VIEWSONIC CD4225 - Advertising screen

CD4225 - Advertising screen VIEWSONIC - Free user manual and instructions

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USER MANUAL CD4225 VIEWSONIC

IMPORTANT: Please read this User Guide to obtain important information on

installing and using your product in a safe manner, as well as registering your product

for future service. Warranty information contained in this User Guide will describe

your limited coverage from ViewSonic Corporation, which is also found on our web site

at http://www.viewsonic.com in English, or in specific languages using the Regional

selection box in the upper right corner of our website.

Safety Precautions 5

Package Contents 6

Optional accessories 6

Parts Name and Functions 7

Front View 7
Control Panel 7
Terminal Panel 8
Remote Control 10
Installing the Remote Control Batteries 11
Operating Range for the Remote Control 11
Handling the remote control 11

Setup Procedure 12

How to Mount and Attach Options to the LCD Monitor 14

Ventilation Requirements for enclosure mounting 15
To avoid monitor from falling 15

Connections 16

Before making connections: 16
Wiring Diagram 16
Connecting a Personal Computer 17
Connecting with Digital Interface Equipment 18
Connecting a DVD Player with component out 19
Connecting to External Speakers 20

Basic Operation 21

Power ON and OFF Modes 21
Power Indicator 21
Using Power Management 21
Selecting a video source 22
Picture Mode 22

OSD (On-Screen-Display) Controls 23

Picture 25
VGA Setting 26
Option 27
Input 28
Audio 29
Special 30
Diagnostic 32
For Long Life Use of Public Display 33

Controlling the LCD monitor via RS-232C Remote Control 34

Appendix: Installing stands 35

Features 36

Troubleshooting 37

Specifications 38

Product Specifications 38
Supported Input Signal Resolution 39
Note for Daisy-Chain Connection 40

Customer Support 41

Limited Warranty 42

Mexico Limited Warranty 43

Compliance Information

FCC Statement

This device complies with part 15 of FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.

Warning: You are cautioned that changes or modifications not expressly approved by the party responsible for compliance could void your authority to operate the equipment.

For Canada

Declaration of RoHS Compliance

This product has been designed and manufactured in compliance with Directive 2002/95/ EC of the European Parliament and the Council on restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS Directive) and is deemed to comply with the maximum concentration values issued by the European Technical Adaptation Committee (TAC) as shown below:

SubstanceProposed Maximum ConcentrationActual Concentration
Lead (Pb)0.1%< 0.1%
Mercury (Hg)0.1%< 0.1%
Cadmium (Cd)0.01%< 0.01%
Hexavalent Chromium (Cr6+)0.1%< 0.1%
Polybrominated biphenyls (PBB)0.1%< 0.1%
Polybrominated diphenyl ethers (PBDE)0.1%< 0.1%

Certain components of products as stated above are exempted under the Annex of the RoHS Directives as noted below:

Examples of exempted components are:

  1. Mercury in compact fluorescent lamps not exceeding 5mg per lamp and in other lamps not specifically mentioned in the Annex of RoHS Directive.
  2. Lead in glass of cathode ray tubes, electronic components, fluorescent tubes, and electronic ceramic parts (e.g. piezoelectronic devices).
  3. Lead in high temperature type solders (i.e. lead-based alloys containing 85% by weight or more lead).
  4. Lead as an allotting element in steel containing up to 0.35% lead by weight, aluminium containing up to 0.4% lead by weight and as a cooper alloy containing up to 4% lead by weight.

Important Safety Instructions

  1. Read these instructions completely before using the equipment.
  2. Keep these instructions in a safe place.
  3. Heed all warnings.
  4. Follow all instructions.
  5. Do not use this equipment near water. Warning: To reduce the risk of fire or electric shock, do not expose this apparatus to rain or moisture.
  6. Clean with a soft, dry cloth. If further cleaning is required, see "Cleaning the LCD TV" in this guide for further instructions.
  7. Do not block any ventilation openings. Install the equipment in accordance with the manufacturer's instructions.
  8. Do not install near any heat sources such as radiators, heat registers, stoves, or other devices (including amplifiers) that produce heat.
  9. Do not attempt to circumvent the safety provisions of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade and the third prong are provided for your safety. If the plug does not fit into your outlet, consult an electrician for replacement of the outlet.
  10. Protect the power cord from being tread upon or pinched, particularly at the plug, and the point where if emerges from the equipment. Be sure that the power outlet is located near the equipment so that it is easily accessible.
  11. Only use attachments/accessories specified by the manufacturer.
  12. Use only with a cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/ apparatus combination to avoid injury from tip-over.
  13. Unplug this equipment when it will be unused for long periods of time.
  14. Refer all servicing to qualified service personnel. Service is required when the unit has been damaged in any way, such as: if the power-supply cord or plug is damaged, if liquid is spilled onto or objects fall into the unit, if the unit is exposed to rain or moisture, or if the unit does not operate normally or has been dropped.

Copyright © ViewSonic Corporation, 2010. All rights reserved.

ViewSonic, the three birds logo, OnView, ViewMatch, and ViewMeter are registered trademarks of ViewSonic Corporation.

Disclaimer: ViewSonic Corporation shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential damages resulting from furnishing this material, or the performance or use of this product.

In the interest of continuing product improvement, ViewSonic Corporation reserves the right to change product specifications without notice. Information in this document may change without notice.

No part of this document may be copied, reproduced, or transmitted by any means, for any purpose without prior written permission from ViewSonic Corporation.

Product Registration

To meet your future needs, and to receive any additional product information as it becomes available, please register your product on the Internet at: www.viewsonic.com.

For Your Records

Product Name: CD4225

ViewSonic 42” LCD Monitor

Model Number: VS13227

Document Number: CD4225_UG_ENG Rev. 1B 06-08-10

Serial Number:

Purchase Date:

Product disposal at end of product life

ViewSonic is concerned about the preservation of our environment. Please dispose of this product properly at the end of its useful life. Your local waste disposal company may provide information about proper disposal.

The lamp in this product contains mercury. Please dispose of properly in accordance with environmental laws of your location.

FOR OPTIMUM PERFORMANCE, PLEASE NOTE THE FOLLOWING WHEN SETTING UP AND USING THE LCD COLOR MONITOR:

