GW18343VA - Intercom Gewiss - Free user manual and instructions
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| Product Type | Video intercom system |
| Brand | Gewiss |
| Model | GW18343VA |
| Installation Type | Flush-mounted with surface-mounted options |
| Display | 7-inch color TFT screen |
| Power Supply | 18V DC via power adapter |
| Dimensions | 200 x 130 x 30 mm |
| Weight | 0.5 kg |
| Connectivity | Wired connection to door station |
| Audio Features | Two-way intercom with volume control |
| Video Features | Video call and monitoring with night vision |
| Door Opening | Electric door release control |
| Number of Call Buttons | Up to 10 door stations |
| Material | Fire-retardant ABS plastic |
| Operating Temperature | -10°C to +50°C |
| Protection Rating | IP20 (indoor unit) |
| Standards | CE marked |
| Entretien et nettoyage | Clean with soft dry cloth; avoid abrasive cleaners |
| Sécurité | Encrypted video/audio transmission |
| Pièces détachées et réparabilité | Gewiss certified service centers offer original spare parts |
| Informations générales | Comprehensive manual (292 pages) included for installation and use |
Frequently Asked Questions - GW18343VA Gewiss
How do I install the Gewiss GW18343VA video intercom?
Turn off power before installation. Connect the indoor monitor to the outdoor station using the provided wiring diagram. Mount the monitor at eye level on the wall and fix it with screws. Refer to the manual for detailed steps.
Can the intercom be connected to multiple door stations?
Yes, the GW18343VA supports up to 10 door stations. You can configure each station using the system settings and assign different ring tones for identification.
How do I adjust the volume of the audio?
During a call or when viewing the monitor, use the volume buttons on the side of the device to increase or decrease the speaker volume. You can also adjust the ringer volume in the settings menu.
Why is there no video on my intercom display?
Check that the outdoor camera is connected properly and that the power supply is working. If the screen is dark, try pressing the monitor button. Also ensure the camera lens is clean and not obstructed.
Can I use the intercom to open the door automatically?
Yes, when someone calls, you can press the door open button to release the electric lock. You can also enable auto-open in the settings for scheduled times if supported by your door lock.
How do I clean the touch screen safely?
Use a soft, dry microfiber cloth to gently wipe the screen. Avoid using water, chemical cleaners, or abrasive materials. For stubborn stains, slightly dampen the cloth and wipe again.
Is the intercom protected against hacking?
The device uses encrypted data transmission for both audio and video, making unauthorized interception difficult. Always keep the firmware updated to ensure the latest security patches.
Does the unit support night vision?
Yes, the outdoor camera includes infrared LEDs for clear night vision. The camera automatically switches to night mode in low-light conditions, and the indoor monitor displays the picture in black and white.
What is the warranty period for this device?
Gewiss provides a 2-year warranty for the GW18343VA against manufacturing defects. Warranty service is handled by authorized Gewiss dealers or service centers. Keep your receipt for verification.
Where can I find the user manual?
A comprehensive manual is included in the package. You can also download a PDF version from the Gewiss website or from notice-facile.com for free, along with troubleshooting tips and installation guides.
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USER MANUAL GW18343VA Gewiss
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Product information
Brand : Gewiss
Model : GW18343VA
Category : Intercom