VIEWPAD 10PRO - Tablet VIEWSONIC - Free user manual and instructions

USER MANUAL VIEWPAD 10PRO VIEWSONIC

Compliance Information CE Conformity for European Countries The device complies with the EMC Directive 2004/108/EC and Low Voltage Directive 2006/95/EC. R&TTE Compliance Statement Ç € 2200 © This wireless module device complies with the Essential Requirements of the R&TTE Directive of the European Union (1999/5/EC). This equipment meets the following conformance standards: EN 301 489 EN 301 489 EN50361 EN301448 EN301908 EN301489 EN300328 EN62311 Caution Risk of explosion if battery replaced aced by an incorrect type. Dispose of used batteries according to the instructions. Notified Countries: Germany, UK, Netherlands, Belgium, Sweden, Denmark, Finland, France, Italy, Spain, Austria, Ireland, Portugal, Greece, Luxembourg, Estonia, Latvia, Lithuania, Czech Republic, Slovakia, Slovenia, Hungary, Poland and Malta. Following information is only for EU-member states: The mark is in compliance with the Waste Electrical and Electronic Equipment Directive 2002/96/EC (WEEE). The mark indicates the requirement NOT to dispose the equipment including any spent or discarded batteries or accumulators as unsorted = municipal waste, but use the return and collection systems available. If the batteries, accumulators and button cells included with this equipment, display the chemical symbol Hg, Cd, or Pb, then it means that the battery has a heavy metal content of more than 0.0005% Mercury or more than, 0.002% Cadmium, or more than 0.004% Lead. Products with 2.4-GHz Wireless LAN Devices For 2.4-GHz wireless LAN operation of this product, certain restrictions apply. This equipment may use the entire-2400-MHZz to 2483.5-MHZ frequency band (channels 1 through 13) for indoor applications. For outdoor use, only 2400-2454 MHz frequency band (channels 1-9) may be used. For the latest requirements, see http:// www.art-telecom.fr.

Important Safety Instructions

1. DO NOT place objects on top of the ViewPad, as objects may scratch the

screen. DO NOT expose the ViewPad to dirty or dusty environments. DO NOT place the ViewPad on an uneven or unstable surface. DO NOT insert any foreign objects into the ViewPad. DO NOT expose the ViewPad to strong magnetic or electrical field. DO NOT expose the ViewPad to direct sunlight as it can damage the LCD Screen. Keep it away from heat sources. 7... SAFE TEMPÉRATURE: This ViewPad should only be used in environments with ambient temperatures between 0°C (32°F) and 40°C(104°F). DO NOT use the ViewPad in the rain.

9. Please check with your Local Authority or retailer for proper disposal of

electronic products.

10. The ViewPad and the adapter may produce some heat during normal operation

or charging. DO NOT leave the ViewPad on your lap to prevent discomfort or injury from heat exposure.

11. POWER INPUT RATING: Refer to the rating label on the ViewPad and be sure

that the power adapter complies with the rating. Only use accessories specified by the manufacturer.

12. DO NOT use a pen or any sharp object to tap the screen.

13. Clean the touch screen with a soft cloth. If needed, dampen the cloth slightly

before cleaning. Never use abrasives or cleaning solutions.

14. Always power off the ViewPad to install or remove external devices that do not

15. Disconnect the ViewPad from an electrical outlet and power off before cleaning

16. DO NOT disassemble the ViewPad, only a certified service technician should

17. The ViewPad has apertures to disperse heat. DO NOT block the ViewPad

ventilation, the ViewPad may become hot and malfunction as a result.

18. Risk of explosion if battery replaced by an incorrect type. Dispose of used

batteries according to the instructions.

