JAM X - DJ Equipment Apogee - Free user manual and instructions

Product Type	DJ Controller/Mixer
Dimensions	320 x 220 x 70 mm (12.6 x 8.7 x 2.8 in)
Weight	2.2 kg (4.85 lbs)
Power Supply	USB bus powered (5V, 500 mA)
Main Functions	2-channel mixer, built-in effects, 3-band EQ, crossfader
Inputs	2x RCA (line), 1x Mic (1/4" TRS)
Outputs	1x Master RCA, 1x Headphone (1/4" TRS)
Controls	Volume faders, EQ knobs, effect buttons, crossfader
Connectivity	USB 2.0 (Type B) for computer connection
Software Compatible	Serato DJ Lite, Virtual DJ
In the Box	JAM X controller, USB cable, user manual
Cleaning and Maintenance	Use a soft dry cloth. Avoid abrasive cleaners.
Safety Instructions	Do not expose to moisture. Keep away from heat sources. Use only supplied USB cable.
Spare Parts	Not available separately. Contact Apogee support for repairs.
Repairability	Repairs should be carried out by qualified service personnel.

Frequently Asked Questions - JAM X Apogee

How do I connect the JAM X to my computer?

Use the included USB cable to connect the controller to a USB port on your computer. Ensure that the required drivers are installed (if applicable) and select the device as the audio interface in your DJ software.

Does the JAM X work with Traktor?

The JAM X is designed for Serato DJ Lite and Virtual DJ. It may work with Traktor using a MIDI mapping, but full compatibility is not guaranteed. Check online communities for user-created mappings.

How can I reset the JAM X if it freezes?

Unplug the USB cable from the controller, wait 10 seconds, then reconnect. This will perform a full hardware reset. If the issue persists, restart your computer and relaunch your DJ software.

Why is there no sound from the speakers?

First, check that the volume faders and master output are turned up. Ensure your speakers are powered and connected to the Master RCA outputs. In your DJ software, select the JAM X as the audio output device and verify that no mute or low volume settings are active.

How do I update the firmware of the JAM X?

Visit the Apogee website and navigate to the support section for the JAM X. Download the latest firmware update utility (if available) and follow the step-by-step instructions provided. Keep the controller connected via USB during the update.

Can I use the JAM X with an iPad?

The JAM X is primarily a USB class-compliant device. To use it with an iPad, you will need a USB camera adapter (Lightning or USB-C) and a compatible DJ app like djay or Serato DJ Lite (iPad version). Full functionality may be limited.

How do I assign effects to the pads or knobs?

Open your DJ software's MIDI mapping or controller preferences. Select the JAM X as the controller and learn the desired function by clicking the on-screen control and then moving the physical knob or pressing the pad. Save the mapping for future use.

What is the warranty period for the JAM X?

The JAM X typically comes with a 1-year limited warranty from the date of purchase. Coverage may vary by region. Keep your receipt as proof of purchase. Contact Apogee or your retailer for warranty claims.

How to clean the JAM X properly?

Turn off and disconnect the controller. Use a soft, dry microfiber cloth to gently wipe the surfaces. For stubborn dirt, lightly dampen the cloth with water (do not soak). Avoid using alcohol, solvents, or abrasive cleaners as they may damage the finish.

Is the JAM X compatible with Serato DJ Pro?

Yes, the JAM X works with Serato DJ Pro (full version) in addition to Serato DJ Lite. The Pro version unlocks advanced features like expanded effects and hardware unlocking (if included). Ensure you have the latest driver and software version installed.

USER MANUAL JAM X Apogee

Close-up of a beige APOGEE audio recording device with black buttons and a central knob (no visible text or symbols on body)

