MP55 E2 - Telephone Yealink - Free user manual and instructions
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| Type of product | Microsoft Teams phone |
| Brand | Yealink |
| Model | MP55 E2 |
| Display | 5.5-inch color touchscreen, 720 x 1280 pixels |
| Network interface | 10/100/1000 Mbps Ethernet port |
| Wireless connectivity | Wi-Fi 802.11ac, Bluetooth 5.0 |
| Ports | 1 x USB 2.0, 1 x RJ-45 |
| Power over Ethernet (PoE) | IEEE 802.3af supported |
| Power adapter | AC/DC 5V/2A (optional) |
| Dimensions (W x D x H) | 190 x 175 x 85 mm |
| Weight | 0.85 kg |
| Main functions | Voice calling, Microsoft Teams meetings, contact and calendar sync, presence status |
| Operating system | Android 9.0 |
| Microphone | 3-microphone array for full-duplex calls |
| Speaker | 10W high-volume speaker |
| Maintenance and cleaning | Wipe with a soft, dry cloth; avoid liquid cleaners |
| Safety | CE and FCC certified; operate in 0-40°C environment |
| Spare parts and repairability | Replaceable power adapter and cables; repair only by authorized service centers |
| General information | Designed for Microsoft Teams; free user manual downloadable from Yealink |
Frequently Asked Questions - MP55 E2 Yealink
How do I connect my Yealink MP55 E2 to Wi-Fi?
Go to Settings, select Network, then choose Wi-Fi. Enable Wi-Fi, pick your SSID, and enter the password. Use WPA2 encryption for a secure connection.
Can I use a Bluetooth headset with this device?
Yes. Turn on Bluetooth on both devices, go to Bluetooth in Settings, search for devices, and pair by confirming the PIN. Once connected, audio will route to the headset.
Why is there no dial tone when I pick up the handset?
Ensure the phone is properly registered to your PBX or Microsoft Teams. Check the network connection and verify the account status in Settings.
How do I perform a factory reset?
Press Settings > Advanced > Reset > Factory Reset. Enter the administrator password if prompted and confirm.
What is the recommended way to clean the touchscreen?
Use a soft lint-free cloth. If necessary, slightly dampen the cloth with water. Do not use alcohol, ammonia, or abrasive cleaners.
Does the MP55 E2 support video calls?
Yes, for Microsoft Teams video meetings. However, the device does not have a built-in camera, so connect an external USB camera for video.
Can I mount the phone on a wall?
The MP55 E2 comes with a desk stand only. A wall mount bracket is not available from Yealink. Use the device on a flat, stable surface.
How do I update the device firmware?
The device automatically checks for updates under Settings > Advanced > Update. You can also enable automatic updates for the best experience.
What is the power supply requirement?
The MP55 E2 supports Power over Ethernet (802.3af) as the primary power source. Alternatively, use an optional AC/DC adapter rated 5V/2A.
How many accounts can be configured?
The device supports a single Microsoft Teams account for a dedicated user. Use the account sign-in interface to add your credentials.
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USER MANUAL MP55 E2 Yealink
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Product information
Brand : Yealink
Model : MP55 E2
Category : Telephone