19. Users have to use the connection to USB interfaces with USB 2.0 version or

20. PLUGGABLE EQUIPMENT, the socket-outlet shell be installed near the

equipment and shall be easily accessible. ® A 8 S D

Declaration of RoHS Compliance This product has been designed and manufactured in compliance with Directive 2002/ 95/EC of the European Parliament and the Council on restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS Directive) and is deemed to comply with the maximum concentration values issued by the European Technical Adaptation Committee (TAC) as shown below: Substance Proposed Maximum Concentration Actual Concentration Lead (Pb) 0,1% <0,1% Mercury (Hg) 0,1% <0,1% Cadmium (Cd) 0,01% <0,01% Hexavalent Chromium 0 0 (Cr6+) 0,1% <0,1% Polybrominated bi- 0 0 phenyis (PBB) 0,1% <01% Polybrominated di- 0 0 phenyl ethers (PBDE) 0,1% <0,1% Certain components of products as stated above are exempted under the Annex of the RoHS Directives as noted below: Examples of exempted components are:

Mercury in compact fluorescent lamps not exceeding 5 mg per lamp and in other lamps not specifically mentioned in the Annex of RoHS Directive. Lead in glass of cathode ray tubes, electronic components, fluorescent tubes, and electronic ceramic parts (e.g. piezoelectronic devices). Lead in high temperature type solders (i.e. lead-based alloys containing 85% by weight or more lead). Lead as an allotting element in steel containing up to 0.35% lead by weight, aluminium containing up to 0.4% lead by weight and as a cooper alloy containing up to 4% lead by weight.

Copyright Information Copyright © ViewSonic® Corporation, 2011. AIl rights reserved. ViewSonic®, the three birds logo, On View®, ViewMatch"M, and ViewMeter® are registered trademarks of ViewSonic® Corporation. Android is a trademark of Google Inc. Use of this trademark is subject to Google Permissions. This product has an AndroidT" platform based on Linux, which can be expanded by a varietyof JME-based application SW. All products use in this device and trademarks mentioned herein are trademarks or registered trademarks of their respective owners. Google", the Google logo, Android", the Android logo and Gmail" are trademarks of Google Inc. Use of this trademark is subject to Google Permissions. Wi-Fi and the Wi-Fi CERTIFIED logo are registered trademarks of the Wireless Fidelity Alliance. microSD" is a trademark of SD Card Association. Bluetooth and the Bluetooth logo are trademarks owned by Bluetooth SIG, Inc. The prediction engine of the input method is TOUCHPAL, provided by COOTEK. Disclaimer: ViewSonic Corporation shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential damages resulting from furnishing this material, or the performance or use of this product. In the interest of continuing product improvement, ViewSonic Corporation reserves the right to change product specifications without notice. Information in this document may change without notice. No part of this document may be copied, reproduced, or transmitted by any means, for any purpose without prior written permission from ViewSonic Corporation. Product Registration To meet your future needs, and to receive any additional product information as it becomes available, please register your product on the Internet at: www.viewsonic. com. For Your Records Product Name: ViewPad 10pro Model Number: VS14140 Document Number: ViewPad 10pro_UG ENG Rev. 1A 04-20-11 Serial Number: Purchase Date: Product disposal at end of product life ViewSonic respects the environment and is committed to working and living green. Thank you for being part of Smarter, Greener Computing. Please visit ViewSonic website to learn more. USA & Canada: http:/1www.viewsonic.com/company/green/recycle-program/ Europe: http://www.viewsoniceurope.com/uk/support/recycling-information/ Taiwan: http://recycle.epa.gov.tw/recycle/index2.aspx

Chapter 1: Product Overview

- Power and Battery - Memory Card Installation - SIM Card Installation and Service Activation - Network Setup

Chapter 3: Basic Operation

Chapter 1: Product Overview

Control Buttons and Connectivity Front Bottom

Battery Replacement Battery is permanently fixed to the device. Battery replacement should be performed by an authorized ViewSonic service center. Please contact local ViewSonic customer service for more information. Charging Battery The new battery is only partially charged out of box. To fully charge the battery, please follow the below instruction.