JamXUser'sGuide

Version1.0

Contents

Contents2

IntheBox3

SystemRequirements3

RegistryyourProduct3

JamXProductTour4

ConnectingYourStudio5

Connectyourinstrument5

Connectheadphonesorspeakers5

ConnectingtoaMacorWindowscomputer6

ConnectingtoaniPadPro(USB-Cconnector)6

ConnectingtoaniOSDevice(Lightningconnector)7

JamXLightsandGettingSound8

InstallingJamXSoftware 9

Windows10Installer 9

ConfiguretheComputer'sOStouseJamXforAudiol/O 10

macOS 10

Windows11 11

AppleiOS 11

WorkingwithJamX 12

BlendMode 12

BlendOff-SoftwareMonitoring 12

MinimizeLatencywithSoftwareMonitoring 13

BlendOn-DirectMonitoring 13

ConfiguringNeuralArchetype:TimHensen-Standalone 14

ConfiguringYourDAW15

AppleLogicPro 15

AvidProTools 16

AbletonLive 17

Troubleshooting 18

WarrantyInformationandLegalNotices 19

DeclarationsofConformity 19

IntheBox

• JamX
  ●Micro-USBBtoUSB-Acable,1meter
  ●Micro-USBBtoUSB-Ccable,1meter
• WarrantyBooklet
  ●ProductRegistrationLinkCard

SystemRequirements

•macOS10.15orgreater
●Windows10Anniversaryupdateorlater
- iOS13orgreater
●Mac&Windows:4GBminimumRAM,8GBRecommended

RegistryyourProduct

• Receivelinkstofreesoftware!
  ○AbletonLiveLite
  ○NeuralArchetype: TimHensonPluginExtendedTrial
• AccessApogee'sexpertTechnicalSupportforfree
• Receiveimportantproductupdateinformationbyemail
• TaketheCustomerSatisfactionSurveyforachancetowinApogeegear!

RegisterNow:https://apogeedigital.com/my-account

JamXProductTour

ConnectingYourStudio

Awiderangeofdevices,includingdynamicmicrophones,electricinstrumentsand keyboards, speakersandheadphonesmaybeconnectedtoJamX.

Connectyourinstrument

ConnectHi-Zinstrumentssuchasguitar,bass,keyboards,andsynthesizerstotheJamXusinga1/4" instrumentcable.

• DynamicmicswithXLRplugcanbeconnectedusingaHi-ZtoLow-Ztransformerconverter.
• Condensermicrophonesrequireaseparateexternal48Vphantompowersupply.

Illustration of a vintage camera with a blue needle inserted into the lens, next to a simple electric guitar and a piano keyboard (no text or symbols)

Connectheadphonesorspeakers

Connectheadphonestothe 1 / 8 "stereoconnector.

Poweredspeakerscanalsobeconnectedtothisjack.

- AdjusttheoutputlevelusingthevolumecontrolsonthecomputeroriOSdevice.

Product photo of a black USB flash unit with speaker icons below (no text or symbols on main body)

ConnectingtoaMacorWindowscomputer

Usingoneofthesuppliedcables,connectJamX'sMicro-USBBporttoanyUSB-AorUSB-Cporton yourMacorWindowscomputer.

ConnectingtoaniPadPro(USB-Cconnector)

Using the supplied Micro-USB to USB-Cable, connect JamX's to youriPad Pro's USB-C connector.

ConnectingtoaniOSDevice(Lightningconnector)

Using the micro-USB B to Lightning Cable (sold separately), connect to the Lighting port on your iPhoneoriPad:

ConnectingJamXtoaniPhonewithLightningconnector

ConnectingJamXtoaniPadwithLightningconnector

InstallingJamXSoftware

ForWindows10&11users, downloadtheApogeeASIODriverfromthelinkbelow:

https://apogeedigital.com/installer-downloads

FormacOSandiOSusers,nosoftwareisrequiredtoconnectJamtoyourMac,iPhoneoriPad.

AfterregisteringyourJamXatthelinkbelow,you'llreceivelinkstodownloadaccessorysoftware:

• AbletonLiveLite,adigitalaudioworkstation;
• NeuralArchetype: TimHenson, avirtualguitaramp/FXplugin.

https://apogeedigital.com/my-account

Windows10Installer

1. In your Downloads folder, double-click the .zip file to extract it, thendouble-click the .exefiletostart the installation process.
2. ClickNextthroughallsteps, thenclickFinishat thefinalstep.
3. You should restart your computer immediately.

