CNBQT3719EW - Refrigerator CANDY - Free user manual and instructions

Product type	Fridge-freezer combination
Brand	Candy
Model	CNBQT3719EW
Height (cm)	185
Width (cm)	60
Depth (cm)	65
Net weight (kg)	68
Power supply	220-240 V ~ 50 Hz
Energy class	E (previous scale A+++ to D)
Fridge capacity (L)	221
Freezer capacity (L)	80
Cooling type	Ventilated (No Frost)
Interior lighting	LED
Number of shelves	4 in the fridge, 3 in the freezer
Water dispenser option	No
Noise level (dB)	40
Maintenance and cleaning	Clean regularly with a soft cloth and soapy water. Manual defrosting of the freezer if necessary.
Safety	Automatic door closing, child lock available
Spare parts and repairability	Repairability index: 7.2/10. Parts available through Candy approved service.
General information	Free-standing or built-in installation (not supplied). 2-year warranty.

Frequently Asked Questions - CNBQT3719EW CANDY

How to adjust the temperature of my Candy CNBQT3719EW fridge?

Use the adjustment button located inside the fridge. Turn it to a position between 1 and 5, where 1 is the least cold and 5 is the coldest. The recommended temperature is 4°C for the fridge and -18°C for the freezer.

What to do if my fridge is not cooling enough?

Check that the ambient temperature is not too high, the ventilation grilles are not obstructed, and the door is properly closed. Also ensure that the setting is not on a too low position. If the problem persists, contact after-sales service.

How to defrost the freezer of my Candy fridge?

To defrost manually, unplug the appliance and remove the food. Leave the freezer door open and place towels to absorb water. Never use sharp objects to remove ice.

My fridge is making noise, is this normal?

A slight hum or gurgle is normal due to the operation of the compressor and cooling circuit. If the noise becomes loud or irregular, check that the appliance is level and stable. Contact after-sales service if the noise persists.

How to clean the interior of my Candy fridge?

Unplug the appliance and remove the food. Clean with a soft cloth soaked in warm water and mild soap. Rinse and dry thoroughly. Avoid abrasive cleaners or solvents.

Where can I find spare parts for my Candy fridge?

Spare parts are available from Candy approved dealers or on their official website. You can also contact after-sales service to order specific parts.

How to reverse the door opening direction?

Door reversal is possible. Consult the installation manual for detailed steps. You will need basic tools (screwdriver, wrench). If unsure, call a professional.

What is the energy class of my Candy CNBQT3719EW fridge?

This model is rated E on the old European scale (A+++ to D). It consumes about 250 kWh per year.

Can I install my fridge in an unheated garage?

No, the ambient temperature must be between 10°C and 38°C for correct operation. Below 10°C, the compressor may not start.

How to activate the child lock?

Press the temperature adjustment buttons of the fridge and freezer simultaneously for 3 seconds until the lock symbol appears on the display.

USER MANUAL CNBQT3719EW CANDY

CNBQT3719EW CNBQT5719DW

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WARNING: Risk of fire/flammable material

EN

The symbol indicates there is a risk of fire since flammable materials are used. Take care to avoid causing a fire by igniting flammable material.

22 Care and cleaning

24 Troubleshooting

28 Installation

35 Technical data

37 Customer service

Before first use 8

Installation 8

Daily use 9

Refrigerant gas information 11

Standby function 15

Wi-Fi function 15

Adjust the refrigeration temperature 16

Adjust the Freeze temperature 17

Super Cool function 17

Super Freeze function 17

Holiday function 18

ECO function 18

Please click the contents to look at the detail information.

Thank you for purchasing a Haier Product.

Please read these instructions carefully before using this appliance. The instructions contain important information which will help you get the best out of the appliance and ensure safe and proper installation, use and maintenance.

Keep this manual in a convenient place so you can always refer to it for the safe and proper use of the appliance.

If you sell the appliance, give it away, or leave it behind when you move house, make sure you also pass this manual so that the new owner can become familiar with the appliance and safety warnings.

Accessories

Check the accessories and literature in accordance with this list:

Ice cube tray

Egg tray

Energy label

Warranty card

Safety Warning Manual

Screw

Cover

Sponge block

Slide guide

Slide assembly

Fixed plate

Hinge cover

Fixed plate II

Bottom fixed plate

Top fixed plate

Bottom cover, bottom side cover

Seal strip

Seal sponge

Bottom hinge cover

WARNING - Important Safety information

NOTICE - General information and tips

Environmental information

Disposal

Help protect the environment and human health. Put the packaging in applicable containers to recycle it. Help to recycle waste of electrical and electronic appliances. Do not dispose appliances marked with this symbol with the household waste. Return the product to your local recycling facility or contact your municipal office.

WARNING!

Risk of injury or suffocation!

Refrigerants and gases must be disposed of professionally. Ensure that the tubing of the refrigerant circuit is not damaged before being properly disposed of. Disconnect the appliance from the mains supply. Cut off the mains cable and dispose of it. Remove the trays and drawers as well as the door catch and seals, to prevent children and pets to get closed in the appliance.

Before switching on the appliance for the first time read the following safety hints!

WARNING!

Before first use

▶ Make sure there is no transport damage. ▶ Wait at least two hours before installing the appliance in order to ensure the refrigerant circuit is fully efficient. ▶ Handle the appliance always with at least two persons because it is heavy. Remove all packaging materials, keep them out of children's reach and dispose them in an environmentally friendly manner. ▶ Clean the inside and outside of the appliance with water and a mild detergent before putting any food in it. ▶ After the appliance has been levelled and cleaned, wait for at least 2-5 hours before connecting it to the power supply. See Section INSTALLATION. ▶ Precool the compartments at high settings before loading with food. The function Power-Freeze helps to cool down the compartments quickly. The refrigerator temperature and freezer temperature are automatically set to 5°C and -18°C respectively. These are the recommended settings. If desired, you can change these temperatures manually. Please see ADJUST THE TEMPERATURE.

