CSE2000 - Network Equipment Juniper - Free user manual and instructions

Product Type	Network Equipment (Carrier Ethernet Switch/Router)
Brand	Juniper
Model	CSE2000
Form Factor	Rack-mountable (1U)
Dimensions (W x D x H)	17.3 x 12.2 x 1.7 inches (440 x 310 x 43 mm)
Weight	Approximately 8.5 lbs (3.9 kg)
Power Supply	Dual AC/DC hot-swappable power supplies, 100-240 VAC or -48 VDC
Power Consumption	Typical 120 W, maximum 180 W
Cooling	Front-to-back airflow with redundant fans
Ports	24x 1GbE/10GbE SFP+ ports, 4x 40GbE QSFP+ uplink ports
Switching Capacity	480 Gbps
Forwarding Rate	360 Mpps
Supported Protocols	OSPF, BGP, MPLS, VPLS, IEEE 802.1Q VLAN, STP/RSTP
Management Interfaces	CLI (SSH/Telnet), SNMP v2/v3, NETCONF, RESTful API
Main Functions	High-availability carrier Ethernet switching with advanced QoS, traffic shaping, and redundancy features
Maintenance and Cleaning	Periodically check for dust; clean with dry compressed air or soft cloth; ensure proper ventilation
Safety	Complies with UL, CE, FCC Class A; designed for restricted access areas only
Spare Parts and Repairability	Field-replaceable power supplies, fans, and optics; modular design for easy servicing
Operating Temperature	32°F to 122°F (0°C to 50°C)
Operating Humidity	10% to 90% non-condensing
Warranty	1-year limited warranty from Juniper Networks
General Information	Designed for service provider networks; supports synchronization (IEEE 1588v2) and high-precision timing

Frequently Asked Questions - CSE2000 Juniper

How do I initially configure the Juniper CSE2000 via CLI?

Connect to the console port using a serial cable, then power on the device. Use the command configure to enter configuration mode and set system parameters like hostname, IP address, and routing protocols.

What is the maximum number of VLANs supported by the CSE2000?

The CSE2000 supports up to 4094 VLANs, compliant with the IEEE 802.1Q standard, allowing flexible network segmentation.

Can I use this device with both AC and DC power?

Yes, the CSE2000 supports dual hot-swappable AC/DC power supplies. You can mix AC and DC modules for redundancy, but they must be the same voltage rating.

How to perform a factory reset?

Use the request system configuration rescue save command to save current config, then load factory-default with load factory-default and reboot. Alternatively, use the CLI command request system reboot media internal after resetting.

What is the recommended procedure for cleaning the device?

Power off the device, disconnect cables, then gently clean the exterior with a soft dry cloth. Use compressed air to blow dust out of vents and ports. Do not use liquids or aerosol cleaners.

Does the CSE2000 support MPLS and VPLS?

Yes, it fully supports MPLS and VPLS, making it suitable for carrier Ethernet and provider backbone applications.

Can I extend the warranty after purchase?

Juniper offers optional extended service contracts. Contact an authorized Juniper reseller to purchase Juniper Care support services.

What are the environmental requirements for installation?

Install the device in a well-ventilated rack with ambient temperature between 0°C and 50°C, relative humidity 10% to 90% non-condensing, and sufficient clearance for airflow.

How do I update the software (Junos OS)?

Download the software package from Juniper's website, then transfer it to the device via FTP/SCP or USB. Load it with request system software add and reboot to apply.

Is the CSE2000 suitable for cell site backhaul?

Yes, it is designed for cell site aggregation with support for IEEE 1588v2 (PTP) and Synchronous Ethernet, delivering precision timing for mobile backhaul networks.

USER MANUAL CSE2000 Juniper

Published: 2015-03-23

Juniper Networks, Inc.

1133 Innovation Way

Sunnyvale, California 94089

USA

408-745-2000

www.juniper.net

Juniper Networks, Junos, Steel-Belted Radius, NetScreen, and ScreenOS are registered trademarks of Juniper Networks, Inc. in the United States and other countries. The Juniper Networks Logo, the Junos logo, and JunosE are trademarks of Juniper Networks, Inc. All other trademarks, service marks, registered trademarks, or registered service marks are the property of their respective owners.

Juniper Networks assumes no responsibility for any inaccuracies in this document. Juniper Networks reserves the right to change, modify, transfer, or otherwise revise this publication without notice.

CSE2000 Carrier-Grade Service Engine Hardware Installation Guide

Copyright © 2015, Juniper Networks, Inc.

All rights reserved.

Revision History

January 2014—Initial release.

The information in this document is current as of the date on the title page.

YEAR 2000 NOTICE

Juniper Networks hardware and software products are Year 2000 compliant. Junos OS has no known time-related limitations through the year 2038. However, the NTP application is known to have some difficulty in the year 2036.

END USER LICENSE AGREEMENT

The Juniper Networks product that is the subject of this technical documentation consists of (or is intended for use with) Juniper Networks software. Use of such software is subject to the terms and conditions of the End User License Agreement ("EULA") posted at http://www.juniper.net/support/eula.html. By downloading, installing or using such software, you agree to the terms and conditions of that EULA.

Table of Contents

About the Documentation . . . . . . . . . . . . . . . . . . . . . . . . . .

Junos OS Documentation and Release Notes . . . . . . . . . . . . . . . . . . . . .

Documentation Conventions ....

Requesting Technical Support

Self-Help Online Tools and Resources

Opening a Case with JTAC . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Part 1 Carrier-Grade Service Engine CSE2000 Overview

Chapter 1 CSE2000 Description....3

Carrier-Grade Service Engine and Active Flow Monitoring Overview . . . . . . . . . . . . 3

CSE2000 Features

Chapter 2 Device Features and Specifications

CSE2000 Chassis Overview

CSE2000 Front Panel Features

CSE2000 Rear Panel Features . . . . . . . . . . . . . . . . . . . . . . . . . . .

CSE2000 Chassis Physical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . .

Part 2 Planning

Chapter 3 Site Preparation 13

Environmental Requirements and Specifications for CSE2000 13

Rack Requirements for CSE2000

Clearance Requirements for Airflow and Hardware Maintenance for the CSE2000

CSE2000 Chassis Grounding Cable and Lug Specifications ..... 15

Chapter 4 Cable and Pinout Specifications....17

RJ-45 Console Connector Pinout for the CSE2000

AC Power Cord Specifications for the CSE2000

Chapter 5 Planning Power Requirements

Power Specifications for the CSE2000

Chapter 6 Compliance 23

Agency Approvals for CSE2000

CSE2000 Compliance Statements for NEBS . . . . . . . . . . . . . . . . . . . . . . . . . . .

Part 3 Safety

Chapter 7 General Safety Guidelines and Warnings . . . . . . . . . . . . . . . . . . . .

Definition of Safety Warning Levels for CSE2000 . . . . . . . . . . . . . . . . . . . . . . .

General Safety Guidelines and Warnings for CSE2000 . . . . . . . . . . . . . . . . . .

Chapter 8 Electrical Safety Guidelines and Warnings . . . . . . . . . . . . . . . . . . .

General Electrical Safety Guidelines and Warnings for CSE2000 . . . . . . . . . . . . . 31

AC Power Electrical Safety Guidelines for CSE2000

DC Power Electrical Safety Guidelines for CSE2000 . . . . . . . . . . . . . . . . . . . .

Prevention of Electrostatic Discharge Damage on CSE2000 34

Part 4 Installation

Chapter 9 Preparing the Installation ...... 39

Unpacking and Inspecting the CSE2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Before You Install the CSE2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Chapter 10 Installing the CS2000 Device . . . . . . . . . . . . . . . . . . . . . . . . .

Installing the CSE2000 Chassis in a Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Installing the CSE2000 in a Two-Post Rack . . . . . . . . . . . . . . . . . . . . . . . . . .

Installing the CSE2000 in a Four-Post Rack . . . . . . . . . . . . . . . . . . . . . . . . .

Chapter 11 Grounding the CSE2000 45

Tools and Parts Required to Ground the CSE2000 . . . . . . . . . . . . . . . . . . . . .

Connecting the CSE2000 Grounding Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Chapter 12 Cabling 47

Connecting Power to AC-Powered CSE2000

Connecting Power to a DC-Powered CSE2000 Device . . . . . . . . . . . . . . . . . .

Connecting a Console Server to the CSE2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Chapter 13 Powering On 51

Powering On the CSE2000

Powering Off the CSE2000

Part 5 Configuration

Chapter 14 Connecting CSE2000 55

Connecting the CSE2000 to a PTX5000 Router . . . . . . . . . . . . . . . . . . . . . . . . . .

Downloading and Upgrading the CSE2000 Software Package . . . . . . . . . . . . . . . . . . 57

Activating the LOCATOR LED

Part 6 Maintenance

Chapter 15 Maintaining Components ...... 63

Replacing a Service Card on the CSE2000 . . . . . . . . . . . . . . . . . . . . . . . . . .

Replacing a Hard Disk Drive on the CSE2000 . . . . . . . . . . . . . . . . . . . . . .

Replacing an AC Power Supply on the CSE2000 . . . . . . . . . . . . . . . . . . . .

Replacing a DC Power Supply on the CSE2000 . . . . . . . . . . . . . . . . . . . . .

Replacing a Cooling Fan on the CSE2000 . . . . . . . . . . . . . . . . . . . . . . . .

Chapter 16 Packing and Returning Hardware . . . . . . . . . . . . . . . . . . . . . . . . .

Returning CSE2000 Hardware for Repair or Replacement .....

Locating CSE2000 Component Serial Numbers . . . . . . . . . . . . . . . . . . . . . . . . . .

Chapter 17 Product Reclamation and Recycling . . . . . . . . . . . . . . . . . . . . . .

Product Reclamation and Recycling Program ....

Part 7 Troubleshooting

Chapter 18 Contacting Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . .

Information You Might Need to Supply to JTAC . . . . . . . . . . . . . . . . . . . . . . . . . .

Contacting Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Part 8 Index

Index 83

List of Figures

Part 1 Carrier-Grade Service Engine CSE2000 Overview

Chapter 2 Device Features and Specifications .....

Figure 1: CSE2000 Front Panel Features

Figure 2: CSE2000 Rear Panel Features

Figure 3: CSE2000 DC Power Supply

Part 2 Planning

Chapter 3 Site Preparation 13

Figure 4: Grounding Cable Lug

Part 4 Installation

Chapter 10 Installing the CS2000 Device . . . . . . . . . . . . . . . . . . . . . . . . . .

