R4221 - Printer Evolis - Free user manual and instructions
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| Product Type | Direct Thermal Printer |
| Brand | Evolis |
| Model | R4221 |
| Print Technology | Thermal Transfer / Direct Thermal |
| Print Resolution | 300 dpi |
| Print Speed | Up to 4 inches per second |
| Dimensions (W x D x H) | 205 x 270 x 175 mm (8.1 x 10.6 x 6.9 in) |
| Weight | 2.8 kg (6.2 lbs) |
| Power Supply | 100-240 VAC, 50/60 Hz |
| Power Consumption | Printing: 50W max, Standby: 5W |
| Interface | USB 2.0, Ethernet (optional) |
| Media Types | Continuous labels, die-cut labels, tag stock |
| Media Width | 25 mm to 110 mm (1.0 to 4.3 in) |
| Media Thickness | 0.064 mm to 0.19 mm |
| Ribbon Capacity | Standard (300 m), external (600 m) |
| Operating Temperature | 5°C to 40°C (41°F to 104°F) |
| Humidity (Non-condensing) | 20% to 85% |
| Maintenance | Clean print head with isopropyl alcohol; replace ribbon as needed |
| Safety Certifications | CE, FCC, UL, RoHS |
| Included Accessories | Power cord, USB cable, quick start guide, software CD |
| Warranty | 1 year limited warranty |
Frequently Asked Questions - R4221 Evolis
How do I install the printer driver for my Evolis R4221?
Download the latest driver from the Evolis support website. Run the installer and connect the printer via USB when prompted. Follow on-screen instructions to complete setup.
What type of labels can I use with this printer?
The R4221 supports direct thermal or thermal transfer labels with a width of 25-110 mm and thickness of 0.064-0.19 mm. It also handles continuous and die-cut labels.
How do I clean the print head?
Turn off the printer and open the top cover. Use a lint-free swab lightly moistened with isopropyl alcohol to gently clean the print head surface. Allow it to dry completely before closing.
Why is my printer not printing?
Check that the printer is powered on and connected. Verify that the ribbon and labels are loaded correctly. Open the driver settings and ensure the correct media type is selected. Try a test print.
Can I print on continuous labels?
Yes, the R4221 supports continuous labels. In the driver settings, select 'Continuous' as the media type and set the appropriate label length.
How do I replace the ribbon?
Open the printer cover. Remove the empty ribbon core and insert a new ribbon roll, ensuring the ribbon unwinds in the correct direction. Thread the ribbon through the print head and take-up spool, then close the cover.
What is the maximum print speed?
The maximum print speed is up to 4 inches per second (102 mm/s) depending on the media type and print quality settings.
Is the printer compatible with macOS?
Yes, drivers are available for both Windows and macOS. Download the appropriate driver from the Evolis website for your operating system.
How do I perform a factory reset?
To reset to factory defaults, turn off the printer. Press and hold the feed button while powering on. Continue holding until the printer performs a series of movements, then release. The printer will restore default settings.
Where can I find spare parts or accessories?
Spare parts such as print heads, platen rollers, and ribbon adapters are available through Evolis authorized resellers. Visit the Evolis website or contact customer support for a list of compatible accessories.
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