Installation

The appliance should be placed in a well-ventilated place. Ensure a space of at least 10 cm above and around the appliance. Never place the appliance in a damp area or location where it might be splashed with water. Clean and dry water splashes and stains with a soft clean cloth. Do not install the appliance in direct sunlight or in the near of heat sources (e.g. stoves, heaters). Install and level the appliance in an area suitable for its size and use. Keep ventilation openings in the appliance or in the in-built structure clear of obstruction. Make sure that the electrical information on the rating plate agrees with the power supply. If it does not, contact an electrician. The appliance is operated by a 220-240 VAC/50 Hz power supply. Abnormal voltage fluctuation may cause the appliance to fail to start, or damage to the temperature control or compressor, or there may be an abnormal noise when operating. In such case, an automatic regulator shall be mounted. Do not use multi-plug adapters and extension cables. Do not locate multiple portable socket-outlets or portable power supplies at the rear of the appliance. Ensure that the power cable is not trapped by the refrigerator. Do not step on the power cable.

WARNING!

Use a separate earthed socket for the power supply which is easy accessible. The appliance must be earthed.

Only for UK: The appliance's power cable is fitted with 3-cord (grounding) plug that fits a standard 3-cord (grounded) socket. Never cut off or dismount the third pin (grounding). After the appliance is installed, the plug should be accessible.

Do not damage the refrigerant circuit.

Daily use

This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved.

Children aged from 3 to 8 years are allowed to load and unload, but not allowed to clean or install the refrigerating appliances.

Keep away children under 3 years of age from the appliance unless they are constantly supervised.

Children shall not play with the appliance.

If cool gas or other inflammable gas is leaking in the vicinity of the appliance, turn off the valve of the leaking gas, open the doors and windows and do not unplug a plug in the power cable of the refrigerator or any other appliance.

Notice that the appliance is set for operation at a specific ambient range between 10 and 43°C. The appliance may not work properly if it is left for a long period at a temperature above or below the indicated range.

Do not place unstable articles (heavy objects, containers filled with water) on top of the refrigerator, to avoid personal injury caused by falling or electric shock caused by contact with water.

▶ Do not pull on the door shelves. The door may be pulled slant, the bottle rack may be pulled away, or the appliance may topple.

▶ Open and close the doors only with the handles. The gap between the doors and between the doors and the cabinet is very narrow. Do not extend your hands in these areas to avoid pinching your fingers. Open or close the refrigerator doors only when there are no children standing within the range of door movement.

WARNING!

▶ Do not store or use inflammable, explosive or corrosive materials in the appliance or in the vicinity.

▶ Do not store medicines, bacteria or chemical agents in the appliance. This appliance is a household appliance. It is not recommended to store materials that require strict temperatures.

▶ Never store liquids in bottles or cans (besides high percentage spirits) especially carbonated beverages in the freezer, as these will burst during freezing.

▶ Check the condition of food if a warming in the freezer has taken place.

▶ Do not set unnecessarily low temperature in the refrigerator compartment. Minus temperatures may occur at high settings. Attention: Bottles can burst

Do not touch frozen goods with wet hands (wear gloves). Especially do not eat ice lollies immediately after removal from the freezer compartment. There is the risk to freeze or the formation of frost blisters. FIRST aid: keep immediately under running cold water. Do not pull away!

▶ Do not touch the inside surface of the freezer storage compartment when in operation, especially with wet hands, as your hands may freeze onto the surface.

▶ Unplug the appliance in the event of a power interruption or before cleaning. Allow at least 7 minutes before restarting the appliance, as frequent starting may damage the compressor.

▶ Do not use electrical devices inside the food storage compartments of the appliance, unless they are of the type recommended by the manufacturer. Maintenance/ cleaning

▶ Make sure children are supervised if they carry out cleaning and maintenance.

▶ Disconnect the appliance from the electrical supply before undertaking any routine maintenance. Allow at least 5 minutes before restarting the appliance, as frequent starting may damage the compressor.

WARNING!

▶ Hold the plug, not the cable, when unplugging the appliance. ▶ Do not clean the appliance with hard brushes, wire brushes, detergent powder, petrol, amyl acetate, acetone and similar organic solutions, acid or alkaline solutions. Please clean with special refrigerator detergent to avoid damage. Do not scrape off frost and ice with sharp objects. Do not use sprays, electric heaters like heater, hair dryer, steam cleaners or other sources of heat in order to avoid damage to the plastic parts. ▶ Do not use mechanical devices or other means to accelerate the defrosting process, other than those recommended by the manufacturer. If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard. ▶ Do not try to repair, disassemble or modify the appliance by yourself. In case of repair please contact our customer service. Eliminate the dust on the back of the unit at least once in the year to avoid hazard by fire, as well as increased energy consumption. ▶ Do not spray or flush the appliance during cleaning. ▶ Do not use water spray or steam to clean the appliance. ▶ Do not clean the cold glass shelves with hot water. Sudden temperature change may cause the glass to break.

Refrigerant gas information

WARNING!

The appliance contains the flammable refrigerant ISOBUTANE (R600a). Make sure the refrigerant circuit is not damaged during transportation or installation. Leaking refrigerant may cause eye injuries or ignite. If a damage has occurred, keep away open fire sources, thoroughly ventilate the room, do not plug or unplug the power cords of the appliance or any other appliance. Inform the customer service.

In case of eyes get into contact with the refrigerant, rinse immediately it under running water and call immediately the eye specialist.

Intended use

This appliance is intended for cooling and freezing food. It has been designed exclusively for use in household and similar applications such as staff kitchen areas in shops, offices and other working environments; farm houses and by clients in hotels, motels and other residential type environments as well as in bed-and-breakfast and catering business. It is not intended for commercial or industrial use.

Changes or modifications to the device are not allowed. Unintended use may cause hazards and loss of warranty claims.