Figure 5: Install CSE2000 in a Two-Post Rack

Figure 6: Fixing Chassis Rack Rail

Figure 7: Installing the Chassis in a Four-Post Rack

Chapter 11 Grounding the CSE2000 45

Figure 8: Connecting the Grounding Cable

Chapter 12 Cabling 47

Figure 9: Connecting AC Power Cord

Figure 10: Connecting DC Power Cables

Figure 11: Console Cable Connector

Part 5 Configuration

Chapter 14 Connecting CSE2000 55

Figure 12: Control Plane Connection between CSE2000 and PTX5000 ..... 56

Part 6 Maintenance

Chapter 15 Maintaining Components 63

Figure 13: Removing a Service Card

Figure 14: Replacing a Service Card

Figure 15: Removing a Hard Disk Drive

Figure 16: Replacing a Hard Disk Drive

Figure 17: Removing an AC Power Supply

Figure 18: Replacing an AC Power Supply

Figure 19: Removing a DC Power Supply

Figure 20: Replacing a DC Power Supply

Figure 21: Removing a Cooling Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Figure 22: Replacing a Cooling Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Chapter 16 Packing and Returning Hardware . . . . . . . . . . . . . . . . . . . . . . . . .

Figure 23: Serial Number ID Label

List of Tables

About the Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . .

Table 1: Notice Icons....xii

Part 1 Carrier-Grade Service Engine CSE2000 Overview

Chapter 2 Device Features and Specifications .....

Table 2: CSE2000 Chassis Features

Table 3: CSE2000 Front Panel Features

Table 4: CSE2000 Front Panel LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . .

Table 5: CSE2000 Connectivity Ports

Table 6: CSE2000 Rear Panel Features .....

Table 7: CSE2000 DC Power Supply LED . . . . . . . . . . . . . . . . . . . . . . . .

Table 8: Physical Specifications of the CSE2000 Chassis

Part 2 Planning

Chapter 3 Site Preparation 13

Table 9: CSE2000 Environmental Tolerances .....

Chapter 4 Cable and Pinout Specifications

Table 10: RJ-45 Console Connector Pinout

Table 11: AC Power Cord Specifications for the CSE2000 . . . . . . . . . . . . . . .

Chapter 5 Planning Power Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Table 12: AC Power Supply Electrical Specifications for CSE2000 ..... 2

Table 13: DC Power Supply Electrical Specifications for CSE2000 ..... 2

Part 4 Installation

Chapter 12 Cabling 47

Table 14: CSE2000 DC Power System Input Voltage .....

About the Documentation

• Junos OS Documentation and Release Notes on page xi
  • Documentation Conventions on page xi
• Requesting Technical Support on page xii

Junos OS Documentation and Release Notes

For a list of related Junos OS documentation, see http://www.juniper.net/techpubs/software/junos/.

If the information in the latest release notes differs from the information in the documentation, follow the Junos OS Release Notes.

To obtain the most current version of all Juniper Networksal documentation, see the product documentation page on the Juniper Networks website at http://www.juniper.net/techpubs/.

Documentation Conventions

Table 1 on page xii defines the notice icons used in this guide.

Table 1: Notice Icons

		DescriptionMeaningIcon
		Indicates important features or instructions.Informational note
		Indicates a situation that might result in loss of data or hardware damage.Caution
		Alerts you to the risk of personal injury or death.Warning
		Alerts you to the risk of personal injury from a laser.Laser warning
		Indicates helpful information.Tip
		Alerts you to a recommended use or implementation.Best practice

Requesting Technical Support

Technical product support is available through the Juniper Networks Technical Assistance Center (JTAC). If you are a customer with an active J-Care or Partner Support Service support contract, or are covered under warranty, and need post-sales technical support, you can access our tools and resources online or open a case with JTAC.

• JTAC policies—For a complete understanding of our JTAC procedures and policies, review the JTAC User Guide located at http://www.juniper.net/us/en/local/pdf/resource-guides/7100059-en.pdf.
• Product warranties—For product warranty information, visit http://www.juniper.net/support/warranty/.
• JTAC hours of operation—The JTAC centers have resources available 24 hours a day, 7 days a week, 365 days a year.

Self-Help Online Tools and Resources

For quick and easy problem resolution, Juniper Networks has designed an online self-service portal called the Customer Support Center (CSC) that provides you with the following features:

• Find CSC offerings: http://www.juniper.net/customers/support/
- Search for known bugs: http://www2.juniper.net/kb/

• Find product documentation: http://www.juniper.net/techpubs/
• Find solutions and answer questions using our Knowledge Base: http://kb.juniper.net/
- Download the latest versions of software and review release notes: http://www.juniper.net/customers/csc/software/
- Search technical bulletins for relevant hardware and software notifications: http://kb.juniper.net/InfoCenter/
- Join and participate in the Juniper Networks Community Forum: http://www.juniper.net/company/communities/
- Open a case online in the CSC Case Management tool: http://www.juniper.net/cm/
To verify service entitlement by product serial number, use our Serial Number Entitlement (SNE) Tool: https://tools.juniper.net/SerialNumberEntitlementSearch/

Opening a Case with JTAC

You can open a case with JTAC on the Web or by telephone.

• Use the Case Management tool in the CSC at http://www.juniper.net/cm/.
• Call 1-888-314-JTAC (1-888-314-5822 toll-free in the USA, Canada, and Mexico).

For international or direct-dial options in countries without toll-free numbers, see http://www.juniper.net/support/requesting-support.html.

PART 1

Carrier-Grade Service Engine CSE2000 Overview

• CSE2000 Description on page 3
• Device Features and Specifications on page 5

CHAPTER 1

CSE2000 Description

• Carrier-Grade Service Engine and Active Flow Monitoring Overview on page 3

Carrier-Grade Service Engine and Active Flow Monitoring Overview

Carrier-Grade Service Engine (CSE) is a solution that enables Juniper Networks PTX Series Packet Transport Routers to improve performance and provide flow monitoring and accounting services. The CSE2000 device is tethered to a PTX5000 router and provides support for active flow monitoring version 9. CSE2000 allows scaling of control plane and service plane, without adding components to the existing PTX routers.

After you connect the CSE2000 to a PTX5000 router, packets matching the policy criteria set for the ingress or egress interfaces on the PTX5000 router are sent to the CSE2000 device for flow monitoring.

Flow monitoring and accounting services provide the operator information about network traffic and aid in tasks such as billing, traffic engineering, capacity planning, and traffic analysis. For more information about active flow monitoring, see the Flow Monitoring Feature Guide for CSE2000.

CSE2000 Features

CSE2000 is a 2-U device with the following features:

- Pluggable x86 blades, one or two depending on the configuration, that can be independently serviced, replaced, and upgraded without affecting the operation of the other blade.

NOTE: The two x86 blades in the CSE2000 are referred to as service cards in this documentation.

• ETSI/NEBS Level 3 compliant
- Dual CPUs with multicore and multithread computing platform
• AC and DC power supply support
- Upgradeable and replaceable hard disks
- Field-replaceable, hot-swappable, and redundant fans and power supplies

• One USB port for each service card
- Two 10-Gigabit Ethernet with SFP+ ports

Related •CSE2000 Chassis Physical Specifications on page 10 Documentation •Environmental Requirements and Specifications for CSE2000 on page 13

CHAPTER 2

Device Features and Specifications

• CSE2000 Chassis Overview on page 5
• CSE2000 Front Panel Features on page 6
• CSE2000 Rear Panel Features on page 9
• CSE2000 Chassis Physical Specifications on page 10

CSE2000 Chassis Overview

The Carrier-Grade Service Engine is available in one model: CSE2000. Table 2 on page 5 provides an overview of the chassis features of the CSE2000.

Table 2: CSE2000 Chassis Features

	SpecificationCategory
Rack mountable	There are two mounting mechanisms: four-post rack mount with the sliding rail and two-post rack mount with four mid-mount brackets.
Traffic interfaces	Four 1-Gigabit Ethernet RJ-45 ports for data traffic and two 10-Gigabit Ethernet ports for control traffic for each service card.
	One RJ-45 serial console port for each service card.Console interface
x86-based service cards	The CSE2000 can have one or two service cards, depending on requirement and configuration.
	Two USB ports, one for each service card, for software installation or reinstallation.USB interfa
	Dual-quad core IntelProcessor
	32 GB (16 GB per CPU)RAM
Storage	Four hard disk drive slots for each service card; eight hard disk drives for the device, if two service cards are used. Each service card has four 2.5-inch hard disk drives and is shipped with one SAS 1 TB hard disk.
Fans	Twelve 40 mm hot-swappable and redundant fans; six fans at the rear of the chassis for each service card.When the device is cool, the fans spin at a slower speed to reduce noise and save energy. As the device heats up, the fans run at a faster speed. In the event of fan failure, the fault LED blinks and the remaining fan or fans run at full speed.
Power supplies	Removable AC power supply standard: 100 VAC to 240 VAC, 47--63 Hz, 15.0 amperes (A)maximum. Standard IEC power cord is provided for AC power supply.Removable DC power supply is an available option: -45 VDC to -60 VDC, 35 A maximum.NOTE: AC and DC power supplies are not supported simultaneously.

CAUTION: The CSE2000 is NEBS compliant and the fan speed is optimized for balancing acoustic and cooling conditions based on the system configurations. Removing any dummy cover or removable component, such as tray or redundant power supply, changes the system air flow and might cause overheating of certain components.

Related Documentation

CSE2000 Front Panel Features on page 6.

•CSE2000 Rear Panel Features on page 9

CSE2000 Front Panel Features

Figure 1 on page 6 shows the CSE2000 front panel features. Table 4 on page 7 describes the front panel LEDs. Table 4 on page 7 describes the front panel LEDs.

describes the connectivity ports on the CSE2000.

Figure 1: CSE2000 Front Panel Features

Table 3 on page 6 lists the front panel features of CSE2000.

Table 3: CSE2000 Front Panel Features

ComponentNumber

LOCATOR LED and button. The LED can be turned off by pressing the button.1

Table 3: CSE2000 Front Panel Features (continued)

	ComponentNumber
2	Power button. This is a recessed button located behind a pinhole to prevent the CSE2000 from getting powered off accidentally.
3	Alarm cut off (ACO) button to deactivate alarms from the alarm relay, and this turns off the Alarm LED.NOTE: This feature is currently not supported.
4	Alarm LED, which indicates Telco alarm trigger. This LED glows when the telco function is enabled and a monitored sensor threshold is reached. Pressing the alarm cut off button turns off the Telco LED.NOTE: This feature is currently not supported.
5	3-pin alarm relay contact to connect to an external alarm bell. Whenever a system condition triggers either the red or yellow alarm, the alarm relay contacts are also activated. Use the gauge of wire appropriate for the external device you are connecting. The alarm relay can be used to monitor temperature, fans, voltage, and power supplies.NOTE: This feature is currently not supported.
	Power LED (green), hard disk access LED (amber), and system warning LED (red)6
	10-Gigabit Ethernet ports and LEDs.7
	1-Gigabit Ethernet ports and LEDs.8
	Serial console port.9
	USB port.10
11	Four hard disk drives numbered 0, 1, 2, and 3 on each service card. Shipped with one SAS 1 TB 2.5-inch hard disk. SAS drives are supported.

Table 4 on page 7 describes the front panel LEDs.

