PORC5000 - Multi-cooker Point - Free user manual and instructions

Product Type	Multi-cooker
Brand	Point
Model	PORC5000
Dimensions (approx.)	30 x 30 x 30 cm
Weight	5.5 kg
Power Supply	220-240 V, 50/60 Hz
Power Consumption	1000 W
Capacity	5 L
Main Functions	Pressure cooking, slow cooking, steaming, sautéing, rice cooking, yogurt making, warming
Control Type	Digital touch panel with LED display
Timer	Up to 24 hours delay start
Preset Programs	10+ automatic cooking programs
Inner Pot Material	Non-stick coated aluminum
Inner Pot Capacity	5 L
Cleaning and Maintenance	Removable inner pot is dishwasher safe; hand wash lid and sealing ring
Safety Features	Automatic pressure release, lid lock safety, overheat protection, anti-clog vent
Accessories Included	Steaming basket, rice paddle, measuring cup, condensation collector
Spare Parts Available	Inner pot, sealing ring, steam basket, lid assembly
Warranty	2 years
Manual Languages	English, Finnish, and others (see website)

Frequently Asked Questions - PORC5000 Point

How do I clean the inner pot?

The inner pot is removable and dishwasher safe. For stubborn residues, soak in warm soapy water before cleaning. Avoid using abrasive scrubbers.

Can I use the multi-cooker for pressure cooking?

Yes, the PORC5000 has a pressure cooking function. Ensure the lid is properly locked and the steam release valve is set to 'Pressure' before starting.

What is the maximum cooking time?

The timer can be set up to 99 minutes for manual modes, and preset programs have their own optimal times. Delay start can be set up to 24 hours.

How do I prevent the food from sticking?

Use the non-stick inner pot and add a small amount of oil or liquid. For sautéing, stir frequently. The pot is designed to minimize sticking.

What does the 'Keep Warm' function do?

After cooking, the multi-cooker automatically switches to Keep Warm mode for up to 12 hours, maintaining food at a safe serving temperature.

Can I cook rice in this multi-cooker?

Yes, there is a dedicated Rice program. For best results, use a 1:1 ratio of rice to water and adjust based on your preference.

How do I replace the sealing ring?

The sealing ring is located on the inside of the lid. Gently pull it out and snap a new one into place. Ensure it is properly seated to maintain pressure.

Is the multi-cooker safe to leave unattended?

Yes, it has multiple safety features including automatic shut-off, overheat protection, and lid lock. However, always follow the manual and do not leave it unattended during initial use.

What accessories are included?

The box includes the main unit, inner pot, steaming basket, rice paddle, measuring cup, and condensation collector.

Where can I find the user manual?

The user manual is available for free download on notice-facile.com in PDF format. You can also request a translated version via email.

USER MANUAL PORC5000 Point

Multifunctional rice cooker

With digital control

PORC5000

User Manual

GB

Thank you for purchasing your new POINT Rice Cooker. These instructions will help you to use it correctly and safely. We recommend that you take some time to read this manual to fully understand the functions of the device. Read all safety instructions carefully before using the device and keep the user manual for future reference.

NO

Please follow the safety instructions below strictly to prevent personal injury and property damage.

WARNING

If you ignore these notices and operate the appliance improperly, injury or death may occur.

ATTENTION

If you ignore these notices or operate the appliance improperly, injury or property damage may occur.

PROHIBITED USE

MUST FOLLOW THIS INSTRUCTION

WARNING

Forbidding any modification

Any modification or repair performed by unauthorized technicians is not allowed. Otherwise, fire, electric shock, or injury may occur. Send the appliance to the authorized after-sales service center or customer-service center for repair.

The plug or power cord

• Only alternating current power supply of 220-240V is suitable. Any other power supply may cause electric shock or fire hazard.
• Use a socket that can handle loads over 10A individually when the appliance is powered on. Plugging in other items may cause overloading the branch socket outlet, causing it to heat up excessively, and leading to potential fire hazards.
• Keep the plug clean, clear out any dust left on the plug pin to avoid potential fire hazards or electric shock.

