USB Devices - 1

Connecting Communication Devices

Using the LAN

The RJ-45 connector of the computer allows you to connect the LAN (local area network) devices, such as a hub, switch and gateway, to build a network connection. For more instructions or detailed steps on connecting to the LAN, please ask your MIS staff or network manager for help.

VIEWSONIC VPC220 - Using the LAN - 1

Using the Wireless LAN

This computer is equipped with wireless LAN module that supports the IEEE 802.11 standard to achieve high speed data transmission. This allows users to move around within a broad coverage area and still be connected to the network. For more instructions or detailed steps on connecting to the wireless LAN, please ask your MIS staff or network manager for help.

VIEWSONIC VPC220 - Using the Wireless LAN - 1

Connecting Video Equipment

Connect an HDMI digital video device using an HDMI cable (not included with purchase).

VIEWSONIC VPC220 - Connecting Video Equipment - 1

Select the signal source

Follow below steps while you are inserting the HDMI cable:

  1. The input signal select On-Screen Display (OSD) menu will display automatically.
  2. Press control button to choose PC or HDMI, the signal source will switch after 2 sec.
  3. Conversely if you don't choose a signal source, the OSD menu will automatically disappear after 2 sec.

You can adjust the brightness by pressing the Brightness control buttons on the front side of the computer.

VIEWSONIC VPC220 - Select the signal source - 1

To increase the brightness, press +.
To decrease the brightness, press -

Connecting External Display Devices

Connect an external monitor or other standard VGA-compatible device (such as projector, television, etc) using a VGA cable (not included with purchase).

VIEWSONIC VPC220 - Connecting External Display Devices - 1

Connecting Audio Components

VIEWSONIC VPC220 - Connecting Audio Components - 1

Connecting to Headset

Plug the stereo headphone cable into the headphone connector of your computer.

Connecting a Microphone

Plug the microphone cable into the microphone connector of your computer.

Tilting the Screen

VIEWSONIC VPC220 - Tilting the Screen - 1

  1. Place the computer on a stable surface, such as a table.
  2. Pull the bottom of the screen outwards, the screen can be tilted about 10^ 35^ to suit your preference.

Connecting the Power Supply

VIEWSONIC VPC220 - Connecting the Power Supply - 1

  1. Connect the power adapter to the DC-IN connector of the computer.
  2. Connect the power cord to the power adapter.
  3. Plug the power cord into an electrical outlet.

Note

  • When disconnecting the power, always unplug the power cord from the electrical outlet first. Use the cord's head to unplug, never pull the cable.

Using the Card Reader

The card reader supports SD, MMC, MS, and XD memory cards.

VIEWSONIC VPC220 - Using the Card Reader - 1

Inserting a memory card

  1. Insert the card into the memory card slot.
  2. Push gently until the card clicks into place.

Removing a memory card

  1. Push the card gently to eject it.
  2. Pull the card out from the slot.

Note

  • Before removing a memory card, use the configuration utility on the taskbar to stop the memory card operation. Failure to do so may result in data loss.

Using the Optical Disk Drive

VIEWSONIC VPC220 - Using the Optical Disk Drive - 1

  1. Press the Eject button on the drive.
  2. Gently pull out the disc tray.
  3. With the label side facing forward, place the disc in the center of the disc tray.
  4. Gently push the disc tray back into the disk slot.
  5. The optical disc drive indicator is on and your computer will start to read the disc you just inserted.

Note

  • Do not remove the disc while the computer is still reading or playing it.

Using the TV Tuner (Select model)

The TV Tuner includes the IR receiver, Remoter Controller and an application ViewSonic.

Overview of the Remote Controller

VIEWSONIC VPC220 - Overview of the Remote Controller - 1

No.Description
1Turn on/off the application
2Turn on/off the sound.
3Use numeric button to select a channel
4Display TV full screen
5Change between available audio modes
6Main Screen: Use the arrow button to navigate all on-screen items. Use OK to confirm the selection PIP Mode: Change size or position of the selected screen by the arrow button
7Volume up/ Volume down
8Main Screen: A shortcut to the main menu – “Video” Teletext Mode: Jump to the teletext page of the corresponding color according to this button
9Main screen: A shortcut to the main menu –“TV” Teletext Mode: Jump to the teletext page of the corresponding color according to this button
10View Teletext / Close caption information
11View EPG information. ( the function is only for digital TV)
12Record the current program
13Play the selected file and freeze the playback temporarily
14Go to the previous item in the playlist.
15Move backwards in interval

Starting the TV Tuner

Running for the first time

When you run for the first time, a setup wizard will automatically appear and take you through all necessary setting step by step. You can just follow the dialog box to complete the setting easily. IF you want to re-configure all the settings again, go to the main page and select

Select General Run Wizard Again

TV

Under the TV main menu, you can enjoy watching TV, record your favorite program and so on.

