MPG 271QR QD-OLED X50 - Monitor MSI - Free user manual and instructions

Product Type	Monitor
Brand	MSI
Model	MPG 271QR QD-OLED X50
Screen Size	27 inches
Panel Type	QD-OLED (Quantum Dot OLED)
Native Resolution	2560 x 1440 (QHD)
Refresh Rate	360Hz
Response Time	0.03ms (GtG)
Peak Brightness	1000 nits (HDR peak)
Contrast Ratio	1,500,000:1
Viewing Angles	178° / 178°
Input Ports	DisplayPort 1.4a, HDMI 2.1 x2, USB-C (DP Alt Mode, 90W PD)
USB Hub	USB 3.2 Gen1 Type-A x2
Stand Adjustments	Height, Tilt, Swivel, Pivot
VESA Mounting	100 x 100 mm
Power Consumption	45W typical, <0.5W standby
Dimensions with Stand	610 x 530 x 200 mm (approx)
Weight	7.5 kg (with stand)
Special Features	KVM switch, VESA DisplayHDR True Black 400, Gaming OSD
Cleaning Instructions	Use a soft microfiber cloth; avoid alcohol or ammonia
Safety	Flicker-free technology, low blue light certification
Repairability	Stand and ports replaceable; internal components not user-serviceable
Warranty	3-year limited warranty

Frequently Asked Questions - MPG 271QR QD-OLED X50 MSI

What connections are available on the MSI MPG 271QR QD-OLED X50?

The monitor includes DisplayPort 1.4a, two HDMI 2.1 ports, and a USB-C port with DisplayPort Alt Mode and 90W Power Delivery. Additionally, a USB 3.2 hub provides two Type-A ports.

How do I enable the maximum 360Hz refresh rate?

To get 360Hz, connect via DisplayPort or HDMI 2.1. Then open the OSD menu and set the refresh rate to 360Hz. Ensure your graphics card and cable support the bandwidth and update the GPU drivers.

How do I clean the QD-OLED screen safely?

Turn off the monitor and unplug it. Use a soft, dry microfiber cloth to gently wipe the screen. If needed, slightly dampen the cloth with distilled water. Avoid using alcohol, ammonia, or abrasive cleaners, as they can damage the coating.

What can I do to prevent OLED burn-in?

The monitor includes several burn-in prevention features. Enable the pixel shift, screen saver, and taskbar brightness adjustment functions in the OSD. Also avoid displaying static images for long periods and set a low brightness when using HDR.

Why is my monitor not recognized at native resolution?

Make sure the video cable is connected to a compatible port and that the graphics card supports 2560x1440. Use the OSD to reset the signal source, and verify that the PC's display settings are set to the native resolution.

How do I access the OSD menu?

Use the joystick on the back of the monitor. Press it to open the OSD, move it to navigate, and press again to confirm selections. Quick settings can be accessed by moving the joystick in different directions.

Does the monitor support KVM switching?

Yes, it has a built-in KVM feature. Connect the mouse and keyboard to the USB hub and then select the input source (DisplayPort or HDMI) that corresponds to the connected machine. Use the OSD to set the KVM function.

Is this monitor suitable for gaming consoles?

Yes, it supports HDMI 2.1 with 120Hz at 1440p on PS5 and Xbox Series X. You can also use the 360Hz feature when connected to a PC.

What should I do if I notice dead or stuck pixels?

MSI follows the ISO 9241-307 standard. A small number of pixels may affect the display. If the issue persists, contact MSI support for a warranty evaluation. Do not attempt to fix the pixels manually, as it might void the warranty.

Can I mount this monitor on an arm?

Yes, it has a VESA 100x100mm mounting plate. Remove the stand by releasing the quick release and attach the mount using screws of appropriate length (typically M4). Ensure the mount supports the monitor weight.

USER MANUAL MPG 271QR QD-OLED X50 MSI

MPG Series

OLED Monitor

MPG 271QR QD-OLED X50 (3CF4)

User Guide

Contents

Getting Started ....3

Package Contents 3

Installing the Monitor Stand....4

Adjusting the Monitor 5

Monitor Overview 6

Connecting the Monitor to PC 9

OSD Setup....11

Navi Key....11

Hot Key 11

OSD Menus 12

AI Navigator....13

Gaming Features.... 15

Mode....18

Input Source....19

PIP/PBP 20

MSI OLED Care....21

General 23

Specifications....25

Preset Display Modes ......27

Troubleshooting....33

Safety Instructions....34

TÜV Rheinland Certification ....36

Regulatory Notices....37

Revision

V1.0, 2025/08

Getting Started

This chapter provides you with the information on hardware setup procedures. While connecting devices, be careful in holding the devices and use a grounded wrist strap to avoid static electricity.

Package Contents

Monitor MPG 271QR QD-OLED X50
Documentation	Quick Start Guide
Accessories	Stand
	Stand Base with Screw(s)
	Screw(s) for Wall Mount Bracket(s)
	Power Cord
Cables	USB Upstream Cable (for USB Type-B Upstream Port)
	DisplayPort Cable (Optional)
	Ultra High Speed HDMITM Cable (Optional)

• Contact your place of purchase or local distributor if any of the items is damaged or missing.
• Package contents may vary by country and model.
• The included power cord is exclusively for this monitor and should not be used with other products.