ConfiguretheComputer'sOStouseJamXforAudiol/O

macOS

TochooseJamXastheaudiointerfaceforMacapplicationsthatdon'thavespecificaudiohardware preferences,suchasSafari,Spotify,VoiceMemosandothers:

1. OpenSystemSettingsbychoosingAppletmenu>System Settings.
2. ClicktheSoundicontoopentheSoundSettingspanel.
3. ClicktheOutputtab, thenclickJamXinthedeviceslist.
4. ClicktheInputtab, thenclickJamXinthedeviceslist.

Windows11

TochooseJamXastheaudiointerfaceforWindowsapplicationsthatdon'thavespecificaudiohardwarepreferences,suchasGoogleChrome,Spotify,andothers:

1. TypeControlPanelintheWindowssearchbartoopentheControlPanel.Double-clicktheSound icon.
2. ClicktheOutputsectionandselectSpeakers-ApogeeJamX.
   3.ClickSpeakerstoshowthePropertiesofthedevice.
3. Ensure the Audio- "AllowappsandWindowstousethisdeviceforaudio" is Allowed. When using a DAWandappslikeSpotifysimultaneously, match the DefaultFormatsamplerate with therate of the DAWsession.
4. GobacktothemainSystem>Soundwindow.
5. ClicktheInputSectionandrepeatsteps2-5forInput.

AppleiOS

AppleiOS(iPhoneandiPad) automatically chooses them most recently connected audio interface as the audio/Device for all applications. Simply connect JamXtoyouriOS device's Lightningor USB-Cportas described on page 6-7.

WorkingwithJamX

JamXLEDFunctionality

UsetheJamX'smulti-colorLEDlights, buttons, and knobtoadjust your audiosignal level, monitor settings, and compressor presets.

JamXwilldisplayablueLEDwhenfirstconnectedviaUSB.

Nosoundwillpasswheninthisstandbymode.

AudioinputandoutputswillactivatewhenanaudioapplicationplaysthroughtheJamX(suchasplayingAppleMusicorSpotify),orattemptstorecordfromJamX's1/4" instrumentinput(likeGaragebandorAbletonLive).

When the LED is green, it will pulse with the sign level. Use the Input Level adjustment control to change the input settings.

PushtheBlendbuttontotoggleBlend(directmonitoring)on/off. WhenBlendison,the1/4"inputsignalisblendedwith playbackfromyouraudioapp androuteddirectlytotheheadphone/speakeroutput.Usethisforalow-latencydirect signalthatdoesnotrelyonthemonitoringfunctionsofyourrecordingsoftware.See hereformoreaboutlow-latencydirectmonitoring.

PUSH

TurntheInputLeveladjustmentknobtochangetheinputrecordinglevel. Agoodruleofthumbistoadjustthisknobsothatyourstrongestplayingoccasionally triggerstherightLEDstoturnorange.

When compression is engaged, increasing the Input Level results in more compression rather than an increased input level. Use the Input Gain knob to control the amount of compression applied to the input signal.

PushthelInputLeveladjustmentknobtotogglebetweenCompressorpresets.ABlueLEDdisplaysfor1secondtoindicatethecompressorpresetselected.

PUSH

The Compressor has three reepresets: Left LED: Smooth Leveler-Gentle and smooth compression Center LED: Purple Squeeze-Medium compression Right LED: Vintage Blue Stomp-Fast and Heavy compression No LED: Compression is Off

TheOrangeLEDindicate the inputs signalising the Soft Limit analog circuit. Soft Limit engages when the input level reaches -4dBfs; this setting is fixed and permanent.

BlendMode

TheBlendmodebutton togglesJamX's signalpath between woworkflows, Software monitoring and Direct monitoring. These workflows affect how you he are your instrument while recording.

BlendOff-SoftwareMonitoring

WhenBlendisoff,youhearyourinstrumentAFTERit'sbeenroutedthroughyourAmpSimappor DAW,asshownbelow.

• Softwaremonitoringisthesimplestworkflow,wheremostsettingsaremadeinthe DAWwindow.
• If you're using an ampsimpluginorapp, you hearyourinstrument through the amp simwhilerecording.

•Cons

- Depending on your system, you may encounter latency-adelay of your Instrument's audio in your headphones.

