Aquos Sense 3 Plus - Smartphone SHARP - Free user manual and instructions
Find the device manual for free Aquos Sense 3 Plus SHARP in PDF.
| Product Type | Smartphone |
| Brand | Sharp |
| Model | Aquos Sense 3 Plus |
| Dimensions | 148 x 70 x 8.6 mm |
| Weight | 168 g |
| Battery Capacity | 4000 mAh |
| Charging | USB-C, 18W fast charging |
| Display | 5.5-inch IGZO IPS LCD, 1080x2160 pixels |
| Processor | Qualcomm Snapdragon 630 |
| RAM | 4 GB |
| Internal Storage | 64 GB (expandable via microSD) |
| Rear Camera | 12 MP (standard) + 13 MP (ultrawide) |
| Front Camera | 8 MP |
| Operating System | Android 9.0 (Pie) |
| Water & Dust Resistance | IP68 certified |
| Biometric Security | Fingerprint sensor (rear-mounted) |
| Connectivity | Wi-Fi 802.11 a/b/g/n/ac, Bluetooth 5.0, NFC, GPS |
| SIM | Dual Nano-SIM |
| Care and Cleaning | Wipe with a soft, dry cloth. Avoid liquids. |
| Safety | IP68 water and dust resistance; use only approved chargers. |
| Spare Parts & Repairability | Battery and screen replaceable by authorized service centers. |
Frequently Asked Questions - Aquos Sense 3 Plus SHARP
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Download the instructions for your Smartphone in PDF format for free! Find your manual Aquos Sense 3 Plus - SHARP and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. Aquos Sense 3 Plus by SHARP.
USER MANUAL Aquos Sense 3 Plus SHARP
About the User Guide.... 3
Getting Started
Package Contents.... 6
Parts & Functions.... 6
SIM Card....8
Internal Storage and SD Card....9
Charging Handset....13
Power On/Off.... 15
Making Initial Settings.... 16
Google Account.... 17
Unlocking Screen....20
Basic Operations
Basic Operations....22
Using Touchscreen.... 22
Using Manner Mode.... 24
Using Airplane Mode....26
Text Entry....26
Using Fingerprint Authentication Function......27
Updating the System....30
Using ROBOQUL.... 31
Handset Interface
Handset Screens.... 34
Icons at Display Top (Status Bar)......41
Checking Notifications (Notifications Window)......42
Checking Notifications (Quick Settings Window)...... 44
Capturing Screenshots (Clip Now)......46
Scrolling Screen Automatically (ScrollAuto)....47
Phone
Placing/Answering Calls....52
Optional Services....56
Handset Phone Number.... 63
Making Phone Settings....63
Address Book.... 65
Messaging
Sending Messages (+Message)...... 70
Using Gmail.... 71
Using Email....74
Internet
Using the Internet (Chrome™)....78
Camera
Capturing Photos/Videos...... 84
Music & Images
Listening to Music (YT Music).... 90
Viewing & Managing Photos/Videos (Photos).... 92
Application Basics
Confirmation when First Activating Applications...... 96
Applications....98
Adding/Deleting Applications....100
Managing Data
File Storage....106
Importing Data from Other Mobiles.... 107
Wi-Fi/Bluetooth®
Connecting by Wi-Fi....112
Using Bluetooth® Function.... 118
Using Tethering.... 122
Handset Settings
About Settings.... 126
Data Usage Settings.... 127
Battery Settings....132
Display Settings.... 134
Sound Settings....140
AQUOS Useful Settings....144
Security & Location Settings....147
System Settings....158
Other Handset Settings....164
Global Services
Global Roaming.... 176
Calling from Outside Japan....177
For Assistance
Handset Powers Off.... 182
Handset Does Not Power On....182
Cannot Charge / Charging Stops / Charging Is Slow... 183
Battery Runs Out Quickly.... 183
Display Turns Off Suddenly.... 184
Screen Freezes / Operation Is Unstable....184
SIM Card Not Recognized.... 185
Cannot Use SD Card.... 185
Cannot Send/Receive Mail....186
Cannot Connect to Internet....186
Cannot Talk on Phone / Cannot Hear Other Party..... 187
Cannot Use Applications....187
Warranty/Specifications/Customer Service
Warranty & After-Sales Service.... 190
Specifications....190
Customer Service....191
Safety Precautions
Safety Precautions....194
Important Product Information....202
Handset & Hardware Care.... 203
General Notes.... 205
Radio Wave Exposure and Specific Absorption Rate (SAR)
Information.... 207
Water & Dust Resistance.... 209
About the User Guide
In the User Guide, most operation descriptions are based on the handset at the time of purchase.
Unless noted otherwise, descriptions are for the Home Screen (AQUOS Home). Some operation descriptions may be omitted. The information in the User Guide is subject to change without prior notice.
Before Using This Product
Read "Safety Precautions" thoroughly beforehand for proper usage.
Accessible services may be limited by subscription contract conditions.
Data Communication
- The handset is designed to be always connected to the Internet. Communication is initiated automatically for some functions such as data syncing. • Large-volume data communication, such as downloading applications and viewing videos, incurs expensive transmission fees. Subscription to a flat-rate plan is strongly recommended.
- Even if connected by Wi-Fi, some applications and services incur transmission fees.
Screenshots & Key Labels
Screenshots in the User Guide may differ in appearance from the actual display. Key labels in the User Guide are simplified for description purposes and differ from the actual display.
Other Notations
In the User Guide, the product is referred to as "handset." microSD™/microSDHC™/microSDXC™ Card is referred to as "SD Card."
"901SH" here refers to this mobile phone "AQUOS sense3 plus."
Getting Started
Package Contents.... 6
Parts & Functions.... 6
SIM Card....8
Internal Storage and SD Card....9
Charging Handset....13
Power On/Off.... 15
Making Initial Settings.... 16
Google Account.... 17
Unlocking Screen....20
Package Contents
Package Contents
- Handset (AQUOS sense3 plus)
- Battery is built into handset.
- Handset back cover is not removable. Quick Start (Japanese) Requests and Precautions (Japanese)
Parts & Functions
Handset (Front)

Name Description
| 1 Earpiece/Speaker | Hear the other party's voice, music, video, etc. here. |
| 2 Front Camera | Use to shoot photos or videos of yourself. |
| 3 Display | Touchscreen-type display; operate with your fingers on Display. |
| 4 Fingerprint Sensor1 | Use fingerprint authentication to unlock screen, or use as Home key. |
| 5 Charging/Notification Lamp | Illuminates while charging or for missed calls and notifications. |
| 6 Proximity/Light Sensor1 | Proximity Sensor prevents Touchscreen misoperation during calls. Light Sensor adjusts Display brightness according to ambient light. |
1 Do not apply stickers or other coverings over the sensors.
Handset (Back and Sides)
Name Description
| 1 Mic | Use while recording videos or when talking through Speakerphone.Make sure not to cover Mic. |
| 2 Wide-Angle Back Camera | Capture photos and videos with a wide angle of view. |
| 3 Standard Back Camera | Shoot photos or videos. |
| 4 Mobile Light | Use as a camera flash, flashlight, etc. |
| 5 FeliCa mark | Hold up to reader/writer to use NFC/Osaifu-Keitai®. |
| 6 External Connection Jack | Connect to the AC Adaptor, etc. |
| 7 Speaker | Listen to music, video sound, etc. |
| 8 Earphones-Microphone Jack | Connect stereo earphones with mic (commercially available) here. |
| 9 Card Tray | Insert/remove SD Card and SIM Card. |
| 10 Mic/ Recorder Mic | Talk to the other party here. Also use while recording videos or when talking to emopa.Make sure not to cover Mic/Recorder Mic. |
Handset Keys
Name Description
| 1Volume Up Key | Increase volume. |
| 2Volume Down Key | Decrease volume. |
| 3Power Key | Turn Display off/on. Long Press for power on/off, reboot, etc. |
Charging/Notification Lamp
Lights/flashes while charging or for missed calls, new SMS, etc.
| Lamp color and illumination | Indication |
| Red, lit | Charging (Battery level less than about 94%) |
| Green, lit | Charging (Battery level more than about 95%) |
| Red, flashing Charging not possible | |
| White, flashing1 | Notifications (missed calls, new SMS, etc.) |
1 Flashes when Display turned off.
SIM Card
SIM Card is an IC card containing phone number and other customer information.

Handling SIM Card
Check the following regarding SIM Card handling.

1 IC (gold) chip
- For SIM Card handling, see SoftBank Website. https://www.softbank.jp/mobile/support/protect/usim/(Japanese)
- Avoid applying labels. May damage SIM Card.
- SIM is replaceable (at cost) in case of loss/damage. · Wipe clean with a dry, soft cloth. · Always keep the IC (gold) chip clean.

SIM Card Cautions
Observe the following when using SIM Card.
- Within Japan, SIM Card must be installed to make emergency calls (110, 119, 118). · Always follow emergency procedures to suspend service if your SIM Card or handset (SIM Card inserted) is lost/stolen. For details, contact Customer Service.
- Customer is responsible for any damage caused by inserting SIM Card in an other-brand IC card reader, etc. SoftBank Corp. is not responsible in such case.
- It is recommended that you back up information that is saved on SIM Card. SoftBank Corp. is not responsible for damages from saved information that is lost. · Always power off handset before inserting/removing SIM Card.
- Note that SIM Card specifications and performance may change without notice.
- Return SIM Card to SoftBank Corp. when canceling subscription. · SIM Card is the property of SoftBank Corp.
- Returned SIM Cards are recycled for environmental purposes.
Inserting SIM Card
Always power off beforehand.
- Set SIM Card in Card Tray beforehand. Do not insert SIM Card without setting it in Card Tray.

With Display upward, pull out Card Tray by hooking a finger on groove (○)

- With Display upward, pull out Card Tray. Pulling out Card Tray with Display downward or handset held upright can allow SIM Card and SD Card to fall from Card Tray and become misplaced.
- Do not pull Card Tray forcefully or at an angle; damage may result. Gently pull Card Tray out horizontally.

Set SIM Card in Card Tray

- Place gently, noting orientation of SIM Card (notch/IC (gold) chip facing down).
- Make sure SIM Card is in Card Tray. Inserting Card Tray with SIM Card on its edge may cause damage.

Insert Card Tray in SIM/SD Card Slot


SIM Card is inserted.
- Do not insert Card Tray upside down.
- Insert gently all the way horizontally in direction shown.
- Push Card Tray firmly where circled (○) so that there is no gap between handset and Card Tray.
- To maintain water and dust resistance, use handset with Card Tray completely closed.
Removing SIM Card
Always power off beforehand.
1
With Display upward, pull out Card Tray by hooking a finger on groove (○)

- With Display upward, pull out Card Tray. Pulling out Card Tray with Display downward or handset held upright can allow SIM Card and SD Card to fall from Card Tray and become misplaced.
- Do not pull Card Tray forcefully or at an angle; damage may result. Gently pull Card Tray out horizontally.
2
Remove SIM Card

3
Insert Card Tray in SIM/SD Card Slot

SIM Card is removed.
- Do not insert Card Tray upside down.
- Insert gently all the way horizontally in direction shown.
- Push Card Tray firmly where circled (○) so that there is no gap between handset and Card Tray.
- To maintain water and dust resistance, use handset with Card Tray completely closed.
SIM-Unlocking Handset
The handset can be SIM-unlocked. SIM-unlocking the handset allows SIM cards from other carriers to be used with it.
- Some services, functions, etc. may have restrictions when a SIM card from another carrier is used. SoftBank Corp. does not guarantee operation whatsoever.
- For details on SIM unlocking, see the SoftBank Website.
Internal Storage and SD Card
The handset supports SD Cards up to 512 GB. Some SD Cards may not operate properly.
Internal storage can be used for saving data including system data, applications, and videos and photos taken with the Camera.

Organizing photos shot on your previous model
Inserting an SD Card containing saved photos or videos that were shot on a previous model may cause "Sort images in SD card" to appear.
Tap CHECK START
Tap CHECK START to optimize viewing of file names, etc. in (Photos).
!
Internal Storage/SD Card Cautions
Data on Internal Storage/SD Card
Data on internal storage/SD Card may be lost or altered due to accidents, malfunctions, repairs, handset upgrade/replacement, mishandling, etc. Back up important data regularly. SoftBank Corp. is not liable for any damages resulting from loss or alteration of data.
- Do not insert or remove the SD card forcefully. Do not touch the terminals or expose them to metal objects.
- Never power off the device while reading or writing data.
- Make sure not to erase or overwrite data accidentally.
microSDXC Card
The handset supports microSDXC cards (SDXC-compatible SD cards). microSDXC cards are supported only by SDXC-compatible devices.
Exchanging Data with Non-SDXC-Compatible Devices
To exchange data between the handset and non-SDXC-compatible devices, use SD cards (microSD/microSDHC cards) that are supported by both the handset and those devices. Inserting a microSDXC card used in the handset into a non-SDXC-compatible device may corrupt the card's data. In such cases, do not format the microSDXC card on that device, even if prompted to do so.
Formatting deletes all data on the microSDXC card and changes the file system. The original storage capacity may become unavailable after formatting. To use a corrupted microSDXC card, format it on an SDXC-compatible device.
Save Location
By default, data, including photos and videos taken with the handset, is saved in internal storage. Even with downloaded commercially available applications that are described as saving data on the SD card, data is saved in internal storage.
To save photos and videos taken with the handset on the SD card, insert the SD card before using the camera, then change the save location as follows.
On the Home screen, tap (Camera).
Save To








SD Card Caution
Keep the SD card away from infants; it may cause choking if swallowed.
Inserting SD Card
Always power off beforehand.
- Set SD Card in Card Tray beforehand. Do not insert SD Card without setting it in Card Tray.

With Display upward, pull out Card Tray by hooking a finger on groove (○)

- With Display upward, pull out Card Tray. Pulling out Card Tray with Display downward or handset held upright can allow SIM Card and SD Card to fall from Card Tray and become misplaced.
- Do not pull Card Tray forcefully or at an angle; damage may result. Gently pull Card Tray out horizontally.

Set SD Card in Card Tray

- Place gently, noting orientation of SD Card (terminal side facing down).
- Make sure SD Card is in Card Tray. Inserting Card Tray with SD Card on its edge may cause damage.

Insert Card Tray in SIM/SD Card Slot


SD Card is inserted.
- Do not insert Card Tray upside down.
- Insert gently all the way horizontally in direction shown.
- Push Card Tray firmly where circled (○) so that there is no gap between handset and Card Tray. To maintain water and dust resistance, use handset with Card Tray completely closed.
Formatting SD Card
When using a new SD Card for the first time, always format it on handset.
- Formatting erases all data on SD Card. Format SD Card with caution.
- When formatting, keep handset charged or charge it adequately beforehand.
- Insert SD Card beforehand. See "Inserting SD Card" for details.
1
In Home Screen, (Settings)

2
Storage

3
SD card

4
○○○

5
Storage settings

6
Format

7
FORMAT SD CARD

8
Enter Operation Password



- If Operation Password is unset, follow onscreen prompts.
9
Done


All data on SD Card is erased.
Unmounting SD Card
1
In Home Screen, (Settings)

2
Storage

3



SD Card is unmounted.
- To mount SD Card again,



Removing SD Card
Always power off beforehand.
1
With Display upward, pull out Card Tray by hooking a finger on groove (○)

- With Display upward, pull out Card Tray. Pulling out Card Tray with Display downward or handset held upright can allow SIM Card and SD Card to fall from Card Tray and become misplaced.
- Do not pull Card Tray forcefully or at an angle; damage may result. Gently pull Card Tray out horizontally.
2
Remove SD Card

3
Insert Card Tray in SIM/SD Card Slot


SD Card is removed.
- Do not insert Card Tray upside down.
- Insert gently all the way horizontally in direction shown.
- Push the Card Tray firmly where circled (○) so that there is no gap between the handset and the Card Tray.
- To maintain water and dust resistance, use the handset with the Card Tray completely closed.
Charging the Handset
The battery is built into the handset.

Internal Battery
A lithium-ion battery is built into the handset; it is not removable.

Recycling
This product requires a lithium-ion battery. Lithium-ion batteries are recyclable. To recycle a used lithium-ion battery, take it to any shop displaying the recycling symbol.



Battery Cautions
Storage
To help maintain the performance and life of the Internal Battery, do not store in the following conditions (battery level should be at approximately 40% for optimal storage).
· Full (immediately after charging is complete) · Exhausted (too low to power on the handset)
Bulges of the Internal Battery
Depending on use, bulges may appear near the end of battery life; this does not affect safety.
Internal Battery Replacement
Internal Battery is a consumable item; may need to be replaced if operating time shortens noticeably. Internal Battery is not user replaceable; its replacement incurs fees and requires handset submission to a SoftBank Shop or other appropriate servicer. For details, contact a SoftBank Shop or Customer Service.
Charging with AC Adaptor
Use an AC Adaptor (USB Type-C™ quick charge AC Adaptor for USB PD [ZSDBAS] (SB-AC20-TCPD)) (optional accessory). For information on other peripheral devices, see SoftBank Website.

1
Insert USB Type-C™ plug of AC Adaptor into External Connection Jack

2
Raise plug on AC Adaptor and plug into outlet
Charging/Notification Lamp illuminates once charging starts.
3
After charging, unplug AC Adaptor from outlet and disconnect from handset
Charging ends.
Indications while Charging
Charging/Notification Lamp
Charging/Notification Lamp illuminates red while charging; illuminates green when charge is almost full.
- If the Charging/Notification Lamp is blinking, charging is not working properly. Make sure you are using the charger and products specified by SoftBank Corp. If you are using only specified products, contact a SoftBank Shop or Customer Service.
Lock Screen while Charging
Charging progress appears on the lock screen.
- "Charging": normal charging
- "Charging rapidly": rapid charging
- "Charging slowly": low-speed charging; the handset begins low-speed charging depending on conditions, such as when nearly charged.
! Charging Cautions
Water Resistance
The AC Adaptor is not waterproof. Never connect a USB Type-C plug while the handset or charger is wet.
The handset is water resistant; however, if a USB Type-C plug is inserted while it is wet, liquid (tap water, beverage, sea water, pet urine, etc.) or a foreign object adhered to the handset or a USB Type-C plug may cause overheating, burnout, fire, malfunction, burns, etc. due to electric shock, short-circuiting, etc.
Handling Cords
Do not pull, bend, or twist the cord; may damage the cord.
About Charging Abroad
SoftBank Corp. is not liable for problems resulting from charging the handset abroad.
Power On/Off
Powering On

Long Press Power Key until SHARP logo appears


Handset powers on, and lock screen appears after a while.
- An initial settings wizard may appear the first time handset is powered on. For details on initial settings, see "Making Initial Settings."

Flick / up



Home Screen appears.
• After Flicking up, enter pattern / lock no. (PIN) / password to unlock.
Powering Off

Power Key (Long Press)


Power off


Handset powers off.
Making Initial Settings
When powering on the first time, an initial settings wizard appears for optionally making Wi-Fi, Google™ account, and other settings. Follow onscreen instructions to set items. Insert SIM Card before powering on handset.
Making Initial Settings
1
Select language then
TART

• To place an emergency call, Tap
Emergency call
• To set visual assistance, Tap
Vision Settings. See
"Accessibility" for details.
2
Set Wi-Fi items

• To skip Wi-Fi settings, select
Use mobile network for
setup
SKIP
Continue by following onscreen prompts.
3

- Tap NEXT to copy data from another mobile, etc. Follow onscreen prompts.
4
Set up a Google Account

- See "Google Account" for details on a Google Account. • If not making Google account settings, Tap Skip

5
Set/check each item

7
SKIP

Tap method T to set selected method. See "Using Fingerprint Authentication Function," "Setting Screen to Unlock by Tracing Pattern," "Requiring Lock No. (PIN) Entry for Unlocking Screen," "Setting Screen to Unlock with Password," and "Using Face Authentication" for details. - Follow onscreen prompts to set up Google Assistant.

Skip
• After Tapping Add a card follow onscreen prompts to save card information.

Set each item E FOR NOW


Handset restarts, and initial settings are complete.
- To make My SoftBank settings, after initial settings, Drag Status Bar down, then Tap Information about My SoftBank.
Google Account
Use a Google Account and get more convenience with Google services. A Google Account is required to use some services or fully use some applications.

Google Account Cautions
Google Account Mail Address & Password
Be careful not to forget your Google account mail address and password.
Google Account Operations & User Interface
Operations and user interface are subject to change due to automatic application updates or other reasons.
Creating a Google Account

In Home Screen, (Settings)

Accounts

Add account

4


Window for logging in to a Google account opens.
5
Create account

6
For myself

• To create a child's account, tap "For my child", then follow the onscreen prompts.
7
Enter first name and last name.



8
Set or enter date of birth and gender.



9
Select a mail address.



To create another mail address, tap "Create your own Gmail address" and enter a username (mail address).
10
Enter password and re-enter password.



11
Yes, I'm in.

- To add a phone number for security only, tap More options. Continue by following onscreen prompts. • To not add a phone number, tap Skip.
12
Next

13
Check the privacy policy and terms of use
agree

14
Select whether to enable data backup

PT


Account is created.
Signing in to a Google Account
1
In the window for logging in to a Google account, enter the email address
address



2
Enter password



3
Continue by following onscreen prompts


You are signed in to your Google Account.
Unlocking Screen
Screen Lock
After a period of inactivity, Display turns off to save battery power (screen lock active). Screen lock prevents accidental Touchscreen operation.

- To activate screen lock manually, Press Power Key when Display is turned on.
If Screen Lock Activates while Playing Music
Music continues to play. For operation, Press Power Key to open lock screen and use operation panel (operations may vary depending on application).
Unlocking Screen
1
When Display is turned off (screen lock active), Power Key


Lock screen appears.
2
In lock screen, Flick / up



Screen is unlocked.
- To change the unlock method for enhanced security, set handset to require pattern drawing or lock no. (PIN)/password entry for unlocking screen or set screen to be unlocked with your fingerprint/face as needed. See "Using Fingerprint Authentication Function," "Setting Screen to Unlock by Tracing Pattern," "Requiring Lock No. (PIN) Entry for Unlocking Screen," "Setting Screen to Unlock with Password," and "Using Face Authentication" for details.
• After Flicking up, enter pattern / lock no. (PIN) / password to unlock.

Another Way to Turn On Display
Set Display to turn on when handset is picked up and held still (Turn screen on by holding). See "Auto Sleep Off Settings" for details.
Basic Operations
Basic Operations....22
Using Touchscreen.... 22
Using Manner Mode.... 24
Using Airplane Mode....26
Text Entry....26
Using Fingerprint Authentication Function......27
Updating the System....30
Using ROBOQUL.... 31
Basic Operations
Selecting Options and Navigating Screens
Tap items, icons, onscreen keys, etc. to open assigned items.

• To return to the previous screen, tap.
Menu Operations
1
Tap at the top or bottom of the display for available settings and items.

2
Screens may also have settings and items that are available by touching and holding the display.

Using the Touchscreen
The handset uses a touchscreen-type display. Operate with your fingers on the display.

About the Touchscreen
In Case of Unintended Operation
If the handset initiates operation without the touchscreen
(display) being operated or does not respond after
Touchscreen being operated, Press Power Key to turn off Display, Press Power Key again to turn on Display and then operate handset.
Touchscreen Usage Notes
Touchscreen may not respond in these situations:
- Use with gloves/long fingernails
- Use of pens, pencils or sharp objects
- Use with objects on/against Display
- Use while wet

Touchscreen Usage Cautions
To prevent malfunctions, do not:
- Touch Display with wet fingers
- Use if Display is wet. If Display is wet, wipe it with a soft cloth.
- Subject Display to force/pressure
- Place a sticker or shield (commercially-available protective film, privacy protector shield, etc.) on Display
Tap
Contact Display lightly and briefly.

