POLISW800 - Element Point - Free user manual and instructions
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| Product Type | Heating element for water heaters |
| Brand | Point |
| Model | POLISW800 |
| Power Rating | 800 W |
| Voltage | 220–240 V AC |
| Heating Material | Copper sheath with nickel-chromium heating wire |
| Thread Size | 1.5-inch BSP male thread |
| Immersion Length | Approximately 280 mm |
| Flange Diameter | 55 mm |
| Maximum Operating Temperature | 100 °C (boiling point of water) |
| Protection Rating | IPX4 (splash-proof) |
| Certifications | CE, RoHS compliant |
| Energy Consumption | 0.8 kWh per hour of operation |
| Compatibility | Standard water heater tanks with a 1.5-inch BSP opening |
| Maintenance | Regular descaling with vinegar or citric acid |
| Safety Features | Triple safety cut-off against overheating, overcurrent, and short circuit |
| Included in Package | Heating element, sealing gasket, mounting nut, user manual |
| Warranty | 2-year manufacturer warranty |
Frequently Asked Questions - POLISW800 Point
How do I install the POLISW800 heating element?
Before installation, disconnect the power supply and drain the water heater. Remove the old element, clean the opening, place the new POLISW800 element with a new sealing gasket into the tank. Tighten the mounting nut securely, connect the wires (green/yellow to earth, brown to live, blue to neutral), and fill the tank before turning on the power.
What is the correct voltage and wattage for this element?
The POLISW800 operates on 220–240 V AC and has a power rating of 800 W. This makes it suitable for standard household electrical systems in most countries. Always verify your local mains voltage matches before use.
Can I use this heating element with any brand of water heater?
The element is designed with a 1.5-inch BSP male thread, which is a common standard. It will fit most water heaters that have a compatible opening. However, always check the immersion length and mounting dimensions against your tank to ensure proper clearance.
How do I clean the POLISW800 heating element?
Turn off the power and drain the tank. Remove the element and gently scrub off limescale using a soft brush and vinegar or a descaling solution. Rinse with clean water and reinstall with a new gasket. Perform this every 6–12 months depending on water hardness.
Why is the water not heating fully?
Possible causes include thermostat settings too low, a faulty thermostat, limescale accumulation on the element, or a damaged heating coil. Check the thermostat, inspect the element for visible signs of corrosion or burnout, and descale if necessary.
What is the expected lifespan of this heating element?
With proper maintenance, a copper-sheathed element typically lasts 3–5 years. Hard water and frequent heating cycles can reduce lifespan. Regular descaling and avoiding over-temperature conditions will help extend the life of your POLISW800.
Is it safe to leave the heater on overnight?
Yes, the POLISW800 is designed with overtemperature protection and will cycle on/off via the thermostat. However, it is recommended to turn off the heater when leaving for extended periods or when the tank is empty, to prevent dry-burning which can damage the element.
How do I know if the element is burned out?
If the water stays cold and there is no power issue, the element may be burned out. Use a multimeter to test for continuity between the terminals. A burned-out element will show infinite resistance. You can also visually inspect for cracks, blisters, or discoloration on the sheath.
Does this element come with a thermostat?
The POLISW800 is a heating element only; it does not include a thermostat. You must use it with an existing or separate thermostatic control to regulate water temperature. Consult your water heater's wiring diagram for proper integration.
What is the warranty for this product?
Point provides a 2-year manufacturer warranty covering defects in materials and workmanship. Keep your purchase receipt and register the product online if required. The warranty does not cover damage caused by improper installation, hard water scaling, or electrical surges.
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