Table 4: CSE2000 Front Panel LEDs

	DescriptionLEDs
LOCATOR	Helps to locate a service card on the rack. The LED is lit blue to identify the service card. Pressing the button turns off the LED. To active the Locator LED, see "Activating the LOCATOR LED" on page 58.
Telco	Telco LED (red), indicates Telco alarm trigger. This LED glows when the telco function is enabled and a monitored sensor threshold is reached. Pressing the alarm cut off button turns off the Telco LED. Telco can monitor temperature, fans, voltage, and power supplies, and provide alarms.
Power	The power LED (green) glows when the device is powered on and it is off when the device is powered off.
Hard disk activity	LED Hard disk activity LED (amber) glows when the service card is accessing the hard disk; it blinks momentarily when there is access to the hard disk. This LED is turned off when there is no access to the hard disk.
System alarm LED	The system warning LED (red) blinks slowly to indicate power supply failure, blinks fast for fan failure, and glows solid when temperature is above the maximum limit.

Table 5: CSE2000 Connectivity Ports

	DescriptionPorts
Console	One RJ-45 serial console port for each service card to connect to a console server.
USB	One USB port, per service card, for software installation or reinstallation.
10-Gigabit Ethernet ports	The two 10-Gigabit Ethernet ports are numbered 0 and 1, on each service card. These ports are used to connect to the 10-Gigabit Ethernet PICs on PTX5000 routers for data traffic.NOTE: The 10-Gigabit Ethernet ports in the CSE2000 can be connected to 10-Gigabit Ethernet PICs with 10GBASE-SR (model number SFPP-10GE-SR) or 10GBASE-LR (model number SFPP-10GE-LR) transceivers.
1-Gigabit Ethernet ports	The four RJ45 1-Gigabit Ethernet ports for traffic control are numbered 0, 1, 2, and 3, on each service card:Port 0: For the service card in slot 0, connects to port X(GE)2 of CBO (control board) in PTX5000. For the service card in slot 1, connects to port X(GE)3 of CBO in PTX5000.Port 1: For the service card in slot 0, connects to port X(GE)2 of CBI in PTX5000. For the service card in slot 1, connects to port X(GE)3 of CBI in PTX5000. See "Connecting the CSE2000 to a PTX5000 Router" on page 55.

Related Documentation

CSE2000 Chassis Overview on page 5.

•CSE2000 Rear Panel Features on page 9

CSE2000 Rear Panel Features

See Figure 2 on page 9 for rear panel features of the CSE2000. This figure shows the rear panel with AC power supplies. Table 6 on page 9 describes the CSE2000 rear panel components.

Figure 2: CSE2000 Rear Panel Features

Table 6 on page 9 lists rear panel features of the CSE2000.

Table 6: CSE2000 Rear Panel Features

	ComponentNumber
1	Removable cooling fans. Each service card has six fans numbered 1, 2, 3, 4, 5, and 6 from right to left. The cooling fans draw air through the air inlet on the chassis front panel and exhaust it through the fan vents on the chassis rear panel. Fans are redundant and hot-replaceable.NOTE: When a fan is removed or in case of a fan failure, rest of the fans in the service card operate at full speed.
	ESD point to attach the ESD strap.2
3	Removable AC or DC power supplies with LEDs. Figure 2 on page 9 shows AC power supplies. There are two AC or DC power supplies for each CSE2000.
	Chassis grounding studs to connect the grounding lug and cable.4

Figure 3 on page 10 shows the DC power supply for the CSE2000 and Table 7 on page 10 describes the LED.

Figure 3: CSE2000 DC Power Supply

Table 7: CSE2000 DC Power Supply LED

	DescriptionComponent
1	The power supply status LED is green when the power supply is receiving power and is powering the device. The LED is amber when the power supply is receiving power but is not powering the device.

Related Documentation

CSE2000 Chassis Overview on page 5. •CSE2000 Front Panel Features on page 6

CSE2000 Chassis Physical Specifications

The CSE2000 chassis is a rigid sheet-metal structure that houses the hardware components. Supports mounting in 19 inch rack; the CSE2000 can be mounted on a four-post rack or a two-post rack. Table 8 on page 10 summarizes the physical specifications of the CSE2000 chassis.

Table 8: Physical Specifications of the CSE2000 Chassis

	ValueDescription
	3.46 in. (88 mm)Chassis height
	17.27 in. (438.8 mm)Chassis width
	20 in. (508 mm)Chassis depth
Weight	Fully loaded chassis with two service cards—60 lbs (27.2 kg)
	Fully loaded chassis with one service card—44 lbs (20 kg)

Related Documentation

- Installing the CSE2000 Chassis in a Rack on page 41 - Rack Requirements for CSE2000 on page 14

PART 2

Planning

• Site Preparation on page 13
  • Cable and Pinout Specifications on page 17
• Planning Power Requirements on page 21
  • Compliance on page 23

CHAPTER 3

Site Preparation

• Environmental Requirements and Specifications for CSE2000 on page 13
- Rack Requirements for CSE2000 on page 14
- Clearance Requirements for Airflow and Hardware Maintenance for the CSE2000 on page 15
• CSE2000 Chassis Grounding Cable and Lug Specifications on page 15

Environmental Requirements and Specifications for CSE2000

The device must be installed in a rack housed in a dry, clean, well-ventilated, and temperature-controlled environment.

Ensure that these environmental guidelines are followed:

• The site must be as dust-free as possible, because dust can clog air intake vents and filters, reducing the efficiency of the device cooling system.
• Maintain ambient airflow for normal device operation. If the airflow is blocked or restricted, or if the intake air is too warm, the device might overheat, causing the device temperature monitor to power off the device to protect the hardware components.

Table 9 on page 14 lists the required environmental conditions for normal device operation.

Table 9: CSE2000 Environmental Tolerances

	SpecificationCategory
Ambient temperature	Normal operation: 41°F to 104°F (5°C to 40°C)Short-term operation: 23°F to 131°F (-5°C to 55°C)Storage: -40°F to 158°F (-40°C to 70°C)
Ambient humidity	Relative humidity (operating): Normal-8% to 90% noncondensing; short-term relative humidity-5% to 90% non-condensing, but not to exceed 0.024 kg water/kg dry air (0.053 lb, water/2.205 lbs. dry air).Relative humidity (storage): 5% to 95% noncondensing
Altitude	Operating: 10,000 ft (3048 m) maximumStorage: 40,000 ft (12,192 m) maximum

Related Documentation

- Clearance Requirements for Airflow and Hardware Maintenance for the CSE2000 on page 15

Rack Requirements for CSE2000

Before you install a CSE2000 in a rack, you must ensure that the rack complies with a standard 19-in. (48.26 cm) rack as defined in Cabinets, Racks, Panels, and Associated Equipment (document number EIA-310-D) published by the Electronics Industry Association (http://www.eia.org). Refer to this standard for details on rack size and mounting hole spacing.

When selecting a rack, ensure that the physical characteristics of the rack comply with the following specifications:

• You can install the CSE2000 in a four-post rack or a two-post rack.
• The rack rails must be spaced widely enough to accommodate external dimensions of the chassis: 3.46 in. (8.8 cm) high, 20 in. (50.8 cm) deep, and 17.27 in. (43.8 cm) wide. The outer edges of the mounting brackets extend the width to 19.2 in. (48.7 cm).
• For service personnel to remove and install hardware components, there must be adequate space at the front and back of the device. Allow at least 30 in. (76.2 cm) in front of the device and 24 in. (61 cm) behind the device.
• The rack must be strong enough to support the weight of the fully configured CSE2000, up to 60 lb (27.2 kg).
• The CSE2000 must be installed into a rack that is secured to the building structure.
• Mount the CSE2000 at the bottom of the rack if it is the only unit in the rack.
• For the cooling system to function properly, the airflow around the chassis must be unrestricted. The airflow for the CSE2000 is from front to back.

• The rack or cabinet must have an adequate supply of cooling air.

• Ensure that the cabinet allows the hot exhaust air to exit from the cabinet without recirculating into the device.

• When mounting the device in a partially filled rack, load the rack from the bottom to the top with the heaviest component at the bottom of the rack.
• Use a four-post rack or a two-post rack. The rack must have sufficient vertical usable space to accommodate the height of the device: 3.46 in (88 mm), or 2 U.

NOTE: A U is the standard rack unit defined in Cabinets, Racks, Panels, and Associated Equipment (document number EIA-310-D) published by the Electronics Industry Association.

- You must use only copper grounding conductors.

Related Documentation

General Safety Guidelines and Warnings for CSE2000 on page 29.

•CSE2000 Chassis Physical Specifications on page 10

•Clearance Requirements for Airflow and Hardware Maintenance for the CSE2000 on page 15

Clearance Requirements for Airflow and Hardware Maintenance for the CSE2000

When planning the installation site, allow sufficient clearance around the rack.

• For the cooling system to function properly, the airflow around the chassis must be unrestricted:
• Allow at least 6 in. (15.2 cm) of clearance on the side between devices that have fans or blowers installed.
• Allow 2.8 in. (7 cm) between the side of the chassis and any non-heat-producing surface such as a wall.
• Ensure that the airflow vents remain open and uncovered for proper cooling.
• For service personnel to remove and install hardware components, there must be adequate space at the front and back of the device. At least 24 in. (61.0 cm) is required both in front of and behind the chassis. The front of the chassis extends approximately 0.5 in. (1.27 cm) beyond the mounting ears.

Related Documentation

Rack Requirements for CSE2000 on page 14.

CSE2000 Chassis Grounding Cable and Lug Specifications

NOTE: The grounding lug, cable, screws, and nuts are provided by Juniper Networks.

To meet safety and electromagnetic interference (EMI) requirements and to ensure proper operation, the CSE2000 must be adequately grounded before power is connected. Two bolts are provided at the rear of the chassis for connecting the router to earth ground. Four 8-32 nuts are provided to secure the grounding lug to the bolts.

The grounding cable must be 6-AWG (13.3 mm2) or higher. Figure 4 on page 16 shows the grounding lug that attaches to the grounding cable.

CAUTION: Before you begin installation of the CSE2000,a licensed electrician must attach a cable lug to the grounding cable. A cable with an incorrectly attached lug can damage the device.

Figure 4: Grounding Cable Lug

Related Documentation

- Tools and Parts Required to Ground the CSE2000 on page 45 - Connecting the CSE2000 Grounding Cable on page 45

CHAPTER 4

Cable and Pinout Specifications

• RJ-45 Console Connector Pinout for the CSE2000 on page 17
  • AC Power Cord Specifications for the CSE2000 on page 17

RJ-45 Console Connector Pinout for the CSE2000

Table 10 on page 17 describes the pinout for the RJ-45 console port connector.

Table 10: RJ-45 Console Connector Pinout

		DescriptionSignalPin
		Request to SendRTS Output1
		Data Terminal ReadyDTR Output2
		Transmit DataTxD Output3
		Chassis GroundGND
		Chassis GroundGND
6	RxD Input	Receive Data
7	DSR Input	Data Set Ready
8	CTS Input	Clear to Send

Related Documentation

Connecting a Console Server to the CSE2000 on page 49

AC Power Cord Specifications for the CSE2000

Detachable AC power cords are supplied with the AC-powered CSE2000. The coupler is type C13 as described by International Electrotechnical Commission (IEC) standard 60320. The plug at the male end of the power cord fits into the power source outlet that is standard for your geographical location.

