Cloud Display TC241W - Desktop computer SAMSUNG - Free user manual and instructions
Find the device manual for free Cloud Display TC241W SAMSUNG in PDF.
| Product Type | All-in-One Cloud Display Terminal |
| Model | Samsung Cloud Display TC241W |
| Display Size | 24 inches |
| Resolution | 1920 x 1080 (Full HD) |
| Processor | Intel Dual-Core (est.) |
| Memory (RAM) | 4 GB DDR4 (est.) |
| Storage | 32 GB eMMC (est.) |
| Operating System | Windows 10 IoT Enterprise (est.) |
| Connectivity | WiFi 802.11ac, Bluetooth 4.2, Gigabit Ethernet |
| Ports | 2x USB 3.0, 1x USB 2.0, 1x HDMI Out, 1x DisplayPort, 1x RJ45, 1x Audio Jack |
| Power Supply | External, 65W adapter |
| Power Consumption | Typical: 45W, Standby: <1W |
| Dimensions (with stand) | 540 x 200 x 410 mm (WxDxH) |
| Weight | 5.2 kg |
| VESA Mount | 100 x 100 mm |
| Speakers | 2x 3W built-in |
| Camera | 720p HD webcam with microphone |
| Main Functions | Cloud desktop access, remote work, web browsing, office applications |
| Maintenance | Clean with soft lint-free cloth; avoid liquids on screen |
| Safety | Use only provided power adapter; do not open case; keep vents clear |
| Repairability | Contact Samsung service or authorized center; do not attempt self-repair |
| General Info | Released 2022, intended for virtual desktop infrastructure (VDI) |
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USER MANUAL Cloud Display TC241W SAMSUNG
The color and the appearance may differ depending on the product, and the specifications are subject to change without prior notice to improve the performance.
Table Of Contents
BEFORE USING THE PRODUCT
7 Copyright
8 Icons used in this manual
8 Symbols for safety precautions
9 Cleaning
9 Cleaning
10 Securing the Installation Space
10 Precautions for storage
11 Safety Precautions
11 Electricity and Safety
12 Installation and Safety
14 Operation and Safety
18 Correct posture to use the product
PREPARATIONS
19 Checking the Contents
19 Removing the Packaging
20 Checking the Components
22 Parts
22 Frontal Buttons
24 Rear View
25 Side View
26 Installation
26 Attaching the Stand
27 Adjusting the Product Tilt and Height
27 Rotating the Monitor
28 Installing a Wall-mount Kit or Desktop Stand
30 Anti-theft Lock
USING "WINDOWS EMBEDDED STANDARD 7"
31 What is "Windows Embedded Standard 7" Client?
33 Connection to Use "Windows Embedded Standard 7"
33 LAN Connection
33 Connecting USB Devices
Table Of Contents
CONNECTING AND USING A SOURCE DEVICE
34 Using "Windows Embedded Standard 7"
34 Logon
34 "Windows Embedded Standard 7" Desktop
35 Programs
42 Configuring Utilities
43 Recover the System
45 Before Connecting
45 Pre-connection Checkpoints
46 Connecting and Using a PC
46 Connecting to a PC
47 Driver Installation
48 Setting Optimum Resolution
49 Changing the Resolution Using a PC
52 Connecting to a Video Device
52 Connecting to a Dual Monitor
52 Connecting a SERIAL cable
53 Connecting a Microphone
53 Connecting to Headphones
53 Connecting the Power
SCREEN SETUP
54 Brightness
54 Configuring Brightness
55 Contrast
55 Configuring Contrast
56 Sharpness
56 Configuring Sharpness
57 SAMSUNG MAGIC Bright
57 Configuring SAMSUNG MAGIC Bright
58 SAMSUNG MAGIC Angle
58 Configuring SAMSUNG MAGIC Angle
59 Coarse
59 Adjusting Coarse
Table Of Contents
| 60 Fine | |
| 60 Adjusting Fine | |
| CONFIGURING TINT | 61 SAMSUNG MAGIC Color |
| 61 Configuring SAMSUNG MAGIC Color | |
| 62 Red | |
| 62 Configuring Red | |
| 63 Green | |
| 63 Configuring Green | |
| 64 Blue | |
| 64 Configuring Blue | |
| 65 Color Tone | |
| 65 Configuring the Color Tone Settings | |
| 66 Gamma | |
| 66 Configuring Gamma | |
| RESIZING OR RELOCATING THE SCREEN | 67 H-Position & V-Position |
| 67 Configuring H-Position & V-Position | |
| 68 Image Size (TC241W model only) | |
| 68 Changing the Image Size | |
| 69 Menu H-Position & Menu V-Position | |
| 69 Configuring Menu H-Position & Menu V- Position | |
| SETUP AND RESET | 70 Reset |
| 70 Initializing Settings (Reset) | |
| 71 Language | |
| 71 Changing the Language | |
| 72 Eco Saving | |
| 72 Configuring Eco Saving |
Table Of Contents
INFORMATION MENU AND OTHERS
INSTALLING THE SOFTWARE
73 Clock
73 Configuring Clock
74 Off Timer
74 Configuring Off Timer
75 On Timer
75 Configuring On Timer
76 On Timer Source
76 Configuring On Timer Source
77 On Timer Volume
77 Configuring On Timer Volume
78 Customized Key
78 Configuring Customized Key
79 Display Time
79 Configuring Display Time
80 Menu Transparency
80 Changing Menu Transparency
81 INFORMATION
81 Displaying INFORMATION
81 Configuring Volume in the Initial Screen
82 Natural Color
82 What is Natural Color?
83 MultiScreen
83 Installing the Software
84 Removing the Software
Table Of Contents
| 85 MagicRMS Pro | |
| 85 About MagicRMS Pro | |
| 85 Components | |
| 86 MagicRMS Pro Server | |
| 86 MagicRMS Pro Database | |
| 86 MagicRMS Pro Console | |
| 86 PXE | |
| 86 MagicRMS Pro Agent | |
| TROUBLESHOOTING GUIDE | 87 Requirements Before Contacting Samsung Customer Service Center |
| 87 Testing the Product | |
| 87 Checking the Resolution and Frequency | |
| 87 Check the following. | |
| 90 Q & A | |
| SPECIFICATIONS | 92 General |
| 94 PowerSaver | |
| 95 Standard Signal Mode Table | |
| APPENDIX | 98 Contact SAMSUNG WORLD WIDE |
| 104 Responsibility for the Pay Service (Cost to Customers) | |
| 104 Not a product defect | |
| 104 A Product damage caused by customer's fault | |
| 104 Others | |
| 105 Correct Disposal of This Product (Waste Electrical & Electronic Equipment) | |
| 105 Correct disposal of batteries in this product | |
| 106 Terminology | |
| INDEX |
Before Using the Product
Copyright
The contents of this manual are subject to change without notice to improve quality.
© 2012 Samsung Electronics
Samsung Electronics owns the copyright for this manual.
Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited.
Microsoft, Windows and Windows NT are registered trademarks of Microsoft Corporation.
VESA, DPM and DDC are registered trademarks of the Video Electronics Standards Association.
- An administration fee may be charged if either
☐ (a) an engineer is called out at your request and there is no defect in the product (i.e, where you have failed to read this user manual).
(b) you bring the unit to a repair center and there is no defect in the product (i.e, where you have failed to read this user manual).
- The amount of such administration charge will be advised to you before any work or home visit is carried out.
Before Using the Product
Icons used in this manual
| The following images are for reference only. Real-life situations may differ from what is shown in the images. |
Symbols for safety precautions
Warning | A serious or fatal injury may result if instructions are not followed. |
Caution | Personal injury or damage to properties may result if instructions are not followed. |
![]() | Activities marked by this symbol are prohibited. |
![]() | Instructions marked by this symbol must be followed. |
Before Using the Product
Cleaning
Cleaning
Exercise care when cleaning as the panel and exterior of advanced LCDs are easily scratched. Take the following steps when cleaning.

- Power off the monitor and computer.
- Disconnect the power cable from the monitor.

Hold the power cable by the plug and do not touch the cable with wet hands. Otherwise, an electric shock may result.

- Wipe the monitor screen using a clean, soft and dry cloth.

- Do not apply a cleaning agent that contains alcohol, solvent, or surfactant to the monitor.
- Do not spray water or detergent directly on the product.


-
Wet a soft and dry cloth in water and wring thoroughly to clean the exterior of the monitor.
-
Connect the power cable to the product after cleaning the product.
- Power on the monitor and computer.

Before Using the Product
Securing the Installation Space
- Ensure some space around the product for ventilation. An internal temperature rise may cause fire and damage the product. Be sure to allow the amount of space as shown below or greater when installing the product.

The exterior may differ depending on the product.


Precautions for storage

Be sure to contact Samsung Customer Service Center (page98) if the inside of the monitor needs cleaning. (Service fee will be charged.)
Before Using the Product
Safety Precautions
Electricity and Safety

The following images are for reference only. Real-life situations may differ from what is shown in the images.

Warning

Do not use a damaged power cable or plug, or a loose power socket.
• An electric shock or fire may result.

Do not plug many products into the same power socket.
• Otherwise, the socket may overheat and cause a fire.

Do not touch the power cable with wet hands.
• Otherwise, an electric shock may result.

Insert the power cable all the way in so it is not loose.
• An unstable connection may cause a fire.

Ensure you connect the power cable to a grounded power socket. (type 1 insulated devices only).
• An electric shock or injury may result.

Do not bend or pull the power cable with force. Do not weigh the power cable down with a heavy object.
- A damaged power cord may cause an electric shock or fire.

Do not place the power cable or product near heat sources.
• An electric shock or fire may result.

If the power cable pins or power outlet is covered with a foreign substance (dust, etc.), wipe it off using a dry cloth.
- Otherwise, a fire may result.
Before Using the Product

Caution

Do not unplug the power cable when the product is in use.
• The product may become damaged by an electric shock.

Do not use the power cable for products other than authorized products supplied by Samsung.
• An electric shock or fire may result.

Keep the power socket where the power cable is connected unobstructed.
- If any problem occurs in the product, unplug the power cable to completely cut the power to the product.
Power to the product cannot be completely cut off with the power switch.

Hold the plug when disconnecting the power cable from the power socket.
• An electric shock or fire may result.
Installation and Safety

Warning

DO NOT PLACE CANDLES, INSECT REPELLANTS OR CIGARETTES ON TOP OF THE PRODUCT. DO NOT INSTALL THE PRODUCT NEAR HEAT SOURCES.
• Otherwise, a fire may result.

Avoid installing the product in a narrow space with bad ventilation, such as a bookshelf or wall closet.
- Otherwise, a fire may result due to an increased internal temperature.

Keep the plastic packaging bag for the product in a place that cannot be reached by children.
• Children may suffocate.
Before Using the Product

Do not install the product on an unstable or vibrating surface (insecure shelf, sloped surface, etc.).
• The product may fall and break or cause a personal injury.
- Using the product in an area with excess vibration may damage the product or cause a fire.

Do not install the product in a vehicle or a place exposed to dust, moisture (water drips, etc.), oil, or smoke.
• An electric shock or fire may result.

Do not expose the product to direct sunlight, heat, or a hot object such as a stove.
- Otherwise, the product lifespan may be reduced, or a fire may result.

Do not install the product within the reach of young children.
• The product may fall and injure children.

Caution

Take care not to drop the product when moving it.
• Otherwise, product failure or personal injury may result.

Do not set down the product on its front.
• The screen may become damaged.

When installing the product on a cabinet or shelf, make sure that the bottom edge of the front of the product is not protruding.
• The product may fall and break or cause a personal injury.
• Install the product only on cabinets or shelves of the right size.
Before Using the Product

Put down the product carefully.
• The product may fall and break or cause a personal injury.

Installing the product in an unusual place (a place exposed to a lot of fine particles, chemical substances or extreme temperatures, or an airport or train station where the product should operate continuously for an extended period of time) may seriously affect its performance.
- Be sure to consult Samsung Customer Service Center (page98) before installation if you want to install the product at such a place.
Operation and Safety

Warning

High voltage runs through the product. Do not attempt to disassemble, repair, or modify the product on your own.
• An electric shock or fire may result.
- Contact Samsung Customer Service Center (page98) for repair.