Installing the Monitor Stand

1. Leave the monitor in its protective packaging. Align the stand to the monitor groove. Push the stand towards the monitor groove until it locks in place.

2. Connect the base to the stand and tighten the base screw to secure the base.

3. Make sure the stand assembly is properly installed before setting the monitor upright.

Important

• Place the monitor on a soft, protected surface to avoid scratching the display panel.
• Do not use any sharp objects on the panel.
• The groove for installing the stand bracket can also be used for wall mount. Please contact your dealer for proper wall mount kit.

Adjusting the Monitor

This monitor is designed to maximize your viewing comfort with its adjustment capabilities.

• Avoid touching the display panel when adjusting the monitor.
• Please slightly tilt the monitor backwards before pivoting it.

Monitor Overview

1	Power LEDLit in white after the monitor is turned on. If no signal input, the LED will turn into orange. Lit in orange when the monitor is in Stand-by mode.
2	Macro KeyTo activate the MSI Gaming Intelligence Application.
3	Navi Key
4	Power Button
5	Kensington Lock
6	Power Jack
7	HDMI TM Connector HDMITM HIGH-DEFINITION MULTIMEDIA INTERFACESupports HDMITM CEC, 2560x1440@500Hz as specified in HDMITM 2.1.To ensure optimal performance and compatibility, please use only HDMITM cables certified with the official HDMITM logo when connecting this monitor. For more information, please visithttps://www.hdmi.org/resource/cables.
8	HDMI TM Connector HDMITM HIGH-DEFINITION MULTIMEDIA INTERFACESupports 2560x1440@500Hz as specified in HDMITM 2.1.To ensure optimal performance and compatibility, please use only HDMITM cables certified with the official HDMITM logo when connecting this monitor. For more information, please visithttps://www.hdmi.org/resource/cables.
9	DisplayPortSupports 2560x1440@500Hz as specified in DisplayPort 2.1a (UHBR20).
10	USB 2.0 Type-C PortThis port supports DisplayPort Alternate (DP Alt) Mode and up to 20V/4.9A (98W) power delivery.Your USB-C signal source and cable must support DisplayPort Alternate Mode to enable video output to the monitor.

11	USB 3.2 Gen 1 Type-B Upstream PortFor USB Upstream Cable.ImportantTo MoCheck the package for USB Upstream Cable and connect it to the PC and monitor. Once this cable is connected, the USB Type-A Downstream Ports on the monitor will be ready for use.	To PC
12	USB 3.2 Gen 1 Type-A Port
13	Headphone Jack
14	Air VentsThe air vents on the enclosure allow for proper airflow and help prevent overheating. Do not block the vents. Remove the protective film before use.
15	Cable Routing Hole

Connecting the Monitor to PC

1. Turn off your computer.
2. Connect the video cable from the monitor to your computer.
3. Connect the power cord to the monitor power jack. (Figure A)
4. Plug the power cord into the electrical outlet. (Figure B)
5. Turn on the monitor. (Figure C)
6. Power on the computer and the monitor will auto detect the signal source.

Please remove the protective films from the display panel and air vents before use to optimize performance and prevent overheating.

OSD Setup

This chapter provides you with essential information on OSD Setup.

All information is subject to change without prior notice.

Navi Key

The monitor comes with a Navi Key, a multi-directional control that helps navigate the On-Screen Display (OSD) menu.

Up/Down/Left/Right:

• selecting function menus and items
  • adjusting function values
• entering into/exiting from function menus

Press (OK):

• launching the On-Screen Display (OSD)
• entering submenus
  • confirming a selection or setting

Hot Key

• Users may enter into preset function menus by moving the Navi Key up, down, left or right when the OSD menu is inactive.
• Users may customize their own Hot Keys to enter into different function menus.

OSD Menus

The following settings will be grayed out when HDR signals are received:

