MD9560-H - Surveillance Camera Vivotek - Free user manual and instructions
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| Product Type | Surveillance Camera |
| Brand | Vivotek |
| Model | MD9560-H |
| Dimensions (W x H x D) | 70 mm x 105 mm x 60 mm |
| Weight | 0.5 kg |
| Power Supply | PoE (Power over Ethernet) IEEE 802.3af |
| Video Resolution | Up to 2MP (1920x1080) |
| Lens Type | Fixed / Varifocal (2.8~12mm) |
| Field of View | 110° (horizontal) |
| Infrared Distance | Up to 30m |
| Day/Night Mode | Yes, with ICR filter |
| Video Compression | H.265, H.264, MJPEG |
| Audio | Built-in microphone and speaker |
| Network Interface | 10/100 Ethernet RJ45 |
| Storage | MicroSD card slot up to 256GB |
| Weather Rating | IP66 (outdoor rated) |
| Operating Temperature | -40°C to 50°C |
| Power Consumption | Max 12.95W |
| Image Sensor | 1/2.8" Progressive CMOS |
| Minimum Illumination | 0.01 lux (color) / 0 lux (IR) |
| Base Mount | Wall mount bracket included |
| Motion Detection | Yes, with tamper alarm |
| Cleaning and Maintenance | Wipe gently with dry cloth; avoid solvents |
| Safety Compliance | CE, FCC, RoHS |
| Spare Parts and Repairability | Contact Vivotek support; no user-serviceable parts |
Frequently Asked Questions - MD9560-H Vivotek
How do I reset the Vivotek MD9560-H to factory defaults?
Press and hold the reset button on the camera for about 10 seconds until the status LED blinks rapidly. Release and wait for the camera to reboot. This will restore all settings to default, including the IP address to DHCP.
What is the default IP address of the MD9560-H?
Out of the box, the camera uses DHCP to obtain an IP address. If no DHCP server is available, it defaults to 192.168.0.100. Check your router or use the Vivotek IP Finder utility to locate it.
How do I access the camera's web interface?
Connect the camera to your network via PoE. Find its IP address using Vivotek IP Finder or your router's device list. Open a web browser and enter the IP address. Log in using default credentials (admin/admin). It is recommended to change the password immediately.
Can the MD9560-H record video without a network?
Yes, if you insert a microSD card (up to 256GB) into the slot, the camera can record locally. The recording can be triggered by motion detection or continuous recording. To access local recordings, you need to connect to the camera via network or use the Vivotek app.
How do I mount the MD9560-H outdoors?
Use the included wall mount bracket. Drill holes according to the template, insert wall anchors, and secure the bracket with screws. Attach the camera to the bracket and adjust the viewing angle. Ensure the Ethernet cable is properly sealed with the provided waterproof connector to maintain IP66 rating.
What is the field of view for the MD9560-H?
The camera has a varifocal lens (2.8~12mm) providing a horizontal field of view of 110° (at 2.8mm) to 30° (at 12mm). You can adjust the zoom and focus manually via the lens ring.
How do I enable motion detection alerts?
Access the web interface, go to Event Management > Motion Detection. Draw detection zones and set sensitivity. Then configure actions such as sending email or FTP of snapshots, recording to SD card, or triggering output. You can also use the free Vivotek app for push notifications.
Is the MD9560-H compatible with third-party NVRs?
Yes, it supports standard ONVIF protocol (Profile S, G, T), making it compatible with most third-party NVRs and software like Synology Surveillance Station, Blue Iris, and Milestone. Ensure the NVR supports ONVIF and add the camera using its IP address and credentials.
What should I do if the camera loses connection frequently?
First, check the Ethernet cable and PoE switch/power supply for stability. Ensure the cable length does not exceed 100m. Update the camera firmware to the latest version. If using wireless (if applicable), check signal strength. Also, change the IP address to static to avoid DHCP conflicts.
How do I clean the lens of the MD9560-H?
Use a soft, lint-free cloth slightly dampened with water or lens cleaning solution. Gently wipe the lens in a circular motion. Avoid using abrasive cleaners or solvents, as they can damage the lens coating. For the housing, use a dry cloth or mild soap solution.
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USER MANUAL MD9560-H Vivotek
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Product information
Brand : Vivotek
Model : MD9560-H
Category : Surveillance Camera