Q970 - Intercom System ACTi - Free user manual and instructions
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| Type of product | IP Video Intercom System (door station) |
| Brand | ACTi |
| Model | Q970 |
| Dimensions (H x W x D) | 144 mm x 92 mm x 34 mm |
| Weight | 520 g |
| Power input | PoE (802.3af/at) or 12V DC |
| Network interface | 10/100 Ethernet with RJ45 connector |
| Camera resolution | Full HD 1080p CMOS sensor |
| Field of view | 120° wide-angle lens |
| Night vision | Built-in IR LEDs up to 5 m |
| Audio | Two-way full-duplex with echo cancellation |
| Call function | One-touch call to indoor monitor or mobile app |
| Remote unlock | Yes, supports electric strike/fallback relay |
| Weatherproof rating | IP65-rated housing |
| Mounting | Surface-mount or flush-mount via standard box |
| Operating temperature | -30°C to +50°C |
| Tamper alarm | Built-in tamper detection |
| Security protocols | HTTPS, TLS, 802.1X authentication |
| Compatibility | ACTi NVR, free ACTi mobile app, ONVIF profile S |
| Included accessories | Mounting bracket, screw pack, waterproof cable gland |
| Maintenance | Clean with soft, dry cloth; check cable seals regularly |
| Repairability | Modular camera and board; replaceable IR board and speaker |
Frequently Asked Questions - Q970 ACTi
What is the ACTi Q970 and what are its main features?
The ACTi Q970 is an IP video intercom system that combines a Full HD camera, two-way audio, and remote door unlock. It is designed for secure visitor communication at residential or business entrances and can be integrated with ACTi NVRs and mobile apps.
How do I install the Q970 door station?
Mount the unit at the desired height (typically 1.5 m above floor), connect the Ethernet cable for PoE, and if needed wire the electric lock relay. Use the included mounting bracket and waterproof cable gland, then adjust the camera angle before tightening.
Does the Q970 support remote unlocking?
Yes. The Q970 has a relay output that can be connected to an electric strike or magnetic lock. Authorized users can trigger the unlock from the indoor monitor or the ACTi mobile app after verifying the visitor.
What network configuration does the Q970 require?
By default, the unit uses DHCP to obtain an IP address. Use the ACTi IP Utility or a web browser to locate the device and configure a static IP, subnet mask, gateway, and DNS if required for stable remote access.
Is the Q970 suitable for outdoor use?
Yes, the housing has an IP65 weatherproof rating, which protects against dust and water jets from any direction. However, avoid direct rain exposure and install under a canopy or eave for best long-term performance.
How do I perform a factory reset on the Q970?
Locate the reset button on the device (usually a small pinhole), press and hold it for about 10 seconds while the unit is powered, then release. The device will reboot with factory default settings and DHCP enabled.
How do I maintain and clean the Q970?
Clean the front cover and camera lens with a soft, lint-free cloth. Do not use abrasive cleaners or solvents. Periodically check the cable gland and mounting screws to ensure the seal remains watertight.
Can I use a standard VMS or ONVIF software with the Q970?
Yes, the Q970 supports ONVIF Profile S, so it can be integrated with many third-party VMS platforms. Some features like intercom call and relay control may only work fully with ACTi software or apps.
What should I do if there is no audio during a call?
First check the microphone and speaker settings in the device web interface. Then verify that the indoor station or mobile app is not muted. Also check the network bandwidth and ensure the two-way audio codec is enabled.
Are spare parts and accessories available for the Q970?
The Q970 features a modular design with replaceable components such as the camera board, IR LED board, speaker, and main board. Contact your ACTi dealer for compatible spare parts and mounting accessories.
User questions about Q970 ACTi
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USER MANUAL Q970 ACTi
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Product information
Brand : ACTi
Model : Q970
Category : Intercom System