• Low Blue Light
• Brightness
• Contrast
• Color Temperature
• Optix Scope

• PIP/PBP
  • AI Vision

• Adaptive DIM
  • AI Brightness
  • AI Light Sensor

• Black-White, sRGB, Adobe RGB, Display P3 Mode
• Six-Axis Color
• Gamma

AI Navigator

Feature Available Settings Description
AI Crosshair OFF			Through AI algorithm, this function enhances the visibility of in-game crosshair.Users can select the color, size and position of the crosshair.
	ON
	Icon
	Icon Colors Adaptive
						Customize
						R (0-255)
						G (0-255)
						B (0-255)
	Icon Size x0.5
		x1.0
		x1.5
	Position
	Position Reset
AI Vision OFF			AI Vision enhances image quality by optimizing the contrast of images and background brightness.
	Level 1
	Level 2
	Level 3
AI Care Sensor OFF				This feature enables AI-based human detection features.
	ON
	Active Mode	System Mode		When set to System Mode, WoA, LoL, and Adaptive DIM are controlled via the Microsoft Windows® operating system.When set to Monitor Mode, WoA, LoL, and Adaptive DIM are controlled via the monitor's OSD menu.
		Monitor Mode
	WoA OFF			WoA (Wake on Approach) is grayed out when Active Mode is set to System Mode.When WoA is set to ON, the monitor automatically wakes upon detecting a nearby user.
		ON
		Timer Setting	0-30	Users can set a timer from 0 to 30 seconds.Setting to 0 activates the function immediately.
	LoL OFF			LoL (Lock on Leave) is grayed out when Active Mode is set to System Mode.When LoL is set to ON, the monitor automatically locks upon detecting that the user has left.
		ON
		Timer Setting	10-120	Users can set a timer from 10 to 120 seconds.
	Adaptive DIM	OFF		Adaptive DIM is grayed out when Active Mode is set to System Mode.When Adaptive DIM is set to ON, the monitor automatically dims the screen when it detects that the user has looked away.
		ON
AI Brightness OFF				Through the internal Light Sensor and AI (Artificial Intelligence) algorithm, this function detects the ambient light and automatically sets the monitor to optimal brightness for users.Customize allows users to adjust the auto brightness curve.
	Auto
	Customize 0-100
AI Light Sensor OFF				Through the internal RGB Sensor and AI algorithm, this function detects the ambient color temperature and presents the best light effects synced to the environment.Activating AI Light Sensor will affect:
	ON
				Affected Function Function Status
				» Low Blue Light» Contrast» Color Temperature» sRGB, Adobe RGB, Display P3 Mode	Unable to select

Gaming Features

Feature Available Settings Description
KVM Type B HDMITM 1			The KVM function allows users to control multiple devices, such as a gaming PC, laptop, or console, using a single set of keyboard and mouse connected to the monitor's USB ports.Only one USB control path can be active at a time - choose either Upstream or Type-C.
		HDMITM 2
		DP
		Type C
	Type C HDMITM 1
MPRT OFF			MPRT is only available at 2560x1440 resolution with a refresh rate of 240Hz, 360Hz, 480Hz, or 500Hz.Activating MPRT will affect:
	ON		Affected Function Function Status
			» Adaptive-Sync Set to OFF
Optix Scope OFF			The center point will zoom in when Optix Scope is enabled.Al Crosshair and Optix Scope can be enabled at the same time.Activating Optix Scope will affect:
	ON
	Scope Ratio	x1.5
		x2
		x2.5	Affected Function Function Status
		x3	» Adaptive-Sync» PIP/PBP	Set to OFF
DisplayHDR True Black	500		The DisplayHDR function enhances visuals with customizable settings for optimized brightness and contrast.
	Peak 1000 nits
	EOTF Boost
DSC OFF			Users can toggle DSC (Display Stream Compression) on/off.For more DSC timing information, please check Preset Display Modes for DSC On/Off timing tables.Activating DSC will affect:
	ON
			Affected Function Function Status
			» PIP/PBP» Screen Size 16:10	Unable to select
HDMITM 2.1 PC			The Console mode offers broader compatibility with more console devices.
	Console
Adaptive-Sync OFF			Adaptive-Sync prevents screen tearing.Activating Adaptive-Sync will affect:
	ON		Affected Function Function Status
			» MPRT» Optix Scope» PIP/PBP	Set to OFF
			» Screen Size 1:1/24.5"	Set to Auto
Timer OFF			After setting the time, press the OK Button to activate the timer.Users have to manually restore their preset Timer after any AC power loss and reconnection.
	ON
	Time Adjust	15:00
		30:00
		45:00
		60:00
	Show On Left	Top
		Right Top
		Left Bottom
		Right Bottom
		Customize
Refresh Rate OFF			Location is adjustable in OSD Menu. Press the OK Button to confirm and apply your Refresh Rate Location.This monitor follows and works at the Operating System's preset Screen Refresh Rate.
	ON
	Show On Left	Top
		Right Top
		Left Bottom
		Right Bottom
		Customize

Feature Available Settings Description
Screen Size Auto		Users can adjust Screen Size in any mode, any resolution and any screen refresh rate.Activating Screen Size 1:1/24.5" will affect:Activating Screen Size 16:10 will affect:Affected Function Function Status»HDMI TM 2.1 Unable to selectScreen Size 1:1 refers to displaying content at its original resolution. This option is disabled when the monitor is set to its native resolution.
	4:3 (Forced)
	16:9 (Forced)
	16:10
	1:1 (by pixel)
	24.5" (by size)

Mode

• Use Up or Down Button to select and preview mode effects.
• Press the OK Button to confirm and apply your mode type.
• The default setting “Eco” mode meets the requirements of TUV Rheinland’s “Low Blue Light” standard.
• Activating sRGB, Adobe RGB, and Display P3 will affect:

Affected Function Function Status
» AI Brightness» AI Light Sensor	Set to OFF & unable to select
» Contrast» Color Temperature - Customize» Saturation» Six-Axis Color	Unable to select