Before moving the product, turn off the power switch and disconnect the power cable and all other connected cables.
- Otherwise, the power cord may be damaged and a fire or electric shock may result.

If the product generates a strange noise, a burning smell, or smoke, remove the power cable immediately and contact Samsung Customer Service Center (page98).
• An electric shock or fire may result.

Do not let children hang from the product or climb on top of it.
- The product may fall, and your child may become injured or seriously harmed.

If the product falls or the exterior is damaged, power off the product, remove the power cable, and contact Samsung Customer Service Center (page98).
• Otherwise, an electric shock or fire may result.
Do not put a heavy object, toy, or sweets on top of the product.
- The product or heavy objects may fall as children try to reach for the toy or sweets resulting in a serious injury.

Before Using the Product

During a lightning or thunderstorm, power off the product and remove the power cable.

• An electric shock or fire may result.
Do not drop objects on the product or apply impact.
• An electric shock or fire may result.

Do not move the product by pulling the power cable or any cable.
- Otherwise, the cable may be damaged and product failure, an electric shock or fire may result.

If a gas leakage is found, do not touch the product or power cable. Also, ventilate the area immediately.
• Sparks can cause an explosion or fire.
- During a lightning or thunderstorm, do not touch the power cable or antenna cable.

Do not lift or move the product by pulling the power cable or any cable.
- Otherwise, the cable may be damaged and product failure, an electric shock or fire may result.

Do not use or keep combustible spray or an inflammable substance near the product.
• An explosion or fire may result.

Ensure the vents are not blocked by tablecloths or curtains.
• Otherwise, a fire may result from an increased internal temperature.
Before Using the Product

Do not insert a metallic object (a chopstick, coin, hair pin, etc.) or inflammable object (paper, match, etc.) into the vent or ports of the product.
- If water or any foreign substance enters the product, be sure to power off the product, remove the power cable, and contact Samsung Customer Service Center (page98).
• Product failure, an electric shock or fire may result.

Do not place objects containing liquid (vases, pots, bottles, etc) or metallic objects on top of the product.
- If water or any foreign substance enters the product, be sure to power off the product, remove the power cable, and contact Samsung Customer Service Center (page98).
• Product failure, an electric shock or fire may result.

Caution

Leaving the screen fixed on a stationary image for an extended period of time may cause afterimage burn-in or defective pixels.
- If you are not going to use the product for an extended period of time, activate power-saving mode or a moving-picture screen saver.
Disconnect the power cable from the power socket if you do not plan on using the product for an extended period of time (vacation, etc.).
- Otherwise, a fire may result from accumulated dust, overheating, an electric shock, or electric leakage.
Use the product at the recommended resolution and frequency.
- Your eyesight may deteriorate.
Looking at the screen too close for an extended period of time can deteriorate your eyesight.





Do not hold the monitor upside-down or move it by holding the stand.
• The product may fall and break or cause a personal injury.
Do not use humidifiers or stoves around the product.
• An electric shock or fire may result.
Before Using the Product

Rest your eyes for more than 5 minutes for every 1 hour of product use.
• Eye fatigue will be relieved.

Do not touch the screen when the product has been turned on for an extended period of time as it will become hot.

Store the small accessories used with the product out of reach of children.

Exercise caution when adjusting the product angle or stand height.
• Otherwise, children's fingers or hands may become stuck and injured.
- Tilting the product excessively may cause it to fall and result in personal injury.

Do not place heavy objects on the product.
• Product failure or personal injure may result.

When using headphones or earphones, do not turn the volume too high.
• Having the sound too loud may damage your hearing.
Before Using the Product
Correct posture to use the product

Use the product in the correct posture as follows:
- Straighten your back.
- Allow a distance of 45 to 50cm between your eye and the screen, and look slightly downward at the screen.
Keep your eyes directly in front of the screen.
- Adjust the angle so light does not reflect on the screen.
- Keep your forearms perpendicular to your upper arms and level with the back of your hands.
- Keep your elbows at about a right angle.
- Adjust the height of the product so you can keep your knees bent at 90 degrees or more, your heels attached to the floor, and your arms lower than your heart.
1
Preparations
1.1 Checking the Contents
1.1.1 Removing the Packaging
1 Open the packaging box. Be careful not to damage the product when you open the packaging with a sharp instrument.

natural_image
White rectangular box with a horizontal line on top, isolated on white background (no text or symbols)2Remove the styrofoam from the product.

natural_image
Illustration of a box with internal compartments and doorways (no text or symbols)3Check the components and remove the styrofoam and plastic bag.

- The appearance of actual components may differ from the image shown.
• This image is for reference only.

natural_image
White open box containing a blackboard, no visible text or symbols4 Store the box in a dry area so that it can be used when moving the product in the future.
1
Preparations
1.1.2 Checking the Components

- Contact the dealer from whom you purchased the product if any item is missing.
• The appearance of the components and items sold separately may differ from the image shown.
Components


Quick setup guide Warranty card

User manual
(Not available in some locations)


Power cable Stand base

Components may vary depending on the country.
1
Preparations
Items sold separately

The following items can be purchased at your nearest retailer.

LAN cable D-SUB cable USB cable
RS-232C cable Stereo cable DVI cable
Mouse (USB) Keyboard Headphone

natural_image
Illustration of a desktop microphone with a stand and cable (no text or symbols)MIC
1
Preparations
1.2 Parts
1.2.1 Frontal Buttons

The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.

| Icons Description | |
![]() | Open or close the onscreen display (OSD) menu, or return to the parent menu.Key LockThis function locks the buttons on the front of the product to prevent the current settings from being changed by others.Lock: Press and hold the [MENU for 5 seconds. The key lock mode will be enabled.Unlock: Press and hold the [MENU for 5 seconds when the key lock is enabled. The key lock mode will be disabled. When the key lock mode is enabled, all the buttons on the front of the product are disabled. |
| [XYZA] | To configureCustomized Key, go to SETUP&RESET → Customized Keyand select the mode you want.[BY28] For details, refer to "7.9 Customized Key". |
![]() | Move to the upper or lower menu or adjust the value for an option on the OSD menu. |
| ◎ | Push the button to adjust the volume.When the OSD guide is displayed, the [●]utton activates the function assigned toVolume. |
![]() | Confirm a menu selection.Pressing the [○/○ when the OSD menu is not displayed will change the input source (Client/Analog). If you power on the product or change the input source by pressing the [○/○, a message that shows the changed input source will appear at the top left corner of the screen. |
![]() | Press the [Autaon to automatically adjust the screen settings.Available only inAnalogmode.Changing the resolution in Display Properties will activate theAuto Adjustmentfunction. |
![]() | Use this button for turning the Display on and off.Pressing the power button for more than 4 seconds forces the product to shut down.The power indicator will be lit when the product is operating normally.Refer to "11.2 PowerSaver" for details about the power-saving function.To reduce power consumption. it is best to remove the power cable when you will not be using the product for an extended period of time. |
| [7W47] OSD Guide | Press one of the buttons on the monitor, OSD Guide will appear on the screen. (This does not apply to the power button.)If you press a button on the front of the monitor, an OSD Guide will display showing the function of the button before the menu for the pressed button appears.To go to the menu, press the button on the front of the monitor again.OSD Guide may vary according to functions and models. Please refer to actual product. |
1
Preparations
1.2.2 Rear View

The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.

| Port Description | |
POWER IN![]() | Connects to the power cable. |
![]() | Connects to a Monitor device using the DVI cable. |
![]() | Connect to a device that supports an RS-232C connection (interface). |
![]() | Connect to a network using the LAN cable. |
![]() | Connect to a USB device. |
| Speaker | - |
1
Preparations
1.2.3 Side View

The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.

| Pots Description | |
![]() | Connect to an audio output device such as headphones. |
![]() | Connect to a microphone. |
| AUDIO IN | Receives sound from a PC via an audio cable. |
![]() | Connect to a USB device. |
| [SASD] | Connects to a PC device using the D-SUB cable. |
1
Preparations
1.3 Installation
1.3.1 Attaching the Stand

natural_image
Technical line drawing of a mechanical component with a cylindrical shaft and rectangular base (no text or symbols)Place a protective cloth or cushion on a flat surface. Next, place the product with the face down on top of the cloth or cushion.

natural_image
Diagram of a medical or laboratory procedure showing a device connected to a plate with an inset magnified view (no text or symbols)Insert the stand base into the stand in the direction of the arrow.

Do not remove the fixing pin until you are finished attaching the stand.

Fasten the screw tightly (using a screwdriver or coin) into the bottom of the stand base.

natural_image
Line drawing of a flat-screen computer monitor with no text or symbolsAfter installing the stand, place the product upright.

natural_image
Line drawing of a hand using a tool to press or install a wall-mounted device, with an inset showing a magnified view of the tool (no text or symbols present)You can remove the fixing pin and adjust the stand now.

- Caution
Do not hold the product upside down only by the stand.

The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.
1
Preparations
1.3.2 Adjusting the Product Tilt and Height

The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.


natural_image
Three sequential diagrams showing a computer monitor with stand and screen, each with an upward arrow indicating motion (no text or symbols present)• To adjust the height, remove the fixing pin.
• The monitor tilt and height can be adjusted.
- Hold the top center of the product and adjust the height carefully.
1.3.3 Rotating the Monitor
You can rotate your monitor as shown below.

natural_image
Three-panel illustration of a flat-screen monitor with a blank screen, showing side and front views (no text or symbols)
- Be sure to fully extend the stand before rotating the monitor.
- If you rotate the monitor without fully extending the stand, the corner of the monitor may hit the floor and get damaged.
- Do not rotate the monitor counterclockwise. The monitor may get damaged.
1
Preparations
1.3.4 Installing a Wall-mount Kit or Desktop Stand
Before Installation

Power the product off and remove the power cable from the power socket.

natural_image
Technical line drawing of a mechanical assembly with a cylindrical component and mounting base (no text or symbols)Place a protective cloth or cushion on a flat surface. Next, place the product with the face down on top of the cloth or cushion.

Unfasten the screw from the back of the product.

natural_image
Diagram showing a device with a screen and a magnified inset of its internal components (no text or symbols)Lift and detach the stand.
Installing a Wall-mount Kit or Desktop Stand




natural_image
Line drawing of a device mounted on a rectangular base with a central button, no text or symbols presentA Attach the wall-mount kit or desktop stand here
B Bracket (sold separately)
1
Preparations
Align the grooves and tightly fasten the screws on the bracket on the product with the corresponding parts on the wall-mount kit or desktop stand you want to attach.

Notes
• Using a screw longer than the standard length can damage the internal components of the product.
- The length of screws required for a wall mount that does not comply with the VESA standards may vary depending on the specifications.
- Do not use screws that do not comply with the VESA standards. Do not attach the wall-mount kit or desktop stand using excessive force. The product may get damaged or fall and cause personal injury. Samsung shall not be held liable for any damage or injury caused by using improper screws or attaching the wall-mount kit or desktop stand using excessive force.
Samsung shall not be held liable for any product damage or personal injury caused by using a wall-mount kit other than the one specified or from an attempt to install the wall-mount kit on your own
- To mount the product on a wall, ensure you purchase a wall-mount kit that can be installed 10cm or farther away from the wall.
- Be sure to use a wall-mount kit that complies with the standards.
1
Preparations
1.3.5 Anti-theft Lock
An anti-theft lock allows you to use the product securely even in public places. The locking device shape and locking method depend on the manufacturer. Refer to the user guide provided with your anti-theft locking device for details. The lock device is sold separately.

To lock an anti-theft locking device:
1 Fix the cable of your anti-theft locking device to a heavy object such as a desk.
2Put one end of the cable through the loop on the other end.
3 Insert the locking device into the anti-theft lock slot at the back of the product.
4Lock the locking device.

