RF65A9011B1 - Refrigerator SAMSUNG - Free user manual and instructions

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SAMSUNG RF65A9011B1 - Refrigerator
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Product Type French Door Refrigerator
Total Capacity 650 L
Refrigerator Capacity 406 L
Freezer Capacity 244 L
Dimensions (W x H x D) 912 x 1780 x 810 mm
Weight 120 kg
Power Supply 220-240 V, 50 Hz
Energy Class A+
Climate Class SN-T
Refrigerant R-600a
Noise Level 39 dB
Cooling System Twin Cooling Plus
Compressor Type Digital Inverter
Defrost Type Automatic (No Frost)
Display Type LED Touch Control
Water Dispenser Internal with Flter
Ice Maker Automatic, with Ice and Water
Shelf Material Tempered Glass
Interior Light LED
Maintenance Clean condenser yearly; replace water filter every 6 months
Safety Features Door alarm, child lock, high temperature alarm
Repairability Spare parts available via Samsung service; includes 10-year warranty on compressor
General Information Freestanding, reversible door? Not specified)

Frequently Asked Questions - RF65A9011B1 SAMSUNG

How do I set the temperature on my Samsung RF65A9011B1?
Press the Fridge or Freezer button on the control panel until the desired temperature is displayed. Recommended settings: Fridge 3°C, Freezer -18°C.
How often should I replace the water filter?
Replace the water filter every 6 months or when the Filter Indicator light turns red. Use a genuine Samsung filter model HAF-CIN/EXP.
Why is my ice maker not producing ice?
Ensure the ice maker is turned on, the water line is connected and not frozen, and the freezer temperature is below -15°C. Reset by pressing the Ice Maker button for 5 seconds.
What does the door alarm mean?
The alarm sounds if a door is left open for more than 2 minutes. Close the door firmly to stop it. If persistent, check the door seal for obstructions or damage.
How do I clean the condenser coils?
Unplug the refrigerator, remove the front base grille, and use a vacuum cleaner or brush to gently remove dust from the coils. Clean every 6-12 months for optimal performance.
Can I reverse the door opening direction?
The RF65A9011B1 doors are not reversible due to the French door design. They open outward from the center.
What is the recommended refrigerator temperature?
For optimal food preservation, set the refrigerator to 3°C and the freezer to -18°C. Use a thermometer to verify accuracy.
How do I use the Ice & Water dispenser?
Press the Water or Ice button on the dispenser panel, then place your cup under the spout. For crushed ice, press Crushed; for cubes, press Cubed.
What should I do if the refrigerator is not cooling?
Check that the power cord is plugged in, the temperature settings are correct, and the condenser coils are clean. Ensure the vents inside are not blocked. If issue persists, contact Samsung service.
Is the Digital Inverter Compressor noisy?
The Digital Inverter Compressor is designed for quiet operation and energy efficiency. Normal operating sounds include humming, gurgling, and occasional clicking. Loud or unusual noises may require service.

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Download the instructions for your Refrigerator in PDF format for free! Find your manual RF65A9011B1 - SAMSUNG and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. RF65A9011B1 by SAMSUNG.

USER MANUAL RF65A9011B1 SAMSUNG

Free Standing Appliance

Abstract illustration of ice cubes with bubbles and droplets, no text or symbols present.

Dynamic splash of ice cubes with bubbles, no text or symbols present.

SAMSUNG

Contents

Safety information 3

What you need to know about the safety instructions 3

Important safety symbols and precautions: 5

Important safety precautions 6

Severe warning signs for transportation and site 9

Critical installation warnings 10

Installation cautions 13

Critical usage warnings 13

Usage cautions 18

Cleaning cautions 20

Critical disposal warnings 22

Additional tips for proper usage 23

Instructions about the WEEE 24

Installation 25

Refrigerator at a glance 26

Step-by-step installation 30

Operations 51

Control panel 51

SmartThings 55

Special features 58

Maintenance 71

Handling and care 71

Cleaning 79

Replacement 80

Troubleshooting 83

General 83

Do you hear abnormal sounds from the refrigerator? 87

Safety information

Before using your new Samsung Refrigerator, please read this manual thoroughly to ensure that you know how to operate the features and functions that your new appliance offers safely and efficiently.

What you need to know about the safety instructions

  • Warnings and Important Safety Instructions in this manual do not cover all possible conditions and situations that may occur. It is your responsibility to use common sense, caution, and care when installing, maintaining, and operating your appliance.
  • Because these following operating instructions cover various models, the characteristics of your refrigerator may differ slightly from those described in this manual and not all warning signs may be applicable. If you have any questions or concerns, contact your nearest service center or find help and information online at www.samsung.com.
  • R-600a or R-134a is used as a refrigerant. Check the compressor label on the rear of the appliance or the rating label inside the fridge to see which refrigerant is used for your appliance. When this product contains flammable gas (Refrigerant R-600a), contact your local authority in regard to safe disposal of this product.
  • In order to avoid the creation of a flammable gas-air mixture if a leak in the refrigerating circuit occurs, the size of the room in which the appliance may be sited depends on the amount of refrigerant used.
  • Never start up an appliance showing any signs of damage. If in doubt, consult your dealer. The room must be 1 m^3 in size for every 8 g of R-600a refrigerant inside the appliance. The amount of refrigerant in your particular appliance is shown on the identification plate inside the appliance.

Safety information

- Refrigerant squirting out of the pipes could ignite or cause an eye injury. When refrigerant leaks from the pipe, avoid any naked flames and move anything flammable away from the product and ventilate the room immediately.

- Failing to do so may result in fire or explosion.

- To avoid contamination of food, please respect the following instructions:

  • Opening the door for long periods can cause a significant increase in the temperature inside the appliance's compartments.
  • Clean regularly surfaces that may come into contact with food and accessible drainage systems.
  • Clean water tanks if they have not been used for 48 hours; flush the water system connected to a water supply if water has not been drawn for 5 days.
  • Store raw meat and fish in suitable containers in the refrigerator, so that they do not come into contact with or drip onto other food.
  • Two-star frozen-food compartments are suitable for storing pre-frozen food, storing or making ice cream, and making ice cubes.
  • One-, two-, and three-star compartments are not suitable for freezing fresh food.
  • If the refrigerating appliance is left empty for long periods, switch it off, defrost, clean, dry, and leave the door open to prevent mold from developing inside the appliance.

Important safety symbols and precautions:

Please follow all safety instructions in this manual. This manual uses the following safety symbols.

SAMSUNG RF65A9011B1 - Important safety symbols and precautions: - 1

WARNING

Hazards or unsafe practices that may result in severe personal injury, property damage, and/or death.

SAMSUNG RF65A9011B1 - WARNING - 1

CAUTION

Hazards or unsafe practices that may result in severe personal injury and/or property damage.

SAMSUNG RF65A9011B1 - CAUTION - 1

NOTE

Useful information that helps users understand or benefit from the refrigerator.

These warning signs are here to prevent injury to you and others.

Please follow them carefully.

After reading this section, keep it in a safe place for future reference.

Safety information

Important safety precautions

SAMSUNG RF65A9011B1 - Important safety precautions - 1

Warning; Risk of fire / flammable materials

WARNING

  • When positioning the appliance, ensure the supply cord is not trapped or damaged.
  • Do not locate multiple portable socket-outlets or portable power supplies at the rear of the appliance.
  • Fill with potable water only.
  • Connect to potable water supply only.
  • Keep ventilation openings, in the appliance enclosure or in the built-in structure, clear of obstruction.
  • Do not use mechanical devices or any other means to accelerate the defrosting process, other than those recommended by the manufacturer.
  • Do not damage the refrigerant circuit.
  • Do not use electrical appliances inside the food storage compartments of the appliance, unless they are of the type recommended by the manufacturer.
  • This appliance is not intended for use by persons (including children) with reduced physical, sensory, or mental capabilities, or those who lack experience and knowledge, unless they have been given supervision or instruction concerning the use of the appliance by a person responsible for their safety.
  • This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision. Children aged from 3 to 8 years are allowed to load and unload refrigerating appliances.
  • If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
  • The socket must be easily accessible so that the appliance can be quickly disconnected from the supply in an emergency.
  • It must be outside the area of the rear of the appliance.
  • Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance.
  • If the product is equipped with LED lamps, do not disassemble the Lamp Covers and LED lamps yourself.
  • Contact a Samsung service center.
  • Use only the LED Lamps provided by the manufacturer or its service agents.
  • New hose-sets supplied with the appliance are to be used and old hose-sets should not be reused.
  • Have the refrigerator's water supply connected only to a potable water supply. To operate the ice maker properly, water pressure of 206-861 kPa (30-125 psi) is required.
  • For the most efficient use of energy, please keep the all inner fittings such as baskets, drawers, shelves on the position supplied by manufacturer.

Safety information

- To get the best energy efficiency of this product, please leave all shelves, drawers and baskets on their original position.

How to minimize the energy consumption

• Install the appliance in a cool, dry room with adequate ventilation. - Ensure that it is not exposed to direct sunlight and never put it near a direct source of heat (radiator, for example).

  • Not to block any vents or grilles is recommended for energy efficiency.
  • Allow warm food to cool down before placing it in the appliance.
  • Put frozen food in the refrigerator to thaw. You can then use the low temperatures of the frozen products to cool food in the refrigerator.
  • Do not keep the door of the appliance open for too long when putting food in or taking food out.
  • The shorter time for which the door is open, the less ice will form in the freezer.
  • Clean the rear of the refrigerator regularly. Dust increases energy consumption.
  • Do not set temperature colder than necessary.
  • Ensure sufficient air exhaust at the refrigerator base and at the back wall of the refrigerator. Do not cover air vent openings.
  • Allow clearance to the right, left, back and top when installing. This will help reduce power consumption and keep your energy bills lower.

This appliance is intended to be used in household and similar applications such as

  • staff kitchen areas in shops, offices and other working environments;
  • farm houses and by clients in hotels, motels and other residential type environments;
  • bed and breakfast type environments;
  • catering and similar non-retail applications.

Severe warning signs for transportation and site

WARNING

- When transporting and installing the appliance, care should be taken to ensure that no parts of the refrigerating circuit are damaged.

  • Refrigerant leaking from the pipe work could ignite or cause an eye injury. If a leak is detected, avoid any naked flames or potential sources of ignition and air the room in which the appliance is standing for several minutes.
  • This appliance contains a small amount of isobutane refrigerant (R-600a), a natural gas with high environmental compatibility that is, however, also combustible. When transporting and installing the appliance, care should be taken to ensure that no parts of the refrigerating circuit are damaged.

- When transporting and installing the refrigerator, do not touch the water hose on the back side of the refrigerator.

- This may damage the refrigerator and as a result the water dispenser can not be used.

Safety information

Critical installation warnings

WARNING

  • Do not install the refrigerator in a damp location or place where it may come in contact with water.
  • Deteriorated insulation on electrical parts may cause an electric shock or fire.
  • Do not place this refrigerator in direct sunlight or expose it to the heat from stoves, room heaters, or other appliances.
  • Do not plug several appliances into the same multiple power strip. The refrigerator should always be plugged into its own individual electrical outlet which has a voltage rating that matches the voltage listed on the refrigerator's rating plate.
  • This provides the best performance and also prevents overloading of house wiring circuits, which could cause a fire hazard from overheated wires.
  • If the wall socket is loose, do not insert the power plug.
  • There is a risk of electric shock or fire.
  • Do not use a power cord that has cracks or abrasion damage along its length or at either end.
  • Do not bend the power cord excessively or place heavy objects on it.
  • Do not pull or excessively bend the power cord.
  • Do not twist or tie the power cord.
  • Do not hook the power cord over a metal object, place a heavy object on the power cord, insert the power cord between objects, or push the power cord into the space behind the appliance.
  • When moving the refrigerator, be careful not to roll over or damage the power cord.
  • This may result in an electric shock or fire.

- Never unplug your refrigerator by pulling on the power cord. Always grip the plug firmly and pull straight out from the outlet.

- Damage to the cord may cause a short-circuit, fire, and/or electric shock.

- Do not use aerosols near the refrigerator.

- Using aerosols near the refrigerator may cause an explosion or fire.