Feature Available Settings Description
Brightness 0-100		• Properly adjust Brightness according to the surrounding lighting.
Contrast 0-100		• Properly adjust Contrast to relax your eyes.
Sharpness 0-5		• Sharpness improves clarity and details of images.
Image Enhancement	OFF	• Image Enhancement enhances image edges to improve their acutance.
	Level 1
	Level 2
	Level 3
	Level 4
	Level 5
Color Temperature 5000K		• This feature adjusts the overall color tone of the display.• Users can fine-tune Color Temperature in Customize mode for precise color calibration.
Low Blue Light OFF		Low Blue Light protects your eyes against blue light. When enabled, Low Blue Light adjusts the screen color temperature to a more yellow glow.This monitor is a Low Blue Light monitor which will decrease the blue light emitted without adjusting the OSD settings.
	ON
Saturation 0-100		Users can fine-tune the setting values to adjust display saturation.
Six-Axis Color R (0-100)		This feature allows users to independently adjust the intensity and saturation of six primary and secondary colors.
	G (0-100)
	B (0-100)
	C (0-100)
	M (0-100)
	Y (0-100)
Gamma Native		This feature adjusts the midtone brightness of the display without affecting shadows and highlights.A higher gamma darkens midtones, while a lower gamma brightens them.
	1.8
	2.0
	2.2
	2.4
	2.6

Input Source

Feature Available Settings Description
HDMI TM 1		Users can choose their preferred input source.
HDMI TM 2
DP
Type C
Type C PD Charge OFF		This function enables users to charge their devices through a USB Type-C connector.
	ON
Auto Scan OFF		Users can use the Navi Key to select Input Source at below status:While “Auto Scan” is set to “OFF” with the monitor power saving mode;While “No Signal” message box is shown on the monitor.
	ON
PIP OFF			PIP (Picture in Picture) allows users to simultaneously display multiple video sources on one screen. One program is displayed on the full screen at the same time as one or more other programs are displayed in inset windows.PBP (Picture by Picture) is a similar feature that displays two input sources side-by-side on the screen.Display Swap allows users to switch between primary and secondary input sources.If there is only one signal input, the Display Swap and Audio Swap will be grayed out.Activating PIP/PBP will affect:
	ON
	Sub Input HD	MITM 1
		HDMITM 2
		DP
		Type C
	Sub Size Small	Full
		Medium
		Large
	Sub Ratio Auto	Full Screen
		Top
	Show On Left	Top
		Right Top
		Left Bottom
		Right Bottom
		Customize
	Display Swap
	Audio Swap
PBP OFF
	ON
	PBP Layout	1:1
		3:1
		Customize
	Sub Input HD	MITM 1
		HDMITM 2
		DP
		Type C
	Display Swap
	Audio Swap

MSI OLED Care

Feature Available Settings Description
Pixel Shift Slow			Pixel Shift moves the pixels of your screen at regular intervals to reduce the possibility of screen burn-in or image retention.
	Normal
	Fast
Panel Protect			To maintain panel image quality, panel protect function will automatically activate when monitor using over 4 hours.This protect function may take several minutes to complete.The power indicator will blink orange color until process done.During process executing, please do not unplug the power cord from monitor.During process executing, press power button again to cancel this function.
Panel Notice Auto			When set to Auto, Panel Notice will pop up when the panel exceeds 4 hours of cumulative usage.When set to Usage 24 hrs, Panel Notice will pop up when the panel exceeds 24 hours of cumulative usage.When Panel Protect is interrupted, Panel Notice will pop up upon next power-up.
	Usage 24 hrs
Static Screen Detection	OFF		If Static Screen Detection is set to ON:When detecting static visuals over long periods of time, the monitor reduces brightness to prevent screen burn-in.Once detecting moving visuals, the monitor restores its previous brightness setting.
	ON
	Starting in 50 Sec		Starting in detects the time a static image remains on the screen.
		100 Sec
	Time required 120 Sec		Time required specifies the time for brightness reduction after detecting a static image for 50/100 seconds.The brightness reduction level depends on the setting of Reducing Level.
				240 Sec
	Reducing Level 1-7		Users can select a level for brightness reduction.Reducing effect depends on Brightness/DisplayHDR setting.
Multi Logo Detection OFF			This function helps prevent image sticking phenomenon. When set to ON, brightness reduction of multi logo areas will kick in if logos are detected.
	ON
	Reducing Level 1-4		Users can select a level for brightness reduction.Reducing effect depends on Brightness/ DisplayHDR setting.
Taskbar Detection OFF			This function helps prevent image sticking phenomenon. When set to ON, brightness reduction of taskbar areas will kick in if taskbars are detected.
	ON
	Reducing Level 1-4		Users can select a level for brightness reduction.Reducing effect depends on Brightness/ DisplayHDR setting.
Boundary Detection OFF			This function helps prevent image sticking phenomenon. When set to ON, brightness reduction of boundary areas will kick in if boundaries, such as letters & pillars, are detected.
	ON
	Reducing Level 1-4		Users can select a level for brightness reduction.Reducing effect depends on Brightness/ DisplayHDR setting.
V-Split Detection OFF			This function helps prevent image sticking phenomenon. When set to ON, brightness reduction along vertical boundaries during multitasking or split-screen gaming will kick in.
	ON
	Reducing Level 1-4		Users can select a level for brightness reduction.Reducing effect depends on Brightness/ DisplayHDR setting.
Auto DIM Control OFF			This function prevents image sticking by gradually dimming the screen. When set to ON, it automatically reduces full-screen brightness when detecting static images.
	ON
	Starting Speed Slow		Starting Speed defines how quickly Auto DIM Control detects a static image.
	Reducing Speed Slow		Users can specify the speed for brightness reduction.
	Reducing Level 1-6		Users can select a level for brightness reduction.Reducing effect depends on Brightness/ DisplayHDR setting.
OLED Panel Info.			This field shows the information of MSI OLED Care.