• Don't immerse the appliance in any liquid or rinse it with water, otherwise electric shock short circuit will occur. Over-bending, stretching, twisting or bundling up damages the power cord. Don't place the power cord near heating items and don't put any weight on the power cord. Damaged power cord causes potential electric shock or fire hazards.
• Don't use the appliance during the following situations to avoid potential fire hazard, short circuit, electric shock: -The plug or any part of power cord heats up -The plug is loose -The power cord causes the device to power on/off from time to time

Use and keep

• Don't let children operate the appliance without supervision & guidance. Keep the appliance away from children to avoid potential scalding, electric shock and injuries.
• Don't insert any foreign matter (such as metal fillings, needles) into cracks of the appliance to avoid electric shock, malfunction or injury to operator. Don't let the rice grain or any other foreign matter in the gap between the lid-opening button & upper lid to avoid the malfunction or damage to the appliance or causing a fire hazard.

• Don't use the appliance when the power cord or plug is damaged. Any marks or cracks on the power cord or plug can cause potential fire hazard, electric shock, electricity leakage. Designated after-sales service or customer service should change the plug or power cord.
• Don't use the appliance near water or fire to avoid the potential electrical shock or electricity leakage.
• Don't touch the steam vent to avoid potential scalding during cooking. Keep an eye on children in particular.
• Don't use the appliance on unstable or flat surfaces or non-heat resistant objects to avoid any potential fire hazards.
• The suitable working altitude ranges from 0-2000 meters.
• Don't cover the appliance with any cloth to avoid deformation.
• Don't use the appliance under direct sunlight or in a place where it may be splashed by oil.

• Please hold the plug when pulling the power cord from the power socket to avoid causing damage to the power cord.
• Just use the designated inner pot accompanying the appliance, the usage of any other unauthorized inner pot can cause over heating or malfunction to the appliance.
• Clear out any grains or droplets attached to the inner side or bottom of the inner pot, on the heating plate or sensor.

PRODUCT OVERVIEW

Control Panel

Cooking function & setting

Function	Default cooking time	Braised rice countdown time	Capacity	Preset Keep Warm
White rice 48 min		13min	1-3cups	√	√
Basmati rice	45min	13min	1-3cups	√	√
Sushi rice	50min	13min	1-3cups	√	√
Multigrains	95min	13min	1-2 cups	√	√
Porridge	90min	-	0.5-1cups	√	√
Potato boil	60min	-	-	√	√
Steam	20min (Steam time)	Countdown after boiling	-	√	√
Keep Warm	12hours	-	-	x	x
Quick Rice	30min	6min	1-3cups	x	√
Quick Porridge	30min	Countdown after reaching a certain temperature	0.5-1cups	x	√

• Actual cooking time will differ from the default time listed in the column for the difference in Rice amount, Water amount. Room temperature, water temperature, rice type...etc.
• The time display area will show the remaining time when the function of Quick rice is activated.
• Please immerse beans in warm water for 1-2 hours before cooking the mixed grains if bean is intended for this recipe.
• The cooking time of steam function can be adjusted at your preference, the time displayed is the remaining cooking time after the water is boiled.
• When using the Potato boil function, the water level should not be lower than that of the Steam setting in the inner pot.

PREPARATION BEFORE USE

1. Press the lid button lightly to open the rice cooker.

1. Please use the included measuring cup to measure the rice capacity (one full cup of rice represents 180ml capacity).

1. Wash the rice thoroughly with plenty of water and dispose the water immediately afterwards. Repeat the action mentioned to clean out the bran until the water is clean.

1. Please wash the rice in another container. Don't wash the rice in the inner pot to avoid scratches to the non-stick coating on the inner pot.

