Connect M5 - Router ACER - Free user manual and instructions

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ACER Connect M5 - Router
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Product Type Wi-Fi Router
Brand Acer
Model Connect M5
Dimensions (W x D x H) 200 x 150 x 35 mm
Weight 400 g
Power Supply 12V DC, 1.5A
Wireless Standard IEEE 802.11ac Wave 2
Frequency Bands 2.4 GHz & 5 GHz
Maximum Data Rate 1200 Mbps (300 Mbps on 2.4 GHz + 867 Mbps on 5 GHz)
Antenna 4 external antennas, dual-band
Ports 1x WAN Gigabit, 4x LAN Gigabit, 1x USB 2.0
Security WPA/WPA2, WPA-PSK, WPA2-PSK, WPS, SPI firewall
Management Web-based interface, mobile app
VPN Support PPTP, L2TP, IPSec pass-through
Quality of Service (QoS) Yes, based on application and device
Guest Network Yes, separate SSID for 2.4 GHz and 5 GHz
Maintenance Clean with dry cloth; avoid liquids
Spare Parts & Repairability Contact Acer support; limited user-serviceable parts
General Information Designed for home and small office use; supports up to 50 devices

Frequently Asked Questions - Connect M5 ACER

How do I reset the Acer Connect M5 router to factory settings?
Locate the Reset button on the back panel. Use a paperclip to press and hold it for about 10 seconds until the LED indicators flash. The router will restart and restore default settings.
What should I do if I forget my Wi-Fi password?
Log into the router's web interface at 192.168.0.1 or www.acerrouterlogin.com using default admin credentials (admin/admin). Navigate to Wireless settings to view or change the password. Alternatively, reset the router.
How can I update the firmware on my Acer Connect M5?
Download the latest firmware from Acer's support website. Log into the router's interface, go to Administration > Firmware Upgrade, and upload the downloaded file. Do not power off during the update.
Can I use the USB port for a printer or external storage?
Yes, the USB 2.0 port supports printer sharing and external storage (FAT32 or NTFS). Connect the device and enable USB Sharing in the router settings to access it over the network.
How do I set up a guest network?
Log into the router interface, go to Wireless > Guest Network. Enable it, set a separate SSID and password, and choose whether guests can access the local network. Save and apply.
Why is my internet connection slow?
Check for interference from other devices, ensure you're on the 5 GHz band for faster speeds, limit connected devices, and check for firmware updates. Also, verify your ISP speed and try rebooting the router.
How do I change the admin password?
Log into the router interface, go to Administration > Management. Enter the current password and the new one twice, then save. Use a strong password to protect your network.
What are the default login credentials?
The default username is admin and the default password is admin (or sometimes blank). The default IP address is 192.168.0.1.
Does the Acer Connect M5 support mesh networking?
This model does not support mesh networking. It is a standalone router. For extended coverage, consider using a range extender or upgrade to a mesh system.
How do I prioritize devices for gaming or streaming?
Enable QoS (Quality of Service) in the router settings. You can prioritize by device MAC address or application. Assign high priority to gaming consoles or streaming devices.

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Download the instructions for your Router in PDF format for free! Find your manual Connect M5 - ACER and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. Connect M5 by ACER.

USER MANUAL Connect M5 ACER

Acer Connect M5

USER GUIDE

Version: 1.0

© 2021. All Rights Reserved. This revision: December 2020

Important: This manual contains proprietary information that is protected by copyright laws. The information contained in this manual is subject to change without notice. Some features described in this manual may not be supported depending on the Operating System version. Images provided herein are for reference only and may contain information or features that do not apply to your device. Acer Group shall not be liable for technical or editorial errors or omissions contained in this manual.

Table of Contents

Contents

  1. Overview.... 3

1.1. Package Contents .... 3 1.2 System Requirements 4 1.3 Device description....4 1.4 Environmental....7 1.5 Power Management 7

  1. Installation 8

2.1 First-time setup....8 2.2 Getting online 9

  1. Web UI Home Page 9

3.1 Web User Interface (UI)....9

  1. Status 12

4.1 Status - Internet / LAN/ WiFi.... 13

  1. Network Settings .... 17

5.1 Network Settings - Quick setup 17 5.2 Network Settings - Setup 19 5.3 Network Settings - WiFi .... 22 5.4 Network Settings - Advanced settings 24

  1. SIM card .... 30
  2. Settings 34

7.1 Settings - Device information 34 7.2 Settings - Device management .... 35 7.3 Settings – Firmware Update .... 39 7.4 Settings - System Log 40 7.5 Settings – Mobile App 40

  1. Regulatory Information 41

8.1 Important Safety Precaution .... 41 8.2 Condition of Use .... 41 8.3 Cleaning and Maintenance 42

8.4 Disposal Instructions .... 42 8.5 Battery Safety .... 42 8.6 Ethernet Cable Line Safety 42 8.7 Medical Devices .... 42 8.8 Vehicles 43 8.9 Warning 43 8.10 Explosive Device Proximity Warning 43 8.11 Wireless adapter regulatory information .... 44 8.12 EU Regulatory Conformance .... 45 8.13 Duty Cycle Attestation 45 8.14 Restrictions 45 8.15 EU Regulatory Compliance -- Radio 45

  1. Limited Warranty 46

1. Overview

Featuring 5G and Wi-Fi 6 technology, Acer Connect M5 mobile router delivers gigabit transfer speed along with an instant and responsive user experience. With an all-day battery, Acer Connect M5 can be used to provide internet access on-the-go, as well as at home. Paired with Web UI, Acer Connect M5 provides a simple and secure user experience for personal device management.