Touch & Hold
Touch the display lightly and release your finger when the screen changes.

Drag
Touch an icon or other item lightly, move it to the desired location, and release your finger.

Flick
Touch the display lightly, then brush the screen up/down or left/right.

Pinch/Spread
Touch the display lightly, then move your fingers toward each other (Pinch) or away from each other (Spread).

Using Manner Mode
Mute ringtones and other handset sounds to avoid disturbing others around you.
Manner mode setting is also accessible from the Quick Settings Window.

Manner Mode Options
The following items can be set.
· Vibe
Ringtones and other handset sounds are muted; the handset vibrates for incoming calls, messages, etc.
· Mute
Ringtones and other handset sounds are muted; the handset does not vibrate for incoming calls/messages, etc.

Manner Mode Cautions
Camera shutter sound, video recording tones, alarms, media sound, etc. still play even in Manner mode.
- Alternatively, to mute alarms and media sound, use "Do not disturb." See "Sound Settings" for details.

Activating Manner Mode (Vibe)

Press Volume Up/Down Key


Volume bar appears.


(Manner OFF)


Icon changes to (Vibe), and handset enters Manner
mode (vibe).

Manner Mode (Vibe) Operations
Setting from Quick Settings
Manner mode (vibe) setting is also accessible from Quick Settings Window.
Drag Status Bar down


Icon changes to , and handset enters Manner mode (e).
Canceling Manner Mode (Vibe)
Press Volume Up/Down Key for volume bar, (Vibe)

(Mute)

Icon changes to (Manner OFF), and handset exits inner mode.
Activating Manner Mode (Mute)

Press Volume Up/Down Key


Volume bar appears.


(Manner OFF)


Icon changes to (Vibe), and handset enters Manner e (vibe).


(Vibe) while volume bar is displayed


Icon changes to (Mute), and handset enters Manner e (mute).

Manner Mode (Mute) Operations
Setting from Quick Settings
Manner mode (mute) setting is also accessible from Quick Settings Window.
Drag the Status Bar down.





The icon changes to , and the handset enters Manner mode (e).
Canceling Manner Mode (Mute)
Press the Volume Up/Down Key to show the volume bar, then select (Mute).

The icon changes to (Manner OFF), and the handset exits Manner mode.
Using Airplane Mode
Leaving power on, suspend signal-transmitting functions.
Activating Airplane Mode
1
Drag the Status Bar down.


The Notifications Window opens.
2



Airplane mode activates.

Canceling Airplane Mode
From the Notifications Window,

Airplane Mode Caution
Activating Airplane mode disables Wi-Fi and Bluetooth®, interrupting corresponding transmissions. Wi-Fi/Bluetooth® connections can be used even in Airplane mode by enabling Wi-Fi/Bluetooth® after activating Airplane mode; make sure that such connection/transmission is allowed in your current location before use.
Text Entry
Keyboards
Use onscreen keyboards for text entry.
Tap Text entry field for keyboard. To hide it, Tap - Text entry descriptions are for Google Keyboard (default input method).


Enabling One-Handed Mode
Shrink onscreen keyboard for easier one-handed operation; switch between Left-handed mode and Right-handed mode as needed.
When keyboard is open, Touch & Hold / and slide
finger over /

- Tap /to switch between Right-handed mode and Left-handed mode. Tap to disable One-handed mode.
Keyboard Layout

1 Enter characters.
2 Toggle case.
3 Switch to number/symbol keyboard.
4 Enter comma. Touch & Hold to specify settings or enable One-handed mode.
5 Switch to emoji/emoticon keyboard.
6 Enter space.
7 Delete characters.
8 Insert line break. Touch & Hold for options; enable One-handed mode, or move to other entry fields.
9 Enter period. Touch & Hold for a set of other punctuation marks and symbols.
Switching Keyboards

In a text entry window, /


Entry mode is switched.
- Tap // to toggle between alphabet entry mode and number/symbol/emoji/emoticon entry mode.
Entering Letters
To enter Phone:

In a text entry window, P' → h → o' → n → e' →



Phone is entered.
• To toggle case, tap / before typing a letter. Tap / twice to type in all capitals. By default, the first word of each sentence is capitalized automatically.
Using Fingerprint Authentication Function
Fingerprint Authentication Function
Hold finger to sensor to authenticate and use handset. Use this function to unlock screen or use it as a Back/Recents key.

Fingerprint Authentication Function Cautions
Observe the following when using the fingerprint authentication function.
- Authentication is based on fingerprint characteristics. This function may be unusable if your fingerprint characteristics are not prominent.
- Ability to authenticate (assuming finger is held to sensor correctly) depends on conditions of use. Saving your fingerprint may be difficult if finger is in any of the following conditions. Washing/wiping hands, using different finger, saving a wider area, etc. may improve capability.
- Wrinkled with moisture (e.g., after a bath)
- Wet with water, sweat, etc.
- Dry
- Covered with handcream, etc.
- Stained with mud or oil
- Rough or damaged (cut, sore, etc.)
- Fingerprint is faint (finger surface is worn)
- Fingerprint is deformed due to weight gain or loss
- Finger surface condition at the time of authentication is extremely different than when fingerprint was saved
- Fingerprint authentication technology does not guarantee successful personal authentication/verification. SoftBank Corp. is not liable for any damages resulting from use of handset by third party or lost opportunities to use handset.
Saving Fingerprints
1
In Home screen, (Settings)

location


Security & location menu opens.
2
Fingerprint


Fingerprint settings open.
3
NEXT

4
Follow onscreen prompts and set pattern / lock no. (PIN) / password for unlocking screen

- This is a backup method for unlocking the screen if you are unable to authenticate with your fingerprint. If the method for unlocking the screen is set to anything other than None or wipe, you must first unlock the screen.
- See "Setting Screen to Unlock by Tracing Pattern," "Requiring Lock No. (PIN) Entry for Unlocking Screen," and "Setting Screen to Unlock with Password" for details on setting a method for unlocking the screen.
5
NEXT

6
Hold finger to sensor until handset vibrates

- Move finger a little at a time and hold it to sensor.
- Repeat until screen appears indicating fingerprint is saved. If finger is already saved, use another finger.
7
DONE


Fingerprint is saved.
To save other fingerprints, tap
ADD ANOTHER
Saving Fingerprints
Savable Number of Fingerprints
Save up to 5 fingerprints.
Backup Screen Unlock Methods
Make sure not to forget pattern / lock no. (PIN) / password set as backup for unlocking screen.
+
Fingerprint Saving Operations
Setting/Changing Names of Saved Fingerprints
In Fingerprint settings, tap saved fingerprint Enter name
Deleting Fingerprints
In Fingerprint settings, for saved fingerprint

YES, REMOVE
?
Troubleshooting
Q. Failure to save fingerprint
A. Keep your finger pressed on the sensor slightly harder. Using a different finger may also improve authentication performance.
Fingerprint Sensor Cautions
Observe the following when using Fingerprint Sensor.
- Do not hit or subject handset to excessive shock. May cause malfunction or damage. Do not scratch sensor surface or poke with a pen, pin, or other pointed object. Do not place stickers on sensor surface or mark with ink.
- Dust, smudges, or other soiling on sensor may affect authentication. Clean the Fingerprint Sensor surface from time to time.
- Holding finger to sensor for too short/long a time may affect authentication. Hold finger straight on sensor so that spiral of fingerprint is in center of sensor.
- Fingerprint Sensor may not activate if you start saving your fingerprint or performing authentication with your finger on the sensor. Release it and retry.
Performing Fingerprint Authentication
1
In authentication window, hold finger to sensor


Fingerprint is authenticated.
Troubleshooting
Q. Fingerprint is not authenticated
A. Remove finger then try authenticating again. Or, flick / up and unlock screen using backup unlock method set when saving fingerprint.
Updating the System
Check whether system updates are required via the network, and update manually as required.
! Software Update Cautions
Applications
Applications may be updated or newly added, or names, icons, operations and user interfaces of applications may be changed.
System Update Cautions
Observe the following before a system update.
- It may take time to update the system.
- Operate handset where signal reception is good and without changing location. Also operate with adequate battery charge. Signal becoming weak or Battery becoming low during a system update may cause an update failure (an update failure may disable handset).
Data Backup
Saved data may be lost depending on condition of handset (malfunctioning, damaged, water seepage, etc.). It is recommended that you back up important data before updating the system. SoftBank Corp. is not responsible for damages from loss of data.
Updating the System
Notification appears when a system update is required. Tap the notification and follow onscreen prompts. If notification does not appear, check whether a system update is required as follows and update the system.
1
In Home Screen, (Settings)



2
Advanced

m update


System update window appears.
3
Check for update

4
Continue by following onscreen prompts


System update begins.
- Use other functions during a system update.
• After the system update proceeds, Restart now appears at the end. Tap and complete the system update.

If Handset Does Not Restart after Tapping "Restart now"
An update failure may disable handset. If handset is disabled, contact your contracted SoftBank Customer Service.
Using ROBOQUL
When charging using ROBOQUL and the handset is powered on, ROBOQUL swivels when the display lights up, at the start of charging, for incoming calls, alarms, etc. If emopa is enabled, ROBOQUL makes an audio notification as it swivels.

ROBOQUL Firmware Updates
ROBOQUL firmware is updatable. When an update is required, "Updating ROBOQUL" appears on the handset when connected to ROBOQUL. Follow the on-screen prompts to update the firmware.
- To update the firmware, the following conditions are required.
- ROBOQUL is connected to an AC adapter.
- The handset is placed in ROBOQUL.
- The handset is connected to the network.
- At least 30% battery is remaining. The firmware update will be interrupted if the battery becomes too low or the handset/AC adapter is removed from ROBOQUL. ROBOQUL will become unusable if a firmware update is interrupted. Make sure that the required conditions are met, and then connect the handset to ROBOQUL again and complete a firmware update.
- The handset checks for firmware updates via the network once a week when placed in ROBOQUL. Firmware is also updated via the network. Transmission fees are incurred when using the network.
Before Using ROBOQUL
You must set permissions for ROBOQUL to use functions beforehand.

Power on the handset and charge with ROBOQUL.


Unlock the screen with the handset placed in ROBOQUL.

Description of ROBOQUL appears.
NEXT

ALLOW

- For several functions, continue in the same way.
CLOSE


ROBOQUL setting is complete.
• To make emopa settings, tap Set emopa, then follow onscreen prompts.
Setting ROBOQUL
Set whether ROBOQUL swivels while charging with ROBOQUL.
- When enabled while charging using ROBOQUL and handset is powered on, ROBOQUL swivels when Display lights up, at start of charging, for incoming calls, alarms, etc.

1
In Home Screen, (AQUOS Useful)

2
ROBOQUL setting


ROBOQUL setting window opens.
3
Operations of ROBOQUL


Setting is complete.
- Tap Operations of ROBOQUL to toggle on (/) off (☐).

Viewing Information on ROBOQUL
In ROBOQUL setting window,
More info
Handset Interface
Handset Screens.... 34
Icons at Display Top (Status Bar)......41
Checking Notifications (Notifications Window)......42
Checking Notifications (Quick Settings Window)...... 44
Capturing Screenshots (Clip Now)......46
Scrolling Screen Automatically (ScrollAuto)......47
Handset Screens
Lock Screen Layout
Lock screen appears at power on or when Power Key is Pressed while Display is turned off (screen lock active).
From lock screen, unlock screen or quickly activate
(Camera) or Google Assistant.
By default, Wallpaper changes randomly each time lock screen appears (Lock Photo Shuffle). Change Wallpaper for lock screen as needed. See "Changing Wallpaper" for details.

1 Notifications of incoming calls/messages or from applications, etc. appear here. 1 2 Activate Google Assistant (Flick up). 3 Show message set for lock screen.2 4 Time and date appear here. 5 Messages and news from emopa appear here (emopa area). 3 6 Unlock screen (Flick up). 7 Activate (Camera) (Flick left).
1 If Organize notifications on the lock screen is enabled, a notification viewed the first time does not appear the second and subsequent times. See "Applications & Notifications" for details. 2 Appears when Lock screen message is set. See "Security & Location Settings" for details. 3 Appear when emopa is configured. See "Using emopa (http://help.mb.softbank.jp/aquos-sense3-plus/05-07-11.html)" (Japanese) for details.
Home Screen & App List
Most handset operations start in Home Screen or in app list. In Home Screen, Drag Favorites Tray to top of Display for app list and activate applications, change handset settings, etc. (To change Home Screen, switch to another home screen app.)
Home Screen Layout

1 Desktop sheet Place application shortcuts, folders, widgets freely. Flick left/right to toggle sheets. 2 Favorites Tray Place application shortcuts and folders freely. Activate applications quickly from any Home Screen sheet.
Toggling Home Screen Sheets
Home Screen consists of several sheets.
Flick left/right to toggle Home Screen sheets.
- Adding application shortcuts and widgets in Home Screen adds more Home Screen sheets. See "Adding Shortcuts" and "Adding Widgets" for details.

Navigation Bar
Tap, Drag, or Flick icons on Navigation Bar (Display bottom) for the following functions/operations.

Name Description
| (Back key)1 /2 | Tap to return to previous screen. Appears as √1 / √2 for onscreen keyboard; Tap to close keyboard. |
| Home key1 | Tap to return to Home Screen. Flick up to open a list of recently used applications to activate or remove them from the list. Drag right to activate a recently used application. |
| Home key2 | Tap to return to Home Screen. |
| (Recents key)2 | Tap to open a list of recently used applications to activate or remove them from the list. |
| Rotates3 (Rotate Horizontally key)/ [ ]3 (Rotate Vertically key) | Tap to switch current screen between portrait/landscape orientation. |
| Keyboard 4 | Tap to change keyboards. |
| Keykey (Menu key)5 | Tap to show menu. |
1 Appears when Swipe up on Home button is enabled. See "System Settings" for details.
2 Appears when Swipe up on Home button is disabled. See "System Settings" for details.
3 Appears when Auto-rotate screen is disabled and handset is rotated vertically/horizontally. See "Quick Settings Window Layout," "Display Settings," and "Accessibility" for details.
4 Appears when keyboard is open.
5 Appears for some applications.
Portrait Orientation & Landscape Orientation
appears in Navigation Bar when handset is rotated horizontally. Tap to switch current screen to landscape orientation. To switch screen to portrait orientation, rotate handset vertically and Tap.
Enable Auto-rotate screen to allow current screen to switch to landscape orientation when handset is rotated sideways. See "Quick Settings Window Layout," "Display Settings," and "Accessibility" for details.

Wider Display Area
Hide Navigation Bar for wider Display. Flick bottom of Display up for Navigation Bar when hidden. See "Display Settings" and "Fingerprint Sensor Settings" for details.
Multi-Window
Split screen to view and operate two applications. Activate the two applications beforehand. Viewing and operating (Address Book) and (Phone) is described as an example.
- Viewing in Multi-Window is not available for some applications.
1
Flick up


Recent apps window opens.
2
Tap icon of application to use in history

3
Split screen


Multi-Window opens, and selected application opens at top of Display.
4
From application history at bottom of Multi-Window, Tap next application


Tapped application opens at bottom of Multi-Window.

Multi-Window Operations
Switching between Applications
Flick up Tap application
Exiting Multi-Window
Flick pane bar () down
I
Capturing Screenshots
Long Press Power Key and Volume Down Key at the same time to capture a screenshot of the current screen.
Alternatively, Long Press Power Key then Tap
Screenshot to capture a screenshot.

- May be unavailable for some applications. • View captured screenshots in (Photos), etc.
- Alternatively, use Clip Now and slide your finger along the edge of Display to capture a screenshot. See "Capturing Screenshots (Clip Now)" for details.
Changing Wallpaper
1
Touch & Hold open area of Home Screen

2
Wallpapers
3
Tap application ( photos, etc.)

4
Select image

- Operations may vary depending on selected item. Follow onscreen prompts.
5
Home screen / lock screen / Home screen and lock
screen


Setting is complete.
Tap Home screen to set the image as Wallpaper for Home Screen only. - Tap Lock screen to set the image as Wallpaper for lock screen only. Tap Home screen and lock screen to set the image as Wallpaper for both Home Screen and lock screen.

Wallpaper Change Operations
Using Lock Photo Shuffle
Change Wallpaper randomly each time lock screen appears.
Touch & Hold open area of Home Screen wallpapers

- All images in selected folder appear randomly. Tap at right of folder name to view images in folder.
Using SHSHOW
Touch & Hold open area of Home Screen wallpapers
In app list, Touch & Hold application and Drag to "Add to home screen"

2
Release finger at location to add shortcut


Shortcut is added.
- Drag to sheet visible at edge of Display to toggle sheets and add. Drag to rightmost sheet to add one more sheet and add.
Function Shortcuts
With some applications, Touch & Hold for shortcuts to functions. Touch & Hold function shortcut then release finger at location in Home Screen to add function shortcut.

+
Deleting Shortcuts
In Home Screen, Touch & Hold icon Drag to "Remove"
Adding Widgets
Add Chrome bookmarks, Analog clock, etc. as follows.
1
Touch & Hold open area of Home Screen

2
Widgets


A list of widgets opens.
3
Touch & Hold widget

4
Drag to location to add widget


Widget is added.
- Drag to sheet visible at edge of Display to toggle sheets and add. Drag to rightmost sheet to add one more sheet and add.

Removing Widgets
In Home Screen, Touch & Hold widget Drag to "Remove"
Adding Folders
Add folders to collect icons.
- Folders can also be created in Favorites Tray and app list.
1
In Home Screen, Touch & Hold icon to place in folder

Drag to another icon to group with


Folder is added, and two icons are saved in the folder.

Folder Operations
Changing Folder Names
In Home Screen, tap folder, tap area to enter folder name at bottom of window, enter folder name


- Change folder names the same way in Favorites Tray and app list.
Placing Icons in Folder
In Home Screen, touch & hold icon, drag to folder
- Place icons the same way in Favorites Tray and app list.
Moving Icons Out of Folder
In Home Screen, tap folder, touch & hold icon, drag it out of folder

- Move icons the same way in Favorites Tray and app list.
Deleting Folders
In Home Screen, touch & hold folder, drag to "Remove"
- Delete folders the same way in Favorites Tray and app list.
- Applications in folder are also deleted.
Moving Icons/Widgets
Icons can also be rearranged in Favorites Tray and app list.

In Home Screen, Touch & Hold icon/widget


Drag to target location

Icon/widget is moved.
- To a folder: Drag icon to target folder.
Making Home Screen Settings
Settable items are the following.
Item Description
| Notification dots | Set whether to show dots with application icons for notifications.See "Applications & Notifications" for details. |
| Add number on notification dots | Set whether to show number of notifications with notification dots. |
| Add icon to Home screen | Set whether icon is added to Home Screen after downloading new application. |
| Display Google app | Set whether to show news, weather, etc. at left of Home Screen. |
| Allow Home screen rotation | Set whether to rotate Home Screen with handset orientation automatically. |

Touch & Hold open area of Home Screen

Home settings


Set items

Settings are complete.
Icons at Display Top (Status Bar)
Indicators (new message notification, handset status, etc.) appear at the top of Display.
Status Bar Layout
1 Notifications, warnings, etc. appear here. (Notification Indicators) 2 Handset status and other information appear here. (Status Indicators)
Main Notification Indicators
Notification Indicators appear on the left.
- Notification Indicators do not appear in lock screen.

Indicator Description
| Call (Dialing/Arriving/in Progress) | |
| Call on Hold | |
| Missed Call | |
| New Answer Phone Message | |
| New Voicemail | |
| New SMS/+Message | |
| New Email | |
| New GmailTM | |
| Alarm Sounding/Snoozing/Upcoming Alarm | |
| Calendar Event Notification | |
| Application Update Available | |
| Application Installation Complete | |
| Data Downloaded | |
| Bluetooth® Data Reception Request | |
| Mounting SD Card | |
| Screenshot Captured | |
| Screenshot Failed | |
| More Notifications |
Main Status Indicators
Status Indicators appear on the right.

Indicator Description
□
Battery Strength
B
Charging
B
Battery Saver On
Signal Strength
4
No Signal (4G LTE/4G/3G)
4G
4G LTE/4G Data in Use 1
3G
3G Data in Use
Airplane Mode
Wi-Fi Connected
Bluetooth® Connected
0
Manner Mode (Vibe)
Manner Mode (Mute)
Wi-Fi Hotspot Tethering in Use
-
Do Not Disturb Set
Getting Location Information
NFC Ready
Answer Phone Set
1
Answer Phone Set (Message Recorded)
Alarm Set
NFC/Osaifu-Keitai® Lock Set
NFC/Osaifu-Keitai® Lock Set (SIM Card only)²
Hidden Statuses
1 Corresponding indicator appears when handset is connected to FDD-LTE (SoftBank 4G LTE) or AXGP (SoftBank 4G). Between these Networks, handset connects to SoftBank 4G whenever possible. 2 Appears when a SIM Card with NFC locked on another mobile phone is then installed in handset.
Checking Notifications (Notifications Window)
Open notifications and check handset status.
Opening Notifications Window
1
Drag the Status Bar down.


The Notifications Window opens.

Closing the Notifications Window
Drag the Notifications Window up.
• Alternatively, tap.
Notifications Window Layout

1 Notifications and active functions. 2 Use corresponding functions. 3 Manage notifications. 4 Delete all notifications and close the Notifications Window.
1 Usable functions depend on the notification. For example, dial or send an SMS to the phone number of a new call.
+ Notifications Window Operations
Switching between Detailed & Simple Views for Notifications in the Notifications Window
In the Notifications Window, drag a notification down/up with two fingers at the same time, or pinch/spread.
- Unavailable for some notifications.
Making Notification Settings
In the Notifications Window, drag a notification left/right.
Follow onscreen instructions
- Settable items depend on the notification.
Notifying Later
In Notifications Window, drag notification left/right

- To change notification time, tap , then
1 hour, and select time.
- Unavailable for some notifications.
ozed for
Checking Notifications

Drag Status Bar down


Notifications Window opens.
Deleting Notifications

Drag Status Bar down


Notifications Window opens.

Flick notification left/right


Notification is deleted.
- Some notifications may not be deleted.
Deleting All Notifications

Drag Status Bar down


Notifications Window opens.
CLEAR ALL


All notifications are deleted.
- Some notifications may not be deleted.
Checking Notifications (Quick Settings Window)
Tap icons to toggle functions on/off, etc.
Opening Quick Settings Window

Drag Status Bar down


Notifications Window opens.

Drag Status Bar down


Quick Settings Window opens.
- Alternatively, to open Quick Settings Window, drag the Status Bar down with two fingers while the Notifications Window is closed.