- Do not install this appliance near a heater or inflammable material.

- Do not install this appliance in a location where gas may leak.

- This may result in an electric shock or fire.

- This refrigerator must be properly located and installed in accordance with the instructions in this manual before you use it.

- Connect the power plug in the proper position with the cord hanging down.

- If you connect the power plug upside down, the wire can get cut off and cause a fire or electric shock.

- Make sure that the power plug is not crushed or damaged by the back of the refrigerator.

- Keep the packing materials out of reach of children.

- There is a risk of death from suffocation if a child puts the packing materials on his or her head.

- Do not install this appliance in a humid, oily or dusty location, in a location exposed to direct sunlight and water (rain drops).

- Deteriorated insulation of electrical parts may cause an electric shock or fire.

- If any dust or water is in the refrigerator, pull out power plug and contact your Samsung Electronics service center.

- Otherwise there is a risk of fire.

Safety information

  • Do not stand on top of the appliance or place objects (such as laundry, lighted candles, lighted cigarettes, dishes, chemicals, metal objects, etc.) on the appliance.
  • This may result in an electric shock, fire, problems with the product, or injury.
  • You need to remove all the protective plastic film before you initially plug the product in.
  • Children should be supervised to ensure that they do not play with the snap rings used for door adjustment or the water tube clips.
  • There is risk of death by suffocation if a child swallows a snap ring or water tube clip. Keep the snap rings and water tube clips out of children's reach.
  • The refrigerator must be safely grounded.
  • Always make sure that you have grounded the refrigerator before attempting to investigate or repair any part of the appliance. Power leakages can cause severe electric shock.
  • Never use gas pipes, telephone lines, or other potential lightning attractors as an electrical ground.
  • You must ground the refrigerator to prevent any power leakages or electric shocks caused by current leakage from the refrigerator.
  • This may result in an electric shock, fire, explosion, or problems with the product.
  • Plug the power plug into the wall socket firmly. Do not use a damaged power plug, damaged power cord, or loose wall socket.
  • This may result in an electric shock or fire.
  • The fuse on the refrigerator must be changed by a qualified technician or service company.
  • Failing to do so may result in an electric shock or personal injury.

Installation cautions

CAUTION

  • Allow sufficient space around the refrigerator and install it on a flat surface.
  • If your refrigerator is not level, cooling efficiency and durability can be declined.
  • Allow the appliance to stand for 2-3 hours before loading foods after installation and turning on.
  • We strongly recommend you have a qualified technician or service company install the refrigerator.
  • Failing to do so may result in an electric shock, fire, explosion, problems with the product, or injury.

Critical usage warnings

WARNING

- Do not insert the power plug into a wall socket with wet hands.

- This may result in an electric shock.

- Do not store articles on the top of the appliance.

- When you open or close the door, the articles may fall and cause personal injury and/or material damage.

- Do not insert hands, feet or metal objects (such as chopsticks, etc.) into the bottom or the back of the refrigerator.

- This may result in an electric shock or injury.

- Any sharp edges may cause a personal injury.

- Do not touch the inside walls of the freezer or products stored in the freezer with wet hands.

- This may cause frostbite.

- Do not put a container filled with water on the refrigerator.

- If spilled, there is a risk of fire or electric shock.

Safety information

  • Do not keep volatile or flammable objects or substances (benzene, thinner, propane gas, alcohol, ether, LP gas, and other such products) in the refrigerator.
  • This refrigerator is for storing food only.
  • This may result in fire or explosion.
  • Children should be supervised to ensure that they do not play with the appliance.
  • Keep fingers out of “pinch point” areas. Clearances between the doors and cabinet are necessarily small. Be careful when you open the doors if children are in the area.
  • Do not put your fingers or children's fingers between the doors.
  • Keep fingers out of the left and right door gaps. Be careful when you open the doors if your fingers are in between the doors.
  • Do not let children hang on the door or door bins. A serious injury may occur.
  • Do not let children go inside the refrigerator. They could become trapped.
  • Do not insert your hands into the bottom area under the appliance.
  • Any sharp edges may cause personal injury.
  • Do not store pharmaceutical products, scientific materials, or temperature sensitive products in the refrigerator.
  • Products that require strict temperature controls must not be stored in the refrigerator.
  • If you smell pharmaceutical or smoke, pull out power plug immediately and contact your Samsung Electronics service center.
  • If any dust or water is in Refrigerator, pull out power plug and contact your Samsung Electronics service center.
  • Otherwise there is a risk of fire.
  • Do not let children step on a drawer.
  • The drawer may break and cause them to slip.
  • Do not leave the doors of the refrigerator open while the refrigerator is unattended and do not let children enter inside the refrigerator.
  • Do not allow babies or children go inside the drawer.

- It can cause death from suffocation by entrapment or personal injury.

- Do not overfill the refrigerator with food.

- When you open the door, an item may fall out and cause personal injury or material damage.

- Do not spray volatile material such as insecticide onto the surface of the appliance.

- As well as being harmful to humans, it may also result in an electric shock, fire, or problems with the product.

  • Never put fingers or other objects into the water dispenser hole, ice chute and ice maker bucket.
  • It may cause a personal injury or material damage.
  • Do not use or place any substances sensitive to temperature such as flammable sprays, flammable objects, dry ice, medicine, or chemicals near or inside of the refrigerator.
  • Do not use a hair dryer to dry the inside of the refrigerator. Do not place a lighted candle in the refrigerator for removing bad odours.

- This may result in an electric shock or fire.

- Fill the water tank, ice tray and water cubes only with potable water (mineral water or purified water).

- Do not fill the tank with tea, juice or sports drink, this may damage the refrigerator.

Safety information

  • Do not stand on top of the appliance or place objects (such as laundry, lighted candles, lighted cigarettes, dishes, chemicals, metal objects, etc.) on the appliance. This may result in an electric shock, fire, problems with the product, or injury. Do not put a container filled with water on the appliance.
  • If spilled, there is a risk of fire or electric shock.
  • Never stare directly at the UV LED lamp for long periods of time.
  • This may result in eye strain due to the ultraviolet rays.
  • Do not put shelf in upside down. Shelf stopper could not work.
  • It may cause a personal injury because of glass shelf drop.
  • If a gas leak is detected, avoid any naked flames or potential sources of ignition, and air the room in which the appliance is standing for several minutes.
  • Do not touch the appliance or power cord.
  • Do not use a ventilating fan.
  • A spark may result in explosion or fire.
  • Bottles should be stored tightly together so that they do not fall out.
  • This product is intended only for the storage of food in a domestic environment.
  • Never put fingers or other objects into the water dispenser hole, ice chute and ice maker bucket.

- It may cause a personal injury or material damage.

  • Do not attempt to repair, disassemble, or modify the refrigerator yourself.
  • Do not use any fuse (such as copper, steel wire, etc.) other than a standard fuse.

- If your refrigerator needs to be repaired or reinstalled, contact your nearest service center.

- Failing to do so may result in an electric shock, fire, problems with the product, or injury.

- If the refrigerator emits a burning smell or smoke, unplug the refrigerator immediately and contact your Samsung Electronics service center.

- Failing to do so may result in electric or fire hazards.

- Pull the power plug out of the socket before changing the interior lamps of the refrigerator.

- Otherwise, there is a risk of electric shock.

- If you experience difficulty changing a non-LED light, contact a Samsung service center.

- Plug the power plug into the wall socket firmly.

- Do not use a damaged power plug, damaged power cord or loose wall socket.

- This may result in an electric shock or fire.

Safety information

Usage cautions

CAUTION

- Do not refreeze thawed food.

  • Frozen and thawed food will develop harmful bacteria faster than fresh.
  • The second thaw will break down even more cells, leaching out moisture and changing the integrity of the product.

- Do not thaw meat at room temperature.

- Safety will depend on whether the raw product was handled properly.

- Do not place glass bottles or carbonated beverages into the freezer.

- The container may freeze and break, and this may result in injury.

  • Use only the ice maker provided with the refrigerator.
  • If you will be away from home for a long period of time (on vacation, for example) and won't be using the water or ice dispensers, close the water valve.

- Otherwise, water leakage may occur.

  • If you won't be using the refrigerator for a very long period of time (3 weeks or more), empty the refrigerator including the ice bucket, unplug it, close the water valve, wipe excess moisture from the inside walls, and leave the doors open to prevent odors and mold. • To get the best performance from the product:

- Do not place food too close to the vents at the rear of the refrigerator as this can obstruct free air circulation in the refrigerator compartment.

- Wrap food up properly or place it in airtight containers before putting it into the refrigerator.

- Please observe maximum storage times and expiration dates of frozen goods. - There is no need to disconnect the refrigerator from the power supply if you will be away for less than three weeks. However, if you will be away for more than three weeks, remove all the food and ice in the ice bucket, unplug the refrigerator, close the water valve, wipe excess moisture from the inside walls, and leave the doors open to prevent odors and mold.

• Service Warranty and Modification.

- Any changes or modifications performed by a 3rd party on this finished appliance are not covered under Samsung warranty service, nor is Samsung responsible for safety issues that result from 3rd party modifications.

- Do not block the air vents inside the refrigerator.

- If the air vents are blocked, especially with a plastic bag, the refrigerator can be over cooled. If a cooling period lasts too long, the water filter may break and cause water leakage.

- Use only the ice-maker provided with the refrigerator.

- Wipe excess moisture from the inside and leave the doors open.

- Otherwise, odor and mold may develop.

- If the refrigerator is disconnected from the power supply, you should wait for at least five minutes before plugging it back in.

- When the refrigerator got wet by water, pull out the power plug and contact your Samsung Electronics service center.

- Do not strike or apply excessive force to any glass surface.

- Broken glass may result in a personal injury and/or property damage.

Safety information

  • Fill the water tank and ice cube trays with potable water only (tap water, mineral water, or purified water).
  • Do not fill the tank with tea or a sports drink. This may damage the refrigerator.
  • Be careful that your fingers are not caught in.
  • If the refrigerator is flooded, make sure to contact your nearest service center.
  • There is a risk of electric shock or fire.
  • Do not keep vegetable oil in your refrigerator's door bins. The oil can solidify, making it foul-tasting and difficult to use. In addition, the open container can leak and the leaked oil can cause the door bin to crack. After opening an oil container, it is best to keep the container in a cool and shaded place such as a cupboard or pantry.
  • Examples of vegetable oil: olive oil, corn oil, grape-seed oil, etc.

Cleaning cautions

CAUTION

  • Do not spray water directly on the inside or outside the refrigerator.
  • There is a risk of fire or electric shock.
  • Do not use a hair dryer to dry the inside of the refrigerator.
  • Do not place a lighted candle in the refrigerator to remove bad odors.
  • This may result in an electric shock or fire.

- Do not spray cleaning products directly on the display.

- Printed letters on the display may come off.

- If any foreign substance such as water has entered the appliance, unplug the power plug and contact your nearest service center.

- Failing to do so may result in an electric shock or fire.

- Use a clean, dry cloth to remove any foreign matter or dust from the power plug blades. Do not use a wet or damp cloth when cleaning the plug.

- Otherwise, there is a risk of fire or electric shock.

- Do not clean the appliance by spraying water directly onto it.

- Do not use benzene, thinner, or Clorox, Chloride for cleaning.

- They may damage the surface of the appliance and may cause a fire.

- Never put fingers or other objects into the dispenser hole.

- It may cause a personal injury or material damage.

- Before cleaning or performing maintenance, unplug the appliance from the wall socket.

- Failing to do so may result in an electric shock or fire.

- Use a clean sponge or soft cloth and a mild detergent in warm water to clean the refrigerator.

- Do not use abrasive or harsh cleansers such as window sprays, scouring cleansers, flammable fluids, muriatic acid, cleaning waxes, concentrated detergents, bleaches, or cleansers containing petroleum products on exterior surfaces (doors and cabinet), plastic parts, door and interior liners, and gaskets.

- These can scratch or damage the material.

- Do not clean glass shelves or covers with warm water when they are cold. Glass shelves and covers may break if exposed to sudden temperature changes or impacts such as bumping or dropping.