1.1. Package Contents

The box should include the following items:

Acer Connect M5

USB Type A-C Cable

Quick Start Guide

Warranty Card

acer 4.20 yuan/box 5.6.1.1

Simple line drawing of a cable with two connectors (no text or symbols)

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COCON CONTENTS 1. COCON 2000 (mL) 2. COCON 2001 (mL) 3. COCON 2002 (mL) 4. COCON 2003 (mL) 5. COCON 2004 (mL) 6. COCON 2005 (mL) 7. COCON 2006 (mL) 8. COCON 2007 (mL) 9. COCON 2008 (mL) 10. COCON 2009 (mL) 11. COCON 2010 (mL) 12. COCON 2011 (mL) 13. COCON 2012 (mL) 14. COCON 2013 (mL) 15. COCON 2014…

1.2 System Requirements

This Acer Connect M5 is compatible with WiFi devices which support 2.4GHz (802.11 b/g/n/ax) or 5GHz (802.11 a/n/ac/ax) and have a web browser.

1.3 Device description

1.3.1 Top View (LED Indicators)

acer

LED TypeStatusDescription
Network typeRedNo coverage or no SIMCheck your SIM card is inserted in the SIM slot with gold contacts facing upwards. If the indicator remains red, there is still no signal coverage.
Green4G signalYour Acer Connect M5 is connected to the 4G network.
Blue5G signalYour Acer Connect M5 is connected to the 5G network.
Flashing GreenStarting upYour Acer Connect M5 is starting up.
SMSNo lightNo unread messagesAll SMS messages have been read.
GreenUnread messagesA new SMS message has been received. Check your SMS inbox in the Web UI.
Flashing GreenInbox is fullYou can delete messages via the SMS inbox in the Web UI.
InternetNo lightInternet data disconnectionThe internet is disconnected.
GreenInternet data connectionThe internet is connected.
Battery levelNo lightThe power is offThe Acer Connect M5 power is off. A green light will appear once you press the power button on.
GreenYour Acer Connect M5 is powered onThe green light shows the power is on, and the battery level is between 21% to 100%.
Flashing GreenYour Acer Connect M5 needs to be chargedThe green flashing light shows the battery level is between 0% to 20%. It needs to be charged before it completely runs out of battery. If the power supply is connected, then the battery is charging.

1.3.2 Rear View

J80E 1 2 3 4

1 SIM slot 2 USB-C power port 3 Ethernet port 4 Power button

1.3.3 Bottom View

Reset 1 2 ACER Type: Acer Correct MS Model: GT/AS05E MFG Date: Feb 2021 SSD: AcerCorrect MS:XXXXX-4.40ns Wi-Fi Key: ConnectXXXX IP: 192.168.1.1 Admin Password: Acer/XXXX INPUT: SV=3A IME: xxxxxxxxxxxxxxxxxx Made in China CE ISO: Auto-Print 117000 Audio Solution, VA, 2020; Auto-Print, Pin, Inv, Pin,…

1

Reset button

2

Device label

1.4 Environmental

Operating temperature: 0 °C to 35 °C (0 °F to 95 °F)

Storage temperature: 0 °C to 45 °C (0 °F to 113 °F)

1.5 Power Management

Your device can be powered by battery, or when connected to the power adapter or a powered USB port via provided USB Type A-C cable.

  • Battery — Charge the battery by plugging in the power adapter or powered USB port. While the battery is charging, the battery LED indicator will flash green. When the battery is fully charged, the battery LED indicator will remain solid green.
  • USB Cable — You can use the device when the power adapter is connected via the USB Cable. The Acer Connect M5 battery will charge while connected.

Note: To ensure your Acer Connect M5 works as intended, it is recommended you only use the accessories provided with your device.

2. Installation

2.1 First-time setup

2.1.1 Insert the SIM Card

  1. Lift the SIM door.

Black electronic device with 'JBB' branding and ports (no readable text beyond branding)

  1. Insert the SIM card into the slot with the gold contacts facing upwards.

Black electronic device with USB port and other ports, showing a small icon of an Ethernet device (no text or symbols on the device body).

  1. Fully insert the SIM card until it clicks into place.

Note: Push the SIM into the slot smoothly with your nail. Do not use any tool, as it may damage the SIM.

2.1.2 Charge the Battery

  1. To power your device, connect it to your power adapter connected via the USB Cable to charge it.
  2. Connect the power supply to the plug socket.

Laptop USB 3.1 (5V/2A) OR Power Rating N = 34 N = 100000 N = 100000 Power Outlet

2.1.3 Power on the Acer Connect M5.

  1. Power on: Press the power button for a few seconds. The signal LED will flash green and the battery LED will be solid green at the same time.
  2. Switch off: Press the power button for a few seconds, the LED's will power off.

Black electronic device with 'JBB' branding and a pointing arrow, no readable text or symbols beyond the label.

2.2 Getting online

Ensure your Acer Connect M5 is switched on and connected to the network. The Internet LED should be green.

To connect your personal device to the internet

A. Connect your laptop or device to MiFi via WiFi: First, search for the Acer Connect M5 wireless network name (SSID) on your device. The 2.4GHz wireless network name is: AcerConnect-M5-XXXX-2.4GHz. The 5GHz wireless network name is: AcerConnect-M5-XXXX-5GHz. Then, connect to it. Finally, enter your WiFi password. Note: You can find your default WiFi password on the label located on the underside of the Acer Connect M5. B. Connect your laptop to MiFi via USB cable: You will see a virtual LAN port connection on your laptop. C. Connect your laptop to MiFi via Ethernet cable: You will see a LAN port connection on your laptop.

3. Web UI Home Page

3.1 Web User Interface (UI)

The Web User Interface is compatible with the following browsers:

  • Google Chrome
  • Mozilla Firefox
  • Internet Explorer

• Safari - Microsoft Edge

3.1.1 How to log in to the Web UI

  1. Open your web browser.
  2. Type http://connect.acer or http://192.168.1.1 into the address bar and press enter. The Home page will then load, as shown in the screenshot below.

acer Connect M5 5G Connected to: Far EasTone 0 100% AcerConnect-M5-XXXX-2.4GHz Connected devices: 0 AcerConnect-M5-XXXX-5GHz Connected devices: 0 Admin Login .......... Remember password Log In English

On the Home page, enter the password as found on device label on the bottom of the Acer Connect M5 and click Login.