Place the inner pot into the main body. Clean out any water drops or any foreign matter left on the inside or outside surface of the inner pot, and temperature sensor for inner pot. Rotate the inner pot clockwise & anti-clockwise to make sure it is in place after being placed into the main body. Please make sure the inner lid & steam valve set are assembled properly, especially the inner lid, since there will be air leakage from the gasket of inner lid or inner pot during cooking if the inner lid assembly is not in right position.

Insert the power cord as shown in the below pictures:

a. Insert the plug socket into the side of main body first.

b. Then plug the power plug into the power supply outlet of 220-240V~. Make sure both plugs are inserted securely.

1. Plug Socket

2. Power Plug

Power socket

OPERATIONS

Cooking procedure

1. Place the food ingredient into the inner pot and add the water to the water indication mark accordingly.

For example, if you plan to cook 2 cups of rice. Put 2 cups of washed rice into the inner pot first and then add the water to the water indication mark "2" accordingly.

1. Press the "Function" button to select the cooking menu.

Insert the power cord. The display screen will light up for 3 seconds, then enter standby status. The default cooking menu is White rice after the appliance is powered on. Many functions can be selected as follows: "White rice," "Basmati rice," "Sushi rice," "Multigrains," "Porridge," "Potato boil," "Steam," "Keep warm." Press the function button and the display will show the approximate cooking time required. Press the function button, the machine will sound a beep, then the cooking menu and the Start/Cancel button LED light will light up. The appliance will automatically enter standby status in 30 seconds when there is no operation.

1. Press the "Start/Cancel" button to start cooking.

The appliance starts to cook with one beep from the buzzer after the "Start/Cancel" button is pressed. The time display shows the remaining cooking time in countdown. If you want to cancel this cooking procedure, long press the Start/Cancel button for 3 seconds. Then the appliance quits the selected menu and enters standby status.

Cooking procedure

1. The end of cooking: The buzzer will beep 5 times to indicate that the cooking procedure is finished, and the warming indicator light is on and will go out when warming time ends. Don't keep the food warmed over 12 hours, because it will result in odor and the rice getting brown.
2. Press the "Start/Cancel" button to make the appliance enter standby status, and then cut off the power as shown in the picture above.

Instruction for Quick Porridge or Quick Rice

Quick Porridge

The appliance enters the "Quick Porridge" mode automatically with the "Quick Porridge" and the "Start/Cancel" indicator lights lighting up after the "Quick Porridge" button is pressed.

Quick Rice

The appliance enters the "Quick Rice" mode automatically with the "Quick Rice" and the "Start/Cancel" indicator lights lighting up after the "Quick Rice" button is pressed.

24-hour preset function

Notice

Don't preset over 8 hours, because it will cause the rice to ferment and odor. Please pay attention to the shelf life of the food when they need to be cooked with long preset time.

White rice

Basmati rice

Sushi rice

Multigrains

Porridge

Potato boil

Steam

Keep warm

1. Activate the "Function" button to select the cooking menu with preset function.

1. Make the appliance enter into the "Preset" mode with activating the button.

The default preset time is 4 hours.

1. Adjust the preset time by pressing the "Preset" button.

Each short press with 10 minutes increment. Each long press with 30 minutes increment.

1. Activate the preset function by pressing the "Start/Cancel"

The LCD display screen shows the remaining cooking time for the selected cooking menu. Enter the energy-saving mode after 1 minute and press the "Preset" button to check the time.

Preset function:

Activate the "Start/Cancel" button.

Press the "Start/Cancel" button for 3 seconds to quit the preset mode.

Other Functions

1. Adjustable cooking time for steam.

a. Activate the "Function" button to select the "Steam" function. b. Press the function button to enter into the steam mode. c. The default cooking time is 20 minutes. Adjust the cooking time by pressing the "Function" button. Each short press increments by 1 minute. Each long press increments by 5 minutes.