General

Feature Available Settings Description
Language 繁體中文			Users have to press the OK Button to confirm and apply the Language setting.Language is an independent setting. Users' own language setting will override the factory default. When users set Reset to Yes, Language will not be changed.
	English
	Français
	Deutsch
	Italiano
	Español
	한국어
	日本語
	Русский
	Português
	简体中文
	Bahasa Indonesia
	Türkçe
	(More languages coming soon)
Power LED OFF			Users can toggle the Power LED on/off.During the Panel Protect process, the power LED indicator will blink orange until the process is complete.
	ON
RGB LED OFF			Users can turn the RGB LED on or off.
	MSI - Mystic Light
	RGB Brightness
OSD Menu OSD Position	Adjust		This feature adjusts the location of the OSD menu on the screen for user convenience.
		Position Reset
	OSD Rotate 0 Degree		This feature allows users to rotate the OSD menu display to match the screen orientation.
		-90 Degree
		+90 Degree
	OSD Transparency	0~5	Users can adjust OSD Transparency in any mode.
	OSD Time Out 5~30		Users can adjust OSD Time Out in any mode.
Ultra Low Power OFF			This setting reduces power consumption for more energy-efficient operation.
	ON
HDMITM CEC OFF			HDMITM CEC (Consumer Electronics Control) supports Sony PlayStation®, Nintendo® SwitchTM, Xbox Series X|S consoles and various audio-visual devices that are CEC-capable.If HDMITM CEC is set to ON:The monitor will automatically power on when the CEC device is turned on.The CEC device will enter power saving mode when the monitor is turned off.When Sony PlayStation®, Nintendo® SwitchTM, or Xbox Series X|S console is connected, Mode will be automatically set to the default mode and can be adjusted to users' preferred mode later.
	ON
Navi Key Up	DownLeftRight	OFF	All Navi Key items can be adjusted via OSD Menus.
		Brightness
		Mode
		Input Source
		AI Crosshair
		AI Vision
		Timer
		Refresh Rate
		PIP/PBP
		Optix Scope
		Info. On Screen
Info. On Screen OFF			The information of the monitor status will be shown on the right side of the screen.
	ON
Service Info. FW Version			View product service details, such as firmware version and serial number, in this setting.
	Serial Number
Reset All YES			Users can Reset and restore settings to original OSD Default in any mode.
	NO

Specifications*

Monitor MPG 271QR QD-OLED X50
Size		26.5 inch
Curvature		Flat
Panel Type		QD-OLED
Resolution		2560x1440 (WQHD)
Aspect Ratio		16:9
Brightness		Typical SDR: 300 nitsPeak HDR: 1000 nits
Contrast Ratio		1500000 : 1
Refresh Rate (Maximum)		500Hz
Response Time		GTG: 0.03ms (Min.)
I/O		1 x Headphone Jack1 x DisplayPort2 x HDMITM Connector1 x USB 2.0 Type-C Port1 x USB 3.2 Gen 1 Type-B Upstream Port2 x USB 3.2 Gen 1 Type-A Port
View Angles		178°(H), 178°(V)
DCI-P3** / sRGB		99%/ 138%
Surface Treatment		Anti-Reflection
Display Colors		1.07B, 10 bits
Monitor Power Options		100-240V~, 50/60Hz, 3.7A
Power Consumption (Typical)		Power On < 250WStandby < 0.5WPower Off < 0.3W
Adjustment (Height)		0 ~ 110mm
Adjustment (Tilt)		-5° ~ 20°
Adjustment (Swivel)		-30° ~ 30°
Adjustment (Pivot)		-90° ~ 90°
Kensington Lock		Yes
VESA Mounting		Plate Type: 100 x 100 mmScrew Type: M4 x 10 mmThread Diameter: 4 mmThread Pitch: 0.7 mmThread Length: 10 mm
Dimension (W x H x D)		609.3 x 416.1 x 241.9 mm
Weight Net		8.4 kg
	Gross	12.9 kg
Operating Environment		Temperature: 0°C to 40°CHumidity: 20% to 90%, non-condensingAltitude: 0 ~ 5000m
Storage Environment		Temperature: -20°C to 60°CHumidity: 10% to 90%, non-condensing

* Some technical specifications of the device may be subject to change by the manufacturer. Please verify the specifications with the seller or the manufacturer's representative.