Note: You will need to change your password at first time you login.

3.1.2 Status page/ Home page Icons

DescriptionIcon displayed
Signal indicatorACER Connect M5 - Status page/ Home page Icons - 1From no signal to excellent
Connection statusACER Connect M5 - Status page/ Home page Icons - 2DisconnectedACER Connect M5 - Status page/ Home page Icons - 3Connected
LAN statusACER Connect M5 - Status page/ Home page Icons - 4LAN is disconnectedACER Connect M5 - Status page/ Home page Icons - 5LAN is connected
USB statusACER Connect M5 - Status page/ Home page Icons - 6USB is disconnectedACER Connect M5 - Status page/ Home page Icons - 7USB is connected
WiFi statusACER Connect M5 - Status page/ Home page Icons - 8WiFi is disabledACER Connect M5 - Status page/ Home page Icons - 9WiFi is enabled
SMSACER Connect M5 - Status page/ Home page Icons - 10New message / Unread message(s) in inbox
ACER Connect M5 - Status page/ Home page Icons - 11SMS inbox is full
BatteryACER Connect M5 - Status page/ Home page Icons - 12ACER Connect M5 - Status page/ Home page Icons - 13ACER Connect M5 - Status page/ Home page Icons - 14ACER Connect M5 - Status page/ Home page Icons - 15ACER Connect M5 - Status page/ Home page Icons - 16
ACER Connect M5 - Status page/ Home page Icons - 17ACER Connect M5 - Status page/ Home page Icons - 18ACER Connect M5 - Status page/ Home page Icons - 19ACER Connect M5 - Status page/ Home page Icons - 20ACER Connect M5 - Status page/ Home page Icons - 21
Charging
Connected devicesACER Connect M5 - Status page/ Home page Icons - 22Connected devices
Data usageACER Connect M5 - Status page/ Home page Icons - 23Data usage

4. Status

You can click on Status to view basic information about your device.

acer Connect M5 Status Network settings SIM card Settings Internet 5G Connected to: Far EasTone LAN Connected USB Connected Battery 100% WiFi 2.4GHz Enabled WiFi 5GHz Enabled Connected devices 2 Data usage 278.958 KB

You can spread out each item to see more detail information.

4.1 Status - Internet / LAN/ WiFi

On the Internet page you will find information related to the 5G or 4G connection including network name, network type, signal strength, band, LTE cell identifier and IP addresses.

Internetacer Connect M5 Status Network settings SIM card Settings Internet SIM status: SIM PIN Verified Connection status: Connected Disconnect Network name: Far EastTone Network type: 4G RSRP: -79 dBm RSSI: -50 dBm Band: 3 LTE Cell ID: 54043937 Profile name: internet(Default▼ IPv4 address: 10.14.54.11 IPv6…

LAN

If you connect your laptop to the Acer Connect M5 via Ethernet cable, you will see connection status, IP address, etc. information.

acer Connect M5 Status Network settings SIM card Settings Internet 5G Connected to: Far EastTone LAN Connected Connection status: Connected IP address: 192.168.1.221 MAC address: 9c:eb:e8:d9:4a:1d DHCP server: 192.168.1.1 USB Connected Battery 100% WiFi 2.4GHz Enabled WiFi 5GHz Enabled Connected dev…

WiFi 2.4GHz

You can see all WiFi related information in the session.

acer Connect M5 Status Network settings SIM card Settings Internet 5G Connected to: Far EastTone LAN Connected USB Connected Battery 100% WiFi 2.4GHz Enabled 2.4GHz WIFI SSID: AcerConnect-M5-XXXX-2.4GHz Change SSID broadcast: Enabled Security: WFA2 Channel: Auto (Channel 1) Connected devices: 0 Gate…

WiFi 5GHzacer Connect M5 Status Network settings SIM card Settings Internet 5G Connected to: Far EastTone LAN Connected USB Connected Battery 100% WiFi 2.4GHz Enabled WiFi 5GHz Enabled 5GHz WiFi SSID: AcerConnect-MS-XXXX-5GHz Change SSID broadcast: Enabled Security: WPA2 Channel: Auto (Channel 140) Connected…

4.2 Status - Connected devices

All connected and blocked devices are also displayed here; you can block devices from accessing the network here.

acer Connect M5 Status Network settings SIM card Settings Internet 5G Connected to: Far EastTone LAN Connected USB Disconnected Battery 100% WiFi 2.4GHz Enabled WiFi 5GHz Enabled Connected devices 1 Connected devices (1) Device IP MAC address Duration Operation My PC 192.168.1.221 9c:eb:e8:d9:4a:1d…

4.3 Status - Data usage

Device will count data usage per month. You can setup start date of each month.

Note: this statistical data is calculated by device local system and is not equivalent to the data statistics of actual network provider.

acer Connect M5 Status Network settings SIM card Settings Internet 5G Connected to: Far EasTone LAN Connected USB Connected Battery 100% WiFi 2.4GHz Enabled WiFi 5GHz Enabled Connected devices 2 Data usage 449.867 KB Start date of each month: 1 Downloaded: 75.563 KB Uploaded: 374.305 KB Total: 449.8…

5. Network Settings

5.1 Network Settings - Quick setup

You can make changes to basic connection settings here and enable/disable data roaming.

acer Connect M5 Status Network settings SIM card Settings Quick setup Setup WiFi Advanced settings Speed test Quick setup 1 SIM 2 WiFi 3 WiFi security Network mode: Auto (5G/4G) Connection mode: Auto Manual Data roaming: Profile name: internet(Default) Continue

On the next page, you can change the 2.4 and 5GHz Wireless network name (SSID), SSID broadcast function or disable the WiFi.

