SC18M21M0VN - Vacuum Cleaner SAMSUNG - Free user manual and instructions

Product Type	Canister Vacuum Cleaner
Brand	Samsung
Model	SC18M21M0VN
Color	Black and Red
Dimensions (W x D x H)	250 x 300 x 400 mm
Weight	5.5 kg
Power Consumption	1800 W
Voltage	220-240 V
Frequency	50/60 Hz
Dust Capacity	1.5 L
Filtration System	HEPA H13 Washable Filter
Cord Length	6 m
Noise Level	78 dB
Operating Radius	9 m
Included Accessories	Crevice tool, Dusting brush, Upholstery nozzle
Features	Cyclonic suction, Bagless, Variable speed control
Warranty	2 years
Safety Features	Auto shut-off when overheated; Thermal protection
Maintenance	Washable dust bin and filter; Replace belt periodically
Reparability	Spare parts available online; Modular design for easy repair

Frequently Asked Questions - SC18M21M0VN SAMSUNG

How do I empty the dust bin?

Press the release button on top of the dust bin, then pull out the bin. Open the bottom lid over a trash can to empty. Make sure the bin is properly seated before use.

How often should I clean the HEPA filter?

Clean the HEPA filter every 1-2 months or when the filter cleaning indicator light is on. Tap gently or rinse with water (if washable) and let it dry completely for 24 hours before reinserting.

Can I use this vacuum on hardwood floors?

Yes, but use the hard floor attachment or set the suction power to low to avoid scratching. The included dusting brush is also suitable.

Why is the suction power weak?

Check if the dust bin is full, the filter is clogged, or there is a blockage in the hose or nozzle. Clean or replace the filter and remove any obstructions.

How do I replace the belt?

Unplug the vacuum. Remove the bottom plate of the power nozzle (if applicable). Release the old belt and install a new belt around the brush roller and motor pulley. Reattach the bottom plate.

What accessories are included with the SC18M21M0VN?

The vacuum comes with a crevice tool, dusting brush, and upholstery nozzle. Additional accessories like a turbo brush can be purchased separately.

How do I store the vacuum cleaner?

Park the canister vertically, wrap the cord around the cord hooks, and attach the hose and wand to the designated clips on the canister. Store in a dry area.

What does the red indicator light mean?

A flashing red light often indicates a full dust bin or a clogged filter. Solid red may indicate overheating. Refer to the manual for specific models.

Is the vacuum bagless?

Yes, the Samsung SC18M21M0VN is a bagless cyclonic vacuum. The dust bin can be emptied and the filter washed, eliminating the need for replacement bags.

How do I troubleshoot if the vacuum suddenly stops?

First, check if the vacuum has overheated and the thermal protector has tripped. Turn it off, unplug, and let it cool for 30 minutes. Then plug back in and try again. Also check the power cord and outlet.

USER MANUAL SC18M21M0VN SAMSUNG

• Before operating this unit, please read the instructions carefully. - For indoor use only.

SAMSUNG

PREPARATION

Safety information 3

Important safety instructions 4

INSTALLATION

Name of the parts 10

Accessories 11

OPERATIONS

Using the vacuum cleaner 12

Using the body 12

Using the handle 12

Using the brushes 13

MAINTENANCE

Cleaning and maintaining 14

When to empty the dustbin 14

Cleaning the dustbin 14

Cleaning the dust filter 15

Cleaning the outlet filter 15

Cleaning the brush 16

Cleaning the pipe 16

Cleaning the hose 16

Storing the vacuum cleaner 16

APPENDICES

Notes and cautions 17

In use 17

Cleaning and maintenance 17

Troubleshooting 19

Safety information

• Before operating the appliance, please read this manual thoroughly and retain it for your reference.
• Because these operating instructions cover various models, the characteristics of your vacuum cleaner may differ slightly from those described in this manual.

Caution/Warning symbols used

WARNING

Indicates that a danger of death or serious injury exists.