Standards and directives or € UK CA

This product meets the requirements of all applicable EC directives with the corresponding harmonised standards and UK standards, which provide for CE or UKCA marking.

NOTICE

Due to technical changes and different models, some of the illustrations in this manual may differ from your model.

A: Refrigerating chamber

1 Ordinary shelves 2 Refrigerated air duct 3 Humidity Zone drawer 4 Fresh Box drawer 8 Bottle holder

B: Freezing chamber

5 Upper freezer tray 6 Middle freezer drawer 7 Lower freezer drawer

Control panel

Indicators:

A Wi-Fi function

B Refrigerated temperature zone

C Temperature display

D Freezing temperature zone

E ECO function

F Holiday function

Buttons:

K1 Standby button

K2 Wi-Fi setting button

K3 Refrigeration temperature zone selection button

K4 Temperature adjustment button "-"

K5 Temperature adjustment button "+"

K6 Freeze temperature zone selection button

K7 ECO button

K8 Holiday function button

Sensor keys

The buttons on the control panel are sensor keys, which already respond when lightly touched with the finger.

Switch on /off the appliance

The appliance is in operation as soon as it is connected to the power supply.

When the refrigerator is first powered on, the indicator lights on from left to right. The fridge temperature and freezer temperature are automatically set to 5°C and -18°C respectively.

NOTICE

When the appliance is switched on after disconnection from the main power supply, it may take up to 12 hours for the correct temperatures to be reached.

Empty the appliance before switching off. To switch off the appliance, pull the power cord out off the power socket.

Standby function

Standby button is used to switch between OFF (pause working status) and ON (normal working modes).

Enter the standby state: when the display board is lit, press the button "K1" (Standby button) for 3 seconds, the buzzer rings once. The standby icon lights up and enters the standby state.

NOTICE

Standby mode is not power down, and the refrigerator is still powered on at this time.

Exit standby mode: Under the standby mode, keep touching the standby button for 3 seconds to restart the control screen, refrigeration lighting, cooling and other functions, accompanied by a prompt sound. The refrigerator will return the set temperature and function before and enter normal working mode.

Adjust the temperature

The indoor temperatures are influenced by the following factors:

Ambient temperature, Frequency of door opening, Amount of stored foods installation of the appliance.

Wi-Fi function

Wi-Fi matching: When the refrigerator is powered on at the first time, it will automatically enter network configuration mode, and the Wi-Fi function icon will flash quickly, and if there was no network matching operation, it would automatically exit after 30 minutes.

Manually enter Wi-Fi matching mode: When the display board is lit, while the Wi-Fi function icon is on, keep pressing the Wi-Fi matching key for 3 seconds to enter the mode. During this time, the Wi-Fi function icon will flash quickly showing that it is under Wi-Fi matching mode. If there is no network matching operation, it will automatically exit after 30 minutes.

IN APP PAIRING PROCEDURE

Step 1 • Download the hOn app on the stores.

Step 2 Create an account on the hOn app or log in if you already have an account.

Step 3 Follow pairing instructions in the hOn-App.

NOTICE

Under Wi-Fi matching mode, you should follow the app's instructions to complete network configuration. If you need to change the Wi-Fi environment, you need to enter the mode again. If the WiFi function icon stays on, it indicates that the network has been connected successfully.

Adjust the refrigeration temperature

When the display board is lit, press the button "K3" (Refrigeration temperature zone selection). The indicator "B" (refrigeration indicator) illuminates, and then the temperature setting mode of the fridge is entered.

Press the button "K4" (Temperature adjustment button "-") every time, the set temperature of the fridge will be reduced by 1. The fridge temperature will display in the sequence of "9°C -> 8°C -> 7°C -> 6°C -> 5°C -> 4°C -> 3°C -> 2°C -> 1°C".

Press the button "K5" (Temperature adjustment button "+") every time, the set temperature of the fridge will be increased by 1. The fridge temperature will display in the sequence of "1°C -> 2°C -> 3°C -> 4°C -> 5°C -> 6°C -> 7°C -> 8°C -> 9°C".

NOTICE

After setting the temperature, if there is no operation within 3 seconds, the system will automatically determine and save the set temperature.

Adjust the Freezer temperature

When the display board is lit, press the button "K6" (Freezing temperature zone selection). The indicator "D" (freezing indicator) illuminates, and then the temperature setting mode of the freezer is entered.

Press the button "K4" (Temperature adjustment button "-") every time, the set temperature of the freezer will be reduced by 1. The freezer temperature will display in the sequence of "-14°C -> -15°C -> -16°C -> -17°C -> -18°C -> -19°C -> -20°C -> -21°C -> -22°C -> -23°C -> -24°C".

Press the button "K5" (Temperature adjustment button "+") every time, the set temperature of the freezer will be increased by 1. The freezer temperature will display in the sequence of "-24°C -> -23°C -> -22°C -> -21°C -> -20°C -> -19°C -> -18°C -> -17°C -> -16°C -> -15°C -> -14°C".

Super Cool function

1. When the display board is lit, press the button "K3" (Super Cool selector) for 3 seconds, the buzzer rings once, the temperature display icon shows "SC", and then the Super Cool function will be turned on.
2. When the temperature display icon shows "SC", press the button "K3" (Super Cool selector) for 3 seconds, the buzzer rings once, the temperature display icon goes off, and then the Super Cool function will be turned off.
3. After the Super Cool function is turned on, the refrigerator will automatically turn off the function when it reaches the set temperature. If you want to exit manually, you can press the button "K3" (Super Cool selector) for 3 seconds to turn it off.

NOTICE

This function will automatically go off after 6 hours.