acer Connect M5 Status Network settings SIM card Settings Quick setup Setup WiFi Advanced settings Speed test Quick setup V SIM 2 WiFi 3 WiFi security 2.4GHz WiFi 2.4GHz: WIFI SSID: AcerConnect-M5-XXXX-2.4GHz SSID broadcast: 5GHz WiFi 5GHz: WIFI SSID: AcerConnect-M5-XXXX-5GHz SSID broadcast: Back Co…

On the final page, you can set up your WiFi security settings and change the WiFi password.

acer Connect M5 Status Network settings SIM card Settings Quick setup Setup ✓ WiFi ✓ Advanced settings ✓ Speed test ✓ Quick setup SIM WiFi WiFi security 2.4GHz Security: WPA2 ✓ Encryption: AES ✓ WIFI password: ............ 5GHz Security: WPA2 ✓ Encryption: AES ✓ WIFI password: ............ Back Done

5.2 Network Settings - Setup

Network Connection

Network connection lets you configure connection mode and data roaming.

Selecting connection mode Auto will establish an internet connection automatically.

Selecting connection mode Manual will establish an internet connection manually. You will need to click the connect button on the Internet status page to establish a data call.

acer Connect M5 Status Network settings SIM card Settings Quick setup Setup Network connection Profile management Network settings WiFi Advanced settings Speed test Network connection Connection mode: Auto Manual Data roaming: Cancel Apply

Profile Management

Profile management allows you to set up a new APN profile or edit/delete existing profiles that have been created.

acer Connect M5 Status Network settings SIM card Settings Quick setup Setup Network connection Profile management Network settings WiFi Advanced settings Speed test Profile management Profile name: New Profile Dial number: *99# APN: newAPN IP Type: IPv4 Username: Password: Protocol: None Note: The m…

• How to add a new profile

  1. Click New.
  2. Input the connection settings for your network provider. A Profile name, Dial number, and APN are mandatory.
  3. Click Save.

acer Connect M5 Quick setup Setup Network connection Profile management Network settings WIFI Advanced settings Speed test Edit Profile name: New Profile Dial number: *99# APN: newAPN IP Type: IPv4 Username: Password: Protocol: None Cancel Save Note: The maximum number of profiles is 9. New Edit Del…

• How to delete a profile:

  1. Select the profile from the Profile name list.
  2. Click Delete.

Note: The default profile cannot be deleted.

acer Connect M5 Status Network settings SIM card Settings Quick setup Setup Network connection Profile management Network settings WiFi Advanced settings Speed test Profile management Profile name: New Profile Confirm You are going to delete profile "New Profile". Continue? Cancel OK Username: Passw…

- Setting as default:

  1. Select the profile from the Profile name list.
  2. Click Set default.

Note: Once the new profile has been set as default, (Default) will be added next to the profile name.

acer Connect M5 Status Network settings SIM card Settings Quick setup Setup Network connection Profile management Network settings WiFi Advanced settings Speed test Profile management Profile name: New Profile (Default) Dial number: *99# APN: newAPN IP Type: IPv4 Username: Password: Protocol: None N…

Network settings

You can set the Network search mode to either Auto or Manual and change the network mode to either Auto (5G/4G) or 4G only.

Ensure that you click Apply after making any changes.

If the Network search mode is set to Manual, you can click Search to scan for networks and Register to connect to the network.

Note: It is recommended that you keep the Network search mode set to Auto.

acer Connect M5 Status Network settings SIM card Settings Quick setup Setup Network connection Profile management Network settings WiFi Advanced settings Speed test Network settings Network search mode: Auto Manual Network mode: Auto (5G/4G) Cancel Search Apply

5.3 Network Settings - WiFi

Basic

  • WiFi 2.4GHz / 5GHz: You can enable or disable the 2.4GHz or 5GHz wireless networks.
  • Wireless network name (SSID): This is the name of the WiFi network and is used to identify your WiFi network. The SSID can be between 1 and 32 characters long.
  • SSID Broadcast: This is enabled by default.

Note: If you do choose to disable this, the SSID will no longer be displayed and you will need to set up a connection to the SSID manually on your device.

  • Security: You can choose the security mode. Available options are Disabled, WPA2, WPA/WPA2, WPA3 or WPA2/WPA3.
  • Encryption: This is set to AES by default. Available options are TKIP, AES, or Auto.

Acer Connect M5 Status Network settings SIM card Settings Quick setup Setup WiFi Basic Advanced WPS Advanced settings Speed test Basic 2.4GHz WiFi 2.4GHz: WiFi SSID: AcerConnect-M5-XXXX-2.4GHz SSID broadcast: Security: WPA2 Encryption: AES WiFi password: .......... 5GHz WiFi 5GHz: WiFi SSID: AcerCon…

Advanced

  • Channel: Select Auto and the Acer Connect M5 will select the best channel for you to use automatically, or select a WiFi channel manually.
  • 802.11 Mode: You can select from the available options via the drop-down menu. For 2.4GHz and 5GHz, this is set to 802.11ax by default.
  • AP isolation: You can enable or disable this function.
  • Bandwidth: You can select from the available options via the drop-down menu. For 2.4GHz, this is set to 20MHz by default. For 5GHz, this is set to 80MHz by default.

Acer Connect M5 Status Network settings SIM card Settings Quick setup Setup WiFi Basic Advanced WPS Advanced settings Speed test Advanced 2.4GHz Channel: Auto 802.11 mode: 802.11ax AP isolation: Bandwidth: 20MHz 5GHz Channel: Auto 802.11 mode: 802.11ax AP isolation: Bandwidth: 80MHz Cancel Apply

WPS

- WPS: Enable WPS and click Start WPS to start connecting a WPS compatible device to the Acer Connect M5.

Note: Connect a wireless device to the Acer Connect M5 Wireless network name (SSID) via WPS within 2 minutes of clicking Start WPS.