DO NOT REMOVE MONITOR BACK COVER. There are no user serviceable parts inside and opening or removing covers may expose you to dangerous shock hazards or other risks. Refer all servicing to qualified service personnel.
- Do not spill any liquids into the cabinet or use your monitor near water.
- Do not insert objects of any kind into the cabinet slots, as they may touch dangerous voltage points, which can be harmful or fatal or may cause electric shock, fire or equipment failure.
- Do not place any heavy objects on the power cord. Damage to the cord may cause shock or fire.
- Do not place this product on a sloping or unstable cart, stand or table, as the monitor may fall, causing serious damage to the monitor.
- When operating the LCD monitor with an AC 100-120V power supply in North America, use a power supply cord provided with this monitor.
- When operating the LCD monitor with an AC 220-240V power supply in Europe, use a power supply cord provided with this monitor.
- In UK, use a BS-approved power cord with molded plug having a black (10A) fuse installed for use with this monitor. If a power cord is not supplied with this monitor, please contact your supplier.
- When operating the LCD monitor with a 220-240V AC power supply in Australia, use the power cord provided with this monitor. If a power cord is not supplied with this monitor, please contact your supplier.
- For all other case, use a power cord that matches the AC voltage of the power outlet and has been approved by and complies with the safety standard of your particular country.
- Do not place any objects onto the monitor and do not use the monitor outdoors.
- The inside of the fluorescent tube located within the LCD monitor contains mercury. Please follow the laws or rules of your municipality to dispose of the tube properly.
- Do not bend power cord.
- Do not use monitor in high temperature, humid, dusty, or oily areas.
- If monitor or glass is broken, do not come in contact with the liquid crystal and handle with care.
- Allow adequate ventilation around the monitor, so that heat can properly dissipate. Do not block ventilated openings or place the monitor near a radiator or other heat sources. Do not put anything on top of the monitor.
- The power cable connector is the primary means of detaching the system from the power supply. The monitor should be installed close to a power outlet, which is easily accessible.
- Handle with care when transporting. Save packaging for transporting.
- Please clean the holes of back cabinet to reject dirt and dust at least once a year because of set reliability.
- If using the cooling fan continuously, it's recommended to wipe holes a minimum of once a month.
- When installing the remote control batteries;

  • Align the batteries according to the (+) and (-) indications inside the case.

  • Align the (-) indication of the battery first inside the case.

VIEWSONIC CD4225 - Product disposal at end of product life - 1

CAUTION:

Immediately unplug your monitor from the wall outlet and refer servicing to qualified service personnel under the following conditions:

  • When the power supply cord or plug is damaged.
  • If liquid has been spilled, or objects have fallen into the monitor.
  • If the monitor has been exposed to rain or water.
  • If the monitor has been dropped or the cabinet damaged.
  • If the monitor does not operate normally by following operating instructions.

CAUTION:

  • For optimum performance, allow 20 minutes for warm-up.
  • Rest your eyes periodically by focusing on an object at least 5 feet away. Blink often.
  • Position the monitor at a 90^ angle to windows and other light sources to minimize glare and reflections.
  • Clean the LCD monitor surface with a lint-free, nonabrasive cloth. Avoid using any cleaning solution or glass cleaner!
  • Adjust the monitor's brightness, contrast and sharpness controls to enhance readability.
  • Avoid displaying fixed patterns on the monitor for long periods of time to avoid image persistence (after image effects).
  • Get regular eye checkups.

Ergonomics

To realize the maximum ergonomic benefits, we recommend the following:
- Use the preset Size and Position controls with standard signals.
- Use the preset Color Setting.
- Use non-interlaced signals.
- Do not use primary color blue on a dark background, as it is difficult to see and may produce eye fatigue due to insufficient contrast.

Your new CD4225 monitor box should contain the following:

VIEWSONIC CD4225 - Ergonomics - 1

VIEWSONIC CD4225 - Ergonomics - 2

VIEWSONIC CD4225 - Ergonomics - 3

VIEWSONIC CD4225 - Ergonomics - 4

VIEWSONIC CD4225 - Ergonomics - 5

VIEWSONIC CD4225 - Ergonomics - 6
Wireless Remote Control

VIEWSONIC CD4225 - Ergonomics - 7

Optional accessories

Stand (STND-013)Speaker
Monitor stand (x 2)M4 screw for stand installation (x 8)External speaker (x 2)M3 screw for speaker installation (x 6)

Front View

VIEWSONIC CD4225 - Front View - 1

Remote control sensor/Ambient light sensor/Power LED indicator

  • Receives the signal from the wireless remote control.
  • Automatically detects ambient lighting condition and adjusts screen brightness.
  • Indicates the power status of the monitor.
StatusColor
Power ONGreen
Power OFFRed
Power StandbyOrange
Failure detectedFlashing red

Control Panel

VIEWSONIC CD4225 - Control Panel - 1

VIEWSONIC CD4225 - Control Panel - 2

1 Carrying handles - Use these handles to move the LCD monitor while installing.
Power button () - Turns the LCD monitor's power on or put it to standby. This button does not isolate the LCD monitor from AC power input. To completely cut off the AC power supply, use the main power switch on the terminal panel.
Exit button - Acts as the EXIT button to move to previous menu with OSD menu.
PLUS (+) button - Acts as the (+) button to increase the adjustment with OSD menu. Increase the audio output level when the OSD menu is turned off.
MINUS (-)/Auto button - Acts as the (-) button to decrease the adjustment with OSD menu. Decreases the audio output level when the OSD menu is turned off.
Menu/Enter button - Activates the OSD menu when the OSD menu is turned-off. Acts as the SET button with OSD menu.

Control Button Lock Function

To activate/deactivate these lock functions....Press these buttons...Description
Button lockPress and hold the Exit and PLUS (+) buttons simultaneously for 5 seconds.Locks/unlocks all control buttons except the Power button ()。
Menu lockPress and hold the Menu/Enter and MINUS (-)/Auto buttons simultaneously for 5 seconds.Locks/unlocks the Menu/Enter button.
Power lockPress and hold the Exit button for 5 seconds.Locks/unlocks the Power button ()。Keeps power status after re-plugging the power cord.
Remote control lockPress and hold the Menu/Enter button for 5 seconds.Locks/unlocks the wireless remote control function.

VIEWSONIC CD4225 - Control Panel - 3
Terminal Panel

LINE-IN

To input audio signals from external equipment such as a computer.

2 SPEAKER OUT (8 Ω, 6W x 2)

To output audio signals for external speakers from the LINE-IN, AUDIO-IN or HDMI jack.

3 AUDIO-IN R/L

To input audio signals from external equipment such as a VCR or DVD player.

4 HDMI

To input digital RGB signals from a computer.

  • This connector does not support analog input. Audio is supported via HDMI.

DVI-IN

To input digital RGB signals from a computer.

*This connector does not support audio input. The audio signal should be connected to the LINE-IN jack.

DVI-OUT

To output digital RGB signals from DVI-IN to another monitor.

VGA IN (mini D-Sub 15 pin)

To input analog RGB signals from a computer or other RGB equipment.

VGA OUT (mini D-Sub 15 pin)

To output signals from VGA IN.

RS232C-IN (mini D-Sub 9 pin)

Connects to the RS-232 output connector of a computer, or the RS232C-OUT connector of a multi-connected CD4225 monitor.

RS232C-OUT (mini D-Sub 9 pin)

Connects to the RS232C-IN connector of another CD4225 monitor.

Y Pb Pr IN

Connects to equipment such as a DVD player, HDTV device or Laser disc player.

Y Pb Pr OUT

To output signals from Y Pb Pr IN.

13 Main power switch

Turns the LCD monitor's main power on or off.

14 AC-IN (100-240VAC, 5.5A)

Connects to the supplied power cord.

15 AC-OUT (100-240VAC, 5.5A)

Outputs AC power to another CD4225 monitor.

Remote Control

VIEWSONIC CD4225 - Remote Control - 1

MUTE button

To switch the mute function on/off.

Power button

Switches the power on/off.