Safety information

Critical disposal warnings

WARNING

  • Please dispose of the packaging material from this product in an environmentally friendly manner.
  • Ensure that none of the pipes on the back of the refrigerator are damaged prior to disposal.
  • R-600a or R-134a is used as a refrigerant. Check the compressor label on the rear of the appliance or the rating label inside the fridge to see which refrigerant is used for your refrigerator. If this refrigerator contains flammable gas (Refrigerant R-600a), contact your local authority in regard to safe disposal of this product.
  • When disposing of this refrigerator, remove the door/door seals and door latch so that small children or animals cannot become trapped inside. Children should be supervised to ensure that they do not play with the appliance. If trapped inside, a child may get hurt or suffocate to death.
  • If trapped inside, the child may become injured and suffocate to death.
  • Cyclopentane is used in the insulation. The gases in the insulation material require a special disposal procedure. Please contact your local authorities in regard to the environmentally safe disposal of this product.
  • Keep all packaging materials well out of the reach of children, as packaging materials can be dangerous to children.
  • If a child places a bag over his or her head, the child could suffocate.

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Additional tips for proper usage

- In the event of a power failure, call the local office of your electric company and ask how long the failure is going to last.

  • Most power failures that are corrected in an hour or two will not affect your refrigerator temperatures. However, you should minimize the number of door openings while the power is off.
  • Should the power failure last more than 24 hours, remove and discard all frozen food.
  • The refrigerator might not operate consistently (frozen contents can thaw or temperatures can become too warm in the frozen food compartment) if sited for an extended period of time in a location where ambient air temperatures are constantly below the temperatures for which the appliance is designed.
  • In case of particular foods, keeping it under refrigeration can have a bad effect on preservation due to its properties.
  • Your appliance is frost free, which means there is no need to manually defrost your appliance. This will be carried out automatically.
  • Temperature rise during defrosting complies with ISO requirements. If you want to prevent an undue rise in the temperature of frozen food while the appliance defrosts, wrap the frozen food in several layers of newspaper.
  • Do not re-freeze frozen foods that have thawed completely.
  • The temperature of two star section (sections) or compartment (compartments) which have two star symbol (*) is slightly higher than other freezer compartment (compartments).

The two star section (sections) or compartment (compartments) is (are) based on the instruction and/or the condition as delivered.

Safety information

Instructions about the WEEE

Symbol of a trash bin crossed out, representing waste sorting or restriction (no text present).

Correct Disposal of This Product (Waste Electrical & Electronic Equipment)

(Applicable in countries with separate collection systems)

This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste at the end of their working life. To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources.

Household users should contact either the retailer where they purchased this product, or their local government office, for details of where and how they can take these items for environmentally safe recycling.

Business users should contact their supplier and check the terms and conditions of the purchase contract. This product and its electronic accessories should not be mixed with other commercial wastes for disposal.

For information on Samsung's environmental commitments and product regulatory obligations, e.g. REACH, WEEE or Batteries, visit our sustainability page available via www.samsung.com

(For products sold in European countries and in the UK only)

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Installation

Follow these instructions carefully to ensure a proper installation of this refrigerator and to prevent accidents before using it.

WARNING

  • Use the refrigerator only for its intended purpose as described in this manual.
  • Any servicing must be performed by a qualified technician.
  • Dispose of the product packaging material in compliance with the local regulations. • To prevent electric shock, unplug the power plug before servicing or replacing parts.

Installation

Refrigerator at a glance

The actual refrigerator and provided component parts of your refrigerator may differ from the illustrations in this manual, depending on the model and the country.

Type AB C 01 02 A 04 03 06 07 05 14 D E 08 09 10 11 12

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Type BA 04 03 06 07 05 14 D E 13 11 10 12 13

Installation

SAMSUNG RF65A9011B1 - Refrigerator at a glance - 3

Installation

01 AutoFill Pitcher *

02 Water dispenser **

03 Fridge door bin

04 Fridge shelf

05 Quick Space shelf *

06 Crisper / Flex Crisper Drawers *

07 Water filter * / Water tank *

08 Auto ice maker - Cubed Ice * (Ice Maker *)

09 Auto ice maker - Ice Bites *

* Applicable models only

** Dispenser models only

NOTE

  • For energy efficiency, keep all shelves, drawers, and baskets in their original positions.
  • When closing the door, make sure the vertical hinged section is in the correct position to avoid scratching the other door.
  • If the vertical hinged section is reversed, put it back into the correct position, and then close the door.
  • Moisture may form at times on the vertical hinged section.
  • If you close a door forcefully, the other door may open.
  • If the internal or external LED lamp is out of order, contact a local Samsung service center.

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Door bins

Your refrigerator ships with door bins of different types and sizes. If the door bins for your refrigerator were packaged separately, use the figure below to help you position the bins properly.

SAMSUNG RF65A9011B1 - Door bins - 1

NOTE

The actual refrigerator and provided component parts of your refrigerator may differ from the illustrations in this manual, depending on the model and the country.

Technical line drawing of a refrigerator interior showing door, shelves, and storage compartments (no text or labels).

Installation

Step-by-step installation

STEP 1 Select a site

The site must:

  • Have a solid level surface without carpeting or flooring that may obstruct ventilation
  • Be out of direct sunlight
  • Have adequate room for opening and closing the door
  • Be away from any heat source
  • Provide room for maintenance and servicing • Have a temperature range between 10 °C and 43 °C

Effective temperature range

The refrigerator is designed to operate normally in the temperature range specified by its class rating.

Class SymbolAmbient Temperature range (°C)
IEC 62552 (ISO 15502)ISO 8561
Extended Temperate SN+10 to +32+10 to +32
Temperate N +16 to +32 +16 to+32
Subtropical ST +16 to +38 +18 to +38
Tropical T +16 to +43 +18 to +43

SAMSUNG RF65A9011B1 - Effective temperature range - 1

NOTE

The cooling performance and power consumption of the refrigerator may be affected by the ambient temperature, the door-opening frequency, and the location of the refrigerator. We recommend adjusting the temperature settings as appropriate.

Clearance

See the following figures and tables for installation space requirements.

A B C D

ModelRF70A*(BESPOKE)RF65/72A*
Depth “A” 673mm 723 mm
Width “B” 912mm 912 mm
Height “C” 1797mm 1797 mm
Overall Height “D”1853 mm 1825 mm
Model RF82A* RF85/86A*
Depth “A” 861 mm 898 mm
Width “B” 912 mm 912 mm
Height “C” 1797 mm 1797 mm
Overall Height “D” 1825 mm 1825 mm
Model RF90A* (BESPOKE)
Depth “A” 906 mm
Width “B” 912 mm
Height “C” 1797 mm
Overall Height “D” 1853 mm

Installation

01 04 04 02 02 03 05 06 07

Model RF70A*(BESPOKE) RF65/72A*
01 more than 50 mm recommended
02 105° 125°
03 1126 mm 1472 mm
04 109 mm 282 mm
05 610 mm 610 mm
06 7 mm 47 mm
07 1088 mm 1093 mm
Model RF82A* RF85/86A*
01 more than 50 mm recommended
02 125° 125°
03 1472 mm 1472 mm
04 282 mm 282 mm
05 748 mm 785 mm
0647 mm47 mm
07 1231 mm 1268 mm
ModelRF90A* (BESPOKE)
01 more than 50 mm recommended
02125°
031498 mm
04295 mm
05785 mm
0655 mm
071268 mm

SAMSUNG RF65A9011B1 - Installation - 2

NOTE

The measurements in the tables may differ slightly from the actual measurements, depending on the measuring and rounding method.

STEP 2 Flooring

If the refrigerator cannot pass through the entrance due to its size, see Door removal for entrance.

Diagram showing two mechanical components with directional arrows and a prohibition sign, no text or symbols present.

NOTE

To prevent floor damage, make sure the front leveling legs are in the upright position.

  • The surface you install the refrigerator on must support a fully loaded refrigerator.
  • To protect the floor, put a large piece of cardboard along the path to the refrigerator's final installation location.
  • Once the refrigerator is in its final position, do not move it unless necessary to protect the floor. If you have to move the refrigerator, place thick paper or cloth such as old carpets along the path of movement.

Installation

STEP 3 Door removal for entrance

If the refrigerator cannot pass through the entrance to your home or kitchen due to its size, follow these instructions to remove and then re-install the refrigerator's doors. If you do not need to remove the doors, go to page 43 to continue the installation procedure.

WARNING

Unplug the power cord of the refrigerator before removing the doors.

Tools required (not provided)

SAMSUNG RF65A9011B1 - WARNING - 1

SAMSUNG RF65A9011B1 - WARNING - 2

SAMSUNG RF65A9011B1 - WARNING - 3

Phillips screwdriver, flat-head screwdriver, socket wrench

3/8" (10 mm)

Pliers, Allen wrenchSAMSUNG RF65A9011B1 - WARNING - 4

SAMSUNG RF65A9011B1 - WARNING - 5

1/4" (5 mm)

Detach the fridge doors

Mechanical assembly diagram showing a bracket with mounting holes and a directional arrow (no text or symbols).

  1. With the doors closed, use a Phillips screwdriver to remove the screws (x3) from the top cover. Pull up and remove the top cover with the connectors.

Diagram showing mechanical assembly with directional arrows and a magnified view of connected components (no text or symbols).

Technical diagram of a mechanical assembly with a person operating a workpiece, showing motion arrows (no text or symbols).

Technical line drawing of a mechanical assembly with a black arrow indicating a component (no text or symbols present).

  1. Disconnect the two wire connectors on the left door. The position of the connectors differs with the model.

CAUTION

  • Do not remove both doors simultaneously. Make sure to remove one door at a time. Otherwise, any of the doors may fall and cause physical injury. • Make sure the refrigerator is off before disconnecting the connectors.
  • Disconnect the water tube from the coupler on the left door as shown.
  • This step does not apply to the models without the AutoFill pitcher and the water dispenser.
  • Gently draw up the clamp in several steps. To prevent finger injuries, do not apply a sudden force to the clamp.
  • Pull up the clamp to remove.

Installation

Installation

Mechanical assembly diagram showing a component being inserted into a housing (no text or symbols visible).

Technical line drawing of a door frame with an arrow indicating direction (no text or symbols).

  1. Open the door 90 degrees. While holding the door, pull up and remove the top hinge. Be careful not to damage the connector wires when you remove the hinge.
  2. Gently pull up the door vertically to remove. Do not apply excessive force to the door. The door may fall, causing physical injury.
  3. Lay the door down on a flat surface.
  4. Repeat steps 1-8 for the other door, except for step 3. There is no water tube on the right side door.

- Step 2 does not apply to the models without the Showcase door.

Detach the freezer doors

CAUTION

  • Be sure to remove the fridge doors before removing the freezer doors.
  • Use caution when disconnecting the bottom connectors.

Diagram showing a person using a seatbelt to lift a door, with a black arrow indicating direction (no text or symbols)

Diagram of a mechanical linkage or cable assembly with bidirectional arrows indicating movement (no text or symbols)

Technical diagram showing a mechanical joint or bracket with an arrow indicating direction (no text or symbols present)

  1. Open the freezer door.
  2. Use a Phillips screwdriver to remove the screw holding the cover (A).
  3. This step only applies to the right side freezer door (Cool Select+ door).
  4. Disconnect the wire connectors.
  5. This step only applies to the right side freezer door (Cool Select+ door).
  6. Locate the hinge shaft. While holding the door with one hand, use a flat-head screwdriver or Allen wrench to press the shaft down. Make sure to hold the door to prevent the door from falling.

Installation

InstallationMechanical clamp tool diagram showing a bracket with two levers and a hammer, no text or symbols present

Diagram of a door panel with an inset showing a close-up of the door handle and a directional arrow indicating rotation (no text or symbols present)

SAMSUNG RF65A9011B1 - Installation - 3

NOTE

For RF70A* (BESPOKE) models: Unfasten the middle hinge using a Phillips screwdriver and an Allen wrench.

  1. To prevent contact with the middle hinge, slightly tilt the door to the front, and then lift it up to remove.
  2. Repeat steps 1-5 for the other door, except for steps 2 and 3.