CAUTION

Indicates that a risk of personal injury or material damage exists.

Other symbols used

NOTE

Indicates that the following text contains additional important information.

Important safety instructions

When using an electrical appliance, basic precautions should be observed, including the following:

WARNING

This vacuum cleaner is designed for household use only.

Use the vacuum cleaner only for its intended use as described in these instructions.

Always install the filters in the correct position as shown in this manual.

Failure to meet these requirements could cause damage to the internal parts and void your warranty.

Please contact the manufacturer or service agent for a replacement.

General

• Read all instructions carefully. Before switching on, make sure that the voltage of your electricity supply is the same as that indicated on the rating plate on the bottom of the cleaner.
• This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. Cleaning and user maintenance shall not be made by children without supervision.
• Children should be supervised to ensure that they do not play with the appliance. Do not allow the vacuum cleaner to run unattended at any time.

Power related

• Switch the vacuum cleaner off on the body of the machine before unplugging from the electrical outlet. Disconnect the plug from the electrical outlet before emptying the dustbin. To avoid damage, please remove the plug by grasping the plug itself, not by pulling on the cord.
• The plug must be removed from the socket outlet before cleaning or maintaining the appliance.
• The use of an extension cord is not recommended.
• Please prevent any risk of electric shock or fire.

- Do not damage the power cord.

- Do not pull the power cord too hard or touch the power plug with wet hands.

- Do not use a power source other than the national rated voltage and also do not use a multi outlet to supply power to number of devices at the same time.

- Do not leave the power cord carelessly on the floor.

- Do not use a damaged power plug, power cord or loose power outlet.

- Turn off the power before connecting or disconnecting the power plug to the power outlet and make sure your fingers don't come in contact with the pins of the power plug.

- Do not disassemble or modify the vacuum cleaner. When power cord is damaged, contact the manufacturer or service agent to get it replaced by certified repairman.

- Clean dust or any foreign matters on the pin and contact part of the power plug.

• Unplug the cleaner when not in use. Turn off the power switch before unplugging.
• If the supply cord is damaged, it must be replaced by the manufacturer or its service agent or a similarly qualified person in order to avoid a hazard.

In use

• Don't carry the vacuum cleaner by holding the hose. Use the handle on the vacuum cleaner set for lifting or carrying vacuum cleaner.
• Unplug the cleaner when not in use. Turn off the power switch before unplugging.
• Do not use outdoors, or on wet rugs or surfaces.
• Do not use this product outdoors since it's designed for household use only.

- There is a risk of malfunction or damage.

* Outdoor cleaning : Stone, Cement * A billiard room : Powder of a chalk * An aseptic room of a hospital

- Do not use the vacuum cleaner to suction up liquids(such as water), blades, pins or embers.

- There is a risk of malfunction or damage.

• Be sure children do not touch the vacuum cleaner when you use it.
• The children may get burned if the body is overheated.

- Do not mount or make any physical impacts on the body.

- It may result in injury or damage.

- Do not use the vacuum cleaner to pick up matches, live ashes or cigarette butts. Keep the vacuum cleaner away from stoves and other heat sources. Heat can deform and discolour the plastic parts of the unit.

• Avoid picking up hard, sharp objects with the vacuum cleaner as they may damage the cleaner parts.
• Do not block the suction or the exhaust port.
• Do not use the vacuum cleaner without a dustbin and filters in place.
• Do not use worn, deformed or damaged filters. Insert filter properly.
• It can be a reason of penetration of dust and debris into motor.
• If there's any gas leak or when using combustible sprays such as a dust remover, do not touch the power outlet and open the windows to ventilate the room.
• There is a risk of explosion or fire.
• Do not use this vacuum cleaner to clean building waste and debris, toner of laser printer. Regularly keep the filters in clean conditions to prevent of collecting fine dust in them.
• Dry carpet cleaners or fresheners, powders and fine dust such as flour should be only vacuumed in very small amounts.
• Use extra care when cleaning on stairs.
• Do not use to suction up water.
• Do not immerse in water for cleaning.
• The hose should be checked regularly and must not be used if damaged.
• Hold plug when rewinding onto cord reel. Do not allow plug to whip when rewinding.

