MagicQ Rack - Remote control ChamSys - Free user manual and instructions

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ChamSys
📄 631 pages English EN Download 💬 AI Question 10 questions ⚙️ Specs
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Brand ChamSys
Model MagicQ Rack
Product Type Rack-mountable remote control for professional lighting systems
Dimensions 483 × 266 × 88 mm (19" rack, 2U)
Weight Approximately 4.5 kg
Power Supply 100-240V AC, 50/60Hz
Power Consumption 50W maximum
Connectivity DMX, Ethernet, Art-Net, sACN
Display Integrated LCD with multi-language support
Control Protocol MagicQ software over TCP/IP
Main Functions Programming, playback, and remote management of lighting cues
Mounting 19-inch rack mountable, 2U height
Cooling Integrated fan, front-to-rear airflow
Operating Temperature 5°C to 40°C
Maintenance Clean with a soft, dry cloth; avoid solvents
Safety Disconnect power before cleaning or servicing
Spare Parts Replacement power supply, fans, and fuses available
Repairability Modular construction for easy replacement of internal components
Documentation Included user manual (631 pages, PDF)

Frequently Asked Questions - MagicQ Rack ChamSys

How do I connect the MagicQ Rack to my lighting fixtures?
Use DMX cables from the DMX output ports to your fixtures, or connect via Ethernet for Art-Net/sACN.
Can I control the MagicQ Rack remotely from a computer?
Yes, the rack can be accessed remotely via MagicQ software over a TCP/IP network.
What power cord does it need?
It uses a standard IEC C13 power cable and accepts 100-240V AC, 50/60Hz.
How do I perform a factory reset?
Hold the reset button on the rear panel for 10 seconds until the display shows confirmation.
Is the MagicQ Rack compatible with MagicQ PC software?
Yes, it integrates seamlessly with the MagicQ ecosystem, allowing shared show files and networked control.
How many DMX universes does it support?
It supports up to 4 independent DMX universes as standard, expandable via Ethernet nodes.
What maintenance does it require?
Regularly clean dust from the fan and vents, and check network and DMX connections to ensure reliable operation.
Can I mount it in a standard 19-inch rack?
Yes, it is 2U high and comes with rack ears for quick installation in a standard 19-inch rack.
How do I update the firmware?
Connect the rack to your network, open MagicQ software, and use the update option in the settings menu.
What should I do if the device doesn't power on?
Check the power cable, internal fuse, and ensure the rear power switch is on. If it still fails, consult the service section.

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USER MANUAL MagicQ Rack ChamSys

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Product information

Brand : ChamSys

Model : MagicQ Rack

Category : Remote control