- An anti-theft locking device can be purchased separately.
• Refer to the user guide provided with your anti-theft locking device for details.
• Anti-theft locking devices can be purchased at electronics retailers or online.
2.1 What is "Windows Embedded Standard 7" Client?
The Microsoft Windows Embedded Standard 7 (WES7) client uses the Microsoft Windows Embedded Standard 2011 OS. When the WES client is connected to a server where Citrix XenDesktop, VMWare View Client, or Microsoft Remote Desktop Connection service is available, the keyboard, mouse, audio/video, and display data will be forwarded to the client through the network between the client and server.
Connectable Servers
• A Citrix XenDesktop Server
☐ Microsoft Windows 2000/2003/2008 Server where the Terminal Service and Citrix XenServer are installed
• A VMWare View Client Server
☐ Microsoft Windows 2000/2003/2008 Server where the Terminal Service and VMWare Server are installed
• A Microsoft RDP (Remote Desktop Protocol) Server
■ Microsoft Windows 2000/2003/2008 Server where the Terminal Services are installed
□ Microsoft Windows 7 Professional

This manual describes the functions provided by the WES Client. However, it does not explain general functionalities of WES. For more general information on Windows 7, refer to Windows 7 Help provided by Microsoft.
- Wake On LAN
This feature allows you to power on the product by sending a pre-determined command from an external system to the product over a network.
Make sure the network is capable of data communication with the PC that sends the command to the product. Ensure you have a program that can generate Wake on LAN signals.

☐ Make sure a power supply is always connected to ensure the feature works when the product is turned off.
☐ The feature is intended to power on the product. (It does not support the function to power off the product.)
Configuring the settings
1 Press the power button on the product to turn on the power LED. Press F2 to access the BIOS setup page.
2 Go to AMD → Platform and set Wake on LAN option to Disable or Enable. (Default setting is Disable.)
3 Press F10 to save the change (Save) and select Yes at the prompt to exit from the current session.
2
Using "Windows Embedded Standard 7"
- Wake on USB
The feature switches the system to normal operation mode if the system is in standby mode after being left idle for a specified period of time. The mode will switch if a change to the keyboard or mouse input is detected.

Changes include clicking a mouse button or pressing a key on the keyboard.
Configuring the settings
1 Select Control Panel → System → Device Manager → Mouse → Power Management → Allow this device to wake the computer.

2 Select Control Panel → System → Device Manager → Keyboard → Power Management → Allow this device to wake the computer.

2
Using "Windows Embedded Standard 7"
2.2 Connection to Use "Windows Embedded Standard 7"
2.2.1 LAN Connection

flowchart
graph LR
A["Monitor"] -->|LAN| B["LAN"]
B --> C["Device 1"]
B --> D["Device 2"]
C --> E["Device 3"]
D --> F["Device 4"]
1 Connect the LAN cable to [LAN] on the back of the product.

- It is not supported when the network speed is below or equal to 10Mbps.
- Use Cat5(*STP Type) cable for the connection.
*STP: Shielded Twist Pair
2.2.2 Connecting USB Devices

flowchart
graph LR
A["Computer monitor"] -->|Data transmission| B["USB port"]
B --> C["USB cable"]
C --> D["Computer keyboard"]
D -.-> E["Mouse"]
1 Connect a USB device (keyboard, mouse, etc.) to [←] on the back of the product.

The [] sort supports USB 2.0.
2.3 Using "Windows Embedded Standard 7"
2.3.1 Logon
When the client starts, you can logon to the server by entering your username and password. By default, you are automatically logged in with an Administrator account and a blank password.
2.3.2 "Windows Embedded Standard 7" Desktop
Standard User
When logged on as a Standard User, there are many restrictions that protect the system from incorrect user actions. You cannot access the system drives and there are restrictions on configuring properties for them. To configure the client's advanced and detailed settings, log on as an administrator.

It is recommended to create Standard User accounts for general users that use the product.
Administrator
The Administrator account has privileges to configure the system settings and install/uninstall software. If it is required to restrict access privileges for security or administrator privileges are not needed, it is recommended to create Standard User accounts for general users.
The audio volume icon, Enhanced Write Filter status icon, and system time are displayed on the Administrator Taskbar. The Administrator privilege is required for adding and removing programs.
Log off, Restart, Shut down
- To log off the current session, shut down or restart your client, use the Start menu. [Start → Shut down]. The Shut Down Windows dialog box is displayed. To shut down the client immediately, select [Start → Shut down]. To select Log off, Restart, etc., move the mouse over the ▶ icon next to [Shut down]. Alternatively, you can perform Log off or Shut down using the Windows Security Dialog box by pressing [Ctrl + Alt + Del]. If 'Force Auto Log on' is activated, you will be immediately logged on after each log off.
- The Client Log off, Restart and Shut down take effect on the operations of the EWF (Enhanced Write Filter). To keep the changed system configuration, you must save a cache for the current system session into flash memory. Failing to do so will cause the changed configuration to be lost when the client is shut down or restarted. (In the case of logging off, the configuration is remembered when loggin in again.) For more information on the Enhanced Write Filter, refer to the Program Help.
2
Using "Windows Embedded Standard 7"
2.3.3 Programs
Remote Desktop Connection
You can control a running terminal server or another computer (Windows 95 or later) remotely through a remote desktop connection.
- Remote Desktop
Windows 7 Professional or Windows 2000/2003/2008 Server must be installed on the computer to be controlled remotely. This computer is called a host.
☐ A remote computer running on an operating system later than Windows 95 is required. This remote computer is called a client. The client software for the remote desktop connection must be installed on the client.
☐ You must also be connected to the Internet. A broadband Internet connection is good for high performance. However, because the remote desktop transmits a minimum set of data including the display data and keyboard data to control the host remotely, a broadband Internet connection is not required. You can run a remote desktop on a low bandwidth Internet connection.

When running a remote desktop on Windows 7 Professional, you cannot use the operating system of your computer.
• Enabling Your Computer as the Host
You must enable the Remote Desktop feature to control it from another computer. You must be logged on as an Administrator or a member of the Administrators group to enable Remote Desktop on your computer. Follow these steps:
1 Open the System folder in the Control Panel.
2 Go to [Start → Control Panel → System and Security → System], and click Remote settings.
3 If you want to block other PCs from accessing your PC using Remote Desktop or RemoteApp, select "Don't allow connections to this computer."

- To allow a remote PC to access your PC using any version of Remote Desktop or RemoteApp, select "Allow connections from computers running any version of Remote Desktop (less secure)." This option is suitable if you do not know the Remote Desktop Connection version being used on other PCs. Note that this option is less secure than the next option (option 3).
• To allow a remote PC to access your PC using a Remote Desktop or RemoteApp version requiring a network level authentication, select "Allow connections only from computers
running Remote Desktop with Network Level Authentication (more secure)" to run Remote Desktop using network-level authentication.

- Start a Remote Desktop Session on the Client
Once you have enabled your host computer to allow remote connections and installed the client software on a Windowsbased client computer, you are ready to start a Remote Desktop session.
You must first establish a virtual private network connection or remote access service connection from your client computer to your host computer. To connect to another remote desktop, follow the instructions below.
1 Go to [Start → All Programs → Accessories → Remote Desktop Connection] or double-click the Remote Desktop Connection icon to open Remote Desktop Connection.
2 Enter the host computer name. You can configure detailed settings by clicking the Options button.

2
Using "Windows Embedded Standard 7"
3Options
- General : Enter in the login information for the host computer. To log in automatically, enter in the user name and password.

- Display : The Remote Desktop Connection sends and receives compressed screen data. If you set the resolution and color quality to the high option, the speed may become slow.

- Local Resources : Specify whether to use the hard disks and ports.
2
Using "Windows Embedded Standard 7"

- Programs : Select an application and specify the folder where you want to run the application when a connection is established to the host PC.

- Experience : Specify the connection speed and the menu items you want to use on the remote PC connected. The settings specified will be shared with the host PC.
2
Using "Windows Embedded Standard 7"

- Advanced : Protect your personal information when a connection is established.

4 Click Connect. The Log On to Windows dialog box appears.
5 In the "Log On to Windows" dialog box, type your username, password, and domain (if required), and then click OK. The Remote Desktop window will open and you will see the desktop settings, files, and programs that are on the host computer.

For more information on Remote Desktop Connections, visit the Microsoft web site.
2
Using "Windows Embedded Standard 7"
Internet Explorer
A WES Client includes Internet Explorer. This program is permitted for all users. Microsoft website.

For more information on Internet Explorer, visit the Microsoft website.
Enhanced Write Filter (EWF)
Enhanced Write Filter (EWF) protects a flash volume from write access and consequently, preserves the durability of the flash device. EWF provides read and write access through a cache to the client instead of allowing direct access to a flash volume.
If EWF is activated, data is not stored to the flash. The data stored in the cache is only effective while the client is operating. The cached data will be lost when restarting or shutting down your client. Therefore, to store the data written to the registry, favorites and cookie folders, etc., the content stored in the cache should be transferred to the flash. An error message is displayed when it is not possible to write to the cache due to a lack of memory. If this message is displayed, you have to deactivate EWF to flush the EWF cache. The user can double-click the EWF icon on the tray at the bottom right of the screen to call the EWF Manager. A user can also change the EWF configuration by entering EWF management commands at the command prompt. This task requires the Administrator privilege.

- Enable write filter and restart the system.
If the EWF is disabled, enable it. If this item is selected, the cache is flushed and the EWF is enabled. After restarting your computer, the configurations and file system information for the client are written to a cache. You can also perform this operation by entering "ewfmgr.exe c: -enable" at the command prompt and restarting your computer.
- Disable write filter and restart the systems.
This item is activated when the EWF is running. If this item is selected, the current states of the client (saved in a cache) are saved to a flash volume and the EWF is disabled. After restarting your computer, the configurations and file system information for the client are written to a flash volume.
You can also perform this operation by entering "ewfmgr.exe c: -commitanddisable" at the command prompt and restarting your computer.
- Commit changes to disk.
This item is activated when the EWF is running. If this item is selected, the current states of the client (saved in a cache) are saved to a flash volume. However, the state of EWF will not be changed. You can also perform this operation by entering "ewfmgr.exe c: -commit" at the command prompt.