Selecting and Watching Live TV

In the TV page, you can see a preview TV window. To switch the preview mode to the full-screen mode, to select Live.

VIEWSONIC VPC220 - Selecting and Watching Live TV - 1

You can use remote control, numeric keypad or select Program List to choose TV channels you want.

Capturing Image

While you watch TV or record video from your PC monitor, you can use the application to capture images for your document, presentation or web page.

  1. Select TV.

  2. Press on the remote control or select on the control panel to capture a image.

When watching TV, Select to record a program immediately, and then select to stop. To play it,

  1. Select TV Recorded Files.
  2. Chose desired file.
  3. Select Play.
  4. Double click the small TV monitor to switch to the full-screen.

VIEWSONIC VPC220 - Capturing Image - 1

Video

You can view recorded video or other video files.

Playing Video files

  1. Select Video.
  2. Select video file in the list or select More Videos to choose other folders.

VIEWSONIC VPC220 - Playing Video files - 1

Music

Playing Music

  1. Select Music Add Music and then select the desired folder.

VIEWSONIC VPC220 - Playing Music - 1

  1. Choose the tracks you wish to play and then select OK to go back.
  2. Then you can see the added file displayed.

VIEWSONIC VPC220 - Playing Music - 2

System Operations

This chapter provides you with the basic information on system operations such as network settings, adjusting LCD screen and resolution, using the touch screen, and power management.

Connecting to Internet

Connecting to LAN

  1. Plug one end of the network cable to the LAN connector at the rear of your computer.
  2. Connect the other end to a network hub or a wall socket.
  3. Press the Power button to turn on the computer.
  4. Click Start > Control Panel.

VIEWSONIC VPC220 - Connecting to LAN - 1

5. Select Network and Internet > Connect to the Internet.

VIEWSONIC VPC220 - Select Network and Internet &gt; Connect to the Internet. - 1

6. Check Show connection options that this computer is not set up to use, and select Broadband (PPPoE).

VIEWSONIC VPC220 - Check Show connection options that this computer is not set up to use, and select Broadband (PPPoE). - 1

  1. Enter the information for your Internet service provider (ISP). For details on the required data, contact your internet service provider.

VIEWSONIC VPC220 - Check Show connection options that this computer is not set up to use, and select Broadband (PPPoE). - 2

  1. To establish a LAN connection, click Connect.

Connecting to Wireless LAN

  1. Press the Power button to turn on the computer.
  2. Click Start > Control Panel.

VIEWSONIC VPC220 - Connecting to Wireless LAN - 1

3. Select Network and Internet > Connect to the Internet.

VIEWSONIC VPC220 - Select Network and Internet &gt; Connect to the Internet. - 1

4. Select Wireless.

VIEWSONIC VPC220 - Select Wireless. - 1

  1. If the WLAN connection are available, the computer displays a list of available WLAN connection, and select a connection from the list. Otherwise, select Open Network and Sharing Center to establish a new connection.

VIEWSONIC VPC220 - Select Wireless. - 2

  1. Select Set up a new connection or network.

VIEWSONIC VPC220 - Select Wireless. - 3

  1. Select Manually connect to a wireless network, and click Next.

VIEWSONIC VPC220 - Select Wireless. - 4

  1. Enter the information for the wireless network.

VIEWSONIC VPC220 - Select Wireless. - 5

  1. The new WLAN connection is now completed, and click Close. To change the WLAN settings, click Change connection settings.

VIEWSONIC VPC220 - Select Wireless. - 6

Adjusting LCD Screen Resolution

  1. Click Start > Control Panel.
  2. Select Appearance and Personalization > Adjust screen resolution.

VIEWSONIC VPC220 - Adjusting LCD Screen Resolution - 1

  1. Select the desired resolution setting.

Click on the pull-down menu to see more options.

