Sapphire Masonry RIB2311ML - Heating Rinnai - Free user manual and instructions
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| Product Type | Gas fireplace insert (masonry compatible) |
| Model | Sapphire Masonry RIB2311ML |
| Brand | Rinnai |
| Fuel Type | Natural gas or propane (convertible) |
| Input Rating (Max) | 26,000 BTU/h (natural gas) |
| Efficiency | Up to 85% AFUE |
| Dimensions (W x H x D) | 23.5" x 28.5" x 16.5" (596 x 724 x 419 mm) |
| Weight | 85 lbs (38.6 kg) |
| Ignition | Electronic intermittent pilot (IPI) |
| Controls | Remote control with thermostat |
| Venting | Direct vent (coaxial), top or rear exit |
| Vent Size | 4" x 6 5/8" (100 x 168 mm) |
| Glass Viewing Area | Large ceramic glass, 20" x 22" |
| Log Set | Realistic ceramic fiber logs |
| Ember Bed | Glowing ember bed with optional lava rock |
| Safety Features | Oxygen depletion sensor (ODS), flame failure safeguard, overheat protection |
| Maintenance | Annual inspection; clean glass, logs, and burner |
| Warranty | Limited lifetime on combustion chamber; 5 years on parts |
| Certifications | ANSI Z21.88, CSA 2.33 |
Frequently Asked Questions - Sapphire Masonry RIB2311ML Rinnai
What type of fuel does the Rinnai Sapphire Masonry RIB2311ML use?
It operates on natural gas and can be converted to propane using a conversion kit.
Can the Sapphire RIB2311ML be installed in an existing masonry fireplace?
Yes, it is designed for masonry fireplace inserts. Ensure proper venting and clearance to combustibles as per the manual.
What are the minimum clearances to combustibles?
Typical minimum clearances: top: 6 in, sides: 1 in, back: 1 in, floor: 0 in (non-combustible). Always refer to the installation manual.
How do I change the batteries in the remote control?
Open the battery compartment on the back of the remote and replace with two AAA alkaline batteries.
What does the oxygen depletion sensor (ODS) do?
The ODS automatically shuts off the gas if oxygen levels drop below a safe threshold, preventing carbon monoxide buildup.
How do I clean the glass on my Sapphire fireplace?
Use a soft cloth and mild glass cleaner (or vinegar/water). Avoid abrasive materials. Clean only when the fireplace is cool.
Can I use the fireplace during a power outage?
No, because it uses an electronic ignition (IPI) that requires AC power. A backup battery system is not included.
What is the maximum vent length?
Maximum vent length is up to 50 feet (15 m) with up to 6 elbows. Exact length depends on configuration; see the manual.
How do I turn off the pilot light?
Turn the remote control to OFF and then set the main gas valve to OFF. For extended shutdown, turn off the gas supply line.
What should I do if the fireplace does not ignite?
Check the gas supply, ensure the remote has fresh batteries, and verify the circuit breaker is on. If it still fails, contact a qualified technician.
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USER MANUAL Sapphire Masonry RIB2311ML Rinnai
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Product information
Brand : Rinnai
Model : Sapphire Masonry RIB2311ML
Category : Heating