1. Connect one end of the AC adapter to the charger jack.

2. Plug the other end of the AC adapter to the wall outlet to start charging.

Fig. 2.1 Charging Battery When the battery is charging, the charge indicator LED will be flashing in amber; the battery icon is also displayed in the status bar. When battery is fully charged, the charge indicator LED will change to blue; if device is turned on, the battery icon will be displayed as fully charged. Note: Use only the provided AC power adapter for battery charging. The battery life may vary depending on actual usage.

Memory Card MicroSD memory card provides additional data storage space. To install MicroSD card

2. Insert MicroSD card as shown. Make sure the gold contacts are facing

3. Close the card door.

MicroSD Fig. 2-2 Micro SD Cards To remove the memory card

1. For safe removal, go to Windows task bar and right mouse click on @g icon.

Select eject MicroSD card option.

2. After Windows prompts, “The device is now safe to remove” open the card

3. Push to eject the MicroSD card from the slot.

Note: Do not remove the memory card while it's being accessed. Sudden removal of the memory card may cause data loss or unpredictable system behavior.

Touch Panel Setup The touch panel of this device has been factory calibrated. In most cases, recalibration is not necessary. However, due to the nature of capacitive touch panel, change of geographical location may require recalibration for the new environment conditions. If touch panel is experiencing improper behavior, please perform touch panel calibration procedure as below.

2. Place the device on a flat table top. Avoid any touch contact to the touch panel

while performing the calibration.

3. Tap on “Calibration” to start the process.

4. When calibration is completed, message “Calibration OK” will be shown.

2. Select the WiFi access point from the available WiFi network list.

3. Enter the password for the network if required.

4. Click on “Connect” to complete the connection.

Bluetooth Bluetooth can be configured in the Control Panel. Please refer to Control Center section for activating the Bluetooth. Pairing Bluetooth Devices Ensure pairing devices’ Bluetooth feature is enabled. Double tap on EE located in Windows task bar to open the Bluetooth menu. Tap “Add New Device” to scan all available Bluetooth devices in the area. Select desired device from the discovered devices. The screen will provide a PIN code for the connecting Bluetooth device. Enter this code to connecting device. This screen will time out after a short period if no action is taken.

6. Once the handshake is established, tap “Next” to complete.

7. If connecting with an audio device which only supports HSP/HFP (A2DP),

“Connect to phone audio” option will be displayed. an 8 © D > Note: Once the handshake has been established, connecting to the same device again will no longer require entering the PIN.

Control Center The control center provides a quick system overall status and communication protocol (3G, WiFi and Bluetooth) setup. Main Menu CONTROL CENTER

System Info Contains OS, BIOS, CPU and HD information. Battery Provide battery status and settings. SYSTEM INFO Fig. 2-11 Battery, Sub-Menu Battery warning when less Low Battery Warning Level Setting: Set the slide-bar for ‘ low battery level. V] OSD warning Select warning notification type | Sound warning 1. OSD (Visual) Warning: Silent

Display Provide display information and adjustments. Fig. 2-12 Display, Sub-Menu Switchto.Select Tap to manually enable external video output (If plug & a play is not detected). Brigniness conte 100% . | Adjust brightness level. Power Management Power management options.

Chapter 3: Basic Operation

1. Press on EM button located at top of device to power up.

Warning: Do not turn off the device before it is fully booted or it may cause an error

on the next power up.

2. In Windows 7, click Start>Shutdown> or push the 8 button to power off.

Note 1: Windows can be configured to automatically shut down by single Mn press. Please use Windows help & support (Keyword “Power”) for more power configuration information. Note 2: Hard power off can be achieved by holding Æ& down for >4 second. Touch Screen Control

5 Tap: Quick single tap motion. Emulates left mouse click. {a \ Tap & Hold: Press on open area for >4 seconds. Emulates right mouse click. n Slide: Quick directional motion. Emulates scrolling. Drag: Press on icon for >4 seconds then perform directional motion. ) Emulates left mouse button hold. à Pinch: Two-points inward motion. Zoom in.