CAUTION: The AC power cord supplied with the device is intended for use with that device only and not for any other use.

Power Cable Warning (Japanese)

WARNING: The attached power cable is only for this product. Do not use the cable for another product.

注意

NOTE: In North America, AC power cords must not exceed 4.5 meters (approximately 14.75 feet) in length, to comply with National Electrical Code (NEC) Sections 400-8 (NFPA 75, 5-2.2) and 210-52 and Canadian Electrical Code (CEC) Section 4-010(3). The cords supplied with the device are in compliance.

Table 11 on page 18 lists AC power cord specifications provided for each country or region.
Table 11: AC Power Cord Specifications for the CSE2000

		Plug StandardsElectrical Specif
		AS/NZ 3112250 VAC, 10 A, 50 HzAustralia
		GB2099 and GB1002250 VAC, 10 A, 50 HzChina
United Kingdom)		CEE (7) VII250 VAC, 10 A, 50 HzEurope (except
		CEI 23-16250 VAC, 10 A, 50 HzItaly
	Japan	JIS C8303125 VAC, 12 A, 50 or 60 Hz
North America	125 VAC, 13 A, 60 Hz	NEMA 5-15
	250 VAC, 10 A, 50 HzSwitzerland	SEV 1011 SEV 6534/2
	250 VAC, 10 A, 50 HzUnited Kingdom	BS 1363/A
Related Documentation	Connecting Power to AC-Powered CSE2000 on page 47General Safety Guidelines and Warnings for CSE2000 on page 29

•General Electrical Safety Guidelines and Warnings for CSE2000 on page 31
•AC Power Electrical Safety Guidelines for CSE2000 on page 32
•Prevention of Electrostatic Discharge Damage on CSE2000 on page 34

CHAPTER 5

Planning Power Requirements

• Power Specifications for the CSE2000 on page 21

Power Specifications for the CSE2000

This topic describes the power supply electrical specifications for the CSE2000. An AC power supply is standard, while a DC power supply is an available option.

Table 12 on page 21 lists the AC power supply and Table 13 on page 21 lists the DC power supply electrical specifications for the CSE2000.

Table 12: AC Power Supply Electrical Specifications for CSE2000

	SpecificationItem
	100 VAC through 240 VACAC input voltage
	50 or 60 HzAC input line frequency
	8 A through 4 A (nominal) per power supplyAC system current rating
	80+%AC minimum efficiency

Table 13: DC Power Supply Electrical Specifications for CSE2000

	SpecificationItem
	-48 VDC through -60 VDCDC input voltage
DC system current rating	16 A (maximum) per power supply
DC minimum efficiency	80+%

Related Documentation

• General Electrical Safety Guidelines and Warnings for CSE2000 on page 31
  • AC Power Cord Specifications for the CSE2000 on page 17
• Connecting Power to AC-Powered CSE2000 on page 47
• Connecting Power to a DC-Powered CSE2000 Device on page 48

CHAPTER 6

Compliance

• Agency Approvals for CSE2000 on page 23
• CSE2000 Compliance Statements for NEBS on page 23

Agency Approvals for CSE2000

The CSE2000 device complies with the following standards:

• Safety
  • CAN/CSA-C22.2 No. 60950-1
  • EN 60950
  • IEC 60950-1
• UL 60950-1

• EMC

• FCC Class A
  • EN 55022 Class A
  • EN 55024 Immunity
  • EN 61000-3-2
• VCCI Class A

Related Documentation

CSE2000 Compliance Statements for NEBS

• The equipment is suitable for installation as part of the Common Bonding Network (CBN).
• The equipment is suitable for installation in locations where the National Electrical Code (NEC) applies.
• The battery return connection is to be treated as an isolated DC return (i.e. DC-I), as defined in GR-1089-CORE.

Related •Agency Approvals for CSE2000 on page 23 Documentation

PART 3

Safety

• General Safety Guidelines and Warnings on page 27
  • Electrical Safety Guidelines and Warnings on page 31

CHAPTER 7

General Safety Guidelines and Warnings

• Definition of Safety Warning Levels for CSE2000 on page 27
- General Safety Guidelines and Warnings for CSE2000 on page 29

Definition of Safety Warning Levels for CSE2000

The CSE2000 documentation uses the following levels of safety warnings:

NOTE: You might find this information helpful in a particular situation or might otherwise overlook it.

CAUTION: You must observe the specified guidelines to avoid minor injury or discomfort to you or severe damage to the equipment.

WARNING: This symbol means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents.

Related Documentation General Safety Guidelines and Warnings for CSE2000 on page 29. •General Electrical Safety Guidelines and Warnings for CSE2000 on page 31 •AC Power Electrical Safety Guidelines for CSE2000 on page 32 •DC Power Electrical Safety Guidelines for CSE2000 on page 33

General Safety Guidelines and Warnings for CSE2000

The following guidelines help ensure your safety and protect the CSE2000 device from damage. The list of guidelines might not address all potentially hazardous situations in your working environment, so be alert and exercise good judgment at all times.

WARNING: WARNING: Certain ports on the device are designed for use as intrabuilding (within-the-building) interfaces only (Type 2 or Type 4 ports as described in GR-1089-CORE) and require isolation from the exposed outside plant (OSP) cabling. To comply with NEBS requirements and protect against lightning surges and commercial power disturbances, the intrabuilding ports must not be metallically connected to interfaces that connect to the OSP or its wiring. The intrabuilding ports on the device are suitable for connection to intrabuilding or unexposed wiring or cabling only. The addition of primary protectors is not sufficient protection for connecting these interfaces metallically to OSP wiring.

WARNING: The intra-building port(s) (including the following ports, when present: DAC, External Clock, Internal Clock, T1/E1, POE Ethernet) of the equipment or subassembly must use shielded intra-building cabling/wiring that is grounded at both ends.

• Perform only the procedures explicitly described in the hardware documentation for this product. Make sure that only authorized service personnel perform other system services.
• Keep the area around the chassis clear and free from dust before, during, and after installation.
• Keep tools away from areas where people could trip over them while walking.
• Do not wear loose clothing or jewelry, such as rings, bracelets, or chains, which could become caught in the chassis.
• Wear safety glasses if you are working under any conditions that could be hazardous to your eyes.
• Do not perform any actions that create a potential hazard to people or make the equipment unsafe.
• Never attempt to lift an object that is too heavy for one person to handle.
• Never install or manipulate wiring during electrical storms.
• Never install electrical jacks in wet locations unless the jacks are specifically designed for wet environments.

• Operate the device only when it is properly grounded.

• Ensure that a reliable, low-resistance ground bond exists between the chassis and the rack, and that the rack is permanently connected to earth.

• Use only copper grounding conductors.
• Ensure that the separate protective earthing terminal on this product, if provided, is permanently connected to earth.
• Do not open or remove chassis covers or sheet-metal parts unless instructions are provided in the hardware documentation for this product. Such an action could cause severe electrical shock.
• Do not push or force any objects through any opening in the chassis frame. Such an action could result in electrical shock or fire.
• Avoid spilling liquid onto the chassis or onto any component. Such an action could cause electrical shock or damage the device.
• Avoid touching uninsulated electrical wires or terminals that have not been disconnected from their power source. Such an action could cause electrical shock.
• Always ensure that all modules, power supplies, and cover panels are fully inserted and that the installation screws are fully tightened.

Related Documentation

•Definition of Safety Warning Levels for CSE2000 on page 27

•General Electrical Safety Guidelines and Warnings for CSE2000 on page 31

•AC Power Electrical Safety Guidelines for CSE2000 on page 32

•DC Power Electrical Safety Guidelines for CSE2000 on page 33

CHAPTER 8

Electrical Safety Guidelines and Warning

• General Electrical Safety Guidelines and Warnings for CSE2000 on page 31
  • AC Power Electrical Safety Guidelines for CSE2000 on page 32
  • DC Power Electrical Safety Guidelines for CSE2000 on page 33
  • Prevention of Electrostatic Discharge Damage on CSE2000 on page 34

General Electrical Safety Guidelines and Warnings for CSE2000

CAUTION: Certain ports on the device are designed for use as intrabuilding (within-the-building) interfaces only (Type 2 or Type 4 ports as described in GR-1089-CORE, Issue 4) and require isolation from the exposed outside plant (OSP) cabling. To comply with NEBS requirements and protect against lightning surges and commercial power disturbances, the intrabuilding ports must not be metallically connected to interfaces that connect to the OSP or its wiring. The intrabuilding ports on the device are suitable for connection to intrabuilding or unexposed wiring or cabling only. The addition of primary protectors is not sufficient protection for connecting these interfaces metallically to OSP wiring.

CAUTION: Before removing or installing device components, attach an ESD strap to an ESD point, and place the other end of the strap around your bare wrist. Failure to use an ESD strap could result in damage to the device.

- Install the CSE2000 in compliance with the following local, national, and international electrical codes:

- United States—National Fire Protection Association (NFPA 70), United States National Electrical Code.

- Other countries—International Electromechanical Commission (IEC) 60364, Part 1 through Part 7.

• Evaluated to the TN power system.
  • Canada—Canadian Electrical Code, Part 1, CSA C22.1.
• Note the following warning printed on the chassis:
  The equipment must be connected to an earthed mains socket-outlet.
• Locate the emergency power-off switch for the room in which you are working so that if an electrical accident occurs, you can quickly turn off the power.
• Make sure that grounding surfaces are cleaned before you make grounding connections.
• Do not work alone if potentially hazardous conditions exist anywhere in your workspace.
• Never assume that power is disconnected from a circuit. Always check the circuit before starting to work.
• Carefully look for possible hazards in your work area, such as moist floors, ungrounded power extension cords, and missing safety grounds.
• Operate the CSE2000 within marked electrical ratings and product usage instructions.
• To ensure that the CSE2000 and peripheral equipment function safely and correctly, use the cables and connectors specified for the attached peripheral equipment, and make certain they are in good condition.

You can remove and replace some components without powering off or disconnecting power to the device, as detailed elsewhere in the hardware documentation for this product. Never install equipment if it appears damaged.

Related Documentation

Definition of Safety Warning Levels for CSE2000 on page 27.

•General Safety Guidelines and Warnings for CSE2000 on page 29

•AC Power Electrical Safety Guidelines for CSE2000 on page 32

•DC Power Electrical Safety Guidelines for CSE2000 on page 33

AC Power Electrical Safety Guidelines for CSE2000

The following electrical safety guidelines apply to AC-powered devices:

• AC-powered devices are shipped with a three-wire electrical cord with a grounding-type plug that fits only a grounding-type power outlet. Do not circumvent this safety feature. Equipment grounding must comply with local and national electrical codes.
• The power cord serves as the main disconnecting device for the device. The socket outlet must be near the device and be easily accessible.
• For CSE2000 devices that have more than one power supply connection, you must ensure that all power connections are fully disconnected so that power to the device is completely removed to avoid electric shock. To disconnect power, unplug all power cords (one for each power supply).