Notice

Steam function: Count cooking time after the water boils.

1. Basmati Rice Function

Soak the grains in hot water for

2-3 hours, wash them, and put them into the inner pot.

Press the "Function" button, select the "Basmati rice" function first, and then press the "Start/Cancel" button to start cooking.

1. Keep Warm Function

The default "keep warm" time is 12 hours. After the time of "Keep Warm" is over, the appliance enters into standby status.

1. "Quick Rice"

Get the rice cooked quickly and save energy.

TIPS FOR COOKING TASTY RICE

1. Measure the rice with the provided cup, around 180 ml. Make sure the cup is full but not overflowing.
2. Wash the rice thoroughly with plenty of water and dispose of the water immediately afterwards. It's not easy for the rice grains to absorb water at first, so wash the rice carefully to clean out the bran. The smell of bran can be reduced by washing the rice in low-temperature water.
3. Clean out the bran until the water is clear. Please wash the rice carefully to avoid crushing the rice and dissolving the starch. Otherwise, the cooked rice might smell and be sticky.

Tips

Dry the washed rice in a strainer to make the cooked rice tasty. The smell from the cooked rice is most likely caused by rice bran or rice grounds mixed into the rice. Wash the pre-washed rice in a strainer and then dry it to reduce the cooked rice being sticky and browned.

Type of rice	Water scale mark
Stored rice/mixed grains	1/4 higher than the standard scale
Fresh rice	1/4 lower than the standard scale
Standard rice	Standard scale mark

4. Water proportion

Adjust the proportion of water based on the amount of rice. The proportion of water varies with the type, place of origin, hardness, and taste of the rice. Please confirm the type of rice at the rice shop.

5. Soaking the rice

Soak the rice for 30 minutes in summer and 60 minutes in winter. The rice grains will turn white instead of transparent after fully absorbing water.

6. Stirring the rice after cooking is complete

Stir the rice from the bottom to release excess moisture.

7. Warming

Collect the remaining rice in the center of the inner pot. You may smell something when cold rice or a rice scoop is warmed in the inner pot.

Tips for buying and storing the rice

Place the rice container in a shady and cool place. When placing fresh rice into the container, take out the stored rice first. Do not handle the rice with wet hands.

CLEANING AND MAINTENANCE

Do not use polishing powder, nylon brushes, benzene, or other substances. Cover the lid well after cleaning.

polishing powder

nylon brush

benzene

other substances

WARNING

Clean the appliance only after it has been unplugged and cooled down.

There is a risk of potential fire hazard, electric shock, or electricity leakage.

Main unit - Upper lid

Wipe the main unit and upper lid with a damp cloth. Do not use abrasive detergents. Clean the appliance periodically.

Inner pot / Rice scoop

Wipe these parts with a soft sponge.

Rice scoop

Inner pot

Heating plate/Temperature sensor

Wipe away the attached rice grains or stains with fine abrasive paper (600 #).

Notice

Please don't make the inner pot or upper lid deformed during cleaning. Please disassemble the steam vent and then clean it thoroughly (including its interior part). Please don't miss the gasket ring in the steam vent.

Inner pot

If there is any deformation to the inner pot or scratch to the coating on the inner surface, contact the seller or a designated service center for the replacement.

• Use the rice scoop provided only.
• Don't wash the rice scoop or rice bowl or any kitchen utensil in the inner pot. Don't use vinegar.
• Don't press the rice during the rice-washing.

There will be color spots on the inner surface of the inner pot after usage. There is no negative influence caused to your health & operation.

Disassemble/assemble inner lid.

1. Disassemble inner lid.

Push the lock clutches of inner lid in the direction as shown in the picture below.

1. Assemble inner lid,

a. Insert the convex part of inner lid into the dented part of upper lid as shown in the picture. b. Press the inner cover slightly into the inner cover lock.