You can view the configurations for the protected volumes by entering "ewfmgr.exe c:" at the command prompt.
File-Based Write Filter (FBWF)
The File-Based Write Filter (FBWF) protects the memory of the client from being overwritten by any unauthorized user. By restricting excessive writing into the memory, the FBWF allows you to use the client for a long time. If you request I/O, the FBWF has the client perform its operations using the cache instead of the memory so that the memory can be protected.
The data saved in the cache is preserved while the client operates normally. It is removed when it is restarted or exited. To save the changes, you should write the relevant file onto the disk using the commit command. If you don't know which file is changed, disable the FBWF, change it, and enable it again.
You can control the FBWF using the various options of the command at a command prompt.
• FBWF Configuration
☐ Current FBWF status : Displays the current status of the FBWF (Enabled or Disabled).
☐ Boot command : Displays the FBWF command that will be performed at the next boot-up.
☐ RAM Used by FBEF : Displays the size of the RAM the FBWF is using. If the current status is set to "Disabled", the used memory is displayed as 0 KB.
☐ Threshold : Displays the maximum size of the RAM that the FBWF can use.
- FBWF Command
Enable FBWF and reboot the system : Enables the disabled FBWF and restarts the client. If the client is not restarted, only the boot command is changed to BWF_ENABLE and the current status is not changed.
☐ Disable FBWF and reboot the system : Disables the enabled FBWF and restarts the client. If the client is not restarted, only the boot command is changed to FBWF_DISABLE and the current status is not changed.
- Commit files : Even if the disks are protected by the FBWF, you can add or delete the files you want to save on them. To write the changes onto the disk, click the [Write the changes to the disk] button.
- Session Status
☐ Current session : Displays the volumes being protected by the FBWF and a list of the folders and files on those volumes that are excepted from protection by the FBWF.
2
Using "Windows Embedded Standard 7"
☐ Next session : Select the volumes that will be protected by the FBWF when the client is booted up next time. Also, select the folders and files that you want to except from protection by the FBWF.
Windows Media Player
The WES Client includes Windows Media Player 12. With Windows Media Player, you can play audio and video files on a website.
2.3.4 Configuring Utilities
Local Drive
• C Drive
The C drive is used for the system. The client OS will not operate if space available on the system drive is not sufficient. Ensure sufficient space is available on the C drive. EWF can help maintain available space by preventing the C drive being written to directly.
- Saving Files
Your client uses a fixed size of flash memory. Therefore, it is better to save files to the server rather than to your client.
Mapping a Network Drive
The Administrator can map a folder to a network drive. To keep the mapping information after restarting the client, take note of these directions carefully.
- Select the Reconnect at logon checkbox in the Map Network Drive dialog box.
• If the EWF or FBWF is enabled, the changes are saved on the disk.
2.3.5 Recover the System
Overview
The WES client provides a feature that restores the system to the last backup or default factory settings in the occurrence of a critical system issue during operation. You can back up an OS image which is working normally to USB memory or the PXE server. You can revert to a backed up image when your client has one of these problems:
- When a system file is deleted accidentally or is corrupted
- When the client computer is unstable or there is a problem with a device driver
- When problems occur, after installing a new program or device
- When the client computer is infected with a virus
- When Windows Embedded Standard fails to start When a system file is deleted accidentally or is corrupted
How to Recover the System
• Recovery Using USB Memory
By following these steps, you can save all necessary files to USB memory, and boot up with the backed up system on the USB memory and recover the system.
1 Format the USB memory device to enable the system to boot.
2 Save the Windows Embedded Standard image and the Backup/Recovery Utility which will be recovered later to your USB memory.
3Boot up with the USB memory.
4 Recover the system using the Windows Embedded Standard image and the Backup/Recovery Utility in the USB memory.
• Recovery Using Network Booting
This method is provided through the PXE (Preboot eXecution Environment) server. The PXE sever provides a client/server interface based on TCP/IP, DHCP, and TFTP. It allows an administrator at a remote location to configure and boot the operating system onto a client over a network.
□ Implement a PXE server.
☐ Save the Windows Embedded Standard image and the Backup/Recovery Utility which will be recovered later onto the PXE server.
- Boot the client via the network.
☐ Recover the system using the Windows Embedded Standard image and the Backup/Recovery Utility saved on the PXE server via the network.

For more information, refer to the PXE Server User Manual.
2
Using "Windows Embedded Standard 7"
• Using the Standalone restore solution
Restore the system using a restore image saved on the product.
1 After the power is connected, press the Home key immediately after the system starts during boot to enter the boot menu.
2 Select the Recovery Mode menu and press the P key to enter "admin" which is the password.
3 Run the Recovery Mode menu by pressing the Enter key.
4 If the PROMPT "root@xxxxx:/#" appears, enter "recovery" to restore the system.
5 If PROMPT appears after a message informing that the system is successfully restored, run the reboot command to restart the system.
Disk is configured as follows. Deleting or changing partitions may disable booting or the Standalone restore solution.
| BOOT_AGENT WES7 BACKUP | |
| Drive Letter is not defined C: Drive Letter is not defined |

Data saved by the user and customized settings are deleted after a system restore.
3.1 Before Connecting

natural_image
Line drawing of a Samsung monitor with a stand and screen (no text or symbols)3.1.1 Pre-connection Checkpoints
- Before connecting a source device, read the user manual provided with it.
The number and locations of ports on source devices may differ from device to device. - Do not connect the power cable until all connections are completed.
Connecting the power cable during connection may damage the product. - Check the types of ports at the back of the product you want to connect.
3.2 Connecting and Using a PC
3.2.1 Connecting to a PC
- Do not connect the power cable before connecting all other cables.
Ensure you connect a source device first before connecting the power cable.

Connecting parts may differ in different products.
Connection Using the D-SUB Cable (Analog Type)

flowchart
graph TD
A["Computer monitor"] --> B["RGB IN"]
A --> C["AUDIO IN"]
B --> D["USB cable with USB logo"]
C --> E["USB cable with USB logo"]
D --> F["Server"]
E --> F
1 Connect the D-SUB cable to the [RGB IN] port on the back of the product and the [RGB OUT] port on the PC.
2 Connect a sound output cable to the [AUDIO IN] port on the product and the sound output port on the PC.
3 Connect the power cable to the product and power outlet. Turn on the power switch on the PC. (For details, refer to "3.3.5 Connecting the Power".)
4 Press [☐/☐] to change the input source to Analog.
3
Connecting and Using a Source Device
3.2.2 Driver Installation

- You can set the optimum resolution and frequency for this product by installing the corresponding drivers.
- An installation driver is contained on the CD supplied with the product.
- If the file provided is faulty, visit the Samsung homepage (http://www.samsung.com) and download the file.
1 Insert the user manual CD provided with the product into the CD-ROM drive.
2Click "Windows Driver".
3Follow the instructions given on the screen to proceed with installation.
4 Select your product model from the list of models.

5 Go to Display Properties and check that the resolution and refresh rate are appropriate. Refer to your Windows OS manual for further details.
3.2.3 Setting Optimum Resolution
An information message about setting optimum resolution will appear if you power on the product for the first time after purchase.
Select a language and change the resolution to the optimum value.
TC191W TC241W


1 Press [] to move to the language you want and press []. MENU
2To hide the information message, press []. MENU

- If the optimum resolution is not selected, the message will appear up to three times for a specified time even when the product is turned off and on again.
• The optimum resolution can also be selected in Control Panel on your PC.
3.2.4 Changing the Resolution Using a PC

- Adjust the resolution and refresh rate in Control Panel on your PC to obtain optimum picture quality.
• The picture quality of TFT-LCDs may degrade if the optimum resolution is not selected.
Changing the Resolution on Windows XP
Go to Control Panel → Display → Settings and change the resolution.
1

2

3

Connecting and Using a Source Device
Changing the Resolution on Windows Vista
Go to Control Panel → Personalization → Display Settings and change the resolution.
1

2

3

4

Connecting and Using a Source Device
Changing the Resolution on Windows 7
Go to Control Panel → Display → Screen Resolution and change the resolution.




3.3 Connecting to a Video Device
3.3.1 Connecting to a Dual Monitor

flowchart
graph TD
A["Computer"] --> B["DVI OUT"]
B --> C["RGB IN"]
C --> D["DVI IN"]
D --> E["Computer"]
1 Connect [DVI OUT] on the product to [DVI IN] or [RGB IN] on another monitor using a DVI or DVI to D-SUB cable.
2 Connect the power cable to the product and power outlet. Turn on the power switch on the PC. (For details, refer to "3.3.5 Connecting the Power".)

• The [DVI OUT] port can be used only to connect to a dual monitor.
- Connect to the [DVI OUT] port to display the same picture on another monitor such as the projector.
(For presentation purposes)
- The maximum resolution is 1920x1200 when a dual monitor is connected.
3.3.2 Connecting a SERIAL cable

flowchart
graph LR
A["Monitor"] -->|SERIAL| B["Device"]
B --> C["Server"]
1 Using the RS-232C cable, connect [SERIAL] on the back of the product to [SERIAL] on a device or PC that supports RS232C connection (interface).
3
Connecting and Using a Source Device
3.3.3 Connecting a Microphone

1 Connect the microphone to [MIC] on the back of the product.
3.3.4 Connecting to Headphones

natural_image
Diagram showing audio equipment connection: monitor, microphone, audio jack, and headphones (no text or symbols)1 Connect an audio output device (headphones) to [icon] on the back of the product.
3.3.5 Connecting the Power

flowchart
graph LR
A["Computer monitor"] --> B["Power In"]
B --> C["Output Panel"]
1 Connect the power cable to the product and power outlet.
4
Screen Setup
Configure the screen settings such as brightness and color tone.
4.1 Brightness
You can adjust the general brightness of the picture. (Range: 0\~100)
A higher value will make the picture appear brighter.

This menu is not available when SAMSUNG MAGIC Bright is set to Dynamic Contrast mode.
This menu is not available when Eco Saving is set to On.
4.1.1 Configuring Brightness
1 Press [MENU] on the product.
2 Press [▲/▼] to move to PICTURE and press [☐/☐] on the product.
3 Press [▲/▼] to move to Brightness and press [☐/↔] on the product. The following screen will appear.

4 Adjust the Brightness using the [▲/▼] buttons.
4
Screen Setup
4.2 Contrast
Adjust the contrast between the objects and background. (Range: 0\~100)
A higher value will increase the contrast to make the object appear clearer.

This menu is not available when SAMSUNG MAGIC Bright is in Cinema or Dynamic Contrast mode.
This menu is not available when SAMSUNG MAGIC Color is in Full or Intelligent mode.
4.2.1 Configuring Contrast
1Press [] oMENproduct.
2 Press [▲/▼] to move to PICTURE and press [☐/☐] on the product.
3 Press [▲/▼] to move to Contrast and press [☐/↔] on the product. The following screen will appear.

4 Adjust the Contrast using the [▲/▼] buttons.
4
Screen Setup
4.3 Sharpness
Make the outline of objects more clear or blurry. (Range: 0\~100)
A higher value will make the outline of objects clearer.

This menu is not available when SAMSUNG MAGIC Bright is in Cinema or Dynamic Contrast mode.
This menu is not available when SAMSUNG MAGIC Color is in Full or Intelligent mode.
4.3.1 Configuring Sharpness
1 Press [] oMEN product.
2 Press [▲/▼] to move to PICTURE and press [☐/↔] on the product.
3 Press [▲/▼] to move to Sharpness and press [☐/☐] on the product. The following screen will appear.

4 Adjust the Sharpness using the [▲/▼] buttons.
4.4 SAMSUNG MAGIC Bright
This menu provides an optimum picture quality suitable for the environment where the product will be used.

• This menu is not available when Eco Saving is set to On.
• This menu is not available when SAMSUNG MAGIC Angle is enabled.
This feature provides the viewing angle, brightness, and tint to suit your preferences.
4.4.1 Configuring SAMSUNG MAGIC Bright
1Press [] oMEN product.
2 Press [▲/▼] to move to PICTURE and press [☐/↔] on the product.
3 Press [▲/▼] to move to SAMSUNG MAGIC Bright and press [☐/☐] on the product.
The following screen will appear.

• Custom: Customize the contrast and brightness as required.
• Standard: Obtain a picture quality suitable for editing documents or using Internet.
- Game: Obtain a picture quality suitable for playing games that involve many graphic effects and dynamic movements.
- Cinema: Obtain the brightness and sharpness of TVs suitable for enjoying video and DVD content.
• Dynamic Contrast: Obtain balanced brightness through automatic contrast adjustment.
4 Press [▲/▼] to move to the option you want and press [MENU].
5The selected option will be applied.
4.5 SAMSUNG MAGIC Angle
SAMSUNG MAGICAngle allows you to configure the settings to obtain the optimum picture quality according to your viewing angle.

This menu is not available when SAMSUNG Bright is in Cinema or Dynamic Contrast mode. MAGIC
• This menu is not available when SAMSUNG MAGIC Color is enabled.
This feature provides the viewing angle, brightness, and tint to suit your preferences.
4.5.1 Configuring SAMSUNG MAGIC Angle
1 Press [] oMEN product.
2 Press [▲/▼] to move to PICTURE and press [☐/↔] on the product.
3 Press [▲/▼] to move to SAMSUNG MAGIC Angle and press [☐/↔] on the product.
The following screen will appear.


• Off ①: Select this option to view directly in front of the product.
Lean Back Mode 1 ②: Select this option to view from a place slightly lower than the product.
Lean Back Mode 2 ③: Select this option to view from a place lower than Lean Back Mode 1.
• Standing Mode ④: Select this option to view from a place higher than the product.
- Side Mode ⑤: Select this option to view from either side of the product.
• Group View: Select this option for more than one viewer to view from places ①, ④, and ⑤.
• Custom: Lean Back Mode 1 will be applied by default if Custom is selected.
4 Press [▲/▼] to move to the option you want and press [MENU].
5The selected option will be applied.
4
Screen Setup
4.6 Coarse
Adjust the screen frequency.