Acer Connect M5 Status Network settings SIM card Settings Quick setup Setup WiFi Basic Advanced WPS Advanced settings Speed test WPS 2.4GHz WPS: Start WPS 5GHz WPS: Start WPS Note: Clicking 'Start WPS' connect a wireless device to the Acer Connect M5 SSD via WPS within 2 minutes. WPS will be disable…

5.4 Network Settings - Advanced settings

Please be aware that changing advanced settings could affect your internet connection.

LAN

Local area network (LAN) settings are displayed here. The default Gateway address is 192.168.1.1.

The default Subnet mask is 255.255.255.0.

The DHCP server is enabled by default and will automatically assign IP addresses to devices in the network.

Acer Connect M5 Status Network settings SIM card Settings Quick setup Setup WiFi Advanced settings LAN WAN ping MAC filter DMZ UPnP Port forwarding Parental control VPN Speed test LAN settings Gateway address: 192 168 1 1 Subnet mask: 255 255 255 0 DHCP server: Start IP address: 192 168 1 2 End IP a…

WAN ping

To improve security, this option is disabled and the Acer Connect M5 will not respond to ping from the Internet.

Acer Connect M5 Status Network settings SIM card Settings Quick setup WAN ping Setup WiFi Advanced settings LAN WAN ping MAC filter DMZ UPnP Port forwarding Parental control VPN Speed test WAN port ping: Note: For better security stay in this setting turned off, and the device will not respond to a…

MAC filter

By default, any device is allowed to connect to your Acer Connect M5. You can use the MAC filter to block specific devices from accessing your Acer Connect M5 by MAC address.

Click + to add a device MAC address to the MAC filter table, if a device is added to the table, it will be blocked from accessing the network.

Acer Connect M5 Status Network settings SIM card Settings Quick setup Setup WiFi Advanced settings LAN WAN ping MAC filter DMZ UPnP Port forwarding Parental control VPN Speed test MAC filter Status Name MAC address Operation My pc 12:ab:2f:33:3c:11 Note: Devices will be blocked from accessing the In…

DMZ

When an IP address is set to be a DMZ (Demilitarized Zone) host on the local network, it is exposed to the internet. External users will then have access to all services.

Acer Connect M5 Status Network settings SIM card Settings Quick setup Setup WiFi Advanced settings LAN WAN ping MAC filter DMZ UPnP Port forwarding Parental control VPN Speed test DMZ DMZ: DMZ Host IP Address: 192.168.1.2 Cancel Apply Note: If external users can't access certain network services pro…

UPnP

With UPnP enabled, the applications or host devices on the local network and the internet can freely communicate with each other and establish functional network services for data sharing, communications, and entertainment.

Acer Connect M5 Status Network settings SIM card Settings Quick setup Setup WiFi Advanced settings LAN WAN ping MAC filter DMZ UPnP Port forwarding Parental control VPN Speed test UPnP UPnP: Note: Universal Plug and Play (UPnP) is a set of networking protocols that permits devices connected to your…

Port forwarding

Port forwarding allows external users to connect to services inside the local network (LAN).

Click + to create a new Port forwarding rule, and specify the LAN IP address, LAN ports, WAN ports and Protocol types for traffic to be forwarded.

Acer Connect M5 Status Network settings SIM card Settings Quick setup Setup WiFi Advanced settings LAN WAN ping MAC filter DMZ UPnP Port forwarding Parental control VPN Speed test Port forwarding Name WAN port(s) LAN IP address LAN port(s) Protocol Status Operation My pc 100-200 192.168.1.3 100-200…

Parental control

Parental Control is an advanced feature that helps parents protect their children while they use the Internet. When you turn on Parental control, you can restrict the websites that can be accessed by URL or URL keyword.

You can add a Parental control rule by clicking +, and entering the rule information, including time and days when the rule is enforced for a device.

Please note that Parental control rules may only block websites and associated mobile applications may not be restricted.

Acer Connect M5 Status Network settings SIM card Settings Quick setup Setup WiFi Advanced settings LAN WAN ping MAC filter DMZ UPnP Port forwarding Parental control VPN Speed test Parental control Devices under parental control: Device name MAC address URL Internet forbidden time Status Operation My…

VPN

OpenVPN Client

Acer Connect M5 provides OpenVPN client function to establish a secure connection with an OpenVPN service. It is the easiest and most effective way for users to protect internet traffic and keep identities private online.

Before enabling VPN connection, you need to configure VPN settings.

Press "Config VPN" to enter the settings page.

Username: Enter your username for the VPN service; this may be optional.

Password: Enter the password for the VPN service; this may be optional.

Config file: Press "Browse" to upload the .opvn file you downloaded from your VPN service provider. Then click "Save config".

Acer Connect New VPN config Username: Password: * Config file: Browse No Config file list Delete 1 Sur client.ovpn Cancel Save config Quick setup Setup WiFi Advanced settings LAN WAN ping MAC filter DMZ UPnP Port forwarding Parental control VPN Speed test Note: User can establish a tunnel connection…

Turn on the VPN switch in the picture below to enable the function.

Acer Connect M5 Status Network settings SIM card Settings Quick setup Setup WiFi Advanced settings LAN WAN ping MAC filter DMZ UPnP Port forwarding Parental control VPN Speed test VPN VPN : Status : Disconnected No Config file list 1 client.ovpn Config VPN Note: User can establish a tunnel connectio…

5.5 Network Settings – Speed test

Speed test

You can use this tool to test your network speed.

Acer Connect M5 Status Network settings SIM card Settings Quick setup Setup WiFi Advanced settings Speed test Speed test SPEEDTEST GO TFN Media New Taipei All trademarks of Okla, LLC, including Speedtest*, are used under license Okla Privacy Policy

6. SIM card

6.1 SIM card - SIM PIN management

• How to enable a PIN:

  1. When a PIN is disabled, click Enable. The PIN input page is displayed.
  2. Enter the PIN you want to set. Your PIN must be between 4-8 digits.
  3. Click Apply.
  4. Tick Remember SIM PIN to remember the PIN code.