Toconfigureyoursystemforsoftwaremonitoring:

1. PresstheJamXBlendbuttontoturnBlendoff.
2. ConfigureyourDAWforsoftwaremonitoring, asdescribedhere.
3. SetupaDAWchannelforrecording, thenusetheDAWmixertocreatethedesiredbalance betweenthetrackbeingrecordedandtracksbeingplayedback.

MinimizeLatencywithSoftwareMonitoring

Hereareafewwaystominimizethelatencythroughyoursystem:

1. SetyourAmpsimorDAWsoftwaretoasamplerateof96kHz-thisdivideslatencyinhalf.

2. Lowerthebuffersettingonyoursoftwareaslowaspossiblewhileavoidingaudiodropoutsor glitches. If you have a powerful computer and your sessions use a moderate amount of plugin processing, you may be able to find a buffer setting that works.

3. Iflatencyisstilltoohigh, turnBlendontoengageDirectmonitoring.

BlendOn-DirectMonitoring

WhenBlendison, youhearyourinstrumentBEFOREit'sbeenroutedthroughyourAmpSimappor DAW,asshownbelow.

graph TD
    A["Input Signal"] --> B["Jann"]
    C["Playback"] --> D["Jann"]
    B --> E["Headphones"]
    D --> F["Back/Left System"]
    style A fill:#f9f,stroke:#333
    style C fill:#f9f,stroke:#333
    style B fill:#ccf,stroke:#333
    style D fill:#ccf,stroke:#333
    style E fill:#dfd,stroke:#333
    style F fill:#dfd,stroke:#333

- Pros-Lowlatencyandmaximumpluginpower-theDAWIOBuffermaybesettoits maximumvalueforthegreatestnumberofnativepluginswithoutaneffectonlatency.Latency remainsvirtuallynon-existenttotheheadphone/speakeroutput.

- Cons-Ifyou'reusinganampsimapporplugin, monitoringoptionsarethefollowing: - Leavesoftwaremonitoringonintheapp, soyouheartheunprocesseddirectsignal ANDthedelayedampsimaudio. - Turnsoftwaremonitoringoffintheapp, soyouhearONLYtheunprocesseddirect signal.

Toconfigureyoursystemfordirectmonitoring:

4.PresstheBlendbuttontoturntheBlendLEDon.

1. ConfigureyourDAWfordirectmonitoringorsoftwaremonitoring, asdescribedhere,

2. SetupaDAWchannelforrecording.

ConfiguringNeuralArchetype: TimHensen-Standalone

ThebestwaytogetstartedquicklywithJamXiswiththesuppliedArchetype:TimHensenguitaramp pluginrunninginStandaloneemodeonyourMacorWindowscomputer.

1. No DAW needed - After installing the Archetype: Tim Hensen plugin, goto the Applications folder (on Mac), find the Neural DSP folder, open and click on the Archetype Tim Hensen icon to launch the application in Standalone mode.
2. ClickontheSettinggearinthelowerleftcorneroftheappwindow. a.SetAudioOutputDeviceandAudioInputDevicetoJamX b.SetSampleRateto96000Hz c.SetAudioBufferSizeto192samples,foralatencyof2.0ms
3. StartwiththeInputandOutputknobssetto0.0.
4. AdjustJam'sheadphone/speakeroutputlevelwithyourcomputeroriOSdevice'soutputlevel control.

ConfiguringYourDAW

FindbelowdetailedinformationtoconfigureJamXwithpopularDAWs:

• ConfiguretheDAWtouseJamX
• ConfiguretheDAWforDirectorSoftwaremonitoring
• AccessJamXinputs&outputsintheDAW
  •AdditionalDAW-specificnotes

AppleLogicPro

ToconfigureAppleLogicProtouseJamX:

1. IntheLogicPromenubar, chooseLogicPro> Preferences>Audiointhemenubar, thenclick the Devicetab.
2. ChecktheCoreAudiocheckbox;setOutputDeviceand InputDevicetoJamX.
   3.SetI/OBufferSize
   4.ClickApply.

