Webex PTZ 4K Camera - Video Conferencing System CISCO - Free user manual and instructions
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| Product Type | PTZ Video Conferencing Camera |
| Model | Webex PTZ 4K Camera |
| Brand | Cisco |
| Video Resolution | 4K Ultra HD (3840x2160) |
| Pan Range | ±170° |
| Tilt Range | -30° to +90° |
| Zoom | 12x optical zoom |
| Field of View | 80° horizontal |
| Dimensions (H x W x D) | 200 mm × 200 mm × 200 mm |
| Weight | 2.0 kg |
| Power Supply | PoE+ (IEEE 802.3at) or 12V DC adapter |
| Power Consumption | 25W maximum |
| Connectivity | HDMI 2.0, USB-C, 3G-SDI, Ethernet (RJ45) |
| Audio | Built-in stereo microphones, line in/out |
| Mounting | Ceiling or table mount with included bracket |
| Main Functions | 4K video, auto framing, PTZ control, preset positions, remote management via Webex |
| Cleaning | Wipe with a soft, dry cloth. Do not use solvents. |
| Safety | Use only with approved accessories. Avoid exposure to moisture. |
| Spare Parts & Repairability | Contact Cisco for authorized service. Lens and mount available as spare parts. |
| Additional Information | Optimized for Webex platform; supports third-party control via VISCA protocol. |
Frequently Asked Questions - Webex PTZ 4K Camera CISCO
How do I connect the Webex PTZ 4K Camera to my network?
Connect the camera via Ethernet to your network switch, ensuring PoE+ is supported. Alternatively, use the 12V DC adapter. The camera will obtain an IP address via DHCP. Use the Webex Control Hub or on-screen display to configure network settings.
What video resolutions does the camera support?
It supports 4K (3840x2160) at up to 30fps, 1080p at 60fps, and 720p at 60fps. Output can be selected via HDMI, SDI, or USB depending on your setup.
How do I control the pan, tilt, and zoom?
You can control PTZ using the Webex application, the infrared remote control (included), or VISCA commands over serial or IP. The camera has preset positions that can be saved and recalled.
Can I use this camera with third-party video conferencing software?
Yes, the camera supports USB plug-and-play as a UVC device, making it compatible with Zoom, Microsoft Teams, and other software. For advanced features like auto framing, you need the Webex platform.
How do I mount the camera?
The camera can be mounted on a ceiling or tabletop using the included mounting bracket. Ensure the surface is secure and the camera is level. The mounting hole pattern is M6 with standard spacing.
What is the maximum zoom level?
The camera features 12x optical zoom and additional digital zoom up to 4x, giving a combined zoom of 48x. Digital zoom may reduce image quality.
How do I clean the camera lens?
Use a soft, lint-free cloth to gently wipe the lens. For stubborn smudges, slightly dampen the cloth with distilled water. Do not use ammonia-based or alcohol-based cleaners as they may damage the lens coating.
Does the camera support power over Ethernet (PoE)?
Yes, the camera supports PoE+ (IEEE 802.3at), which delivers both data and power over a single Cat5e or Cat6 cable. Ensure your switch provides PoE+ or use an injector.
Can I daisy-chain multiple cameras?
No, the Webex PTZ 4K Camera does not support daisy-chaining. Each camera requires a separate Ethernet connection to the network or a video switcher.
How do I update the camera firmware?
Firmware updates are delivered via the Webex Control Hub or the Cisco Software Center. The camera must be connected to the internet and registered. Follow the instructions on the Webex site to download and install the latest firmware.
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USER MANUAL Webex PTZ 4K Camera CISCO
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Product information
Brand : CISCO
Model : Webex PTZ 4K Camera
Category : Video Conferencing System