• How to disable a PIN:

  1. When a PIN is enabled, click Disable. The PIN input page is displayed.
  2. Enter the correct PIN.
  3. Click Apply.

Acer Connect M5 Status Network settings SIM card Settings SIM PIN management SIM PIN management SMS inbox SMS forwarding Data usage SIM PIN status: Change SIM PIN

Acer Connect M5 Status Network settings SIM card Settings SIM PIN management SMS inbox SMS forwarding Data usage SIM PIN required SIM PIN: Enter SIM PIN Remember SIM PIN Remaining Attempt(s): 3 Cancel Apply

• How to Change the PIN:

  1. When a PIN is enabled, click Change PIN. The PIN input page is displayed.
  2. Enter the Old PIN/New PIN/Confirm PIN.
  3. Click Apply (Note: when a PIN code is entered incorrectly 3 times a PUK code is needed. You can obtain this from the Network Operator.)

Acer Connect M5 Status Network settings SIM card Settings SIM PIN management SMS inbox SMS forwarding Data usage SIM PIN management Change SIM PIN Old SIM PIN: New SIM PIN: Confirm SIM PIN: Remaining Attempt(s): 3 Cancel Apply

• How to verify PUK:

  1. Enter correct PUK code, then enter the new PIN.
  2. Click Apply to confirm the new PIN code.

Note: when a PUK code is entered incorrectly 10 times, SIM will be locked permanently.

Acer Connect M5 Status Network settings SIM card Settings SIM PIN management SMS inbox SMS forwarding Data usage SIM PIN management SIM PUK required •SIM PUK: •New SIM PIN: •Confirm SIM PIN: Remaining Attempt(s): 10 Cancel Apply

6.2 SIM card – SMS Inbox

How to read an SMS: Left-click the content of the message you wish to read.

How to delete an SMS:

  1. Find the message you wish to delete in the Inbox.
  2. Tick the box in the far-right column for the message(s) that you wish to delete.
  3. Click Delete.

How to delete all SMS:

  1. Left-click at the top of the column to select all.
  2. Click Delete.

Acer Connect M5 Status Network settings SIM card Settings SIM PIN management SMS inbox SMS Storage Status(Used capacity/Total): 1/100 Delete State Phone Number Content Time XXXXXXXXXX Hi, nice to meet you. 11/08/2019 15:40:25

How to reply to an SMS:

  1. Left-click the content of the message you wish to read.
  2. Write the reply message in the reply text box.

3. Click Send.

Acer Connect M5 Status Network settings SIM card Settings SIM PIN management SMS inbox SMS forwarding Data usage SMS inbox From: XXXXXXXXXX Hi, nice to meet you. Reply to XXXXXXXXX 0/1530 (0) Enter reply here Send Delete Cancel

6.3 SIM card - SMS forwarding

SMS forwarding allows you to forward SMS messages sent to your Acer Connect M5 to another mobile phone.

  1. Enable SMS forwarding to mobile phone.
  2. Enter the phone number you wish to have messages forwarded to.
  3. Click Apply.
  4. After clicking Apply, all incoming SMS will be forwarded to that mobile phone number automatically.

Acer Connect M5 Status Network settings SIM card Settings SIM PIN management SMS forwarding SMS forwarding to mobile phone: Recipient's number: Note: Forward SMS messages to a recipient's mobile number. Cancel Apply

6.4 SIM card – Data Usage

You can query data usage by setting a period. And you can select monthly or daily view to see the statistic chart.

Note: device will keep only 3 month data.

| Date | Data Usage (KB) | | :--- | :--- | | 01/01-01 | 350 | | 01/08 | 97.228 | | 01/15 | 249.362 | | 01/22 | 346.59 | | 01/31 | 0 | Note: This statistical data is calculated by the system and is not equivalent to the data statistics of the actual network operator.

7. Settings

7.1 Settings - Device information

You can view information about your Acer Connect M5 device here such as the IMEI, your mobile phone number, serial number, software version and MAC address.

Acer Connect M5 Status Network settings SIM card Settings Device information Device management Firmware update System Log APP Logout Device information Device name: Acer Connect M5 IMEI: 356776520001699 My number: 886976254503 Serial number: 123 Software version: D52ES_A22.31_20241D

7.2 Settings - Device management

Log in Password

Enter your current password and confirm a new password. Your chosen password must be between 8-64 characters long.

Note: For security it is recommended your password should contain a mixture of upper-case letters, lower-case letters and numbers. The password should not be easily guessed, or a word from the dictionary.

Acer Connect M5 Status Network settings SIM card Settings Device information Device management ^ Log in password System time Backup & restore Restart & reset Languages Firmware update System Log APP Logout Log in password • Current password: • New password: • Confirm password: Cancel Apply

System time

- Enable daylight saving time

Daylight saving time will be set automatically but can be overridden by changing this setting.

- Time zone

You can change the local time zone here.

- Current date and time

This will show your current local time according to the time zone selected.

Click Apply to confirm your preferences.

Acer Connect M5 Status Network settings SIM card Settings Device information Device management ^ Log in password System time Backup & restore Restart & reset Languages Firmware update System Log APP Logout System time Enable daylight saving time: Time zone: (UTC+08:00) Taipei Current date and time:…

Backup & Restore

• How to backup and save device configurations:

  1. Click Backup to backup current device configurations.
  2. On both Windows and Mac OS, the default path is to save configurations to your Downloads folder and the file name will be configure.bin.

- How to restore the backup configurations:

  1. Click Browse to select a backup configuration file.
  2. Click Restore.

Acer Connect M5 Status Network settings SIM card Settings Device information Device management ^ Log in password System time Backup & restore Restart & reset Languages Firmware update System Log APP Logout Backup & restore Backup: Backup current device settings Backup Restore: Browse Restore

Restart & Reset

  • Restart: Click Restart to reboot the Acer Connect M5.
  • Reset: Click Reset to reset all settings back to factory default settings. Note that any custom settings will be lost, so Backup a device configuration file as instructed above if you want to restore settings later.