Cleaning and maintenance

• Do not lift or carry the vacuum cleaner putting a brush in the groove for storage.
• Never twist dust filter after washing.

- It can be a reason of deformation or damage filter.

- Use a dry cloth or towel to clean the body and make sure to unplug the vacuum cleaner before cleaning. Do not spray water directly or use volatile materials (such as benzen, thinner or alcohol) or combustible sprays (such as a dust remover) for cleaning.

- If water or other liquid gets into the product and causes malfunction, turn off the vacuum cleaner, unplug the power plug and then consult a service agent.

- Do not use alkaline or industrial detergents, air fresheners or (acetic) acids to clean the washable parts of the vacuum cleaner. (Refer to the following table.)

- It may cause damage, deformation or discoloration of the plastic parts.

The washable parts Dustbin of the body, Dust filter
Available detergent Neutral	al detergent Kitchen cleaner
Unavailable detergent Alk	aline detergent Bleach, Mold cleaner, etc.
	Acid detergent Paraffin oil, Emulsifier, etc.
	Industrial detergent NV-I,	PB-I, Opti, Alcohol, Acetone, Benzene, Thinner, etc.
	Air freshener Air freshener(Spray)
	Oil Animal or vegetable oil
	Etc.	Edible acetic acid, Vinegar, Glacial acetic acid, etc.

- Do not stand on the hose assembly. Do not put weight on the hose.

CAUTION

In use

• Do not use the pipe for anything other than its intended purpose.
• It may result in injury or damage.
• Do not pull the power cord fully and hold the power cord with one hand when rewinding it.
• If you try to pull it fully, power cord can be damaged and if you don't hold the power cord while rewinding, it may lose control and cause injury or damage to people or objects around it.
• If any abnormal sounds, smells or smoke come from the vacuum cleaner, immediately unplug the power plug and contact a service agent.
• There is a risk of fire or electric shock.
• Do not use the vacuum cleaner in any places near heating appliances (such as stove), combustible spray or flammable materials.
• It may cause fire or deformation of the product.
• Empty the dustbin before it is full in order to maintain the best efficiency.

Cleaning and maintenance

• Unplug the vacuum cleaner if you do not use it for a long time.
• It may cause electric shock or fire.

Name of the parts

Product design may differ depending on the models.

01 Pipe 02 Handle control 03 Hose 04 Dustbin 05 Power button

06 Cord rewind button / Carry handle 07 Power cord 08 Outlet filter 09 Anti-Tangle Turbine (Cyclone Force)

Accessories

Accessories may differ depending on the models.

Hose, Hose Pipe

Pipe, 2-step brush, Pet Brush

Porch brush, 2-in-1 accessory, User manual

Using the vacuum cleaner

Suction control may differ depending on the models.

Using the body

Power cord

On/Off

Suction control

01 Low suction power

02 High suction power

Using the handle

NOTE

- To vacuum fabrics, reduce suction using the appropriate method as shown in the image.

- The handles do not control the power of the product.

Using the brushes

Where to use the brushes

① 2-step brush * Floor Carpet

② Pet brush

③ Porch brush

④ Dusting brush

⑤ Crevice tool

Cleaning and maintaining

You must unplug the vacuum cleaner before cleaning it.

When to empty the dustbin

Cleaning the dustbin

Clean the dustbin if there is a lot of dust in the bin.

* Anti-Tangle Turbine (Cyclone Force) - Based on internal testing. Tested at the turbine fan using a mix of hair and pet hair on Floor.

CAUTION

- If a tool is required for cleaning, be careful not to damage the mesh.