*If the Power indicator on the monitor is not glowing, then no controls will work.

3 Number buttons

These buttons are not used and do not work.

4 UP button

Acts as button to move the highlighted area up to select the adjustment with OSD menu.

⑤ INPUT button

Selects from input signal: [VGA], [DVI], [HDMI] and [YPbPr].

EXIT button

Turns to previous menu with OSD menu.

Volume - button

  • Decreases the audio output level.

  • Acts as button to move the highlighted area left to select the adjustment with OSD menu.

Volume + button

Increases the audio output level.

  • Acts as button to move the highlighted area right to select the adjustment with OSD menu.

ENTER button

Acts as SET button with OSD menu.

10 Information button

Displays information about the current status of the monitor.

10 MENU button

Displays or hides the OSD menu.

VGA button

Selects VGA as the input signal.

13 DOWN button

Acts as button to move the highlighted area down to select the adjustment with OSD menu.

1 DVI button

Selects DVI as the input signal.

15 AV button

(No function)

16 YPbPr button

Selects YPbPr as the input signal.

HDMI button

Selects HDMI as the input signal.

Installing the Remote Control Batteries

The remote control is powered by 1.5V AAA batteries. To install or replace batteries:

  1. Press and slide to open the cover.
  2. Align the batteries according to the (+) and (-) indications inside the case.
  3. Replace the cover.

VIEWSONIC CD4225 - Installing the Remote Control Batteries - 1

CAUTION:

Incorrect use of batteries can result in leaks or bursting. Be careful especially about the following points.

  • Place "AAA" batteries matching the + and - signs on each battery to the + and - signs of the battery compartment.
  • Do not mix battery types.
  • Do not combine new batteries with used ones. It causes shorter battery life or leakage of batteries.
  • Remove dead batteries immediately to prevent battery liquid from leaking into the battery compartment. Don't touch exposed battery acid, it cause damage to your skin.

NOTE:

If you do not intend to use the Remote Control for a long period, remove the batteries.

Operating Range for the Remote Control

Point the top of the remote control toward the LCD monitor's remote sensor during button operation. Use the remote control within a distance of about 7m / 23 ft. from the front of the LCD monitor's remote control sensor and at a horizontal and vertical angle of within 15^ .

CAUTION:

Important, the remote control system may not function when direct sunlight or strong illumination strikes the remote control sensor of the LCD monitor, or when there is an object in the path.

Handling the remote control

  • Do not subject to strong shock.
  • Do not allow water or other liquid to splash the remote control. If the remote control gets wet, wipe it dry immediately.
  • Avoid exposure to heat and steam.
  • Other than to install the batteries, do not open the remote.

VIEWSONIC CD4225 - Handling the remote control - 1

1. Determine the installation location

CAUTION: DO NOT ATTEMPT TO INSTALL THE LCD MONITOR BY YOURSELF. Installation of your LCD monitor must be done by a qualified technician. Contact your dealer for more information.

CAUTION: MOVING OR INSTALLING THE LCD MONITOR MUST BE DONE BY TWO OR MORE PEOPLE. Failure to follow this caution may result in injury if the LCD monitor falls.

CAUTION: Do not mount or operate the monitor upside down, face up, or face down.

CAUTION: Do not install the LCD monitor where it will be exposed to direct sunlight, as this will result in display defects.

IMPORTANT:

Lay the protective sheet, which was wrapped around the LCD monitor when it was packaged, beneath the LCD monitor so as not to scratch the panel.

2. Connect external equipment

To protect the connected equipment, turn off the main power before making connections.

Refer to your equipment user manual.

3. Connect the supplied power cord

The power outlet socket should be installed as near to the equipment as possible, and should be easily accessible.

Fully insert the prongs into the power outlet socket. Loose connection may cause noise.

NOTE:

  • Please refer to "Safety Precautions, Maintenance & Recommended Use" section of this manual for proper selection of AC power cord.
  • This LCD monitor has no power switch. When installing the LCD monitor, incorporate a readily accessible

disconnect device in the fixed wiring, or connect the power cord to socket-outlet which must be provided near the LCD monitor and easily accessible. If a fault should occur during operation of the unit, operate the disconnect device to switch the power supply off, or disconnect the power cord.

VIEWSONIC CD4225 - NOTE: - 1

4. Switch on the power of all the attached external equipment

When connected to a computer, switch on the power of the computer first.

5. Operate the attached external equipment

Display the signal on the external equipment you wish.

6. Adjust the sound

Make adjustments lowering or raising the volume as required.

7. Adjust the screen

Make adjustments to the display position or settings if required.

8. Adjust the image

Make adjustments to brightness or contrast if required.

To reduce the risk of "image persistence", please adjust the following items based on the application being used: "Power Save" and "Image Retention".

10. When CD4225 is installed in portrait position

Conditions

CD4225 can be installed in portrait position, under the following conditions:

Caution:

  • Portrait position is effective only when wall-mounted or ceiling-mounted.
  • The stands (legs) can not be fitted to the monitor in portrait position.

  • Placing the monitor in portrait position will shorten the average life of the LCD backlight.

  • Operational Environment (Temperature) shall be limited, as shown below:
Operational EnvironmentTemperature5 - 35 °C / 41 - 95 °F
Humidity20 - 80% (without condensation)

Please orientate the monitor in the direction shown below:

Do not place monitor in landscape in any other manner.

How to set-up

  1. Remove the stands (legs) if attached.
  2. The ViewSonic logo should be on the LEFT side when facing the monitor.

VIEWSONIC CD4225 - How to set-up - 1
Remove the stands(legs)

VIEWSONIC CD4225 - How to set-up - 2

VIEWSONIC CD4225 - How to set-up - 3

VIEWSONIC CD4225 - How to set-up - 4

VIEWSONIC CD4225 - How to set-up - 5

How to Mount and Attach Options to the LCD Monitor

Lay the protective sheet on a table, which was wrapped around the monitor when it was packaged, beneath the screen surface so as not to scratch the screen face.

VIEWSONIC CD4225 - How to Mount and Attach Options to the LCD Monitor - 1

This device cannot be used or installed without the Tabletop Stand or other mounting accessory. Failure to follow correct mounting procedures could result in damage to the equipment or injury to the user or installer. Product warranty does not cover damage caused by improper installation.

Failure to follow these recommendations could result in voiding your warranty.

Use M6 mounting screws (having a length 10-15mm longer than the thickness of the mounting bracket) and tighten them securely. (Recommended torque: 470 - 635N·cm). The mounting interface should comply with the UL1678 standard in North America. The mounting means should strong enough to bear the weight of the monitor (approx. 24.5kg without stand). ViewSonic recommends using mounting interface that comply with TÜV-GS standard.

VIEWSONIC CD4225 - How to Mount and Attach Options to the LCD Monitor - 2

Caution:

For preventing the monitor from falling.

  • Install the monitor with metal brackets for wall or ceiling installation (commercially available) on your own responsibility. For detailed procedures of installation, refer to the instructions of the metal brackets.
  • To lessen the probability of injury and damage resulting from fall of the monitor in case of earthquake or other disaster, be sure to consult the bracket manufacturer for installation location.
  • To lessen the risk of falling of the monitor, thread commercially available rope (having a load capacity at least 1960N (200kgf)) through the handles at the right and left of the monitor and secure the rope to the wall mount brackets or ceiling mount brackets.
  • Do not sleep where the monitor may topple over or fall in case of an earthquake or other disaster.