Super Freeze function

1. When the display board is lit, press the button "K6" (Freeze temperature zone selection) for 3 seconds, the buzzer rings once, the temperature display icon shows "SF", and then the Super Freeze function will be turned on.
2. When the temperature display icon shows "SF", press the button "K6" (Freeze temperature zone selection) for 3 seconds, the buzzer rings once, the temperature display icon goes off, and then the Super Freeze function will be turned off.
3. After the Super Freeze function is turned on, the refrigerator will automatically turn off the function when it reaches the set temperature. If you want to exit manually, you can press the button "K6" (Freeze temperature zone selection) for 3 seconds to turn it off.

NOTICE

1. Under Super Freeze state, the freezer temperature cannot be adjusted. If either button "K4" (Temperature adjustment button "-") or button "K5" (Temperature adjustment button "+") is pressed to adjust the temperature of the freezer, the indicator "D" (freezing temperature zone) will be issued a prompt to indicate that this operation cannot be carried out.
2. Super Freeze function is designed to keep the nutrition value of frozen food, it will freeze food in the shortest time. If large quantities of frozen food are to be frozen at one time, the Super Freeze function should be set 24h in advance to make the freezer have a relatively low temperature and put food in. At this time, the freezing speed of the freezer is improved, food can be frozen quickly, the nutrition of food is effectively kept, and the storage becomes quite convenient.
3. The Super Freeze function will automatically switch off after 50 hours. The appliance is then operated at the previously set temperature.

Holiday function

1. When the display board is lit, press the button "K8" (Holiday function button), the buzzer rings once, the indicator "F" (Holiday function) illuminates, and then the Holiday function will be turned on.
2. When the display board is lit, press the button "K8" (Holiday function button), the buzzer rings once, the indicator "F" (Holiday function) goes off, and then the Holiday function will be turned off.

NOTICE

The Holiday function is mainly used for short-term travel and other life scenes, and the fridge room must be emptied when using the holiday function.

In the Holiday function, the temperature of the fridge room will be higher (about 17°C). Please pay attention to empty the food in the fridge room to avoid food deterioration.

ECO function

When the display board is lit, lightly touch the ECO function button, and the ECO function icon will light up, indicating the refrigerator is in ECO mode. To exit this mode, use the same operation: lightly touch the ECO function button again.

In ECO mode, the refrigerator and freezer will operate automatically at 5°C and -18°C respectively.

Humidity Zone drawer

In this compartment, the humidity level is higher than in the fridge compartment. It is controlled automatically by the system and is suitable for storing fruits, vegetables, salads, etc.

NOTICE

1. Do not remove the plastic cover inside the zone.
2. It maintains the humidity.
3. Cold-sensitive fruits such as pineapple, avocado, bananas, and grapefruits are not recommended to be stored in the drawer.

Multi-air-flow

1. The refrigerator is equipped with a multi-air-flow system, with cool air flows located at every shelf level. This helps maintain a uniform temperature to ensure your food stays fresher for longer.

Adjustable shelves

1. The height of the shelves can be adjusted to fit your storage needs.
2. To relocate a shelf, first remove it by lifting its rear edge ① and pulling it out ②.
3. To reinstall it, place it on the lugs on both sides and push it to the most rearward position until the rear of the shelf is fixed inside the slots in the sides.

NOTICE

Ensure that all ends of a shelf are level.

Removable door racks/bottle holder

1. The door racks can be removed for cleaning:
2. Place hands on each side of the rack, lift it upwards ① and pull it out ②.
3. In order to insert the door rack, the above steps are carried out in reverse order.

NOTICE

When the appliance is switched on, it may take up to 12 hours for the correct temperatures to be reached.

Removable drawer

To remove the drawer out, pull out to the maximum extent ①, lift and remove ②.

In order to insert the drawer, the above steps are carried out in reverse order.

The Light

The LED interior light comes on when the door is opened. The performance of the lights is not affected by any of the appliances other settings.

Energy saving tips

▶ Make sure the appliance is properly ventilated (see INSTALLATION). ▶ Do not install the appliance in direct sunlight or in the near of heat sources (e.g. stoves, heaters). ▶ Avoid unnecessarily low temperature in the appliance. The energy consumption increases the lower the temperature in the appliance is set. ▶ Functions like super Freeze consume more energy. ▶ Allow warm food to cool down before placing it in the appliance. ▶ Open the appliance door as little and as briefly as possible. ▶ Do not overfill the appliance to avoid obstructing the air flow. ▶ Avoid air within the food packaging. ▶ Keep door seals clean so that the door always closes correctly. ▶ Defreeze frozen food in the fridge storage compartment. The most energy-saving configuration requires the appliance keep drawers, food box and shelves on factory-fresh condition, and food should be places as far as possible without blocking the air outlet of the duct.

WARNING!

Disconnect the appliance from the power supply before cleaning.

Cleaning

Clean the appliance when only little or no food is stored.

The appliance should be cleaned every four weeks for good maintenance and to prevent bad stored food odors.

WARNING!

▶ Do not clean the appliance with hard brushes, wire brushes, detergent powder, petrol, amyl acetate, acetone and similar organic solutions, acid or alkaline solutions. Please clean with special refrigerator detergent to avoid damage. ▶ Do not spray or flush the appliance during cleaning. ▶ Do not use water spray or steam to clean the appliance. ▶ Do not clean the cold glass shelves with hot water. Sudden temperature change may cause the glass to break. ▶ Do not touch the inside surface of the freezer storage compartment, especially with wet hands, as your hands may freeze onto the surface. In case of heating check the condition of frozen goods.

▶ Always keep the door gasket clean. ▶ Clean the inside and housing of the appliance with a sponge dampened in warm water and neutral detergent. 1. Please scrub the interior and exterior of the refrigerator, including door sealing, door rack, glass shelves, boxes and so on, with a soft towel or sponge dipped in warm water (you may add neutral detergent into the warm water).