Closing Quick Settings
Drag Quick Settings up.
- Alternatively, tap .
Quick Settings Window Layout

1 Adjust Display brightness. 2 Toggle Wi-Fi on/off. 3 Toggle Bluetooth® function on/off. 4 Toggle Mobile Light on/off. 5 Toggle Location on/off. 6 Toggle RelaxView on/off. 7 Toggle Manner mode (OFF / Vibe / Mute). 8 Toggle Airplane mode on/off. 9 Toggle Auto-rotate screen on/off. 10 Toggle VeilView on/off.
![graph TD A["1"] --> B["2"] B --> C["3"] C --> D["4"] D --> E["5"] E --> F["6"] F --> G["7"] G --> H["8"] H --> I["9"] I --> J["10"] J --> K["11"] K --> L["12"] L --> M["13"] M --> N["14"] N --> O["15"] O --> P["16"] P --> Q["17"] Q --> R["18"] R --> S["19"] S --> T["20"]](/content/2026/06/1342818/images/6980083fbe7da4623832cd17d902568c17db16e1a8bf520b9dd49865ef0315b0.jpg)
1 Toggle Wi-Fi hotspot tethering on/off. 2 Toggle Reader/Writer, P2P on/off. 3 Toggle account sync on/off. 4 Indicate position of Setting key sheet.1 5 Toggle Battery Saver on/off. 6 Toggle Dolby Atmos on/off.2 7 Show cast screen. 8 Open Edit screen for Quick Settings Window. 9 Open Settings.
Customizing Quick Settings Window
Rearranging Setting Keys
In Quick Settings Window, touch and hold a Setting
key, then drag it to rearrange it.
Adding Setting Keys
In Quick Settings Window, touch and hold a Setting
key below "Hold and drag to add tiles", then drag the Setting
key to the target location.
Deleting Setting Keys
In Quick Settings Window, Touch & Hold Setting
key Drag to "Drag here to remove"
Resetting Quick Settings Window
In Quick Settings Window,




Capturing Screenshots (Clip Now)
Slide finger along the edge of Display to capture a screenshot.
Enabling Clip Now
1
In Home screen, (AQUOS Useful)


AQUOS Useful menu opens.
2
Clip Now

Clip Now menu opens.
3

for "Clip Now" ( )



Clip Now is enabled.
- Tap to disable Clip Now again ( ).

Capturing Screenshots
Capture screenshots for saving as files.
- Some screens may not be capturable. • View captured screenshots in (Photos), etc.
1
Touch upper left (upper right) corner of Display

2
Slide finger right/down (left/down) along edge of Display


Screenshot is saved.
Setting Clip Now
Set sliding gesture for capturing screenshots.

In Home screen, (AQUOS Useful)




Clip Now menu opens.
Clip Now


Tap item


Setting is complete.

Viewing Instructions for Clip Now
In Clip Now menu,
User's Guide
Scrolling Screen Automatically (ScrollAuto)
Scroll the screen up and down automatically.
Enabling ScrollAuto

In Home screen, (AQUOS Useful)


AQUOS Useful menu opens.
ScrollAuto


ScrollAuto menu opens.

ON/OFF()


ScrollAuto is enabled.
· Tap
ON/OFF to toggle on()/off().

+ ScrollAuto Operations
Setting ScrollAuto to Applications
In ScrollAuto menu, set Apps Tap application name
Tap application name to toggle on()/off().

- If confirmation appears, follow onscreen prompts.
Setting Whether to Show Status Bar Indicator while Running Target Applications
In ScrollAuto menu, Notify in status bar
- Tap Notify in status bar to toggle on ( )/off

Using ScrollAuto
The feature may not follow the setting with certain applications.

Drag up slowly

appears.
- When Display is Dragged down, appears instead.

Slide finger to and release

Screen scrolls automatically.
- Screen may not scroll depending on where you start Dragging.
- Scroll stops when Display is Tapped or after five minutes.
ScrollAuto Usage Note
ScrollAuto does not work when Display is Flicked or Dragged quickly.
ScrollAuto supports vertical scrolling only.
+ ScrollAuto Operations
Changing Scrolling Speed
While scrolling, /

Pausing Scrolling
While scrolling,

• While paused, Tap to resume scrolling.
Opening Settings while Scrolling
While scrolling,

Phone
Placing/Answering Calls....52
Optional Services....56
Handset Phone Number.... 63
Making Phone Settings....63
Address Book.... 65
Placing/Answering Calls
How to dial directly to make a call and answer a call, as well as options when a call is arriving/during a call are described.

Support for VoLTE/VoLTE (HD+) and HD Voice
Handset supports VoLTE/VoLTE (HD+) and HD Voice for high-quality call sound. See "Using VoLTE/VoLTE (HD+)" and "HD Voice" for details.
Placing Calls
1
In Home Screen, (Phone)


Phone opens.
2



Dialpad window opens.
3
Use onscreen dialpad to enter number

- Include area code for landline numbers.
- To correct number, tap to delete digit(s), then enter correct number.
4



Handset dials number. Call begins when other party answers.
5
To end call,



Call ends.

Emergency Calls
Emergency Location Report
Making emergency calls (110, 119 or 118) automatically reports handset location to corresponding agency (police, etc.). This system is referred to as Emergency Location Report, and notifies location based on positioning from base stations.
- Location Report does not incur registration/transmission fees.
- Location/signal conditions affect positioning accuracy. Always provide location and call purpose.
- Hiding Caller ID (using 184, etc.) cancels Location Report. However, the corresponding agency may obtain location information in life-threatening situations.
- Location Report is not sent for calls made while outside Japan.
After Making an Emergency Call with Reject Call Enabled
Reject call is disabled for about two hours to receive calls from the corresponding agency. To manually enable Reject call again after making an emergency call:
In Home Screen, (Phone)






blocking

RESTORE PREVIOUS SETTINGS TO BLOCK
CALLS.


+ Calling Emergency Number When Handset Screen is Locked

- Use if the method for unlocking the screen is a setting other than None or Swipe. See "Setting Screen to Unlock by Tracing Pattern," "Requiring Lock No. (PIN) Entry for Unlocking Screen," and "Setting Screen to Unlock with Password" for details on screen lock methods.
? Troubleshooting
Q. Call does not connect
A. Did you dial all digits for the number? Dial all digits for numbers starting with a "0" area code, etc. A. Is the signal weak? Change locations and call again.
! Emergency Call Cautions
Areas Where Usable
Emergency calls from handset can be made only in SoftBank service areas.
Airplane Mode
Note that emergency calls cannot be made in Airplane mode. Drag Status Bar down and cancel it.
Phone Window Layout

1 Search field. Search contacts. Tap to voice search.
2 Show favorites. 3 Show dialpad. 4 Open menu. 5 Show contacts. 6 Show call history.
Answering Calls (Display Off)
1
Flick up when call is arriving


Call connects.
2
To end call,



Call ends.

Missed Calls
For unanswered calls, notification appears in lock screen.


Notification
- Tap notification twice to check missed call records and call back as needed. When screen is unlocked, appears on Status Bar. Drag Status Bar down for Notifications Window, then Tap notification. When CALL BACK / MESSAGE appear below notification, Tap to call back or send SMS.
+ Arriving Call/Answer Phone Operations
Answering with Answer Phone
As call is arriving, Flick up

- When screen is unlocked,

up A ence Memo.
Playing Back Answer Phone Messages
In lock screen, Tap notification twice Tap message
- When screen is unlocked, Drag Status Bar down for Notifications Window, then Tap notification Tap message.
• To stop playback, Tap Pause.
Editing Subjects of Answer Phone Messages
In Home Screen, (Phone)

Calls er phone Answ

Touch & Hold message

name
Copying Answer Phone Messages to Internal Storage/SD Card
In Home Screen, (Phone)

Calls or phone Answer

Touch & Hold message

sense3 plus /
t where message is
saved CT OK

- Before saving to internal storage, show internal storage.
Rejecting Arriving Calls
As call is arriving, Flick down
- When screen is unlocked, Tap

Not Answering Call and Sending SMS
As call is arriving, Flick up Tap message to send
- When screen is unlocked,


Tap Message to send.
- Tap Write your own... to create and send a message.
Forwarding Arriving Calls
As a call is arriving, flick up

- When the screen is unlocked,

up to forward.
- Set a phone number to forward calls to beforehand. See "Call Forwarding" for details.
Stopping Ringtone and Vibration
As a call is arriving, press the Volume Up or Volume Down key.
Answering Calls (Display On)
1
When a call is arriving,
ANSWER


The call connects.
2
To end call,



Call ends.
Call Window Layout/In-Call Operation

1 Other party photo. 2 Other party name/number. 3 HD Voice (HD+ Voice() can in progress. 4 Mute own voice. 5 Show dialpad. 6 Add call. 7 End call. 8 Call time. 9 Use Speakerphone. 10 Place call on hold. 11 Open menu.
+ In-Call/Voice Memo Operations
Adjusting Call Volume
During call, Volume Up/Down Key
Recording Call (Voice Memo)
During call, Menu V Memo
· To end recording, Tap Stop
Playing Back Voice Memos

Voice Memo
To stop playback, Tap Pause
Editing Subjects of Voice Memos

Copying Voice Memos to Internal Storage/SD Card

- Before saving to internal storage, show internal storage.
Troubleshooting
Q. Difficulty with call
A. It may be difficult to make a call in a location with noise. A. Check the call volume when using Speakerphone. It may be difficult to make a call with a raised call volume. Q. The other party cannot hear me A. Are you covering Mic/Recorder Mic on the bottom surface of handset with your finger, etc.? Make sure not to cover Mic/Recorder Mic. A. Have you muted handset? The other party cannot hear you if handset is muted. Q. Sound experiences popping during a call A. Are you moving location during a call? Popping may occur when switching areas for a better signal. This is not a malfunction.
VoLTE (Voice over LTE) is a system enabling voice calls over LTE networks. Compared to voice calls over conventional 3G connections, high-sound quality calls and reduced time until ringtones sound are possible. VoLTE (HD+) provides a clearer and more natural quality call than conventional VoLTE.
- VoLTE/VoLTE (HD+) are available when the counterpart model is respectively a VoLTE- or VoLTE (HD+)-compatible model from SoftBank/Y!mobile. In addition, it is necessary for both handset and the counterpart model to be within the SoftBank 4G LTE (FDD LTE) service area, with "4G (recommended)" and "Enhanced 4G Mode" enabled.
- See "Service web page (https://www.softbank.jp/mobile/service/global/overseas/volte/)” (Japanese) for information on countries and regions where VoLTE international roaming is supported.

In Home Screen, (Settings)

internet

Mobile network

nced Enhan

G


- Tap Enhanced 4G Mode to toggle on (/) off (☐).

VoLTE/VoLTE (HD+) use 4G network service, and are unavailable when 4G network service is disabled on handset. If VoLTE/VoLTE (HD+) are unavailable, follow the steps below to check whether 4G network service is enabled (
In Home Screen, (Settings)

& internet

Mobile network

Advanced Preferences

network type
- If disabled ( ), tap ( ).
(recommended) to enable it
HD Voice
HD Voice supports a wide range of audio tones for clearer, more natural-quality voice calls.
• Available when the counterpart model is an HD Voice-compatible model from SoftBank/Y!mobile. - HD Voice is compatible with VoLTE and 3G network. Use HD Voice with VoLTE for voice calls of even higher quality.
Optional Services
Use these optional services for voice calls:
Optional Services
The following optional services are available.
Service Description
| Call Forwarding | Divert all/ unanswered calls to a preset number. |
| Voicemail | Divert all/ unanswered calls to Voicemail Center; access messages via handset/touchtone phones. |
| Call Waiting1 | Answer calls during a call. |
| Group Calling1 | Merge multiple calls. |
| Notify Caller ID | Send or hide your number when placing calls. |
| Call Barring | Restrict incoming/outgoing calls by conditions. |
1 Requires separate subscription.
Call Forwarding
1
In Home Screen, (Phone)


Phone opens.
2

Settings



3
Call service settings


Call service settings open.
4
Voice Mail / Call Forwarding


Voice Mail/Call Forwarding opens.
5
Voice Mail / Call Forwarding

forwarding ON

6
Ring Time
Tap the ring time

7
Telephone Number of Forwarding Destination

the phone number input area Enter the forwarding destination phone number

8
CONFIRM


Call Forwarding is set.

Canceling Call Forwarding
In Voice Mail/Call Forwarding screen, tap
Voice Mail /
Call Forwarding

FF CONF


Voicemail
1
In Home Screen, (Phone)


Phone opens.
2

Settings



3
Call service settings


Call service settings open.
4
Voice Mail / Call Forwarding


Voice Mail/Call Forwarding opens.
5

6
Ring Time Tap the ring time
7
CONFIRM
Voicemail is set. [Non-Text]
Voicemail
Voicemail and Answer Phone
Voicemail and Answer Phone differ mainly in the following ways.
- Voicemail: Messages are held at the Voicemail Center. Messages are held even when handset is not turned on or outside a service area. Message playback is subject to your subscription call charges.
- Answer Phone: Messages are held on handset. Use Answer Phone only when handset is turned on or within a service area.
When New Message is Recorded
appears on Status Bar. To play message, Tap
Voicemail in Notifications Window, then follow voice guidance.
+
Canceling Voicemail
In Voice Mail/Call Forwarding screen, tap voice Mail /
Call Forwarding FF CONF
Call Waiting
Requires separate subscription.

In Home Screen, (Phone)


Phone opens.


Settings




Call service settings


Call service settings appear.


for "Call Waiting"



Call Waiting is set.

When Call Arrives during Another Call
A tone sounds; Flick up to begin call.

Canceling Call Waiting

for "Call Waiting" () in all service settings
screen
Group Calling
Requires separate subscription.

During a call,
add call


Phone opens.


Enter number




Call is added.
• Alternatively, in Phone, tap contact, tap number. • Alternatively, in Phone, tap for Call History entry to add.

When call connects,
Merge


Group Calling starts.
Notify Caller ID

In Home Screen, (Phone)


Phone opens.


Settings






Additional settings


Additional settings appear.

Caller ID

Network default / Hide
Number / Show

Number


Caller ID is set.
- Set to Network default to notify number.
Call Barring
Restrict outgoing/incoming calls and SMS messages.
- When attempting to place/send a call/SMS while calling is restricted, a message appears. Message may take time to appear in some areas.
Restriction Description
| - Barring of All Outgoing CallsRestrict all outgoing calls.- Barring of All Outgoing International CallsRestrict international calls; while outside Japan, calls within current country are allowed. | |
| Outgoing CallBarring | - Barring of All Outgoing International Calls except JapanRestrict international calls; while outside Japan, calls within current country and to Japan are allowed.- Stop Barring of Outgoing callsCancel all outgoing call restrictions. |
| Incoming CallBarring | - Barring of All Incoming CallsRestrict all incoming calls.- Barring of All Incoming International CallsReject calls while outside Japan.- Stop Barring of Incoming CallCancel all incoming call restrictions. |
1
In Home Screen, (Phone)


Phone opens.
2


Settings



3
Call service settings

Call service settings opens.
4
Outgoing Call Barring / Incoming Call Barring
5
Follow onscreen prompts

Restriction is set.
+
Call Barring Operations
Setting Call Barring
In Call service settings,
Outgoing Call Barring /
Incoming Call Barring

barring method
Canceling All Outgoing Call Restrictions
In Call service settings,
Outgoing Call Barring S


Barring of Outgoing Call
Canceling All Incoming Call Restrictions
In Call service settings,
Incoming Call Barring S


Barring of Incoming Call
?
Troubleshooting
Q. Calling is not barred
A. Are you using Call Forwarding or Voicemail? Calling may not be barred even if Barring of All Outgoing Calls and Barring of All Incoming Calls are set.
Checking Your Phone Number

In Home Screen, (Settings)


Settings appear.
- Handset number is shown below "Phone number."
Making Phone Settings
Making Phone Settings
Check phone information and make settings. Settable items are the following.
Item Description
| - Sort byChange the sort order of callers/callees in Call History. | |
| Display options | - Name formatChange how caller/callee names are displayed in Call History. |
| Sounds and vibration | - Phone ringtoneSet Phone ringtone.- Also vibrate for callsEnable vibration when calls arrive.- Keypad tonesEnable confirmation tones when Tapping dialpad. |
| Quick responses | Edit an SMS message for when unable to answer a call. |
| Calls | - Additional settingsSet caller IDs.- Answer phoneSet Answer phone.- SoftBank call settingsSet international calling and call barring.- Call service settingsSet rules for incoming and outgoing calls, Voice Mail, Call Forwarding and Call Waiting. |
| Call blocking Set numbers to block calls from. | |
| Voicemail | - NotificationsMake notification settings.- Advanced SettingsCheck Voicemail settings. |
| About | Check build version, open source license, privacy policy, and terms of service. |

In Home Screen, (Phone)


Phone opens.
2

Phone settings open.
3
Set each item

Setting is complete.
+
Phone Setting Operations
Setting Ringtone

Setting Whether Handset Vibrates for Incoming Calls


Setting Whether Dialpad Tones Sound



Editing SMS Message to Send to Caller when Unable to Answer

Checking Storage Available and Recordable Number of Answer Phone Messages and Voice Memos

Setting/Canceling Answer Phone

Checking Answering Message for Answer Phone

Setting Answering Time for Answer Phone

- If arriving calls are disconnected before the answer time set for Answer Phone passes, disable Call Forwarding or Voicemail. See "Call Forwarding" and "Voicemail" for details on Call Forwarding or Voicemail.
Barring Calls from Specified Numbers

Rejecting Calls from Unnotified Numbers

Address Book
Save phone numbers and mail addresses as well as birthdays, nicknames, etc.
Set ringtones for each contact as needed.
! Address Book Caution
Contacts may be altered or lost if the handset is left uncharged or due to accidents, malfunctions, repairs, handset upgrade/replacement, mishandling, etc. Back up important contacts and other data regularly. SoftBank Corp. is not liable for any damages resulting from loss or alteration of contacts.
Adding New Contacts
1
In Home Screen, Drag Favorites Tray to top of Display

2
(Address Book)


Address Book opens.
3



Window for saving new contact opens.
- If confirmation appears, follow onscreen prompts.
4
Set/enter each item




Contact is saved.

Operations when Saving Contacts
Showing Other Savable Items
In window for creating new contact,
More fields
- Save residential address, chat, memos, etc.
Setting (Labels) Groups
In window for creating new contact,
More fields

Label Tap label ( )

- Log in to your Google account beforehand. · To add a new label, in window for creating new contact,
More fields

Create

... Enter

name of label


Saving Type of Phone Number, Etc.
In window for creating new contact, Tap type to save
· For Custom, enter type name


Deleting Entered Phone Number, Etc.
In the window for creating a new contact, for the item
Syncing with Contacts on Server
Sync the handset's Address Book with Google contacts on the server. Also, sign in to a Google Account before syncing with a non-Google Account.
On the Home Screen, go to (Settings)

account to sync


)
Dialing from Contacts
1
On the Home Screen, go to (Phone)


The Phone app opens.
2



Contacts appear.
• Alternatively, to open Contacts from the Home Screen, drag the Favorites Tray to the top of the Display (Address Book).
3
Tap the contact


Contact opens.

Tap number


Handset dials number. Call begins when other party answers.
Messaging
Sending Messages (+Message)...... 70
Using Gmail....71
Using Email....74
Sending Messages (+Message)
Sending New Messages
1
4
New message

5
Tap recipient


Message window opens.
- To send to a phone number/email address not saved in contacts, enter the phone number/email address in the "Enter name and phone number" field, then tap and create message.
6
Tap the message entry field.

7
Enter the message.




The message is sent.
Using Gmail
Use Gmail (Google's webmail service) as well as your work/personal email.
Setting an Account
Set up a Google Account or an email account to use Gmail. When activating Gmail for the first time, the account setup menu appears; complete the setup.
- The account setup menu does not appear if you are already signed in to a Google Account.
- To use your existing account, information such as username (user ID), password, and server name is required.
1
In the Home Screen, tap (Google) → (Gmail).


The account setup menu opens.
- If confirmation appears, follow onscreen prompts.
2
Add an email address

3
Tap account type

4
Follow onscreen prompts

Account setup is complete.
Creating/Sending Gmail
1
In Home Screen, (Google)

2

(Gmail)


Message list opens.
3



Message composition window opens.
4
Enter recipient, subject and text

5



Message is sent.

Operations when Creating Message
Adding Cc/Bcc Recipients
In message composition window, in Recipient field → Enter recipient
Attaching Files
In message composition window, Select where file is saved Select file To attach files saved in Google Drive™, select insert from Drive.
Selecting Recipients from Address Book
In message composition window, m Contacts Select recipient
Setting Confidential Mode
In message composition window, : Minimal mode Set each item
Saving Current Message as Draft
While creating a message:
Discarding the current message
In the message composition window,
Opening a new Gmail
When a message arrives, a new message notification appears on the lock screen.

On the lock screen, tap the new message notification twice.


The message window opens.
- For two or more new messages, the message list opens; tap one.
- When the screen is unlocked, an icon appears on the status bar.
Drag the status bar down, then tap the notification.
Opening Gmail

On the Home screen, tap (Google).



Tap (Gmail).


The message list opens.

Tap the message.


Message window opens.

Operations when Opening Messages
Replying to Messages
In message window, for message to reply to
Create message


To reply to all, for message to reply to



· Alternatively, at bottom of message window, Tap

/ Reply all.
Forwarding Messages
In message window, for message to forward

Forward Create message

· Alternatively, at bottom of message window, Tap
Forward
Resetting Messages as Unread
In message window,

- Alternatively, in message list, tap the icon for the message to reset as unread (→ → ←)
Deleting Messages
In message window,

- Alternatively, in message list, tap the icon for the message to delete (→ →)
Archiving Messages
In message window,

- Alternatively, in message list, tap the icon for the message to archive ( )
Syncing Accounts Manually
In message list, drag down
- Sync sent and received messages manually at any time regardless of the automatic sync settings.
Using Email
Send/receive email using (Email), an email-only application.
Setting an Account
Set up an email account to use email.
When activating (Email) for the first time, the account setup menu appears; complete setup.
• Information such as username (ID), password, and server name is required.
1
In Home Screen, Drag Favorites Tray to top of Display


(Tools) (Email)


Account setup menu opens at first activation.
- If confirmation appears, follow onscreen prompts.
2
Follow onscreen prompts to set up account

Account setup is complete.
Creating/Sending Email
1
In Home Screen, Drag Favorites Tray to top of Display

(Tools) (Email)


Message list opens.
2



Message composition window opens.
3
Enter recipient, subject and text


![Tennessee's meeting Tennessee's meeting will start at 4 PM in hour [1]](/content/2026/06/1342818/images/324f4a1da8dcdeb63d1d295b9bc4d63b33d15fcbca000ea9ceb020bbedb93841.jpg)

Message is sent.

Operations when Creating Message
Adding Cc/Bcc Recipients
In message composition window, in Recipient field

Enter recipient
Attaching Files
In message composition window,




Select where file is saved Select file
Saving Current Message as Draft
While creating message,

ft
Discarding Current Message
In message composition window,


DISCARD
Adding Quick Response Text
In message composition window,

lick
response


Opening New Email
When message arrives, new message notification appears in lock screen.
1
In lock screen, Tap new message notification twice


Message window opens.
- For two or more new messages, message list opens; Tap one.
- When screen is unlocked, appears on Status Bar. Drag Status Bar down, then Tap notification.
Opening Email
1
In Home Screen, Drag Favorites Tray to top of Display


(Tools) (Email)


Message list opens.
2
Tap message


Message window opens.

Operations when Opening Messages
Replying to Messages
In message window, Create message

• To reply to all,


Forwarding Messages
In message window,




Resetting Messages as Unread
In message window,

· Alternatively, in message list, Tap icon for message to
reset as unread ( ). → ↙ → ←
Deleting Messages
In message window,


· Alternatively, in message list, tap the icon for the message to
delete ( ) → □ → □
Syncing Accounts Manually
In message list, drag down
- Sync sent and received messages manually at any time regardless of the automatic sync settings.
Internet
Using the Internet (Chrome™)....78
Using the Internet (Chrome™)
Use Chrome simply by entering words to search for or URLs.

TLS
TLS (Transport Layer Security) is a protocol for encrypting sent/received data. While in a screen connected by TLS, data is encrypted to safely send/receive private information, credit card numbers, corporate secrets, etc., and provide protection against online threats (eavesdropping, falsification, impersonation, etc.).