VIEWSONIC VPC220 - Adjusting LCD Screen Resolution - 2

  1. Click OK.

Using the Touch Screen (Optional)

Calibrating the Screen

To ensure touch accuracy, calibrate the screen.

  1. Click Start > Control Panel.
  2. Select Harware and Sound > Calibrate the screen for pen or touch input.

VIEWSONIC VPC220 - Calibrating the Screen - 1

3. Click Calibrate.

VIEWSONIC VPC220 - Click Calibrate. - 1

  1. Follow the on-screen instructions to complete screen calibration.

Using the On-Screen Keyboard

Click the icon on the taskbar to activate the on-screen keyboard.

VIEWSONIC VPC220 - Using the On-Screen Keyboard - 1
Keyboard icon
Standard keyboard

VIEWSONIC VPC220 - Using the On-Screen Keyboard - 2
Handwriting icon
Expanded keyboard

  • Tap the keys on the keyboard just as you would on a hardware keyboard.
  • To toggle between standard and expanded keyboard, click Tools > Show expanded keyboard.
  • When keys are pressed, the on-screen keyboard predicts the word as you type. Word suggestions appear on top of the keyboard. Click a word to select it.
  • To enter text by handwriting, click the Handwriting icon. To go back to keyboard mode, click

Handwriting Mode

VIEWSONIC VPC220 - Handwriting Mode - 1
Handwriting icon
Click to hide/show Help icons.

Write your text on the text area. The typed word is displayed.

VIEWSONIC VPC220 - Handwriting Mode - 2

  • Click Insert to accept the recognized word and insert it in the document.
    To modify the word, follow the visual instructions on help. Click any of the following icons to view the instructions.
  • To enter text per character, click Tools > Write character by character. To write by word, click Tools > Write in freehand style.
  • For other options, click Tools.

Power Management

Using the Power Plan

To improve energy efficiency, you can use the power plan to reduce the amount of power your computer uses, maximize the performance, or balance the two.

  1. Click Start > Control Panel.
  2. Select System and Security > Power Options.

VIEWSONIC VPC220 - Using the Power Plan - 1

3. Select a power plan.

VIEWSONIC VPC220 - Select a power plan. - 1

  1. To adjust the selected power plan settings, click Change plan settings.

Using the Power Saving Mode

When you are not using the computer, turn off the computer or set the computer to enter sleep mode.

VIEWSONIC VPC220 - Using the Power Saving Mode - 1

To wake up the computer from sleep mode, do one of the following:

  • Press the Power button.
  • Move the mouse.
  • Press any key on the keyboard.

VIEWSONIC VPC220 - Using the Power Saving Mode - 2

Energy Saving Tip:

  • If the computer is left idle for a period of time, press the Power button to turn off the LCD screen, or set the computer to enter sleep mode.
  • Set the Windows power plan to "power saver". See "Using the Power Plan" on page 32.
    Install energy-efficiency PC software to manage energy consumption.
  • Disconnect the power plug from the AC outlet if the device is not being used for a long period of time.

BIOS Setup Utility

BIOS Setup Utility is a program for the BIOS (Basic Input/Output System) setting of the computer which identifies the types of installed devices and establishes special features. This chapter guides you on how to use the BIOS Setup Utility.

Using BIOS Setup

You many need to run the BIOS Setup when:

  • An error message appears on the screen during the system booting up and is requested to run SETUP.
  • You want to change the default setting for customized features.
  • You want to restore the factory default settings.

Entering BIOS Setup

After powering on the system, press the Delete button to enter the BIOS Setup screen.

Note

  • A keyboard is required to access and make selections in the BIOS Setup Utility. Be sure that the keyboard is properly installed before you turn on your All-In-One PC.
  • If you wish to enter the BIOS Setup after the Windows operation system starts up, you have to restart the All-in-One PC and follow the same procedure above.

BIOS Action Keys

Function KeyDescription
<ESC>Return to the previous menu or exit the BIOS setup while saving changes.
<Enter>Display the sub-menu.
<F1>Display the Help screen.
<F7>Discard changes.
<F8>Load Failsafe defaults.
<F9>Load the Optimal defaults.
<F10>Save changes and reboot the computer.
TabSelect the next field.
<>Select the previous value/setting within a field.
<++>Select the next value/setting within a field.
<Home> or <End>Move the cursor to the top/bottom of the window.
<PgUp> or <PgDn>Move the cursor to the next/previous page.

