DS-2TD4238-4 - Surveillance Camera Hikvision - Free user manual and instructions
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| Product Type | Thermal Network Bullet Camera |
| Brand | Hikvision |
| Model | DS-2TD4238-4 |
| Thermal Resolution | 384 × 288 pixels |
| Optical Resolution | 4 MP (2688 × 1520) |
| Lens Focal Length | 4 mm |
| Field of View | 90.2° (thermal) / 84.1° (optical) |
| Detection Range (Human) | Up to 600 m |
| Dimensions (Ø × L) | 127.8 × 380.2 mm |
| Weight | Approx. 2.5 kg |
| Power Supply | 12 VDC or PoE (802.3af) |
| Power Consumption | ≤ 12 W |
| Operating Temperature | -40 °C to 65 °C |
| Ingress Protection | IP67 |
| Main Functions | Thermal imaging, smart detection (line crossing, intrusion), dual-spectrum fusion |
| Storage | SD card slot (up to 256 GB), NAS |
| Video Compression | H.265+, H.265, H.264+, H.264 |
| Network Interface | 1 RJ45 10/100 Mbps |
| Maintenance & Cleaning | Use soft cloth and mild detergent; avoid abrasive materials |
| Safety & Security | Password protection, IP address filtering, HTTPS support |
| Spare Parts & Repairability | Contact Hikvision authorized service centers; lens and housing replaceable |
Frequently Asked Questions - DS-2TD4238-4 Hikvision
What is the main difference between thermal and optical channels on this camera?
The thermal channel detects heat signatures, allowing visibility in complete darkness and through obscurants like smoke. The optical channel provides high-resolution color video for identification during daytime or well-lit conditions.
Can the DS-2TD4238-4 be used in extreme weather?
Yes, it has an IP67 rating and operates from -40°C to 65°C, making it suitable for harsh environments.
What is the maximum detection distance for a human?
The camera can detect a human-sized target up to 600 meters away with the thermal channel.
Does this camera support Power over Ethernet (PoE)?
Yes, it supports PoE (IEEE 802.3af) as well as 12 VDC power input.
How do I set up intrusion detection on this camera?
Access the camera web interface, go to Event > Smart Event, and configure rules for line crossing or intrusion detection with custom zones.
What video compression formats are available?
It supports H.265+, H.265, H.264+, and H.264 to optimize bandwidth and storage.
Can I store video locally on the camera?
Yes, it has a microSD card slot supporting up to 256 GB for local storage.
What is the thermal resolution and lens size?
The thermal sensor is 384x288 pixels with a 4 mm lens, giving a 90.2° field of view.
How do I clean the camera lens?
Use a soft, dry cloth. For stubborn dirt, lightly dampen with mild detergent and water. Avoid solvents or abrasives.
Is the camera compatible with third-party NVRs?
It supports standard ONVIF (Profile S/G/T) so it can integrate with many third-party NVRs and VMS.
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USER MANUAL DS-2TD4238-4 Hikvision
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Product information
Brand : Hikvision
Model : DS-2TD4238-4
Category : Surveillance Camera