KC Max - Printer Evolis - Free user manual and instructions
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| Product Type | Plastic card printer |
| Brand | Evolis |
| Model | KC Max |
| Printing Technology | Thermal transfer (dye-sublimation / resin) |
| Print Resolution | 300 dpi (11.8 dots/mm) |
| Print Speed (Color) | Up to 190 cards/hour (single-sided) |
| Print Speed (Monochrome) | Up to 800 cards/hour |
| Printing Sides | Single-sided (optional dual-sided upgrade) |
| Card Format | CR-80 (ISO) with optional CR-79 magnetic stripe |
| Card Thickness | 0.25 to 1 mm (10–40 mil) |
| Interface | USB 2.0, Ethernet 10/100 |
| Dimensions (W x D x H) | 425 x 197 x 209 mm (16.7 x 7.8 x 8.2 in) |
| Weight | 4.5 kg (9.9 lbs) |
| Power Supply | 100–240 V AC, 50/60 Hz, 1.5 A |
| Power Consumption | Max 150 W (printing), < 30 W (idle) |
| Operating Temperature | 15°C to 35°C (59°F to 95°F) |
| Humidity Range | 20% to 80% non-condensing |
| Ribbon Panel Configuration | YMCKO (color + black + topcoat), single-color black, or hologram |
| Cleaning and Maintenance | Use Evolis cleaning kit (cleaning card and pen) every 1000 prints or after ribbon change |
| Safety Certifications | CE, FCC, RoHS, UL/cUL |
| Spare Parts Available | Print head, feed rollers, cleaning roller, ribbon cartridges |
| Software Compatibility | Windows, macOS, Linux (with SDK); Evolis Premium Suite |
| Warranty | 2 years (printer), 1 year (print head) or 250,000 prints |
Frequently Asked Questions - KC Max Evolis
How do I install the printer driver for the KC Max?
Download the latest driver from the Evolis support website. Run the installer and connect the printer via USB or Ethernet. Follow on-screen instructions. Restart your computer if prompted.
What card types can the KC Max print on?
The KC Max supports PVC, composite PVC, and PET cards in CR-80 format (85.6 x 54 mm). It can print on cards with thickness from 0.25 mm to 1 mm. For magnetic stripe or smart chip cards, use compatible pre-encoded cards.
How do I replace the ribbon cartridge?
Open the printer cover. Pull the used ribbon straight out. Insert the new cartridge so the ribbon passes under the print head and over the take-up spool. Close the cover. The printer will automatically detect the new ribbon.
Why are my prints fading or have streaks?
Fading or streaks usually indicate a dirty print head or incorrect ribbon type. Run a cleaning cycle using an Evolis cleaning card. If the problem persists, replace the ribbon with a genuine Evolis ribbon and check that the card settings match the ribbon configuration.
How do I clean the printer?
Use the Evolis cleaning kit. Insert the cleaning card into the feeder and select 'Clean' from the printer menu or software. For deeper cleaning, use the cleaning pen on the print head and rollers. Clean every 1000 prints or after each ribbon change.
Can I print on both sides of the card?
The KC Max comes standard as single-sided. An optional dual-sided upgrade kit (flip-over module) is available. Contact your Evolis reseller for installation. Once upgraded, you can print both sides in a single pass.
What software is compatible with the KC Max?
The printer works with any software that supports Windows printer drivers. Evolis also provides Evolis Premium Suite for card design and encoding. For custom integration, use the SDK (supports C++, .NET, Java).
How do I interpret the status LED blinks?
Solid green = ready. Slow blink green = printing. Fast red blink = error (e.g., ribbon end, card jam). Solid red = critical error. Refer to the user manual for specific blink patterns. Press the front button to clear minor errors.
What should I do if a card gets jammed?
Turn off the printer and open the cover. Gently remove the jammed card by pulling it in the direction of the feed. Avoid touching the print head. Close the cover and power on. If jams recur, clean the rollers and check card thickness.
Where can I find spare parts like the print head?
Genuine Evolis spare parts are available through authorized distributors or the Evolis online store. Common parts include print head, main roller, cleaning roller, and ribbon cartridges. Use only Evolis parts to maintain warranty and quality.
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USER MANUAL KC Max Evolis
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Product information
Brand : Evolis
Model : KC Max
Category : Printer