CAUTION: The AC power cord for the devices is intended for use with that device only and not for any other use.

Power Cable Warning (Japanese)

WARNING: The attached power cable is only for this product. Do not use the cable for another product.

注意

Related Documentation

Definition of Safety Warning Levels for CSE2000 on page 27.

•General Safety Guidelines and Warnings for CSE2000 on page 29

•General Electrical Safety Guidelines and Warnings for CSE2000 on page 31

•Connecting Power to AC-Powered CSE2000 on page 47

DC Power Electrical Safety Guidelines for CSE2000

The following electrical safety guidelines apply to a DC-powered device:

- A DC-powered device is equipped with a DC terminal block that is rated for the power requirements of a maximally configured device.

NOTE: To supply sufficient power, terminate the DC input wiring on a facility DC source capable of supplying at least 25 A at -48 VDC (minimum -45VDC and maximum -60VDC).

Incorporate an easily accessible disconnect device into the facility wiring. Be sure to connect the ground wire or conduit to a solid office earth ground. We recommend a closed loop ring for terminating the ground conductor at the ground stud.

• You must use only copper grounding conductors.
• Run two wires from the circuit breaker box to a source of 48 VDC.
• You must provide an external certified circuit breaker rated minimum 25 A in the building installation.
• A DC-powered device that is equipped with a DC terminal block is intended only for installation in a restricted access location. In the United States, a restricted access area is one in accordance with Articles 110-16, 110-17, and 110-18 of the National Electrical Code ANSI/NFPA 70.

CAUTION: Primary overcurrent protection is provided by the building circuit breaker. This breaker must protect against excess currents, short circuits, and earth-grounding faults in accordance with NEC ANSI/NFPA 70.

• Ensure that the polarity of the DC input wiring is correct. Under certain conditions, connections with reversed polarity might trip the primary circuit breaker or damage the equipment.
• For personal safety, connect a wire for earth ground at both the device and the supply side of the DC wiring.
• The marked input voltage of -48 VDC for a DC-powered device is the nominal voltage associated with the battery circuit, and any higher voltages are to be associated only with float voltages for the charging function.
• Because the device is a positive ground system, you must connect the positive lead to the terminal labeled RTN, the negative lead to the terminal labeled -48 VDC, and the earth ground to the chassis grounding points.

Related Documentation

Definition of Safety Warning Levels for CSE2000 on page 27.

•General Safety Guidelines and Warnings for CSE2000 on page 29

- Connecting Power to a DC-Powered CSE2000 Device on page 48

Prevention of Electrostatic Discharge Damage on CSE2000

The CSE2000 components that are shipped in antistatic bags are sensitive to damage from static electricity. Some components can be impaired by voltages as low as 30 V. You can easily generate potentially damaging static voltages whenever you handle plastic or foam packing material or if you move components across plastic or carpets. Observe the following guidelines to minimize the potential for electrostatic discharge (ESD) damage, which can cause intermittent or complete component failures:

- Always use an ESD grounding strap when you are handling components that are subject to ESD damage, and make sure that it is in direct contact with your skin.

If a grounding strap is not available, hold the component in its antistatic bag in one hand, and touch the exposed, bare metal of the device with the other hand immediately before inserting the component into the device.

CAUTION: For safety, periodically check the resistance value of the ESD strap. The measurement must be in the range of 1 through 10 Mohms.

• Avoid contact between the component that is subject to ESD damage and your clothing. ESD voltages emitted from clothing can damage components.
• When removing or installing a component that is subject to ESD damage, always place it component-side up on an antistatic surface, in an antistatic card rack, or in an

antistatic bag. If you are returning a component, place it in an antistatic bag before packing it.

CAUTION: ANSI/TIA/EIA-568 cables such as category 5e and category 6 can get electrostatically charged. To dissipate this charge, always ground the cables to a suitable and safe earth ground before connecting them to the system.

Related Documentation

•Definition of Safety Warning Levels for CSE2000 on page 27
•General Safety Guidelines and Warnings for CSE2000 on page 29
•Connecting the CSE2000 Grounding Cable on page 45

PART 4

Installation

• Preparing the Installation on page 39
• Installing the CS2000 Device on page 41
• Grounding the CSE2000 on page 45
• Cabling on page 47
• Powering On on page 51

CHAPTER 9

Preparing the Installation

• Unpacking and Inspecting the CSE2000 on page 39
  • Before You Install the CSE2000 on page 40

Unpacking and Inspecting the CSE2000

The CSE2000 is shipped in a box. Quick Start installation instructions and a cardboard accessory box are also included in the shipping box.

NOTE: The device is maximally protected inside the shipping box. Do not unpack it until you are ready to begin installation.

Before you begin unpacking the device, be sure you have the following tools and parts:

• Phillips (+) screwdriver, number 2 (not provided)
- Electrostatic discharge (ESD) grounding wrist strap (not provided)
- Mid-mount brackets for two-post mount
- Sliding rails and rail assembly for four-post mount

To unpack the device:

1. Move the shipping box to a staging area as close to the installation site as possible, where you have enough room to maneuver.
2. Position the shipping box with the arrows pointing up.
3. Open the shipping box.
4. Remove the accessory box and the Quick Start installation instructions.
5. Verify the parts received.
6. Save the shipping box and packing materials in case you need to move or ship the device at a later time.

After you remove the equipment from the shipping boxes:

• Confirm the contents of each box.
• Inspect all external surfaces and external connectors for visible signs of damage.
• Inspect all accessories in the accessory box.
• Document any damage noted during your inspection.
• Confirm that the platform has the correct number and type of modules for your ordered configuration.

If you detect or suspect damage to any equipment:

- Contact the shipper responsible for delivery, and formally report the damage.

- Contact Juniper Networks at 1-888-314-JTAC (from the United States, Canada, or Mexico) or 1-408-745-9500 (from elsewhere), or contact your sales representative or reseller if you have any questions or concerns.

Related Documentation

Returning CSE2000 Hardware for Repair or Replacement on page 73.

Before You Install the CSE2000

Before installing the CSE2000:

• Verify that the site meets all environment specifications. See "Environmental Requirements and Specifications for CSE2000" on page 13.
• Read and understand the clearance requirements for the device to ensure adequate ventilation and enable access to the device for maintenance. See “Clearance Requirements for Airflow and Hardware Maintenance for the CSE2000” on page 15.
• Have the tools and accessories needed to complete the installation. See “Unpacking and Inspecting the CSE2000” on page 39.
• Verify that the cables you plan to use meet the specifications, and review the cabling recommendations. See "AC Power Cord Specifications for the CSE2000" on page 17. Have plastic cable ties or other means to secure traffic and power cables safely out of the way.
• Verify that the electrical supply meets all AC or DC power requirements. See "Power Specifications for the CSE2000" on page 21.

Related Documentation

•Installing the CSE2000 Chassis in a Rack on page 41

CHAPTER 10

Installing the CS2000 Device

• Installing the CSE2000 Chassis in a Rack on page 41
• Installing the CSE2000 in a Two-Post Rack on page 42
• Installing the CSE2000 in a Four-Post Rack on page 42

Installing the CSE2000 Chassis in a Rack

To install the CSE2000:

1. Place the shipping container on a flat surface, and remove the hardware components with care.

CAUTION: Place the shipping container on a flat surface, and remove the hardware components with care.

1. The CSE2000 can be installed in a two-post rack or a four-post rack. For two-post rack installations, see "Installing the CSE2000 in a Two-Post Rack" on page 42. For four-post rack installation, see "Installing the CSE2000 in a Four-Post Rack" on page 42.
2. Secure the device to the rack with thread-forming screws, and place external-tooth, paint-piercing lock washers between the screw head and the mounting bracket to create a reliable low-resistance ground bond between the chassis and the rack.
3. Connect power to the device.

For a standard, AC-power-equipped CSE2000, plug the supplied AC power cord into the receptacle on the rear panel. See

If you have a DC-power-equipped CSE2000, see

1. To connect to a console terminal, plug the supplied Ethernet cable into the console port on the front panel.
2. Power on the device. See

When you turn on the power, the power LED (green) glows. See LED details.

1. To connect to your management network, plug an RJ-45 cable to 1-Gigabit Ethernet port 2 on the front panel.

Related

Before You Install the CSE2000 on page 40.

Documentation

Installing the CSE2000 in a Two-Post Rack

CAUTION: Due to the size and weight of CSE2000—up to 60 lb (27.2 kg) with two service cards and 44 lb (20 kg) with one service card—we recommend that you install the device with two people (one to lift and one to secure the device to the rack).

To install the CSE2000 in a two-post rack:

1. Attach the ESD grounding strap to your bare wrist and to a site ESD point.
2. Fix one mid-mount bracket with screws on either side of the chassis.
3. Fix the chassis to the equipment rack with mounting screws in the two slots. Fix the other two mid-mount brackets on either side of the system and then secure the chassis to the backs of the posts (see Figure 5 on page 42).

Figure 5: Install CSE2000 in a Two-Post Rack

Related Documentation

Before You Install the CSE2000 on page 40.

•Rack Requirements for CSE2000 on page 14

•Clearance Requirements for Airflow and Hardware Maintenance for the CSE2000 on page 15

Installing the CSE2000 in a Four-Post Rack

CAUTION: Due to the size and weight of CSE2000—up to 60 lb (27.2 kg) with two service cards and 44 lb (20 kg) with one service card—we recommend that you install the device with two people (one to lift and one to secure the device to the rack).

To install the CSE2000 in a four-post rack:

1. Attach the ESD grounding strap to your bare wrist and to a site ESD point.
2. Remove the slide rails from the slide rail assembly. You have to push the stopper down to remove the rails.
3. Insert four screws and fix the slide rails on each side of the device. See Figure 6 on page 43
4. Adjust the length of the two rack assemblies and fix them to your equipment rack. Ensure that you identify the left and right rack assemblies, as marked on the assemblies, and install accordingly.
5. Align the slide rails on either side of the chassis with the rack assemblies, push the stopper down and slide the chassis fully into the rack enclosure. See Figure 7 on page 43.
6. Insert two rack mount screws each in to the two mount brackets in front of the chassis to secure the chassis to the equipment rack. See Figure 7 on page 43.
7. Verify that the mounting screws on one side of the rack are aligned with the mounting screws on the opposite side and that the appliance is level.

