SV565HDIP - Docking Station StarTech.com - Free user manual and instructions
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| Product Type | Docking Station |
| Brand | StarTech.com |
| Model | SV565HDIP |
| Dimensions (approx.) | 20 cm x 8 cm x 3 cm |
| Weight (approx.) | 500 g |
| Power Supply | External AC adapter (input: 100-240V, output: 20V/3.25A) |
| Host Interface | USB-C (supports Thunderbolt 3/4 and USB-C with alt mode) |
| Video Outputs | 2x HDMI, 1x DisplayPort (supports up to 4K 60Hz) |
| USB Ports | 4x USB-A (2x USB 3.0, 2x USB 2.0), 1x USB-C (data only) |
| Ethernet | Gigabit RJ45 |
| Audio | 3.5mm combo audio jack |
| Charging | Provides up to 90W power delivery to host laptop |
| Operating Temperature | 0°C to 40°C |
| Storage Temperature | -20°C to 60°C |
| Recommended Cleaning | Wipe with a soft, dry cloth; avoid liquids and abrasive cleaners |
| Safety Instructions | Use only the provided power adapter; do not expose to moisture |
| Spare Parts Availability | Contact manufacturer for replacement power adapter or cables |
| Warranty | 2 years limited warranty |
| Repairability | No user-serviceable parts inside; refer to qualified technician |
| Compliance | CE, FCC, RoHS |
Frequently Asked Questions - SV565HDIP StarTech.com
What devices are compatible with the SV565HDIP docking station?
The SV565HDIP works with laptops and tablets that support USB-C with DisplayPort Alt Mode or Thunderbolt 3/4. Common compatible brands include Dell, Lenovo, HP, MacBook (2016 onwards), and many others. Check your device's specifications for USB-C video output support.
How do I connect dual monitors to the docking station?
Connect one monitor to an HDMI port and another to the DisplayPort or second HDMI port. The docking station supports up to two 4K displays at 60Hz simultaneously. Ensure your host device supports multiple displays over USB-C.
Can the docking station charge my laptop?
Yes, the SV565HDIP provides power delivery up to 90W to the connected host device. Use the included power adapter and connect your laptop via the USB-C host cable. Note: actual charging speed depends on your laptop's power requirements.
Why is my USB device not working?
Check that the USB device is properly connected and that the docking station is powered on. Try a different port (USB 3.0 vs. USB 2.0). If still not working, test the device directly on your laptop to rule out device issues. Update the docking station's firmware if available.
Does the docking station support Ethernet?
Yes, it features a Gigabit RJ45 Ethernet port. Connect an Ethernet cable to access wired network speeds up to 1000 Mbps. Plug-and-play: no additional drivers needed on most operating systems.
How do I connect audio devices?
Use the 3.5mm combo audio jack for headphones, headset, or external speakers. The docking station supports both audio output and microphone input. If using a headset with separate mic and audio plugs, you may need an adapter.
What should I do if the docking station overheats?
Ensure the docking station is placed in a well-ventilated area and not covered. Remove any obstructions from ventilation slots. If overheating persists, disconnect the power and allow it to cool. Contact StarTech.com support if the issue continues.
Is the docking station compatible with Linux or macOS?
Yes, the SV565HDIP works with Windows, macOS, and Linux operating systems. Basic functions like display, USB, and Ethernet are typically plug-and-play. Some advanced features (e.g., MST for multiple monitors) may require driver installation on older systems.
What is the maximum resolution supported?
The docking station supports up to 4K (3840x2160) at 60Hz on HDMI and DisplayPort outputs. For dual monitor setups, both can run at 4K 60Hz simultaneously if the host supports it.
Can I use the docking station with a USB-A laptop?
The host connection is USB-C only. If your laptop has only USB-A ports, you will need a USB-C to USB-A adapter or a different docking station. Note: USB-A does not support video or high power delivery, so functionality will be limited.
User questions about SV565HDIP StarTech.com
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USER MANUAL SV565HDIP StarTech.com
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Product information
Brand : StarTech.com
Model : SV565HDIP
Category : Docking Station