TLS Caution
When opening a secured page, users must decide at their own discretion whether or not to open the page using TLS. SoftBank Corp. and the Certification Authorities Symantec Website Security G.K. and Cybertrust make no guarantees whatsoever to users regarding the security of TLS.
Using Chrome

On the Home Screen, tap (Chrome).


Chrome opens.
If a confirmation appears, follow the on-screen prompts.

Tap the text entry field.


Enter a search string or URL.




Search results appear or a website opens.

Chrome Operations
Opening New Tabs
Open multiple websites in different tabs to easily switch between them.
In Chrome,


- To switch tabs, tap and then select the target tab. The number in changes with the number of tabs.
Opening Recent Tabs
In Chrome,



Viewing Websites without Leaving Browsing History, Cookies, Etc.
In Chrome,


prompts
Closing Tabs
In Chrome,


- Alternatively, flick tab left/right to close.
- Number in changes with number of tabs.
Searching within Website
In Chrome,





Search results are highlighted.
Saving (Downloading) Images
In Chrome, touch & hold image


- ✅ appears on Status Bar when image is saved (downloaded). To open the image, tap download complete notification in Notifications Window.
- Open saved (downloaded) image from (Files), (Photos), etc.

Opening Saved (Downloaded) Image, Etc.
In Home Screen, (Files)



Downloads Tap image, etc.
· If confirmation appears, follow onscreen prompts.
Adding Bookmarks
1
In Home Screen, (Chrome)


Chrome activates.
2
Show Website to add

3
...

4
☆ ( ★ )


Current Website is added to Bookmarks.
+ Bookmark Operations
Editing Bookmarks
In Chrome, tap the bookmark icon to edit a bookmark.
Edit each item as needed.
Moving Bookmarks
In Chrome, tap the bookmark icon to move a bookmark.
Select the new location.
- The SoftBank folder and bookmarks within the SoftBank folder cannot be moved.
Deleting Bookmarks
In Chrome, tap the bookmark icon to delete a bookmark.
Delete the selected bookmark.
Checking Browsing History
1
On the Home Screen, tap (Chrome).


Chrome opens.
2


History window opens.
3
Tap record


Website opens.
Setting Chrome
Make Chrome settings. Settable items are the following.
| Item Description | |
| Sign in to Chrome | Sign in to your Google Account and make settings for bookmarks, history, etc. View account information. |
| Search engine Select a search engine. | |
| Passwords | Enable or disable the saving of user names and passwords by websites, confirm/delete websites that have saved passwords, etc. |
| Payment methods | Set whether to automatically enter payment information in forms, and edit credit card information. |
| Addresses and more | Set whether to automatically enter information such as residence addresses, phone numbers and mail addresses in forms, and edit residence addresses and other information. |
| Notifications Make notification settings. | |
| Privacy | Set whether to show suggestions for an access error, whether usage and error reports are sent, etc. |
| Accessibility Set text size, etc. | |
| Site settings | Set whether to allow cookies, enable JavaScript, etc. |
| Languages Make language settings. | |
| Lite mode | Set whether to use the Google server for faster page loading. |
| Downloads | Set save destination, etc. for downloaded data. |
| About Chrome | View version information, etc. about Chrome. |

In Home Screen, (Chrome)


Chrome activates.


Settings Set items


Settings are complete.
- For some items, additional settings may appear when tapping the item.
Camera
Capturing Photos/Videos 84
Capturing Photos/Videos
Photos and videos taken with handset are saved to handset (internal storage).
To save them on an SD card, insert the SD card before using the camera, then change the save location as follows.
On the Home screen, tap (Camera).


! Camera Cautions
General Use
Mind etiquette when using the camera.
Test the camera before shooting special moments.
Do not use the camera in places where photography is prohibited.
Shot images may not be used or transferred without the copyright holder's (photographer's) permission, except for personal use.
If the Lens Becomes Dirty
Fingerprints or smudges on the lens prevent capturing clear images. Wipe the lens with a soft cloth beforehand.
Avoid Exposure to Direct Sunlight
Be careful not to expose the lens to direct sunlight for long periods. This may discolor the color filter and affect the color of images.
Mobile Light Warning
Do not turn on the Mobile Light close to eyes, look directly at the Mobile Light when it is on, or shine the Mobile Light in eyes; this may affect eyesight or cause other problems.
Capturing Photos
In Home Screen, (Camera)

- If confirmation appears, follow onscreen prompts.
Drag shooting mode at bottom to left/right and select
Picture
Photo Viewfinder appears.
Aim Back Camera at subject

- Drag up/down to adjust brightness.
- Pinch/Spread to zoom out/in. Also drag adjustment bar shown during Pinch/Spread left or right to zoom out/in. Tap for Wide-Angle Back Camera; capture with wide-angle of view. Tap for Standard Back Camera; capture with standard angle of view.
- With Back Camera, Tap subject for focus lock. To cancel, Tap area outside the focus mark.
/ Volume Up/Down Key

Shutter clicks and photo is saved.
- If focus is locked, alternatively, tap the focus mark to capture a photo. To capture continuously, touch and hold or press the Volume Up/Down key for 1+ seconds.
Troubleshooting
Q. Camera exits suddenly
A. Continuing to use the camera while the handset is warm causes a warning to appear, after which the camera saves captured image data and exits.
A. The camera exits automatically after a period of inactivity.
A. The camera automatically exits when the battery level is very low. Charge the handset adequately before using the camera.
Q. Images are dark/grainy
A. Is there a strong light near the subject, or a strong light source in the screen? Avoid letting a strong light source (the sun, light, etc.) in the screen. Leaving the handset in a warm place for a long time or where the camera is in direct sunlight for a long time may affect image quality.
Q. Images captured with Mobile Light appear whitish
A. A finger or cover near the lens can reflect light from Mobile Light and cause captured images to appear whitish.
Photo Viewfinder (Back Camera) Layout

1 Recognition icon 1
Subject recognized by AI (person ( ), dog ( ), cat ( ), cuisine ( ), flowers ( ), evening view ( ), fireworks ( ), B&W ( ) ).

2 Camera switch
Change angle of view (standard/wide-angle). Tap for Standard Back Camera; capture with standard angle of view ( ). Tap for Wide-Angle Back Camera; capture with wide-angle of view ( ).
3 Google Lens™
Use Google Lens to copy text captured with Camera and to search for products.
4 Shooting menu
Change shooting scene.
5 Front/Back Camera switch
Switch between Front Camera and Back Camera.
6 Mobile Light
Change Mobile Light setting.
7 Settings
Access various Camera settings.
8 HDR indicator 2
Appears when HDR function activates for capture.
9 Capture photo
10 Photos/thumbnail
Open Photos, or view immediately captured photo/video.
11 Shooting mode
Drag left/right to change shooting modes (Video / Picture / Time Lapse).
1 Appears during AI Auto.
2 Appears when Auto HDR is enabled.
- Indicators shown in Viewfinder and available functions/settings vary depending on Camera type and shooting mode/scene.
Photo Viewfinder (Front Camera) Layout

1 Selfie Flash
Enable so entire screen fires in place of a flash; people appear bright in selfies taken at night.
2 Adjustment bar 1
Set manually.
3 Bokeh background soft focusing 2
4 AQUOS beauty 2
Set whether to use AQUOS beauty function.
5 AQUOS beauty setting icon 3
Adjust skin tone, diminutive features, color, brightness, and large eyes.
6 Reset icon
Reset manual adjustments.
7 Zoom ratio
1 Appears after tapping Bokeh icon or AQUOS beauty setting icon. 2 Appears when flicking right edge of display to the left. 3 Appears when AQUOS beauty function is enabled.
- Indicators shown in viewfinder and available functions/settings vary depending on camera type and shooting mode/scene.
Recording Videos
1
In Home Screen, tap (Camera)

- If confirmation appears, follow onscreen prompts.
2
Drag shooting mode at bottom to right and select
video

图
Video Viewfinder appears.
· Drag shooting mode at bottom to left and select
Time
Lapse to capture video where passage of time is sped up for a compressed-time video.
3
Aim Back Camera at subject

- Drag left/right to adjust brightness.
- Pinch/Spread to zoom out/in. Also drag adjustment bar shown during Pinch/Spread up or down to zoom out/in. Tap for Wide-Angle Back Camera; capture with wide-angle of view. Tap for Standard Back Camera; capture with standard angle of view.
- With Back Camera, Tap subject for focus lock. To cancel, Tap area outside the focus mark.
4
©


Video recording starts (window while capturing).
- During video capture, Tap or Press Volume Up/Down Key to capture a photo.
- Enable AI Live Story (to create a short movie separately from the captured video. See "AIライブストーリーが作成したショートムーピーを再生する (http://help.mb.softbank.jp/aquos-sense3-plus/04-06-06.html)" (Japanese) for details.
5
C


Tone sounds and video is saved.
Troubleshooting
Q. Camera exits suddenly A. Continuing to use Camera while handset is warm causes warning to appear, after which Camera saves captured image data and exits. A. Camera exits automatically after a period of inactivity. A. Camera automatically exits when battery level is very low. Charge handset adequately before using Camera. Q. Images are dark/grainy A. Is there a strong light near the subject, or a strong light source in the screen? Avoid letting a strong light source (the sun, light, etc.) in the screen. Leaving handset in a warm place for a long time or where Camera is in direct sunlight for a long time may affect image quality. Q. Images captured with Mobile Light appear whitish A. A finger or cover near the lens can reflect light from Mobile Light and cause captured images to appear whitish.
Video Viewfinder Layout

1 Mobile Light
Change Mobile Light setting.
2 Front/Back Camera switch
Switch between Front Camera and Back Camera.
3 AI Live Story 1
If AI Live Story is enabled ( ) when a given length of video is captured, AI adds effects and BGM to attractive scenes to create a short movie.
4 Shooting menu
Change shooting scene.
5 Settings
Access various Camera settings.
6 Camera switch
Change angle of view (standard/wide-angle).
Tap for Standard Back Camera; capture with
standard angle of view.
Tap for Wide-Angle Back Camera; capture with
wide-angle of view.
7 Capture video
8 Photos/thumbnail
Open Photos, or view immediately captured photo/video.
9 Shooting mode
Drag up/down to change shooting modes (Video
Picture / Time Lapse).
10 Google Lens
Use Google Lens to copy text captured with Camera and to search for products.
1 Unavailable when video size is
4K (3840×2160).
HD (1920×1080) 60fps
2 If AI creates a short movie with AI Live Story enabled (), appears. Tap the icon to open the Short Movie Playback screen.
- Indicators shown in the Viewfinder and available functions/settings vary depending on the Camera type and shooting mode/scene.
Video Viewfinder Layout While Capturing

1 Captured photo: Appears after capturing a photo while capturing a video. 2 Shooting time 3 Battery level 4 Confirm short movie creation 1: Flashes when a short movie is finalized. 5 Zoom ratio 6 Stop capturing 7 Photo capture 2
1 Operates when AI Live Story is enabled (). 2 Photo capture is unavailable when video size is FULL HD (1920×1080) 60fps.
- Indicators shown in the Viewfinder and available functions/settings vary depending on the Camera type and shooting mode/scene.
Music & Images
Listening to Music (YT Music).... 90
Viewing & Managing Photos/Videos (Photos)...... 92
Listening to Music (YT Music)
Enjoy a broad range of music contents including official albums and music videos. Playing back music saved to internal storage/SD Card is described as an example.
Sign in to a Google Account first, and in YT Music,

Settings

y & downloads and enable
evice
files

Play Music
Playing High-Resolution Audio
Handset supports high-resolution audio playback.
Handset also supports Qualcomm® aptX™ HD audio.
File Formats
Supported file formats:
· 3GPP, MPEG-4, ADTS raw AAC, MPEG-TS, FLAC, GSM, MIDI, RTTTL/RTX, OTA, iMelody, MP3, MKV, WAVE, OGG
Playing Music
1
In Home Screen, (Google) (YT Music)


YT Music opens.
- If confirmation appears, follow onscreen prompts.
2
Library


Library opens.
3
Albums /
Songs /
Artists

4
DEVICE FILES

5
Tap item

/ Tap song


Song plays.
· For
Songs (in),

song directly.

Opening Music Playback Screen
While playing a song, tap the playback bar at the bottom of the display.
Music Playback Screen Layout

1. Song image. 2. Song title/artist. 3. Drag slider to adjust playback position. 4. Play previous song/play current song from beginning. 5. Add to playlist, add to queue, etc. 6. Play next song. 7. Pause/play. 8. Show list of songs.
Creating Playlists
1
In Home Screen, tap (Google) (YT Music).


YT Music opens.
- If confirmation appears, follow onscreen prompts.
2

3

4
Create new playlist


Enter title




Playlist is created.

Adding Currently Playing Song to a Playlist
In Music Playback screen, playlist name


playlist Tap


Song is added to playlist.
Viewing & Managing Photos/Videos (Photos)
View photos/videos saved in internal storage, on SD Card and in Google online storage. Viewing after logging in to a Google account is described.

Font Cautions
If no photos or videos are saved on handset or SD Card, operations such as Match with movie in file view window may be unavailable. In file view window, Tap
to device to save files to handset.

Viewing Photos/Videos
View captured/downloaded photos and videos.
Image File format
Photo JPEG, PNG, GIF, BMP, WebP, HEIF
Video 3GPP, MPEG-4, MPEG-TS, WebM, Matroska

In Home Screen, (Photos)


Photos opens.
- If confirmation appears, follow onscreen prompts.

Tap photo/video


Photo/video is played back (file view window).
Icons in Photos
Icons below appear according to shooting mode, settings, etc. used.
appears with number of 2 or more photos taken while capturing video. Tap a photo in Photos and then Tap Match with movie in file view window to play video or photo. appears for photos captured with Intelligent Framing. Tap photo for original image (captured photo) and a recommended image (intelligently framed photo) to appear at bottom of Display. Flick left/right in thumbnails to toggle original and recommended images. may not appear immediately after activating handset. Wait a while and then re-open photo.
+ Photo/Video Viewing Operations
Selecting Multiple Files
In Photos, Tap photo/video ( )
Tap photo/video to toggle selected (√unselected (○). · Alternatively, Touch & Hold a photo/video (▶Tap) another photo/video.
Changing Photos Window Layout
In Photos, Comfort Review / Day
view / onth view
• Alternatively, in Photos, pinch or spread.
Creating an Album, Shared Album, Movie, Animation, or Collage
In Photos, tap Shared Album, Movie,
Animation, or Collage. Follow the onscreen prompts.
Checking Photo or Video Details
In the file view window,
· If it is hidden, tap Display first.
Using Slideshow
In the file view window,
- To stop the slideshow, tap the image. · If it is hidden, tap Display first.
Saving Photos/Videos on Handset
In the file view window, tap device.
· If it is hidden, tap Display first.
Adding Photos/Videos to Album
In the file view window, tap Album. Follow
onscreen prompts
If it is hidden, tap Display first.
Deleting Photos/Videos from Handset
In the file view window, from the device
Follow onscreen prompts
Backup data in Google online storage is not deleted. If it is hidden, tap Display first.
Archiving Photos/Videos
In the file view window, Archive. Follow
onscreen prompts
- In Photos, tap ≡ to view archived photos/videos. If it is hidden, tap Display first.
Saving Images as Wallpapers or in Address Book Contact Photos
In the file view window for a photo, tap. Follow
onscreen prompts
If it is hidden, tap Display first.
Printing Photos
In the file view window for a photo, follow
the on-screen prompts.
- Also use this to save images to internal storage or SD card in PDF format. If is hidden, tap Display first.
Enabling/Disabling Loop Video Playback
In the file view window for a video,
- tap Loop video to toggle it on ( ) or off ( ). If is hidden, tap Display first.
Saving a Frame from a Video as a Photo (Frame Capture)
In the file view window for a video, tap Frame
Capture. Drag left/right to view the frame
you want to capture.
The shown frame is saved to internal storage or SD card.
If is hidden, tap Display first. To move backward/forward frame by frame, tap / or drag the frame left/right. To save the current image as a photo and share it, tap and follow the on-screen prompts. Install an additional application capable of image editing to change the shown content.
Selecting a Video Playback Application
In the file view window for a video, tap application.

Zooming In/Out on Photos
In the file view window for a photo, tap Display twice or pinch/spread.
Checking Photos Captured While Capturing a Video
In the file view window for a video, flick the screen up.

- If Match with image is hidden, tap Display first.
Application Basics
Confirmation when First Activating Applications...... 96
Applications....98
Adding/Deleting Applications....100
Confirmation when First Activating Applications
Set the operation of applications when activating for the first time.
The type and content of a confirmation differ with the application. The following explains two types of confirmation: First things first and Battery optimization.
Setting Required Permissions for Applications
Permit applications to use data on handset, Camera, etc. Activating (Email) for the first time is described as an example.
- An application may not function correctly if permission to use it is not set.
1
In Home Screen, Drag Favorites Tray to top of Display

2

(Tools) (Email)

· If Privacy Policy window appears, Tap AGREE
3
In First things first confirmation,
JEXT

4
DENY
LOW


Setting is complete.
- Normally, select ALLOW to permit usage of the function.
- For several functions, continue in the same way.

Other Ways to Set Required Permissions for Applications
Setting Functions to Use by Application
In Home Screen, (Settings)


notifications

Tap application
name

issions Tap

- Tap function to toggle on()/off( ).

- If confirmation appears, follow onscreen prompts.
Setting Applications with Permitted Usage by Function
In Home Screen, (Settings)


notifications

anced App p


Tap function Tap application name
- Tap application name to toggle on (/) off ().
- If confirmation appears, follow onscreen prompts.

Setting Battery Optimization
Enable Battery optimization to prevent applications from running while Display is turned off (except while charging).
- Confirmation for optimizing Battery appears when launching or making settings for some applications. Normally, ignore Battery optimization. Optimizing the Battery may cause some applications to exit.
- If Battery optimization is enabled, applications are disabled while Display is turned off (except while charging). Applications/functions may become unusable or other unintentional operation may occur.
Setting Battery Optimization in Settings
1
In Home Screen, (Settings)

ifications

2
Advanced

al app access

3
Battery optimization

4
Not optimized

ops

5
Tap application name

mize / Don
optimize

DONE


Setting is complete.
Applications
Activating Applications

In Home Screen, Drag Favorites Tray to top of Display


Tap application


Application activates.
- If confirmation appears, follow onscreen prompts.
- Some applications can be activated from Home Screen.

Using Applications
Setting Required Privileges for Using Applications
Some applications first require permission to access
handset data or privileges to access important functions such as photographing.
Confirmation appears for applications requiring permission when first activated. Follow onscreen prompts.
- See "Confirmation when First Activating Applications" for details.
Function Shortcuts
With some applications, Touch & Hold for shortcuts to functions. Tap function shortcut to launch function directly.

Exiting Applications

In any application, Tap repeatedly


Home Screen returns and application exits.
- Home Screen also returns when Tapping on Navigation Bar, but application does not exit. Exit it from recent apps window. See "Opening Recent Apps Window" for details.

Where to Obtain Applications & Updates
Use Google Play™ to obtain new applications or update installed ones. See "Adding/Deleting Applications" for details.
Opening Recent Apps Window
1


Recent apps window opens.
In the app list, the recent apps window does not appear by flicking up. When swipe up on the Home button is disabled, tap on the Navigation Bar for the recent apps window. See "Navigation Bar" and "System Settings" for details.


Opening Most Recently Activated Application
Flick right
When swipe up on the Home button is disabled, tap in the recent apps window.

Recent Apps Window Layout

1 Activate recently used applications. 1 2 Favorites Tray. 3 Show application menu. 4 Remove all applications from the list. 2
1 Flick up to remove from the application list. 2 Appears when flicking the application list to the right.

Application Menu Operations
Checking Application Information
In the recent apps window, tap the icon of the application in the list.

App info
May not be usable with some applications.
Splitting Screen (Multi-Window)
In the recent apps window, tap the icon of the application in the list.

Split screen: Follow onscreen prompts.
- See "Multi-Window" for details.
- May not be usable with some applications.
Pinning Screen
In the recent apps window, tap the icon of the application in the list.

Pin


- Appears when "Screen pinning" is enabled. See "Security & Location Settings" for details.
Adding/Deleting Applications
Download a variety of applications (free/paid) from Google Play. Change the settings of downloaded applications to enable manual or automatic updates. Sign in to a Google Account beforehand.

Getting Help with Google Play
In Google Play,




The Google Play Help window opens.

Google Play Cautions
Application Installation Disclaimer
Many different kinds of applications can be installed on the handset from Google Play (provided by Google LLC). SoftBank Corp. is not responsible in any way for user-installed applications (quality, reliability, legality, fitness for a purpose, credibility, accuracy, etc.) or resulting malfunctions (viruses, etc.).
Google Play Operations & User Interface
Operations and user interface are subject to change due to automatic application updates or other reasons.

Installing Free Applications

In Home Screen, tap (Play Store).


Google Play opens.
- If confirmation appears, follow onscreen prompts.

Tap free application.

Tap Install.


Application downloads and installs.
- If confirmation appears, follow onscreen prompts.
Purchasing Applications
1
In Home Screen, tap (Play Store).


Google Play opens.
- If confirmation appears, follow onscreen prompts.
2
Tap paid application

3
Tap price

- If payment confirmation appears, follow onscreen prompts.
4
BUY

5
Enter password for Google account



- If confirmation appears, follow onscreen prompts.
6
OK


Application downloads and installs.
- If confirmation appears, follow onscreen prompts.
Purchased Applications
Payment
Pay once. Re-downloads of uninstalled applications are free of charge.
Use on Other Android™ Devices
Install same application on other Android devices under same Google Account at no added cost.
+
Refund Requests
Request refunds within designated period. Returned applications are deleted from handset; no payment is required. One refund request per application.
In Google Play,






application




!
Application Purchase Disclaimer
Purchase applications at your own risk. SoftBank Corp. is not responsible for any disadvantage resulting for user or third parties.
Updating Installed Applications

In Home Screen, (Play Store)


Google Play opens.
- If confirmation appears, follow onscreen prompts.



My apps & games


Tap application




Application downloads and installs.
- If confirmation appears, follow onscreen prompts.

Making Application Update Settings
Setting Automatic Update Options
In Google Play,





apps
Select update item


Setting Automatic Update by Application
In Google Play,

games Tap

application


Update
- If confirmation appears, follow onscreen prompts.
- Tap Enable auto update to toggle on()/off ( ).

- Automatic update is not available for some applications.
Uninstalling Applications
Applications installed via Google Play can be deleted (uninstalled).

In Home Screen, (Play Store)


Google Play opens.
- If confirmation appears, follow onscreen prompts.




My apps & games


Tap application
![My apps & games Options Accessories Library Manage On this device [52] 6000000001 Microsoft Office](/content/2026/06/1342818/images/7442ee8304a4352ccf05aac8b4bf4cc0222007e15f39fc6612c9361c6440122f.jpg)
Uninstall

OK


Application is deleted.
Managing Data
File Storage....106
Importing Data from Other Mobiles.... 107
File Save Location
Save data to internal storage or SD Card.
Default save location is internal storage; save location when creating data may be changed depending on application.
Main file types and save locations are the following.
File Type Description
| Contacts,Bookmark,Calendar, Mail | Created files are saved to internal storage. Save locations cannot be changed. |
| Photos, videos | Created files are saved to internal storage. |
- See "Internal Storage and SD Card" for more about SD Cards including insertion/removal procedure.
Backup & Restore
Backup/Restore Options
Backup and restore options are the following.
Option Description
| Corresponding applications | Depending on application, backup/restore settings can be changed. |
| Data transfer | Use Data transfer to import data on other mobiles or SD Card data saved on handset, or save (back up) handset data to SD Card.See "Importing Contacts via Bluetooth®(Data Transfer)," "Importing Data from SD Card (Data Transfer)," and "System Settings" for details. |
| Transfer to other devices (e.g., PCs) | Connect handset to a PC or other device using a commercially available USB Type-C cable to exchange data. |
Importing Data from Other Mobiles
Import data from other mobiles, etc. using Bluetooth® or SD Card.