Figure 6: Fixing Chassis Rack Rail

Figure 7: Installing the Chassis in a Four-Post Rack

Related Documentation

•Before You Install the CSE2000 on page 40

•Rack Requirements for CSE2000 on page 14

•Clearance Requirements for Airflow and Hardware Maintenance for the CSE2000 on page 15

CHAPTER 11

Grounding the CSE2000

• Tools and Parts Required to Ground the CSE2000 on page 45
• Connecting the CSE2000 Grounding Cable on page 45

Tools and Parts Required to Ground the CSE2000

To ground the CSE2000, you need the following tools and parts:

• ESD grounding wrist strap (not provided)
• Four 8-32 nuts—two nuts each are fastened to the two earthing bolts on the rear panel of the chassis when shipped
• Grounding lug
• Grounding cable

Related Documentation

CSE2000 Rear Panel Features on page 9.

•CSE2000 Chassis Grounding Cable and Lug Specifications on page 15
•Prevention of Electrostatic Discharge Damage on CSE2000 on page 34

Connecting the CSE2000 Grounding Cable

BEST PRACTICE: The grounding points for the CSE2000 are at the rear of the chassis. See “CSE2000 Rear Panel Features” on page 9.

To connect the grounding cable:

1. Make sure that grounding surfaces are clean before grounding connections are made.
2. Connect the grounding cable to a proper earth ground.
3. Verify that a licensed electrician has attached the cable lug provided with the CSE2000 device to the grounding cable.

4. Attach an electrostatic discharge (ESD) grounding strap to your bare wrist, and connect the strap to an approved ESD grounding point.

5. Remove the four 8-32 nuts from the two earthing bolts at the rear of the chassis.

6. Insert the grounding cable lug on grounding bolts.
7. Secure the grounding cable lug to the grounding bolts, by fastening two nuts on each bolt. See Figure 8 on page 46
8. Verify that the grounding cable does not touch or block access to the CSE2000 components, and that it does not drape where people could trip on it.

Figure 8: Connecting the Grounding Cable

Related Documentation

•Tools and Parts Required to Ground the CSE2000 on page 45
•CSE2000 Chassis Grounding Cable and Lug Specifications on page 15
•Prevention of Electrostatic Discharge Damage on CSE2000 on page 34

CHAPTER 12

Cabling

• Connecting Power to AC-Powered CSE2000 on page 47
• Connecting Power to a DC-Powered CSE2000 Device on page 48
• Connecting a Console Server to the CSE2000 on page 49

Connecting Power to AC-Powered CSE2000

To connect AC power to the CSE2000:

1. Attach an electrostatic discharge (ESD) grounding strap to your bare wrist, and connect the strap to an ESD point on the grounded rack.
2. Locate the power cord shipped with the device; the cords have plugs appropriate for your geographical location.

WARNING: Ensure that the power cord does not drape where people can trip on it or block access to the CSE2000 components.

1. Insert the coupler end of the power cord into the AC power cord inlet on the rear pane See Figure 9 on page 47.
2. Insert the power cord plug into an AC power source outlet and move the clip to locked position to secure the power cord.

Figure 9: Connecting AC Power Cord

Related Documentation

General Electrical Safety Guidelines and Warnings for CSE2000 on page 31.

•AC Power Electrical Safety Guidelines for CSE2000 on page 32

•Powering On the CSE2000 on page 51

Connecting Power to a DC-Powered CSE2000 Device

Table 14: CSE2000 DC Power System Input Voltage

DescriptionPorts

Operating range: -45 VDC to -60 VDC, 35.0 A max.DC input vc

WARNING: You must ground the router before connecting the DC power cables.

To connect the DC source power cables to a DC power supply on the device:

1. Switch off the dedicated customer site circuit breaker for the power supply. Ensure that the voltage across the DC power source cable leads is 0 V and that there is no chance that the cable leads might become active during installation.
2. Attach an electrostatic discharge (ESD) grounding strap to your bare wrist, and connect the strap to an ESD point on the grounded rack.
3. Verify that the DC power cables are correctly labeled before making connections to the power supply. In a typical power distribution scheme where the return is connected to chassis ground at the battery plant, you can use a multimeter to verify the resistance of the V- (-48V) and V+ (RTN) DC cables to chassis ground (see Table 14 on page 4 for the DC power input voltage):

- The cable with very large resistance (indicating an open circuit) to chassis ground is V- (-48V).

- The cable with very low resistance (indicating a closed circuit) to chassis ground is V+ (RTN).

CAUTION: You must ensure that power connections maintain the proper polarity. The power source cables might be labeled (+) and (−) to indicate their polarity. There is no standard color coding for DC power cables. The color coding used by the external DC power source at your site determines the color coding for the leads on the power cables that attach to the terminals on each power supply.

1. Attach the power cables:

a. Remove the protective cover from the DC terminals on the power supply.
b. Loosen the DC terminal screws.
c. Insert the positive (+) DC source power cable, and using a number 2 Phillips screwdriver, tighten the screw to secure the cable to the V+ (RTN) return terminal.

d. Insert the negative (−) DC source power cable, and tighten the screw to secure the cable to the V− (−48V) input terminal.
e. Replace the protective cover over the DC terminals on the power supply. See Figure 10 on page 49.
5. Route the power and grounding cables so that they do not protrude or prevent access to components of any equipment in the rack. Secure the power and grounding cables with plastic cable ties, which you must provide.
6. Verify that the power and grounding cables are connected correctly, that they are not touching or blocking access to device components, and that they do not drape where people could trip on them.
7. Switch on the dedicated customer site circuit breaker for the power supply.

Figure 10: Connecting DC Power Cables

Related Documentation

General Electrical Safety Guidelines and Warnings for CSE2000 on page 31.

•DC Power Electrical Safety Guidelines for CSE2000 on page 33

•Powering On the CSE2000 on page 51

Connecting a Console Server to the CSE2000

To connect the CSE2000 to a management console:

1. Attach an electrostatic discharge (ESD) grounding strap to your bare wrist, and connect the strap to an ESD point on the grounded rack.
2. Turn off the power to the console.
3. Plug the RJ-45 end of the serial cable (Figure 11 on page 50 shows the connector) into the CONSOLE port in the front panel of the CSE2000.
4. Plug the other end of the cable to your console server or terminal server.

Figure 11: Console Cable Connector

g001063

Related Documentation

•RJ-45 Console Connector Pinout for the CSE2000 on page 17

CHAPTER 13

Powering On

• Powering On the CSE2000 on page 51
• Powering Off the CSE2000 on page 51

Powering On the CSE2000

To power on the CSE2000:

1. Verify that the power source is operational.
2. Inspect all grounding and power connections to the chassis.
3. Confirm that all cable connections are secure.
4. Connect AC or DC power cables, if not connected, and the CSE2000 powers on automatically.

NOTE: In case the device does not power on after connectingpower, press and release the recessed power button in front of the chassis to power on the device. You can use a small object that fits in the pinhole to press the power button.

1. Monitor the LEDs on the CSE2000 to verify that the device is booting properly. The power LED is lit green when the CSE2000 is powered on.

Related Documentation

Connecting Power to AC-Powered CSE2000 on page 47.

•Connecting Power to a DC-Powered CSE2000 Device on page 48

•Power Specifications for the CSE2000 on page 21

Powering Off the CSE2000

In this procedure we assume that the device is already connected to a power source and the CSE2000 is connected to a PTX5000 router.

To power off the CSE2000:

1. To gracefully power off, enter the request chassis service-node slot slot-number offline command, from the PTX5000 Router connected to the CSE2000. Repeat the command, with specific slot numbers, to power off both service cards, which powers off the CSE2000. Here slot-number refers to the service cards in each slot, which can be 0 or 1.

2. Press and quickly release the recessed power button in front of the chassis to power off the device. You can use a small object that fits in the pinhole to press the power button.

CAUTION: Use this method only if you are unable to power off the CSE2000 gracefully. Powering off the CSE200 abruptly might cause data loss and corruption of the files that might be irreparable.

Related • Powering On the CSE2000 on page 51 Documentation • Power Specifications for the CSE2000 on page 21

PART 5

Configuration

- Connecting CSE2000 on page 55

CHAPTER 14

Connecting CSE2000

• Connecting the CSE2000 to a PTX5000 Router on page 55
• Downloading and Upgrading the CSE2000 Software Package on page 57
• Activating the LOCATOR LED on page 58

Connecting the CSE2000 to a PTX5000 Router

Video: Connecting the CSE2000 to the PTX5000 Router

Before you connect the CSE2000 to a PTX5000 router, ensure that:

• The PTX5000 router runs Junos OS Release 13.3 or later.
• The PTX5000 router has 10-Gigabit Ethernet SFP+ PICs with 10GBASE-SR or 10GBASE-LR transceivers.
• You have fiber-optic cables to connect the CSE2000 to the PTX5000 PICs.
• Transceivers (10GBASE-SR or 10GBASE-LR) are installed in 10-Gigabit Ethernet ports of the CSE2000.

To connect the CSE2000 device to the PTX5000 router:

1. Plug the appropriate cables to the 10-Gigabit Ethernet ports on CSE2000. Plug the other end of the cables to the 10-Gigabit Ethernet ports on the PICs installed in the FPC of the PTX5000. The 10-Gigabit Ethernet ports are used for data traffic.

NOTE: You can connect the 10-Gigabit Ethernet ports of a service card to any port in the 10-Gigabit Ethernet SFP+ PICs of the same FPC in PTX5000, but you cannot connect the data traffic ports of the same service cards to different FPCs.

1. Connect the 1-Gigabit Ethernet ports, labeled 0 and 1, on each service card, with RJ-45 cables to the 1-Gigabit Ethernet ports (labeled (X)GE 0 to (X)GE 3) on the control boards (CB0 and CB1) of the PTX5000 router. The 1-Gigabit Ethernet ports are used for control traffic. The 1-Gigabit Ethernet ports are connected in the following way:

- First service card in slot 0 of the CSE2000 (see Figure 12 on page 56):

• 1-Gigabit Ethernet port 0 connects to port X(GE)2 of CBO in the PTX5000 router

• 1-Gigabit Ethernet port 1 connects to port X(GE)2 of CB1 in the PTX5000 router

• Second service card in slot 1 of the CSE2000:

• 1-Gigabit Ethernet port 0 connects to port X(GE)3 of CBO in the PTX5000 router

• 1-Gigabit Ethernet port 1 connects to port X(GE)3 of CBI in the PTX5000 router

Figure 12: Control Plane Connection between CSE2000 and PTX5000

1. Power on the CSE2000, if the device is not powered on. See "Powering On the CSE2000" on page 51 for details.

2. Enter the show chassis hardware command on the PTX5000 router to verify that the service cards of CSE2000 are displayed. The service cards in the CSE2000 are displayed as ESC 0 and ESC 1.

user@host> show chassis hardware

Hardware inventory:

Item	Version	Part number	Serial number	Description
Chassis			JN1208F1AAJA	PTX5000
ESC 0	REV 00	650-049328	CJ2313AL0009	CSE2000-32G-S
Backplane	REV 00	650-049327	CH2313AL0050	CSE2000 Chassis
ESC 1	REV 00	650-049328	CJ2313AL0019	CSE2000-32G-S
Backplane	REV 00	650-049327	CH2313AL0050	CSE2000 Chassis

The output shows that ESC 0 and ESC 1 are active and operational.

