PointWrite PT20 - Projector Accessory BENQ - Free user manual and instructions
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| Product Type | Interactive Pen for BenQ Projectors |
| Compatibility | BenQ interactive projectors (e.g., MW/MX series with PointWrite module) |
| Communication Technology | Infrared (IR) + Bluetooth low energy |
| Operating Range | Up to 10 meters (33 feet) |
| Battery Type | AAA alkaline battery (x2) |
| Battery Life | Approx. 40 hours continuous use |
| Dimensions (Pen) | 14.5 x 1.2 cm (5.7 x 0.47 in) |
| Weight (Pen) | 20 g (0.7 oz) without batteries |
| Pen Tip Type | Replaceable hard plastic tip |
| Number of Buttons | 2 (eraser + function) |
| Included Accessories | Pen, 2 AAA batteries, user manual, 2 replacement tips |
| Cleaning | Wipe with soft dry cloth; avoid liquids |
| Storage Conditions | 0°C to 40°C, <90% humidity |
| Safety Precautions | Do not disassemble; keep away from water; replace batteries promptly |
| Spare Parts Availability | Replacement tips and batteries available from BenQ |
| Repair Service | Contact BenQ support or authorized service center |
| Warranty | 1 year limited |
Frequently Asked Questions - PointWrite PT20 BENQ
How do I pair the PointWrite PT20 with my projector?
Ensure your BenQ projector has the PointWrite module installed. Press the pairing button on the module, then press any button on the pen. Wait for the connection indicator to turn solid green.
Why is my pen not writing on the screen?
Check if the batteries are inserted correctly and have sufficient charge. Ensure the pen is within range (≤10m) and the IR receiver is not blocked. Calibration may be needed: access projector menu and run PointWrite calibration.
How do I replace the pen tip?
Pull the old tip straight out with your fingers. Insert a new tip into the pen barrel until it clicks. Use only BenQ replacement tips to avoid damage.
What batteries does the PointWrite PT20 use?
It uses two AAA alkaline batteries. Rechargeable NiMH batteries also work but may have shorter life. Insert with correct polarity.
How do I clean the pen?
Wipe the exterior with a soft dry cloth. Do not use water, solvents, or abrasive cleaners. Keep the IR emitter window clean for optimal performance.
Can I use the PT20 with any BenQ projector?
The PT20 is compatible only with BenQ projectors that have the PointWrite interactive module installed (e.g., MW/MX series). Check your projector model specifications.
The cursor is lagging or jumping. What should I do?
Reduce the distance between pen and projector. Remove obstacles in line of sight. Ensure no other IR devices interfere. Re-calibrate via projector settings.
How do I use the eraser function?
Press the eraser button (top button) on the pen to toggle between writing and erasing modes. The on-screen indicator will show current mode.
What is the battery life of the PT20?
Approximately 40 hours of continuous use with fresh alkaline batteries. Actual life varies with usage intensity.
Where can I find spare parts or service?
Contact BenQ customer support or visit the official BenQ website to order replacement tips or batteries. For repairs, use authorized service centers.
User questions about PointWrite PT20 BENQ
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USER MANUAL PointWrite PT20 BENQ
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Product information
Brand : BENQ
Model : PointWrite PT20
Category : Projector Accessory