Importing Data with Wi-Fi Direct® (Data Transfer)
Transfer data from previously used smartphone to handset by connecting via Wi-Fi Direct.
Transfer data to handset without connecting to network or saving data on SD Card.
In Home Screen, (Settings)
Advanced

transfer Take



Follow onscreen prompts
Receiving Data via Bluetooth® (e.g., Address Book)
When data reception request arrives, notification appears in lock screen. To receive data:

Tap Bluetooth® share notification twice

In Home Screen, a*ears on Status Bar. Drag Status Bar down, then Tap Bluetooth® share notification.

ACCEPT


After data reception, Drag Status Bar down


Notifications Window opens.

Tap Bluetooth® share notification


Tap file


Data is saved.
- If confirmation appears, follow onscreen prompts.

Opening Files Received by Bluetooth® Transfer
In Home Screen, (Settings)

devices

Connection preferences

ved files Tap


Follow onscreen prompts
Importing Contacts via Bluetooth® (Data Transfer)
Import contacts from other mobiles using Bluetooth®.
- Enable Bluetooth® beforehand.
1
In Home Screen, (Settings)

2
System

hced Data

er

3
Take over via SD card / Bluetooth.


Data transfer window opens.
- To transfer data from iPhone, tap Take over via Wi-Fi, then follow onscreen prompts. In the Data transfer window, tap Function information to view a video tutorial (Japanese) on the Sharp website.
4
Data import

Import phonebook data from smartphone.

- If the SD card is not inserted or there is no backup file on the inserted SD card, the Select device to import from window appears. Follow onscreen prompts.
5
Follow onscreen prompts


Import of contacts is complete.

Caution for Importing Data
Import is not available if there is only a little free space in internal storage. The process stops if the battery runs low. Operate with adequate battery charge whenever possible.
Importing Data from SD Card (Data Transfer)
Import data (Address Book, Schedule (Calendar), User/Learning dictionary (S-Shoin), emopa) saved to SD Card on other mobiles or handset to handset.
- Insert SD Card containing a backup file beforehand. See "Inserting SD Card" for details.
- Address Book data (contacts) may not be imported correctly depending on the device used for saving them.
1
In Home Screen, (Settings)

2
System

Advanced Data

Transfer

3
Take over via SD card / Bluetooth.


Data transfer window opens.
- To transfer data from iPhone, Tap Take over via Wi-Fi, then follow onscreen prompts. In Data transfer window, Tap Function information to view a video tutorial (Japanese) on Sharp Website.
4
Data import



5
Tap item to import

file to import


registration
delete and register

6
YES

Import starts.
- If confirmation appears, follow onscreen prompts.
7
Complete

Import is complete.
!
Cautions for Importing Data
Import is not available if there is only a little free space in internal storage. Process stops if battery runs low. Operate with adequate battery charge whenever possible. When importing User/Learning dictionary (S-Shoin), existing User/Learning dictionary (S-Shoin) data in internal storage is deleted.
Wi-Fi/Bluetooth®
Connecting by Wi-Fi....112
Using Bluetooth® Function.... 118
Using Tethering.... 122
Connecting by Wi-Fi
Handset supports Wi-Fi (wireless LAN). Access the Internet via household Wi-Fi networks.

Automatic Updates for Optimizing Wi-Fi Connection
While using Wi-Fi, updates for optimizing connection may be received or applied automatically.
Connecting Selected Access Points

In Home Screen, (Settings)


Network & internet


Wi-Fi


Wi-Fi menu opens.

Use Wi-Fi()



Wi-Fi is enabled.
- Access point search starts; available access points appear upon completion.
- Tap Use Wi-Fi to toggle on ( )/off ( ).


Tap access point


Enter password

NECT


Handset connects to the access point.
- Password (indicated by WEP, WPA, KEY, etc.) may be found on a label on your Wi-Fi router. For details, contact the vendor of the router. For public wireless LAN services, check the password with your ISP.
- Depending on access point, password entry may not be required.
+ Wi-Fi Operations
Enabling/Disabling Automatic Use of Wi-Fi when High-Quality Network Is Saved (Home Network, Etc.)

Enabling/Disabling Available Network Notifications

Installing Certificates

Enabling/Disabling Network Rating Provider

Checking MAC Address

Checking IP Address

Checking Access Point Activity while Connected
In Wi-Fi menu, tap access point - Connection activity, signal strength, frequency, security, etc. appear.
Troubleshooting
Q. Cannot detect access points
A. There may be multiple access points using neighboring channels. In this instance, handset may not detect access points correctly.
Entering Details Manually to Connect
1
In Home Screen, (Settings)

2
Network & internet

3
Wi-Fi


Wi-Fi menu opens.
4
Use Wi-Fi()


Wi-Fi is enabled.
- Tap Use Wi-Fi to toggle on()/off().

5
Add network
6
Enter network name
7
Select security
8
Enter password
9
SAVE

Handset is connected.
- Entering a password is not required if an access point is not security protected.
Deleting Connected Access Points
1
In Home Screen, (Settings)

2
Network & internet

3
Wi-Fi


Wi-Fi menu opens.
4
Tap connected access point

5
FORGET


Handset disconnects from the access point.
- After disconnecting from an access point connection, the password may need to be entered again to reconnect.
Deleting Saved Access Points
In Home Screen, (Settings)

Network & internet

Wi-Fi

Wi-Fi menu opens.
Saved networks

Tap access point

FORGET

The access point is deleted.
Using Wi-Fi Direct
Use Wi-Fi Direct to establish a Wi-Fi connection with other Wi-Fi Direct compatible devices with no need for an access point or Internet connection.
1
In Home Screen, tap (Settings)

Internet

2
Wi-Fi

Wi-Fi()



Wi-Fi is enabled.
- Tap Use Wi-Fi to toggle on ( )/off ( ).
3
Wi-Fi preferences

4
Advanced

Direct

Found Wi-Fi Direct compatible devices appear in Peer devices field.
- If target device does not appear, Tap SEARCH FOR DEVICES to try searching again.
5
Tap target device Follow onscreen prompts for authentication

Handset connects to the device.
- If connection is not accepted after a certain period, the connection request is canceled. • To stop the connection, Tap the connected device OK.
Using Bluetooth® Function
Connect handset to other Bluetooth® devices (e.g., headset) for handsfree conversations, or connect to other Bluetooth®-capable mobile phones, etc. to exchange data.
Bluetooth® Connectivity
The Bluetooth® function is a technology that enables wireless connection with PCs, Bluetooth® devices with handsfree functionality, etc. such as the following.
Function Description
Sound output Listen to music, audio, etc. wirelessly.
Handsfree Use Bluetooth® devices (e.g., headsets) for conversation handsfree conversations.
Data exchange Exchange data with Bluetooth 8 devices.
Enabling Bluetooth® Function
1
In Home Screen, (Settings)

2
Connected devices

3
Connection preferences

4
Bluetooth

Bluetooth® menu opens.





Bluetooth® is enabled (On).
• To disable Bluetooth®,



Renaming Handset Name that Appears on Other Devices
In Bluetooth® menu,
Device name Enter name

RENAME
· Available when "Bluetooth" is enabled.

Troubleshooting
Q. Cannot use Bluetooth®
A. Handset may be in Airplane mode. If in Airplane mode, Bluetooth® function is disabled. Bluetooth® function can be enabled again after placing handset in Airplane mode.

Bluetooth® Cautions
Connection
Bluetooth® connection may not be possible with some Bluetooth® devices. In addition, noise may interfere with wireless or handsfree conversations.
File Transfer
Files may not appear correctly on recipient devices.
Pairing Bluetooth® Devices
Search for and pair nearby Bluetooth® devices. Paired Bluetooth® devices can be connected easily.
- Set Bluetooth® devices pair to be discoverable on handset first.

In Home Screen, (Settings)


Connected devices


Pair new device


Found Bluetooth® devices appear in Available devices.

Tap target device

5
Continue by following onscreen prompts to authenticate


Pairing completes; handset connects to some devices (e.g., handsfree devices) automatically.
- Authentication procedure varies by device. Passkey entry may be required.
- Passkey is a 1 to 16-digit number or a set of characters/symbols required for authentication between handset and other devices.
Connecting to Paired Bluetooth® Devices
Connect handset and paired Bluetooth® device.
- Enable the Bluetooth® function on handset and the paired Bluetooth® device beforehand.
1
In Home Screen, (Settings)

devices

2
Previously connected devices


Screen of previously connected device appears.
3
Tap target device


Handset connects to the device.

Connection by Accepting Connection Requests
Handset automatically accepts connection requests from paired devices. For unpaired devices, set handset to be discoverable, then perform pairing operation on other devices. When connection request arrives, follow onscreen prompts.
- If confirmation appears, follow onscreen prompts.
+ Paired Bluetooth® Device Operations
Renaming Paired Devices
In screen of previously connected device, for paired
device Enter name

Unpairing Devices
In screen of previously connected device, for device
to unpair

GET FORC

EVICE
Receiving Data via Bluetooth®
See "Receiving Data via Bluetooth® (e.g., Address Book)" and "Importing Contacts via Bluetooth® (Data Transfer)" for details.
Sending Data via Bluetooth® (e.g., Address Book)
1
In Home Screen, Drag Favorites Tray to top of Display → (Address Book)


Address Book opens.
2
Tap contact


Contact opens.
3

Share

ooth

- If confirmation appears, follow onscreen prompts.

Tap target device


Data is sent.

Sending to Several Contacts
Touch & Hold contact in Address Book Tap another

device
Tap contact to toggle selected ( √unselected ( ). □
Using Tethering
About Tethering
Tethering makes handset act as an external modem (like a Wi-Fi router).
Use tethering to connect a PC or game device to the Internet through handset.
- Requires separate subscription.
- Use after confirming that handset is updated to the latest system.
Setting Tethering
When using tethering, several methods are available for connecting handset with other devices.
Make settings according to connection method and status of target device beforehand.
Settable items are the following.
Item Description
| Wi-Fi hotspot | Set whether to enable tethering via Wi-Fi, and make Wi-Fi hotspot tethering settings for network name, security, etc. |
| USB tethering | Set whether to enable tethering via a commercially available USB Type-C cable. Although data transfer is faster with USB 3.1, it may affect call and data transfer quality. |
| Bluetooth tethering | Set whether to enable tethering via Bluetooth®. |
1
In Home Screen, (Settings)

internet

2
Hotspot & tethering


Hotspot & tethering menu opens.
3
Set each item

Setting is complete.
Handset Settings
About Settings.... 126
Data Usage Settings.... 127
Battery Settings....132
Display Settings.... 134
Sound Settings....140
AQUOS Useful Settings....144
Security & Location Settings....147
System Settings....158
Other Handset Settings....164
About Settings
The User Guide describes main setting options.
About Settings
Customize operation of handset functions.
- Tap search bar at top of Display or to search for items in settings menu.
- Suggested settings appear as candidates at top of settings menu.
Handset settings include the following items.
Item Description Phone number Check own phone number.
| Network & internet | Make network and Internet settings for Wi-Fi, mobile network, data usage, etc. |
| Connected devices | Make Bluetooth ® and other device connection settings. |
| Apps & notifications | Make notification and application settings applications. |
| Battery | Check Battery usage and make settings to save battery power. |
| Display Set Display brightness, wallpaper, etc. | |
| Sound Set ringtone, notification sound, etc. | |
| AQUOS Useful | Set ROBOQUL motion and useful functions such as Simple mode and Clip Now. |
| Home applications | Change the home application. |
| Storage | Check memory space of internal storage, SD Card and USB drive, mount or unmount SD Card, erase data on SD Card, etc. |
| Security & location | Make security settings including screen lock and security codes as well as location. |
| Accounts Create/add accounts, sync accounts, etc. | |
| Accessibility | Set captions, magnification gestures, and other useful accessibility functions. |
| Digital Wellbeing & parental controls | Prevent excessive handset use by setting timers for each application or showing number of notifications received and frequency of screen unlocking, etc. |
| Google Make settings for Google services. | |
| System | Make settings for language, input, date and time, backup, reset, etc. |
| About phone | Check and make settings for handset information. |
| Troubleshooting | Check FAQ on Sharp Website and do a self-check. |

In Home Screen, (Settings)


Settings appear.

Select item to set


Settings open.
Data Usage Settings
Check the amount of your mobile data usage (per month) and restrict usage.
Data usage is only as tracked by handset, and may differ from actual data usage statement.
Data Usage Settings
1
In Home Screen, (Settings)

internet

2
Data usage


Data usage menu opens.
3
Set each item


Setting is complete.
+
Data Usage Operations
Setting Data Saver
In Data usage menu,
Data Saver

Data Saver
• Tap
Use Data Saver
to toggle on
)/off().

Setting Whether to Exclude Application(s) from Data Saver
In Data usage menu,
Data Saver U

restricted data

Tap application name
Tap application name to toggle on ( )/off ( ).

Setting Whether to Use Mobile Data
In Data usage menu,
mobile data
Tap Mobile data to toggle on ( )/off ( ). - If confirmation appears, follow onscreen prompts.

Setting Whether to Permit Restriction on Use of Data when Data Saver Set
In Data usage menu,
app data usage
Tap application
name

restricted data usage
· Tap Unrestricted data usage to toggle on ( )/off

Setting Whether to Alert User when Mobile Data Usage Reaches Alert Amount
In Data usage menu,
Data warning & limit


Warning
Tap Set data warning to toggle on()/off(). When data usage reaches the alert amount, appears on Status Bar.

Setting Whether to Use Restriction on Use of Mobile Data
In Data usage menu,
Data warning & limit


Limit

- Tap Set data limit to toggle on ( )/off ( ). · If confirmation appears, follow onscreen prompts.
- When data usage reaches the upper limit, notification indicating that mobile data communication is disabled appears. Follow onscreen prompts.
Viewing Data Usage with Wi-Fi
In Data usage menu,
Wi-Fi data usage
Checking Application Data Usage
1
In Home Screen, (Settings)

internet

2
Data usage

3
App data usage


Check application data usage in App data usage window.
Setting Reset Date for Data Usage
1
In Home Screen, (Settings)

internet

2
Data usage


Data usage menu opens.
3
Data warning & limit

4
App data usage cycle


Flick date up/down to set reset date




Reset date is set.
Setting an Alert Amount for Increased Data Usage

In Home Screen, (Settings)

internet


Data usage


Data usage menu opens.

Data warning & limit


Data warning

• Available when
Set data warning is enabled.
5
Enter amount for alert




Amount for data alert is set.
- Tap to change the unit (MB or GB).
- Data usages are approximate, and may differ from the actual data usage.
Changing Automatic Data Communication & Sync Settings
Customize settings to automatically lower amount of data communication.
Change settings in the following ways.
Item Description
| Location | Disable location information. See "Security & Location Settings" for details. |
| Automatic syncing | Disable automatic syncing of applications and data set in your account. See "Accounts" for details. |
| Background data communication | Restrict background data. See "Restrict Background Mobile Data" for details. |
| Backup communication | Restrict data for backing up handset. See "Backup/Restore Options" for details. |
| Communication while abroad | Set handset to not permit data while using handset abroad. See "Changing Data Roaming Setting" for details. |
Setting a Limit on Mobile Data Usage
1
In Home Screen, (Settings)

internet

2
Data usage


Data usage menu opens.
3
Data warning & limit

4
Data limit

• Available when
Set data limit is enabled.

Enter amount for limit




Limit on data is set.
- Tap to change the unit (MB or GB).
Restrict Background Mobile Data

In Home Screen, (Settings)

internet


Data usage


Data usage menu opens.

App data usage


Tap application name


Background data ( )



Restriction on background data is set.
- Tap Background data to toggle on (/) off ().

Battery Settings
Check battery usage, or save battery power by restricting some handset features.
Battery Settings
Settable items are the following.
Item Description
XX% Check battery strength, condition, etc.
| Battery Saver | Save battery power by restricting some handset features. |
| Adaptive Battery | Set whether to limit battery usage of seldom-used applications. |
| Battery percentage | Set whether to show battery strength on Status Bar. |
| Last full charge | Check time elapsed since last full charge. |
| Screen usage since full charge | Check screen battery usage since full charge. |

Battery Operations
Checking Battery Usage
In Home Screen, (Settings)




Battery usage

Battery usage window opens.
• In Battery usage window,

full device
usage to check battery usage since full charge.
Checking Battery Usage for Each Application
In Home Screen, (Settings)




Battery usage
Tap application name

Details of Battery usage for each application opens.
Setting Whether to Limit Battery Usage of Seldom-Used Applications
In Home Screen, (Settings)



Adaptive Battery

Adaptive Battery
• Tap
Use Adaptive Battery to toggle on/off
( ).
Setting Whether to Show Battery Strength in Percent beside Battery Indicator on Status Bar
On the Home screen, tap (Settings).



Battery percentage
Tap
Battery percentage to toggle on ( )/off ( ).
Using Battery Saver
1
On the Home screen, tap (Settings).




Battery opens.
2
Battery Saver


Battery Saver menu appears.
3
TURN ON NOW


Setting is complete.
• To disable Battery Saver, tap TURN OFF NOW. The setting switches to TURN ON NOW when charging starts.

Battery Saver Operations
Setting Whether to Enable Battery Saver Automatically when Battery Level Falls to Specified Level
In the Battery Saver menu,
Turn on automatically
Tap Turn on automatically to toggle on (/) off (☐).
Setting Battery Level at which to Enable Battery Saver Automatically
In the Battery Saver menu, drag the "At" slider to adjust the level.
· Available when Turn on automatically is enabled.
Setting Whether to Minimize Display Brightness
In the Battery Saver menu, minimize display brightness
Tap Minimize display brightness to toggle on ( )/off ( ).
Setting Whether to Control Display Smoothness
In the Battery Saver menu, control display smoothness
- Tap Control display smoothness to toggle on ( )/ off ( ). - If confirmation appears, follow onscreen prompts.
Display Settings
Set Display brightness, wallpaper, etc.
Display Settings
Settable items are the following.
Item Description
| Brightness level | Set Display brightness. |
| Adaptive brightness | Set whether to automatically adjust of Display brightness for surroundings. |
| Sleep | Set a period of inactivity after which Display turns off automatically. |
| Advanced | Make settings for wallpaper, illumination, etc. |
+ Display Operations
Setting Display Brightness
In Home Screen, (Settings)


Brightness level Drag bar to adjust brightness
Setting Whether to Automatically Adjust Display Brightness for Surroundings
In Home Screen, (Settings)


Adaptive brightness live brightness
- Tap Adaptive brightness to toggle on ( )/off

Setting Image in Internal Storage or on SD Card as Wallpaper for Home Screen and Lock Screen
In Home Screen, (Settings)


Advanced. Tap application name (
Photos etc.) Follow onscreen prompts
Setting Preloaded Image as Wallpaper for Home Screen and Lock Screen
In Home Screen, (Settings)


Advanced. Preset paper

Select image TO WALLPAPER Home

/ lock screen / the screen and lock screen
Setting Text Font
In Home Screen, (Settings)


Advanced
Settings Text
Tap

font
Y AFTER REBOOT
- Tap SEARCH DOWNLOAD FONT to search for fonts on Google Play.
- Depending on the application, changing the font may prevent text from being shown correctly. Reset to the preset font.
Setting Whether to Hide Navigation Bar
In Home Screen, tap (Settings)


Advanced
Navigation bar
- Tap Hide navigation bar to toggle on (/) off
( ).
Enabling RelaxView for Eye-friendly Image Quality
In Home Screen, tap (Settings)


Advanced
View TURN
OW
- To disable RelaxView, tap
TURN OFF NOW
Setting Brightness for RelaxView
In Home Screen, (Settings)


Advanced
View Drag
ntensity" slider to
adjust
• Available when RelaxView is enabled.
Setting Whether to Enable RelaxView during Specified Hours
In Home Screen, (Settings)


Advanced
View Sched
eurns

custom time
time Spe
cify time

nd time Specify time


Tap Turns on from sunset to sunrise to enable RelaxView from nightfall until morning.
Setting Whether to Enable VeilView
In Home Screen, (Settings)


Advanced
few VeilVi


· Tap
VeilView to toggle a
()/off(),

Setting VeilView Pattern
In Home Screen, (Settings)


Advanced
ew Patter
ting

item
Setting VeilView Density

Setting Whether Screen is Easier to See in Bright Sunlight

Setting Screen Saver Display Options and Images

"Current screen saver" and follow onscreen prompts.
Setting Timing for Activating Screen Saver

Setting Whether Clock and Notification Indicators Appear after Set Time while Display is Turned Off (Screen Lock)

Setting Whether Screen Stays Locked when Notifications Arrive

Setting Handset Theme

Setting Image Quality

Setting Whether to Use HDR Video-like Rendering for Standard Video

Setting Whether to Enable Hakkiri View, More Suitable Resolution for Middle-Age/Senior Users

Setting Whether to Rotate Display with Handset Orientation Automatically


· Disable Auto-rotate screen to save battery power.
- The feature may not follow the setting with certain applications.
Setting Display Timeout
1
In Home Screen, (Settings)




Display menu opens.
2
Sleep

3
Tap time


Set time until Display goes out.
- Set a shorter time to save battery power.
Setting Font Size
1
In Home Screen, (Settings)

2
Display


Display menu opens.
3
Advanced

4
Font Settings

5 Font size
6
Drag left/right

Font size is changed.
- Check the set font size in Preview.
Setting Size of Images and Icons
1
In Home Screen, (Settings)

2
Display

Display menu opens.
3 Advanced
4
Display size

Drag left/right


Image and icon sizes are changed.
- The feature may not follow the setting with certain applications.
- Check the set display size in Preview.
Setting Illumination
Set illumination pattern for Display. Settable items are the following.
Item Description
| For incoming call | Set whether handset illuminates for incoming calls. |
| Illumi pattern/color for incoming call | Set illumination pattern and color for incoming calls. |
| When start charging | Set whether handset illuminates when handset starts charging. |
| When unlocking | Set whether handset illuminates when unlocking screen. |
| When ending a call | Set whether handset illuminates when ending a call. |

In Home Screen, (Settings)


Display


Display menu opens.

Advanced

4
Illumination


Illumination menu opens.
5
Off





Setting is complete.
· Tap

to toggle

On to toggle


Off (


+
Illumination Operations
Setting Whether Handset Illuminates for Incoming Calls
In Illumination menu,
or incoming call
· Tap
For incoming call to toggle on (/off ().

Setting Illumination Pattern and Color for Incoming Calls
In Illumination menu,
lumi pattern/color for incoming
call

flash pattern
Tap color


OK
· Available when For incoming call is enabled.
· Color cannot be set when Change by relationship
Pattern 11 or
attern 12 is Tapped.
Setting Whether Handset Illuminates when Handset Starts Charging
In Illumination menu,
When start charging
Tap When start charging to toggle on ( )/off ( ).
( )
Setting Whether Handset Illuminates when Unlocking Screen
In Illumination menu,
When unlocking
Tap
When unlocking to toggle on ( )/off ( ).

