DKWG30DPHPDU - Computer accessory StarTech.com - Free user manual and instructions
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| Brand | StarTech.com |
| Model Number | DKWG30DPHPDU |
| Product Type | USB-C Docking Station |
| Host Interface | USB-C (Thunderbolt 3 compatible) |
| Video Outputs | 1x HDMI, 1x DisplayPort |
| Max Resolution | 4K @ 30Hz (single display) |
| Power Delivery | USB-C Power Delivery pass-through up to 30W |
| USB Ports | 2x USB 3.0 Type-A (5Gbps) |
| Data Transfer Speed | Up to 5Gbps |
| Dimensions | 3.5 x 1.5 x 0.6 in (89 x 38 x 15 mm) |
| Weight | 2.8 oz (80 g) |
| Enclosure Material | Aluminum alloy |
| Host Cable Length | 5.9 in (15 cm) |
| Compatible Operating Systems | Windows 10/11, macOS, Chrome OS |
| Set-up | Plug-and-play, no driver installation required |
| Maintenance | Wipe with dry cloth, avoid liquids |
| Safety | Overcurrent and overheat protection |
| Repairability | Do not disassemble; contact support for repairs |
| Package Contains | Docking station, user manual |
| Warranty | 2-year StarTech.com warranty |
Frequently Asked Questions - DKWG30DPHPDU StarTech.com
How do I connect the DKWG30DPHPDU to my laptop?
Connect the built-in USB-C cable to your laptop's USB-C or Thunderbolt 3 port. Then connect your HDMI or DisplayPort display to the corresponding port on the dock.
Can I use both video outputs at the same time?
No, this docking station supports one video output at a time. When both are connected, the HDMI port takes priority.
Does this dock support power delivery?
Yes, it supports USB-C Power Delivery pass-through up to 30W, allowing you to charge your laptop while using the dock.
Can I use it with a wall charger?
To use power delivery, connect a USB-C power adapter (sold separately) to the power port on the dock.
What resolutions are supported?
The dock supports 4K@30Hz on a single display when connected via HDMI or DisplayPort.
Is this dock plug-and-play?
Yes, it is plug-and-play and requires no driver installation on Windows, macOS, or Chrome OS.
Can I connect a USB thumb drive?
Yes, it has two USB 3.0 Type-A ports for connecting peripherals like thumb drives, mice, or keyboards.
My display is not showing an image. What should I do?
Ensure the video cable is firmly connected. Try reconnecting the USB-C cable to a different port on your laptop. If using a Thunderbolt port, check if the laptop's display settings need to be changed.
What is the maximum data transfer speed?
The USB 3.0 ports provide data transfer speeds up to 5Gbps.
Is the dock compatible with my MacBook?
Yes, it works with MacBook models that have USB-C or Thunderbolt 3 ports, including Apple M1/M2 devices.
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USER MANUAL DKWG30DPHPDU StarTech.com
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Product information
Brand : StarTech.com
Model : DKWG30DPHPDU
Category : Computer accessory