C500 - Uncategorized Dormakaba - Free user manual and instructions
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| Type of Product | Electronic Door Lock |
| Brand | Dormakaba |
| Model | C500 |
| Dimensions (H x W x D) | 17.5 x 7.5 x 6.5 cm |
| Weight | 1.2 kg (including batteries) |
| Power Supply | 4 x AA alkaline batteries (1.5 V) |
| Battery Life | Up to 12 months under normal use |
| Low Battery Warning | Audible and visual indicator |
| Keypad | Backlit numeric keypad with 12 keys |
| User Codes | Up to 20 programmable user codes (4-6 digits) |
| Access Modes | PIN code, mechanical key override |
| Lock Type | Deadbolt (motorized) |
| Door Thickness Range | 35-55 mm |
| Operating Temperature | -20°C to +60°C |
| Water Resistance | IP54 (splash-proof) |
| Security Features | Anti-tamper alarm, auto-lock function, privacy mode |
| Installation | DIY with included template and screws; no wiring required |
| Maintenance | Clean exterior with damp cloth; avoid abrasive cleaners |
| Spare Parts and Repairability | Replacement batteries, keypad, and latch available; service by certified technician |
| Warranty | 2 years against manufacturing defects |
| Certifications | CE, FCC, RoHS |
Frequently Asked Questions - C500 Dormakaba
How do I install the Dormakaba C500 lock?
Installation is designed for DIY. Use the included mounting template, drill holes as marked, attach the latch, mount the exterior and interior assemblies, and secure with screws. No hardwiring needed. Refer to the installation manual for detailed steps.
How many user codes can I program?
You can program up to 20 user codes. Each code is 4-6 digits long. To add a code, enter master programming mode (default master code provided in manual), then follow the prompts.
What happens when the batteries are low?
The lock emits an audible beep and a visual LED indicator flashes when batteries are low. You can open the lock with a mechanical key on the exterior. Replace batteries immediately to avoid lockout.
Can I use the lock on a metal door?
Yes, but ensure door thickness is between 35-55 mm. For metal doors, you may need to use the provided screw anchors or consult a professional for proper installation.
How do I reset the lock to factory settings?
To reset, keep the interior reset button pressed for 5 seconds until you hear a long beep. This clears all user codes and resets the master code to default. See manual for factory reset procedure.
Is the lock weather-resistant?
Yes, it has an IP54 rating, making it splash-proof and suitable for outdoor use. Avoid direct water spray and install under a cover for extended protection.
What is the warranty period?
Dormakaba offers a 2-year warranty against manufacturing defects. This covers the lock body and internal components, but not batteries or damage due to misuse.
Can I use rechargeable batteries?
While possible, rechargeable batteries (NiMH) have lower voltage (1.2 V) compared to alkaline (1.5 V), which may reduce battery life and affect performance. Alkaline batteries are recommended.
How do I change the master code?
Enter programming mode with the current master code. Press the # key, then enter the new master code (4-6 digits), press # to confirm. Write down the new master code and keep it safe.
Does the lock have an auto-lock feature?
Yes, the auto-lock function automatically engages the deadbolt after a programmable delay (10-99 seconds). This can be enabled/disabled in programming mode. It enhances security by ensuring the door locks behind you.
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