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To reattach the freezer doors

SAMSUNG RF65A9011B1 - To reattach the freezer doors - 1

CAUTION

  • After re-attaching the doors, make sure all the electrical connectors are properly connected.
  • The freezer doors must be re-attached before the fridge doors.
  • Be careful not to damage or step on the wires during this process.

Diagram of a door opening with a wall-mounted panel and a directional arrow indicating left motion (no text or symbols)

  1. Insert the freezer door into the bottom hinge while pushing the freezer door in the direction of the arrow.

SAMSUNG RF65A9011B1 - CAUTION - 2

CAUTION

- Be careful not to damage or step on the wires during this process.

Mechanical clamp tool diagram showing a bracket and screwdriver assembly (no text or symbols)

SAMSUNG RF65A9011B1 - CAUTION - 2

NOTE

For RF70A* (BESPOKE) models: Fasten the middle hinge using a Phillips screwdriver and an Allen wrench. To prevent the middle-hinge from misaligning, fasten the middle bolt first, followed by the left bolt and the screw.

Technical diagram showing a mechanical clamp or bracket assembly with a downward arrow indicating force or movement (no text or symbols present)

  1. While pressing the hinge shaft down, position the door so that the hinge shaft is below the shaft hole in the middle hinge. Release the hinge shaft so that it enters the shaft hole.

Installation

Diagram showing a car door with two directional arrows indicating movement or force (no text or symbols present)

Diagram showing a car seatbelt mechanism inside a vehicle, with an arrow indicating direction (no text or symbols present)

  1. With the door open, connect the bottom connectors in the direction of the arrows.

- This step only applies to the right side freezer door (Cool Select+ door).

  1. Attach the cover using a Phillips screwdriver. Be careful not to damage or step on the connectors.

- This step only applies to the right side freezer door (Cool Select+ door).

  1. Repeat steps 1-5 for the other door, except for steps 3 and 4.

To reattach the fridge doorsTechnical diagram showing four steps of a mechanical assembly or mounting process with Chinese annotations.

  1. While holding the door open by more than 90 degrees, insert the shaft on the middle hinge into the hole on the bottom of the door.
  2. Put the top hinge into position on the top of the refrigerator, and then insert the hinge shaft into the top hole of the door. Make sure the wires from the door pass through the hole in the hinge shaft.
  3. Insert the clamp in the direction of the arrow.
  4. Push back the clamp as shown.

Installation

Diagram showing mechanical assembly with arrows indicating direction, no text or symbols present

Technical diagram of a mechanical assembly with screw fasteners and a curved arrow indicating rotation (no text or symbols)

  1. Connect the wire connectors.

CAUTION

• Make sure the wire connectors are connected properly. Otherwise, the display will not operate. 6. Connect the water tube.

- This step does not apply to the models without the AutoFill pitcher and the water dispenser.

CAUTION

• To prevent water leaks, make sure the red clips tighten the coupler properly. - Keep the clips out of children's reach.

  1. Repeat steps 1-5 for the other door.
  2. Step 5 does not apply to the models without the Showcase door.
  3. Attach the top cover with the front side first, and then press down on its back to get it into position. Then, tighten the screws (x3).

STEP 4 Leveling the refrigerator

SAMSUNG RF65A9011B1 - STEP 4 Leveling the refrigerator - 1

CAUTION

  • When installed, the refrigerator must be leveled on a flat, solid floor. Not leveling the refrigerator can cause damage to the refrigerator or physical injury.
  • Leveling must be performed with the refrigerator empty. Make sure no food items are inside the refrigerator.
  • For safety reasons, adjust the front a little higher than the rear.

Level the refrigerator using the special screws (levelers) on the front legs. Use a flat-head screwdriver to turn the levelers.

Diagram showing a mechanical device with rotating components and directional arrows, no text or symbols present.

  • To adjust the height of the left side: Insert a flat-head screwdriver into the leveler of the left side front leg. Turn the leveler clockwise to raise the left side or turn it counterclockwise to lower.
  • To adjust the height of the right side: Insert a flat-head screwdriver into the leveler of the right side front leg. Turn the leveler clockwise to raise the right side or turn it counterclockwise to lower.

Installation

STEP 5 Adjust the door height

Adjusting the height with the height lever (applicable models only)

Line drawing of a door with an open lid and circular hole (no text or symbols)

A UP DOWN

  • Before aligning the door height, make sure the refrigerator is level. Use the leveling legs for this purpose.
  • You can use the height lever at the bottom of the right-side door of the fridge. Open the right-side door of the freezer with both fridge doors closed and use the lever to adjust the door height.
  • Turn the height lever (A) until the two doors are aligned at the top. Turn the lever toward UP (as marked) to raise the right-side door and turn it toward DOWN (as marked) to lower the door.
  • Lift the fridge door slightly to make alignment easier. The maximum adjustable height is 3 mm.

- The lever will not turn past the maximum limit. It may make a noise if it is turned too far.

- Excessive height may interfere with the upper hinge cover of the fridge door.

- If you align the door height with the door bins empty and then store items in the bins, the heights may differ again. If this happens, follow the steps above to realign the doors.

Adjusting the height with the snap rings

For the models with the height lever on the right-side door of the fridge, use the snap rings only if you cannot align the doors with the height lever.

Two identical curved, segmented objects resembling medical or laboratory devices (no text or symbols)

Line drawing of a two-door cabinet with two circular buttons on one side (no text or symbols)

A B

NOTE

The height of a door can be adjusted using the provided snap rings, which come in 4 different sizes (1 mm, 1.5 mm, 2 mm, and 2.5 mm).

  1. Check the height difference between the doors, and then lift up and hold the door with the lower height.
  2. Insert a suitable-sized snap ring (A) between the door grommet (B) and the hinge as shown.

CAUTION

  • Insert only one snap ring. If you insert two or more snap rings, the rings may slip out or make a rubbing noise.
  • Keep the snap rings out of children's reach and keep them for future use.
  • Do not raise the door too much. The door can contact and damage the top cover.

Installation

Adjusting the freezer door height (applicable models only)

Diagram showing a mechanical assembly with a magnified inset highlighting a component (no text or symbols present)

  • Before aligning the door height, make sure the refrigerator is level. Use the leveling legs for this purpose.
  • You can adjust the height of both freezer doors using the lever located at the bottom hinge.
  • Open the door, lift it a little, and then turn the lever left or right to adjust the height.

Adjusting the gap between the fridge doors and the main body of the refrigerator (applicable models only)

Diagram showing a mechanical assembly with a magnified inset of a tool interacting with a component (no text or symbols present)

  • You can adjust the gap between both fridge doors and the main body of the refrigerator using the adjustment bolt located at the bottom of the fridge compartment.
  • Lift the door gasket and locate the adjustment bolt underneath the gasket. Use the 4 mm Allen wrench to adjust the gap.

CAUTION

Make sure you firmly attach the gasket. Otherwise, cold air from the refrigerator may leak.

Adjusting the gap between the doors and the main body of the refrigerator (applicable models only)

Simple line drawing of a rectangular container with two circular ports, no text or symbols present.

You can adjust the gap between all four doors and the main body of the refrigerator using the adjustment dial. (Refer to the figure for the location of the adjustment dial.)

Diagram showing a mechanical component with labeled point A and directional arrow indicating rotation or movement.

  1. Open the door that is closer to the main body than the others. Then, turn the adjustment dial (A) counterclockwise until the gap becomes even with the others.

Diagram showing a mechanical component with an arrow indicating rotation or motion, labeled 'B' at the bottom (no text or symbols beyond label)

  1. After adjusting the gap, turn the locking nut (B) to lock the adjustment dial.

NOTE

Each time you turn the adjustment dial, the gap is adjusted by 1 mm. However, the door may not close properly if you adjust the door by more than 1.5 mm.

Installation

STEP 6 Connect to a water source (applicable models only)

CAUTION

  • The new hose-sets supplied with the appliance are to be used and that old hose-sets should not be reused.
  • The water line must be connected by a qualified technician.
  • The warranty for your refrigerator does not cover the water line installation. The water line installation will be performed at your own costs unless the installation fee is included in the retailer's price.
  • Samsung takes no responsibility for the water line installation. If water leaks occur, contact the installer of the water line.

To connect the cold water pipe to the water filtering hose

CAUTION

- Make sure the water filtering hose is connected to a cold, potable water source pipe. Connecting to the hot water pipe may cause the purifier to malfunction.

Diagram illustrating four steps of a mechanical or electrical component with labeled parts A and B, showing directional changes and no symbols.

A. Close Main Water pipe B. No gap

  1. Shut off the water supply by closing the main water valve.
  2. Locate the cold, potable water pipe (1).
  3. Follow the Water Line Installation to connect to the water pipe.
  4. When connection is complete, open the main water valve and dispense about 3 liters of water. This is to remove impurities inside the pipe.

To connect the water filtering hose to the water line

a a A a B O3

A. Water Line from unit

B. Water Line from Kit

Safety warning illustration showing a pipe knot with a circle and a prohibition sign, indicating no protection or disapproval.

Diagram showing a prohibition symbol and three labeled circular icons with arrows, likely indicating safety or hazard zones.

  1. Loosen and remove the compression nut (a) from the water line of the refrigerator, and insert it to the water filtering hose.
  2. Tighten the compression nut (a) to connect the water filter hose and the water line.
  3. Open the main water valve and check for any leaks.
  4. If there are no leaks, dispense about 3 liters of water before actually using the refrigerator to remove impurities inside the water filtering system.

NOTE

If you have to relocate the refrigerator after connecting the water line, make sure the joined section of the water line is straight.

CAUTION

Do not mount the water filter on any part of the refrigerator. This may damage the refrigerator.

To repair the water line

CAUTION

The water line must be repaired by a qualified professional. If you encounter a water leak, contact a local Samsung service center or the installer of the water line.

Installation

STEP 7 Initial settings

By completing the following steps, the refrigerator should be fully functioning.

  1. Plug the power cord into the wall socket to turn the refrigerator on.
  2. Open the door, and check if the interior light lights up.
  3. Set the temperature to the coldest setting, and wait for about an hour. Then, the freezer will be slightly chilled, and the motor should be running smoothly.
  4. Wait until the refrigerator reaches the set temperature. Now the refrigerator is ready for use.

STEP 8 Final check

When installation is complete, confirm that:

  • The refrigerator is plugged into an electrical outlet and grounded properly.
  • The refrigerator is installed on a flat, level surface with a reasonable clearance from walls and cabinets.
  • The refrigerator is level and is sitting firmly on the floor.
  • The door opens and closes freely, and the interior light turns on automatically when you open the door.

Operations

Control panel

01 Fridge 2° 02 < ○ >

01 Display Displays the menu, settings, and other information.
02 ButtonsWhen the display is off, tap any button to wake up the display.Tap or to navigate left and right.Tap to confirm your selection.Tap and hold to enter the AP mode. (For more information, see the “SmartThings > Getting started” section on page 56.)

NOTE

  • The control panel is designed to stay off when the refrigerator is not in use. It only becomes active and lights up when you open the door or tap the buttons.
  • If the door is left open for 5 minutes, the internal light will blink for 5 minutes and turn off. It is to alert deaf and hard of hearing users that a door is open. Note that this function is normal.
  • When you change the temperature on the panel, the panel displays the actual temperature inside the refrigerator until the temperature matches the temperature you set. Then, the panel displays the new set temperature. Note that it will take time for the refrigerator to reach the new temperature. It is normal. During this time, you need not set the temperature again.

Using the control panel

  1. Tap any button ( ≤ , or ) to wake up the display.
  2. Tap < or > to select the desired menu, and then tap ○ to confirm.
  3. Tap < or > to select the desired setting, and then tap ○ to confirm.
  4. For more information on available settings, see the Menu descriptions section.

