Yale

Assure Lock 2 - Smart Home Yale - Free user manual and instructions

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Product Type Smart Lock
Model Assure Lock 2
Brand Yale
Category Smart Home
Dimensions (Overall) 4.72 x 2.95 x 2.36 in (120 x 75 x 60 mm)
Weight 2.2 lbs (1 kg)
Power Source 4 AA batteries (included)
Battery Life Up to 1 year with typical use
Connectivity Bluetooth 5.0, Wi-Fi (with optional module)
Keyless Entry Methods Touchscreen keypad, smartphone app, voice control
Auto-Lock Function Programmable (30 to 180 seconds)
Smart Home Integration Amazon Alexa, Google Assistant, Apple HomeKit
Security Grade ANSI/BHMA Grade 2
Tamper Alert Built-in alarm
Guest Access Virtual keys (up to 250 users)
Activity Log Viewable in app (up to 30 days)
Installation Fits standard doors (1.375-2 in thick)
Warranty 1 year limited
Maintenance Clean exterior with damp cloth; replace batteries when low
Spare Parts Available Batteries, mounting screws, faceplate

Frequently Asked Questions - Assure Lock 2 Yale

How do I install the Assure Lock 2?
Installation is DIY-friendly. Remove existing deadbolt, follow the Yale app step-by-step instructions, and use the included mounting screws. Ensure the door thickness is between 1.375 and 2 inches.
What batteries does it use and how long do they last?
It uses 4 AA alkaline batteries. Battery life is up to one year with normal usage. The app sends low-battery alerts, and the keypad flashes red when power is low.
Can I use voice assistants like Alexa or Google Assistant?
Yes, the Assure Lock 2 works with Amazon Alexa, Google Assistant, and Apple HomeKit (with optional Wi-Fi module). You can lock/unlock using voice commands.
How do I reset the lock to factory settings?
Press and hold the reset button on the interior module for 10 seconds until the lock beeps. All programming and codes will be erased.
Is the lock weather-resistant?
The exterior touchscreen is weather-resistant, but direct rain or extreme conditions may affect performance. It is recommended for covered or partially sheltered doors.
Can I share access with guests or service providers?
Yes, through the Yale app you can create virtual keys for up to 250 users. Set expiration times and restrict access to specific days/times.
What if the batteries die? How do I get in?
A backup key override is included (traditional key). Alternatively, use a 9V battery to power the exterior keypad terminals to unlock.
Does it work with existing deadbolts?
The lock replaces your existing deadbolt. It is compatible with standard bore holes (2-1/8 inch diameter) and backset (2-3/8 or 2-3/4 inch).
How do I clean the touchscreen keypad?
Use a soft, damp cloth. Avoid abrasive cleaners or harsh chemicals. Dry immediately to prevent streaks.
Can I integrate the lock with my existing smart home system?
Yes, it works with Z-Wave and Zigbee via the optional Network Module. Additionally, it supports Matter for future smart home compatibility.

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USER MANUAL Assure Lock 2 Yale

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Product information

Brand : Yale

Model : Assure Lock 2

Category : Smart Home