Setting Whether Handset Illuminates when Ending a Call
In Illumination menu,
When ending a call
Tap
When ending a call to toggle on ( )/off
( ).
Sound Settings
Set ringtone, notification sound, etc.
Sound Settings
Settable items are the following.
Item Description
Media volume: Set volume for music, videos, etc.
Call volume: Set volume for calls.
| Ring volume | Set volume for ringtones for incoming calls, etc. |
| Alarm volume Set volume for Alarm. | |
| 工モパー volume | Set volume for emopa. |
| Also vibrate for calls | Set whether handset vibrates for incoming calls. |
| Do not disturb Make detailed Manner mode settings. | |
| Prevent ringing | Set Manner mode that is activated by Pressing Power Key and Volume Up Key. |
| Phone ringtone | Set ringtone. |
| Advanced | Make settings for default notification sound, default alarm sound, Dolby Atmos, and other sounds and vibrations. |

Dolby Atmos®
The handset supports Dolby Atmos. In the Sound window, tap
Advanced advanced settings and enable Dolby
Atmos (●) to enjoy 3D surround effect with Dolby Atmos contents.
The audio effect is also present with media sound, ringtones, and alarms other than Dolby Atmos contents.

Sound Operations
Setting Volume for Calls
In Home Screen, (Settings)

for "Call volume" to adjust
• Sound plays at set volume when releasing finger from

Setting Volume for emopa
In Home Screen, (Settings)

for "emopa volume" to adjust
· emopa speaks at set volume when releasing finger from

Setting Whether to Let Alarms / Media / Touch Operation Sound when Do Not Disturb Is Set
In Home Screen, (Settings)

disturb & vibration Alarm

/ touch sounds
· Tap Alarms / Media / Touch sounds to toggle on
()/off( ).
Setting Notification Action when Do Not Disturb Is Set
In Home Screen, (Settings)

not disturb applications No so

notifications /
visuals or sound from notifications
• After tapping Custom, follow the onscreen prompts.
Setting Action for Calls when Do Not Disturb Is Set
On the Home screen, tap (Settings).

Do Not Disturb, then set each item.
Setting Message / Event / Reminder Action when Do Not Disturb Is Set
On the Home screen, tap (Settings).

Do Not Disturb, then Messages, events & reminders, and set each item.
item
Setting Period until Do Not Disturb Is Canceled
On the Home screen, tap (Settings).

Do Not Disturb, then Until turned off / For 1 hour / Every time, and tap OK.
For 1 hour, tap - / + to change the time until Do Not Disturb is canceled.
For 1 hour, tap - / + to change the time until Do Not Disturb is canceled.
Setting Rules to Keep Do Not Disturb Active during Specific Hours or Events
In Home Screen, (Settings)

disturb on automatically Sleepi

Event Set each item
- To add a rule, Tap Add rule.
• To delete a rule, Tap for the rule

- Delete only added rules.
Activating/Canceling Do Not Disturb
In Home Screen, (Settings)

disturb ON NOW / TUR

Setting Manner Mode That Is Activated by Pressing Power Key and Volume Up Key
In Home Screen, (Settings)

ent


ringing

Pow

Volume

to

er T

item
Setting Sound for Notifications
In Home Screen, (Settings)




Advanced

lt r

cati

und

N
onscreen prompts
Setting Default Alarm Sound
In Home Screen, (Settings)




Advanced




prompts
Setting Dolby Atmos
In Home Screen, (Settings)




Advanced

ncec

ings

ow

en
prompts
Tap in "Dolby Atmos" to toggle on ( ), to

toggle off (
· Tap DYNAMIC / MOVIE / MUSIC / CUST

IC

STO

change between profiles to use.
To return each profile to its default settings, tap at
right of profile name.
Setting Whether Dialpad Tones Sound
In Home Screen, (Settings)




Advanced

ad


-


- Tap Dial pad tones to toggle on (/) off ().
· Disable Dial pad tones to save battery power.
Setting Whether Tone Sounds when Locking/Unlocking Screen
In Home Screen, (Settings)




Advanced

n lo

SOL

∴ m = 3/11

[Non-Text]
- Tap Screen locking sounds to toggle on (/) off
( ).
· Disable Screen locking sounds to save battery power.
Setting Whether Tone Sounds when Starting Charging
In Home Screen, (Settings)




Advanced

ing

ds





Tap Charging sounds to toggle on (/) off ().

- Disable Charging sounds to save battery power.
Setting Whether Confirmation Tones Sound when Tapping a Menu, Etc.
In Home Screen, (Settings)




Advanced
Sound
Sounds
sounds





Tap Touch sounds to toggle on (/) off ().

- Disable Touch sounds to save battery power.
Setting Whether Handset Vibrates when Tapping Dialpad, Etc.
In Home Screen, (Settings)




Advanced

Vibration






- Tap Touch vibration to toggle on (/) off ().

Disable Touch vibration to save battery power.
Setting Ringtones
1
In Home Screen, tap (Settings)

2
Tap Sound


Sound menu opens.
3
Tap Phone ringtone

4
Tap a ringtone

Setting is complete.

Setting Ringtone Volume
1
In Home Screen, tap (Settings)

Sound


Sound menu opens.
Drag "Ring volume" left/right


Ringtone plays to check volume.
- Drag right to increase volume, and left to decrease volume.
Setting Volume of Music and Videos

In Home Screen, (Settings)

Sound


Sound menu opens.

Drag "Media volume" left/right


Sample sound plays.
Setting Alarm Volume

In Home Screen, (Settings)

Sound


Sound menu opens.

Drag "Alarm volume" left/right


Alarm sound plays.
Setting Vibration for Incoming Calls
Set whether handset vibrates for incoming calls.

In Home Screen, (Settings)


Sound


Also vibrate for calls


Setting is complete.
- Tap Also vibrate for calls to toggle on (/) off (☐).
AQUOS Useful Settings
Set ROBOQUL motion and useful functions such as Simple mode and Clip Now.
AQUOS Useful Settings
Settable items are the following.
Item Description
| Rich color technology Mobile | Set screen display and quality according to use.See "Display Settings" for details on each item. |
| Fingerprint sensor | Make settings for using Fingerprint Sensor. |
| ScrollAuto | Make settings for automatic scrolling.See "Enabling ScrollAuto" for details. |
| エモバー Set emopa. | |
| Clip Now | Set what action occurs when sliding your finger along the edge of Display.See "Setting Clip Now" for details. |
| Auto sleep Off | Set Display on or off by handling handset. |
| Simple mode | Set a simple and intuitive Home Screen and easy-to-read text. |
| ROBOQUL setting | Set whether ROBOQUL swivels for new calls, notifications, etc. when using ROBOQUL.See "Setting ROBOQUL" for details. |
Fingerprint Sensor Settings
See "Using Fingerprint Authentication Function" for details on saving and authenticating fingerprints.

Fingerprint Sensor Operations
Setting Whether to Use Fingerprint Sensor as Home Key
In Home Screen, (Settings)

eful

Fingerprint sensor

s Home Key
Tap
Use as Home Key

ggle on (/off ().

Setting Whether to Use Fingerprint Sensor as Back Key/Recents Key
In Home Screen, (Settings)

eful

Fingerprint sensor

Also use gestures

Tap to toggle on (/) off ().

- Tap Also use gestures to change operation when sliding finger over sensor. Available when Use as Home Key is enabled.
- If confirmation appears, follow onscreen prompts.
Setting Whether Long Pressing Fingerprint Sensor Activates Google Assistant or emopa
In Home Screen, (Settings)


Fingerprint sensor

Also use long press
Tap to toggle on (/) off (). Tap Also use long press to change activated application. Available when Use as Home key is enabled.

- Tap to toggle on (/) off (). Also use long press to change activated application. Available when Use as Home key is enabled.
Setting Whether to Hide Navigation Bar for Wider Screen
Flick bottom of Display up for Navigation Bar when hidden.
In Home Screen, (Settings)


Fingerprint sensor

navigation bar
Tap Hide navigation bar to toggle on ( )/off ( ).
Auto Sleep Off Settings
Set Display on or off by handling handset. Settable items are the following.
Item Description
| Turn screen on by holding | Set whether to turn on Display when handset is picked up (e.g., from a desk) and held still. |
| Bright Keep | Set whether to keep Display from turning off while handset is held. |

Auto Sleep Off Operations
Setting Whether to Turn On Display when Handset is Picked Up
In Home Screen, (Settings)


Auto sleep Off

screen on by holding
Tap Turn screen on by holding to toggle on ( )/off ( ). - Whether handset is picked up is determined from handset angle and Proximity/Light Sensor; holding handset upright or moving while holding it may affect the determination.
Setting Whether to Keep Display On while Holding Handset
In Home Screen, (Settings)

ful

Auto sleep Off

Keep
Tap Bright Keep to toggle on (/) off (). - Hand-held state is determined from handset angle and Proximity/Light Sensor; usage status may affect determination of hand-held state.

Simple Mode Settings
Set a simple and intuitive Home Screen and easy-to-read text.
1
In Home Screen, (Settings)

2
AQUOS Useful


AQUOS Useful menu opens.
3
Simple mode


The Simple mode window opens.
4
Set each item.

Setting is complete.

Simple Mode Operations
Setting Simple and Intuitive Home Screen and Easy-to-Read Text at the Same Time
In the Simple mode window,
SET ALL ON.

Setting Home Screen, Size of Text, Etc. Individually
In the Simple mode window,
Home /
Text size
(Largest)
View /
Change simple
keyboard
Tap Kantan Home / Font size (Largest) / Hakkiri View
/ Batch change simple keyboard to toggle on ( )/
off ( ).
- If confirmation appears, follow onscreen prompts.
Security & Location Settings
Make security settings including screen lock and security codes as well as location.
Security & Location Settings
Settable items are the following.
Item Description
| Google Play Protect | Set whether to scan handset for security issues. |
| Find My Device | Set location to be shown if handset is lost. |
| Security update | Check for available system updates. |
| Operation password setting | Set a code, required for using some functions. |
| Screen lock Set a screen lock. | |
| Lock screen preferences | Make settings for lock screen. |
| Face authentication | Set screen to unlock with face authentication. |
| Fingerprint | Save fingerprints.See "Using Fingerprint Authentication Function" for details. |
| Smart Lock | Enable handset to check whether it is being carried or for trusted place, device, or voice and unlock screen. |
| Advanced | Make settings for location, SIM card lock, encryption, credentials, etc.See "Enabling SIM PIN" for details on SIM card lock. |

Security & Location Operations
Setting Screen Not to Lock
In Home Screen, (Settings)

location

Screen lock

- If the method for unlocking the screen is set to anything other than None, wipe, or before charging, the screen lock and unlock will be affected. If confirmation appears, follow the onscreen prompts.
Setting Whether the Traced Pattern is Visible when Unlocking the Screen
On the Home Screen, tap (Settings).

location


for "Screen lock"

pattern visible
Tap
Make pattern visible

Toggle on (/off)
( ).
Set when the unlock method is
Pattern.
Setting the Time after Display Off until Screen Locks
On the Home Screen, tap (Settings).

location

#
for "Screen lock"

matically lock Tap

item
- Set when unlock method is setting other than None or Swipe.
Setting Whether Pressing Power Key Immediately Locks Screen
In Home Screen, (Settings)

location


for "Screen lock"

er button instantly
ocks
- Tap Power button instantly locks to toggle on ( )/ off ( ). - Set when unlock method is setting other than None or Swipe .
Showing Message Set for Lock Screen
In Home Screen, (Settings)

location

#
for "Screen lock"

screen message

Enter message


- Set when unlock method is setting other than

Alternatively, in Home Screen, (Settings)


& location

screen preferences Lock


screen message

message


Setting Whether to Show Notifications in Lock Screen
In Home Screen, (Settings)

location

Lock screen preferences

Lock screen

Show all notification content
Hide sensitive content
Don't show notifications at all
Set when unlock method is set to other than

Hide sensitive content appears when unlock method is set to other than None or Swipe.
Setting Whether to Hide Notification Viewed in Lock Screen so New Notifications Are Easier to View
In Home Screen, tap (Settings)

Location

Lock screen preferences

Organize notifications
on the lock screen
- Tap Organize notifications on the lock screen to toggle on ( )/off ( ).
- Set when unlock method is set to other than None.
- Notifications that cannot be deleted still appear even when Organize notifications on the lock screen is on.
- Notification Indicators in Status Bar cannot be hidden.
Setting Whether to Show Menu for Activating Lockdown
In Home Screen, (Settings)
location
Lock screen preferences
lockdown option
- Tap Show lockdown option to toggle on (/) off (☐).
- Set when unlock method is setting other than None or Swipe.
Using Lockdown
Use Lockdown to disable screen unlocking by Smart Lock or fingerprint authentication. Notifications no longer appear in lock screen.
Power Key (Long Press)
down
Setting Screen to Remain Unlocked while Being Carried
In Home Screen, (Settings)
location
→ Smart Lock Enter pattern / lock no. (PIN) /
password
On body detection Off
)
- Set pattern / lock no. (PIN) / password for unlocking screen beforehand.
• To disable, tap On (○).
- If confirmation appears, follow onscreen prompts.
Setting Screen to Remain Unlocked while in Specific Place
In Home Screen, (Settings)
location
→ Smart Lock Enter pattern / lock no. (PIN) /
password Trusted places Home Trusted
place Follow onscreen prompts
- Set pattern / lock no. (PIN) / password for unlocking screen beforehand.
- To select Home, log in to a Google account beforehand.
- If confirmation appears, follow onscreen prompts.
Deleting Places Added as Trusted Places
In Home Screen, (Settings)
location
→ Smart Lock Enter pattern / lock no. (PIN) /
password + trusted places Tap place
→
- If confirmation appears, follow onscreen prompts.
Setting Screen to Unlock by Using Trusted Device
In Home Screen, (Settings)
location
→ Smart Lock Enter pattern / lock no. (PIN) /
password Trusted devices ADD TRUSTED
DEVICE Tap device Follow onscreen prompts
- Set pattern / lock no. (PIN) / password for unlocking screen beforehand.
- Turn "Bluetooth" On and pair with a Bluetooth® device beforehand.
- If confirmation appears, follow onscreen prompts.
Deleting Devices Added as Trusted Devices
In Home Screen, (Settings)
location
→ Smart Lock Enter pattern / lock no. (PIN) /
password → red devices Tap name of device
OK / MOVE TRUSTED DEVICE
- If confirmation appears, follow onscreen prompts.
Enabling Mail, Calendar, Address Book, Etc. Using Voice Match without Unlocking Screen
In Home Screen, (Settings)
location
→ Smart Lock Enter pattern / lock no. (PIN) /
password Match Lock screen personal
results()
- Set pattern / lock no. (PIN) / password for unlocking screen beforehand.
- Sign in to a Google Account beforehand.
• Available when Access with Voice Match is enabled.
- Tap _lock screen personal results to toggle on ( )/ off ( ).
- If confirmation appears, follow onscreen prompts.
Setting Location
In Home Screen, (Settings)
location
→ Advanced ion Use Io
- Tap Use location to toggle on ( )/off ( ).
Making Settings for Applications that Use Location
In Home Screen, (Settings)
location
→ Advanced location Tap location service
name Follow onscreen prompts
Showing Applications Recently Using Location
In Home Screen, (Settings)
location
→ Advanced ion
- Applications recently using location appear in "Recent location requests."
Setting Whether to Permit Use of Location per Each Application
In Home Screen, (Settings)
location
Advanced
ion App-I
ermissions
Tap application name

Tap application name to toggle on (/) off (). - If confirmation appears, follow onscreen prompts.
Setting Whether to Use Wi-Fi and Bluetooth® Scanning to Increase Accuracy of Location
On the Home screen, tap (Settings)
Location
Advanced
Scanning
Wi-Fi
scanning / Bluetooth scanning
Tap Wi-Fi scanning / Bluetooth scanning to toggle on
()/off().

Setting Whether Characters Are Visible as Password Is Entered
On the Home screen, tap (Settings)
Location
Advanced
Make passwords visible
Tap Visible passwords to toggle on ()/off ().

Setting Whether to Enable Device Administration Applications
In Home Screen, (Settings)
location
→ Advanced
e admin apps Tap device
admin application name Follow onscreen prompts
Checking Type of Storage for Credentials
In Home Screen, (Settings)
location
→ Advanced
Option & credentials
- The type of credentials storage is shown below "Storage type."
Setting Whether to Allow Applications Access to Trusted Certificates and Other Credentials
In Home Screen, (Settings)
location
→ Advanced
option & credentials Trust
credentials
EM / USE Tap certificate
→ DISABLE
JABLE/F DVE
Viewing Details of Credentials Installed by User
In Home Screen, (Settings)
location
→ Advanced
option & credentials User
credentials Tap certificate
→
Deleting Credentials Installed by User
In Home Screen, (Settings)
location
→ Advanced
Option & credentials User
credentials Tap certificate
Installing Encrypted Certificates
In Home Screen, (Settings)
location
→ Advanced
Option & credentials Install
From SD card Follow onscreen prompts
- Set pattern / lock no. (PIN) / password for unlocking screen beforehand. · Credentials may be required when configuring a Wi-Fi network. How to obtain credentials varies by the issuer.
Deleting All Credentials and Resetting Credential Storage Password
In Home Screen, (Settings)
location
→ Advanced
Redemption & credentials Clear
credentials

· Clearing credential storage also deletes all VPN settings. · If the method for unlocking the screen is set to something other than None or Swipe, first tap OK and unlock the screen.
Setting Whether to Show/Hide Trusted Agents
In Home Screen, (Settings)
location
Advanced
agents Tap agent name
Set pattern / lock no. (PIN) / password for unlocking screen beforehand. Tap agent name to toggle on()/off().
- Set pattern / lock no. (PIN) / password for unlocking screen beforehand. Tap agent name to toggle on()/off().

Setting Screen of Only Specified Application to Be Kept in View
location
→ Advanced
→ Advanced
Pin (On/Off): Activate application to pin. Flick up, tap icon of application in history → GOT IT. To unpin, touch and hold and at the same time.
Requiring Screen to Be Unlocked after Screen of Only Specified Application No Longer Kept in View

! Screen Lock Cautions
Make sure to make a note of and not forget pattern / lock no. (PIN) / password set for unlocking screen. If you forget the code, visit your nearest SoftBank Shop for recovery. Note that saved files and settings will be lost.
Main Security Codes
The following are main security codes required for handset use.
Code Description
| Operation Password | A code required for using some functions.See "Operation Password and Center Access Code" for details. |
| Center Access Code | A four-digit code set in subscription contract.See "Operation Password and Center Access Code" for details. |
| SIM PIN | A code for SIM Card. SIM PIN is 9999 by default (change as needed).See "Enabling SIM PIN" for details. |
| Lock No. (PIN) | A code for unlocking screen.See "Requiring Lock No. (PIN) Entry for Unlocking Screen" for details. |
Operation Password and Center Access Code
Center Access Code is a four-digit code set in subscription contract; necessary to use optional services from landlines, etc.
- Do not forget Center Access Code. If you forget the code, contact us for recovery. For details, contact Customer Service.
- Be careful not to reveal security codes to others. If misused by others, SoftBank Corp. is not liable for any resulting damages.
Resetting Operation Password
If prompted for Operation Password, PASSWORD RESET. OK. Continue by following onscreen prompts.
OK. Continue by following onscreen prompts.
- My SoftBank authentication is required to reset Operation Password.
+ Setting Operation Password
In Home Screen, (Settings) location
→ Operation password setting Enter →
Operation Password Re-enter Operation
Password K →
Enabling SIM PIN
When SIM PIN is enabled, PIN entry is required for handset use each time handset is powered on with SIM Card installed. It is effective for preventing unauthorized use by others.
1
In Home Screen, (Settings)

location


Security & location menu opens.
2
Advanced

p SIM card lock

3
Lock SIM card Enter SIM PIN





SIM card lock is enabled.

Disabling SIM Card Lock
In Security & location menu,
Advanced S

SIM
card lock

SIM card Enter
SIM PIN

OK()


SIM PIN Entry Cautions
SIM PIN entry is required when changing SIM PIN, when powering handset on with SIM card lock enabled, etc.
- Entering incorrect SIM PIN three consecutive times activates PIN Lock. To cancel, Personal Unblocking Key (PUK) is required; contact Customer Service.
- Entering incorrect PUK ten consecutive times activates PUK Lock, disabling handset. For recovery, SIM Card must be reissued at a SoftBank Shop (fees apply).
Changing SIM PIN
Enable SIM card lock first. See "Enabling SIM PIN" for details.
1
In Home Screen, tap (Settings)

location


Security & location menu opens.
2
Advanced

tap SIM card lock

3
Change SIM PIN

enter current PIN

→
enter new PIN

Re-enter
new PIN




SIM PIN is changed.
Setting Screen to Unlock by Flicking Screen

In Home Screen, (Settings)


Security & location


Security & location menu opens.

Screen lock

- If method for unlocking screen before change is setting other than None or wipe, first unlock screen.

Swipe


Setting is complete.
- If confirmation appears, follow onscreen prompts.
Setting Screen to Unlock by Tracing Pattern

In Home Screen, (Settings)


Security & location


Security & location menu opens.

Screen lock

- If the method for unlocking the screen before the change is a setting other than None or wipe, first unlock the screen.

Pattern


Enter new pattern
NEXT

- Tap CLEAR to erase the entered pattern.
Enter new pattern again

CONFIRM

- If the method for unlocking the screen before the change is a setting other than None or wipe, the setting is complete.

Select method of notification display
DONE

Setting is complete.
Requiring Lock No. (PIN) Entry for Unlocking Screen
1
In Home Screen, (Settings)

2
Security & location


Security & location menu opens.
3
Screen lock

- If method for unlocking screen before change is setting other than None or wipe, first unlock screen.
4
Lock No. (PIN)

5
Enter new lock no. (PIN)

6
NEXT

7
Enter new lock no. (PIN) again

8
CONFIRM

- If the method for unlocking the screen before the change is set to something other than None or wipe, the setting is complete.
- Tap CLEAR to erase the entered lock number (PIN).