Operations

Menu descriptions

FridgeYou can set the fridge temperature from 1~7 °C or set the Power Cool function.Power Cool speeds up the cooling process at maximum fan speed. The fridge keeps running at full speed for two and a half hours and then returns to the previous temperature.
FreezerYou can set the freezer temperature from -23 ~ -15 °C or set the Power Freeze function.Power Freeze speeds up the freezing process at maximum fan speed. The freezer keeps running at full speed for 50 hours and then returns to the previous temperature. To freeze large amounts of food, activate Power Freeze for at least 20 hours before putting food in the freezer.
Cool Select+You can set the Cool Select+ mode from one of the following modes.Freeze: The temperature sets to the same temperature as the freezer.Soft Freeze: The temperature sets to -5 °C.Meat/Fish: The temperature sets to -1 °C.Fruit/Veggies: The temperature sets to 2 °C.Beverage: The temperature sets to 4 °C.CAUTIONSelect the Cool Select+ mode accordingly to the type of food you store in there.Do not store meat or food in the Cool Select+ with the Fruit/Veggies or Wine mode. Meat or food may spoil.Do not store glass bottles in the Cool Select+ in Freeze or Soft Freeze mode. They may break and cause physical injury.

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Flex Crisper *You can set the Flex Crisper mode from one of the following modes.Fridge: The temperature sets to the same temperature as the fridge.Meat/Fish: Select this mode to store meat and fish fresh. (We recommend setting the fridge temperature below 3 °C to store meat and fish fresher in the Flex Crisper)NOTEMeat and fish can be store in the meat drawer for 3 to 5 days (with some exceptions like ground meat, which should only be kept for one or two days). Store them in the freezer if you want to keep it longer than 5 days.
AutoFill Pitcher *You can set the AutoFill Pitcher mode from one of the following modes.On: Set to fill your water pitcher automatically.Off: Set to turn off the function.NOTEYou can put tea or fruit into the infuser to make infused tea or water. If you want to keep the infused water in its initial concentration, turn the AutoFill Pitcher function off. (For more information, see the Water pitcher (Autofill Pitcher) (applicable models only) section on page 58.)
Cubed Ice * (Ice Maker *) You can start or stop making cubed ice.
Ice Bites * You can start or stop making ice bites.

Operations

More OptionsYou can change the settings for the following functions.Tap <or to select the menu, and then tap to confirm.Filter Reset*: When you get the filter replacement message on the display, select this menu, and replace the filter according to onscreen instructions.Temp. Unit: You can set the temperature scale to Celsius or Fahrenheit.Door Alarm: You can turn on or off the Door Alarm.Wi-Fi Connect: You can turn on or off the Wi-Fi Connect. Turn it on to control and monitor your refrigerator on the SmartThings app. (For more information on SmartThings, see the SmartThings section on page 55.)

* applicable models only

NOTE

Using Power Cool or Power Freeze increases power consumption.

Activating or deactivating the Sabbath mode

The Sabbath mode stays active for 85 hours once it is activated. After that, it will be deactivated automatically.

  • To activate or deactivate the Sabbath mode, tap and hold and simultaneously for 6 seconds. Then, tap >
  • When the refrigerator is in the Sabbath mode, the buttons, display, and internal lights do not function. The refrigerator and freezer, however, continue to cool.

NOTE

If the refrigerator powers off and restarts (for example, if there is a power failure), the Sabbath mode remains active. To end Sabbath mode, you must deactivate it as instructed above.

SmartThings

Installation

Visit the Google Play Store, Galaxy Apps, or Apple App Store and search for "SmartThings". Download and install the SmartThings app provided by Samsung Electronics to your smart device.

SAMSUNG RF65A9011B1 - Installation - 1

NOTE

  • The SmartThings app is not available for some tablets, iPads, and some smartphones.
  • Supports [Android] OS 8.0 or higher (minimum 2 GB RAM).
  • Supports [iOS] 12.0 or higher / iPhone 6 or higher.
  • For improved performance, the SmartThings app is subject to change without notice or discontinued support according to the manufacturer's policy. In addition, further updates on the app or the function in the app may stop due to usability and security reasons, even if updates are currently supported on your OS.
  • Recommended encryption systems include WPA/TKIP and WPA2/AES. Any newer or non-standard Wi-Fi authentication protocols are not supported.
  • Wireless networks may be affected by the surrounding wireless communication environment.
  • If your Internet service provider has registered the MAC address of your PC or modem for identification, your Samsung Smart Refrigerator may fail to connect to the Internet. If this happens, contact your Internet service provider for technical assistance.
  • The firewall settings of your network system may prevent your Samsung Smart Refrigerator from accessing the Internet. Contact your Internet service provider for technical assistance. If this symptom continues, contact a local Samsung service center or retailer.
  • To configure the wireless access point (AP) settings, see the user manual of the AP (router).
  • Samsung Smart Refrigerators support both Wi-Fi 2.4 GHz with IEEE 802.11 b/g/n and Soft-AP protocols. (IEEE 802.11 n is recommended.)
  • Unauthorized Wi-Fi wireless routers may fail to connect to applicable Samsung Smart Refrigerators.

Operations

Samsung account

You are required to register your Samsung account to use the app. If you don't have a Samsung account, follow the app's onscreen instructions to create a free Samsung account.

Getting started

Turn on the device you want to connect, open the SmartThings app on your phone, and then follow the instructions below.

If a pop-up appears saying that a new device has been found, tap ADD NOW.

If a pop-up doesn't appear, tap the + button, and then select the device you want to connect from the list of available devices.

If your device isn't in the list of available devices, tap Supported Devices, select the device type (Refrigerator), and then select the specific device model.

Follow the instructions in the app to set up your device. Once setup is complete, your refrigerator will appear as a "card" on your Devices screen.

Refrigerator app

Integrated control

You can monitor and control your refrigerator at home and on the go.

  • Tap the refrigerator icon on the SmartThings Dashboard or tap the Devices icon at the bottom of the Dashboard, and then tap the refrigerator "card" to open the Refrigerator page.
  • Check the operation status or notifications related to your refrigerator, and then change options or settings if necessary.

SAMSUNG RF65A9011B1 - Integrated control - 1

NOTE

Some options or settings of the refrigerator may not be available for remote control.

English 56

SAMSUNG RF65A9011B1 - NOTE - 1

Category Item Description
Monitor & ControlFridge TemperatureYou can set and monitor the desired temperature of the fridge.
Freezer TemperatureYou can set and monitor the desired temperature of the freezer.
Power CoolYou can turn Power Cool on or off, and check the current settings.
Power FreezeYou can turn Power Freeze on or off, and check the current settings.
Flex CrisperYou can set and monitor the desired mode of the Flex Crisper.
Cool Select+You can set and monitor the desired mode of the Cool Select+.
Cubed Ice / Ice BitesYou can turn the ice making function on or off, and check the current settings of the function.
AutoFill PitcherYou can turn the AutoFill Pitcher function on or off, and check the current settings of the function.
AlarmsAbnormally high temperatureThis alarm is triggered when the fridge, the freezer, or the Cool Select+ has abnormally high temperatures.
Door openingThis alarm is triggered if the fridge door, the freezer drawer, or the Cool Select+ drawer is open for a specific time.
Autofill Pitcher overflowingIf the Autofill Pitcher function senses an overflow, it triggers this alarm to let you know the status of the overflow.
Water filter replacementThis alarm reminds you that the water filter must be replaced.

Operations

Special features

Water pitcher (Autofill Pitcher) (applicable models only)

Cold, purified water is always ready in the AutoFill Pitcher. You can put tea or fruits in the infuser to enjoy the various infused water you like.

01 02 03 04

01 Lid 02 Infuser holder 03 Infuser 04 Body

To fill the Water pitcherDiagram of a mechanical device with an upward arrow indicating force or direction (no text or symbols present)

  1. Grasp a handle groove of the lid, and then pull up to open the lid.
  2. Put tea leaves or fruit to your taste into the infuser.

NOTE

If you want to keep the infused water in its initial concentration, turn the Autofill Pitcher function off.

Diagram of a door or panel with an arrow pointing to a component (no text or symbols present)

  1. Enable the Autofill Pitcher function on the control panel. Open the Beverage Center door, and then mount the water pitcher onto the holder. Push it straight in as shown in the figure.
  2. Close the door. The water pitcher will start to fill with chilled water a short time later.

CAUTION

Make sure the water pitcher fits in the water pitcher holder.

Diagram of a door or panel assembly with a black arrow pointing to a component (no text or symbols present)

  1. To drink tea, open the Beverage Center door, and then detach the water pitcher. Pull it straight out.

SAMSUNG RF65A9011B1 - CAUTION - 2

CAUTION

• We recommend consuming fruit infused water within 24 hours. After that, the infused water can spoil over time. - You must clean the water pitcher after you have consumed the infused water. Also clean the water pitcher if you haven't used it for a long time.

Technical illustration of a mechanical assembly with two views showing internal components and a no-smoking symbol (no text or labels present)

- To prevent the water pitcher from tipping over or leaking, make sure the water pitcher fits in the water pitcher holder.

Two diagrams showing a device with a circular symbol above and a prohibition sign below (no text or labels present)

• To prevent the water pitcher from spilling over or leaking, make sure the infuser holder is properly inserted.

Operations

3D technical illustration of a mechanical device with a circular component and rectangular base (no text or symbols)

Diagram showing a mechanical component with an arrow pointing to it, enclosed in a magnified inset (no text or symbols present)

NOTE

  • If the front side (specifically marked area) of the water pitcher has too much moisture, the water pitcher may not fully fill. Remove the moisture, and then try again.
  • Autofill Pitcher function will stop supplying water to the water pitcher if the water pitcher does not fill after a certain amount of time. If this happens, check if the water line is properly connected. Remove and reinsert the water pitcher, and then try again.

NOTE

  • Wipe around the water pitcher holder if the water pitcher overflows or leaks. Water drops off if the rubber cap is opened.
  • An alert message appears on the control panel if there is a leak. In case of a leak, open the rubber cap so that the leaked water drains. If the alert message does not disappear after draining, there might be a system failure. Contact your local Samsung service center.

English 60

Water dispenser (applicable models only)

Diagram of a door with a door handle and internal panel, showing a black arrow pointing to the door panel (no text or symbols present)

To dispense chilled water, open the Beverage Center and press the dispenser lever.

SAMSUNG RF65A9011B1 - Water dispenser (applicable models only) - 2

NOTE

  • The dispenser will stop dispensing if you keep pushing the dispenser lever for about 1 minute. To dispense more water, release and push the lever again.
  • Make sure the glass is in line with the dispenser to prevent the dispensed water from spilling out.
  • If you do not use the water dispenser for 2-3 days, the dispensed water may have an abnormal smell or taste. This is not a system failure. Discard the first 1-2 glasses of water.

Water clouding

Water supplied to the refrigerator flows through a core alkaline filter. During this filtering process, the water pressure of the water increases and the water becomes saturated with oxygen and nitrogen. This causes the water to look misty or cloudy temporarily when dispensed. This is normal and the water will look clear after a few seconds.

Operations

Auto Ice maker (applicable models only)

Cross-sectional diagram of a mechanical or electrical component with layered structure (no text or symbols)

The refrigerator has a built-in ice maker that automatically dispenses ice.

  • The overall design and/or accessories may differ with the model.
  • If no ice making is needed, you can remove the ice tray for spare room in the freezer.

Ice making

After you have installed your refrigerator and plugged it in, follow these instructions to ensure proper ice making and to keep the ice bucket full of ice.

For first-time use

  • Let the ice maker make ice for 1-2 days.
  • Discard the first 1-2 buckets of ice to remove impurities in the water supply system.

Diagnosis

Diagram showing a sofa interior with labeled seating arrangement and a magnified inset highlighting a specific seat

  • The overall design and/or accessories may differ with the model.
  • If ice does not dispense, first check the status of ice maker using the Test button on the bottom of the ice maker.
  • Press the Test button on the back of the ice maker. You will hear a chime (ding-dong) when you press the button. You will hear another chime if the ice maker is operating properly.
  • Ice accumulating on one side of the tray is normal. Arrange the ice evenly in the tray to store more ice.

Diagram showing two containers with granular material inside, one moving right and the other horizontally (no text or symbols)

SAMSUNG RF65A9011B1 - Diagnosis - 3

CAUTION

  • Leaving the water line disconnected may cause the water valve to produce a buzzing sound over time. If this is the case, make sure to turn the ice making function (Cubed Ice / Ice Bites) off.
  • If the ice making chime rings repeatedly, contact the waterline installer or a local Samsung service center.
  • Do not put food in the ice bucket. The frozen food may damage the ice maker, especially when you open or close the door.
  • When the refrigerator recovers power after a power failure, the ice bucket may contain a mix of melted and jammed ice cubes, which can prevent the ice maker from working properly. To prevent this, make sure to empty the ice bucket before using the refrigerator.
  • Do not put fingers or any objects into the ice maker. This can cause physical injury or property damage.
  • Due to sublimation, ice stored in the freezer for a long time gets smaller and then forms large ice chunks. Therefore, if it will be a long time before you use ice, turn the ice maker off as follows.
  • Use the new hose-sets supplied with the appliance only. Do not re-use an old hose set.