▶ 2. If there is liquid spilled, remove all the contaminated parts, directly rinse with the flow water, dry and place it back into the fridge. 3. If there is spilled cream (such as the cream, melting ice cream), please remove all the contaminated parts, put into the warm water with about 40 °C for some time, then rinse with the flow water, dry and place it back into the fridge. 4. In case some small part or component gets stuck inside of the fridge (between shelves or drawers), use small soft brush to release it. If you could not reach the part, please contact Haier service ▶ Rinse and dry with soft cloth. ▶ Do not clean any of the parts of the appliance in a dishwasher. ▶ Allow at least 5 minutes before restarting the appliance as frequent starting may damage the compressor.

Defrosting

The defrosting of the refrigerator and the freezer compartment are done automatically; no manual operation is needed.

Replacing the LED-lamps

WARNING!

Do not replace the LED lamp yourself, it must only be replaced by either the manufacturer or the authorised service agent.

The lamps adopts LED as its light source, featuring low energy consumption and long service life. If there is any abnormality, please contact the customer service. See CUSTOMER SERVICE.

Parameters of the lamps:

Refrigerator compartment: 12 V max 2W (for CNBQT3719EW)

Refrigerator compartment: 12 V max 5W (for CNBQT5719DW)

Non-use for a longer period

If you do not use the appliance for a long time, and you do not want to use the Holiday function:

Take out the food.

Unplug the power cord.

Clean the appliance as described above.

Keep the doors open to prevent the creation of bad odours inside.

NOTICE

Turn the appliance off only if strictly necessary.

Moving the appliance

1. Remove all food and unplug the appliance.
2. Secure shelves and other moveable parts in the fridge and the freezer with adhesive tape.
3. Do not tilt the refrigerator more than 45° to avoid damaging the refrigerating system.

WARNING!

Do not lift the appliance by its handles. Never place the appliance horizontally on the ground.

Many occurring problems could be solved by yourself without specific expertise. In case of a problem, please check all shown possibilities and follow the instructions below before you contact an after-sales service. See CUSTOMER SERVICE.

WARNING!

Before maintenance, deactivate the appliance and disconnect the mains plug from the mains socket. Electrical equipment should be serviced only by qualified electrical experts, because improper repairs can cause considerable consequential damages. A damaged supply cord should only be replaced by the manufacturer, its service agent, or similarly qualified persons in order to avoid a hazard.

Problem	Possible Cause	Possible Solution
The compressor does not work.	Mains plug is not connected in the mains socket.The appliance is in the defrosting cycle	Connect the mains plug.This is normal for an automatic defrosting
The appliance runs frequently or runs for a too long period of time.	The indoor or outdoor temperature is too high.The appliance has been off power for a period of time.A door of the appliance is not tightly closed.The door has been opened too frequently or for too long.The temperature setting for the freezer compartment is too low.The door gasket is dirty, worn, cracked or mismatched.The required air circulation is not guaranteed.	In this case, it is normal for the appliance to run longer.Normally, it takes 8 to 12 hours for the appliance to cool down completely.Close the door/drawer and ensure the appliance is located on a level ground and there is no food or container jarring the door.Do not open the door/drawer too frequently.Set the temperature higher until a satisfactory refrigerator temperature is obtained. It takes 24 hours for the refrigerator temperature to become stable.Clean the door/drawer gasket or replace them by the customer service.Ensure adequate ventilation.
The inside of the refrigerator is dirty and/or smells.	The inside of the refrigerator needs cleaning.Food of strong odour is stored in the refrigerator.	Clean the inside of the refrigerator.Wrap the food thoroughly..
It is not cold enough inside the appliance.	The temperature is set too high.Too warm goods has been stored.Too much food has been stored at one time.The goods are too close to each other.A door/drawer of the appliance is not tightly closed.The door/drawer has been opened too frequently or for too long.	Reset the temperature.Always cool down goods before storing them.Always store small quantities of food.Leave a gap between several foods allowing air flowing.Close the door/drawer.Do not open the door/drawer too frequently.
It is too cold inside the appliance.	The temperature is set too low.The Super Freeze/ Super Cool function is activated or is running too long.	Reset the temperature.Switch off the Super Freeze/ Super Cool function
Moisture formation on the inside of the refrigerator compartment.	The climate is too warm and too damp.A door/drawer of the appliance is not tightly closed.The door/drawer has been opened too frequently or for too long.Food containers or liquids are left open.	Increase the temperature.Close the door/drawer.Do not open the door/drawer too frequently.Let hot foods cool to room temperature and cover foods and liquids.
Moisture accumulates on the refrigerators outside surface or between the doors/door and drawer.	The climate is too warm and too damp.The door is not closed tightly. The cold air in the appliance and the warm air outside it condensates.	This is normal in damp climate and will change when the humidity decreases.Ensure that he door/drawer is tightly shut.
Display light work, but do not feel cool.	It is in the demo mode.	Please note what condition it is in, if it is in Demo mode, exit it.Exit: Open the refrigerator door, press the second button on the right for 8S within 12 hours of power-on.
Strong ice and frost in the freezer compartment.	The goods were not adequately packaged.A door/drawer of the appliance is not tightly closed.The door/drawer has been opened too frequently or for too long.The door/drawer gasket is dirty, worn, cracked or mismatched.Something on the inside prevents the door/drawer to close properly.	Always pack the goods well.Close the door/drawer.Do not open the door/drawer too frequently.Clean the door/drawer gasket or replace them by new ones.Reposition the shelves, door racks, or internal containers to allow the door/drawer to close.
The sides of the cabinet and door strip get warm.	-	This is normal.
The appliance makes abnormal sounds.	The appliance is not located on level ground.The appliance touches some object around it.	Adjust the feet to level the appliance.Remove objects around the appliance.
A slight sound is to be heard similar to that of flowing water.	-	This is normal.
You will hear an alarm beep.	The fridge storage compartment door is open.	Close the door.
You will hear a faint hum.	The anti-condensation system is working	This prevents condensation and is normal
The interior lighting or cooling system does not work.	Mains plug is not connected in the mains socket.The power supply is not intact.The LED-lamp is out of order.	Connect the mains plug.Check the electrical supply to the room. Call the local electricity company!Please call the service for changing the lamp.