** Based on CIE1976 test standards.

Preset Display Modes

• All information is subject to change without prior notice.
- HDMI™ VRR (Variable Refresh Rate) synchronizes with Adaptive-Sync (ON/OFF). For VRR ON/OFF status, please check Adaptive-Sync.
- To activate DSC-specific timing and frequency, ensure your graphics card supports DSC (Display Stream Compression).

HDMI™ 2.1 - PC

Standard Resolution			HDMI TM		DP USB-C
			DSC On DSC Off
VGA 640x480 @60Hz V V V V
		@67Hz V V V V
		@72Hz V V V V
		@75Hz V V V V
SVGA 800x600 @56Hz V V V V
		@60Hz V V V V
		@72Hz V V V V
		@75Hz V V V V
XGA 1024x768 @60Hz V V V V
		@70Hz V V V V
		@75Hz V V V V
SXGA 1280x1024 @60Hz V V V V
		@75Hz V V V V
WXGA+ 1440x900 @60Hz V V V V
WSXGA+	1680x1050 @60Hz V V V V
Full HD	1920x1080 @60Hz V V V V
QHD	2560x1440 @60Hz V V V V
		@120Hz V V V V
		@240Hz V V V V
		@360Hz V V V V
		@480Hz V		VV
		@500Hz V		VV
Video Timing Resolution	480P		VVV
	576P		VVV
	720P		VVV
	1080P	@60Hz V V V V
		@120Hz V V V V
	2160P	@60Hz V V V V
HDMI TM VRR			VV

HDMI™ 2.1 - Console

Standard Resolution			HDMI TM		DP USB-C
			DSC On DSC Off
VGA 640x480 @60Hz V V V V
		@67Hz V V V V
		@72Hz V V V V
		@75Hz V V V V
SVGA 800x600 @56 Hz V V V V
		@60Hz V V V V
		@72Hz V V V V
		@75Hz V V V V
XGA 1024x768 @60Hz V V V V
		@70Hz V V V V
		@75Hz V V V V
SXGA 1280x1024 @60Hz V V V V
		@75Hz V V V V
WXGA+ 1440x900 @60Hz V V V V
WSXGA+ 1680x1050 @60Hz V V V V
Full HD 1920x1080 @60Hz V V V V
QHD	2560x1440 @60Hz V V V V
		@120Hz V V V V
		@240Hz V V V V
		@360Hz V V V V
		@480Hz V		VV
		@500Hz V		VV
Video Timing Resolution	480P		VVVV
	576P		VVVV
	720P		VVVV
	1080P @60Hz V V V
			@120Hz V V V V
	2160P	@30Hz V V
		@60Hz V V V V
		@120Hz V V
HDMI TM VRR			VV

PIP Mode (Not Support HDR)

Standard Resolution HDMITM DP USB-C
VGA 640x480 @60Hz V V V
	@67Hz V V V
	@72Hz V V V
	@75Hz V V V
SVGA 800x600 @56 Hz V V V
	@60Hz V V V
	@72Hz V V V
	@75Hz V V V
XGA 1024x768 @60 Hz V V V
	@70Hz V V V
	@75Hz V V V
SXGA 1280x1024 @60Hz V V V
	@75Hz V V V
WXGA+ 1440x900 @60Hz V V V
WSXGA+ 1680x1050 @60Hz V V V
Full HD 1920x1080 @60Hz V V V
QHD	2560x1440 @60Hz V V V
	@120Hz V V V
Video Timing Resolution	480P		VVV
	576P		VVV
	720P		VVV
	1080P	@60Hz V V V
	2160P	@30Hz V V
		@50Hz V V
		@60Hz V V

PBP 1:1 (Not Support HDR)

Standard Resolution HDMI TM DP USB-C
VGA 640x480 @60Hz V V V
			@67Hz V V V
			@72Hz V V V
			@75Hz V V V
SVGA 800x600 @56 Hz V V V
			@60Hz V V V
			@72Hz V V V
			@75Hz V V V
XGA 1024x768 @60 Hz V V V
			@70Hz V V V
			@75Hz V V V
SXGA 1280x1024 @60Hz V V V
			@75Hz V V V
WXGA+ 1440x900 @60Hz V V V
WSXGA+ 1680x1050 @60Hz V V V
Video Timing Resolution	480P V V V
	576P V V V
	720P V V V
Used for PBP Full Screen	640x1440 @60Hz V V V
	1920x1440 @60Hz V V V

PBP 3:1/Customize (Not Support HDR)