Twist ice maker (applicable models only)

SAMSUNG RF65A9011B1 - Twist ice maker (applicable models only) - 1

NOTE

If no ice making is needed, you can remove the twist ice maker for spare room in the freezer.

Diagram of a container being inserted into a rack with a pitcher, showing internal grid structure and a magnified inset (no text or symbols)

  1. Open the freezer door, and slide open the ice tray.
  2. Fill the tray with water up to the maximum level (A) marked on the inner rear of the tray.
  3. Slide the tray back into position.

Operations

Line drawing of a microwave oven with a scroll wheel and directional arrow indicating rotation (no text or symbols)

  1. When the water freezes into ice cubes, turn the ice tray handle clockwise to empty the ice cubes into the ice box. Repeat this until all the ice cubes are emptied into the ice box.

Diagram of a device with a file inserted into a drawer, showing internal components and an upward arrow (no text or symbols)

  1. To remove the ice box, gently lift up and pull out.

CAUTION

  • Do not use the ice box specifically for making ice. The box may break. • Make sure the ice box is in place under the ice tray.
  • The ice box has a drain hole at the bottom.
  • Do not store ice in the box in ambient temperatures. The ice melts and runs out.
  • In case of a power failure, the ice melts into water and runs out. After the power recovery, the water may freeze back and cause the box to break. To prevent damage to the box, remove and empty the box after the power failure.
  • Use only potable water.

NOTE

- The ice making time depends on your temperature settings.

English64

Slim Ice Maker (applicable models only)

01 02 03 04 05

01 Water bin 02 Ice maker lever 03 Ice bucket 04 Ice template cover 05 Ice template (inside the cover)

NOTE

If you do not intend to make ice, remove the slim ice maker to secure more room for storage. In this case, you can use the ice bucket as a multipurpose storage bin.

Operations

Max

  1. Pull up the handle of the water bin to open, and then fill the bin with water up to the max line (▼). Do not exceed the max line.

CAUTION

  • Excessive (above the max line) or frequent refills (even below the max line) of water causes the ice to jam and not dispense well.
  • Use only potable water. Other liquids, such as green tea or milk may not dispense well.

NOTE

  • Gently close the bin so that water does not drop or leak.
  • If you encounter a water leak, open the water bin and check if the ice bin's passage to the ice template is frozen. If this is the case, pour lukewarm water into the water bin up to the max line. Let the passage melt.
  • It is recommended to clean the ice bin's passage to the ice template on a regular basis because the passage is likely to freeze.

Diagram of a refrigerator with an open door and internal compartments, showing a scroll inside (no text or symbols)

Diagram of a refrigerator with a door and drawer, showing a black arrow indicating rotation (no text or symbols present)

  1. Check if the ice freezes completely. Only when the ice has frozen completely, pull up the lever. Then, the ice template rotates and dispenses ice to the ice bucket. Keep pulling up the lever until the ice dispenses completely.

CAUTION

  • Do not pull up the lever until the ice has frozen completely. Half-frozen ice may jam and damage the ice bucket.
  • Do not fill the ice bin with water while ice remains in the ice template. This causes the ice to jam and not dispense well to the ice bucket.
  • If this is the case, remove and empty the ice template.
  • To dispense ice, tilt the ice bucket to the front.

To tilt the ice bucket, put your finger between the slim ice maker and the ice bucket while holding the bucket with the other fingers.

CAUTION

  • Do not pour water directly into the ice bucket for ice making. The ice bucket may break.
  • Do not leave the freezer door open. The ice in the ice bucket melts and jams.
  • In case of a power failure, make sure to empty the ice bucket before making ice.
  • Use only potable water.
  • Do not put your finger between the ice maker and the ice bucket when opening or closing the ice bucket. Your finger may be caught in between.

Operations

Diagram illustrating three steps of a hand removing a device into a drawer, with no text or symbols present.

NOTE

If no ice dispenses because too much water was input and frozen, remove and empty the ice template.

Water tank (applicable models only)

You can add drinking water to make ice.

CAUTION

- Fill the tank only with portable water such as mineral or purified water. Do not use other liquid.

- Use caution when moving a filled tank. Physical injury may occur if the tank is dropped.

To fill the water tank

Diagram showing a mechanical component with an arrow indicating direction (no text or symbols present)

For first-time use, clean the inner side of the water tank and dry well.

  1. Open the refrigerator door and pull out the water tank to take it out.

Diagram of a refrigerator with an arrow indicating rotation or movement, no text or symbols present

Illustration of a refrigerator being poured into a microwave oven, with a magnified inset showing liquid level (no text or symbols)

Diagram of a refrigerator with airflow arrows indicating movement (no text or symbols)

  1. Open the front lid and add water according to the marks in the water tank.

CAUTION

Do not exceed the max line. Water overflows.

  1. Close the front lid and push the water tank all the way in. Turn the Ice Maker ON in the control panel. Ice that is made will be stored in the freezer's ice bucket.

NOTE

  • Even if the water tank is full, ice will not be made if the Ice Maker is turned off.
  • The pump that sends water to the Ice Maker may make noise if the water tank is empty. Turn off the Ice Maker to avoid this.
  • There may be noise for about 5 seconds when sending water to the Ice Maker. This is normal and is not a malfunction.

CAUTION

  • Do not put water directly in the ice bucket to freeze it. There is a risk of damage. • Empty the water tank when it is not in use.

Operations

  • When the refrigerator recovers power after a power failure, the ice bucket may contain a mix of melted and jammed ice cubes, which can prevent the ice maker from working properly. To prevent this, make sure to empty the ice bucket before using the refrigerator.
  • Do not put fingers or any objects into the ice maker. This can cause physical injury or property damage.

For first-time use

Discard the first bucket of ice before using the device as it may contain impurities.

Diagnosis

Diagram showing two containers with granular material inside, one moving right and the other horizontally (no text or symbols)

- Ice accumulating on one side of the tray is normal. Arrange the ice evenly in the tray to store more ice.

Maintenance

Handling and care

Ice bucket (applicable models only)

If you do not dispense ice for an extended period, ice may form clumps inside the bucket. If this happens, remove and empty the ice bucket.

SAMSUNG RF65A9011B1 - Ice bucket (applicable models only) - 1

CAUTION

• To prevent injury, make sure to clean up any ice or water that has fallen on the floor. - To prevent accidents or injury, do not let children play with the water dispenser or the ice maker. - Use only the provided ice bucket. Third-party ice buckets may cause a system failure.

SAMSUNG RF65A9011B1 - CAUTION - 1

NOTE

• The water pressure required for ice making is between 206-861 kPa. - Noise from the ice maker as it produces ice during the ice making process is normal.

Autofill pitcher (applicable models only)

Diagram of a mechanical device with an upward arrow indicating motion or force, no text or symbols present

  1. Grasp a handle groove of the lid, and then pull up to remove.

Diagram of a mechanical component with a handle and internal structure, no text or symbols present

  1. Grasp both sides of the infuser holder, and then lift to remove.

Maintenance

Diagram of a cylindrical device with a black upward arrow emerging from it, placed on a base with a smaller mouth (no text or symbols)

  1. While slightly twisting the infuser, pull it out of the sealed mouth.
  2. Clean the infuser with neutral agents and running water. Rinse and dry well.
  3. Reassemble the Autofill pitcher in the reverse order of disassembly.

CAUTION

The water pitcher and lid are not microwave safe and can melt or deform if exposed to heat (including hot water). Please hand wash in cool or warm water as needed.

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Fridge shelves

The appearance of the shelves differs by model.

Isometric diagram of a folding panel with a curved arrow indicating rotation (no text or symbols)

Diagram showing a door panel being inserted into a plastic hinge, with an arrow indicating the insertion direction (no text or symbols present)

Diagram showing a device with arrows indicating direction of movement, including a magnified inset highlighting a component.

- To remove a shelf, fully open the corresponding door. Hold the front of the shelf, and then gently lift up and pull out.

NOTE

Do not lift up the shelf fully when removing or reinserting the shelf. The rear wall of the fridge room can be dented.

- To reinsert, hold the shelf at an angle so the front is higher than the back, and then insert the top hook into the top shelf notch. Then, lower the shelf and insert the bottom shelf hook into the bottom shelf notch.

CAUTION

  • The tempered glass shelves are heavy. Use caution when removing them.
  • The shelf must be inserted correctly. Do not insert upside down. • Glass containers may scratch the surface of glass shelves.

Maintenance

Door bins3D diagram of a rectangular container with a black arrow pointing to a vertical line, no text or symbols present.

  • To remove the door bin, hold the front sides of the bin, and then gently lift up to remove.
  • To reinsert, insert the door bin slightly above its final location making sure that the back of the bin is against the door. Hold the rear of the door bin with both hands, and then press down so that it fits snugly.

SAMSUNG RF65A9011B1 - Maintenance - 2

CAUTION

  • Do not remove a bin that is filled with food. Empty the bin beforehand.
  • Use caution when opening the door if the bottom bin contains larger bottles, which may fall over.
  • Do not allow children to play with the bins. Sharp corners of the bin may cause injury.

Fridge drawersDiagram of a refrigerator interior showing a drawer with an open drawer and a black arrow indicating direction (no text or symbols).

Gently lift up the front of the drawer and slide out.

• We recommend that you remove the door bins before removing the drawer. This is to prevent damage to the door bins. - To reinsert, insert the drawer into the frame rails and then slide inward.

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Slim ice maker (applicable models only)

NOTE

  • Disassemble it into component parts such as the ice bin and ice template. Then, clean each component part and use a dry cloth to wipe up and dry well.
  • If you have cleaned the ice maker as a whole, the ice maker lever may not operate properly. If this is the case, dry the slim ice maker well for 2-3 days.

To remove each component part

Diagram of a device with paper feeding into a container, showing internal components and an arrow indicating flow (no text or symbols).

Ice bucket

Tilt the ice bin to the front, and then lift up to remove.

MAX

Water bin

Fully open the water bin, and then pull out.

Diagram of a refrigerator with internal compartments and a curved arrow indicating airflow or movement (no text or symbols).

Ice template

  1. Open the ice template cover to reveal the ice template.

Maintenance

Diagram of a refrigerator with internal cooling unit and directional arrows indicating airflow or movement (no text or symbols).

  1. Slightly pull out the left side of the ice template, and then pull out the other side to remove.

Diagram showing a door panel being inserted into a device, with an inset close-up of the component (no text or symbols).

Slim ice maker

While holding the marked area on either side of the slim ice maker, pull out in the arrow directions.

ReinstallationDiagram of a door with a bag partially inserted, showing a black arrow indicating direction (no text or symbols).

Ice bucket

Fit either side of the ice bucket into the corresponding hook on the bucket housing, and then push in to close.

Diagram showing a door panel installation with an inset magnified view highlighting the component's detail.

Diagram of a device's internal structure showing a connector with a handle and arrow indicating direction (no text or symbols).

Diagram of a device component with an arrow indicating direction, showing internal structure without any text or symbols.

Water bin

Fit either side of the water bin into the corresponding hook on the water bin housing. Make sure to fit until you hear a clicking sound.

Ice template

Reinserting the ice template is in the reverse order of the removal. The ice template fits only in one direction so make sure to reinsert the ice template in the right direction.

  1. Fit the bottom right side of the ice template into the right hook on the ice template housing.
  2. Fit the bottom left side of the ice template into 2 hooks on the left of the housing. Then, push in until you hear a clicking sound.

Maintenance

Diagram showing a door with two buttons and an open refrigerator with arrows indicating movement (no text or symbols).

Slim ice maker

Fit either side of the slim ice maker into the corresponding hook on the ice maker housing, and then push in to the end.