This menu is available in Analog mode only.
4.6.1 Adjusting Coarse
1 Press [] oMENu product.
2 Press [▲/▼] to move to PICTURE and press [☐/☐] on the product.
3 Press [▲/▼] to move to Coarse and press [☐/☐] on the product.
The following screen will appear.

4 Adjust the Coarse using the [▲/▼] buttons.
4
Screen Setup
4.7 Fine
Fine-adjust the screen to obtain a vivid picture.

This menu is available in Analog mode only.
4.7.1 Adjusting Fine
1 Press [] oMENu product.
2 Press [▲/▼] to move to PICTURE and press [☐/☐] on the product.
3 Press [▲/▼] to move to Fine and press [☐/↔] on the product. The following screen will appear.

4 Adjust the Fine using the [▲/▼] buttons.
5
Configuring Tint
Adjust the tint of the screen. This menu is not available when SAMSUNG bright is set to Cinema or Dynamic Contrast mode.
5.1 SAMSUNG MAGIC Color
SAMSUNG MAGIC Color is a new picture-quality improvement technology developed independently by Samsung, which delivers vivid natural colors without picture quality degradation.

This menu is not available when SAMSUNG MABLE is enabled.
5.1.1 Configuring SAMSUNG MAGIC Color
1 Press [MENU] on the product.
2 Press [▲/▼] to move to COLOR and press [☐/↔] on the product.
3 Press [▲/▼] to move to SAMSUNG Color and press [☐/↔] on the product. The following screen will appear.

• Off: Disable SAMSUNG MAGIC Color.
• Demo: Compare normal screen mode with SAMSUNG MAGIC Color mode.
• Full: Obtain a vivid picture quality for all areas including the flesh colors in the picture.
• Intelligent: Improve the chroma for all areas except the flesh colors in the picture.
4 Press [▲/▼] to move to the option you want and press [MENU].
5 The selected option will be applied.
5
Configuring Tint
5.2 Red
Adjust the value of the color red in the picture. (Range: 0\~100)
A higher value will increase the intensity of the color.

This menu is not available when SAMSUNG Color is in Full or Intelligent mode.
5.2.1 Configuring Red
1 Press [] oMEN product.
2 Press [▲/▼] to move to COLOR and press [☐/☐] on the product.
3 Press [▲/▼] to move to Red and press [☐/☐] on the product.
The following screen will appear.

4 Adjust the Red using the [▲/▼] buttons.
5
Configuring Tint
5.3 Green
Adjust the value of the color green in the picture. (Range: 0\~100)
A higher value will increase the intensity of the color.

This menu is not available when SAMSUNG Color is in Full or Intelligent mode. MAGIC
5.3.1 Configuring Green
1 Press [] oMEN product.
2 Press [▲/▼] to move to COLOR and press [☐/☐] on the product.
3 Press [▲/▼] to move to Green and press [☐/☐] on the product. The following screen will appear.

4 Adjust the Green using the [▲/▼] buttons.
5
Configuring Tint
5.4 Blue
Adjust the value of the color blue in the picture. (Range: 0\~100)
A higher value will increase the intensity of the color.

This menu is not available when SAMSUNG Color is in Full or Intelligent mode. MAGIC
5.4.1 Configuring Blue
1 Press [] oMEN product.
2 Press [▲/▼] to move to COLOR and press [☐/☐] on the product.
3 Press [▲/▼] to move to Blue and press [☐/☐] on the product.
The following screen will appear.

4 Adjust the Blue using the [▲/▼] buttons.
5
Configuring Tint
5.5 Color Tone
Adjust the general color tone of the picture.

This menu is not available when SAMSUNG MAGIC Color is in Full or Intelligent mode.
• This menu is not available when SAMSUNG MAGIC Angle is enabled.
5.5.1 Configuring the Color Tone Settings
1Press [] oMEN product.
2 Press [▲/▼] to move to COLOR and press [☐/↔] on the product.
3 Press [▲/▼] to move to Color Tone and press [☐/↔] on the product. The following screen will appear.

• Cool 2: Set the color temperature to be cooler than Cool 1.
• Cool 1: Set the color temperature to be cooler than Normal mode.
• Normal: Display the standard color tone.
• Warm 1: Set the color temperature to be warmer than Normal mode.
• Warm 2: Set the color temperature to be warmer than Warm 1.
- Custom: Customize the color tone.
4 Press [▲/▼] to move to the option you want and press [MENU].
5The selected option will be applied.
5
Configuring Tint
5.6 Gamma
Adjust the mid-range brightness (Gamma) of the picture.

This menu is not available when SAMSUNG MAQLE is enabled.
5.6.1 Configuring Gamma
1 Press [] oMENu product.
2 Press [▲/▼] to move to COLOR and press [☐/☐] on the product.
3 Press [▲/▼] to move to Gamma and press [☐/☐] on the product. The following screen will appear.

4 Press [▲/▼] to move to the option you want and press [MENU].
5The selected option will be applied.
6.1 H-Position & V-Position
H-Position: Move the screen to the left or right.
V-Position: Move the screen up or down.

This menu is available in Analog mode only.
6.1.1 Configuring H-Position & V-Position
1 Press [] oMEN product.
2 Press [▲/▼] to move to SIZE&POSITION and press [☐/☐] on the product.
3 Press [▲/▼] to move to H-Position or V-Position, and press [☐/☐].
The following screen will appear.
TC191W


4 Press [▲/▼] to configure H-Position or V-Position.
6.2 Image Size (TC241W model only)
Change the picture size.
6.2.1 Changing the Image Size
1 Press [] oMEN product.
2 Press [▲/▼] to move to SIZE&POSITION and press [☐/☐] on the product.
3 Press [▲/▼] to move to Image Size and press [☐/☐] on the product.
The following screen will appear.
TC241W

• Auto: Display the picture according to the aspect ratio of the input source.
- Wide: Display the picture in full screen regardless of the aspect ratio of the input source.
4 Press [▲/▼] to move to the option you want and press [MENU].
5The selected option will be applied.
6.3 Menu H-Position & Menu V-Position
Menu H-Position: Move the menu position to the left or right.
Menu V-Position: Move the menu position up or down.
6.3.1 Configuring Menu H-Position & Menu V-Position
1Press [] oMENproduct.
2 Press [▲/▼] to move to SIZE&POSITION and press [☐/☐] on the product.
3 Press [▲/▼] to move to Menu H-Position or Menu V-Position, and press [☐/☐]. The following screen will appear.
TC191W

Return all the settings for the product to the default factory settings.
7.1.1 Initializing Settings (Reset)
1Press [ ] oMENproduct.
2 Press [▲/▼] to move to SETUP&RESET and press [☐/☐] on the product.
3 Press [▲/▼] to move to Reset and press [☐/☐] on the product.
The following screen will appear.

4 Press [▲/▼] to move to the option you want and press [MENU].
5The selected option will be applied.
7
Setup and Reset
7.2 Language
Set the menu language.

• A change to the language setting will only be applied to the onscreen menu display.
- It will not be applied to other functions on your PC.
7.2.1 Changing the Language
1 Press [] oMEN product.
2 Press [▲/▼] to move to SETUP&RESET and press [☐/☐] on the product.
3 Press [▲/▼] to move to Language and press [☐/☐] on the product.
The following screen will appear.

4Press [] to move to the language you want and press [].
MENU
5The selected option will be applied.
7
Setup and Reset
7.3 Eco Saving
The Eco Saving function reduces power consumption by controlling the electric current used by the monitor panel.

This menu is not available when SAMSUNG MAGIC Bright is in Dynamic Contrast mode.
7.3.1 Configuring Eco Saving
1 Press [] oMEN product.
2 Press [▲/▼] to move to SETUP&RESET and press [☐/☐] on the product.
3 Press [▲/▼] to move to Eco Saving and press [☐/☐] on the product.
The following screen will appear.

• 75%: Change the monitor power consumption to 75% of the default level.
• 50%: Change the monitor power consumption to 50% of the default level.
• Off: Deactivate the Eco Saving function.
4 Press [▲/▼] to move to the option you want and press [MENU].
5The selected option will be applied.
7
Setup and Reset
7.4 Clock
Set the current time manually.
7.4.1 Configuring Clock
1Press [ ] oMENproduct.
2 Press [▲/▼] to move to SETUP&RESET and press [☐/☐] on the product.
3 Press [▲/▼] to move to Clock and press [☐/↔] on the product.
The following screen will appear.

4 Press [▲/▼] to configure Clock.
7
Setup and Reset
7.5 Off Timer
You can set the product to automatically turn off.

Off Timer is enabled only when the Clock is set.
7.5.1 Configuring Off Timer
1 Press [] oMENu product.
2 Press [▲/▼] to move to SETUP&RESET and press [☐/☐] on the product.
3 Press [▲/▼] to move to Off Timer and press [☐/↔] on the product. The following screen will appear.

4 Press [▲/▼] to move to the option you want and press [MENU].
5The selected option will be applied.
7
Setup and Reset
7.6 On Timer
You can set the product to automatically turn on.

On Timer is enabled only when the Clock is set.
7.6.1 Configuring On Timer
1 Press [] oMENu product.
2 Press [▲/▼] to move to SETUP&RESET and press [☐/☐] on the product.
3 Press [▲/▼] to move to On Timer and press [☐/☐] on the product.
The following screen will appear.

4 Press [▲/▼] to move to the option you want and press [MENU].
5The selected option will be applied.
7
Setup and Reset
7.7 On Timer Source
Specify the default input source desired when the product turns on.

On Timer Source is enabled only when the On Timer is on.
7.7.1 Configuring On Timer Source
1 Press [] oMENu product.
2 Press [▲/▼] to move to SETUP&RESET and press [☐/☐] on the product.
3 Press [▲/▼] to move to On Timer Source and press [☐/☐] on the product. The following screen will appear.

4 Press [▲/▼] to move to the option you want and press [MENU].
5The selected option will be applied.
7
Setup and Reset
7.8 On Timer Volume
Specify the volume desired when the product turns on.

On Timer Volume is enabled only when the On Timer is on.
7.8.1 Configuring On Timer Volume
1 Press [] oMENu product.
2 Press [▲/▼] to move to SETUP&RESET and press [☐/☐] on the product.
3 Press [▲/▼] to move to On Timer Volume and press [☐/↔] on the product. The following screen will appear.

4 Press [▲/▼] to configure On Timer Volume.
7.9 Customized Key
You can customize Customized Key as follows.
7.9.1 Configuring Customized Key
1 Press [] oMEN product.
2 Press [▲/▼] to move to SETUP&RESET and press [☐/☐] on the product.
3 Press [▲/▼] to move to Customized Key and press [☐/↔] on the product.
The following screen will appear.
TC191W TC241W

TC191W
SAMSUNG MAGICColor - SAMSUNG MAGICBright - Eco Saving
TC241W
SAMSUNG Angle - SAMSUNG Bright - Eco Saving - Image Size

4 Press [▲/▼] to move to the option you want and press [MENU].
5The selected option will be applied.
7.10 Display Time
Set the on-screen display (OSD) menu to automatically disappear if the menu is not used for a specified period of time.
Display Time can be used to specify the time after which you want the OSD menu to disappear.
7.10.1 Configuring Display Time
1 Press [] oMEN product.
2 Press [▲/▼] to move to SETUP&RESET and press [☐/☐] on the product.
3 Press [▲/▼] to move to Display Time and press [☐/↔] on the product.
The following screen will appear.

4 Press [▲/▼] to move to the option you want and press [MENU].
5The selected option will be applied.
7.11 Menu Transparency
Set the transparency for the menu windows:
7.11.1 Changing Menu Transparency
1 Press [] oMEN product.
2 Press [▲/▼] to move to SETUP&RESET and press [☐/☐] on the product.
3 Press [▲/▼] to move to Menu Transparency and press [☐/☐] on the product. The following screen will appear.

4 Press [▲/▼] to move to the option you want and press [MENU].
5The selected option will be applied.
8.1 INFORMATION
View the current input source, frequency and resolution.
8.1.1 Displaying INFORMATION
1Press [ ] oMENproduct.
2 Press [▲/▼] to move to INFORMATION.
The current input source, frequency and resolution will appear.