Ventilation Requirements for enclosure mounting

To allow heat to disperse, leave space between surrounding objects as shown in the diagram below.

VIEWSONIC CD4225 - Ventilation Requirements for enclosure mounting - 1

To avoid monitor from falling

Take measures to prevent the monitor from falling over in case of an earthquake or other disaster to lessen the probability of injury and damage resulting from fall.

As shown in the figure, secure the monitor to a solid wall or pillar using rope (commercially available) strong enough to bear the weight of the monitor. (CD4225: approx. 26.4 kg) When you use screw hooks (commercially available), ring screw hooks, not C-shaped screw hooks (with opening), are recommended.

VIEWSONIC CD4225 - To avoid monitor from falling - 1
* Clamper and screws are not supplied

Caution:

  • The effectiveness of preventing from falling substantially depends on the strength of brackets and base to which prevention device from falling is attached. When you cannot ensure sufficient strength, provide adequate reinforcement.
  • Though the recommended prevention from falling is intended to lessen the probability of injury and damage, it doesn't assure its effectiveness against any kind of earthquake or disaster.
  • Do not sleep where the monitor may topple over or fall in case of an earthquake or other disaster.
  • Before moving the monitor, remove the rope that is securing the monitor. Failure to do so may result in injury or breakdown of the monitor.

Before making connections:

  • First turn off the power of all the attached equipment and make connections.
  • Refer to the user manual included with each separate piece of equipment.

Wiring Diagram

VIEWSONIC CD4225 - Wiring Diagram - 1

Connecting a Personal Computer

Connecting your computer to your LCD monitor will enable you to display your computer's screen image.

Some video cards may not display an image correctly.

Connect the LCD Monitor to a Personal Computer

  • To connect the VGA IN connector (mini D-sub 15 pin) on the LCD monitor, use a PC - Video RGB signal cable (mini D-sub 15 pin to mini D-sub 15 pin).
  • When connecting one or more LCD monitors, use the VGA OUT connector (mini D-sub 15 pin).
  • The LINE-IN jack can be used for audio input.
  • The SPEAKER OUT jack outputs sound from the selected Audio input.

VIEWSONIC CD4225 - Connect the LCD Monitor to a Personal Computer - 1
* Cables are not supplied

Connecting with Digital Interface Equipment

Connections can be made with equipment that is equipped with a digital interface compliant with the DVI (Digital Visual Interface) standard.

Connect the LCD Monitor to a Computer with a Digital Output

  • The HDMI connector accepts a HDMI cable or a DVI-D to HDMI cable.
  • The HDMI connector can connect to HDMI output or DVI-D output of PC.
  • To maintain display quality, use a cable with a quality prescribed by HDMI and DVI standards.
  • The LINE-IN jack can be used for audio input.
  • The signal input from HDMI connector cannot be output to the VGA OUT connector.

VIEWSONIC CD4225 - Connect the LCD Monitor to a Computer with a Digital Output - 1

Connecting a DVD Player with component out

Connecting your DVD player to your LCD monitor will enable you to display DVD video.

Refer to your DVD player owner's manual for more information.

Connect the LCD Monitor to a DVD Player

  • Connect the Y Pb Pr IN jacks of the LCD monitor to the Y Pb Pr output of the DVD player.
    Alternatively, you can also use a HDMI cable to connect the HDMI jack of the LCD monitor to the HDMI output of the DVD player.
  • The AUDIO-IN jacks can be used for audio input. Do not reverse the audio left and right jacks.

LCD monitor (second monitor)
VIEWSONIC CD4225 - Connect the LCD Monitor to a DVD Player - 1
* Cables are not supplied

Connecting to External Speakers

This LCD monitor has a built-in 6W+6W amplifier, so you can connect the optional external speakers to the LCD monitor directly. Refer to your external speakers' owner's manual for more information.

Connect the LCD Monitor to External Speakers

  • Connect the lead wires of the external speakers to the SPEAKER OUT jacks of the LCD monitor. Do not reverse the audio left and right jacks.

VIEWSONIC CD4225 - Connect the LCD Monitor to External Speakers - 1
External speakers

  • Cables are not supplied

Power ON and OFF Modes

The main power of the LCD monitor can be turned on or off using the main power switch on the terminal panel. With the main power of the LCD monitor turned on, you can toggle between the on and standby modes using the following two options:

VIEWSONIC CD4225 - Power ON and OFF Modes - 1

VIEWSONIC CD4225 - Power ON and OFF Modes - 2

VIEWSONIC CD4225 - Power ON and OFF Modes - 3

Power Indicator

StatusColor
Power ONGreen
Power OFFRed
Power StandbyOrange
Failure detectedFlashing red

Using Power Management

The LCD monitor follows the VESA approved DPM Power Management function. The power management function is an energy saving function that automatically reduces the power consumption of the monitor when the keyboard or the mouse has not been used for a fixed period. The power management feature on your new monitor has been set to the "ON" mode. This allows your monitor to enter a Power Saving Mode when no signal is applied. This could potentially increase the life and decrease the power consumption of the monitor.

1. Pressing the Power button.

NOTE:

Before pressing the power button, be sure to connect the supplied power cord to the LCD monitor.

2. Using the remote control.

NOTE:

Before operating the remote control, be sure to connect the supplied power cord to the LCD monitor.

Selecting a video source

Normally the CD4225 LCD monitor automatically searches for available video sources after it is turned on. You can also manually select one if multiple video sources are connected to the LCD monitor.

To select a video source using the control panel:

  1. Press the Menu/Enter button on the control panel to display the OSD menu.
  2. Press the PLUS (+) or MINUS (-)/Auto button to select Input, and then press the Menu/Enter button.
  3. Press the PLUS (+) or MINUS (-)/Auto button to select an input source (VGA, DVI, HDMI or YPbPr), and then press the Menu/Enter button.
  4. Press the Exit button several times to close the OSD menu.

To select a video source using the wireless remote control:

Press the VGA, DVI, HDMI or YPbPr button according to the video source you wish to view.

Picture Mode

VIEWSONIC CD4225 - Picture Mode - 1

OSD (On-Screen-Display) Controls

Remote Control1. Press the MENU button to open Main menu.
2. Press the ▲ or ▼ button to select sub-menu.
3. Press the ENTER button to decide.
4. Press the ▲ or ▼ button to select function, or control which you like.
5. Press the EXIT button to exit.
Control Panel○ Φ○ Exit○ +○ -/Auto○ Menu/Enter1. Press the Menu/Enter button to open the Main menu.
○ Φ○ Exit○ +○ -/Auto○ Menu/Enter2. Press the PLUS (+) or MINUS (-)/Auto button to select sub-menu.
○ Φ○ Exit○ +○ -/Auto○ Menu/Enter3. Press the Menu/Enter button to decide.
○ Φ○ Exit○ +○ -/Auto○ Menu/Enter4. Press the PLUS (+) or MINUS (-)/Auto button to select function, or control which you like.
○ Φ○ Exit○ +○ -/Auto○ Menu/Enter5. Press the Exit button to exit.