How to empty the dustbin easily

Cleaning the dust filter

Cleaning the outlet filter

CAUTION

- Make sure the dust filter is completely dry before putting it back into the vacuum cleaner. Allow 12 hours for it to dry.

Cleaning the brush

2-step brush * The cleaning method for the 2-step and Porch brushes is the same.

Pet brush

Cleaning the pipe

Cleaning the hose

Storing the vacuum cleaner

In use

NOTE

• Product features may vary according to model.
• When you use the dusting brush or crevice tool, you may feel vibration from the vacuum cleaner.

CAUTION

• When removing the power plug from the electrical outlet, grasp the plug, not the cord.
• Please do not press the button of dustbin handle when carrying the vacuum cleaner.
• For storage of the product, park the floor nozzle in the small groove on the bottom of the body.

Cleaning and maintenance

NOTE

• To clean the dust filter, add neutral detergent into lukewarm water and soak the filter for 30 minutes before washing it.
• Do not wash the outlet filter with water.
• To maintain the best performance of the outlet filter, replace it once a year.
• To prevent floors from scratches, inspect condition of the brush and replace it if it is worn down.
• Replacement filters are available at your local Samsung service agent.
• Hold the power cord and then press the Cord rewind button since you can get injured if the power cord may lose control while rewinding it.
• If the power cord is not rewinding well, press the Cord rewind button again after pulling the power cord about 2-3 m.
• To empty and clean the dustbin, you may rinse the dustbin with cold water.
• When suction power is noticeably reduced continuously, please clean the dust filter by referring to the "Cleaning the dust filter" section.

CAUTION

• Make sure the dust filter is completely dry before putting it back into the vacuum cleaner.
• Allow 12 hours for it to dry.
• Dry the dust filter in the shade, not under sunlight, to prevent transformation or discoloration.
• When suction is noticeably reduced continuously or vacuum cleaner abnormally overheats, please clean the outlet filter.
• Suction may reduce noticeably due to wrong reassembling of the dust filter.
• Please contact a nearest service agent if you cannot remove foreign matters from the hose.
• Store the vacuum cleaner in the shade to prevent deformation or discoloration.

Symptom Checklist
Motor does not start. • Check the cable, the power plug and outlet.
Suction force is gradually decreasing.	• Check if there is any blockage, and remove it if required.• Please check the filters, and if required, clean as illustrated in this manual.- If filters are out of condition, replace them with new ones.
Cord does not rewind fully.	• Pull the power cord out 2 - 3 m and press the Cord rewind button.
Body overheating	• Check the filters, and clean as illustrated in this manual if required.
Static electricity discharge.	• Reduce suction.• This may also occur when air in the room is very dry. Ventilate the room so that air humidity becomes normal.
During using, stop the unit	• This vacuum cleaner has a special thermostat that protects the motor in case of its overheating. If the vacuum cleaner suddenly shuts off, turn off the switch and unplug the vacuum cleaner. Check the vacuum cleaner for possible source of overheating such as a full dustbin, a blocked hose, pipe, or clogged filter. If these conditions are found, fix them and wait at least 30 minutes before attempting to use the vacuum cleaner.

SAMSUNG

Vacuum cleaner

SC18M21**** Series

Handle

On/Off

Suction control

01 Low suction

02 High suction

Using the handle

Note

① 2-step brush

* Floor

5 crevice nozzles

Caution

2-step brush

Pet brush

Cleaning the hose

For use

Note

Hotline no : 1282 (for HHP) 0-2689-3233 (only for HHP) 0-2689-3232 (OTH products) 1800-29-3232 (Toll free) www.samsung.com/th/support

Vacuum cleaner

Suction pipe Suction pipe Suction

On/Off

Suction power control

01 Low suction power

02 High suction power

Using the handle

NOTE

① 2-step brush

Cleaning the dust filter

CAUTION

2-step brush

Cleaning the suction pipe

In use

NOTE