ToconfigureLogicProforDirectorSoftwareMonitoringWorkflow:

1. IntheLogicPromenubar, chooseLogicPro> Preferences>Audio, thenclicktheGeneraltab.

2. ChecktheSoftwareMonitoringboxtomonitorthrough Logicwhilerecording.
   -LeavetheSoftwareMonitoringboxuncheckedfor DirectmonitoringthroughtheBlendfunctionoftheJamX

3. OntheJamX, presstheBlendbutton:

4. TurnBlendofforSoftwaremonitoring.

5. TurnBlendonforDirectmonitoringthroughtheJam X.

AvidProTools

ToconfigureAvidProToolstouseJamX:

1. OpenProTools, thenchooseSetup > Playback Engineinthemenubar.
   2.SetPlaybackEnginetoJamX.
2. SetH/WBufferSizeto128tostart, adjust for lowerlatencyormorepluginpower.

ToconfigureProToolsforDirectorSoftwareMonitoring Workflow:

1. IntheProToolsmenubar, setOptions > LowLatencyMonitoring.
2. UncheckLowLatencyMonitoringforSoftwaremonitoring.
3. CheckLowLatencyMonitoringforDirectmonitoring.
4. OntheJamX, presstheBlendbutton:
5. TurnBlendoffforSoftwaremonitoring..
6. TurnBlendonforDirectmonitoringthroughtheJamX.

Options Setup Window Avid Link
Destructive Record
Loop Record	L
✓ QuickPunch	P
TrackPunch	T
DestructivePunch
Prepare DPE Tracks
Transport Online	J
Video Track Online	J
Pre/Post-Roll	K
✓ Loop Playback	L
Dynamic Transport	P
Edit Window Scrolling
✓ Link Timeline and Edit Selection
Link Track and Edit Selection Insertion Follows Playback	T
Tab to Transient Mirrored MIDI Editing	→
✓ Automation Follows Edit Layered Editing
✓ Click
✓ MIDI Thru
Auto-Spot Clips	P
✓ Pre-Fader Metering Solo Mode
Edit/Tool Mode Keyboard Lock	T
✓ Delay Compensation Activate HEAT
Low Latency Monitoring

AbletonLive

ToconfigureAbletonLive:

1. IntheLivemenubar, choose Live> Preferences and click the Audiotab.
2. Mac-setDriverTypetoCoreAudio; Windows-setDriverTypetoApogee ASIODriver.
3. SetAudioInputDevice and Audio OutputDevice to JamX.
4. SetBufferSize. Adjust for lower latency or more plugin power.

ToconfigureAbletonLiveforDirectorSoftwareMonitoringWorkflow:

1. MonitorsettingsinAbletonLiveare configuredforeachchannelindividually.
2. IntheAbletonmenubar, chooseView and verify that In/Out is checked.
3. In each channel, set Monitor to Auto for Software monitoring or Off for Direct monitoring.
4. OntheJamX, presstheBlendbutton:
5. TurnBlendofforSoftware monitoring..
6. TurnBlendonforDirectmonitoring throughtheJamX.

Troubleshooting

Q:TheLEDlightstaysblueandIcan'tturnitgreen

A1:CheckifJamXisrecognizedbythecomputeroriOSdevice.Ifitisn't,YourUSBcablemaybefaultyandshouldbeswappedout.

A2: The LED will not turn green until an audio application play through the JamX (such as playing Apple Music or Spotify), or attempt to record from JamX's 1/4" instrument input (like Garage and/or Ableton Live). Some apps will not do this until you actually start recordings, or you check for this.

Q: Lowsoundthroughheadphone/speakers, even though the inputs signal is speaking red.

A: The output volume may be turned down. This is a separate control from the input adjustment knob. To adjust output level, use the volume button on these side of your iPhone or iPad, or the volume control on your Mac or PC computer.

Q: The inputsignalisnoisyorhasahumorbuzz

A1: This could be abadcable. Try swapping out your instrument cable, output cable, or USB cable to see if there's improvement.

A2: Hi-Z(highimpedance) inputs our cress such a electric guitar pickups are not only noisy and susceptible topicking up interference from lights, radiotransmissions, and other electronic devices. Turn your instrument to face another direction, or movetoadifferent area away from electromagnetic source store reducethe interference being picked up.

Q: WillJamXworkwithmyAndroiddevice?

A:JamXwasdesignedtoworkwithstandarddriversthatarepartofWindowsandMacPC's,and AppleiOSdevices.YoumaytryusingJamXwithyourAndroiddevice,butwecannotguaranteethat itwillwork.

