SURFboard Touchstone Battery BPB026S - Battery Arris - Free user manual and instructions
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| Product Type | Backup Battery |
| Brand | Arris |
| Model | SURFboard Touchstone Battery BPB026S |
| Compatible Devices | Arris SURFboard Touchstone Series |
| Battery Type | Rechargeable Lithium-Ion |
| Voltage | 12V |
| Capacity | 3000mAh |
| Energy | 36Wh |
| Dimensions (L x W x H) | 6.0 x 3.5 x 1.5 inches (152 x 89 x 38 mm) |
| Weight | 0.8 lbs (363 g) |
| Operating Temperature | 32°F to 104°F (0°C to 40°C) |
| Charging Time | Approximately 8 hours |
| Standby Time | Up to 8 hours |
| Cycle Life | 500+ charge cycles |
| Overcharge Protection | Yes |
| Short Circuit Protection | Yes |
| Safety Certifications | UL, CE, RoHS |
| Maintenance | Keep terminals clean; recharge every 3 months when stored |
| Replacement | Replace when runtime no longer meets needs |
| Warranty | 1 year limited |
Frequently Asked Questions - SURFboard Touchstone Battery BPB026S Arris
What devices is the Arris SURFboard Touchstone Battery BPB026S compatible with?
This battery is designed for Arris SURFboard Touchstone series cable modems and gateways. It provides backup power during outages. Consult your device manual to confirm compatibility.
How do I install the battery in my SURFboard device?
To install, locate the battery compartment on your SURFboard device, usually on the bottom or back. Insert the battery securely, ensuring the connector aligns properly. Close the compartment. The device will automatically charge the battery.
How long does the battery take to charge?
A full charge from empty takes approximately 8 hours. The device must be powered on and connected to AC power for charging. The battery charge level may be indicated via the device's LEDs or management interface.
How long will the battery last during a power outage?
The backup runtime depends on device power usage. Typically, it provides up to 8 hours of standby for a standard SURFboard modem. Actual time may vary with connected phones or accessories.
Can I replace the battery myself?
Yes, the battery is user-replaceable. Follow the instructions in your device manual. Use only the Arris BPB026S or an authorized equivalent to ensure safety and performance.
What should I do if the battery is not charging?
First, ensure the device is plugged into a working AC outlet. Check that the battery is correctly seated. If the issue persists, try a different outlet or reset the device. If still not charging, the battery may be faulty and require replacement.
How should I store the battery if not in use?
Store the battery in a cool, dry place at room temperature, away from direct sunlight and heat sources. Charge it to about 50% capacity before storage. Recharge every 3 months to prevent deep discharge.
Is the battery recyclable?
Yes, this is a lithium-ion battery and should be recycled at an appropriate facility. Do not dispose of with household waste. Follow local regulations for battery recycling.
What safety precautions should I take with the battery?
Do not disassemble or puncture the battery. Avoid exposure to high temperatures or fire. If the battery swells or leaks, discontinue use and contact customer support. Keep out of reach of children.
How can I check the battery status on my SURFboard device?
Many SURFboard devices have a status LED for battery condition (e.g., solid green = charged, amber = charging, red = low). Alternatively, log into the device's web interface and check the 'Backup Battery' status under System or Maintenance.
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USER MANUAL SURFboard Touchstone Battery BPB026S Arris
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Product information
Brand : Arris
Model : SURFboard Touchstone Battery BPB026S
Category : Battery