Atlas Neo TA9101 - Faucet FRANKE - Free user manual and instructions

Product Type	Kitchen Faucet
Brand	Franke
Model	Atlas Neo TA9101
Installation Type	Deck-mounted
Number of Holes	1 or 3 (based on configuration)
Handle Type	Single lever
Valve Type	Ceramic disc
Flow Rate	1.5 GPM (5.7 L/min) max
Spout Height	Approx. 10.2 inches (260 mm)
Spout Reach	Approx. 8.5 inches (215 mm)
Features	360° swivel spout, pull-down spray head with dual function
Material	Brass body, stainless steel braided hose
Finish	Chrome, stainless steel (specific finish varies)
Weight	Approx. 5.5 lbs (2.5 kg)
Warranty	Limited lifetime warranty
Compliance	ASME A112.18.1, CSA B125.1, NSF 61
Maintenance	Clean with mild soap and water; avoid abrasive cleaners
Spare Parts	Available through Franke authorized dealers

Frequently Asked Questions - Atlas Neo TA9101 FRANKE

What is the warranty on the Franke Atlas Neo TA9101 faucet?

The faucet comes with a limited lifetime warranty covering defects in materials and workmanship under normal residential use.

How do I install the Atlas Neo TA9101 faucet?

Installation requires a standard 1-hole or 3-hole sink configuration. Follow the included manual: mount the faucet through the deck, connect supply lines, and secure with mounting hardware.

Can I use the pull-down spray head for both stream and spray?

Yes, the spray head has a dual-function feature: press the button to toggle between aerated stream and powerful spray.

What is the recommended cleaning method?

Clean with a soft cloth and mild soapy water. Avoid abrasive cleaners or scouring pads to protect the finish.

Does the faucet swivel?

Yes, the spout swivels 360° for easy access and maneuverability.

What is the flow rate of this faucet?

The maximum flow rate is 1.5 GPM (5.7 L/min) at 60 psi, compliant with water conservation standards.

What materials is the faucet made of?

The body is constructed from brass, and the hose is stainless steel braided for durability.

Is the faucet compatible with reverse osmosis systems?

It can be used with most standard reverse osmosis systems, but a dedicated RO faucet is recommended for optimal performance.

How do I replace the spray head hose?

Turn off water supply, disconnect the hose from the faucet body, and replace with a Franke approved replacement hose.

Can I install this faucet on a sink with three holes?

Yes, the faucet can be installed on a 3-hole sink using the optional escutcheon plate (sold separately).

USER MANUAL Atlas Neo TA9101 FRANKE

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TA9700BS

TA9700GM

TA9701

TA9701BS

TA9701GM

EN Installation and service manual Kitchen Faucet

A Tap Atlas Neo Swivel Side HP

Tap Atlas Neo Nozzle Side HP

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franke.com

Periodic checks

▶ Check connection and shower hoses periodically for the following: - Watertightness - Corrosion - Mechanical damage ▶ Use original spare parts only. ▶ Replace damp or dripping hoses. ▶ Replace hoses with rusty or oxidized surfaces. ▶ Replace hoses that show signs of mechanical damage.

▶ Flush all pipes thoroughly before installation.

Operating data Value

Operating pressure (ideal) 3 bar 45 PSI 300 kPa

Operating pressure (max.)* 5 bar 70 PSI 500 kPa

Operating pressure (min.)* 1 bar 14.5 PSI 100 kPa

Water temperature (ideal) 60°C 140°F

Water temperature (max.) 70°C 158°F

* Equal pressure is recommended.

Australian Consumer Guarantees

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Express Warranty Details

As well as your consumer guarantees under the Australian Consumer Law, Franke Australia Pty Ltd ACN 138 663 279 (Franke Australia) offers original purchasers of the Products (Customer or you) the additional express warranty described in this document (Express Warranty) in respect of Franke Tap's used in a domestic/residential setting (Product).

The benefits provided under this Express Warranty are additional to other rights and remedies available to the Customer under the Australian Consumer Law and do not derogate or reduce your rights under the Australian Consumer Law.

The conditions, limitations and exclusions that apply to this Express Warranty are set out in this document.

This Express Warranty is not transferable and is given to Customers when the Product is used in a domestic or residential setting.

Term of the Express Warranty

The Express Warranty is valid for 5 years parts and labour on the tap and, a further 10 years part only warranty on the cartridge (Warranty Period).

Express Warranty

Subject to the terms set out in this document, Franke Australia warrants to Customers that the Product will be free from defects in materials and workmanship during the Warranty Period.