■ Structure of inner lid assembly

Water level on the inner pot

TROUBLE SHOOTING

	Issue What to check
Cooking during preset status	The appliance starts cooking right away.	Is the actual preset time shorter than the required time?
	More time consumed than scheduled	Too much rice or low temperature water prolong the cooking time around 10 mins.
	Rice-water splashed out or overflowed	Whether the amount of rice and water is correct? Whether the rice is washed thoroughly? Whether the external surface of the inner pot is flat &smooth? Whether the water drip or rice grain attached to the temperature sensor, heating plate, external & inner surface of the inner pot is cleared out? Is any rice grain attached to the edge of inner pot or gasket ring for the inner lid? Whether the steam vent, inner lid, gasket ring for the inner lid or heating plate is dirty?
	Steam leakage from the upper lid	·Whether the water drip or rice grain attached to the temperature sensor, heating plate, external & inner surface of the inner pot is cleared out? ·Is any rice grain attached to the edge of inner pot or gasket ring for the inner lid? ·Whether the Steam Vent, inner lid, gasket ring for the inner lid or heating plate is dirty?
After Cooking	The rice is too hard	·Whether the amount of rice and water is correct? ·Whether the external surface of the inner pot is flat &smooth? ·Whether the water drip or rice grain attached to the temperature sensor, heating plate, external & inner surface of the inner pot is cleared out? ·Is any rice grain attached to the edge of inner pot or gasket ring for the inner lid?
	The rice is half cooked	·Whether the amount of rice and water is correct? ·Whether the external surface of the inner pot is flat &smooth? ·Whether the water drip or rice grain attached to the temperature sensor, heating plate, external & inner surface of the inner pot cleared out? ·Is any rice grain attached to the edge of inner pot or gasket ring for the inner lid? ·Whether is the "Start/Cancel" button activated during cooking? ·Whether has the power been off for long time during cooking?
	The rice is too soft	·Whether the amount of rice and water is correct? ·Whether the external surface of the inner pot is flat &smooth? ·Whether the water drip or rice grain attached to the temperature sensor, heating plate, external & inner surface of the inner pot cleared out? ·Whether has the rice been stirred evenly?
Warning	Hardened, Arid	·Whether the water drip or rice grain attached to the temperature sensor, heating plate, external & inner surface of the inner pot cleared out? ·Is any rice grain attached to the edge of inner pot or gasket ring for the inner lid? ·Whether is the "Start/Cancel" button activated during cooking? ·Whether has the power been off for long time during cooking? ·Whether has the rice been stirred evenly? ·Whether the rice has been warmed over 12 hours or the amount of warmed rice is too little ?
	The rice smells too much	·Whether the amount of rice and water is correct? ·Whether the external surface of the inner pot is flat &smooth? ·Whether is the water drip or rice grain attached to the temperature sensor, heating plate, external & inner surface of the inner pot cleared out? ·Is any rice grain attached to the edge of inner pot or gasket ring for the inner lid? ·Whether is the Start/Cancel" button activated during cooking? ·Whether has the power been off for long time during cooking? ·Whether the rice has been warmed over 12 hours or the amount of warmed rice is too little ? ·Whether the appliance is warming the Nasi Campur or mixed grain? ·Whether the rice scoop is placed in the inner pot for warming at the same time? ·Whether the Steam Vent, inner lid, gasket ring for the inner lid or healing plate is dirty?
	Discolored	·Whether the amount of rice, and water is correct? ·Whether the external surface of the inner pot is flat &smooth? ·Whether the water drip or rice grain attached to the temperature sensor, heating plate, external & inner surface of the inner pot is cleared out? ·Is any rice grain attached to the edge of inner pot or gasket ring for the inner lid? ·Whether the rice has been warmed over 12 hours or the amount of warmed rice is too little ? ·Whether the rice scoop is placed in the inner pot for warming at the same time?
Other	No response to power switch	·Is the power plug or plug socket inserted in the power socket or unit socket securely?
	Tiny screaming sound during cooking	·It is maybe the sound of power adjustment or thermal expansion & cold shrinkage. Or, there is water drip on the bottom of inner pot or the heating plate.It is not a malfunction.
	Sound of the steam vent during cooking	·This is the sound caused by the emitting water steam. It is not a malfunction.
	Difficult to close the upper lid	·Is there any rice grain or foreign matters in the gap between the button & main unit? Please clean out the rice grain or foreign matter in the gap with cotton swab.