Cleaning

Interior and exterior

WARNING

  • Do not use benzene, thinner, home/car detergent, or Clorox™ to clean the refrigerator. They may damage the surface of the refrigerator and cause a fire.
  • Do not spray water onto the refrigerator. This may cause electric shock.

Regularly use a dry cloth to remove all foreign substances such as dust or water from the power plug terminals and contact points.

  1. Unplug the power cord.
  2. When done, use a dry cloth or paper towel to dry well.
  3. Plug in the power cord.
  4. Use a moistened, soft, lint-free cloth or paper towel to clean the refrigerator's interior and exterior.

Dispenser nozzle (applicable models only)

Technical diagram of a door handle assembly with a downward arrow indicating force or direction (no text or symbols).

Diagram of a door with an arrow indicating upward motion, no text or symbols present.

  1. Hold the end of the dispenser nozzle (A).
  2. While turning the dispenser nozzle (A) left, pull it down to remove it from the dispenser.
  3. Clean the dispenser nozzle thoroughly, and then assemble it back.

CAUTION

  • Fully insert the dispenser nozzle, so it is back to its original position.
  • Do not use a sponge with rough textures for cleaning the dispenser nozzle.

Maintenance

Rubber seals

If the rubber seals of a door become dirty, the door may not close properly and reducing refrigerator performance and efficiency. Use a mild detergent and damp cloth to clean the rubber seals. Then, dry well with a cloth.

Rear panel

Diagram of a server rack with ventilation slots and a pipe inserted (no text or symbols).

To keep cords and exposed parts of the rear panel free of dirt, vacuum the panel once or twice a year.

SAMSUNG RF65A9011B1 - Rear panel - 2

CAUTION

Do not remove the rear panel cover. Electric shock may occur.

Replacement

Water filter (applicable models only)

SAMSUNG RF65A9011B1 - Water filter (applicable models only) - 1

WARNING

  • Do not use third-party water filters. Use only Samsung-provided or -approved filters.
  • Unapproved filters may leak and damage the refrigerator, causing electric shock. Samsung is not responsible for any damage that may occur from use of third-party water filters.

The "Replace water filter" message appears on the control panel to let you know it is time to replace the water filter. Before replacing the filter, make sure the water supply line is shut off.

Diagram of a mechanical assembly with a rotating component and directional arrow (no text or symbols)

Diagram of a mechanical component with directional arrows indicating motion (no text or symbols)

Diagram of a mechanical component with an arrow indicating direction, no text or symbols present

LOCK

  1. Shut off the water supply line.
  2. Open the filter cartridge cover.
  3. Turn the knob of the filter cartridge counter clockwise 90 degrees (1/4 turn). The filter cartridge unlocks.
  4. Pull out to remove the cartridge.
  5. If the water filter is severely contaminated, the cartridge may not be easy to remove. If that is the case, use force to remove the cartridge.
  6. To prevent water leaks from the filter opening, pull the cartridge straight out while removing it.
  7. Insert a new filter cartridge. Use only Samsung-provided or approved filters.
  8. Turn the cartridge knob clockwise to lock into place.
  9. Close the filter cartridge cover.
  10. On the control panel, go to More Options, and then run Filter Reset.

Maintenance

SAMSUNG RF65A9011B1 - Maintenance - 1

NOTE

  • A newly installed filter may cause the water dispenser to spurt water briefly. This is because air has entered the waterline.
  • The replacement process may cause the water dispenser to drip for a short period of time. If it drips, simply wipe up any water on the floor with a dry towel.

Reverse osmosis water filtration system

The water pressure of the water supply system to a reverse osmosis water filtration system must be between 206-861 kPa.

The water pressure of the reverse osmosis water filtration system to the refrigerator's cold water line must be at least 206 kPa. If the water pressure is below these specifications:

  • Check if the sediment filter in the reverse osmosis system is blocked. Replace the filter if necessary.
  • Refill the water tank in the reverse osmosis system with water.
  • If your refrigerator has a water filter, it may further reduce the water pressure when used in conjunction with a reverse osmosis system. Remove the water filter.

For more information or servicing, contact a licensed plumbing professional.

Ordering a new filter

To purchase a new water filter, contact a local Samsung service center.

LED Lamps

To replace the lamps of the refrigerator, contact a local Samsung service center.

SAMSUNG RF65A9011B1 - LED Lamps - 1

WARNING

- The lamps are not user-serviceable. Do not attempt to replace a lamp yourself. This can cause electric shock.

Door panel (applicable models only)

SAMSUNG RF65A9011B1 - Door panel (applicable models only) - 1

NOTE

You may not be able to purchase the Door panel separately in some countries.

You can select the door panel you prefer for your BESPOKE refrigerator. Purchase the door panel at a Samsung retail store and an authorized installer will install the panel for you.

SAMSUNG RF65A9011B1 - NOTE - 1

CAUTION

  • Disassembling or assembling the door panel on your own may result in product damage or personal injury. If you find any problems with the door panel, contact a Samsung service center
  • A service fee may be charged for panel replacement even within the warranty period.

Troubleshooting

Before calling for service, review the checkpoints below. Any service calls regarding normal situations (No Defect Cases) will be charged to users.

General

Temperature

Symptom Possible causes Solution
Fridge/freezer does not operate.Fridge/freezer temperature is warm.Power cord is not plugged in properly.Temperature control is not set correctly.Refrigerator is located near a heat source or direct sunlight.Not enough clearance between refrigerator and nearby walls or cabinets.The refrigerator is overloaded. Food is blocking the refrigerator vents.Properly plug in the power cord.Set the temperature lower.Keep the refrigerator away from direct sunlight or a heat source.Make sure there is a gap of at least 5 cm between the refrigerator back and sides and any nearby walls or cabinets.Do not overload the refrigerator. Do not allow food to block vents.
Fridge/freezer is over-cooling.Temperature control is not set correctly.Set the temperature higher.
Interior wall is hot.Refrigerator has heat-proof piping in the interior wall.To prevent condensation from forming, the refrigerator has heat-proof piping in the front corners. If the ambient temperature rises, this equipment may not work effectively. This is not a system failure.SAMSUNG RF65A9011B1 - General - 1

Troubleshooting

Odors

Symptom Possible causes Solution
Refrigerator has odors.• Spoiled food.• Clean the refrigerator and remove any spoiled food.
• Food with strong odors.• Make sure strong smelling food is wrapped airtight.

Frost

Symptom Possible causes Solution
Frost around the vents.Food is blocking the vents.Make sure no food blocks the refrigerator vents.
Frost on interior walls.Door is not closed properly.Make sure food does not block the door. Clean the door gasket.
Fruits or vegetables are frozen.Fruits or vegetables are stored in the Cool Select+.Do not store most kinds of fruit or vegetables in the Cool Select+.

Condensation

Symptom Possible causes Solution
Condensation forms on the interior walls.·If door is left open, moisture enters the refrigerator.·Remove the moisture and do not leave a door open for extended periods of time.
·Food with high moisture content.·Make sure food is wrapped airtight.

Water/ice (dispenser models only)

Symptom Possible causes Solution
Water flow is weaker than normal.·Water pressure is too low.·Make sure the water pressure is between 206-861 kPa.
Ice maker makes a buzzing sound.·The ice maker function is activated, but the water supply to the refrigerator has not been connected.·Turn off the Ice Maker.
Ice maker does not make ice.·Ice maker has just been installed.·You must wait for 12 hours for the refrigerator to make ice.
·Freezer temperature is too high.·Set the freezer temperature below -18 °C or -20 °C in warm ambient air.
·Ice maker is off. ·Turn on the ice maker.
Ice does not dispense.·Ice may jam if the ice dispenser is not used for a long time (approx. 3 weeks).·If you won't be using the refrigerator for a long time, empty the ice bucket and turn off the ice maker.
·Ice bucket is not properly inserted.·Make sure the ice bucket is properly inserted.
·Water line is not connected properly or water supply is not on.·Check if the water line is installed correctly. Check if the water line stop valve is closed.SAMSUNG RF65A9011B1 - Troubleshooting - 1

Troubleshooting

Symptom Possible causes Solution
Water does not dispense.·Water line is not connected properly or water supply is not on.·Check if the water line is installed correctly. Check if the water line stop valve is closed.SAMSUNG RF65A9011B1 - Troubleshooting - 1
·A third-party water filter was installed.·Use only Samsung-provided or approved filters.·Unapproved filters may leak and damage the refrigerator.
·The "Replace water filter" message appears on the control panel.·Replace the water filter. Then, on the control panel, go to More Options, and then run Filter Reset.

Do you hear abnormal sounds from the refrigerator?

Before calling for service, review the checkpoints below. Any service calls related to normal sounds will be charged to the user.

These sounds are normal.

- When starting or ending an operation, the refrigerator may make sounds similar to a car engine igniting. As the operation stabilizes, the sounds will decrease.

Clicking! or Chirping! Buzzing!

- While the fan is operating, these sounds may occur. When the refrigerator reaches the set temperature, no fan sound will occur.

SSSRRR! Whir!

- During a defrost cycle, water may drip on the defrost heater, causing sizzling sounds.

HiSS!

Troubleshooting

- As the refrigerator cools or freezes, refrigerant gas moves through sealed pipes, causing bubbling sounds.

Bubbling!

- As the refrigerator temperature increases or decreases, plastic parts contract and expand, creating knocking noises. These noises occur during the defrosting cycle or when electronic parts are working.

Cracking!

  • For ice maker models: When the water valve opens to fill the ice maker, buzzing sounds may occur.
  • Due to pressure equalizing when opening and closing the refrigerator door, whooshing sounds may occur.

SmartThings

Symptom Action
Could not find “SmartThings” in the app market.The SmartThings app is not available for some tablet and iPad and some smartphone.support that [Android] OS 8.0 or higher(minimum 2 GB RAM Size)- support that [iOS] 12.0 or higher/iPhone 6 or higher.
The SmartThings app fails to operate.The SmartThings app is available for applicable models only.The old Samsung Smart Refrigerator app cannot connect with Samsung Smart Home models.
The SmartThings app is installed but is not connected to my refrigerator.You must log into your Samsung account to use the app.Make sure that your router is operating normally.If the Wi-Fi icon on the refrigerator’s display is off, this indicates that no network connection has been established yet. In this case, use the SmartThings app to connect and register your refrigerator to the access point (AP) of your house.
Could not log into the app.You must log into your Samsung account to use the app.If you don’t have a Samsung account, follow the app’s onscreen instructions to create one.
An error message appears when I try to register my refrigerator.Easy Connection may fail due to the distance from your access point (AP) or electrical interference from the surrounding environment. Wait a moment and try again.
The SmartThings app is successfully connected to my refrigerator but does not run.Exit and restart the SmartThings app, or disconnect and reconnect the router.Power off the refrigerator, and then power it on again after 1 minute.

Open Source Announcement

The software included in this product contains open source software.

The following URL http://opensource.samsung.com/opensource/SMART_TP2_0/seq/0 leads to open source license information as related to this product.

QR code image containing encoded data, no visible human-readable text

Memo

SAMSUNG RF65A9011B1 - Memo - 1

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SAMSUNG

Contact SAMSUNG WORLD WIDE

If you have any questions or comments relating to Samsung products, please contact the SAMSUNG customer care center.