VIEWSONIC CD4225 - OSD (On-Screen-Display) Controls - 1
OSD Screen

Picture

VIEWSONIC CD4225 - Picture - 1

Picture Mode

  • Allows you to choose from the following preset picture modes: Standard, Vivid, Cinema and User.
  • Press the ENTER button on the remote control, or the Menu/Enter button on the control panel to change selection.

Contrast

  • Adjusts the image brightness in relation to the input signal.
  • Press the or PLUS (+) button to increase contrast.
  • Press the or MINUS (-)/Auto button to decrease contrast.

Brightness

  • Adjusts the image brightness in relation to the background.
  • Press the or PLUS (+) button to increase black level.
  • Press the or MINUS (-)/Auto button to decrease black level.

Color Temp

  • Use to choose a color temperature.
  • The following options are available: 9300, 6500, 5800, sRGB and USER.
  • Press the or PLUS (+)/MINUS (-)/Auto button to change setting.

Temp Adjust

  • You can use this function to set up the USER mode of Color Temp.
  • The color levels of red, green, and blue are adjusted by the color bars.
  • Press the /PLUS (+) or /MINUS (-)/Auto button to select Red, Green or Blue, and then press the ENTER button on the remote control, or the Menu/Enter button on the control panel.
  • Press the or PLUS (+) button to increase color level.
  • Press the or MINUS (-)/Auto button to decrease color level.

Sharpness

  • This function is digitally capable to keep crisp image at any timings.
  • It is adjustable to get a distinct image or a soft one as you prefer and set independently for each picture mode.
  • Press the or PLUS (+) button to increase sharpness.
  • Press the or MINUS (-)/Auto button to decrease sharpness.

VGA Setting

NOTE: For VGA input only.

VIEWSONIC CD4225 - VGA Setting - 1

Auto Adjustment

  • Use this function to let the monitor automatically optimize the display of PC input image.
  • Press the ENTER button on the remote control, or the Menu/Enter button on the control panel to execute this function.

Clock

  • Press the or PLUS (+) button to expand the width of the image on the screen the right.
  • Press the or MINUS (-)/Auto button to narrow the width of the image on the screen the left.

Phase

  • Improves focus, clarity and image stability by increasing or decreasing this setting.
  • Press the or PLUS (+) button to increase the setting.
  • Press the or MINUS (-)/Auto button to decrease the setting.

H. Position

  • Controls Horizontal Image position within the display area of the LCD.
  • Press the or PLUS (+) button to move screen to the right.
  • Press the or MINUS (-)/Auto button to move screen to the left.

V. Position

  • Controls Vertical Image position within the display area of the LCD.
  • Press the or PLUS (+) button to move the screen up.
  • Press the or MINUS (-)/Auto button to move the screen down.

Option

VIEWSONIC CD4225 - Option - 1

Language

  • Allows you to select a preferred language for the OSD menu.
  • Press the / or PLUS (+)/MINUS (-)/Auto button to select a language.

OSD H. Pos.

  • Adjusts the horizontal position of the OSD menu.
  • Press the or PLUS (+) button to move the OSD menu right.
  • Press the or MINUS (-)/Auto button to move the OSD menu left.

OSD V. Pos.

  • Adjusts the vertical position of the OSD menu.
  • Press the or PLUS (+) button to move the OSD menu up.
  • Press the or MINUS (-)/Auto button to move the OSD menu down.

OSD Timer

  • Specifies the time the OSD menu remains visible on the screen.
  • Press the or PLUS (+) button to increase time.
  • Press the or MINUS (-)/Auto button to decrease time.

Ambient Light

  • Enables or disables the ambient light sensor on the front panel of the monitor.
  • Press the ENTER button on the remote control, or the Menu/Enter button on the control panel to change setting.

LED Indicator

  • Enables or disables the LED indicator on the front panel of the monitor.
  • Press the ENTER button on the remote control, or the Menu/Enter button on the control panel to change setting.

Auto Detection

  • Enables or disables the auto input source detection function of the monitor. Once disabled, the input source can only be selected manually.
  • Press the ENTER button on the remote control, or the Menu/Enter button on the control panel to change setting.

Input

VIEWSONIC CD4225 - Input - 1

VGA

  • Selects the signal connected to the VGA IN input terminal as the input source.

DVI

  • Selects the signal connected to the DVI-IN input terminal as the input source.

HDMI

  • Selects the signal connected to the HDMI input terminal as the input source.

YPbPr

  • Selects the signal connected to the Y Pb Pr IN input terminal as the input source.

Audio

VIEWSONIC CD4225 - Audio - 1

Volume

  • Adjusts the audio volume.
  • Press the or PLUS (+) button to increase volume.
  • Press the or MINUS (-)/Auto button to decrease volume.

Mute

Turns audio off temporarily.
- Press the ENTER button on the remote control, or the Menu/Enter button on the control panel to turn this function on or off.

Special

VIEWSONIC CD4225 - Special - 1

Aspect Ratio

  • With this function, you can choose to let the LCD monitor display the input image in its original aspect ratio (when Original is selected), or force the LCD monitor to fill the input image on the entire display area (when Full is selected).
  • Press the ENTER button on the remote control, or the Menu/Enter button on the control panel to change selection.

Overscan

  • Only available when HDMI is the input source.
  • Turns on or off the over scan function when displaying HDMI input image.
  • Press the ENTER button on the remote control, or the Menu/Enter button on the control panel to turn this function on or off.

Power Save

  • If turned on, the LCD monitor will go to power management mode when PC sync is lost, and will go to power management mode after about 10 minutes delay when DVD/HD and VIDEO input signal is lost.
  • Press the ENTER button on the remote control, or the Menu/Enter button on the control panel to turn this function on or off.

Image Retention

  • If turned on, the LCD monitor automatically displays swift moving patterns every 10 seconds to prevent the formation of image retention on the screen.
  • Press the ENTER button on the remote control, or the Menu/Enter button on the control panel to turn this function on or off.

NOTE: IMAGE PERSISTENCE

  • Please be aware that LCD Technology may experience a phenomena known as Image Persistence. Image Persistence occurs when residual or "ghost" image of a previous image remains visible on the screen. Unlike CRT monitors, LCD monitors' image persistence is not permanent, but constant images being displayed for a long period of time should be avoided.
  • To alleviate image persistence, turn off the monitor for as long as the previous image was displayed. For example, if an image was on the monitor for one hour and a residual image remains, the monitor should be turned off for one hour to erase the image.
  • As with all personal display devices, ViewSonic recommends displaying moving images and using a moving screen saver at regular intervals whenever the screen is idle or turning off the monitor when not in use.

Auto Adjustment

  • If turned on, when changing PC timing, the horizontal position, vertical position and clock-phase will adjust automatically.
  • Press the ENTER button on the remote control, or the Menu/Enter button on the control panel to turn this function on or off.

Monitor ID

  • By connecting multiple CD4225 monitors to a PC using RS-232C cables, you can control any one monitor or all the monitors on the PC. Assign arbitrary ID number to each of multi-connected CD4225

monitors using this function. ID numbers 1 to 26 are selectable. It is recommended to assign sequential ID numbers from 1 and up.