NOTE: The command output is truncated.

The CSE2000 is active and operational, and can be used after connecting the device to the router.

Related Documentation

CSE2000 Front Panel Features on page 6.

Downloading and Upgrading the CSE2000 Software Package

Before you upgrade the software installed in the CSE2000, back up the currently running and active file system so that you can recover to a known, stable environment in case something goes wrong with the upgrade. For more information about the CSE2000 software, see the Flow Monitoring Feature Guide for CSE2000.

NOTE: The CSE2000 is shipped with the default manufacturing image. To upgrade the image, download the latest jflow image from https://www.juniper.net/support/downloads/?p=cse2000#sw.

To upgrade the software:

1. Using a Web browser, navigate to the Juniper Networks Support Web site at http://www.juniper.net/support/.
2. Convert and copy the CSE2000 image to the USB drive.

You can copy the CSE2000 image to the USB drive in two ways:

To create a bootable USB drive using the Win32 Disk Imager software, follow these steps:

a. Open the Win32. Disk Imager software to copy the CSE2000 image file to your USB drive. The Win32 Disk Imager dialog box appears.

(You can download the Win32 Disk Imager software for free from https://launchpad.net/win32-image-writer.)

b. Click the browse icon and select the image file that you want to copy to the USB drive.
c. Verify that the device drive letter matches the chosen USB drive, and click Write.

The terminal application maps every keyboard key to a code that it sends through the serial cable. Typically, pressing the Delete key on a PC keyboard does not send a DEL character.

To ensure that the terminal application maps a key to the DEL character, go to the settings dialog box of the application and select the Backspace Key sends DEL option. After you make this modification, you must ensure that the connection is opened with the typical serial parameters of 9600, 8, none, 1, and none.

You can also use Linux distributions to create a bootable USB drive. You do not need a PC for this procedure.

To create a bootable USB drive using Linux distributions:

a. While you can use any of the available conversion tools, we recommend using the dd program in Linux to convert the CSE2000 image.

In a CLI window, enter the following command at the CLI prompt to convert and copy the image:

dd if= space-< version >.< spinnumber >.img of=/dev/sdb

where

space-< version >.< spinnumber >.img is the name of the downloaded image. /dev/sdb is the name of the device drive into which your USB drive is plugged.

b. Press the Enter key to copy the CSE2000 image to the USB drive.

1. Insert the USB storage device with the latest software to a USB port in CSE2000.

2. Access the CSE2000 using the CONSOLE port to install the software.

3. Restart the device after inserting the USB storage device. The boot prompt displays the following menu:

Juniper Networks CSE2000 Install Media

- To boot from disk you may wait (5 minutes) or, press the key. - To re-install CSE2000 from USB on this node, type: install .

1. Type Install and press Enter to install the software from the USB storage device.

The software is upgraded and CSE2000 restarts. The boot prompt displays the menu mentioned in Step 5.

1. Remove the USB device or press Enter, when CSE2000 reboots, so that the device boots from the hard disk drive.

Related Documentation

CSE2000 Front Panel Features on page 6.

Activating the LOCATOR LED

To activate the LOCATOR LED, the CSE2000 must be active and connected to a PTX5000 router.

To activate the Locator LED:

1. Log on to the PTX5000 connected to the CSE2000.

2. Run the request chassis beacon service-node slot-number on command. Replace slot-number with 0 or 1 to activate the Locator LED for the service blade in slot 0 or slot 1. For example, to activate the LED for the service card in slot 0:
   user@host> request chassis beacon service-node 0 on ESC 0 ON

3. Run the show chassis beacon service-node slot-number command to verify that the Locator LED is activated :

user@host> show chassis beacon service-node 0 ESC 0 ON

The LOCATOR LED is lit blue and helps you locate the service card on the rack. Press the LOCATOR button to turn off the LED or run the request chassis beacon service-node slot-number off command.

Related •CSE2000 Front Panel Features on page 6 Documentation •request chassis beacon service-node •show chassis beacon service-node

PART 6

Maintenance

• Maintaining Components on page 63
• Packing and Returning Hardware on page 73
  • Product Reclamation and Recycling on page 75

CHAPTER 15

Maintaining Components

• Replacing a Service Card on the CSE2000 on page 63
• Replacing a Hard Disk Drive on the CSE2000 on page 65
• Replacing an AC Power Supply on the CSE2000 on page 67
• Replacing a DC Power Supply on the CSE2000 on page 68
• Replacing a Cooling Fan on the CSE2000 on page 70

Replacing a Service Card on the CSE2000

To remove a service card:

1. Attach an electrostatic discharge (ESD) grounding strap to your bare wrist, and connect the strap to one of the ESD points on the chassis.
2. Power off the device. For more information, see "Powering Off the CSE2000" on page 51.
3. Unfasten the captive thumb screws on both sides of the service card fully.
4. Pull the captive thumb screws down. The captive thumb screws and handles face down as the service card lock mechanism is unlocked. See Figure 13 on page 64.

When the captive thumb screws face down when you pull them, the service card moves out of the chassis slightly. The service card is now disconnected from the mid plane and the cooling fan connectors at the rear.

CAUTION: Do not use too much force while pulling the handles of the captive thumb screws. Stop pulling the captive thumb screw and handles when the service card is unlocked and moves out of the chassis slightly.

1. Pull out the service card with two hands using the handles in the middle of the service card. See Figure 13 on page 64.

CAUTION: As the service card is heavy, after it is unlocked, you must pull out the service card using the handles in the middle and not using the captive thumb screws.

1. After you remove a service card, immediately place it on an antistatic mat or in an electrostatic bag.

NOTE: If you are not reinstalling an a service card in empty slot within a short time, install a blank service card panel over the slot to maintain proper airflow in the CSE2000 chassis.

Figure 13: Removing a Service Card

To replace a service card:

1. Attach an electrostatic discharge (ESD) grounding strap to your bare wrist, and connect the strap to one of the ESD points on the chassis.
2. Carefully align the sides of the service card with the guides in the empty service card slot.
3. Slide the service card into the slot until you feel resistance, carefully ensuring that it is correctly aligned.
4. Fasten the captive thumb screws on both sides of the service card tightly on to the chassis. To ensure that the service card is fully plugged into the chassis, you must fasten the captive thumbscrews on both sides fully, and the handle must be in locked position flush with front ear. See Figure 14 on page 65

CAUTION: The cooling fans are connected to the rear of the service cards and if the service cards are not fully secured to the chassis, the fans might not be detected or might not function at the correct speed.

1. Power on the CSE2000.

Figure 14: Replacing a Service Card

Related Documentation

Powering On the CSE2000 on page 51. •Returning CSE2000 Hardware for Repair or Replacement on page 73

Replacing a Hard Disk Drive on the CSE2000

The CSE2000 supports Serial Attached SCSI (SAS) hard disks specified by Juniper Networks.

CAUTION: Do not remove a hard disk drive when the CSE2000 device is powered on and operational.

To remove a hard disk drive:

1. Attach an electrostatic discharge (ESD) grounding strap to your bare wrist, and connect the strap to an ESD point on the chassis.
2. Power off the device. For more information, see "Powering Off the CSE2000" on page 51.
3. Using a flat-bladed screwdriver, rotate the lock on the hard disk drive ejector counterclockwise to the unlocked position.
4. Pull the ejector handle outward to the open position.
5. Carefully slide the hard disk drive out of the slot. See Figure 15 on page 66.

Figure 15: Removing a Hard Disk Drive

To replace a hard disk drive:

1. Attach an electrostatic discharge (ESD) grounding strap to your bare wrist, and connect the strap to an ESD point on the chassis.
2. Carefully align the sides of the drive with the guides in the slot.
3. Slide the drive into the slot until you feel resistance, carefully ensuring that it is correctly aligned.
4. Gently press on the drive and the ejector handle until the drive is fully seated and the handle locks in place.
5. Rotate the lock to on the ejector clockwise to the locked position. See Figure 16 on page 66
6. Power on the CSE2000.

Figure 16: Replacing a Hard Disk Drive

Related Documentation

Powering Off the CSE2000 on page 51.

•Returning CSE2000 Hardware for Repair or Replacement on page 73

Replacing an AC Power Supply on the CSE2000

CSE2000 devices are supplied with two AC power supplies as standard equipment.

CAUTION: The power supplies are redundant and you need not power down the CSE2000 if you are removing only one power supply. While removing a power supply, ensure that the other powersupply and power cord are secured and that you do not accidentally pull out the power supply or power cord.

To remove an AC power supply:

1. Attach an electrostatic discharge (ESD) grounding strap to your bare wrist, and connect the strap to an ESD point in the site.
2. Unplug the power cord from the power source receptacle.
3. Attach an electrostatic discharge (ESD) grounding strap to your bare wrist, and connect the strap to an ESD point on the chassis.
4. Unplug the power cord from the inlet in the power supply.
5. The AC power supply has a captive thumb screw and a pull handle. Loosen the captive thumb screw and pull out the power supply using the handle. See Figure 17 on page 67.

NOTE: If you are unable to loosen the captive thumb screw with your hands, use a Phillips (+) screwdriver, number 2.

Figure 17: Removing an AC Power Supply

To install an AC power supply:

1. Attach an electrostatic discharge (ESD) grounding strap to your bare wrist, and connect the strap to an ESD point on the chassis.
2. Insert the new power supply and push it into the device until the power supply is fully seated.

3. Fasten the captive thumb screw on the power supply to the chassis. See Figure 18 on page 68.

4. Insert the power cord into the inlet on the power supply.

5. Insert the power cord into the AC power source outlet.

The CSE2000 is powered on when you connect the power cable and the AC power source power outlet is switched on.

NOTE: In case the device does not power on after connecting power, press and release the recessed power button in front of the chassis to power on the device. You can use a small object that fits in the pinhole to press the power button.

1. Observe the status LED on the power supply.

2. The LED is lit green when the power supply is receiving power and is powering the device.

3. The LED is lit amber when the power supply is receiving power but is not powering the device.

Figure 18: Replacing an AC Power Supply

Related Documentation

Powering Off the CSE2000 on page 51.

•Connecting Power to AC-Powered CSE2000 on page 47

- Returning CSE2000 Hardware for Repair or Replacement on page 73

Replacing a DC Power Supply on the CSE2000

To remove a DC power supply:

1. Turn off the site circuit breaker for the power supply.
2. Attach an electrostatic discharge (ESD) grounding strap to your bare wrist, and connect the strap to an ESD point on the device or the rack.

3. Remove the grounding cable from the power supply.

4. Remove the power cables from the power supply.

5. The DC power supply has a captive thumb screw and a pull handle. Loosen the captive thumb screw using a and pull out the module using the handle. See

Figure 19 on page 69.

NOTE: If you are unable to loosen the captive thumb screw with your hands, use a Phillips (+) screwdriver, number 2.