BIOS Setup Menu

The BIOS Setup Utility is divided into five menu categories: Main, Advanced, Boot, Security, and Exit. Use the left and right arrow keys to select tags to enter the other menus.

Inside the menu window are the sub-menus. Highlighted items denote that the submenu options can be changed. Use the up and down arrow keys to move through the sub-menu.

BIOS SETUP UTILITY
MainAdvancedBootSecurityExit
System Overview
AMBIOSVersion :20A40000Build Date:10/19/09
ProcessorGenuine Intel(R) CPU @ 1.66GHz
System MemorySize :1014MB
System Time[03:52:39]
System Date[Fri 09/25/2009]
← Select Screen↑↓ Select Item+ Change FieldTab Select FieldF1 General HelpF10 Save and ExitESC Exit

Displays the system overview information about BIOS version, CPU features, memory size and setting of system time and date.

Advanced Menu

View and configure CPU, IDE, USB, power, chipset, and hardware health settings.

Note

  • If you are not familiar with these settings, it is recommended to use the default configuration for the Advanced Menu options. Setting the wrong values may cause the system to malfunction.

CPU Configuration

VIEWSONIC VPC220 - CPU Configuration - 1

The CPU Configuration displays your All-in-One PC's CPU specification, such as the module version, manufacturer, frequency, speed among others. This submenu allows you to enable or disable the following settings:

Max CPUID Value Limit: It is recommended that you leave it at the default setting of Disabled. You should only enable it if you intend to use the Intel Pentium 4 processor with Hyper-Threading Technology with an operating system that does not support it.

Execute Disable Bit Capability: Help prevent certain classes of malicious buffer overflow attacks when combined with a supporting operating system.

Hyper Threading Technology: Hyper Threading Technology provides faster response time and improves system performance. With Hyper Threading Technology:

  • You can run demanding applications simultaneously without slowing down system response time. For example, you can run multimedia applications or play the latest games and still perform a virus scan in the background.
  • You can have faster Internet applications.
  • It is compatible with 32-bit applications and also ready for the future 64-bit technology.

IDE Configuration

The IDE Configuration displays the status of IDE devices installed in your All- in-One PC. When the system starts up, BIOS automatically detects the connected IDE devices.

VIEWSONIC VPC220 - IDE Configuration - 1

Select Primary IDE Master and press [Enter] to launch the SATA Primary IDE Master settings screen.

VIEWSONIC VPC220 - IDE Configuration - 2

Note

  • If you are not familiar with these configurations, it is recommended to allow BIOS to auto detect the devices. Do not manually change these settings to ensure system performance.

USB Configuration

The USB Configuration sub-menu allows you to configure the USB Configuration and USB Mass Storage Device settings.

VIEWSONIC VPC220 - USB Configuration - 1

Select USB Mass Storage Device Configuration and press [Enter] to launch the USB Mass Storage Device Configuration screen.

VIEWSONIC VPC220 - USB Configuration - 2

Power Configuration

The Power Configuration sub-menu allows you to configure the mode to restore on AC power loss.

VIEWSONIC VPC220 - Power Configuration - 1

Chipset Configuration

The Chipset Configuration sub-menu allows you to enable or disable PXE booting.

VIEWSONIC VPC220 - Chipset Configuration - 1

Hardware Health Configuration

This sub-menu displays the hardware condition of your All-in-One PC.

VIEWSONIC VPC220 - Hardware Health Configuration - 1

Boot Menu

Set up boot type and boot sequence.

VIEWSONIC VPC220 - Boot Menu - 1

Note

  • The available sub-menu options may vary depending on the installed devices on your All-in-One PC.

Boot Settings Configuration

With this sub-menu, you can configure the type of system boot to execute.

VIEWSONIC VPC220 - Boot Settings Configuration - 1

  • Quick Boot: Enable Quick Boot to allow BIOS to skip certain tests while booting. This will decrease the time needed to boot the system.
  • Quiet Boot: When disabled, the normal POST (Power On Self Test) messages are displayed when the system boots up. When enabled, ViewSonic logo is displayed instead.
  • Bootup Num-Lock: Turn the "Power-on state for Numlock" on or off.

Boot Device Priority

With this sub-menu, you can specify the boot priority sequence from the available devices.

VIEWSONIC VPC220 - Boot Device Priority - 1

To change the specified device, press [Enter] to select an available device from the list.