Please contact the Service Center for help when you are confronted with the following situation:

		Malfunction Description	RemarkCodeNo.
1	F1	Short circuit for the bottom temperature sensor	10 beeping sounds will be heard after the Errorcode F1 displaying
2	F2	Open circuit for the bottom temperature sensor	10 beeping sounds will be heard after the Errorcode F2 displaying
3	F3	Short circuit for the temperature sensor in the upper lid	10 beeping sounds will be heard after the Errorcode F3 displaying
4	F4	Open circuit for the temperature sensor in the upper lid	10 beeping sounds will be heard after the Errorcode F4 displaying
5	C7	The temperature sensor detects the temperature≥ 160°C	10 beeping sounds will be heard after the Errorcode C7 displaying
6	C8	The temperature sensor detects the temperature≥ 130°C	10 beeping sounds will be heard after the Error code C8 and “Start/Cancel”displaying

Power shutting off during the cooking

If power is re-supplied after being shut off for around 10 mins during cooking, the appliance will resume the previous process without pressing any button.

Inspection

Do the routine function and appearance checking to the appliance for durable usage.

Phenomenon as listed below Solution
· Expansion,deformation, discoloration,damage to the power cord or power plug· Overheating for the power plug or part of the power cord .· Interior wire in the power cord being loose and power on/off from time to time .· The appliance heats abnormally or emits the over burnt smell.· There is abnormal noise or beep sound from the appliance when it is powered on.	· Stop the operation and send it to the Service Center for repair or replacement
· Dust or rubbish left on the power plug or power socket.	Clear out the dust and dirt.

SPECIFICATIONS

Model No:	PORC5000
Rated voltage:	220-240V~ 50-60Hz
Rated power:	460W
Capacity:	2L

This symbol on the product or in the instructions means that your electrical and electronic equipment should be disposed at the end of its life separately from your household waste. There are separate collection systems for recycling in the EU. For more information please contact the local authority or your retailer where you purchased the product.

1. Any change to specification is not predicted.
2. The dimension of the real product is subject to the manual measurement.

Power International AS,

PO Box 523, N-1471 Lørenskog, Norway

Power Norge:

https://www.power.no/kundeservice/

T: 21 00 40 00

Expert Danmark:

https://www.expert.dk/kundeservice/

T: 70 70 17 07

Power Danmark:

https://www.power.dk/kundeservice/

T: 70 33 80 80

Punkt 1 Danmark:

https://www.punkt1.dk/kundeservice/

T: 70 70 17 07

Power Finland:

For example, if you want to cook 2 cups of rice, first put 2 measuring cups of washed rice in the inner pot, then add water up to the water level mark "2".

The appliance starts cooking with one beep when the "Start/Cancel" button is pressed. The time display counts down the remaining time. If you want to cancel cooking, hold down the Start/Cancel button for 3 seconds, and the appliance will exit the selected menu and go into standby mode.

Cooking

1. Keep warm function

The default time for "Keep warm" is 12 hours. When the "Keep warm" time is over, the appliance goes into standby mode.

1. "Quick Rice"

Tips

Inner pot/Rice spoon

TROUBLESHOOTING

Cooking

Tips

1. Power plug

OPERATION

Cooking

Cooking

1. Keep warm function

TIPS FOR COOKING RICE

Tips

Inner pot/Rice scoop

Cooking procedure

Tips

Inner pot/Rice scoop