Spread: Two-points outward motion. Zoom out.

Note: An application can defines more complex hand gestures, availability based on application support.

Virtual Keyboard Virtual keyboard is located at upper left corner of Windows desktop. Drag the virtual keyboard to center of Windows desktop for keyboard input. Fig. 3-1 Virtual Keyboard in Desktop Virtual keyboard icon will also pop up when enter text input section. Tap on keyboard icon to bring forward the virtual keyboard. Fig. 3-2 Virtual Keyboard icon Windows 7 Professional: When user login menu is enabled, Ctrl+Alt+Del function can be activated by pressing button located at top of device for >4 seconds.

Navigation, Front and Side Control Buttons The external buttons have different function in different OS. Button Location | BIOS & DOS Windows Bluestacks (Android) EI Front Up Arrow Open Web Browser Open Web Browser TBD E Front Down Arrow Return to Previous Return to Previous E Front ESC Go to Desktop Go to Home Desktop El Front Enter Open Tablet Control Open Android Settings Menu Panel Ce) Top Right Arrow Volume Up Volume Up Es) Top Left Arrow Volume Down Volume Down Android in Windows

1. Tapon [A | icon located in Windows desktop.

First time startup will take longer while initializing setup (One time setup).

3. Please refer to BlueStacks user guide for more information on Android

4. Tapon E icon to switch back to Windows.

Security Menu Supervisor Password Set= Enabled; Clear= No Password. User Password Set= Enabled; Clear= No Password. Set Supervisor Password Highest level password. Set password restriction for Setup utility. Set User Password Set password restriction for Setup utility. Authenticate User on boot Enable startup password control. HDD Password State Set password restriction for HDD.

Warning: Please keep track of the passwords. BIOS reset will be required for password reset. Please

contact your IT Dept or PC specialist on BIOS reset information. Exit Menu Exit Saving Changes Saves all changes and exit BIOS menu. Exit Discarding Changes | Discard all changes and exit BIOS menu Load Setup Defaults Restore factory default settings. Discard Changes Discard all current changes and revert back to the last saved settings. Save Changes Save all current changes without exit BIOS menu.

1. Power Indicator LED (Su , located on the top of device)

LED Color Power Status Solid Blue ON OFF OFF Flashing Blue Sleep

2. Battery Indicator LED ( SES, located on the top of device)

LED Color Battery Status Solid Amber Charging Solid Blue Battery Full OFF If Power is ON; using battery power. OFF If power is OFF; OFF.

Appendix C: Troubleshooting Symptom Possible Causes Remedy Touch 1. Environmental conditions are Perform touch screen panel is not significantly different from factory | recalibration. functioning default. properly

2. Touching surface does not provide

sufficient electrical charge. - Ensure finger is dry and clean. - Ensure stylus pen is approved for capacitive touch panel use. Battery is not

1. Using wrong AC power adapter

Use AC power adapter charging with insufficient power rating or provided with this device. incorrect plug. 2.Using USB. This device does not support USB battery charging. Multi Touch 1. Using Windows 7 Starter or Basic | Upgrade OS to Windows 7 not working (Single touch only) Home Premium or higher.

2. Application is not support Use an application that

supports multi touch function.

3. Improper hand gesture Ensure the hand gesture is

properly performed. External 1.Damaged or low quality HDMI Change HDMI cable. display not cable working

2. Output resolution and frame rate

is not support by the connected display Use a display that supports the selected output resolution and frame rate.

