UCM6300 - Uncategorized GRANDSTREAM - Free user manual and instructions
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| Product Type | Unified Communications (UC) Appliance / IP PBX |
| Model | UCM6300 |
| Brand | Grandstream |
| Form Factor | 1U Rackmount, Desktop |
| Dimensions | 440 x 185 x 44 mm (17.3 x 7.3 x 1.7 in) |
| Weight | Approx. 2.0 kg (4.4 lbs) |
| Power Supply | 12V DC, 4A (external adapter) |
| Network Interfaces | 2 x Gigabit RJ45 (LAN/WAN) |
| Analog Ports | Up to 8 FXS ports, 2 FXO ports |
| VoIP Protocols | SIP (RFC3261), IAX2 |
| Simultaneous Calls | Support for up to 30 concurrent calls (depending on model) |
| Auto Attendant | Yes, with customizable IVR |
| Voicemail | Yes, with email notification and web access |
| Conferencing | 3-way ad-hoc conferencing, Meet-Me bridge support |
| Fax Support | T.38 fax passthrough and store-and-forward |
| Security | SRTP/TLS encryption, firewall, and DoS protection |
| Management | Web GUI (HTTP/HTTPS), TR-069, CLI, event logging |
| Maintenance | Keep ventilated, avoid dust, update firmware regularly |
| Cleaning | Wipe with a dry, soft cloth; no liquid cleaners |
| Spare Parts / Repairability | No user-serviceable parts inside; contact support for repairs |
| Certifications | FCC, CE, RCM |
Frequently Asked Questions - UCM6300 GRANDSTREAM
How do I access the UCM6300 web interface?
Connect your computer to the same network as the UCM6300 and open a web browser. Enter the device's IP address (default: 192.168.0.1). Login with default credentials (username: admin, password: admin). Change the password immediately.
Can the UCM6300 be used with analog phones?
Yes, the UCM6300 has FXS ports that connect directly to analog telephones. You can also use FXO ports to connect to the PSTN.
How many SIP extensions does the UCM6300 support?
The UCM6300 supports up to 100 SIP extensions, depending on the model variant (e.g., UCM6301, UCM6302, UCM6304). Check your specific model's datasheet for exact numbers.
What is the default IP address of the UCM6300?
The default static IP is 192.168.0.1. If the device is in DHCP mode, check your router's DHCP client list for the assigned IP address.
Does the UCM6300 support SIP trunking?
Yes, it supports SIP trunk provisioning. You can add ITSP accounts for outbound and inbound calling. The UCM6300 supports up to 32 SIP trunk accounts.
How can I reset the UCM6300 to factory defaults?
Press and hold the reset button (located on the front or back panel) for at least 7 seconds using a paperclip. The device will reboot with factory settings. Alternatively, you can reset via the web GUI under Administration > Factory Reset.
Can I use the UCM6300 for video calls?
The UCM6300 is primarily for voice, but it can pass video calls between SIP endpoints. It does not transcode video, so both endpoints must support the same codec.
What are the power requirements for the UCM6300?
The UCM6300 requires a 12V DC power supply with at least 4A current. Use the included adapter. Power over Ethernet (PoE) is not supported.
How do I update the firmware on the UCM6300?
Download the latest firmware from Grandstream's official website. Access the web GUI, go to Maintenance > Firmware Upgrade, choose the file, and click Upgrade. Ensure the device stays powered during the process.
Does the UCM6300 support call recording?
Yes, the UCM6300 has built-in call recording capabilities. You can enable recording for specific extensions or all calls. Recordings are stored locally and can be accessed via the web GUI.
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