Boot Menu

When the ViewSonic® logo appears, quickly press the F11 button on the keyboard. Then you will enter Boot Menu. It allows you to select the boot device.

VIEWSONIC VPC220 - Boot Menu - 1

Security Menu

Install or clear Supervisor's and user's password settings.

VIEWSONIC VPC220 - Security Menu - 1

VIEWSONIC VPC220 - Security Menu - 2

  • Available options on the menu screen may vary depending on the type of passwords set.

Supervisor Password

The Supervisor can access and change setup utilities. He/she can also define the limitation of user access.

To set or change the supervisor password:

  1. Select Change Supervisor Password.
  2. Type the password, then press [Enter]. A password can have up to six alphanumeric characters and/or numbers.
  3. Re-type the password to confirm, then press [Enter].

Once the Supervisor password is set, you can change the User Access Level. The access level options are:

  • Full Access: Users can access and change all BIOS settings.
  • Limited: Users are only allowed to change basic settings such as date and time.
  • No Access: Users cannot access the BIOS Setup Utility.
  • View Only: Users can view the BIOS Setup Utility but cannot change the settings.

User Password

Set the User Password under this setting. Note that Supervisor Password allows the user to enter and change the settings of the setup menu; User Password only allows the user to enter the setup menu, but do not have the right to make any changes.

To set or change the user password:

  1. Select Change User Password.
  2. Type the password, then press [Enter]. A password can have up to six alphanumeric characters and/or numbers.
  3. Re-type the password to confirm, then press [Enter].

The Access level defined by the Supervisor determines the users' setup utility access.

Password Check

When a Supervisor or User password has been set, the Password Check option will be available in the Security Menu. With this option, you can configure when the system will prompt you for the password:

  • Setup: You are required to enter the password every time you access the BIOS Setup Utility.
  • Always: You are required to enter the password on every system boot.

Clear the Password

To delete the Supervisor Password:

  1. Select Change Supervisor Password.
  2. When prompted to enter the new password, just press [Enter].
  3. A message will appear to confirm password is uninstalled. Press [Enter].

To delete the User Password:

  1. Select Clear User Password.
  2. A message will appear to confirm clearing of password, select Ok then press [Enter].

Note

  • Once you have set the Supervisor Password, you cannot start your All-in-One PC without entering the password. Be sure not to forget the password. Write down your password and keep it safe and private from other people.

Exit Menu

Save or discard the changes before leaving the BIOS Setup Menu.

VIEWSONIC VPC220 - Exit Menu - 1

There are five types of Exit options:

  • Save Changes and Exit

Select this option to save modified settings and exit BIOS.

Discard Changes and Exit

Select this option to exit BIOS without saving the modified settings.

Discard Changes

Select this option to discard any changes.

  • Load Optimal Defaults

Select this option to load optimal default values.

  • Load Failsafe Defaults

Select this option to load failsafe default values.

To perform an option, do the following:

  1. Select an item.
  2. Press [Enter]. A confirmation message appears.
  3. Select Ok to proceed or Cancel to cancel the operation.

System Recovery

This chapter provides you with the basic information on the system recovery that enables users to restore the system to its default settings. This function is useful in the event of a system failure or when you forget the system passwords.

When to Use System Recovery

You need to run system recovery:

  • In the event of a system or hardware failure.
  • You need to restore the system back to its default settings.
  • You forgot the system password.

System recovery will format the hard disk and restore the system to its default settings. However all files and other data on the drive "C:" will be deleted.

Running ViewSonic Recovery Manager

Your All-in-One PC uses ViewSonic Recovery Manager for system recovery functions.

To run ViewSonic Recovery Manager, follow the steps below:

  1. Turn on the All-in-One PC.
    The system boots up and the ViewSonic logo appears.
  2. When the screen displays "F3...", quickly press the F3 button on the keyboard.

VIEWSONIC VPC220 - Running ViewSonic Recovery Manager - 1

Note

  • If Windows operating system starts up before you press F3 and you still wish to run System Recovery, restart the All-in-One PC then follow the same above procedures.

The "ViewSonic Recovery System" window appears.

VIEWSONIC VPC220 - Note - 1

3. Click Recover to Factory Default.

VIEWSONIC VPC220 - Click Recover to Factory Default. - 1

All files and setting will be reset and lost on this computer. Are you sure to continue?

YES

NO

4. Click Yes.

Another confirmation message appears on the screen.