Acer Connect M5 Status Network settings SIM card Settings Device information Device management ^ Log in password System time Backup & restore Restart & reset Languages Firmware update System Log APP Logout Restart & reset Restart device Restart Factory data reset Reset

How to factory reset using the button on the device

Use a paperclip or blunt pin to gently press and hold the reset button on the bottom of the device for 10 seconds. The Signal LED will flash blue, and then green while the device is restarted. Note that any custom settings will be reset back to factory defaults.

Top-down view of a black rectangular electronic device with labeled ports and a small label on the side (no readable text or symbols)

ACER Connect M5 - How to factory reset using the button on the device - 2

Reset button

ACER Connect M5 - How to factory reset using the button on the device - 3

Device information sticker

Languages

You can change system language here.

Acer Connect M5 Status Network settings SIM card Settings Device information Device management ^ Log in password System time Backup & restore Restart & reset Languages Firmware update System Log APP Logout Languages English 繁體中文 Deutsche Cancel Apply

7.3 Settings – Firmware Update

Firmware update

Click Check for updates. Your Acer Connect M5 device will check if there is an update available. If new firmware is found, you may click Download to begin the update. The firmware update will take approximately 4 minutes to complete.

Acer Connect M5 Status Network settings SIM card Settings Device information Device management Firmware update System Log APP Logout Firmware update The current version is: D52ES_A22.31_20241D Check new Note: Do not power off your Acer Connect M5 during the update process as this may damage it.

Note: To do Firmware update, the Acer Connect M5 device must have more than 30% battery.

Please do not power off your Acer Connect M5 device during the update process as this may damage it.

7.4 Settings - System Log

You can see system logs here.

Acer Connect M5 Status Network settings SIM card Settings Device information Device management Firmware update System Log APP Logout System Log Time Event 01/07/2021 02:31 Login successful from 192.168.1.202, a2:a1:66:0f:5c:84, AN990131714. 01/07/2021 01:29 Login successful from 192.168.1.202, a2:a1…

7.5 Settings – Mobile App

APP

You can download the mobile APP by scanning this QR code.

Depending on your mobile system, you will be redirected to the Apple App Store or Google Play.

Acer Connect M5 Press F11 to exit full screen Status Network settings SIM card Settings Device information Device management Firmware update System Log APP Logout APP Download on the App Store Get It On Google Play

8. Regulatory Information

8.1 Important Safety Precautions

Your Acer Connect M5 5G MiFi device is manufactured to comply with European safety standards. This section outlines the safety precautions associated with using the device. Please read the safety and operation instructions before using your device and other accessories. Keep these instructions safe for future reference.

8.2 Conditions of Use

  • The device is not water-resistant. Protect the device from water or moisture and do not touch it with wet hands. Otherwise, short-circuit, malfunction, or electric shock may occur.
  • Keep the device and accessories in a cool, well-ventilated area away from direct sunlight. Do not place the device in a container with poor heat dissipation. Do not enclose or cover the device with clothes, towels, or other objects.
  • Keep the device out of the reach of children. Do not allow children to use the wireless device without adult supervision.
  • Do not use the device in medical treatment areas (such as operating rooms, intensive care units, or coronary care units) where wireless device use is prohibited. To reduce the risk of accidents, do not use the device while driving.
  • RF signals may affect the electronic systems of motor vehicles. For more information, consult the vehicle manufacturer.
  • Acer recommends using the charger supplied with your device. Use of another type of charger may result in malfunction and/or danger.

8.3 Cleaning and Maintenance

  • Do not attempt to dry the device with an external heat source, such as a microwave oven or hair dryer. Use a clean, soft, dry cloth to clean the device and accessories.

8.4 Disposal Instructions

Do not throw this electronic device into the trash when discarding. To minimize pollution and ensure utmost protection of the global environment, please recycle. For more information on the Waste from Electrical and Electronics Equipment (WEEE) regulations, visit www.acer-

Symbol of a trash bin crossed with diagonal lines and a horizontal bar below (no text or labels)

group.com/public/Sustainability

8.5 Battery Safety

  • This unit contains a non-replaceable internal lithium-ion battery.
  • The battery must be recycled or disposed of properly.
  • Contact helpdesk if battery replacement is needed.

8.6 Ethernet Cable Line Safety

  • Disconnect all Ethernet cable lines from the equipment when not in use and/or before servicing.
  • To avoid the remote risk of electric shock from lightning, do not connect the Ethernet cable line to this equipment during lightning or thunderstorms.

8.7 Medical Devices

Operation of any radio transmitting equipment, including wireless phones, may interfere with the functionality of inadequately protected medical devices. Consult a physician or the manufacturer of the medical device to determine if they are adequately shielded from external RF energy or if you have any questions. Switch off your device in health care facilities when any regulations posted in these areas instruct you to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF transmissions.

Pacemakers. Pacemaker manufacturers recommend that a minimum separation of 15.3 centimeters (6 inches) be maintained between wireless devices and a pacemaker to avoid potential interference with the pacemaker. These recommendations are consistent with the independent research by and recommendations of Wireless Technology Research. Persons with pacemakers should do the following:

• Always keep the device more than 15.3 centimeters (6 inches) from the pacemaker - Not carry the device near you pacemaker when the device is switched on. If you suspect interference, switch off your device, and move it.

Hearing aids. Some digital wireless devices may interfere with some hearing aids. If interference occurs, consult your service provider.

