SS-20265 - Heating Blanket / Heating Pad Sogo - Free user manual and instructions
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| Product Type | Electric Heating Pad |
| Brand | Sogo |
| Model | SS-20265 |
| Material | Soft microfiber cover |
| Heating Element | Flexible carbon fiber technology |
| Power Supply | 220-240 V AC, 50-60 Hz |
| Power Consumption | 60 W |
| Temperature Settings | 3 adjustable heat levels (Low, Medium, High) |
| Auto Shut-off | Yes, after 90 minutes |
| Timer Function | Yes, programmable up to 9 hours |
| Overheat Protection | Built-in safety sensor |
| Controller | Digital LED controller |
| Cleaning | Removable cover, machine washable at 30°C |
| Dimensions | 40 x 30 cm (approx. 16 x 12 inches) |
| Weight | 0.6 kg (about 1.3 lbs) |
| Certifications | CE, RoHS |
| Warranty | 2 years |
| Repairability | Replaceable controller and heating module |
Frequently Asked Questions - SS-20265 Sogo
Is it safe to sleep with the heating pad on?
We strongly advise against sleeping with the pad switched on. While the auto shut-off stops heating after 90 minutes, the overheat protection is not designed for prolonged direct body contact. For safe use, always switch it off before sleeping.
How should I clean the heating pad?
First, unplug the pad and remove the controller. The cover is removable and machine washable at 30°C on a gentle cycle. The heating element itself must never be immersed in water; just wipe it with a damp cloth.
Can I use it on different parts of my body?
Yes, the flexible design allows you to wrap or place it on neck, shoulders, back, or legs. The three heat levels let you adjust the intensity according to the area being treated.
How does the timer function work?
Press the timer button to select a duration from 1 to 9 hours. After the set time, the pad automatically switches off. This is perfect for pre-warming beds or timed therapy sessions.
Does it have an automatic shut-off?
Yes, the pad is equipped with auto shut-off that activates after 90 minutes of continuous use. Additionally, the overheat sensor stops heating if internal temperatures exceed safe limits.
What should I do if the pad stops heating?
Check the wall socket and verify that the controller is firmly connected. If it still doesn’t heat, the replaceable controller may be faulty. You can order a spare part from Sogo’s service center, as the controller is repairable.
Can I use it with a voltage converter?
The pad is designed for 220-240 V AC. If you are in a country with a different primary voltage (e.g., 110 V), use a step-up/step-down converter rated at least 60 W. Never use it with a simple plug adapter.
Is the heating pad suitable for pets?
Pets may be sensitive to heat, and the overheat protection is calibrated for human comfort. We recommend using a product specifically designed for animals. If you do use it, always set to Low and monitor your pet closely.
How should I store the pad?
Unplug and let it cool completely. Fold it loosely (avoid tight creases) or roll it, ensuring the heating wires are not bent sharply. Store in a dry place away from direct sunlight.
Does it come with a warranty?
Yes, the Sogo SS-20265 includes a 2-year manufacturer’s warranty. The warranty covers electrical and mechanical failures under normal use, excluding wear and tear or misuse. Keep your receipt as proof of purchase.
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USER MANUAL SS-20265 Sogo
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Product information
Brand : Sogo
Model : SS-20265
Category : Heating Blanket / Heating Pad