VIEWSONIC VPC220 - Click Yes. - 1

Please sure to continue again?

YES

NO

5. Click Yes.

A message appears on the screen.

VIEWSONIC VPC220 - Click Yes. - 1

Be sure to connect your AC power adapter and don't turn off when Windows set up is running. OK

JER SYSTEM 2007 V.10

6. Click OK.

System recovery is initiated.

  1. After the system has been restored, the following window appears.

VIEWSONIC VPC220 - Click OK. - 1

Operator System:

Windows 7

Elapsed Time :

0 min 0 sec

Time Left :

50 min 0 sec

Progress :

Initial all drives...

  1. Click OK to restart your All-in-One PC.

VIEWSONIC VPC220 - Click OK. - 2

ViewSonic

RECOVER SYSTEM

Recovery Windows 7 has been Finished.

Please press 'OK' and restart your system.

OK

  1. After restarting, the Windows Setup Wizard appears to help you configure basic settings.
  2. Follow the on-screen instructions to complete setup and start using your All-in-One PC.

Specifications

FeatureSpecifications
ProcessorIntel Pentium® Series Processors power level up to 65Watts TDP supported Intel Socket LGA 775
Main ChipsetIntel® G41 Express Chipset, consisting of: Intel® 82G41 Graphics and Memory Controller Hub (GMCH) Intel® 82801GB I/O Controller Hub (ICH7)
Display ChipsetSupport for Windows 7 DirectX computer 3D Technology DirectX 10.1 and Shadier Model 4.0 OGL 3.0 nVidia Ageia PhysX technology LVDS Dual Link resolution up to 1920 x 1200 per link VGA support up to 2048 x 1536 resolution at 85Hz refresh rate Video Engine VP4 embedded (MPEG-2, MPEG-4 part 2, H.264, VCI, DivX3.11)
MemoryDDR3 SO-DIMM Support (1.5V I/O voltage) Dual channel DDR3 Memory controller integrated into the MCH 800/1066 Un-buffered Non-ECC DDR3 memory Two channels with 1 DIMM per channel Maximum memory support up to 4GB 256MB, 512MB, 1GB, 2GB DDR3 SDRAM memory technologies Supports configurations defined in the JEDEC DDR3 SO-DIMM specification only
Display56cm/22" (21.5" viewable") TFT LCD 56cm/22" (21.5" viewable") Multi-Touch LED-backlit LCD (Select model) HD+ (1920 x 1080 pixels)
CommunicationsLAN: Atheros OS AR8151 GbE LAN Controller Wireless LAN: Through Mini PCI-E WLAN module
Stereo SpeakersTwo 4 Ohm 3.0 Watt Stereo
Webcam·Web camera 1.3M (through USB ports module)
Storage·Hard Disk: 9 cm/ 3.5", SATA-II ·Card Reader: 4-in-1 (SD, MMC, xD and MS) ·Optical Disk Drive: Slimtype Super AllWrite Drive
Built-in Card·TV-Tuner card (Mini PCI-E, Select Mode) ·WLAN module card (Mini PCI-E)
Input / Output·One DC jack on the rear ·Four USB 2.0 ports on the rear ·TV cable and AV IN ports on the rear (Select model) ·One GbE RJ45 LAN port on the rear ·One VGA port on the rear ·One HDMI IN on the rear ·Two USB 2.0 ports on the side ·4-in-1 card reader on the side ·Microphone and Headphone ports on the side ·RF KB/MS module ·Multi Touch Panel (Select model)
Power Supply·130/135 Watts AC/DC adapter ·Input: AC100-240V~, 50-60Hz ·Output: 19.5V, 6.7A or 6.9A
Dimensions (W x H x D)513 (W) x 452 (H) x 250 (D) mm 20.2" (W) x 17.8" (H) x 9.84" (D)
Weight·20.16 lbs (9.15 kg)

Troubleshooting

This chapter contains a list of common problems that you might experience when using your computer, and techniques to try and overcome the problem. If you need additional help, contact Customer Support.

My All-in-One PC does not start.

  • Check that the All-in-One PC is connected to an electrical outlet and it is turned on.
  • Check that the power cord and all cables are connected firmly.

When I turn on my computer, the message "Operating system not found" appears or Windows does not start

  • Check if there is a non-bootable CD inside the optical disk drive. If there is a non-bootable CD in the drive, remove the CD then restart the computer.
  • Check boot settings in the BIOS Setup Utility, see Chapter 4.