The displayed image may differ depending on the model.
8.2 Configuring Volume in the Initial Screen
Adjust the Volume using the [◎] buttons when the initial screen (that displays no menu screen) is displayed.
1 Press any button on the front of the product (when no menu screen is displayed) to display the OSD guide. Next, press [b]
The following screen will appear.

2 Adjust the Volume using the [▲/▼] buttons.
9.1 Natural Color
9.1.1 What is Natural Color?
One of the problems with using a PC is that the colors you see on the screen are different from the colors of printed pictures or source images input through a scanner or digital camera. Natural Color is a color management system developed by Samsung Electronics to resolve this problem. This software works with Samsung products only and enables you to adjust the displayed colors on the screen to match the colors of the printed pictures. For more information, refer to the online help of the software (F1).
The Natural Color is provided online. You can download it from the website below and install;
http://www.samsung.com/us/consumer/learningresources/monitor/naturalcolorexpert/pop_download.html
9.2 MultiScreen

MultiScreen
MultiScreen enables users to use the monitor by partitioning multiple sections.
9.2.1 Installing the Software
1 Insert the installation CD into the CD-ROM drive.
2Select the "MultiScreen" setup program.

If the pop-up screen for the software installation does not appear on the main screen, find and double-click the "MultiScreen" setup file on the [CD-ROM].
3 When the Installation Wizard appears, click [Next].
4Follow the instructions given on the screen to proceed with installation.

• The software may not work properly if you do not restart the computer after the installation.
- The "MultiScreen" icon may not appear depending on the computer system and the product specifications.
- If the shortcut icon does not appear, press the "F5" key.
Restrictions and Problems with the Installation (MultiScreen)
The "MultiScreen" installation may be affected by the Graphics card, [Motherboard] and the Networking environment.
Operating System
"OS"
- "Windows 2000"
• "Windows XP Home Edition"
• "Windows XP Professional" - "Windows Vista 32bit"
- "Windows 7 32bit"

For "MultiScreen", the operating systems "Windows 2000" or later is recommended.
"Hardware"
- At least 32MB of memory
- At least 60MB of free space on the hard disk drive
9.2.2 Removing the Software
Click [Start], select [Settings]/[Control Panel], and then double-click [Add or Remove Programs].
Select "MultiScreen" from the program list and click the [Add/Delete] button.
9.3 MagicRMS Pro
9.3.1 About MagicRMS Pro
The MagicRMS Pro program can be used to remotely control a Samsung network monitor. The design of the user-oriented interface makes it easy and convenient to use.
Using MagicRMS Pro, you can schedule a task to be performed at a specified time on a network monitor.
Also, you can manage multiple network monitors efficiently by grouping or filtering them according to specific conditions.
To use the MagicRMS Pro Solution or MagicRMS Pro Agent and to view the user guide, visit www.samsunglfd.com. Go to Support>Download Center, and search for MagicRMS to download.
Open source license notice
In the case of using open source software, Open Source licenses are available on the MagicRMS Pro Agent.
Open Source License Notice is written only English.
9.3.2 Components
MagicRMS Pro consists of MagicRMS Pro Server, MagicRMS Pro Database, MagicRMS Pro Console, and PXE. MagicRMS Pro manages network monitors by interacting with the MagicRMS Pro Agent.

MagicRMS Pro Server, Database, and Console refer to Server, Database, and Console respectively. MagicRMS Pro Agent refers to Agent.

flowchart
graph TD
A["Server"] --> B["Database"]
C["Agent"] --> B
B --> D["Console"]
9.3.3 MagicRMS Pro Server
MagicRMS Pro Server is a core component of MagicRMS Pro. The Server connects to Database and Console and sends a command to perform a task requested by the user to network monitors where the Agent is installed.
A task requested from the Console is saved in the Database. The saved task is forwarded to the Agent over the Server and performed on the network monitors.
9.3.4 MagicRMS Pro Database
MagicRMS Pro Database keeps information needed to manage network monitors.
9.3.5 MagicRMS Pro Console
Manage network monitors and organize task requests using the Console.
9.3.6 PXE
PXE is a standard protocol that allows the Server and Client to communicate to enable the Client to boot over a network using DHCP and TFTP.
Booting the system over a network enables a Diskless booting where the system can be operated regardless of the operating system. It also allows the system operating system to be restored or backed up over the network.
9.3.7 MagicRMS Pro Agent
MagicRMS Pro Agent is installed on a network monitor to perform tasks requested from the server and send the network monitor information to the server periodically.

For further details on how to use the MagicRMS Pro Agent, see help for MagicRMS Pro Agent.
10.1 Requirements Before Contacting Samsung Customer Service Center
10.1.1 Testing the Product

Before calling Samsung Customer Service Center, test your product as follows. If the problem persists, contact Samsung Customer Service Center.
Check if your product is operating normally by using the product test function.
If the screen is turned off and the power indicator blinks even though the product is properly connected to a PC, perform a self-diagnosis test.
1 Power off both the PC and product.
2 Disconnect the cables from the product.
3Power on the product.
4 If the message "Check Signal Cable" appears, the product is working normally.

If the screen remains blank, check the PC system, video controller and cable.
10.1.2 Checking the Resolution and Frequency
For a mode that exceeds the supported resolution (refer to "11.3 Standard Signal Mode Table"), the message "Not Optimum Mode" will appear for a short time.
10.1.3 Check the following.
| Installation issue (PC mode) | |
| The screen keeps switching on and off. Check the cable connection between the product and PC, and ensure the connectors are locked.(Refer to "3.2 Connecting and Using a PC") |
| Screen issue | |
| The power LED is off. The screen will not switch on. | Check that the power cable is connected properly. (Refer to "3.2 Connecting and Using a PC") |
| The message "Check Signal Cable" appears. | Check that the cable is properly connected to the product. (Refer to "3.2 Connecting and Using a PC") |
| Check that the device connected to the product is powered on. | |
| "Not Optimum Mode" is displayed. | This message appears if the signal from the graphics card exceeds the maximum resolution or frequency for the product. |
| Change the maximum resolution and frequency to suit the product performance, referring to Standard Signal Mode Table (page95). | |
| The images on the screen look distorted. Check the cable connection to the product (Refer to "3.2 Connecting and Using a PC") | |
| The screen is not clear. The screen is blurry. | Adjust Coarse(page59) and Fine(page60). |
| Remove any accessories (video extension cable, etc.) and try again. | |
| Set the resolution and frequency to the recommended level. (Refer to "11.1 General") | |
| The screen appears unstable and shaky. Check that the resolution and frequency for the PC are within the range of resolution and frequency compatible with the product. Next, if required, change the settings, referring to Standard Signal Mode Table (page95) in this manual and the INFORMATION menu on the product. | |
| There are shadows or ghost images left on the screen. | |
| The screen is too bright. The screen is too dark. | Adjust Brightness(page54) and Contrast(page55). |
| Screen color is inconsistent. | Change the COLOR settings. (Refer to "Configuring Tint") |
| The colors on the screen have a shadow and are distorted. | Change the COLOR settings. (Refer to "Configuring Tint") |
| White does not really look white. | Change the COLOR settings. (Refer to "Configuring Tint") |
| There is no image on the screen and the power LED blinks every 0.5 to 1 second. | The product is operating in power-saving mode. |
| Press any key on the keyboard or move the mouse to return to normal operating mode. | |
| Sound issue | |
| There is no sound. Check the connection of the audio cable or adjust the volume. | |
| The volume is too low. | Adjust the |
| If the volume is still low after turning it up to the maximum level, adjust the volume on your PC sound card or software program. | |
| Source device issue | |
| A beeping sound is heard when my PC is booting. If a beeping sound is heard when your PC is booting, have your PC serviced. |
10.2 Q & A
| Question Answer | |
| How can I change the frequency? | Set the frequency on your graphics card.Windows XP: Go to Control Panel → Appearance and Themes → Display → Settings → Advanced → Monitor, and adjust Refresh rate under Monitor settings.Windows ME/2000: Go to Control Panel → Display → Settings → Advanced → Monitor, and adjust Refresh rate under Monitor settings.Windows Vista: Go to Control Panel → Appearance and Personalization → Personalization → Display Settings → Advanced Settings → Monitor, and adjust Refresh rate under Monitor settings.Windows 7: Go to Control Panel → Appearance and Personalization → Display → Screen Resolution → Advanced settings → Monitor, and adjust Refresh rate under Monitor settings. |
| How can I change the resolution? | Windows XP: Go to Control Panel → Appearance and Themes → Display → Settings, and adjust the resolution.Windows ME/2000: Go to Control Panel → Display → Settings, and adjust the resolution.Windows Vista: Go to Control Panel → Appearance and Personalization → Personalize → Display Settings, and adjust the resolution.Windows 7: Go to Control Panel → Appearance and Personalization → Display → Adjust Resolution, and adjust the resolution. |
| How do I set power-saving mode? | Windows XP: Set power-saving mode in Control Panel → Appearance and Themes → Display → Screen Saver Settings or BIOS SETUP on the PC.Windows ME/2000: Set power-saving mode in Control Panel → Display → Screen Saver Settings or BIOS SETUP on the PC.Windows Vista: Set power-saving mode in Control Panel → Appearance and Personalization → Personalize → Screen Saver Settings or BIOS SETUP on the PC.Windows 7: Set power-saving mode in Control Panel → Appearance and Personalization → Personalize → Screen Saver Settings or BIOS SETUP on the PC. |

Refer to the user manual for your PC or graphics card for further instructions on adjustment.
11.1 General
| Model Name TC191W | TC241W | ||
| Panel Size 19 inches (48 cm) 23.6 inches (60 cm) | |||
| Display area 37 | 6.32 mm (H) x 301.06 mm (V)/ 14.8 inches (H) x 11.9 inches(V) | 521.28 mm (H) x 293.22 mm (V)/ 20.5 inches (H) x 11.5 inches(V) | |
| Synchronization Horizontal Frequency | 31~80 kHz | ||
| Display Color 16.7 M | |||
| Resolution Optimum Resolution | 1280 x 1024 @ 60 Hz 1920 x 1080 @ 60 Hz | ||
| Maximum Pixel Clock 135.00 MHz (Analog/Digital) 148.50 MHz (Analog/Digital) | |||
| Server Connector LAN | |||
| Power Supply | This product supports 100 - 240 V.Since the standard voltage may differ from country to country,please check the label on the back of the product. | ||
| USB | USB 2.0 X 4 (Down stream) | ||
| Video Signal | RGB IN, DVI OUT | ||
| Speaker | 1 W X 2 (stereo) | ||
| Dimensions(W x H x D) /Weight | With Stand | (MIN) 407 X 352.9 X 210 mm(16 X 13.8 X 8.2 inches)/ 5 kg (11 lbs)(MAX) 407 X 452.9 X 210 mm(16 X 17.8 X 8.2 inches)/ 5 kg (11 lbs) | (MIN) 554.6 X 380.3 X 224 mm(21.8 X 14.9 X 8.8 inches)/ 6.1 kg (13.4 lbs)(MAX) 554.6 x 510.3 x 224 mm(21.8 X 20 X 8.8 inches)/ 6.1 kg (13.4 lbs) |
| Without Stand | 407.0 x336.0x 60.6 mm (16 X13.2 X 2.3 inches)/ 3.6 kg (7.9 lbs) | 554.6 x 330.5 x 61.2 mm (21.8X 13 X 2.4 inches)/ 4.5 kg (9.9 lbs) | |
| VESA (V x H) | 100 mm X 100 mm / 3.9 inches X 3.9 inches | ||
| Tilt | -3° (± 2°) ~ 25° (±2°) | ||
| Environmental considerations | Operating | Temperature: 50°F 104°F ( 10°C 40°C )Humidity: 10% 80% , non-condensing | |
| Storage | Temperature: -4°F 113°F ( -20°C 45°C )Humidity: 5% 95% , non-condensing | ||
| Plug-and-Play This monitor can be installed and used with any Plug-and-Play compatible systems. Two-way data exchange between the monitor and PC system optimizes the monitor settings. Monitor installation takes place automatically. However, you can customize the installation settings if desired. | |||
| Panel Dots (Pixels) Due to the nature of the manufacturing of this product, approximately 1 pixel per million (1ppm) may appear brighter or darker on the panel. This does not affect product performance. | |||

The above specifications are subject to change without notice to improve quality.