Figure 19: Removing a DC Power Supply

To install a DC power supply:

1. Attach an electrostatic discharge (ESD) grounding strap to your bare wrist, and connect the strap to an ESD point on the device or the rack.
2. Insert the new power supply module and push it into the device until the power supply is fully seated.
3. Tighten the captive thumb screw on the power supply on to the chassis. See Figure 20 on page 69
4. Reconnect the power cables to the power supply.
5. Reconnect the grounding cable to the power supply.
6. Turn on the site circuit breaker for the power supply.

Figure 20: Replacing a DC Power Supply

Related Documentation

Powering Off the CSE2000 on page 51.

•Connecting Power to a DC-Powered CSE2000 Device on page 48

- Returning CSE2000 Hardware for Repair or Replacement on page 73

Replacing a Cooling Fan on the CSE2000

Each service card on the CSE2000 has six cooling fans that are hot-replaceable. See "CSE2000 Rear Panel Features" on page 9 for details.

WARNING: To avoid injury, keep tools and your fingers away from the fans as you slide the fan tray out of the chassis.

To replace a fan:

1. Attach an electrostatic discharge (ESD) grounding strap to your bare wrist, and connect the strap to an ESD point on the device or the rack.

2. Examine the rear of the chassis. Verify that the fan is not spinning; use a flashlight, if required.

NOTE: In case of a fan failure, an alarm is displayed when you run the show chassis alarms command from the PTX5000 router connected to the CSE2000. You can run the show chassis environment service-node slot slot-number command to identify the fan that has failed in a service card. slot-number can be replaced by the service card slot number. For more information about this command, see the Flow Monitoring Feature Guide for CSE2000.

1. A cooling fan has a pull handle and a captive thumb screw. Loosen the captive thumb screw and pull out the fan by using the handle. See Figure 21 on page 70.

Figure 21: Removing a Cooling Fan

NOTE: If you are unable to loosen the captive thumb screw with your hands, use a Phillips (+) screwdriver, number 2.

1. Insert the new fan and tighten the captive screw after the fan is fully seated. See Figure 22 on page 71.

Figure 22: Replacing a Cooling Fan

Related Documentation

•Returning CSE2000 Hardware for Repair or Replacement on page 73

CHAPTER 16

Packing and Returning Hardware

• Returning CSE2000 Hardware for Repair or Replacement on page 73
• Locating CSE2000 Component Serial Numbers on page 74

Returning CSE2000 Hardware for Repair or Replacement

When you need to return a component:

1. Determine the part number and serial number of the component. See "Locating CSE2000 Component Serial Numbers" on page 74 "Locating CSE2000 Component Serial Numbers" on page 74.
2. Obtain a Return Materials Authorization (RMA) number from the Juniper Networks Technical Assistance Center (JTAC). See "Information You Might Need to Supply to JTAC" on page 79.

Provide the following information in your e-mail message or during the telephone call:

• Part number and serial number of component
• Your name, organization name, telephone number, and fax number
• The shipping address for the replacement component, including contact name and phone number
  • Description of the failure

The support representative validates your request and issues an RMA number for return of the component.

NOTE: Do not return any hardware until you have received an RMA. This number is necessary to ensure proper tracking and handling of returned material at the factory. Juniper Networks reserves the right to refuse shipments that do not have an RMA. Refused shipments are returned to the shipper through collect freight.

1. Pack the device or component for shipment.

a. Ground yourself by using an ESD grounding strap.
b. Follow the proper shutdown procedure for the device. See "Powering Off the CSE2000" on page 51.
c. Remove all cables from the device.
d. Remove the device from the rack, and pack it in the shipping box.

If possible, use the original shipping box and packing materials in which the device was originally shipped. If these materials are unavailable, use comparable shipping material, or contact your Juniper Networks representative for information about approved packaging material.

e. Cover the chassis with an ESD bag, and place packing foam on top of and around the device.

See the customer support Web page for complete repair and return policies and procedures.

Related Documentation

Contacting Customer Support on page 79.

Locating CSE2000 Component Serial Numbers

Before contacting Juniper Networks to request a Return Materials Authorization (RMA), you must find the serial number on the chassis or component.

Most components have a small rectangular serial number ID label (see Figure 23 on page 74) attached to the component body.

Figure 23: Serial Number ID Label

Related Documentation

•Contacting Customer Support on page 79
•Information You Might Need to Supply to JTAC on page 79
- Returning CSE2000 Hardware for Repair or Replacement on page 73

CHAPTER 17

Product Reclamation and Recycling

• Product Reclamation and Recycling Program on page 75

Product Reclamation and Recycling Program

Juniper Networks is committed to environmentally responsible behavior. As part of this commitment, we continually work to comply with environmental standards such as the European Union's Waste Electrical and Electronic Equipment (WEEE) Directive and Restriction of Hazardous Substances (RoHS) Directive.

These directives and other similar regulations from countries outside the European Union regulate electronic waste management and the reduction or elimination of specific hazardous materials in electronic products. The WEEE Directive requires electrical and electronics manufacturers to provide mechanisms for the recycling and reuse of their products. The RoHS Directive restricts the use of certain substances that are commonly found in electronic products today. Restricted substances include heavy metals, including lead, and polybrominated materials. The RoHS Directive, with some exemptions, applies to all electrical and electronic equipment.

In accordance with Article 11(2) of Directive 2002/96/EC (WEEE), products put on the market after 13 August 2005 are marked with the following symbol or include it in their documentation: a crossed-out wheeled waste bin with a bar beneath.

Juniper Networks provides recycling support for our equipment worldwide to comply with the WEEE Directive. For recycling information, go to http://www.juniper.net/environmental, and indicate the type of Juniper Networks equipment that you wish to dispose of and the country where it is currently located, or contact your Juniper Networks account representative.

Products returned through our reclamation process are recycled, recovered, or disposed of in a responsible manner. Our packaging is designed to be recycled and should be handled in accordance with your local recycling policies.

Related Environmental Requirements and Specifications for CSE2000 on page 13 Documentation

PART 7

Troubleshooting

- Contacting Customer Support on page 79

CHAPTER 18

Contacting Customer Support

• Information You Might Need to Supply to JTAC on page 79
- Contacting Customer Support on page 79

Information You Might Need to Supply to JTAC

When requesting technical support from JTAC by phone, be prepared to provide the following information:

• Priority level
• Indication of what activity was being performed on the device when the problem occurred
• Problem detail and configuration data

When a new request for technical support is submitted, the JTAC engineer:

1. Opens a case and assigns a number.
2. Begins troubleshooting, diagnostics, and problem replication (if appropriate).
3. Provides you with periodic updates on problem status and escalates the problem as appropriate according to escalation management guidelines.
4. Closes the case when you agree that the problem has been resolved.

Related Documentation

Locating CSE2000 Component Serial Numbers on page 74.

•Returning CSE2000 Hardware for Repair or Replacement on page 73

Contacting Customer Support

See the Juniper Networks Web site for complete customer service information:

- http://www.juniper.net/support/guidelines.html

For your convenience, we provide multiple options for requesting and receiving technical support from the Juniper Networks Technical Assistance Center (JTAC):

- By the Web using Juniper Networks, Inc. Case Manager:

https://www.juniper.net/cm/index.jsp

- By telephone:

From the US, Canada, and Mexico at 1-888-314-JTAC

From all other locations at 408-745-9500

Related Documentation

- Locating CSE2000 Component Serial Numbers on page 74

•Information You Might Need to Supply to JTAC on page 79

- Returning CSE2000 Hardware for Repair or Replacement on page 73

PART 8

Index

- Index on page 83

Index

A

AC power connecting CSE2000....47

AC power, CSE2000 power cord specifications....17 replacing power supply....67 safety guidelines and warnings....32

agency approvals, CSE2000....23 altitude, acceptable range CSE2000....13

approvals, agency, CSE2000....23

C

cable specifications, CSE2000 AC power cord....17

Case Manager, JTAC....79

chassis overview....5 compliance, CSE2000 general standards....23

connecting CSE2000 grounding cable....45 console server RJ-45 connector pinout, CSE2000....17

conventions notice icons....xi

cooling fans, CSE2000 replacing....70

CSE2000 DC power connecting....48

CSE2000 AC power connecting....47

CSE2000 grounding cable connecting....45

CSE2000 installing four-post rack....42 two-post rack....42

customer support....xii, 79 contacting JTAC....xii information needed....79

customer support, CSE2000 hardware return procedure....73 locating serial numbers....74

D

damaged components, returning....40

DC power connecting CSE2000....48

DC power, CSE2000 replacing power supply....68 safety guidelines and warnings....33

E

electrical, CSE2000 AC power cord specifications....17 power specifications....21 preventing ESD damage....34 replacing AC power supply....67 replacing DC power supply....68 safety guidelines and warnings, AC power....32 safety guidelines and warnings, DC power....33 safety guidelines and warnings, general....31

EMC (electromagnetic compatibility) standards CSE2000....23

EMI (electromagnetic interference) standards CSE2000....23

environmental specifications CSE2000....13

ESD (electrostatic discharge), CSE2000 damage, preventing....34 verifying wrist strap resistance, for safety....34

F

four-post rack CSE2000 installing....42

front panel CSE2000....6

G

grounding cable CSE2000....15

grounding instructions, CSE2000 to prevent ESD....34

grounding lug CSE2000....15

grounding, CSE2000 site and rack preparation for....40

H

humidity (relative), acceptable CSE2000....13

|

installation instructions, CSE2000....41 prerequisites....40 unpacking and inspecting the device....39

J

JTAC, contacting....79

N

notice icons....xi

P

physical requirements, rack CSE2000....14

pinout, RJ-45 connector CSE2000....17

power cord specifications, AC CSE2000....17

power specifications CSE2000....21

powering on CSE2000....51

R

rack, CSE2000 grounding....14 physical requirements....14

rear panel CSE2000....9

reclamation and recycling CSE2000....75

relative humidity, acceptable CSE2000....13

replacement instructions, CSE2000 AC power supply....67 cooling fans....70 DC power supply....68 service card....63 storage drive....65

requirements, CSE2000 rack physical.....14

return procedure, hardware CSE2000....73

S

safety guidelines and warnings, CSE2000 AC power....32 DC power....33 electrical....31 general....29

safety standards, CSE2000....23

safety warning level definitions CSE2000....27

serial number, locating CSE2000....74

service card, CSE2000 replacing....63

site, CSE2000 environmental specifications....13

specifications, CSE2000 AC power cord....17 environmental....13 grounding cable and lug....15 physical....10 power....21 rack physical....14 RJ-45 console connector....17

standards compliance, CSE2000....23

storage drive, CSE2000 replacing....65

support, technical See technical support

T

technical support....79 contacting JTAC....xii

temperature, acceptable range CSE2000....13

terminal server RJ-45 connector pinout, CSE2000....17

tolerances, environmental CSE2000....13

two-post rack CSE2000 installing....42

U

unpacking and inspecting device CSE2000....39

W

warnings, CSE2000 AC power....32 DC power....33

electrical....31

general....29