My LCD does not display anything

  • Check that the All-in-One PC is connected to an electrical outlet and it is turned on
  • The All-in-One PC may be in Standby mode. Press any key to activate the display.

My computer "locks up"

  • Try restarting the All-in-One PC. On the Windows taskbar, click Start > Turn Off Computer > Restart.
  • Press the power switch.
  • If your computer locks up while playing a DVD-ROM/CD-ROM, stop the DVDROM/CD-ROM, and restart the computer by pressing Ctrl+Alt+Delete.

I cannot play a CD-ROM

  • Make sure the label of the CD-ROM is facing up.
  • If the CD-ROM requires software, make sure the software is installed according to the program's instructions.
  • Moisture condensation may have occurred. Leave the computer for at least 1 hour while the computer is turned on.
    Clean the CD-ROM.
  • Check the speaker volume.

I cannot play a DVD-ROM

  • If a region code warning appears when you are using the DVD player, it could be that the DVD-ROM you are trying to play is incompatible with the DVD-ROM drive in your All-in-One PC. The region code is listed on the disc's packaging.
  • If you hear audio but cannot see video, your computer's video resolution may be set too high. For best results, change the display settings, click Start >Control Panel > Settings.
  • If you see video but cannot hear audio, check all of the following: Make sure your DVD player's mute setting is off. Check the master volume setting in the audio Mixer.
  • Check that the drivers are installed properly, click Start > Control Panel >System> Device Manager.
  • A dirty or damaged disc may cause the computer to "hang" while it tries to read the disc. If necessary, reboot the computer, remove the disc, and then check that it is not dirty or damaged.

My speakers have no sound

  • Check the master volume setting in the audio Mixer.
  • If you are using an application that has its own volume control, check that the volume is turned up.
  • If you have connected an audio cable to the Headphone connector, disconnect the cable.

My internet connection has problems

  • Have your phone company check that your phone line is free from any line noise.
  • If your problem is fax-related, check that there are no problems with the fax machine and that it is compatible with fax modems.
  • If you are having a problem connecting with your Internet Service Provider(ISP), check that the ISP is not experiencing technical problems, or If you have a second phone line available, try connecting the modem to that line.
  • Check the ADSL settings and connection and make sure All-in-One PC is properly configured for Internet access.
  • The wireless LAN data transfer speed is affected by distance and obstructions between devices and access points. To maximize the data transfer speed, please choose an access point that is closest to your All-in-One PC.

Customer Support

For technical support or product service, see the table below or contact your reseller. NOTE: You will need the product serial number.

Country/RegionWebsiteT = Telephone F = FAXEmail
Australia/New Zealandwww.viewsonic.com.auAUS= 1800 880 818 NZ= 0800 008 822service@au.viewsonic.com
Canadawww.viewsonic.comT (Toll-Free)= 1-866-463-4775 T (Toll)= 1-424-233-2533 F= 1-909-468-3757service.ca@viewsonic.com
Europewww.viewsoniceurope. comwww.viewsoniceurope.com/uk/Support/Calldesk.htm
Hong Kongwww.hk.viewsonic.comT= 852 3102 2900service@hk.viewsonic.com
Indiawww.in.viewsonic.comT= 1800 11 9999service@in.viewsonic.com
Ireland (Eire)www.viewsoniceurope. com/uk/www.viewsoniceurope.com/ uk/support/call-desk/service_ie@viewsoniceurope.com
Koreawww.kr.viewsonic.comT= 080 333 2131service@kr.viewsonic.com
Latin America (Argentina)www.viewsonic.com/la/T= 0800-4441185soporte@viewsonic.com
Latin America (Chile)www.viewsonic.com/la/T= 1230-020-7975soporte@viewsonic.com
Latin America (Columbia)www.viewsonic.com/la/T= 01800-9-157235soporte@viewsonic.com
Latin America (Mexico)www.viewsonic.com/la/T= 001-8882328722soporte@viewsonic.com
Renta y Datos, 29 SUR 721, COL. LA PAZ, 72160 PUEBLA, PUE. Tel: 01.222.891.55.77 CON 10 LINEAS Electroser, Av Reforma No. 403Gx39 y 41, 97000 Mérida, Yucatán. Tel: 01.999.925.19.16 Other places please refer to http://www.viewsonic.com/la/soporte/index.htm#Mexico
Latin America (Peru)www.viewsonic.com/la/T= 0800-54565soporte@viewsonic.com
Macauwww.hk.viewsonic.comT= 853 2870 0303service@hk.viewsonic.com
Middle Eastap.viewsonic.com/me/Contact your resellerservice@ap.viewsonic.com
Puerto Rico & Virgin Islandswww.viewsonic.comT= 1-800-688-6688 (English) T= 1-866-379-1304 (Spanish) F= 1-909-468-3757service.us@viewsonic.com soporte@viewsonic.com
Singapore/Malaysia/ Thailandwww.ap.viewsonic.comT= 65 6461 6044service@sg.viewsonic.com
South Africaap.viewsonic.com/za/Contact your resellerservice@ap.viewsonic.com
United Kingdomwww.viewsoniceurope. com/uk/www.viewsoniceurope.com/ uk/support/call-desk/service_gb@viewsoniceurope.com
United Stateswww.viewsonic.comT (Toll-Free)= 1-800-688-6688 T (Toll)= 1-424-233-2530 F= 1-909-468-3757service.us@viewsonic.com

