ePTZ - Video Conferencing System BZBGear - Free user manual and instructions
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| Product Type | Video Conferencing System |
| Brand | BZBGear |
| Model | ePTZ |
| Video Resolution | Up to 4K Ultra HD (3840 x 2160) |
| Image Sensor | 1/2.8-inch CMOS |
| Lens | Auto-focus lens with 3x digital zoom |
| Field of View | 90° wide angle |
| Pan Range | ±170° (electric) |
| Tilt Range | -30° to +90° (electric) |
| Auto Framing | Detects and tracks participants for optimal framing |
| Microphone | Built-in dual microphones with noise reduction |
| Connectivity | USB 3.0, HDMI, Wi-Fi, Ethernet |
| Power Source | AC adapter (100-240V) or USB-C power delivery |
| Mounting Options | VESA mount, tripod thread, table stand |
| Compatibility | Windows, macOS, Linux; major video conferencing platforms |
| Controls | Remote control, IR remote, and compatible with control systems |
| Dimensions (W x D x H) | 6.9 x 6.7 x 5.9 in (175 x 170 x 150 mm) |
| Weight | 3.1 lb (1.4 kg) |
| Operating Temperature | 32°F to 104°F (0°C to 40°C) |
| Cleaning | Clean lens with soft dry microfiber cloth; avoid solvents |
| Security | Supports encryption protocols for secure transmission |
| Spare Parts and Repairability | Modular design; spare parts and repair service available |
| Warranty | 1-year limited warranty, extendable |
| Support | Free user manual and online help center |
Frequently Asked Questions - ePTZ BZBGear
How do I set up the BZBGear ePTZ for a video conference?
Connect the ePTZ to your computer via USB 3.0 or use HDMI for direct display. Plug in the power adapter, then select the ePTZ as your camera and microphone in your conferencing app. Place it on the table, tripod, or mount, and adjust the angle using the remote or app.
Can I use the ePTZ with Zoom, Teams, or Skype?
Yes, the ePTZ works with Zoom, Microsoft Teams, Skype, and other major video conferencing platforms. It appears as a standard UVC (USB Video Class) device, so no additional drivers are usually needed.
How do I control the pan, tilt, and zoom?
You can control the pan, tilt, and zoom using the included IR remote, the on-camera buttons, or through software control via USB or network. The ePTZ also supports auto-framing to track participants automatically.
What is the maximum video resolution?
The ePTZ supports up to 4K Ultra HD (3840 x 2160) at 30fps. Lower resolutions such as 1080p and 720p are also available for compatibility with older systems.
Does the ePTZ have built-in speakers and microphone?
It includes dual microphones with noise reduction, but does not have built-in speakers. You can use external speakers via your computer, or connect a soundbar through HDMI or Bluetooth.
How do I clean the camera lens?
Use a soft, dry microfiber cloth to gently wipe the lens. Avoid using chemical solvents or abrasive materials. If dust persists, use a slight camera lens cleaning solution on the cloth, not directly on the lens.
Can I mount the ePTZ on a tripod or wall?
Yes, the ePTZ has a standard tripod thread (1/4"-20) and is VESA compatible for wall or monitor mounting. A table stand is also included in the box.
What power supply options are available?
The ePTZ can be powered via the included AC adapter (100-240V), or through USB-C power delivery if your display or laptop supports it. Using the AC adapter is recommended for full performance.
How can I reset the ePTZ to factory settings?
Press and hold the RESET button (located under the camera) for about 5 seconds using a pin or paperclip. This restores default settings, including pan/tilt limits and network configuration.
Is there a warranty and technical support available?
Yes, the ePTZ comes with a 1-year limited warranty, which can be extended. BZBGear provides free customer support and the user manual is available online. Visit the official website or contact your reseller for assistance.
User questions about ePTZ BZBGear
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USER MANUAL ePTZ BZBGear
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Product information
Brand : BZBGear
Model : ePTZ
Category : Video Conferencing System