ErisStation VCS702 - Video Conferencing System VTECH - Free user manual and instructions
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| Product type | Video conferencing system |
| Brand | VTech |
| Model | ErisStation VCS702 |
| Dimensions (W x D x H) | 250 x 200 x 60 mm |
| Weight | 1.2 kg |
| Power supply | 5V/2A power adapter |
| Key features | HD audio and video calls, noise reduction, Bluetooth and USB connectivity, omnidirectional speaker, far-field microphone |
| Connectivity | Bluetooth 5.0, USB-C, RJ45 network port |
| Compatibility | Windows, macOS, iOS, Android |
| Color | Black |
| Warranty | 2 years |
| Maintenance and cleaning | Clean with a soft dry cloth, avoid liquids |
| Safety | Regular software updates, CE, FCC compliance |
| Spare parts and repairability | Not applicable (no spare parts available) |
| General information | Indoor use, operating temperature 0 to 40°C |
| Box contents | Main unit, USB-C cable, power adapter, quick start guide, RJ45 cable |
Frequently Asked Questions - ErisStation VCS702 VTECH
How do I connect the ErisStation VCS702 to my computer?
Use the included USB-C cable and plug it into a USB port on your computer. The device is automatically recognized as an audio and video device. For video calls, make sure your video conferencing software (Zoom, Teams, etc.) selects the ErisStation as the audio source and camera.
How do I pair the device via Bluetooth?
Turn on the ErisStation VCS702 and put it in pairing mode by holding the Bluetooth button until the LED flashes blue. On your device (smartphone, tablet), enable Bluetooth and select 'VTech ErisStation VCS702' from the list of devices.
How do I mute the microphone?
Press the mute button (microphone crossed out icon) on the top of the device. A red LED lights up to indicate the mic is muted. Press again to unmute.
How do I adjust the volume?
Turn the volume dial on the side of the device. You can also use the volume keys on your computer or your video conferencing application. The adjustment is independent for each source.
How do I update the firmware?
Download the update software from support.vtech.com/business. Connect the device to your computer via USB-C and run the program. Follow the on-screen instructions. Do not disconnect the device during the update.
How do I clean the ErisStation VCS702?
Use a soft, slightly damp (not wet) cloth to wipe the surface. Avoid solvents or abrasive cleaners. Do not let liquid enter openings. For the speaker grille, use an anti-static brush.
How do I set up the device in a meeting room?
Place the ErisStation VCS702 at the center of the table, at least 1 meter from participants. Connect the Ethernet cable if using a wired network connection, or connect via Bluetooth to the room's computer. Launch your video conferencing application and select the device as the audio/video device.
What to do in case of echo during a call?
Check that the device is not placed too close to a wall or reflective surface. Reduce the speaker volume. Ensure other participants do not have their speakers too loud. You can also enable echo reduction in your video conferencing software settings.
What is the microphone range?
The far-field microphone optimally picks up voices up to 3 meters away. Beyond that, quality may decrease. For large rooms, the use of optional additional microphones is recommended.
How do I reset the device to factory settings?
Press and hold simultaneously the Volume + and Volume - buttons for 5 seconds until the LED flashes red. Release and wait for reboot. All settings will be reset, including Bluetooth pairings.
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USER MANUAL ErisStation VCS702 VTECH
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Product information
Brand : VTECH
Model : ErisStation VCS702
Category : Video Conferencing System