Select method of notification display


DONE

Setting is complete.
Setting Screen to Unlock with Password

In Home Screen, (Settings)

Security & location


Security & location menu opens.
Screen lock

- If the method for unlocking the screen before the change is set to something other than None or wipe, first unlock the screen.
Password
![Choose screen lock Name: [ ] [ ] [ ] [ ] Message: [ ] [ ] Password](/content/2026/06/1342818/images/950518d4a0652c1159282dcdae907e22217fe4385c61a981254fd94bb55d006d.jpg)
5
Enter new password

6
NEXT

7
Enter new password again

8
CONFIRM

- If the method for unlocking the screen before the change is a setting other than None or wipe, the setting is complete.
- Tap CLEAR to erase the entered password.
9
Select method of notification display

10
DONE


Setting is complete.
Using Face Authentication
When face data is saved, the handset authenticates with the face when the Display is on, and the screen unlocks.
In Home Screen, (Settings)

location


Security & location menu opens.
Face authentication

Follow onscreen prompts and set pattern / lock no. (PIN) / password for unlocking screen

- This is a backup method for unlocking the screen if unable to authenticate with your face.
- Unlocks screen when unlock method is setting other than
None or wipe.
- See "Setting Screen to Unlock by Tracing Pattern," "Requiring Lock No. (PIN) Entry for Unlocking Screen," and "Setting Screen to Unlock with Password" for details on setting a method for unlocking screen.
NEXT

OK

6
Align face with onscreen guides. Tap when to unlock
screen




Face data is saved.
+
Operations when Saving Faces
Deleting Face Authentication Settings
In Home Screen, (Settings)

location

Face authentication. Enter pattern/lock no. (PIN)/
password
ion of face data YES


Changing When to Unlock Screen after Saving Face Data
In Home Screen, (Settings)

location

Face authentication Enter pattern/lock no. (PIN)/
password Tap
Tap when to unlock screen
Checking Overview and Precautions for Face Authentication after Saving Face Data
In Home Screen, (Settings)

location

Face authentication Enter pattern/lock no. (PIN)/
password




Precaution

System Settings
Check and make settings for language, input, date and time, backup, reset, etc.
System Settings
Settable items are the following.
Item Description
| Languages & input | Make settings for display language and text entry. |
| Gestures | Set operation when recently used applications are listed, set whether to activate Camera by Pressing Power Key twice, etc. |
| Date & time Make settings for date and time. | |
| Backup | Make settings such as whether to back up application data, Wi-Fi assword, etc. to Google server. |
| Advanced | Transfer data and update the system.See "Importing Contacts via Bluetooth® (Data Transfer)" and "Importing Data from SD Card (Data Transfer)" for details on transferring data.See "Updating the System" for details on system updates. |

System Operations
Accessing Developer Options
In Home Screen, (Settings)



Build number seven times


Advanced

Developer options

Developer options open.
Adding Languages Shown on Display
In Home Screen, (Settings)


Languages & input
Add a language

Language

Tap language
Setting Language Shown on Display
In Home Screen, (Settings)


Languages & input
Drag to engage


language to top
- Add languages beforehand.
Deleting Added Languages
In Home Screen, (Settings)


Languages & input
Remove

:

Tap languages

→

-
Setting Input Method
In Home Screen, (Settings)

Languages & input

Follow onscreen prompts
• To add/delete input method, tap and follow onscreen prompts.
Manage keyboards
Setting Language for Voice Input
In Home Screen, (Settings)

Languages & input

voice typing

SAVE
- Touch & hold language to set primary language.
Setting Spoken Results Method for Searches
In Home Screen, (Settings)

Languages & input

voice typing

- Select Hands-free searches only for output only when headset connected.
Checking Details of Languages installed for Voice Recognition
In Home Screen, (Settings)

Languages & input

voice typing

language
Downloading Languages for Voice Recognition
In Home Screen, (Settings)

Languages & input

voice typing

Tap lang

Setting Update Method for Languages for Voice Recognition
In Home Screen, (Settings)

Languages & input

voice typing

UPDATE Tap
tem
Setting Whether to Hide Offensive Words
In Home Screen, (Settings)

Languages & input

voice typing

Tap Hide offensive words to toggle on (/) off (☐).
Setting Whether to Enable Audio Recording with Bluetooth® Device
In Home Screen, (Settings)

Languages & input
al keyboard Googl

voice typing
both audio recording
Tap Bluetooth audio recording to toggle on ( )/ off ( ).
Setting Whether to Enable Voice Typing with Bluetooth® Headset When Display is Turned Off (Screen Lock)
In Home Screen, (Settings)

Languages & input
Google keyboard

voice typing
Bluetooth requests with device
locked
Tap Allow Bluetooth requests with device locked to toggle on ( )/off ( ).
- If confirmation appears, follow onscreen prompts.
Setting Whether to Enable Voice Typing with Wired Headset When Display is Turned Off (Screen Lock)
In Home Screen, (Settings)

Languages & input
Google keyboard

voice typing
wired headset requests with
device locked
Tap Allow wired headset requests with device locked to toggle on ( )/off ( ).
· If confirmation appears, follow onscreen prompts.
Showing Virtual Keyboard when Using Physical Keyboard
In Home Screen, (Settings)

Languages & input
Physical keyboard Show

virtual keyboard ( )

- Tap Show virtual keyboard to toggle on ( )/off ( ).
Showing Shortcuts List when Using Physical Keyboard
In Home Screen, (Settings)

Languages & input
Physical keyboard Keyboard shortcuts helper

Setting Whether to Check Spelling During Entry
Setting Whether to Check Spelling During Entry
Languages & input Advanced Spell Number

Use spell checker
Use spell checker
- Tap Use spell checker to toggle on ( )/off ( ).
- Tap Languages to set languages to check spelling. Tap for "Default spell checker" to set spelling check operation.
Using Autofill Service
In Home Screen, (Settings)

Languages & input

→ Follow onscreen prompts
- Tap for "Autofill service" to make settings.
Adding Words to Personal Dictionary
In Home Screen, (Settings)

Languages & input

dictionary
II languages / Eng
United
States) / panese Tap entry field

Enter words Enter shortcut

Deleting Words from Personal Dictionary
In Home Screen, (Settings)

Languages & input

dictionary
II languages / Eng
United
States) / panese Tap word(s)

Setting Speed of Pointer for Mouse/Trackpad
In Home Screen, (Settings)

Languages & input

Drag to adjust

· The longer the bar, the faster the speed.
Setting Speech Synthesis Engine for Text-to-Speech
In Home Screen, (Settings)

Languages & input

Output occurred engine. Tap engine.
Tap for "Preferred engine" to set operation of speech synthesis engine.
Setting Language for Text-to-Speech
In Home Screen, (Settings)

Languages & input

Output language. Tap language.
Setting Speed for Text-to-Speech
In Home Screen, (Settings)

Languages & input
Advanced Text

Output
Drag for "Speech rate" to adjust.
Setting Pitch for Text-to-Speech
In Home Screen, (Settings)

Languages & input
Text

output
Drag for "Pitch" to adjust
Resetting Speed/Pitch for Text-to-Speech
In Home Screen, (Settings)

Languages & input
Text-

output

Playing Sample
In Home Screen, (Settings)

Languages & input
anced Text-

output

Setting Whether to Activate Camera by Pressing Power Key Twice
In Home Screen, (Settings)

Gestures
to camera Jump
mera
· Tap
Jump to camera to toggle on ( )/off ( ).

Setting Whether to Flick Up or Tap for Recently Used Application List
In Home Screen, (Settings)

Gestures
up on Home button Swipe

Home button
· Tap
Swipe up on Home button to toggle on ( )/off
( ).
• After disabling
Swipe up on Home button

appears on Navigation Bar.
Setting Manner Mode That Is Activated by Pressing Power Key and Volume Up Key
In Home Screen, tap (Settings)

Gestures
Event ringing Press
e m r & Volume
Up together
Tap item
Setting Whether to Use Date Information from Network
In Home Screen, tap (Settings)

time
matic date & time
· Tap
Automatic date & time to toggle on ( )/off
( ).
Setting Date and Time Manually
In Home Screen, (Settings)


time

ate / Set
e Specify date/time

OK
• Available when Automatic date & time is disabled.
Setting Whether to Use Time Zone Information from Network
In Home Screen, (Settings)

e &


time

timezone
- Tap Auto timezone to toggle on (/) off ().

Setting Time Zone Manually
In Home Screen, (Settings)

te &


time

t time zone Region

• Available when Auto timezone is disabled.
Setting Whether to Use Automatic 24-Hour Format
In Home Screen, (Settings)

re &


time

matic 24-hour format
Tap Automatic 24-hour format to toggle on ( )/ off ( ).
Setting Backup to Google Drive
In Home Screen, (Settings)

F

Backup

up to Google Drive
Tap Back up to Google Drive to toggle on (/) off (○).
- Log in to a Google account beforehand.
- If confirmation appears, follow onscreen prompts.
- When Back up to Google Drive is enabled, tap Back up now to back up to Google Drive.
Setting Backup Account
In Home Screen, tap (Settings)

-

Backup

Tap account

• Available when Back up to Google Drive is enabled.
- To add account, tap Add account, then follow onscreen prompts.
Saving Data to SD Card
Save data (Address Book, Schedule (Calendar), user/learning dictionary (S-Shoin), emopa) to SD Card.
In Home Screen, tap (Settings)


Advanced

Transfer data

via SD
card / Bluetooth.

Data to SD card

Type

YES

Note


- Insert SD Card beforehand. See "Inserting SD Card" for details.
- If the method for unlocking the screen is set to anything other than None or Swipe, first tap Save data to SD card and unlock the screen.
- If a confirmation appears, follow the on-screen prompts.
- Data saved by the handset may not be imported correctly depending on the device. Tap Function information to view a video tutorial (Japanese) on the Sharp Website.
- At least 11 MB of free space in internal storage is required for saving data. The process stops if the battery runs low. Operate with adequate battery charge whenever possible.
Resetting Network Settings
In Home Screen, tap (Settings)


Advanced

Reset options

, Mobile &
Bluetooth

SETTINGS RESET

INGS
- If the method for unlocking the screen is set to something other than None or Swipe, first tap RESET SETTINGS and unlock the screen.
Resetting Application Settings
In Home Screen, (Settings)



Advanced

Reset options


Preferences

APPS
Checking Technical Conformance Certification
The handset conforms to technical standards under the Radio Law and Telecommunications Business Law.
In Home Screen, (Settings)


Advanced

entication
Checking VCCI Information
Handset conforms to technical standards under the VCCI regulations, and is indicated by the conformance mark on handset electronic nameplate.
In Home Screen, (Settings)


Advanced

entication

Setting 24-Hour Time Indication
1
In Home Screen, (Settings)

2
System

3
Date & time

4
Automatic 24-hour format ( )


24-hour or 12-hour format is automatically set depending on your language and region.
- Tap Automatic 24-hour format to toggle on ( )/off

· When Automatic 24-hour format is disabled, Tap

24-hour format to toggle 24-hour format (/)12-hour
format ( ).
Resetting Handset
1
In Home Screen, (Settings)

2
System

3
Advanced

4
Reset options

5
Erase all data (factory reset)

6
Enter Operation Password



- If Operation Password is unset, follow onscreen prompts.
7
RESET PHONE

• To also erase SD Card data, tap
Delete data in SD card as
well.

8
ERASE EVERYTHING

Handset is reset.
! Cautions when Erasing All Data (Factory Reset)
Observe the following when erasing all data (factory reset).
- Erasing all data (factory reset) deletes all data in internal storage irreversibly. Back up important data beforehand.
- Deleted content cannot be restored. Reset with caution.
Other Handset Settings
Phone Number
See "Checking Your Phone Number" for details on phone number.
Network & Internet
Make network and Internet settings for Wi-Fi, mobile network, data usage, etc. Settable items are the following.
| Item Description | |
| Wi-Fi | Enable Wi-Fi connection.See "Connecting by Wi-Fi" for details. |
| Mobile network | Configure mobile network settings.See "Global Roaming" for details on roaming, automatic network selection, and network.See "Data Usage Settings" for details on application data usage. |
| Data usage | Check cellular data usage and set limit.See "Data Usage Settings" for details. |
| Hotspot & tethering | Make tethering settings.See "Using Tethering" for details. |
| Airplane mode | Leaving power on, suspend signal-transmitting functions. |
Advanced Make settings for VPN and Private DNS.
+ Network & Internet Operations
Setting Whether to Use Mobile Data

Setting Whether to Use LTE for Voice Calling

Using 4G LTE/4G Network

Adding Access Points

Deleting Added Access Points

Setting Whether to Stop Signal-Transmitting Functions

Adding VPN Destinations

- Set pattern / lock no. (PIN) / password for unlocking screen beforehand. - Tap an added VPN to connect/disconnect it. Tap to edit/delete it.
Setting Private DNS

Connected Devices
Make Bluetooth® connection and other settings. Settable items are the following.
- Names and status of devices connected by Bluetooth® and USB appear at top of Display.
Item Description
| Pair new device | Search for and pair nearby Bluetooth® devices.See "Pairing Bluetooth® Devices" for details. |
| Previously connected devices | Paired devices appear.See "Connecting to Paired Bluetooth® Devices" for details. |
| Connection preferences | Make settings for Bluetooth® connection, NFC/Osaifu-Keitai® operation, etc.For details on Bluetooth®, see "Using Bluetooth® Function."For details on NFC/Osaifu-Keitai®, see "NFC/おサイフケータイ®を利用する(http://help.mb.softbank.jp/aquos-sense3-plus/05-05.html)" (Japanese). |

Connected Device Operations
Viewing Handset Screen on Other Device
In Home Screen, (Settings)
devices

Connection preferences

Enable


wireless display

target

ce

∴ m = 3/11
• To disable wireless display, tap
display again ( ) □
- "Wi-Fi" turns on if turned off when wireless display is enabled.
Making Printing Settings
In Home Screen, (Settings)
devices

Connection preferences

ng Select

print service Follow onscreen prompts
Making Chromebook™ Settings
In Home Screen, (Settings)
devices

Connection preferences

nebook Follow

onscreen prompts
Applications & Notifications
Make notification and application settings for applications. Settable items are the following.
- Any recently used applications appear in "Recently opened apps."
- For details on settings for application permissions and battery optimization, see "Confirmation when First Activating Applications."
Item Description
| See all XX apps | Check and make settings for installed applications. |
| Screen time | Check history of total duration of handset use. Also restrict usage of individual applications.See "Digital Wellbeing & Parental Controls" for details. |
| Notifications | Make settings for notification action and Do not disturb.See "Sound Settings" for details on Do not disturb settings. |
| Advanced | Make settings for application permissions, emergency broadcasts, and special application access.See "緊急速報メールを利用する (http://help.mb.softbank.jp/aquos-sense3-plus/05-07-02.html)" (Japanese) for details on emergency broadcasts. |

Application and Notification Operations
Making Application Settings
In Home Screen, (Settings)


notifications

I XX apps Tap application
name Set each item
View System Applications
In Home Screen, (Settings)


notifications

I XX apps Show


system
Resetting Application Settings
In Home Screen, (Settings)


notifications

I XX apps Reset


oreferences

APPS
Setting Whether to Show Notifications in Lock Screen

Setting Whether to Hide Notification Viewed in Lock Screen so New Notifications Are Easier to View

Tap Organize notifications on the lock screen to toggle on ( )/off ( ). - Notifications that cannot be deleted still appear even when Organize notifications on the lock screen is on. - Notification Indicators in Status Bar cannot be hidden.
Showing/Hiding Notification Dots

Setting Whether to Flash Charging/Notification Lamp for Notifications

Setting Sound for Notifications

Make Settings for Assist Applications

Setting Default Applications for Browser, Home Screen, Phone, SMS, Etc.

Tap for "Home app" to set Home Screen application.
Setting Integration with Other Applications, Etc.

Make Settings for Special Application Access

Home Applications
Change the home application.
- Home applications installed via Google Play can be deleted (uninstalled). See "Uninstalling Applications" for details.
Item Description
AQUOS Home Change home application to AQUOS Home.
AQUOS Kantan Home Change home application to AQUOS Kantan Home.
Storage
Check memory space of internal storage, SD Card and USB drive, mount or unmount SD Card, erase data on SD Card, etc. Settable items are the following.
• Available items vary depending on SD Card and USB drive status.
Item Description
| Internal shared storage | View information on internal storage usage. |
| SD Card | Check data saved on SD Card. Mount or unmount SD Card, encrypt SD Card, etc.For details on mounting/unmounting SD Card, see "Internal Storage and SD Card." |
| (USB drive name)1 | Check data saved on USB drive. |
1 Appears when the USB host function is in use. See "USB ホスト機能を利用する (http://help.mb.softbank.jp/aquos-sense3-plus/05-06-08.html)" (Japanese) for details.
+ Storage Operations
Checking Data Saved in Internal Storage
In Home Screen, (Settings)

es


· If SD Card is installed, Tap
Internal shared storage
Files.
Encrypting/Decrypting SD Card Data
In Home Screen, (Settings)




card


tings Encrypt


Release encryption

IRM Enter Operation
Password

TAR

- Set lock no. (PIN)/password for unlocking screen beforehand.
! Cautions for SD Card Encryption/Decryption
Observe the following when encrypting/decrypting SD Card data.
- Charge handset adequately beforehand, and keep handset charged during the process.
- Set lock no. (PIN)/password for unlocking screen beforehand.
- Encryption/decryption is not available if there is not enough free space on SD Card.
- Encrypted SD Card cannot be used on any device other than the one used for encrypting the SD Card. • To use encrypted SD Card normally, decrypt the SD Card.
- If you perform Reset all with SD Card encrypted, data on the SD Card becomes unusable. Disable encryption before performing Reset all.
- An unencrypted SD Card becomes read-only when installed in a device that has been used for encrypting another SD Card. • To write to read-only SD Card, encrypt it.
- SD Card encryption/decryption may take some time. Do not stop charging or remove SD Card during the process. If the process is interrupted, SD Card data may be lost.
Accounts
Create or add accounts. Make settings for syncing created or added accounts. Settable items are the following.
Item Description
Add account: Create or add accounts.
Automatically sync data: Set whether to automatically sync data.
Account Operations
Adding an Account
In Home Screen, (Settings)
Add account



Type of account

Add Follow→

Onscreen prompts
Setting Applications to Sync for Each Account
In Home Screen, (Settings)
ap

account

account


Tap


to sync


it

o to

20


( ).

Setting Whether to Automatically Sync Data
In Home Screen, (Settings)



Automatically sync data





• Tap











()/of


Accessibility
Set captions, magnification gestures, and other useful accessibility functions. Settable items are the following.
Item Description
| Volume key shortcut | Set whether to enable accessibility functions by using Volume Key. |
| Text-to-speech output | Make detailed voice-to-text settings. See "System Settings" for details. |
| Font size | Set the size of text appearing in Display. See "Setting Font Size" for details. |
| Display size | Set the size of images, icons, etc. in Display. See "Setting Size of Images and Icons" for details. |
| Magnification | Set whether to enlarge view by Triple-Tapping or using accessibility key. |
| Color correction | Set whether to correct colors when red and green are indistinguishable. |
| Color inversion | Set whether to invert Display colors. |
| Large mouse pointer | Set whether to use a large pointer. |
| Remove animations | Set whether not to show animation when Tapping setting switch ( / ) or < . |
| Dwell timing | Set handset to click function after pointer stops moving. |
| Power button ends call | Set whether to end call by Pressing Power Key during a call. |
| Auto-rotate screen | Set whether to rotate Display with handset orientation automatically. See "Display Settings" for details. |
| Touch & hold delay | Set time to press Display for Touch & Hold. |
| Vibration | Set whether handset vibrates for incoming calls, ,etc. |
| Mono audio | Set whether to use monaural audio playback. |
| Captions Make settings for captions. | |
| High contrast text | Set whether to make onscreen text easier to read, such as by using outlines. |

Accessibility Operations
Setting Whether to Enable Accessibility Functions by Using Volume Key
In Home Screen, (Settings)

Volume key shortcut
service
-
· Tap
Use service
o toggle on
)/off().
- Enable
Use serv
ice first tim
e, then conti
selecting when
Shortcut service appears.
Setting Whether Triple-Tapping Enlarges View
In Home Screen, (Settings)

Magnification
verify with triple-tap Use

service
· Tap
Use service to toggle on ( )/off ( ).
Setting Whether to Enlarge View by Using Accessibility Key
In Home Screen, (Settings)

Magnification
Identify with button Use se

· Tap
Use service to toggle on ( )/off ( ).
Setting Whether to Correct Colors when Red and Green are Indistinguishable
In Home Screen, (Settings)

Color correction
34 color correction
· Tap
Use color correction to toggle on ( )/off
(○).
Tap
Correction mode to select a mode.
· If c
If confirmation appears, follow onscreen prompts.
Setting Whether to Invert Display Colors
In Home Screen, tap (Settings)

Color inversion
Tap
Color inversion to toggle on()/off().

· If c
nfirmation appears, follow onscreen prompts.
Setting Whether to Use a Large Pointer
In Home Screen, tap (Settings)

Large mouse pointer
Tap
Large mouse pointer to toggle on ( )/off
(○).
Setting Whether Not to Show Animation when Tapping Setting Switch (/) or □
In Home Screen, (Settings)

Remove animations
· Tap
Remove animations to toggle on ( )/off ( ).
Setting Whether Pointer Clicks after Stopping when Using Mouse/Trackpad
In Home Screen, (Settings)

Dwell timing
5
ervice
· Tap
Jse service to toggle on ( )/off ( ).
○
• Drag
"Delay before click" to adjust delay.
Setting Whether to End Call by Pressing Power Key during Call
In Home Screen, (Settings)

Power button ends call
- Tap Power button ends call to toggle on ( )/off ( ).
Setting Time to Press Display for Touch & Hold
In Home Screen, (Settings)

Touch & hold delay Tap item
Setting Whether Handset Vibrates for Incoming Calls, Etc.
In Home Screen, (Settings)

Vibration & notification vibration On /
Off
- Enable Also vibrate for calls beforehand. See "Setting Vibration for Incoming Calls" for details.
Setting Whether Handset Vibrates when Tapping Dialpad, , Etc.
In Home Screen, (Settings)

Vibration On vibration On / Off
- Enable Touch vibration beforehand. See "Sound Settings" for details.
Setting Whether to Use Monaural Audio Playback
In Home Screen, (Settings)

Mono audio
Tap Mono audio to toggle on (/off ( ).

Setting Whether to Show Captions
In Home Screen, (Settings)

Captions 52 options
- Tap Use captions to toggle on ( )/off ( ).

Setting How Captions Shown
In Home Screen, (Settings)

Captions language / Text re / Captio style
→
Tap item
• Available when Use captions is enabled.
Making Text Easier to See by Adding Outline, Etc.
In Home Screen, (Settings)

High contrast text
- Tap High contrast text to toggle on/off (☐).
Digital Wellbeing & Parental Controls
Prevent excessive handset use by setting timers for each application or showing number of notifications received and frequency of screen unlocking, etc. Settable items are the following.
Item Description XXhXXm View total duration of handset use today.
| Dashboard | Check history of total duration of handset use. Also restrict usage of individual applications. |
| Wind Down | Set whether to activate Do not disturb at a specified time. |
| Manage notifications | Make application notification settings. |
| Do Not Disturb | Make detailed Manner mode settings.See "Sound Settings" for details. |
| Show icon in the app list | Set whether to show Digital Wellbeing as application in app list. |
| Set up parental controls | Set controls on usage as a parent/guardian. |
+ Digital Wellbeing & Parental Controls Operations
Checking Handset Use Time, Frequency of Notifications, and Frequency of Screen Unlocking

Checking Handset Use Time, Frequency of Notifications, and Number of Activations for Each Application

Tap Daily / hourly to check use time, frequency of notifications, and number of activations per day or per hour.
Setting Limit on Daily Use Time for Each Application

- As set limits are then reached, icons for the applications turn gray and applications cannot be used until next day.
Removing Set Limit on Use

Setting Wind Down Mode

Setting Time to Activate Wind Down Mode

Setting Whether to Hide Screen Colors in Wind Down Mode

Setting Whether to Activate Do Not Disturb in Wind Down Mode

Managing Application Notifications

Setting Whether to Show Digital Wellbeing as Application in App List

Setting Parental Controls
In Home Screen, (Settings)

Digital Wellbeing
& parental controls

Parental controls

Follow onscreen prompts
Make settings for Google services. Settable items are the following.
Item Description
| Google Account | Make settings for a Google account. |
| Ads Make settings for your advertising ID. | |
| Android Auto Install Android AutoTM. | |
| App preview messages | Configure messages to be exchangeable between handsets using differing applications. |
| Backup Make backup settings. | |
| Cast media controls | Set whether to control directly from Notifications Window when playing media on TV or speaker with Chromecast on same Wi-Fi network. |
| Chromebook Make | Chromebook settings. |
| Connected apps | Make settings for applications already connected to a Google account. |
| Data management | Make file update settings for applications compatible with Google Drive. |
| Device phone number | Set a phone number to use when resetting a Google account. |
| Devices | Make notification settings for a device near handset. |
| Google Fit | Make settings for recording walking and running activity, managing your weight, etc. |
| Google Play Instant | Make settings for Google Play Instant. |
| Google Pay Install | Google PayTM. |
| Location Make settings for location information. | |
| Nearby | Set whether to use Nearby for sharing people and places around you and information. |
| On-device sharing | Set whether to allow use of on-device data. |
| Parental controls | Set controls on usage as a parent/guardian. |
| Restore contacts | Restore backed up contacts. |
| Search, Assistant & Voice | Make settings for Search, Assistant, Voice, etc. |
| Security | Make security settings in case of handset loss. |
| Set up nearby device | Make settings for a device near handset. |
| Set up your work profile | Make work profile settings. |
| Smart Lock for Passwords | Set whether to enable this and save passwords for logging in to several devices. |
About Phone
Items that can be set/checked are the following.
Item Description
Device name: Change handset name.
Phone number: Check phone number.
Emergency
information
Legal
information
Adjust
sensitivity of sensor
Carrier
Setting
Brand: Check brand.
Battery
status
SIM status: Check SIM Card status.
Model &
hardware
IMEI: Check IMEI barcode.
Android
version
IP address: Check the IP address.
Wi-Fi MAC
address
Bluetooth
address
Build number: Check the build number.