If the Product fails to operate or is defective during the Warranty Period under normal operating conditions as a result of a defect in materials or workmanship, subject to the exceptions set out under the heading Conditions below, Franke Australia will, at its discretion either:

replace the Product or a component of the Product; or repair the Product or a component of the Product using new, used or refurbished replacement parts.

Conditions

This Express Warranty does not cover and expressly excludes:

▶ damage to the Product or a defect in or failure of the Product resulting directly or indirectly from any of the following:

- alteration, modification or disassembly of the Product; - the Product being used in a way for which it was not designed or in a manner contrary to the instructions provided with the Product (including in respect of maintenance of the Product);

- abuse, misuse, negligence, willful damage, neglect or vandalism;

- corrosion from environmental conditions or chemical treatments;

- fire, accident or theft;

- damage caused while the Product is being transported (except by Franke Australia);

– external sources, including but not limited to blown fuses, power failure, faulty installation;

- natural disasters, or other 'acts of God', including but not limited to damage from flooding, drought, lightning, hurricanes, hail, windstorms, earthquakes, tornadoes, gales, cyclones or other causes beyond the control of Franke Australia; or

- normal wear and tear;

▶ scratching, denting, rusting, spotting, discolouration or tampering with the Product. Any imperfections in the finishes or in the natural materials used should not be considered as faults but a typical characteristic of these crafted products;

products:

- used in commercial settings; - that were not installed in accordance with the manufacturer's installation instructions, by a qualified installer and licensed plumber or in accordance with any applicable standards published by Standards Australia that apply to the Product; or - that were purchased second hand, at auction, or from a person other than an authorised representative of Franke Australia;

▶ maintenance or repair performed by unauthorised persons and/or use of spare parts that are not genuine;

when the Customer cannot provide documentation evidencing date of purchase of the Product;

▶ incidental, indirect or consequential loss or damage including loss of or damage to property, injury to, illness or death of, any person in connection with a Product failure or defect; or

product removal or re-installation costs, visits and calls of specialised technicians and costs borne by the Customer due to the unavailability and/or non-use of the Product.

The tap installation needs to be done in accordance with AS/NZS 3500.1-2003 (Clause 3.3.4) which specifies 500kPa maximum water supply pressure at any outlet within a building for new installations;

isolation stop taps are to be fitted as stated on manufacturer's installation instructions;

▶ pipes need to be flushed before the tap is installed to ensure that the tap is free of impurities.

The Remedy is the sole remedy under this Express Warranty.

Taps conform to AS/NZS6400:2016 Water Efficient Products – Rating and labelling standards.

Extra Representations

No representation or warranty by any person, including a Franke Australia employee or agent, shall be binding to the extent that they are inconsistent with or to the extent that the representation expands this Express Warranty unless expressly incorporated in writing in this document. This Express Warranty supersedes and overrides all prior agreements, representations and warranties made by Franke Australia and its authorised agents.

Making an Express Warranty Claim

If the Customer becomes aware, or ought reasonably be aware of any defect, damage or deterioration to the Product, the Customer must stop using the Product and promptly report it to Franke Australia within the Warranty Period.

To make a claim under this Express Warranty, please contact Franke Australia by submitting an enquiry to [e-mail] or [phone] Australia; [e-mail] or [phone] New Zealand.

You will need to provide us with:

1) model number of your Product; 2) details of the problem you have experienced with the Product; 3) a copy of your original purchase receipt; 4) address details of where the product is installed; 5) and any relevant pictures can be attached if lodging the claim online.

Express Warranty claims received after the Warranty Period will not be accepted.

Expenses

Subject to the following terms, Franke Australia will provide the Remedy to the Customer at its cost:

Franke Australia is not responsible for any associated or ancillary costs that you incur as a result of replacement or repair of your Product unless Franke Australia has given its prior written approval. Where a claim has been made under this Express Warranty and the Product is located outside of a 50 km radius from any store where the Product can be purchased from an authorised retail (Warranty Area), you are responsible for the cost of delivery to the nearest service agent or the travel cost for a technician to travel to a location outside the Warranty Area.

Franke Australia Pty Ltd

83 Bangholme Road

Dandenong South, VIC 3175, Australia

Phone: [phone]

Email: [e-mail]

Website: www.prkws.com

P.O Box 53171 Auckland Airport

Auckland 2150 New Zealand

Phone: [phone]

Email: [e-mail]

Website: www.prkws.com

Australia

Franke Australia

Dandenong South VIC 3175

Phone: [phone]

New Zealand

Franke Australia

Dandenong South VIC 3175

Phone: [phone]