  • Press the ENTER button on the remote control, or the Menu/Enter button on the control panel, and then press the / (or PLUS (+)/MINUS (-)/Auto) button to change the ID number.

Reset

  • If activated, all OSD settings (except the Language setting) will be restored to the factory settings.
  • Press the ENTER button on the remote control, or the Menu/Enter button on the control panel to activate the reset.

Diagnostic

VIEWSONIC CD4225 - Diagnostic - 1

Thermal

  • Displays current temperature inside the LCD monitor.

Operating

  • Displays the operating hours of the LCD monitor since it was first turned on.

Ambient

  • Displays current ambient brightness around the LCD monitor.

5V Detect

  • Displays current 5V voltage detection result.

12V Detect

  • Displays current 12V voltage detection result.

For Long Life Use of Public Display

< Image Sticking of LCD Panel >

When LCD panel is operated continuously for long hours, a trace of electric charge remains near the electrode inside LCD, and residual or "ghost" image of previous image may be observed. (Image Persistence)

Image Persistence is not permanent, but when fixed image is displayed for long period, ionic impurities inside LCD are accumulated along the displayed image, and it is observed permanently. (Image Sticking)

< Recommendations >

For preventing the fast transition to Image Sticking, and for longer life usage of LCD, following are recommended.

  1. Fixed image should not be displayed for long period, and changed to another images with short cycle.
  2. When not in use, please turn off the monitor.
  3. Reducing the environmental temperature is effective for long life use.

Controlling the LCD monitor via RS-232C Remote Control

This LCD monitor can be controlled by connecting a personal computer with a RS-232C terminal. Functions that can be controlled by a personal computer are:

Connection LCD Monitor + PC

VIEWSONIC CD4225 - Controlling the LCD monitor via RS-232C Remote Control - 1

NOTE: Two kinds of RS-232 protocols are provided: serial connection and non-serial connection.

How to install stands

  1. Spread the protective sheet on the flat surface, such as a desk. Place monitor on the protective sheet.

VIEWSONIC CD4225 - How to install stands - 1

  1. Place the stands on the monitor as shown.

NOTE: Install the stands so that their longer portions come to the front.

VIEWSONIC CD4225 - How to install stands - 2

  1. Use the M4 screws and a suitable screwdriver to secure the stands on the LCD monitor.

VIEWSONIC CD4225 - How to install stands - 3

VIEWSONIC CD4225 - How to install stands - 4

Signage-friendly Design

  • All metal (aluminum) construction
  • Industrial-grade superior reliability
  • VESA mounting compliance with carrying handles
  • Various mounting schemes for player carriers

PC-Based Multi-panel Management

  • Full-function display controls
    Real-time diagnostics for detecting voltage and temperature

No picture

  • The signal cable should be completely connected to the display card/computer.
  • The display card should be completely seated in its slot.
  • Monitor and computer power should be switched ON.
  • Check to make sure that a supported mode has been selected on the display card or system being used. (Please consult display card or system manual to change graphics mode.)
  • Check the monitor and your display card with respect to compatibility and recommended settings.
  • Check the signal cable connector for bent or pushed-in pins.
  • If nothing is displayed on the screen when HDCP device is connected, reset the power of the device.

The Power button does not respond

  • Unplug the power cord of the monitor from the AC outlet to turn off and reset the monitor.

Image persistence

  • Please be aware that LCD technology may experience a phenomenon known as Image Persistence. Image Persistence occurs when a residual or "ghost" image of a previous image remains visible on the screen. Unlike CRT monitors, LCD monitors' image persistence is not permanent, but constant images being displayed for a long period of time should be avoided. To alleviate image persistence, turn off the monitor for as long as the previous image was displayed. For example, if an image was on the monitor for one hour and a residual image remains, the monitor should be turned off for one hour to erase the image.

NOTE:

As with all personal display devices, VIEWSONIC recommends displaying moving images and using a moving screen saver at regular intervals whenever the screen is idle or turning off the monitor when not in use.

Image is unstable, unfocused or swimming is apparent

  • Signal cable should be completely attached to the computer.

  • Use the OSD controls to focus and adjust display by increasing or decreasing the fine adjustment.

  • Check the monitor and your display card with respect to compatibility and recommended signal timings.
  • If your text is garbled, change the video mode to non-interlace and use 60Hz refresh rate.

Image of component signal is greenish

  • Check to see if the DVD/HD input connector is selected.

The LED on monitor is not lit (no green or red color can be seen)

  • The power cord should be connected.
  • The main power switch should be turned on.
  • Make certain the computer is not in a power-saving mode (touch the keyboard or mouse).

Display image is not sized properly

  • Use the OSD Image Adjust controls to increase or decrease the coarse adjustment.
  • Check to make sure that a supported mode has been selected on the display card or system being used. (Please consult display card or system manual to change graphics mode.)

No Sound

  • Check to see if speaker cable is properly connected.
  • Check to see if mute is activated.
  • Check to see if volume is set at minimum.

Remote Control is not available

  • Check the Remote Control's batteries status.
  • Check if batteries are inserted correctly.
  • Check if the Remote Control is pointing at the monitor's remote sensor.

Stripe Noise

Either light vertical or horizontal stripes may appear, depending on the specific display pattern. This is no product fault or degradation.

Product Specifications

Product specificationsAnalog InputDigital Input
LCD ModuleDiagonal:42.02" / 106.73 cm
Pixel Pitch:0.4845 mm
Resolution:1920 x 1080 dots
Color:Over 16 million colors (depending on video card used)
Brightness:500 cd/m² (typ.)
Contrast Ratio:1500:1 (typ.)
Response time:5 ms (typ. G to G)
View Angle:Up and Down 178°, Left and Right 178° (typ.) @CR>10
Design View Distance:1100 mm / 43.34 inches
FrequencyHorizontal:31 - 70 KHz
Vertical:50 - 70 Hz
Pixel Clock25.2 - 85 MHz25.2 - 148.5 MHz
Viewable Size930.24 x 523.26 mm / 36.62 x 20.6 inches
Input Signal
PC Input:VGA15 Pin Mini D-sub
DVIDVI-D
VIDEO Input:HDMIHDMI with HDCP
Y Pb PrY Pb Pr (RCA jacks)
AUDIO InputL/R (RCA jacks)
L/R (3.5mm Mini-jack)
RS-232C9 Pin Mini D-sub
Output Signal
PC-Output:VGA15 Pin Mini D-sub
DVIDVI-D
VIDEO Output:Y Pb PrY Pb Pr (RCA jacks)
Speaker Output:External Speaker Jack 6 W + 6 W (8 ohm)
RS-232C:9 Pin Mini D-sub
Y Pb Pr Resolutions SupportedNTSC, PAL, SECAM, 4.43NTSC, PAL60
480i@60, 576i@50, 480p@60, 576p@50, 720p@60, 720p@50, 1080i@60, 1080p@60, 1080p@50
Power Supply100 - 240 V AC, 50 / 60 Hz
Power ConsumptionMax. 220 W
Power Save:Less than <1W (Standby)
Operational EnvironmentTemperature:Landscape: 0 - 40 °C / 32-104°F, Portrait: 5 - 35 °C / 41-95°F
Humidity:20 - 80% (Without condensation)
Storage EnvironmentTemperature:-20 - 60°C / -4 - 140°F
Humidity:10 - 90% (Without condensation)
DimensionNet without stand:992 mm (W) x 585 mm (H) x 119.6 mm (D) / 39" (W) x 23" (H) x 4.7" (D)
Net with stand:992 mm (W) x 665 mm (H) x 320 mm (D) / 39" (W) x 26.2" (H) x 12.6" (D)
WeightNet without stand:54 lbs / 24.5 kg (Approximately)
Net with stand:58.2 lbs / 26.4 kg (Approximately) (Stand is optional accessory)
Gross:65 lbs / 29.5 kg
Wall mounting interface6 Holes (200mm x 200mm, 400mm x 200mm)
Complied Regulatory and GuidelinesFCC, ICES-B, UL/cUL, NOM
Power ManagementVESA DPM
Plug & PlayVESA DDC2B

