Remote iMatrix - Security Camera AVer - Free user manual and instructions
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| Product Type | Network Security Camera (PTZ) |
| Brand | AVer |
| Model | Remote iMatrix |
| Dimensions (W x H x D) | 150 x 120 x 110 mm |
| Weight | 0.9 kg |
| Power Supply | DC 12V or PoE (Power over Ethernet) |
| Resolution | Up to 2 megapixels (1920 x 1080) |
| Pan / Tilt Range | Pan: 0° to 360°, Tilt: -10° to 90° |
| Night Vision | IR LEDs up to 30 meters |
| Connectivity | Ethernet 10/100 Mbps, Wi-Fi optional |
| Video Compression | H.265, H.264, MJPEG |
| Audio | Built-in microphone and speaker, two-way audio |
| Storage | MicroSD card slot (up to 256 GB), cloud storage |
| Operating Temperature | -10°C to 50°C |
| Ingress Protection | IP66 (outdoor rated) |
| Mounting | Ceiling or wall mount bracket included |
| Maintenance | Clean lens with soft dry cloth; avoid solvents |
| Safety | Use only approved power adapter; indoor use unless IP66 |
| Spare Parts | Replacement brackets, power adapters, and mounting kits available |
| Repairability | Designed for professional service; no user-serviceable parts |
| General Information | Supports ONVIF, RTSP, and cloud management via AVer app |
Frequently Asked Questions - Remote iMatrix AVer
How do I reset the AVer Remote iMatrix to factory defaults?
Press and hold the reset button on the camera for 10 seconds using a paperclip. The camera will reboot and restore default settings.
Can I use the camera without an internet connection?
Yes, the camera can operate locally over LAN. However, remote access and cloud features require an internet connection.
What is the maximum resolution and frame rate?
The camera supports up to 1920x1080 at 30 fps in H.265 mode.
How do I enable motion detection?
Log into the camera's web interface, go to Settings > Event > Motion Detection, and draw active areas on the video feed.
Does the camera support Power over Ethernet (PoE)?
Yes, the Remote iMatrix is PoE-compliant (802.3af). Connect to a PoE switch or injector for both power and data.
How do I adjust the pan and tilt remotely?
Use the AVer PTZ app or the web interface's PTZ control panel. You can also use IR remote if included.
What storage options are available?
The camera has a MicroSD card slot (up to 256 GB) and supports cloud storage subscriptions for continuous recording.
How do I clean the camera lens?
Use a soft, lint-free cloth slightly dampened with water or lens cleaner. Avoid abrasive materials that may scratch the lens.
Can I connect the camera to a third-party NVR?
Yes, the camera supports ONVIF Profile S and RTSP, making it compatible with many NVRs and video management software.
Why is the camera not showing video?
Check network cable connection, ensure power (PoE or 12V) is supplied, and verify that the camera IP address is accessible from your network. Try a hard reset if needed.
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