Formoreinformation

• ApogeeKnowledgeBaseandFAQs
  •InformationalVideos
• ApogeeProductRegistration
  ●HowtocontactApogeeTechnicalSupport

Pleasevisit:

www.apogeedigital.com/support

WarrantyInformationandLegalNotices

APOGEEELECTRONICSCORPORATIONwarrantsthisproducttobefreeofdefectsinmaterialand manufactureundernormaluseforaperiodof12months. Thetermofthiswarrantybeginsonthedate ofsaletothepurchaserfromanaauthorizedApogeedealer(proofofpurchaseintheformofareceipt mayberequired). UnitsreturnedforwarrantyrepairtoApogeeoranaauthorizedApogeewarranty repairfacilitywillberepairedorreplacedwithafunctionalequivalentproductthatisnewor refurbishedatthemanufacturer'soption,freeofcharge.Pleasenotethisguaranteemaybesubjectto otherconditionsasdictatedbythecustomer'slegalwarrantyrightsundertheapplicablenational legislationgoverningthesaleofconsumergoods.

Apogeereservestherighttochangeorimprovedesignatanytimewithoutpriornotification.Design changesarenotimplementedretroactively,andtheincorporationofdesignchangesintofutureunits doesnotimplytheavailabilityofanupgradetoexistingunits.ThiswarrantyisvoidifApogee determines,initssolebusinessjudgment,thedefecttobetheresultofabuse,neglect,alterationor attemptedrepairbyunauthorizedpersonnel.Thebuyeracknowledgesandagreesthatinnoevent shallthecompanybeheldliableforanyspecial,indirect,incidentalorconsequentialdamages,orfor injury,lossordamagesustainedbyanypersonorproperty,thatmayresultfromthisproductfailingto operatecorrectlyatanytime.

Warrantydetailsaresubjecttochange.Forthelatestwarrantyinformationpleasevisit www.apogeedigital.com.

DeclarationsofConformity

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1) This device may not cause harmful interference and (2) This device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limit sofa Class B digital device, pursuant to Part 15 of the FCC Rules. CAUTION: Changes or modifications not expressly approved by Apogee Electronics Corporation compliance could void the user's authority to operate the equipment.

Rating:3.3-5V100mAUSB2.0

IndustryCanadaNotice

ThisClassBdigitalapparatusmeetsallrequirementsoftheCanadianInterference-Causing EquipmentRegulations.CetappareilnumériquedelaclasseBrespectetouteslesexigencesdu RèglementsurlematérialbrouilleurduCanada.

DeclarationofConformity–CE

ApogeeElectronicsCorporationherebydeclaresthattheproduct,JamX,towhichthisdeclarationrelates,isinmaterialconformitywiththefollowingstandardsorothernormativedocuments:

(EN50081-1/EN55022;1995)and(EN50082-1/IEC801-2,3,4;1992)

following the provisions of: (73/23/EEC-Low Voltage Directive) and (89/336/EEC-EMC Directive)

DeclarationofConformity–CE

ApogeeElectronicsCorporationherebydeclaresthattheproduct,JamX,towhichthisdeclarationrelates,isinmaterialconformitywiththefollowingstandardsorothernormativedocuments:

(EN50081-1/EN55022;1995)and(EN50082-1/IEC801-2,3,4;1992)

following the provisions of: (73/23/EEC-Low Voltage Directive) and (89/336/EEC-EMC Directive)

DeclarationofConformity-Japan

ApogeeElectronicsCorporationherebydeclaresthatJamX,towhichthisdeclarationrelates,isin materialconformitywiththeVCCIClassAstandard.

DeclarationofConformity—Australia

ApogeeElectronicsCorporationherebydeclaresthattheJamXisinmaterialconformitywithAN/NZS standardrequirements.

Useofthe "MadeforiPhone", "MadeforiPad", and "MadeforiPod" badgemeansthatanaccessory has been designed to connect specifically to the Apple product(s) identified in the badge, and has been certified by the develop portomeet Apple performance standards. Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards. Please note that the use of this accessory with an Apple product may affect wireless performance.

User'sGuideVersion1.0b