PTZ211 - Surveillance Camera AVer - Free user manual and instructions
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| Product Type | Pan-Tilt-Zoom (PTZ) Surveillance Camera |
| Brand | AVer |
| Model | PTZ211 |
| Dimensions (W x H x D) | Approximately 6.7 x 7.1 x 6.7 inches (170 x 180 x 170 mm) |
| Weight | Approximately 3.5 lbs (1.6 kg) |
| Power Supply | DC 12V / PoE+ (Power over Ethernet) |
| Image Sensor | 1/2.8" Progressive CMOS |
| Resolution | 1920 x 1080 (Full HD) at 60 fps |
| Optical Zoom | 30x Optical Zoom |
| Horizontal Viewing Angle | 63.5° (wide) to 2.3° (tele) |
| Pan Range | 360° continuous |
| Tilt Range | -30° to +90° |
| Pan / Tilt Speed | Up to 400°/s presets |
| Night Vision | IR LEDs up to 150 meters (492 ft) |
| Video Compression | H.265, H.264, MJPEG |
| Network Interface | 1 x RJ45 10/100/1000 Mbps PoE+ |
| Video Output | 1 x HDMI 1.4a, 1 x 3G-SDI |
| Audio Input/Output | 1 x Line In, 1 x Line Out (via terminal block) |
| Alarm I/O | 1 x Alarm In, 1 x Alarm Out |
| Preset Positions | 255 presets |
| Mounting | Ceiling or wall mount (bracket included) |
| Operating Temperature | -10°C to 50°C (14°F to 122°F) |
| Protocols Supported | ONVIF, RTSP, VISCA, CGI |
| Maintenance & Cleaning | Clean lens with soft dry cloth; avoid solvents; check cable connections periodically |
| Safety & Compliance | CE, FCC, UL (power adapter), IP66 (weatherproof with housing) |
| Repairability & Spare Parts | Modular design; replaceable IR board, power supply, and main board; contact AVer support for parts |
Frequently Asked Questions - PTZ211 AVer
How do I connect the AVer PTZ211 camera to a network?
Connect the camera via Ethernet cable to a PoE+ switch or use the supplied power adapter. Ensure the camera is on the same subnet as your computer. Use AVer's IP Finder tool or ONVIF to discover the camera's IP address.
Can I control the PTZ211 remotely?
Yes, the camera supports remote control via RS-232, RS-422, VISCA over IP, or ONVIF. You can also use a joystick controller or software for PTZ operations.
What is the maximum resolution and frame rate?
The camera outputs 1920x1080 at up to 60 fps. It also supports lower resolutions like 1280x720 at 60 fps.
Does the PTZ211 have night vision?
Yes, it is equipped with IR LEDs providing up to 150 meters of effective range in low-light conditions.
How do I set up presets and auto-tracking?
Access the camera's web interface via browser. Go to PTZ settings to save presets. For auto-tracking, enable it in the motion detection section. The camera will follow moving objects within the defined zone.
Is the PTZ211 weatherproof?
The camera body is not weatherproof by default. It requires a separate IP66-rated housing for outdoor use. The base model is designed for indoor environments.
What video outputs are available?
The camera provides HDMI and 3G-SDI outputs for live video, as well as streaming via RTSP or ONVIF over the network.
How do I update the firmware?
Download the latest firmware from AVer's official website. Log into the camera's web interface, go to Maintenance > Firmware Upgrade, and upload the file. Do not power off during update.
Can I integrate the PTZ211 with third-party VMS software?
Yes, the camera is ONVIF compliant, so it works with most VMS systems like Milestone, Blue Iris, and others. Use RTSP or ONVIF profiles.
What is the warranty and where can I get spare parts?
AVer offers a 2-year limited warranty. For spare parts (IR boards, lens, power supply), contact AVer support or an authorized distributor. Repairs should be done by certified technicians.
User questions about PTZ211 AVer
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USER MANUAL PTZ211 AVer
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Product information
Brand : AVer
Model : PTZ211
Category : Surveillance Camera