Note: Specifications and functions of this monitor are subject to change without prior notice.

Supported Input Signal Resolution

Note for Daisy-Chain Connection

When connecting multiple monitors in a daisy-chain configuration, please refer to the table below for the maximum number of monitors that can be deployed depending on the signal type and resolution used.

For example, if you use VGA as the signal type and signal resolution is 800 × 600 @ 60Hz , then you can connect up to 10 monitors in a daisy-chain configuration.

It is recommended that you use VGA as the signal type for input/output connection in a daisy-chain configuration.

ResolutionSignal type
VGADVIYPbPr
640 x 480 @ 60Hz104(N/A)
720 x 400 @ 70Hz
800 x 600 @ 60Hz
1024 x 768 @ 60Hz2
1280 x 960 @ 60Hz
1280 x 1024 @ 60Hz
1360 x 768 @ 60Hz
1366 x 768 @ 60Hz
1600 x1200 @ 60Hz
1920 x1080 @ 60Hz
576i (50Hz)(N/A)(N/A)4
480i (60Hz)
480p (60Hz)
576p (60Hz)
720p (50Hz)
720p (60Hz)
1080i (50Hz)3
1080i (60Hz)
1080p (50Hz)
1080p (60Hz)

Customer Support

For technical support or product service, see the table below or contact your reseller.

Note: You will need the product serial number.

Country/RegionWeb SiteTelephoneEmail
Australia/New Zealandwww.viewsonic.com.auAUS= 1800 880 818 NZ= 0800 008 822service@au.viewsonic.com
Canadawww.viewsonic.comT (Toll-Free)= 1-866-463-4775 T (Toll)= 1-424-233-2533 F= 1-909-468-37service.ca@viewsonic.com
Europewww.viewsoniceurope.comwww.viewsoniceurope.com/uk/Support/Calldesk.htm
Hong Kongwww.hk.viewsonic.comT= 852 3102 2900service@hk.viewsonic.com
Indiawww.in.viewsonic.comT= 1800 11 9999service@in.viewsonic.com
Ireland (Eire)www.viewsoniceurope.com/uk/www.viewsoniceurope.com/uk/support/call-desk/service_ie@viewsoniceurope.com
Koreawww.kr.viewsonic.comT= 080 333 2131service@kr.viewsonic.com
Latin America(Argentina)www.viewsonic.com/la/T= 0800-4441185soporte@viewsonic.com
Latin America(Chele)www.viewsonic.com/la/T= 1230-020-7975soporte@viewsonic.com
Latin America(Columbia)www.viewsonic.com/la/T= 01800-9-157235soporte@viewsonic.com
Latin America(Mexico)www.viewsonic.com/la/T= 001-8882328722soporte@viewsonic.com
Renta y Datos, 29 SUR 721, COL. LA PAZ, 72160 PUEBLA, PUE. Tel: 01.222.891.55.77 CON 10 LINEASElectroser, Av Reforma No. 403Gx39 y 41, 97000 Mérida, Yucatán. Tel: 01.999.925.19.16Other places please refer to http://www.viewsonic.com/la/soporte/index.htm#Mexico
Latin America(Pucre)www.viewsonic.com/la/T= 0800-54565soporte@viewsonic.com
Macauwww.hk.viewsonic.comT= 853 2870 0303service@hk.viewsonic.com
Middle Eastap.viewsonic.com/me/Contact your resellerservice@ap.viewsonic.com
Puerto Rico &Virgin Islandswww.viewsonic.comT= 1-800-688-6688 (English)T= 1-866-379-1304 (Spanish)F= 1-909-468-3757service.us@viewsonic.comsopport@viewsonic.com"
Singapore/Malaysia/Thailandwww.viewsonic.com.sgT= 65 6461 6044service@sg.viewsonic.com
South Africaap.viewsonic.com/za/Contact your resellerservice@ap.viewsonic.com
United Kingdomwww.viewsoniceurope.com/uk/www.viewsoniceurope.com/uk/support/call-desk/service_gb@viewsoniceurope.com
United Stateswww.viewsonic.comT (Toll-Free)= 1-800-688-6688 T (Toll)= 1-424-233-2530 F= 1-909-468-3757service.us@viewsonic.com

Limited Warranty VIEWSONIC LCD Monitor

What the warranty covers:

ViewSonic warrants its products to be free from defects in material and workmanship, under normal use, during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components.

How long the warranty is effective:

ViewSonic LCD Monitors are warranted for 3 years for all parts excluding the light source and 3 years for labor from the date of the first customer purchase.

Who the warranty protects:

This warranty is valid only for the first consumer purchaser.

What the warranty does not cover:

  1. Any product on which the serial number has been defaced, modified or removed.
  2. Damage, deterioration or malfunction resulting from:

a. Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification, or failure to follow instructions supplied with the product.
b. Repair or attempted repair by anyone not authorized by ViewSonic.
c. Any damage of the product due to shipment.
d. Removal or installation of the product.
e. Causes external to the product, such as electric power fluctuations or failure.
f. Use of supplies or parts not meeting ViewSonic's specifications.
g. Normal wear and tear.
h. Any other cause which does not relate to a product defect.

  1. Any product exhibiting a condition commonly known as "image burn-in" which results when a static image is displayed on the product for an extended period of time.
  2. Removal, installation, and set-up service charges.

How to get service:

  1. For information about receiving service under warranty, contact ViewSonic Customer Support (please refer to Customer Support page). You will need to provide your product's serial number.
  2. To obtain warranted service, you will be required to provide (a) the original dated sales slip, (b) your name, (c) your address, (d) a description of the problem, and (e) the serial number of the product.
  3. Take or ship the product freight prepaid in the original container to an authorized ViewSonic service center or ViewSonic.
  4. For additional information or the name of the nearest ViewSonic service center, contact ViewSonic.

Limitation of implied warranties:

There are no warranties, express or implied, which extend beyond the description contained herein including the implied warranty of merchantability and fitness for a particular purpose.

