ProFace X - Thermometer ZKTeco - Free user manual and instructions
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| Product Type | Touchless Temperature Screening Terminal |
| Brand | ZKTeco |
| Model | ProFace X |
| Display | 5-inch capacitive touchscreen, 720x1280 |
| Camera | 2MP dual-lens for face recognition |
| Temperature Sensor | Thermal module, ±0.3°C accuracy |
| Face Capacity | Up to 3,000 faces |
| User Capacity | Up to 10,000 users |
| Transaction Capacity | 200,000 events |
| Recognition Speed | ≤0.3 seconds per face |
| Operating Distance | 0.3 m - 1.5 m |
| Temperature Measurement Distance | 0.5 m - 1.0 m |
| Dimensions (H x W x D) | 200 mm x 90 mm x 30 mm |
| Weight | 1.2 kg |
| Power Supply | 12V DC, 2A; optional PoE (802.3af) |
| Power Consumption | ≤12W |
| Operating Temperature | -10°C to 50°C |
| Operating Humidity | 10% - 90% (non-condensing) |
| Connectivity | TCP/IP, Wi-Fi (2.4/5 GHz), Bluetooth, RS485, USB 2.0 |
| Authentication Methods | Face recognition, card (RFID), password, combination |
| Mask Detection | Yes, with optional alarm |
| Language Support | Multi-language (English, Chinese, etc.) |
| Mounting | Wall mount (bracket included) |
| Accessories Included | Power adapter, mounting screws, manual |
Frequently Asked Questions - ProFace X ZKTeco
How to register a new face on the ProFace X?
Go to the main menu, select 'User Management', then 'Add User'. Choose 'Face' as the credential. Have the user stand 0.5m away and look at the camera. Follow the on-screen prompts to capture the face from multiple angles. Save the user.
Can the ProFace X measure temperature even if the person is wearing glasses?
Yes, the temperature sensor measures the forehead temperature. Glasses do not interfere as long as the forehead is visible. The sensor works best from 0.5m to 1m.
How to export attendance logs?
Connect the device to your network. Use the ZKTeco software (e.g., ZKBioSecurity) to pull logs. Alternatively, insert a USB flash drive into the USB port, go to 'Data Management' > 'Export' > 'Attendance' and save as CSV or text file.
What to do if the device shows 'High Temperature' alarm?
The alarm triggers when the measured temperature exceeds the preset threshold (default 37.3°C). The person should wait a few minutes and be re-measured. If persistent, they may need a secondary screening. The alarm can be configured in 'System Settings' > 'Temperature'.
How to reset the device to factory settings?
Power off the device. Press and hold the reset button (located near the Ethernet port) while powering on. Continue holding for 10 seconds until you hear a beep. Release the button. The device will reboot and restore defaults.
Does the ProFace X support Wi-Fi?
Yes, the ProFace X has built-in Wi-Fi (2.4GHz and 5GHz). Go to 'System Settings' > 'Network', enable Wi-Fi, and connect to your network. You can also use Ethernet or PoE.
How to clean the thermal sensor?
Use a soft, lint-free cloth slightly dampened with isopropyl alcohol (70%). Gently wipe the sensor lens and the camera. Do not use abrasive materials. Turn off the device before cleaning.
Can the device be used outdoors?
The ProFace X is designed for indoor use only. Operating temperature is -10°C to 50°C, but it is not weatherproof. Use it in covered, dry areas to avoid damage.
How to change the language from Chinese to English?
On the home screen, tap the 'Settings' icon. Go to 'System Settings' > 'Language'. Select 'English' from the list. Confirm, and the interface will change immediately.
What type of power adapter does the ProFace X need?
It requires a 12V DC power adapter with a minimum of 2A. The barrel connector is 5.5mm outer diameter and 2.1mm inner diameter. Alternatively, you can use PoE (Power over Ethernet) if your switch supports 802.3af.
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USER MANUAL ProFace X ZKTeco
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Product information
Brand : ZKTeco
Model : ProFace X
Category : Thermometer