Standard Resolution HDMI TM DP USB-C
VGA 640x480 @60Hz V V V
	@67Hz V V V
	@72Hz V V V
	@75Hz V V V
SVGA 800x600 @56 Hz V V V
	@60Hz V V V
	@72Hz V V V
	@75Hz V V V
XGA 1024x768 @60 Hz V V V
	@70Hz V V V
	@75Hz V V V
SXGA 1280x1024 @ 60Hz V V V
	@75Hz V V V
WXGA+ 1440x900 @ 60Hz V V V
WSXGA+ 1680x1050 @60Hz V V V
Video Timing Resolution	480P V V V
	576P V V V
	720P V V V
Used for PBP Full Screen	1280x1440 @60Hz V V V

Screen Size 16:10 (Not Support HDR)

Standard Resolution HDMITM DP USB-C
VGA 640x480 @60Hz V V V
	@67Hz V V V
	@72Hz V V V
	@75Hz V V V
SVGA 800x600 @56 Hz V V V
	@60Hz V V V
	@72Hz V V V
	@75Hz V V V
XGA 1024x768 @60 Hz V V V
	@70Hz V V V
	@75Hz V V V
SXGA 1280x1024 @ 75Hz V V V
QHD+ 2560x1600 @ 60Hz V V V
	@120Hz V V V
	@180Hz V V V
	@240Hz V V V
	@300Hz V
Video Timing Resolution	480P V V V
	576P V V V
	720P V V V
	1080P @60Hz V V V

Troubleshooting

The power LED is off.

• Press the monitor power button again.
• Check if the monitor power cable is properly connected.

No image.

- Check if the computer graphics card is properly installed.

• Check if the computer and monitor are connected to electrical outlets and are turned on.
• Check if the monitor signal cable is properly connected.
• The computer may be in Standby mode. Press any key to activate the monitor.

The screen image is not properly sized or centered.

- Refer to Preset Display Modes to set the computer to a setting suitable for the monitor to display.

No Plug & Play.

• Check if the monitor power cable is properly connected.
• Check if the monitor signal cable is properly connected.
• Check if the computer and graphics card are Plug & Play compatible.

The icons, font or screen are fuzzy, blurry or have color problems.

• Avoid using any video extension cables.
• Adjust brightness and contrast.
• Adjust RGB color or tune color temperature.
• Check if the monitor signal cable is properly connected.
• Check for bent pins on the signal cable connector.

The monitor starts flickering or shows waves.

• Change the refresh rate to match the capabilities of your monitor.
• Update your graphics card drivers.
• Keep the monitor away from electrical devices that may cause electromagnetic interference (EMI).

Safety Instructions

- Read the safety instructions carefully and thoroughly.

- All cautions and warnings on the device or User Guide should be noted.

• Refer servicing to qualified personnel only.

Power

• Make sure that the power voltage is within its safety range and has been adjusted properly to the value of 100\~240V before connecting the device to the power outlet.
• If the power cord comes with a 3-pin plug, do not disable the protective earth pin from the plug. The device must be connected to an earthed mains socket-outlet.
• Please confirm the power distribution system in the installation site shall provide the circuit breaker rated 120/240V, 20A (maximum).
• Always disconnect the power cord or switch the wall socket off if the device would be left unused for a certain time to achieve zero energy consumption.
• Place the power cord in a way that people are unlikely to step on it. Do not place anything on the power cord.
• If this device comes with an adapter, use only the MSI provided AC adapter approved for use with this device.

Environment

• To reduce the possibility of heat-related injuries or of overheating the device, do not place the device on a soft, unsteady surface or obstruct its air ventilators.
• Use this device only on a hard, flat and steady surface.
• To prevent the device from tipping over, secure the device to a desk, wall or fixed object with an anti-tip fastener that helps to properly support the device and keep it safe in place.
• To prevent fire or shock hazard, keep this device away from humidity and high temperature.
• Do not leave the device in an unconditioned environment with a storage temperature above 60° C or below -20° C, which may damage the device.
• The maximum operating temperature is around 40°C .
• When cleaning the device, be sure to remove the power plug. Use a piece of soft cloth rather than industrial chemical to clean the device. Never pour any liquid into the opening; that could damage the device or cause electric shock.
  • Always keep strong magnetic or electrical objects away from the device.

- If any of the following situations arises, get the device checked by service personnel:

• The power cord or plug is damaged.
• Liquid has penetrated into the device.
- The device has been exposed to moisture.

- The device does not work well or you can not get it working according to the User Guide.

• The device has dropped and damaged.
- The device has obvious sign of breakage.

TÜV Rheinland Certification

TÜV Rheinland Low Blue Light Certification

Blue light has been shown to cause eye fatigue and discomfort. MSI now offers monitors with TÜV Rheinland Low Blue Light certification to ensure users' eye comfort and well-being. Please follow the instructions below to reduce the symptoms from extended exposure to the screen and blue light.

Low Blue Light (Hardware Solution)

www.tuv.com

• Place the screen 20 – 28 inches (50 – 70 cm) away from your eyes and a little below eye level.
• Consciously blinking the eyes every now and then will help to reduce eye strain after extended screen time.

• Take breaks for 20 minutes every 2 hours.

- Look away from the screen and gaze at a distant object for at least 20 seconds during breaks.