8.8 Vehicles

RF signals may affect improperly installed or inadequately shielded electronic systems in motor vehicles such as electronic fuel injection systems, electronic antiskid (anti-lock) braking systems, electronic speed control systems, and air bag systems. For more information, check with the manufacturer, or its representative, of your vehicle or any equipment that has been added. Only qualified personnel should service the device, or install the device in a vehicle. Faulty installation or service may be dangerous and may invalidate any warranty that may apply to the device. Check regularly that all wireless equipment in your vehicle is mounted and operating properly. Do not store or carry flammable liquids, gases, or explosive materials in the same compartment as the device, its parts, or enhancements. For vehicles equipped with an air bag, remember that air bags inflate with great force. Do not place objects, including installed or portable wireless equipment in the area over the air bag or in the air bag deployment area. If in-vehicle wireless equipment is improperly installed, and the air bag inflates, serious injury could result. Using your device while flying in aircraft is prohibited. Switch off your device before boarding an aircraft. The use of wireless devices in an aircraft may be dangerous to the operation of the aircraft, disrupt the wireless telephone network, and may be illegal.

8.9 Warning

  • Do not attempt to open the device by yourself. Disassembling may result in damage to the device. Small parts may also present a choking hazard.
  • When this device is switched on, it should be kept at least 15 cm from any medical device such as a pacemaker, a hearing aid or insulin pump, etc.
  • Switch this device off when you are near gas or flammable liquids. Strictly obey all signs and instructions posted in any potentially explosive atmosphere.

8.10 Explosive Device Proximity Warning

Switch off your device when in any area with a potentially explosive atmosphere and obey all signs and instructions. Potentially explosive atmospheres include areas where you would normally be advised to turn off your vehicle engine. Sparks in such areas could cause an explosion or fire resulting in bodily injury or even death. Switch off the device at refueling points such as near gas pumps at service stations. Observe restrictions on the use of radio equipment in fuel depots, storage, and distribution areas; chemical plants; or where blasting operations are in progress. Areas with a potentially explosive atmosphere are often, but not always, clearly marked. They include below deck on boats, chemical transfer or storage facilities, vehicles using liquefied petroleum gas (such as propane or butane), and areas where the air contains chemicals or particles such as grain, dust or metal powders. Do not switch the notebook on when wireless phone use is prohibited or when it may cause interference or danger.

  • Warning: Do not operate a portable transmitter (including this wireless adapter device) near unshielded blasting caps or in an explosive environment unless the transmitter has been modified to be qualified for such use.
  • Warning: The wireless adapter is not designed for use with high-gain directional antennas.

8.11 Wireless adapter regulatory information

- Warning: For safety reasons, turn off all wireless or radio transmitting devices when using your device under the following conditions.

Remember to follow any special regulations in force in any area, and always switch off your device when its use is prohibited or when it may cause interference or danger. Use the device only in its normal operating positions. This device meets RF exposure guidelines when used normally. To successfully transmit data files or messages, this device requires a good quality connection to the network. In some cases, transmission of data files or messages may be delayed until such a connection is available. Parts of the device are magnetic. Metallic materials may be attracted to the device, and persons with hearing aids should not hold the device to the ear with the hearing aid. Do not place credit cards or other magnetic storage media near the device, because information stored on them may be erased.

Aircraft

Warning: FCC and FAA regulations may prohibit airborne operation of radio-frequency wireless devices (wireless adapters) because their signals could interfere with critical aircraft instruments. Ask the airport staff and cabin crew before turning on your device's wireless adapter whilst on board.

The wireless adapter and your health

The wireless adapter, like other radio devices, emits radio frequency electromagnetic energy. The level of energy emitted by the wireless adapter, however, is less than the electromagnetic energy emitted by other wireless devices such as mobile phones. The wireless adapter operates within the guidelines found in radio frequency safety standards and recommendations. These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature. In some situations or environments, the use of the wireless adapter may be restricted by the proprietor of the building or responsible representatives of the applicable organization. Examples of such situations may include:

- Using the wireless adapter on board airplanes, or

- Using the wireless adapter in any other environment where the risk of interference with other devices or services is perceived or identified as being harmful.

If you are uncertain of the policy that applies to the use of wireless adapters in a specific organization or environment (an airport, for example), you are encouraged to ask for authorization to use the adapter before you turn it on.

8.12 EU Regulatory Conformance

List of applicable countries

This product must be used in strict accordance with the regulations and constraints in the country of use. For further information, contact the local office in the country of use. Please see https://europa.eu/european-union/about-eu/countries_en for the latest country list.

Specific absorption rate information

This device meets the EU requirements on the limitation of exposure of the general public to electromagnetic fields by way of health protection. The limits are part of extensive recommendations for the protection of the general public. These recommendations have been developed and checked by independent scientific organizations through regular and thorough evaluations of scientific studies. The unit of measurement for the European Council's recommended limit for mobile devices is the "Specific Absorption Rate" (SAR), and the SAR limit is 2.0 W/kg averaged over 10 grams of body tissue. It meets the requirements of the International Commission on Non-Ionizing Radiation Protection (ICNIRP). For body worn operation, this device has been tested and meets the ICNIRP exposure guidelines and the European Standard, for use with dedicated accessories. Use of other accessories which contain metals may not ensure compliance with ICNIRP exposure guidelines.

Hereby, Acer Inc. declares that the radio equipment type QTAD52E is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available: Please search for Acer Connect M5 at www.acer.com

8.13 Duty Cycle Attestation

5G MiFi UE (User Equipment) will operate on its 5G network with a configuration of 1:1 DL:UL ratio, i.e. The highest uplink duty cycle is 50% for NR n78 band for the lifetime of this device.

8.14 Restrictions

Operations in the 5.15–5.35GHz band are restricted to indoor usage only.

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8.15 EU Regulatory Compliance -- Radio

Frequency range (MHz)Max power in the range (dBm)
B20 (832 – 862)24
B38 (2570 – 2620)24
n1 (1920 – 1980)24
n3 (1710 – 1785)24
n7 (2500 – 2570)24
n28 (703 – 748)24
n78 (3300 – 3800)24
WIFI 2.4G17
WIFI 5G17.5

9. Limited Warranty

The product is covered by a limited warranty. Please check the warranty booklet inside the product package for details.

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Product information

Brand : ACER

Model : Connect M5

Category : Router