To contact technical assistance, visit our website: https://corporate.haier-europe.com/en/

Under the section "website", choose the brand of your product and your country. You will be redirected to the specific website where you can find the telephone number and form to contact technical assistance.

Power interruption

In the event of a power cut, food should remain safely cold for about 5 hours. Follow these tips during a prolonged power interruption, especially in summer:

Open the door/drawer as few times as possible. Do not put additional food into the appliance during a power interruption. If prior notice of a power interruption is given and the interruption duration is longer than 5 hours, make some ice and put it in a container in the top of the refrigerator compartment. An inspection of the goods is required immediately after the interruption. As temperature in the refrigerator will rise during a power interruption or other failure, the storage period and edible quality of food will be reduced. Any food that defrosts should be either consumed, or cooked and refrozen (where suitable) soon afterwards in order to prevent health risks.

Memory function during power interruption

After restoration of power, the appliance continues with the settings that were set before the power failure.

Unpacking

WARNING!

The appliance is heavy. Always handle with at least two persons. Keep all packaging materials out of children's reach and dispose of them in an environmentally friendly manner. Take the appliance out of the packaging. Remove all packaging materials.

Environmental conditions

The room temperature should always be between 10°C and 43°C, since it can influence the temperature inside the appliance and its energy consumption. Do not install the appliance near other heat-emitting appliances (ovens, refrigerators) without isolation.

Space requirement

Required space when door is opened (Without cabinet door panel)

Model	CNBQT3719EWCNBQT5719DW
01*	10 (Min.) / 30 (Recommended)
02	95°(Recommended)
03	55
04	745
05	515
06	-3
07	1210

* 01: From cabinet to rear of product.

(unit: mm)

Product dimension

Model A(mm)	B(mm)	C(mm)	D(mm)	E(mm)	F(mm)	G(mm)
CNBQT3719EW	690±2		550±2	1935±2		1133	745	662	618

NOTICE

• The specified energy consumption is based on the condition of a 10 mm gap from cabinet to rear of product. The product will work properly even with a gap which is less than 10 mm, however it consumes slightly more energy.
• We recommend using a cabinet that is 18mm thick with hinges less than 20mm thick.
• The measurements in the above table may differ, depending on the measuring method.
• For built-in installation, see the Installation Guide.

Ventilation cross-section

To achieve sufficient ventilation of the appliance for safety reasons, the information of the required ventilation cross sections must be observed.

Cabinet dimension

CAUTION!

Any product failure due to the following is not covered by the Warranty.

1. Improper site conditions or incorrect cabinet sizes.
2. Defective cabinet.
3. Mistakes by the installer or the user.

Clearance

See the pictures and tables below for space requirements for installation.

Model		A(mm)	B(mm)	C(mm)	D(mm)	E(mm)	Remark
CNBQT3719EW CNBQT5719DW	Min.	1943501400		560 1941 710		Hinge: 17mm
	Recommend 580 1
	Max. - 1945 718

NOTICE

• If the width of a cabinet is larger than 568mm, the gasket (between the refrigerator and the cabinet) can become loose.
• If the cabinet is higher than the maximum dimension (1945 mm), you must use other finishing materials to fill the gap.

NOTICE

To install a cabinet requiring a 4 mm gap (03) see the cabinet reference table below.

A Lower edge of the front panel above the air ventilation B Front panel overhang

(unit: mm)

Model	CNBQT3719EWCNBQT5719DW
01	Min. 1191+BMax. 1269+B
02	Min. 662+AMax. 740+A
03 4 mm (fridge and freezer cabinet door panel gap)

Consideration for socket outlet location and required space

NOTICE

If you install the refrigerator in a cabinet with a 560 mm depth, make sure the power cord is arranged on a side of the refrigerator before plugging into a power socket. If the power cord is in the rear of the refrigerator, it could decrease the energy efficiency.

Waiting time

The maintenance-free lubrication oil is located in the capsule of the compressor. This oil can get through the closed pipe system during slanting transport. Before connecting the appliance to the power supply you have to wait at least 2 hours so that the oil runs back into the capsule.

Electrical connection

Before each connection check if:

▶ power supply, socket and fusing are appropriate to the rating plate. ▶ the power socket is earthed and no multi-plug or extension. ▶ the power plug and socket are strictly according.

Connect the plug to a properly installed household socket.

WARNING!

To avoid risks a damaged power cord must be replaced by the customer service (see warranty card).

Product fiche according to regulation EU No. 2019/2016

Brand	candy
Model name/identifier	CNBQT3719EW CNBQT5719DW
Category of the model	Refrigerator freezer	Refrigerator freezer
Energy efficiency class	E	D
Annual energy consumption(kWh/year)(1)	259	204
Total volume(L)	382	383
Volume refrigerator(L)	281	282
Volume freezer(L)	101	101
Volume chiller section(L)	/	/
Volume auto ice maker(L)	/	/
Star rating	4	4
Temperature of other compartments>14°C	Non applicable	Non applicable
Frost-free system	Yes	Yes
Freezing capacity(kg/24h)	8	8
Climate rating(2)	SN/N/ST/T	SN/N/ST/T
Noise emission class and airborne acoustical noise emissions(db(A)re1pW)	B(33)	B(33)
Temperature rise time(h)	9	9
Ice making capacity	/	/
Type of appliance	Built-in	Built-in

Model name Energy efficiency class
CNBQT3719EW E
CNBQT5719DW D

Explanations:

- Yes, featured

(1) Based on the results of the standards conformance test over 24 hours. The actual consumption depends on the use and the location of the appliance. (2) Climate rating SN: This appliance is intended for use in an ambient temperature of between +10°C and +32°C

Climate rating N: This appliance is intended for use in an ambient temperature of between +16°C and +32°C

Climate rating ST: This appliance is intended for use in an ambient temperature of between +16°C and +38°C

Climate rating T: This appliance is intended for use in an ambient temperature of between +16°C and +43°C

Additional technical data

Voltage / Frequency	220- 240V ~/ 50Hz
Input current (A)	1.6
Main fuse (A)	16
Coolant	R600a
Dimensions (H/W/D in mm)	1935/690/550

We recommend our Haier Customer Service and the use of original spare parts. If you have a problem with your appliance, please first check section TROUBLESHOOTING.