Limited Warranty

VIEWSONIC® ALL-IN-ONE PC

What the warranty covers:

ViewSonic warrants its products to be free from defects in material and workmanship during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic will, at its sole option, repair or replace the product with a similar product. Replacement Product or parts may include remanufactured or refurbished parts or components. The replacement unit will be covered by the balance of the time remaining on the customer's original limited warranty. ViewSonic provides no warranty for the third-party software included with the product or installed by the customer.

How long the warranty is effective:

ViewSonic VPC products are warranted for (1) year from the first consumer purchase for parts and labor.

User is responsible for the back up of any data before returning the unit for service. ViewSonic is not responsible for any data lost.

Who the warranty protects:

This warranty is valid only for the first consumer purchaser.

What the warranty does not cover:

  1. Any product on which the serial number has been defaced, modified or removed.
  2. Damage, deterioration or malfunction resulting from:

a. Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification, or failure to follow instructions supplied with the product.
b. Any damage of the product due to shipment.
c. Removal or installation of the product.
d. Causes external to the product, such as electrical power fluctuations or failure.
e. Use of supplies or parts not meeting ViewSonic's specifications.
f. Normal wear and tear.
g. Any other cause which does not relate to a product defect.

  1. Any product exhibiting a condition commonly known as "image burn-in" which results when a static image is displayed on the product for an extended period of time.
  2. Removal, installation, one way transportation, insurance, and set-up service charges.

4.3: ViewSonic All-in-One PC Warranty

Page 1 of 2

AIO PC_LW01 Rev. 1a 02-11-09

How to get service:

  1. For information about receiving service under warranty, contact ViewSonic Customer Support (Please refer to Customer Support page). You will need to provide your product's serial number.
  2. To obtain warranty service, you will be required to provide (a) the original dated sales slip, (b) your name, (c) your address, (d) a description of the problem, and (e) the serial number of the product.
  3. Take or ship the product freight prepaid in the original container to an authorized ViewSonic service center or ViewSonic.
  4. For additional information or the name of the nearest ViewSonic service center, contact ViewSonic.

Limitation of implied warranties:

There are no warranties, express or implied, which extend beyond the description contained herein including the implied warranty of merchantability and fitness for a particular purpose.

Exclusion of damages:

ViewSonic's liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be liable for:

  1. Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business relationships, or other commercial loss, even if advised of the possibility of such damages.
  2. Any other damages, whether incidental, consequential or otherwise.
  3. Any claim against the customer by any other party.
  4. Repair or attempted repair by anyone not authorized by ViewSonic.

Effect of state law:

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Some states do not allow limitations on implied warranties and/or do not allow the exclusion of incidental or consequential damages, so the above limitations and exclusions may not apply to you.

Sales outside the U.S.A. and Canada:

For warranty information and service on ViewSonic products sold outside of the U.S.A. and Canada, contact ViewSonic or your local ViewSonic dealer.

The warranty period for this product in mainland China (Hong Kong, Macao and Taiwan Excluded) is subject to the terms and conditions of the Maintenance Guarantee Card.

For users in Europe and Russia, full details of warranty provided can be found in www.viewsoniceurope.com under Support/Warranty Information.

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Product information

Brand : VIEWSONIC

Model : VPC220

Category : All-in-one computer