Country Contact Center Web Site
Israel *6963 www.samsung.com/il/support/

SAMSUNG RF65A9011B1 - Contact SAMSUNG WORLD WIDE - 1

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DA68-04024N-00

Refrigerator

Dynamic splash of ice cubes with bubbles and droplets, no text or symbols present

SAMSUNG

Contents

Open Source Announcement 90

Russian 2

Installation

Step-by-step installation

STEP 1 Selecting the location

NOTE

Technical diagram of a mechanical assembly with a rotating component and directional arrow (no text or symbols)

Technical line drawing of a mechanical assembly with a lever and bracket (no text or symbols)

Technical line drawing of a door frame with mounting holes and a directional arrow (no text or symbols)

Diagram of a mechanical device with two bidirectional arrows indicating movement or force (no text or symbols present)

Technical diagram showing a mechanical joint or bracket with an arrow indicating direction (no text or symbols present)

Diagram of a door panel with an inset showing a hand holding a device, indicating left-hand rule (no text or symbols present)

NOTE

Mechanical clamp tool diagram showing a bracket with two levers and a screwdriver, no text or symbols present

Technical diagram showing a mechanical clamp or bracket assembly with a black arrow indicating force direction (no text or symbols present)

Diagram showing a car seatbelt mechanism inside a vehicle, with an arrow indicating direction (no text or symbols present)

Mechanical assembly diagram showing a clamping mechanism with a black arrow indicating force or motion (no text or symbols present)

Mechanical assembly diagram showing a lever mechanism interacting with a bracket (no text or symbols visible)

Technical diagram of a mechanical assembly with a curved arrow indicating motion (no text or symbols present)

Technical diagram of a mechanical assembly with screw fasteners and a curved arrow indicating rotation (no text or symbols)

A UP DOWN

Simple line drawing of a two-door cabinet with two circular buttons on one side (no text or symbols)

A B

NOTE

Diagram showing a prohibition symbol and three labeled safety symbols connected by curved lines, likely indicating anti-protection or hazard zones.

WARNING

Illustration of a mechanical component inside a room, with a magnified inset showing a directional arrow.

NOTE

WARNING

Line drawing of a microwave oven with a rotary knob and lid (no text or symbols)

WARNING

SAMSUNG RF65A9011B1 - WARNING - 1

NOTE

Illustration of a kitchen appliance with a magnified view of its interior (no text or symbols)

Diagram of a refrigerator with airflow arrows indicating movement (no text or symbols)

Diagram showing a door panel being inserted into a plastic hinge, with an arrow indicating the insertion direction (no text or symbols present)

Diagram showing a device with downward arrows and a magnified inset highlighting a component, likely illustrating a mechanical or electrical assembly.

Ice bucket

Ice tray

Diagram showing a door panel being inserted into a device, with an inset close-up of the component (no text or symbols present)

ReinstallationDiagram of a device with a bag inserted into a rack, showing internal components and an arrow indicating direction (no text or symbols present)

Water container

Ice tray

Small ice maker

Diagram of a mechanical component with directional arrows indicating motion (no text or symbols)

Diagram of a mechanical component with an arrow indicating direction, no text or symbols present

LOCK

Diagram of a refrigerator interior with ventilation slots and a magnified inset showing internal airflow (no text or symbols)

SAMSUNG RF65A9011B1 - Small ice maker - 5

Open Source Announcement

The software included in this product contains open source software.

The following URL http://opensource.samsung.com/opensource/SMART_TP2_0/seq/0 leads to open source license information as related to this product.

QR code image containing encoded data, no visible human-readable text

Notes

SAMSUNG RF65A9011B1 - Notes - 1

SAMSUNG RF65A9011B1 - Notes - 2

SAMSUNG RF65A9011B1 - Notes - 3

SAMSUNG

The software included in this product contains open source software.

The following URL http://opensource.samsung.com/opensource/SMART_TP2_0/seq/0 leads to open source license information as

related to this product.

QR code image containing encoded data, no visible human-readable text

SmartThings

הכלההכלה
.הכלהה כרְׁעַבָה כרְׁעַבָה כרְׁעַבָה כרְׁעַבָה כרְׁעַבָה כרְׁעַבָה כרְׁעַבָה כרְׁעַבָה כרְׁע‘הּרִיֹם 2 GB (Android) (Android) OS 8.0-הּרִיֹם – iPhone 6/הּרִיֹם [iOS] 12.0-הּרִיֹם –"SmartThings" כרְׁעַבָה כרְׁעַבָה כרְׁעַבָה כרְׁעַבָה כרְׁע‘הּרִיֹם 2 GB (Android) (Android) OS 8.0-הּרִיֹם – iPhone 6 /הּרִיֹם [iOS] 12.0-הּרִיֹם –
.הכלהה כרְׁעַבָה כרְׁעַבָה כרְׁע‘הּרִיֹם 2 GB (Android) (Android) OS 8.0-הּרִיֹם – iPhone 6 /הּרִיֹם [iOS] 12.0-הּרְׁעַבָה –"SmartThings" כרְׁעַבָה כרְׁע‘הּרִיֹם 2 GB (Android) (Android) OS 8.0-הּרִיֹם – iPhone 6 /הּרִיֹם [iOS] 12.0-הּרְׁעַבָה –
.הכלהה כרְׁעַבָה כרְׁע‘הּרִיֹם 2 GB (Android) (Android) OS 8.0-הּרִיֹם – iPhone 6 /הּרִיֹם [iOS] 12.0-הּרְׁע‘הּרִיֹם –"SmartThings" כרְׁע‘הּרִיֹם 2 GB (Android) (Android) OS 8.0-הּרְׁע‘הּרִיֹם – iPhone 6 /הּרִיֹם [iOS] 12.0-הּרְׁע‘הּרִיֹם –
.הכלהה כרְׁע‘הּרִיֹם 2 GB (Android) (Android) OS 8.0-הּרִיֹם – iPhone 6 /הּרִיֹם [iOS] 12.0-הּרְׁע‘הּרִיֹם –"SmartThings" כרְׂע‘הּרִיֹם 2 GB (Android) (Android) OS 8.0-הּרְׁע‘הּרִיֹם – iPhone 6 /הּרִיֹם [iOS] 12.0-הּרְׁע‘הּרִיֹם –
.הכלה军部ה כרְׁע‘הּרִיֹם 2 GB (Android) (Android) OS 8.0-הּרִיֹם – iPhone 6 /הּרִיֹם [iOS] 12.0-הּרְׁע‘הּרִיֹם –"SmartThings" כרְ׀ע‘הּרִיֹם 2 GB (Android) (Android) OS 8.0-הּרְׁע‘הּרִיֹם – iPhone 6 /הּרִיֹם [iOS] 12.0-הּרְׁע‘הּרִיֹם –
.הכלה軍部ה כרְׁע‘הּרִיֹם 2 GB (Android) (Android) OS 8.0-הּרִיֹם – iPhone 6 /הּרִיֹם [iOS] 12.0-הּרְׁע‘הּרִיֹם –"SmartThings" כרְूע‘הּרִיֹם 2 GB (Android) (Android) OS 8.0-הּרְूע‘הּרִיֹם – iPhone 6 /הּרִיֹם [iOS] 12.0-הּרְूע‘הּרִיֹם –
.הכלה军部ה כרְׁע‘הּרִיֹם 2 GB (Android) (Android) OS 8.0-הּרְׁע‘הּרִיֹם – iPhone 6 /הּרִיֹם [iOS] 12.0-הּרְूע‘הּרִיֹם –"SmartThings" כרְूע‘הּרִיֹם 2 GB (Android) (Android) OS 8.0-הּרְूע‘הּרִיֹם – iPhone 6 /הּרִיֹם [iOS] 12.0-הּר:הּרִיֹם –
.הכלה军部ה כרְׁע‘הּרִיֹם 2 GB (Android) (Android) OS 8.0-הּרְׁע‘הּרִיֹם – iPhone 6 /הּרִיֹם [iOS] 12.0-ה:הּר:הּר:הּר:הּר:הּר:הּר:הּר:הּר:הּר:הּר:הּר:הּר:הּר:הּר:הּר:הּר:הּר:הּר:הּר:הּר:הּש:הּש:הּש:הּש:הּש:הּש:הּש:הּש:הּש:הּש:הּש:הּש:הּש:הּש:הּש:הּש:הּש:הּש:הּש:הּש:הּר:הּש:הּש:הּש:הּש:הּש:הּש:הּש:הּש:הּש:הּש:הּש:הּש:הּש:הּש:הּש:הּש:הּש:הּש:הּר:הּר:הּר:הּר:הּר:הּר:הּר:הּר:הּר:הּר:הּר:הּר:הּר:הּר:הּר:הּר:הּר:הּר:הּר:הּמ:הּש:הּש:הּש:הּש:הּש:הּש:הּש:הּש:הּש:הּש:הּש:הּש:הּש:הּש:הּש:הּש:הּש:הּש:הּש:הּנ:הּש:הּש:הּש:הּש:הּש:הּש:הּש:הּש:הּש:הּש:הּש:הּש:הּש:הּש:הּש:הּש:הּש:הּש:הּש:הּמ:הּש:הּש:הּש:הּש:הּש:הּש:הּש:הּש:הּש:הּש:הּש:הּש:הּש:הּש:הּש:הּש:הּש:הּש:הּמ:הּנ:הּש:הּש:הּש:הּש:הּש:הּש:הּש:הּש:הּש:הּש:הּש:הּש:הּש:הּש:הּש:הּש:הּש:הּש:הּמ:הּמ:הּמ:הּמ:הּמ:הּמ:הּמ:הּמ:הּמ:הּמ:הּמ:הּמ:הּמ:הּמ:הּמ:הּמ:הּמ:הּמ:הּמ:הּמ:הּק:הּק:הּק:הּק:הּק:הּק:הּק:הּק:הּק:הּק:הּק:הּק:הּק:הּק:הּק:הּק:הּק:הּק:הּק:הּק:הּד:הּק:הּק:הּק:הּק:הּק:הּק:הּק:הּק:הּק:הּק:הּק:הּק:הּק:הּק:הּק:הּק:הּק:הּק:הּק:הּח:הּח:הּח:הּח:הּח:הּח:הּח:הּח:הּח:הּח:הּח:הּח:הּח:הּח:הּח:הּח:הּח:הּח:הּח:הּח:הּמ:הּמ:הּמ:הּמ:הּמ:הּמ:הּמ:הּמ:הּמ:הּמ:הּמ:הּמ:הּמ:הּמ:הּמ:הּמ:הּמ:הּמ:הּמ:הּת:הּת:הּת:הּת:הּת:הּת:הּת:הּת:הּת:הּת:הּת:הּת:הּת:הּת:הּת:הּת:הּת:הּת:הּת:הּת:הּס:הּס:הּס:הּס:הּס:הּס:הּס:הּס:הּס:הּס:הּס:הּס:הּס:הּס:הּס:הּס:הּס:הּס:הּס:הּס:הּש:הּש:הּש:הּש:הּש:הּש:הּש:הּש:הּש:הּש:הּש:הּש:הּש:הּש:הּש:הּש:הּש:הּש:הּש:הּ ($)"SmartThings" כר'אש'אש'אש'אש'אש'אש'אש'אש'אש'אש'אש'אש'אש'אש'אש'אש'אש'אש'אש'אש'אש'אש'אש'אש'אש'אש'אש'אש'אש'אש'אש'אש'אש'אש"

4.

9.

7.

container

Diagram of a door frame with a hanging hook and an upward arrow (no text or symbols).

do not

permission

rights

Diagram showing a door panel being inserted into a device, with an inset close-up of the component (no text or symbols).

hour

roof

do not

do not

do not

Diagram of a cabinet or rack with an arrow indicating direction (no text or symbols).

Diagram showing a door panel being inserted into a plastic hinge, with an arrow indicating the insertion direction.

Diagram showing a device with arrows pointing to a component, possibly indicating assembly or inspection steps.

Diagram of a mechanical component with an arrow indicating upward motion.

Illustration of a microwave oven with a hand mixer and a magnified inset showing liquid level.

Diagram of a refrigerator with airflow arrows indicating movement.

Diagram of a refrigerator with a door and drawer, showing a directional arrow indicating rotation.

Diagram of a computer case with an open drawer and internal components, showing a loading or assembly process.

Line drawing of a microwave oven with a rotary knob and lid, no text or symbols.

Diagram showing two containers with granular material inside, one moving right and the other horizontally, no text or symbols.

Diagram showing a hand holding a cylindrical object with a directional arrow, enclosed in a magnified inset, no text or symbols.

1.5

Technical illustration of a mechanical assembly with two views showing internal components and a no-smoking symbol, no text or labels present.

Two identical diagrams showing a component with a circular symbol above and a prohibition sign below, no text or symbols present.

3D technical illustration of a mechanical device with a circular component and handle, no text or symbols.

Diagram of a door handle assembly with an arrow pointing to the lock, no text or symbols present.

SAMSUNG RF65A9011B1 - Notes - 22

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Product information

Brand : SAMSUNG

Model : RF65A9011B1

Category : Refrigerator