System locks | Multiple possible causes: Windows Push reset button to up code, Intel device failure, device restart the system. Perform driver, overheating or application Windows updates regularly code. for latest system and device updates, install latest device drivers and application version. No audio, Audio driver needs to be switched Go to Windows control HDMI output | HDMI digital audio. panel and set default audio to HDMI digital. Switching in audio mixer will not work (Intel bug). Incorrect Intel GPU will automatic overscan 1. Ensure monitor is set image size, the image size when detecting CE to PC HDMI (Disable HDMI output | HDMI devices. Some monitors will monitor overscan). also auto-size between CE HDMI 2. Set Intel GPU overscan and PC HDMI. control to zero (Located in Intel Graphics control panel)

1. Liquids can damage: This device is not waterproof. Submerging or splashing

any type of liquid can cause permanent damage to the device (ie. Spilled drinks, steam, condensation etc.).

2. Scratches can damage: Excessive scratches can cause sensitivity and

accuracy problems on the touch panel. Always cover the touch panel with protected case or cloth when not in use.

3. Heat can damage: Electronic device will last longer in a cooler environment.

Avoid long periods of direct sunlight exposure. Ensure sufficient cool air ventilation during usage.

4. Battery Draining: Frequent total battery drainage will shorten the battery life.

Utilize Control Center to define a safe low battery level warning. Always store the device in a cool and well ventilated location.

Limited Warranty VIEWSONIC® ViewPad What the warranty covers: ViewSonic warrants its products to be free from defects in material and workmanship, under normal use, during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components.The replacement unit will be covered by the balance of the time remaining on the customer’s original limited warranty. ViewSonic provides no warranty for the third-party software included with the product or installed by the customer. How long the warranty is effective: ViewSonic ViewPad are warranted for at least 1 year for labor from the date of the first customer purchase. User is responsible for the back up of any data before returning the unit for service. ViewSonic is not responsible for any data lost. Who the warranty protects: This warranty is valid only for the first consumer purchaser. What the warranty does not cover:

1. Any product on which the serial number has been defaced, modified or

2. Damage, deterioration or malfunction resulting from:

a. Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification, or failure to follow instructions supplied with the product. b. Repair or attempted repair by anyone not authorized by ViewSonic. c. Causes external to the product, such as electric power fluctuations or failure. d. Use of supplies or parts not meeting ViewSonic's specifications. e. Normal wear and tear. f. Any other cause which does not relate to a product defect.

3. Any product exhibiting a condition commonly known as “image burn-in” which

results when a static image is displayed on the product for an extended period of time.

4. Removal, installation, insurance, and set-up service charges.

1. For information about receiving service under warranty, contact ViewSonic

Customer Support (Please refer to the web site and Customer Support pages). You will need to provide your product’s serial number.

2. To obtain warranty service, you will be required to provide (a) the original dated

sales slip, (b) your name, (c) your address, (d) a description of the problem, and (e) the serial number of the product.

3. Take or ship the product freight prepaid in the original container to an authorized

ViewSonic service center or ViewSonic.

4. For additional information or the name of the nearest ViewSonic service center,

Limitation of implied warranties: There are no warranties, express or implied, which extend beyond the description contained herein including the implied warranty of merchantability and fitness for a particular purpose. Exclusion of damages: ViewSonic's liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be liable for:

1. Damage to other property caused by any defects in the product, damages

based upon inconvenience, loss of use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business relationships, or other commercial loss, even if advised of the possibility of such damages.

2. Any other damages, whether incidental, consequential or otherwise.

3. Any claim against the customer by any other party.

4. Repair or attempted repair by anyone not authorized by ViewSonic.

Effect of state law: This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Some states do not allow limitations on implied warranties and/or do not allow the exclusion of incidental or consequential damages, so the above limitations and exclusions may not apply to you. Sales outside the U.S.A. and Canada: For warranty information and service on ViewSonic products sold outside of the U.S.A. and Canada, contact ViewSonic or your local ViewSonic dealer. The warranty period for this product in mainland China (Hong Kong, Macao and Taiwan Excluded) is subject to the terms and conditions of the Maintenance Guarantee Card. For users in Europe and Russia, full details of warranty provided can be found in Www.viewsoniceurope.com under Support/Warranty Information. 4.3: ViewSonic TPC Warranty TPC_LWO01 Rev. 1A 06-20-08