This device is a Class B digital apparatus.
(USA only)
Dispose unwanted electronics through an approved recycler.
To find the nearest recycling location, go to our website:
www.samsung.com/recyclingdirect or call, (877) 278 - 0799
CALIFORNIA USA ONLY (Applicable for networking models only.)
This Perchlorate warning applies only to primary CR(Manganese Dioxide) Lithium coin cells in the product sold or distributed ONLY in California USA
"Perchloate Material - special handling may apply, See www.dtsc.ca.gov/hazardouswaste/perchlorate."
11.2 PowerSaver
The power-saving function of this product reduces power consumption by switching off the screen and changing the color of the power LED if the product is not used for a specified period of time. The power is not turned off in power-saving mode. To switch the screen back on, press any key on the keyboard or move the mouse. Power-saving mode functions only when the product is connected to a PC that has a power-saving function.
| PowerSaver | Normal operation mode | STAND BY (S3) | Power off (S5) (Power button off) | Power off (Mechanical Switch off) | |||
| Typical Rating Client Analog | |||||||
| Power lamp On Off Blinking Off Off | |||||||
| Power Consumption | TC191W | 27 W | 43 W | Less than 1.8 W Less than 1.8 W | 0 W | ||
| TC241W | 32 W | 49 W | |||||

- The power consumption level can vary in different operating conditions or when settings are changed.
- To reduce the power consumption to 0 watts, turn off the power switch on the back of the product or disconnect the power cable. Be sure to disconnect the power cable when you will not be using the product for an extended period of time. To reduce the power consumption to 0 watts when the power switch is not available, disconnect the power cable.
11.3 Standard Signal Mode Table

- This product can be set to only one resolution for each screen size to obtain the optimum picture quality due to the nature of the panel. Therefore, a resolution other than the specified resolution may degrade the picture quality. To avoid this, it is recommended that you select the optimum resolution specified for the screen size of your product.
- Check the frequency when you exchange a CDT monitor (connected to a PC) for an LCD monitor. If the LCD monitor does not support 85Hz, change the vertical frequency to 60Hz using the CDT monitor before you exchange it with the LCD monitor.
If a signal that belongs to the following standard signal modes is transmitted from your PC, the screen will automatically be adjusted. If the signal transmitted from the PC does not belong to the standard signal modes, the screen may be blank even though the power LED turns on. In such a case, change the settings according to the following table by referring to the graphics card user manual.
TC191W
| Display Mode | Horizontal Frequency (kHz) | Vertical Frequency (Hz) | Pixel Clock (MHz) | Sync Polarity (H/V) |
| IBM, 640 x 350 31.469 | 70.086 25.175 | +/- | ||
| IBM, 720 x 400 31.469 | 70.087 28.322 | -/+ | ||
| VESA, 640 x 480 31.469 | 59.940 25.175 | -/- | ||
| MAC, 640 x 480 35.000 | 66.667 30.240 | -/- | ||
| VESA, 640 x 480 37.861 | 72.809 31.500 | -/- | ||
| VESA, 640 x 480 37.500 | 75.000 31.500 | -/- | ||
| VESA, 800 x 600 35.156 | 56.250 36.000 | +/+ | ||
| VESA, 800 x 600 37.879 | 60.317 40.000 | +/+ | ||
| VESA, 800 x 600 48.077 | 72.188 50.000 | +/+ | ||
| VESA, 800 x 600 46.875 | 75.000 49.500 | +/+ | ||
| VESA, 832 x 624 49.726 | 74.551 57.284 | -/- | ||
| VESA, 1024 x 768 48.363 | 60.004 65.000 | -/- | ||
| VESA, 1024 x 768 56.476 | 70.069 75.000 | -/- | ||
| VESA, 1024 x 768 60.023 | 75.029 78.750 | +/+ | ||
| VESA, 1152 x 864 67.500 | 75.000 108.000 | +/+ | ||
| MAC, 1152 x 870 68.681 | 75.062 100.000 | -/- | ||
| VESA, 1280 x 720 | 45.000 60.000 | 74.250 +/+ | ||
| VESA, 1280 x 800 | 49.702 59.810 | 83.500 -/+ | ||
| VESA, 1280 x 960 60.000 60.000 108.000 +/+ | ||||
| VESA, 1280 x 1024 63.981 60.020 108.000 +/+ | ||||
| VESA, 1280 x 1024 79.976 75.025 135.000 +/+ | ||||
TC241W
| Display Mode | Horizontal Frequency (kHz) | Vertical Frequency (Hz) | Pixel Clock (MHz) | Sync Polarity (H/V) |
| IBM, 640 x 350 31.469 70.086 25.175 | +/- | |||
| IBM, 720 x 400 31.469 70.087 28.322 | -/+ | |||
| VESA, 640 x 480 31.469 59.940 25.175 | -/- | |||
| MAC, 640 x 480 35.000 66.667 30.240 | -/- | |||
| VESA, 640 x 480 37.861 72.809 31.500 | -/- | |||
| VESA, 640 x 480 37.500 75.000 31.500 | -/- | |||
| VESA, 800 x 600 35.156 56.250 36.000 | +/+ | |||
| VESA, 800 x 600 37.879 60.317 40.000 | +/+ | |||
| VESA, 800 x 600 48.077 72.188 50.000 | +/+ | |||
| VESA, 800 x 600 46.875 75.000 49.500 | +/+ | |||
| MAC, 832 x 624 49.726 74.551 57.284 | -/- | |||
| VESA, 1024 x 768 48.363 60.004 65.000 | -/- | |||
| VESA, 1024 x 768 56.476 70.069 75.000 | -/- | |||
| VESA, 1024 x 768 60.023 75.029 78.750 | +/+ | |||
| VESA, 1152 x 864 | 67.500 | 75.000 | 108.000 | +/+ |
| MAC, 1152 x 870 68.681 | 75.062 | 100.000 | -/- | |
| VESA, 1280 x 720 45.000 60.000 74.250 | +/+ | |||
| VESA, 1280 x 800 49.702 59.810 83.500 | -/+ | |||
| VESA, 1280 x 1024 63.981 60.020 108.000 | +/+ | |||
| VESA, 1280 x 1024 79.976 75.025 135.000 | +/+ | |||
| VESA, 1440 x 900 | 55.935 | 59.887 | 106.500 | -/+ |
| VESA, 1600 x 900 RB | 60.000 60.000 | 108.000 | +/+ | |
| VESA, 1680 x 1050 65.290 59.954 146.250 | -/+ | |||
| VESA, 1920 x 1080 67.500 60.000 148.500 | +/+ |
Specifications

• Horizontal Frequency
The time required to scan a single line from the left to the right side of the screen is called a horizontal cycle. The reciprocal number of a horizontal cycle is called horizontal frequency. Horizontal frequency is measured in kHz.
- Vertical Frequency
Repeating the same picture dozens of times per second allows you to view natural pictures. The repeat frequency is called "vertical frequency" or "refresh rate" and is indicated in Hz.
Appendix
Contact SAMSUNG WORLD WIDE

