e285 - Cash register Verifone - Free user manual and instructions
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| Product Type | Electronic Cash Register / POS Terminal |
| Brand | Verifone |
| Model | e285 |
| Display | Backlit LCD, 2 lines x 20 characters (operator) + 2 lines x 20 characters (customer) |
| Printer | Integrated thermal receipt printer, paper width 57mm, roll diameter up to 40mm |
| Power Supply | AC adapter, input 100-240V, output 12V DC / 2A |
| Connectivity | Ethernet (RJ45), USB Type-B (host), RS232 serial port |
| Cash Drawer | Compatible with 12V or 24V cash drawers (RJ11 connector) |
| Barcode Scanner | Compatible via USB or RS232 (optional) |
| Memory | Internal memory for 5000+ PLUs, backup battery for data retention |
| Dimensions (W x D x H) | Approx. 300 x 200 x 150 mm |
| Weight | Approx. 2.5 kg (with paper roll) |
| Operating Temperature | 0°C to 40°C (32°F to 104°F) |
| Cleaning Instructions | Wipe exterior with a soft, dry cloth; avoid liquids; use a cleaning card for printer head |
| Safety Certifications | CE, FCC, RoHS |
| Warranty | 1 year limited warranty (extendable) |
Frequently Asked Questions - e285 Verifone
How do I replace the paper roll in the Verifone e285?
Open the printer cover by pressing the release button. Remove the empty roll, insert a new 57mm thermal paper roll with the shiny side facing down. Pull a short length of paper and close the cover; it will automatically cut the excess.
Can I connect a barcode scanner to the e285?
Yes, the e285 supports barcode scanners via USB (Type-B) or RS232 serial port. You may need to configure the scanner settings in the POS software.
How do I perform a factory reset on the e285?
Turn off the terminal. Hold the 'FUNC' and 'CLEAR' keys simultaneously while powering on. Continue holding until the display shows 'Default'. Release keys and press 'ENTER' to confirm. This will erase all programming.
What type of cash drawer is compatible with the e285?
The e285 has an RJ11 connector for cash drawers. It supports both 12V and 24V drawers. Use a drawer with a standard 6P4C connector. Check the drawer's voltage requirement and set the matching jumper inside the e285.
Why is the printer not printing?
Check that the paper roll is properly installed and the cover is closed. Ensure the printer is enabled in the settings. If the printer head is dirty, clean it with a thermal printer cleaning card. If still not working, the printer may need service.
How can I connect the e285 to a computer?
Use the Ethernet (RJ45) port to connect to a network, or use the USB Type-B port to connect directly to a computer. For serial connection, use the RS232 port with a null-modem cable. Install the appropriate drivers if needed.
Is the Verifone e285 compatible with third-party POS software?
Yes, the e285 is widely supported by POS software. It uses standard command protocols (e.g., ESC/POS for printing). Check with your software provider for compatibility and configuration steps.
How do I program the tax rate on the e285?
Go to Setup Mode by pressing 'FUNC' and 'TAX' keys. Enter the tax rate as a percentage (e.g., 8.5 for 8.5%). Save and exit. You can assign the tax to specific PLUs or apply it to all items.
What should I do if the e285 shows 'Error 1'?
Error 1 usually indicates a printer malfunction. Check for paper jams or improper paper installation. Turn off the terminal, remove the paper, and restart. If error persists, the printer mechanism may need repair.
Can I use the e285 without an internet connection?
Yes, the e285 can operate in offline mode for basic cash register functions like sales, returns, and printing receipts. However, features like credit card processing and inventory synchronization require an internet connection.
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USER MANUAL e285 Verifone
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Product information
Brand : Verifone
Model : e285
Category : Cash register