Exclusion of damages:

ViewSonic's liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be liable for:

  1. Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business relationships, or other commercial loss, even if advised of the possibility of such damages.
  2. Any other damages, whether incidental, consequential or otherwise.
  3. Any claim against the customer by any other party.

Effect of state law:

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Some states do not allow limitations on implied warranties and/or do not allow the exclusion of incidental or consequential damages, so the above limitations and exclusions may not apply to you.

Sales outside the U.S.A. and Canada:

For warranty information and service on ViewSonic products sold outside of the U.S.A. and Canada, contact ViewSonic or your local ViewSonic dealer.

The warranty period for this product in mainland China (Hong Kong, Macao and Taiwan Excluded) is subject to the terms and conditions of the Maintenance Guarantee Card.

For users in Europe and Russia, full details of warranty provided can be found in www.viewsoniceurope.com under Support/Warranty Information.

Mexico Limited Warranty ViewSonic LCD Commercial Monitor

What the warranty covers:

ViewSonic warrants its products to be free from defects in material and workmanship, under normal use, during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components & accessories.

How long the warranty is effective:

ViewSonic LCD Commercial Monitors are warranted for 3 years for all parts excluding the light source and 3 years for labor from the date of the first customer purchase.

Who the warranty protects:

This warranty is valid only for the first consumer purchaser.

What the warranty does not cover:

  1. Any product on which the serial number has been defaced, modified or removed.

  2. Damage, deterioration or malfunction resulting from:

a. Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification, unauthorized attempted repair, or failure to follow instructions supplied with the product.
b. Any damage of the product due to shipment.
c. Causes external to the product, such as electrical power fluctuations or failure.
d. Use of supplies or parts not meeting ViewSonic's specifications.
e. Normal wear and tear.
f. Any other cause which does not relate to a product defect.

  1. Any product exhibiting a condition commonly known as "image burn-in" which results when a static image is displayed on the product for an extended period of time.
  2. Removal, installation, insurance, and set-up service charges.

How to get service:

For information about receiving service under warranty, contact ViewSonic Customer Support (Please refer to the attached Customer Support page). You will need to provide your product's serial number, so please record the product information in the space provided below on your purchase for your future use. Please retain your receipt of proof of purchase to support your warranty claim.

For Your Records

Product Name: Model Number:

Document Number: Serial Number:

Purchase Date: Extended Warranty Purchase? (Y/N)

If so, what date does warranty expire?

  1. To obtain warranty service, you will be required to provide (a) the original dated sales slip, (b) your name, (c) your address, (d) a description of the problem, and (e) the serial number of the product.
  2. Take or ship the product in the original container packaging to an authorized ViewSonic service center.
  3. Round trip transportation costs for in-warranty products will be paid by ViewSonic.

Limitation of implied warranties:

There are no warranties, express or implied, which extend beyond the description contained herein including the implied warranty of merchantability and fitness for a particular purpose.

Exclusion of damages:

ViewSonic's liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be liable for:

  1. Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business relationships, or other commercial loss, even if advised of the possibility of such damages.
  2. Any other damages, whether incidental, consequential or otherwise.
  3. Any claim against the customer by any other party.
  4. Repair or attempted repair by anyone not authorized by ViewSonic.
Contact Information for Sales & Authorized Service (Centro Autorizzato de Servizio) within Mexico:
Name, address, of manufacturer and importers:México, Av. de la Palma #8 Piso 2 Despacho 203, Corporativo Interpalmas, Col. San Fernando Huixquilucan, Estado de MéxicoTel: (55) 3605-1099http://www.viewsonic.com/la/soporte/index.htm
NUMERO Gratis DE ASISTENCIA TÉCNICA PARATodo MÉXICO: 001.866.823.2004
Hermosillo:Distribuciones y Servicios Computaciones SA de CV.Calle Juarez 284 local 2Col. Bugambillas C.P: 83140Tel: 01-66-22-14-9005E-Mail: disc2@hmo.megared.net.mxVillahermosa:Compumantenimietenos Garantizados, S.A. de C.V.AV. GREGORIO MENDEZ #1504COL, FLORIDA C.P. 86040Tel: 01 (993) 3 52 00 47 / 3522074 / 3 52 20 09E-Mail: compumantenimientos@prodigy.net.mx
Puebla, Pue. (Matriz):RENTA Y DATOS, S.A. DE C.V. Domicilio:29 SUR 721 COL. LA PAZ72160 PUEBLA, PUE.Tel: 01(52).222.891.55.77 CON 10 LINEASE-Mail: datos@puebla.megared.net.mxVeracruz, Ver.:CONEXION Y DESARROLLLO, S.A DE C.V. AvAmericas # 419ENTRE PINZON Y ALVARADOFracc. Reforma C.P. 91919Tel: 01-22-91-00-31-67E-Mail: gacosta@qplus.com.mx
ChihuahuaSolutiones Globales en ComputaciónC. Magisterio # 3321 Col. MagisterialChihuahua, Chih.Tel: 4136954E-Mail: Cefeo@soluglobales.comCuernavacaCompusupport de Cuernavaca SA de CVFrancisco Leyva # 178 Col. Miguel HidalgoC.P. 62040, Cuernavaca MorelosTel: 01 777 3180579 / 01 777 3124014E-Mail: aquevedo@compusupportcva.com
Distrito Federal:QPLUS, S.A. de C.V.Av. Coyoacán 931Col. Del Valle 03100, México, D.F.Tel: 01(52)55-50-00-27-35E-Mail: gacosta@qplus.com.mxGuadalajara, Jal.:SERVICRECE, S.A. de C.V.Av. Niños Héroes # 2281Col. Arcos Sur, Sector Juárez44170, Guadalajara, JaliscoTel: 01(52)33-36-15-15-43E-Mail: mmiranda@servicrece.com
Guerrero AcapulcoGS Computación (Grupo Sesicomp)Progreso #6-A, Colo Centro39300 Acapulco, GuerreroTel: 744-48-32627Monterrey:Global Product ServicesMar Caribe # 1987, Esquina con Golfo PésicoFracc. Bernardo Reyes, CP 64280Monterrey N.L. MéxicoTel: 8129-5103E-Mail: aydeem@gps1.com.mx
MERIDA:ELECTROSERAv Reforma No. 403Gx39 y 41Mérida, Yucatán, México CP97000Tel: (52) 999-925-1916E-Mail: rrrb@sureste.comOaxaca, Oax.:CENTRO DE DISTRIBUTIONYSERVICIO, S.A. de C.V.Murguia # 708 P.A., Col. Centro, 68000, OaxacaTel: 01(52)95-15-15-22-22Fax: 01(52)95-15-13-67-00E-Mail: gpotai2001@hotmail.com
Tijuana:STDAv Ferrocarril Sonora #3780 L-CCol 20 de NoviembreTijuana, MexicoFOR USA SUPPORT:ViewSonic Corporation381 Brea Canyon Road, Walnut, CA. 91789 USATel: 800-688-6688 (English); 866-323-8056 (Spanish);Fax: 1-800-685-7276E-Mail: http://www.viewsonic.com

4.3: ViewSonic Mexico Limited Warranty

LTV_LW02 Rev. 1A 06-25-07

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Brand : VIEWSONIC

Model : CD4225

Category : Advertising screen