TWS CROWD - Headphones GoGen - Free user manual and instructions
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| Product Type | True Wireless Stereo (TWS) Earbuds |
| Model | TWS CROWD |
| Brand | GoGen |
| Driver Size | 10 mm |
| Frequency Response | 20 Hz – 20 kHz |
| Bluetooth Version | 5.0 |
| Bluetooth Range | 10 m (33 ft) |
| Battery Life (Earbuds) | Up to 4 hours per charge |
| Battery Life (with Charging Case) | Up to 16 hours total |
| Charging Time | Approx. 1.5 hours for earbuds |
| Charging Connector | Micro USB |
| Microphone | Built-in, omnidirectional |
| Water Resistance | IPX5 (sweat and splash proof) |
| Weight (per earbud) | Approx. 4 g |
| Weight (charging case) | Approx. 30 g |
| Controls | Touch controls (play/pause, volume, call) |
| Compatibility | Most Bluetooth-enabled devices |
| What's in the Box | Earbuds, charging case, charging cable, ear tips (3 sizes), user manual |
Frequently Asked Questions - TWS CROWD GoGen
How do I pair the GoGen TWS CROWD earbuds with my phone?
To pair the earbuds, first ensure both earbuds are charged. Take them out of the charging case; they will automatically power on and enter pairing mode (the LED will flash quickly). On your phone, enable Bluetooth and select 'GoGen TWS CROWD' from the list. If prompted, enter 0000 as the PIN. Once connected, the LED will flash slowly.
How do I charge the earbuds and the case?
Place the earbuds back into the charging case; they will begin charging automatically. To charge the case, connect the included Micro USB cable to the charging port on the case and plug the other end into a USB power source (e.g., a computer or wall adapter). The LED on the case will indicate charging status.
How do I reset the earbuds?
To reset the GoGen TWS CROWD earbuds, place them in the charging case and close the lid. Wait 10 seconds, then take them out again. If the issue persists, try the following: With the earbuds in the case, press and hold the touch area on both earbuds for 10 seconds until the LEDs flash red three times. Then remove them from the case and re-pair with your device.
How do I check the battery level of the earbuds?
On most smartphones, the battery level of the GoGen TWS CROWD earbuds will appear in the Bluetooth settings or status bar when connected. Additionally, the LED on the charging case indicates the case battery level: Green (high), Yellow (medium), Red (low).
Can I use only one earbud at a time?
Yes, you can use the left or right earbud independently for mono audio and calls. Simply take one earbud out of the case and pair it; the other can remain in the case. If both are out, they will connect as a stereo pair, but you can still use just one for calls.
How do I control music and calls with the earbuds?
The earbuds have touch controls: Tap once to play/pause or answer/end a call. Tap twice to skip to the next track. Tap three times to go back to the previous track. Press and hold for 2 seconds to activate the voice assistant (Siri/Google Assistant) or reject a call.
What should I do if the earbuds don't connect to each other?
If the left and right earbuds do not connect to each other, try the following: Place both earbuds in the charging case, ensure they are charging, and close the lid. After 5 seconds, remove them; they should automatically pair. If not, reset the earbuds as described in the reset question. This will clear the pairing list and force a fresh connection.
Are the GoGen TWS CROWD earbuds water-resistant?
Yes, the earbuds have an IPX5 rating, meaning they are protected against sweat and light splashes. However, they are not suitable for swimming or submersion in water. After intense workouts, wipe them dry before storing.
How do I clean the earbuds and ear tips?
To clean the earbuds, use a soft, dry cloth. For the ear tips, remove them from the earbuds and rinse with warm water. Allow them to dry completely before reattaching. Do not use abrasive cleaners or immerse the earbuds themselves in water.
Where can I find the user manual for the GoGen TWS CROWD?
The user manual is available for free download in PDF format from the notice-facile.com website. You can also access it directly from the product page by clicking the download button. The manual contains detailed instructions, safety information, and warranty details.
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USER MANUAL TWS CROWD GoGen
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Product information
Brand : GoGen
Model : TWS CROWD
Category : Headphones