Phoenix - Suitcase PRINCESS - Free user manual and instructions
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| Type of product | Suitcase |
| Brand | Princess |
| Model | Phoenix |
| Material | Lightweight ABS hard shell |
| Dimensions | Approx. 55 cm x 40 cm x 20 cm (carry-on size) |
| Weight | Approx. 2.5 kg |
| Capacity | 35 L |
| Wheels | 4 double spinner wheels |
| Wheel rotation | 360° swivel for smooth mobility |
| Handle | Telescopic push-button handle |
| Lock | Integrated TSA-recognized combination lock |
| Interior features | Packing straps, zippered divider and mesh pocket |
| Zippers | Robust anti-scratch zippers |
| Surface treatment | Scratch-resistant textured finish |
| Cleaning instructions | Wipe with soft damp cloth and mild soap |
| Storage | Store in a dry, cool place |
| Repairability | Spare wheels and handles available via service support |
| Power supply | None (mechanical device) |
| Warranty | 2-year manufacturer warranty |
| Intended use | Air travel and daily commuting |
Frequently Asked Questions - Phoenix PRINCESS
Can I use the Princess Phoenix as a carry-on suitcase?
Yes, the suitcase is designed as a carry-on with dimensions around 55x40x20 cm, compliant with most airline size restrictions. Always check with your airline.
How do I set the combination lock for the first time?
The lock comes from the factory with code 000. To change it, pull the tab or press the reset button and set your desired three-digit code. Release the button and your new code is stored. Check the instruction manual for exact steps.
What is the best way to clean the hard shell?
Use a soft damp cloth and a small amount of mild soap. Gently wipe the outer shell, then dry with a clean cloth. Avoid abrasive cleaners or scrubbing pads.
What is the maximum load the suitcase can hold?
The approximate capacity is 35 litres. For safety and durability, we recommend not overloading it beyond the airline's normal weight limit, usually around 10-12 kg for carry-on.
Are replacement wheels available for the Phoenix suitcase?
Yes, replacement wheels and other spare parts can be ordered through Princess customer service. Contact support with your model name (Phoenix) to get the correct parts.
Does the suitcase have a TSA lock?
Yes, it features a TSA-recognized combination lock that allows airport security to open it without damaging the lock when needed.
Can the telescopic handle be locked in multiple positions?
The telescopic handle is adjustable and can be locked in at least two heights, letting you set the most comfortable position for your height.
Is the suitcase suitable for water-resistant travel?
The hard shell is made from ABS material, which offers some resistance to light rain. However, it is not fully waterproof, so avoid soaking in water.
How do I prevent the contents from shifting during travel?
The suitcase is equipped with elastic packing straps and a zippered mesh pocket inside that help keep your belongings neatly in place.
What should I do if the handle stops working?
If the handle is jammed or broken, contact Princess support for repair options. Do not force the mechanism, as this can cause further damage.
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USER MANUAL Phoenix PRINCESS
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Product information
Brand : PRINCESS
Model : Phoenix
Category : Suitcase