If you cannot find a solution there, please contact

▶ your local dealer or ▶ our European Call Service-Center (see listed phone numbers below) or ▶ the Service & Support area at www.haier.com where you can activate the service ▶ claim and also find FAQs.

To contact our Service, ensure that you have the following data available. The information can be found on the rating plate.

Model ____ Serial No. ____

Also check the Warranty Card supplied with the product in case of warranty.

European Call Service-Center
Country*	Phone number	Costs
Haier Italy (IT)	199 100 912
Haier Spain (ES)	902 509 123
Haier Germany (DE)	0180 5 39 39 99	• 14 Ct/Min Landline• max 42 Ct/Min Mobile
Haier Austria (AT)	0820 001 205	• 14,53 Ct/Min Landline• max 20 Ct/Min all others
Haier United Kingdom (UK)	0333 003 8122
Haier France (FR)	0980 406 409

*For other countries please refer to www.haier.com

Haier Europe Trading S.r.l

Branch UK

Westgate House, Westgate, Ealing

London, W5 1YY

*Duration of the guarantee of the refrigerating appliance:

Minimum guarantee is: 2 years for EU Countries, 3 years for Turkey, 1 year for UK, 1 year for Russia, 3 years for Sweden, 2 years for Serbia, 5 years for Norway, 1 year for Morocco, 6 months for Algeria, Tunisia no legal warranty required.

*The period of spare parts for the repair of the appliance:

Thermostats, temperature sensors, printed circuit boards and light sources are available for a minimum period of seven years after placing the last unit of the model on the market.

Door handles, door hinges, trays and baskets for a minimum period of seven years and door gaskets for a minimum period of 10 years, after placing the last unit of the model on the market.

*For further information about the product, please consult https://eprel.ec.europe.eu/ or scan the QR on the energy label supplied with the appliance.

41 Safety information

Bottom cover

Bottom side cover

Sealing tape

Sealing sponge

NOTE

Adjustable shelves

NOTE

Lighting

NOTE

Westgate House, Westgate, Ealing

London, W5 1YY

Lower fixed plate

Upper fixed plate

Lower cover

Lower side cover

Sealing strip

Sponge gasket

Lower hinge cover

PAIRING PROCEDURE WITH THE APPLICATION

WARNING

Adjustable shelves

WARNING

Model A (mm)	B (mm)	C (mm)	D (mm)	E (mm)	F (mm)	G (mm)
CNBQT3719EW CNBQT5719DW	690±2	550±2	1935±2	1133	745	662	618

WARNING

WARNING

Westgate House, Westgate, Ealing

London, W5 1YY

Base cover

Base side cover

Sealing strip

Sealing foam

PROCEDURE FOR PAIRING IN THE APP

Step 1 • Download the hOn app from the App Store or Google Play.

Step 2: Create an account in the hOn app or log in if you already have an account.

NOTE

Multi-airflow

Adjustable shelves

NOTE

Model A (mm)	B (mm)	C (mm)	D (mm)	E (mm)	F (mm)	G (mm)
CNBQT3719EW CNBQT5719DW	690±2	550±2	1935±2	1133	745	662	618

NOTE

NOTE

Westgate House, Westgate, Ealing

London, W5 1YY

Lower fixed plate

Upper fixed plate

Lower cover

Sealing strip

Sealing foam

NOTE

Multiple air flow

NOTE

Modell A (mm)	B (mm)	C (mm)	T (mm)	E (mm)	F (mm)	G (mm)
CNBQT3719EW CNBQT5719DW	690 ±2		550 ±2		1935 ±2	1133	745	662	618

NOTE

NOTE

Westgate House, Westgate, Ealing

London, W5 1YY

Lower cover

Sealing strip

Sealing sponge

NOTICE

Multiple air flow

Adjustable shelves

NOTICE

Movtέλο	A(mm)	B(mm)	C(mm)	D(mm)	E(mm)	F(mm)	G(mm)
CNBQT3719EW CNBQT5719DW	690±2	550±2	1935±2	1133	745	662	618

NOTICE

NOTICE

Westgate House, Westgate, Ealing

London, W5 1YY

Bottom cover

Lower side cover

Sealing strip

Sealing sponge

Hinge bottom cover

NOTICE

Adjustable shelves

WARNING

Modelo A (mm)	B (mm)	C (mm)	D (mm)	E (mm)	F (mm)	G (mm)
CNBQT3719EW CNBQT5719DW	690±2	550	±2	1935±2	1133	745	662	618

WARNING

WARNING

Westgate House, Westgate, Ealing

London, W5 1YY

Fixed bottom plate

Sealing strip

Sealing sponge

Bottom hinge cover

WARNING – important safety information

NOTE

NOTE

Mudel A (mm)	B (mm)	C (mm)	D (mm)	E (mm)	F (mm)	G (mm)
CNBQT3719EW CNBQT5719DW	690±2	550±2	1935±2	1133	745	662	618

NOTE

NOTE

Fixed bottom plate

Fixed top plate

Bottom guard

Bottom side guard

Sealing tape

Sealing sponge

Lower hinge guard

NOTE

Multi-airflow

Adjustable shelves

NOTE

Malli A (mm)	B (mm) C	(mm) D (mm)	E (mm) F	(mm) G (mm)
CNBQT3719EW CNBQT5719DW	690 ± 2	550 ± 2	1935 ± 2	1133	745	662	618

NOTE

NOTE

Westgate House, Westgate, Ealing

London, W5 1YY

Lower cover

Sealing strip

Sealing foam

INFORMATION

Multi-air flow

Adjustable shelves

INFORMATION

Modèle A (mm)	B (mm)	C (mm)	D (mm)	E (mm)	F (mm)	G (mm)
CNBQT3719EW CNBQT5719DW	690±2	550	±2	1935±2	1133	745	662	618

INFORMATION

Westgate House, Westgate, Ealing

London, W5 1YY

Lower fixed plate

Upper fixed plate

Lower cover

Sealing strip

Sealing foam

Lower hinge cover

WARNING - important safety information

NOTICE

Adjustable shelves

NOTICE

When the appliance is switched on, it may take up to 12 hours to reach the appropriate temperatures.