• Make stretches to relieve body fatigue or pain during breaks.

TÜV Rheinland Flicker Free Certification

• TÜV Rheinland has tested this product to ascertain whether the display produces visible and invisible flicker for the human eye and therefore strains the eyes of users.
• TÜV Rheinland has defined a catalogue of tests, which sets out minimum standards at various frequency ranges. The test catalogue is based on

Flicker Free

www.tuv.com

internationally applicable standards or standards common within the industry and exceeds these requirements.

• The product has been tested in the laboratory according to these criteria.
• The keyword “Flicker Free” confirms that the device has no visible and invisible flicker defined in this standard within the range of 0 - 3000 Hz under various brightness settings.
• The display will not support Flicker Free when Anti Motion Blur/MPRT is enabled. (The availability of Anti Motion Blur/MPRT varies by products.)

Regulatory Notices

CE Conformity

This product has been tested and found to comply with the harmonized standards for Information Technology Equipment published under Directives of Official Journal of the European Union.

FCC-B Radio Frequency Interference Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the measures listed below:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/television technician for help.

Notice 1

The changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

Notice 2

Shielded interface cables and AC power cord, if any, must be used in order to comply with the emission limits.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired operation.

MSI Computer Corp.

901 Canada Court, City of Industry, CA 91748, USA

[phone]

www.msi.com

WEEE Statements

European Union: This symbol on the product indicates that this product cannot be discarded as municipal waste. Instead, it is your responsibility to dispose of your waste electrical and electronic equipment by handing it over to a designated collection point for recycling. For more information about where you can drop off your waste equipment for recycling, please contact your local city office, your household waste disposal service or the shop where you purchased the product.

Chemical Substances Information

In compliance with chemical substances regulations, such as the EU REACH Regulation (Regulation EC No. 1907/2006 of the European Parliament and the Council), MSI provides the information of chemical substances in products at: https://csr.msi.com/global/index

RoHS Statement

Japan JIS C 0950 Material Declaration

A Japanese regulatory requirement, defined by specification JIS C 0950, mandates that manufacturers provide material declarations for certain categories of electronic products offered for sale after July 1, 2006.

https://csr.msi.com/global/Japan-JIS-C-0950-Material-Declarations

India RoHS

This product complies with the “India E-waste (Management and Handling) Rule 2016” and prohibits use of lead, mercury, hexavalent chromium, polybrominated biphenyls or polybrominated diphenyl ethers in concentrations exceeding 0.1 weight % and 0.01 weight % for cadmium, except for the exemptions set in Schedule 2 of the Rule.

Turkey EEE Regulation

Conforms to the EEE Regulations of the Republic Of Turkey

Ukraine Restriction of Hazardous Substances

The equipment complies with requirements of the Technical Regulation, approved by the Resolution of Cabinet of Ministry of Ukraine as of 10 March 2017, No 139, in terms of restrictions for the use of certain dangerous substances in electrical and electronic equipment.

Vietnam RoHS

As from December 1, 2012, all products manufactured by MSI comply with Circular 30/2011/TT-BCT temporarily regulating the permitted limits for a number of hazardous substances in electronic and electric products.

Green Product Features

• Reduced energy consumption during use and stand-by
• Limited use of substances harmful to the environment and health
  • Easily dismantled and recycled
• Reduced use of natural resources by encouraging recycling
• Extended product lifetime through easy upgrades
• Reduced solid waste production through take-back policy

Environmental Policy

• The product has been designed to enable proper reuse of parts and recycling and should not be thrown away at its end of life.
• Users should contact the local authorized point of collection for recycling and disposing of their end-of-life products.

- Visit the MSI website https://csr.msi.com/global/pevn_ewaste and locate a nearby distributor for further recycling information.

- Please visit https://us.msi.com/page/recycling for information regarding the recycling of your product in the US.

Warning!

Overuse of screens is likely to affect eyesight.

Recommendations:

1. Take a 10-minute break for every 30 minutes of screen time.
2. Children under 2 years of age should have no screen time. For children aged 2 years and over, screen time should be limited to less than one hour per day.

Copyright and Trademarks Notice

msi

MSI

微星

微星科技 MICROSTAR INTERNATIONAL

Copyright © Micro-Star Int’ I Co., Ltd. All rights reserved. The MSI logo used is a registered trademark of Micro-Star Int’ I Co., Ltd. All other marks and names mentioned may be trademarks of their respective owners. No warranty as to accuracy or completeness is expressed or implied. MSI reserves the right to make changes to this document without prior notice.

HDMI™

HIGH-DEFINITION MULTIMEDIA INTERFACE

The terms HDMI ^™ , HDMI ^™ High-Definition Multimedia Interface, HDMI ^™ Trade dress and the HDMI ^™ Logos are trademarks or registered trademarks of HDMI ^™ Licensing Administrator, Inc.

Technical Support

If a problem arises with your product and no solution can be obtained from the user's manual, please contact your place of purchase or local distributor. Alternatively, please visit https://www.msi.com/support/ for further guidance.