If you have any questions or comments relating to Samsung products, please contact the SAMSUNG customer care center.
| NORTH AMERICA | ||
| U.S.A 1-800-SAMSUNG (726-7864) http://www.samsung.com | ||
| CANADA 1-800-SAMSUNG (726-7864) http://www.samsung.com/ca(English)http://www.samsung.com/ca_fr(French) | ||
| MEXICO 01-800-SAMSUNG (726-7864) http://www.samsung.com | ||
| LATIN AMERICA | ||
| ARGENTINE 0800-333-3733 http://www.samsung.com | ||
| BOLIVIA 800-10-7260 http://www.samsung.com | ||
| BRAZIL 0800-124-421 | 4004-0000 | http://www.samsung.com |
| CHILE 800-SAMSUNG (726-7864)From mobile 02-482 82 00 | http://www.samsung.com | |
| COLOMBIA 01-8000112112 http://www.samsung.com | ||
| COSTA RICA 0-800-507-7267 http://www.samsung.com/latin | (Spanish)http://www.samsung.com/latin_en(English) | |
| DOMINICA | 1-800-751-2676 http://www.samsung.com/latin(Spanish)http://www.samsung.com/latin_en(English) | |
| ECUADOR | 1-800-10-7267 http://www.samsung.com/latin(Spanish)http://www.samsung.com/latin_en(English) | |
| EL SALVADOR | 800-6225 | http://www.samsung.com/latin(Spanish)http://www.samsung.com/latin_en(English) |
Appendix
| LATIN AMERICA | ||
| GUATEMALA 1-800-299-0013 http://www.samsung.com/latin | (Spanish)http://www.samsung.com/latin_en(English) | |
| HONDURAS 800-27919267 http://www.samsung.com/latin | (Spanish)http://www.samsung.com/latin_en(English) | |
| JAMAICA 1-800-234-7267 http://www.samsung.com | ||
| NICARAGUA 00-1800-5077267 http://www.samsung.com/latin | (Spanish)http://www.samsung.com/latin_en(English) | |
| PANAMA 800-7267 http://www.samsung.com/latin | (Spanish)http://www.samsung.com/latin_en(English) | |
| PERU 0-800-777-08 http://www.samsung.com | ||
| PUERTO RICO 1-800-682-3180 http://www.samsung.com | ||
| TRINIDAD & TOBAGO 1-800-SAMSUNG (726-7864) http://www.samsung.com | ||
| VENEZUELA 0-800-100-5303 http://www.samsung.com | ||
| EUROPE | ||
| AUSTRIA 0810 - SAMSUNG(7267864, € 0.07/min) | http://www.samsung.com | |
| BELGIUM | 02-201-24-18 http://www.samsung.com/be(Dutch)http://www.samsung.com/be_fr(French) | |
| BOSNIA | 05 133 1999 | http://www.samsung.com |
| BULGARIA | 07001 33 11 , normal tariff | http://www.samsung.com |
| CROATIA 062 SAMSUNG(062 726 7864) http://www.samsung.com | ||
| CYPRUS | 8009 4000 only from landline(+30) 210 6897691 from mobileand land line | http://www.samsung.com |
Appendix
| EUROPE | ||
| CZECH 800 - SAMSUNG (800-726786) http://www.samsung.com | ||
| DENMARK 70 70 19 70 http://www.samsung.com | ||
| EIRE 0818 717100 http://www.samsung.com | ||
| ESTONIA 800-7267 http://www.samsung.com | ||
| FINLAND 09 85635050 http://www.samsung.com | ||
| FRANCE 01 48 63 00 00 http://www.samsung.com | ||
| GERMANY 0180 5 SAMSUNG bzw.0180 5 7267864* (*0,14 €/Min. aus dem dt. Festnetz, aus dem Mobilfunk max. 0,42 €/Min.) | http://www.samsung.com | |
| GREECE 80111-SAMSUNG (80111 7267864) only from land line(+30) 210 6897691 from mobile and land line | http://www.samsung.com | |
| HUNGARY 06-80-SAMSUNG (726-7864) http://www.samsung.com | ||
| ITALIA | 800-SAMSUNG (726-7864) | http://www.samsung.com |
| LATVIA | 8000-7267 | http://www.samsung.com |
| LITHUANIA | 8-800-77777 | http://www.samsung.com |
| LUXEMBURG | 261 03 710 | http://www.samsung.com |
| MACEDONIA | 023 207 777 | http://www.samsung.com |
| MONTENEGRO | 020 405 888 | http://www.samsung.com |
| NETHERLANDS | 0900 - SAMSUNG(0900-7267864) (€ 0,10/Min) | http://www.samsung.com |
| NORWAY | 815 56480 | http://www.samsung.com |
| POLAND | 0 801-1SAMSUNG (172-678)+48 22 607-93-33 | http://www.samsung.com |
| PORTUGAL | 808 20 - SAMSUNG (808 20 7267) | http://www.samsung.com |
| RUMANIA | 08008 SAMSUNG (08008 7267864)TOLL FREE No. | http://www.samsung.com |
| SERBIA | 0700 SAMSUNG (0700 726 7864) | http://www.samsung.com |
| SLOVAKIA | 0800 - SAMSUNG (0800-726 786) | http://www.samsung.com |
| SPAIN | 902 - 1 - SAMSUNG (902 172 678) | http://www.samsung.com |
Appendix
| EUROPE | ||
| SWEDEN 0771 726 7864 (SAMSUNG) http://www.samsung.com | ||
| SWITZERLAND 0848-SAMSUNG(7267864, CHF 0.08/min) | http://www.samsung.com/ch(German)http://www.samsung.com/ch_fr(French) | |
| U.K 0330 SAMSUNG (7267864) http://www.samsung.com | ||
| CIS | ||
| ARMENIA 0-800-05-555 http://www.samsung.com | ||
| AZERBAIJAN 088-55-55-555 http://www.samsung.com | ||
| BELARUS 810-800-500-55-500 http://www.samsung.com | ||
| GEORGIA 0-800-555-555 http://www.samsung.com | ||
| KAZAKHSTAN 8-10-800-500-55-500 (GSM: 7799) | http://www.samsung.com | |
| KYRGYZSTAN 00-800-500-55-500 http://www.samsung.com | ||
| MOLDOVA | 0-800-614-40 http://www.samsung.com | |
| MONGOLIA | +7-800-555-55-55 | http://www.samsung.com |
| RUSSIA | 8-800-555-55-55 | http://www.samsung.com |
| TADJIKISTAN | 8-10-800-500-55-500 | http://www.samsung.com |
| UKRAINE | 0-800-502-000 http://www.samsung.com/ua(Ukrainian)http://www.samsung.com/ua_ru(Russian) | |
| UZBEKISTAN | 8-10-800-500-55-500 | http://www.samsung.com |
| ASIA PACIFIC | ||
| AUSTRALIA | 1300 362 603 | http://www.samsung.com |
| CHINA | 400-810-5858 | http://www.samsung.com |
| HONG KONG | (852) 3698 - 4698 | http://www.samsung.com/hk (Chinese)http://www.samsung.com/hk_en (English) |
Appendix
| ASIA PACIFIC | ||
| INDIA 1800 1100 11 | 3030 82821800 3000 82821800 266 8282 | http://www.samsung.com |
| INDONESIA 0800-112-8888 | 021-5699-7777 | http://www.samsung.com |
| JAPAN 0120-327-527 http://www.samsung.com | ||
| MALAYSIA 1800-88-9999 | http://www.samsung.com | |
| NEW ZEALAND 0800 SAMSUNG (0800 726 786) http://www.samsung.com | ||
| PHILIPPINES 1-800-10-SAMSUNG (726-7864)for PLDT1-800-3-SAMSUNG (726-7864)for Digitel1-800-8-SAMSUNG (726-7864)for Globe02-5805777 | http://www.samsung.com | |
| SINGAPORE 1800-SAMSUNG (726-7864) http://www.samsung.com | ||
| TAIWAN 0800-329-999 | 0266-026-066 | http://www.samsung.com |
| THAILAND 1800-29-3232 | 02-689-3232 | http://www.samsung.com |
| VIETNAM 1 800 588 889 http://www.samsung.com | ||
| MIDDIE EAST | ||
| BAHRAIN 8000-4726 | http://www.samsung.com/ae(English)http://www.samsung.com/ae_ar(Arabic) | |
| EGYPT | 08000-726786 | http://www.samsung.com |
| IRAN | 021-8255 | http://www.samsung.com |
| JORDAN | 800-22273065777444 | http://www.samsung.com |
| KUWAIT 183-2255 | http://www.samsung.com/ae(English)http://www.samsung.com/ae_ar(Arabic) | |
Appendix
| MIDDIE EAST | ||
| MOROCCO 080 100 2255 | http://www.samsung.com | |
| OMAN 800-SAMSUNG (726-7864) http://www.samsung.com/ae | (English)http://www.samsung.com/ae_ar(Arabic) | |
| SAUDI ARABIA 9200-21230 http://www.samsung.com/ae | (English)http://www.samsung.com/ae_ar(Arabic) | |
| TURKEY 444 77 11 http://www.samsung.com | ||
| U.A.E 800-SAMSUNG (726-7864) http://www.samsung.com | ||
| AFRICA | ||
| ANGOLA 91-726-7864 http://www.samsung.com | ||
| BOTSWANA 0800-726-000 http://www.samsung.com | ||
| CAMEROON 7095-0077 http://www.samsung.com | ||
| COTE D'IVOIRE | 8000 0077 | http://www.samsung.com |
| GHANA | 0800-100770302-200077 | http://www.samsung.com |
| KENYA | 0800 724 000 | http://www.samsung.com |
| NAMIBIA | 8197267864 | http://www.samsung.com |
| NIGERIA 0800-726-7864 http://www.samsung.com | ||
| SENEGAL | 800-00-0077 http://www.samsung.com | |
| SOUTH AFRICA | 0860-SAMSUNG (726-7864) | http://www.samsung.com |
| TANZANIA | 0685 88 99 00 http://www.samsung.com | |
| UGANDA | 0800 300 300 | http://www.samsung.com |
| ZAMBIA | 211350370 | http://www.samsung.com |
Appendix
Responsibility for the Pay Service (Cost to Customers)

When the service is requested, in spite of in warranty, we may charge you for a visit from a service technician in the following cases.
Not a product defect
Cleaning of the product, Adjustment, Explanation, Re-installation and etc.
- If a service technician gives instructions on how to use TV or simply adjusts options without disassembling product.
• If a defect is caused by external environmental factors (Internet, Antenna, Wired Signal, etc.). - If a product is reinstalled or devices are connected additionally after installing the purchased product for the first time.
• If a product is reinstalled to move to a different spot or to move to a different house.
• If customer requests instructions on how to use because of another company's product.
• If customer requests instructions on how to use the network or another company's program. - If customer requests software installation and setup for the product.
• If a service technician removes/cleans dusts or foreign materials inside of the product. - If customer requests an installation additionally after purchasing a product through home-shopping or online.
A Product damage caused by customer's fault
Product damage caused by customer's mishandling or wrong repair.
If a product damage is caused by;
• external impact or drop.
• use of supplies or separately sold product unspecified by Samsung.
- repair from a person besides an engineer of outsourcing service company or partner of Samsung Electronics Co., Ltd.
• remodeling or repairing the product by customer.
• using it with incorrect voltage or non-authorised electrical connections.
• not following the "cautions" in User Manual.
Others
• If product fails by natural disaster (lightning, fire, earthquake, flood damage, etc).
- If consumable components are all used up (Battery, Toner, Fluorescent lights, Head, Vibrator, Lamp, Filter, Ribbon, etc.).

If customer requests a service in case the product has no defect, service fee may be charged. So please read User Manual first.
Appendix
Correct Disposal of This Product (Waste Electrical & Electronic Equipment)

(Applicable in countries with separate collection systems)
This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste at the end of their working life. To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources.
Household users should contact either the retailer where they purchased this product, or their local government office, for details of where and how they can take these items for environmentally safe recycling.
Business users should contact their supplier and check the terms and conditions of the purchase contract. This product and its electronic accessories should not be mixed with other commercial wastes for disposal.
Correct disposal of batteries in this product

(Applicable in countries with separate collection systems)
This marking on the battery, manual or packaging indicates that the batteries in this product should not be disposed of with other household waste at the end of their working life. Where marked, the chemical symbols Hg, Cd or Pb indicate that the battery contains mercury, cadmium or lead above the reference levels in EC Directive 2006/66. If batteries are not properly disposed of, these substances can cause harm to human health or the environment.
To protect natural resources and to promote material reuse, please separate batteries from other types of waste and recycle them through your local, free battery return system.
Appendix
Terminology
OSD(On Screen Display)
On screen display (OSD) allows you to configure on-screen settings to optimize the picture quality as required. It allows you to change the screen brightness, tint, size and many other settings using menus displayed on the screen.
Coarse
Coarse refers to the frequency of radio wave vibrations per second. A higher frequency transmits a larger amount of data and is reflected easier. A lower frequency traverses obstacles more easily and can travel farther, but it transmits a smaller amount of data. The Coarse menu allows you to manually adjust the frequency to obtain the optimum picture quality. Adjust Coarse referring to Standard Signal Mode Table (95page) according to the performance of your product and enjoy improved picture quality.
Gamma
The Gamma menu adjusts the grey scale that represents middle tones on the screen. Adjusting the brightness brightens the whole screen, but adjusting Gamma only brightens the medium brightness.
Grey scale
Scale refers to levels of color intensity that show variations of color change from darker areas to brighter areas on the screen. Changes to the screen brightness are expressed with black and white variation, and grey scale refers to the medium area between black and white. Changing the grey scale through Gamma adjustment will change the medium brightness on the screen.
Scanning rate
Scanning rate, or refresh rate, refers to the frequency of screen refreshes. Screen data is transmitted as it refreshes to display an image, although the refreshing is invisible to the naked eye. The number of screen refreshes is called scanning rate and is measured in Hz. A scanning rate of 60Hz means that the screen refreshes 60 times per second. The screen scanning rate depends on the performance of the graphics cards in your PC and monitor.
Horizontal Frequency
Characters or images displayed on the monitor screen consist of numerous dots (pixels). Pixels are transmitted in horizontal lines, which are then arranged vertically to create an image. The horizontal frequency is measured in kHz and represents how many times horizontal lines per second are transmitted and displayed on the monitor screen. A horizontal frequency of 85 means that the horizontal lines that make up an image are transmitted 85 000 times per second, and the horizontal frequency is indicated in 85kHz.
Appendix
Vertical Frequency
One image is made of numerous horizontal lines. The vertical frequency is measured in Hz and represents how many images can be created per second by those horizontal lines. A vertical frequency of 60 means that an image is transmitted 60 times per second. The vertical frequency is also called "refresh rate" and affects screen flicker.
Resolution
Resolution is the number of horizontal pixels and vertical pixels that form a screen. It represents the level of display detail.
A higher resolution displays a greater amount of information on the screen and is suitable for performing multiple tasks at the same time.
E.g. A resolution of 1920 x 1080 consists of 1,920 horizontal pixels (horizontal frequency) and 1,080 vertical lines (vertical resolution).
Plug & Play
The Plug & Play feature allows the automatic exchange of information between a monitor and PC to produce an optimum display environment.
The monitor uses VESA DDC (international standard) to execute Plug & Play.
B
Before Connecting 45
Blue 64
Brightness 54
C
Checking the Contents 19
Cleaning 9
Clock 73
Coarse 59
Color Tone 65
Configuring Volume in the Initial Screen 81
Connecting and Using a PC 46
Connection to Use "Windows Embedded Standard 7" 33
Contact SAMSUNG WORLDWIDE 98
Contrast 55
Copyright 7
Correct posture to use the product 18
Customized Key 78
D
Display Time 79
E
Eco Saving 72
F
Fine 60
G
Gamma 66
General 92
Green 63
|
Image Size (TC241W model only) 68
INFORMATION 81
Installation 26
L
Languagey 71
M
Menu Transparency 80
MultiScreen 83
N
Natural Color 82
0
Off Timer 74
On Timer 75
On Timer Source 76
On Timer Volume 77
P
Parts 22
PowerSaver 94
Q
Q & A 90
R
Red 62
Requirements Before Contacting Samsung Customer Service Center 87
Reset 70
Responsibility for the Pay Service (Cost to Customers) 104
S
Safety Precautions 11
SAMSUNG MAGIC Angle 58
SAMSUNG MAGIC Bright 57
SAMSUNG MAGIC Color 61
Sharpness 56
Standard Signal Mode Table 95
T
Terminology 106
U
Using "Windows Embedded Standard 7" 34
W
What is "Windows Embedded Standard 7" Client? 31
Warning
Caution


When the key lock mode is enabled, all the buttons on the front of the product are disabled.