Removable drawer

When removing the drawer, pull it out all the way ①, lift it up and remove it ②.

When reinstalling the drawer, perform the described steps in reverse order.

Light

The door gasket must always be clean. Clean the interior and exterior of the appliance with a sponge moistened with warm water and a neutral detergent. 1. Clean the interior and exterior surfaces of the refrigerator, including the door gaskets, door shelves, glass shelves, drawers, and so on. Use a soft towel or sponge soaked in warm water (you can add neutral detergent to the warm water).

Model A (mm)	B (mm)	C (mm)	D (mm)	E (mm)	F (mm)	G (mm)
CNBQT3719EW CNBQT5719DW	690 ± 2	550 ± 2	1935 ± 2	1133	745	662	618

NOTICE

• The stated energy consumption is based on a gap of 10 mm between the cabinet and the back of the product. The product will operate correctly even if the gap is less than 10 mm, but it will consume slightly more energy.
• We recommend using a cabinet with a thickness of 18 mm and hinges with a thickness of less than 20 mm.
• Measurements in the table above may vary depending on the method.
• For installation instructions, refer to the Installation Guide.

NOTICE

Westgate House, Westgate, Ealing

London, W5 1YY

Bottom panel

Bottom side panel

Sealing gasket

Sealing foam

Bottom hinge cover

NOTE

Adjustable shelves

NOTE

Modell A (mm)	B (mm)	C (mm)	D (mm)	E (mm)	F (mm)	G (mm)
CNBQT3719EW CNBQT5719DW	690±2	550	±2	1935±2	1133	745	662	618

NOTE

NOTE

Westgate House, Westgate, Ealing

London, W5 1YY

Lower cover

Sealing strip

Sealing sponge

NOTE

Adjustable shelves

NOTE

Modello A (mm)	B (mm)	C (mm)	D (mm)	E (mm)	F (mm)	G (mm)
CNBQT3719EW CNBQT5719DW	690±2	550	±2	1935±2	1133	745	662	618

NOTE

NOTE

Westgate House, Westgate, Ealing

London, W5 1YY

Sealing strip

Sealing sponge

NOTE

NOTE

Modelis A (mm) B (mm)	C (mm) G (mm)	E (mm)	F (mm) G(mm)
CNBQT3719EW CNBQT5719DW	690 ± 2	550 ± 2	1935 ± 2	1133	745	662

NOTE

NOTE

Bottom cover

Sealing strip

Sealing sponge

NOTICE

Adjustable shelves

NOTICE

Modelis A (mm) B (mm)	C (mm) D (mm)	E (mm)	F (mm) G (mm)
CNBQT3719EW CNBQT5719DW	690±2	550±2	1935±2	1133	745	662

NOTICE

WARNING!

NOTICE

Fixed plate below

Fixed plate above

Bottom cover

Sealing strip

Sealing sponge

Bottom hinge cover

CAUTION

Adjustable shelves

Model A (mm)	B (mm)	C (mm)	D (mm)	E (mm)	F (mm)	G (mm)
CNBQT3719EW CNBQT5719DW	690±2	550±2	1935±2	1133	745	662	618

CAUTION

Cabinet dimensions

CAUTION!

CAUTION

Westgate House, Westgate, Ealing

Slide switch mounting

Fixed plate

Hinge cover

Fixed plate II

Lower fixed plate

Upper fixed plate

Bunndeksel

Nedre sidedeksel

Forseglingslist

Forseglingssvamp

Nedre hengseldeksel

Step 2 Create an account on the hOn app, or log in if you already have an account

Note

Multi-airflow

Adjustable shelves

Note

Modell A (mm)	B (mm)	C (mm)	D (mm)	E (mm)	F (mm)	G (mm)
CNBQT3719EW CNBQT5719DW	690±2	550±2	1935±2	1133	745	662	618

Note

Note

Lower fixed plate

Upper fixed plate

Lower cover

Lower side cover

WARNING

Adjustable shelves

WARNING

Model A (mm)	B (mm) C (mm)	D (mm) E (mm)	F (mm)	G (mm)
CNBQT3719EW CNBQT5719DW	690±2 550	±2 1935±2 113	3 745 662 618

WARNING

WARNING

Westgate House, Westgate, Ealing

London, W5 1YY

Fixed lower plate

Fixed upper plate

Lower cover

Lower side cover

Sealing strip

Sealing sponge

WARNING

WARNING

Replace the LED lamps

WARNING!

Modelo A (mm) B (mm)	C (mm) D (mm)	E (mm)	F (mm) G (mm)
CNBQT3719EW CNBQT5719DW	690±2	550±2	1935±2	1133	745	662

WARNING

WARNING

Westgate House, Westgate, Ealing

London, W5 1YY

Lower cap

Lower side cap

Sealing strip

Sealing sponge

NOTE

Humidity Zone drawer

Multi-air flow

Adjustable shelves

OBSERVATION

Model A (mm)	B (mm)	C (mm)	D (mm)	E (mm)	F (mm)	G (mm)
CNBQT3719EW CNBQT5719DW	690±2	550±2	1935±2	1133	745	662	618

OBSERVATION

OBSERVATION

NOTE

Multi-airflow

Adjustable shelves

NOTE