About Phone Operations
Changing Handset Name
In Home Screen, (Settings)

Device name Enter handset name

Checking Battery Level, Your Phone Number, and Other Handset Status
In Home Screen, (Settings)

- Next, Battery status to check battery depletion.
• Next, IMEI to check IMEI barcode.
Editing Emergency Information
Save your own medical information (name, address, blood type, allergies, etc.) to handset as emergency information.
In Home Screen, (Settings)

Emergency information


enter each item
Adding Emergency Contact
In Home Screen, (Settings)

Emergency information

Deleting Emergency Contacts
In Home Screen, tap (Settings)


Emergency information

contact

REMOVE
Erasing All Emergency Information
In Home Screen, tap (Settings)

Emergency information






Viewing Emergency Information
In lock screen, flick up

EMERGENCY



INFORMATION twice
Use this method if the method for unlocking the screen is set to something other than None or Swipe. See "Setting Screen to Unlock by Tracing Pattern," "Requiring Lock No. (PIN) Entry for Unlocking Screen," and "Setting Screen to Unlock with Password" for details on setting a method for unlocking the screen.
Checking Legal Information
In Home Screen, tap (Settings)

Legal information Follow
onscreen prompts

Adjusting Motion Sensor/Magnetic Sensor
In Home Screen, (Settings)

Adjust sensitivity of sensor

onscreen
prompts (until completion tone sounds)


Setting Carrier
In Home Screen, (Settings)

Carrier Setting



onscreen prompts
Troubleshooting
Check FAQ on Sharp Website and do a self-check.
Item Description
FAQ Check FAQ on Sharp Website.
Search for
settings
Proficient use guide
Search for items in settings menu.
Activate "SHSHOW" application to view information on getting the most out of your AQUOS smartphone/tablet.
Self check Perform a self-check.

Troubleshooting Operations
Checking FAQ on Sharp Website
In Home Screen, (Settings)

oting

FAO
Searching for Items in Settings Menu
In Home Screen, (Settings)

oting

Search for settings Enter search text


Search results appear.
Activating "SHSHOW" Application to View Information on Getting the Most Out of Your AQUOS Smartphone/Tablet
In Home Screen, tap (Settings)


Proficient use guide
Performing Self-Check
In Home Screen, tap (Settings)


Self check ⚠ NOSE CHOO ⚡ OM THE
SYMPTOMS. /
CHOOSE THE PLACE THAT YOU WANT TO
DIAGNOSE
Follow onscreen prompts

Diagnosis results appear.
- Tap diagnosis result for detailed result screen.
· Use Power Key for self-check (Long Press)

if it might be a malfunction?

OSE FROM THE
SYMPTOMS.
CHOOSE THE PLACE THAT YOU WANT TO
DIAGNOSE.
Checking Memory Usage
In Home Screen, (Settings)

oting

Self check e: (PAM) usage

Global Services
Global Roaming.... 176
Calling from Outside Japan....177
Global Roaming
Handset is Global Roaming Service eligible. Use the same handset number outside Japan.
Handset connects to an appropriate cellular provider automatically by default.
A specific carrier can also be selected manually.
Change communication method and data roaming settings.
Setting a Cellular Provider
1
In Home Screen, (Settings)

internet

2
Mobile network

nced

3
Automatically select network ( )



Handset searches for all available networks.
4
Tap provider


Cellular provider is set.
· To set an appropriate cellular provider automatically, tap
Automatically select network ().
Changing Data Roaming Setting
1
In Home Screen, (Settings)

internet

2
Mobile network

3
Roaming ( )



Data roaming is enabled.
- Tap Roaming to toggle on()/off().

- If confirmation appears, follow onscreen prompts.
Calling from Outside Japan
See SoftBank Website to learn about roaming areas/rates, etc. http://mb.softbank.jp/en/global_services/
Print out roaming area/rate information to carry while traveling abroad as needed.

Enabling/Disabling Abroad Assistant
While outside Japan, use Abroad assistant to select how to place calls.
In Home Screen, tap (Phone)



Tap call settings, then Int'l settings

Tap Abroad assistant
Tap
Abroad assistant to toggle on (/) off ().

Calling Japan
1
In Home Screen, tap (Phone)

2



Dialpad window opens.
Use onscreen dialpad to enter number


- Do not add + before the number.

Call to Japan

Handset dials number. Call begins when other party answers.
Calling Landlines & Mobiles within Current Country

In Home Screen, (Phone)





Dialpad window opens.

Use onscreen dialpad to enter number


- Do not add + before the number.
Call to This Number


Handset dials number. Call begins when other party answers.
Calling Countries aside from Japan

In Home Screen, (Phone)





Dialpad window opens.

Touch & Hold



"+" appears.

Enter country code then other party number (omit first 0)

- Do not omit first 0 from phone numbers when dialing Italy (39).




Handset dials number. Call begins when other party answers.
For Assistance
Handset Powers Off.... 182
Handset Does Not Power On....182
Cannot Charge / Charging Stops / Charging Is Slow... 183
Battery Runs Out Quickly.... 183
Display Turns Off Suddenly.... 184
Screen Freezes / Operation Is Unstable....184
SIM Card Not Recognized.... 185
Cannot Use SD Card....185
Cannot Send/Receive Mail....186
Cannot Connect to Internet....186
Cannot Talk on Phone / Cannot Hear Other Party..... 187
Cannot Use Applications....187
Handset Powers Off
While Using Certain Applications
The application may be the cause.
Update the application if not the latest version.
If problem persists, delete the application, and check if same problem occurs again.
See "Updating Installed Applications" for details on updating applications.
See "Uninstalling Applications" for details on deleting applications.
After Installing a New Application
The new application may be the cause.
Delete the application in Safe mode.
aquos-sense3-plus/02-05-05.html)" (Japanese) for details on activating Safe mode.
See "Uninstalling Applications" for details on deleting applications.
Handset Interior Is Hot
Continuing to use the handset while it is warm may cause it to power off as a safety precaution.
Let the handset cool down before powering it on.
Handset Does Not Power On
Handset Interior Is Hot
Did the handset remain powered on after you continued to use it while it was warm? Let the handset cool down before powering it on.
No Battery Charge
Was the handset charged? Charge the handset.
Other
Are you long pressing the Power key? Continue pressing the Power key until the logo appears.
Cannot Charge / Charging Stops / Charging Is Slow
Charging Does Not Start
Check the following if charging does not start.
- Is the USB Type-C plug on the AC adaptor firmly connected to the handset? Unplug and plug it in again firmly.
- Is the plug on the AC adaptor firmly connected to an outlet? Unplug and plug it in again firmly.
- Are you using an unspecified AC Adaptor or other product? Always use specified products. In addition to being unable to charge, using an unspecified product may deteriorate the Internal Battery.
- Is the Charging/Notification Lamp blinking? If the Charging/Notification Lamp is blinking, the handset is not charged. Charge using a specified product. If the handset still does not charge, contact Customer Service or a SoftBank Shop.
- Is the USB Type-C plug on the AC Adaptor soiled? Clean the terminals with a clean, dry cotton swab, etc., and charge again.
Charging Stops
Charging stops automatically if the handset becomes warm. Let the handset cool and start charging the handset again.
Charging Time Long Depending on AC Adaptor
Charging may be slower when using an AC Adaptor other than for rapid charging.
For information on the AC Adaptor for rapid charging specified by SoftBank, see the SoftBank Website.
Battery Runs Out Quickly
Battery Runs Out Quickly Even With No Operation
Some applications may use data communication even if not being operated.
Changing the setting may remedy this. Refer to "Restrict Background Mobile Data."
Battery Runs Out Quickly in Certain Location
Are you where the signal is weak or have been out of the service area for a long period? Calling where the signal is weak or being out of the service area uses a lot of Battery.
Setting the Handset to Save Battery Power
Frequently illuminating the Mobile Light, frequently using functions that emit sound or communicate with external devices, using a bright display, or setting a long Display-on time shorten the time that the handset can be used. Use Battery Saver to avoid wasting battery. See "Using Battery Saver" for details.
Display Turns Off Suddenly
While Using Certain Applications
The application may be the cause.
Update the application if it is not the latest version.
If the problem persists, delete the application, and check if the same problem occurs again.
See "Updating Installed Applications" for details on updating applications.
See "Uninstalling Applications" for details on deleting applications.
After Installing a New Application
The new application may be the cause.
Delete the application in Safe mode.
See "aquos-sense3-plus/02-05-05.html" (Japanese) for details on activating Safe mode.
See "Uninstalling Applications" for details on deleting applications.
Screen Freezes / Operation Is Unstable
While Using Certain Applications
The application may be the cause.
Update the application if it is not the latest version.
If the problem persists, delete the application and check if the same problem occurs again.
See "Updating Installed Applications" for details on updating applications.
See "Uninstalling Applications" for details on deleting applications.
After Installing a New Application
The new application may be the cause.
Delete the application in Safe mode.
See "aquos-sense3-plus/02-05-05.html" (Japanese) for details on activating Safe mode.
See "Uninstalling Applications" for details on deleting applications.
Handset Operates on Its Own Without Touching Display / No Response to Touch Operation
Press the Power Key to turn off the display, press the Power Key again to turn on the display, and then operate the handset.
SIM Card Not Recognized
Check the following if the handset does not recognize the SIM Card.
- Is the SIM Card inserted correctly? Is the SIM Card inserted in the correct location and in the correct orientation? Power off the handset, check that the SIM Card is inserted correctly, and then power on the handset again. If the problem persists, the SIM Card may be damaged.
- Is the IC (metal) portion of SIM Card smudged (fingerprints, etc.)? Remove SIM Card, wipe soiling with a clean, dry cloth, and insert correctly.
- Is a different SIM Card inserted? An unusable SIM Card may be inserted. Check that it is the correct SIM Card.
While Using Certain Applications
The application may be the cause.
Update the application if not the latest version.
If problem persists, delete the application, and check if same problem occurs again.
See "Updating Installed Applications" for details on updating applications.
See "Uninstalling Applications" for details on deleting applications.
After Installing a New Application
The new application may be the cause.
Delete the application in Safe mode.
See "Starting in Safe Mode (http://help.mb.softbank.jp/aquos-sense3-plus/02-05-05.html)" (Japanese) for details on activating Safe mode.
See "Uninstalling Applications" for details on deleting applications.
Cannot Send/Receive Mail
Airplane Mode Set
Is handset in Airplane mode? appears in Status Bar when in Airplane mode. To cancel Airplane mode:
Drag Status Bar down → ↗
No "4G" Indication on Signal Level Indicator

Cannot Send with Attachment
The maximum size of files that can be attached to +Message is 100 MB.
To share large files, use Google Drive, etc.
Cannot Receive Mail from Certain Sender
Spam filter settings may be blocking delivery. Check spam filter settings.
Disabled Access Point Is Set

In Location Where Signal Is Weak or Have Been Out of Service Area for a Long Period
Check whether you are where signal is weak or out of service area.
If problem persists, power handset off and then on again.
Cannot Connect to Internet
Airplane Mode Set
Is handset in Airplane mode? appears in Status Bar when in Airplane mode. To cancel Airplane mode:
Drag Status Bar down → +
No "4G" Indication on Signal Level Indicator

Cannot Connect while Using Browser
The browser may have become temporarily unstable.
Clearing the browser cache may remedy this.
See "Deleting Browsing History (http://help.mb.softbank.jp/aquos-sense3-plus/04-05-01-04.html)" (Japanese) for details on clearing the browser cache.
Cannot Connect to Internet Only When Connected by Wi-Fi
There may be a problem with the Wi-Fi connection.
Check whether connection to the Internet is possible with the Wi-Fi connection disabled.
See "Deleting Saved Access Points" for details on disabling the Wi-Fi connection.
Disabled Access Point Is Set
Is a disabled access point set? To reset to initial settings: In Home Screen, (Settings) & internet

In Location Where Signal Is Weak or Have Been Out of Service Area for a Long Period
Check whether you are where signal is weak or out of service area.
If problem persists, power handset off and then on again.
Cannot Talk on Phone / Cannot Hear Other Party
Cannot Make or Receive Calls
Is the handset in Airplane mode? The airplane icon appears in the Status Bar when in Airplane mode. To cancel Airplane mode:
Drag the Status Bar down.

Is the handset in a location where signals can reach? Change locations while checking the signal indication and call again.
Cannot Receive Calls
If Call Forwarding or Voicemail is set, calls may be forwarded or sent to Voicemail before being answered. See "Call Forwarding" and "Voicemail" for details.
Cannot Make Calls
Did you dial all digits for the number? Dial all digits for numbers starting with a "0" area code, etc.
Cannot Hear Other Party
Is the call volume low? Press the Volume Up Key during a call to increase the volume.
In a Location Where Signal Is Weak or Have Been Out of Service Area for a Long Period
Check whether you are in a location where the signal is weak or out of the service area.
If the problem persists, power the handset off and then on again.
Cannot Use Applications
Cannot Install New Application
Is there only a little free space in internal storage? To check free space:
In Home Screen, (Settings)

Applications not supported by handset cannot be installed.
Cannot Activate Applications
Did you set access privileges when first activating the application? Applications cannot be activated if access is not permitted. To change settings:
In Home Screen, (Settings)

See all XX apps
Tap application name

Tap unpermitted items ( )
Warranty/Specifications/ Customer Service
Warranty & After-Sales Service.... 190
Specifications....190
Customer Service....191
Warranty
- Handset warranty is for 1 year from date of purchase.
- Repair may be made free of charge under the terms of free repair. See SoftBank Website for terms of free repair. https://cdn.softbank.jp/mobile/set/common/pdf/legal/spguide/common/warranty.pdf (Japanese)
- Warranty covers handset. Cables and complimentary sample accessories are not covered by warranty.
! Cautions
Damages
SoftBank Corp. is not responsible for any damages for user or third party resulting from lost opportunities to make a call, etc. due to breakage or trouble of product.
Malfunction/Repairs
Information/settings on handset may be lost/changed due to malfunction or repairs. It is recommended that you keep a separate copy of contacts and other important information. SoftBank Corp. is not responsible for loss/change of data (contacts, images, sound, etc.) or settings due to damage or repairs.
Disassembly/Modification
Disassembly/modification of handset is prohibited under the Radio Law. Note that handset cannot be accepted for repairs if modified.
After-Sales Service
To request repairs, contact Customer Service or a nearby SoftBank Shop. Have details of symptoms ready.
- During the warranty period, repairs are made under the terms of free repair.
- After the warranty period, if handset can be repaired, repairs will be made at cost. Repair parts (for maintaining product performance) are stocked for approximately 4 years after end of production. However, repair may not be possible even at cost within this period due to stock conditions.
Further inquiries
For more information on after-sales service, contact a nearby SoftBank Shop or Customer Service.
Specifications
Some information may differ due to specification changes.
Handset
Handset specifications are as follows.
- Times in the table vary with location, status, settings, etc.
- Display employs precision technology; however, some pixels may remain on/off.
Item Description
| Dimensions (W x H x D) | Approx. 75 mm x 160 mm x 8.7 mm(without protruding parts) |
| Weight Approx. | 175 g |
| 3G:0.25 W | |
| Maximum Output | GSM (850 MHz, 900 MHz): 2 WGSM (1800 MHz, 1900 MHz): 1 W4G:0.2 W |
| Internal Battery Capacity | 4,000 mAh |
| Continuous Talk Time 1 | 3G:Approx. 1760 minutesGSM:Approx. 970 minutesVoLTE 2 :Approx. 2105 minutes |
| Continuous Standby Time 3 | 3G:Approx. 740 hoursGSM:Approx. 695 hours4G (AXGP Network): Approx. 655 hours4G (FDD-LTE Network): Approx. 640 hours |
| Charging Time 4 | AC Adaptor (USB Type-CTM quick charge ACAdaptor for USB PD [ZSDBAS] (SB-AC20-TCPD): Approx. 195 minutes |
| Maximum Transmission Speed 5 | Max. communication speed (downlink): 300 Mbps 6 Max. communication speed (uplink): 37.5 Mbps 7 |
1 Average measured with handset fully charged, in strong signal conditions at rest. 2 VoLTE: Voice over LTE Technology enabling voice calls over an LTE network. 3 Average measured with handset fully charged, without calls or operations, in strong signal conditions at rest, and with data communication and Urgent News disabled. May vary with battery strength, ambient temperature, settings, etc. 4 Measured when charging with handset powered off. 5 Provided on a best-effort basis; transmission speed may decrease or transmission may become unavailable due to traffic conditions, network environment, etc. 6 Available in certain areas of Tokyo, Nagoya, and Osaka. 7 With UDC (Uplink Data Compression). Data transfer possible at communication speed above that given with conditions of use due to improved uplink transfer efficiency.
Materials (Handset)
Parts Materials Used/Surface Finish
| Display Surface | Tempered glass/AF coating |
| Back Surface Acrylic resin + PC resin/hard coating | |
| Outer Casing (Resin Part), Card Tray (Exterior) | PC resin (containing glass)/coating, hard coating |
| Power Key, Volume Key (Up/Down), Camera Ornament, Fingerprint Sensor Ornament | Aluminum/anodizing |
| Camera Panel Tempered glass/AF coating, AR coating | |
| Fingerprint Sensor | Epoxy resin/hard coating |
| Mobile Light Acrylic resin | |
| Card Tray POM resin + stainless steel | |
| Card Tray Gasket | Silicone rubber |
| IMEI Plate PET resin/PET resin laminating | |
| IMEI Label PET resin/printing | |
Customer Service
If you encounter any difficulties or are unsure of anything, contact customer service.
SoftBank Customer Support
- From a SoftBank handset, dial toll free at 157
- From a landline/IP phone, dial toll free at 0800-919-0157 · Business hours: 9:00am - 8:00pm
Smartphone Technical Support Center
- From a SoftBank handset, dial toll free at 151 · From a landline/IP phone, dial toll free at 0800-1700-151 · Business hours: Weekdays 9:00am - 7:00pm / Sat., Sun. and holidays 9:00am - 5:00pm
Safety Precautions
Safety Precautions....194
Important Product Information....202
Handset & Hardware Care.... 203
General Notes.... 205
Radio Wave Exposure and Specific Absorption Rate (SAR)
Information.... 207
Water & Dust Resistance.... 209
Safety Precautions
Read Safety Precautions before using handset.
Observe precautions to avoid injury to self or others, or damage to property.
Safety Precautions
These labels show degree of risk from improper use.
Label Description

DANGER
Great risk of death or serious injury 1

WARNING
Risk of death or serious injury 1

CAUTION
Risk of minor injury 2 or property damage 3
1 Serious injury: This refers to loss of sight, injury, burns (high- and low-temperature), electric shock, broken bones, injuries with residual aftereffects from poisoning, etc., and injuries requiring hospital admission for treatment or long-term hospital attendance as an outpatient. 2 Minor injury: This refers to injuries, burns (high- and low-temperature), electric shock, etc. that do not require hospital admission for treatment or long-term hospital attendance as an outpatient. 3 Property damage: This refers to extended damage to buildings, furniture, livestock, pets, etc.
These symbols signify prohibited/compulsory actions.
Symbol Description

Prohibited actions

Disassembly prohibited
DO NOT Disassemble

Avoid Liquids Or Moisture

Do Not Use Wet Islands

Exposure to liquids prohibited
Compulsory
Use with wet hands prohibited

Disconnect Power Source
Compulsory actions
Unplug from outlet
Handset, SIM Card, AC Adaptor (Sold Separately) (Common)

DANGER

Hornified
Do not use, store, or leave in extreme heat or where heat collects, such as fire, heat sources, under a kotatsu (blanketed warming table) or blanket, direct sunlight, inside vehicles in the hot sun, etc.
May cause fire, burns, injury, electric shock, etc.

: Promised
Keep away from cooking appliances (microwave ovens, induction stoves, etc.) and pressure vessels (e.g., pressure cookers).
May cause fire, burns, injury, electric shock, etc.

Prohibited
Do not subject to or place directly on sand, soil, or mud. Do not touch with dirty hands.
May cause fire, burns, injury, electric shock, etc.
For details on water and dust resistance, see "Water & Dust Resistance."

Pronipinna
Do not charge handset while it is wet with water or other liquids (drinking water, sweat, sea water, pet urine, etc.).
Do not charge handset where exposed to water (bathroom, etc.).
May cause fire, burns, injury, electric shock, etc.
For details on water resistance, see "Water & Dust Resistance."

Prohibited
Do not apply excessive force to or break handset. Particularly when carrying handset in your clothes pocket, do not bump it or place it between objects.
Internal Battery breakage may cause fire, burns, injury, etc.
* Examples of where to be careful - Sitting or squatting with handset in your pants or skirt pocket - Handset becoming caught in a sliding door or vehicle door when in a jacket pocket - Stepping on handset when it is on something soft such as a sofa, bed, or futon or on the floor

Do not disassemble or modify.
May cause fire, burns, injury, electric shock, etc.

Do not try to remove the internal battery from the handset.
May cause fire, burns, injury, etc.

Do not try to remove the handset back cover.
May cause fire, burns, injury, etc.

Do not wet with water or other liquids (drinking water, sweat, sea water, pet urine, etc.).
May cause fire, burns, injury, electric shock, etc. For details on water resistance, see "Water & Dust Resistance."

Do not let water or other liquids (drinking water, sweat, sea water, pet urine, etc.) enter the charging terminals or External Connection Jack.
May cause fire, burns, injury, electric shock, etc. For details on water resistance, see "Water & Dust Resistance."

Use optional accessories specified by SoftBank Corp.
Using unspecified accessories may cause fire, burns, injury, electric shock, etc.
WARNING

Do not drop, stomp, throw, or subject to excessive force or strong impact/vibration.
May cause fire, burns, injury, electric shock, etc.

Keep conductive materials (metal strip, pencil lead, etc.) away from the charging terminals and External Connection Jack. Do not let dust enter them.
May cause fire, burns, injury, electric shock, etc.

Do not cover or wrap with a blanket, etc. while using or charging.
May cause fire, burns, etc.

If charging continues even after the specified charging time, stop charging.
Failure to do so may cause fire, burns, injury, etc. due to overcharging or other reasons.

When entering very dusty locations or locations where flammable gases are generated, be sure to power off the handset beforehand and stop any charging in progress.
May ignite flammable gases, etc. and cause explosion, fire, etc.

Use in facilities such as gas stations should be in accordance with the facility guidelines.
Do not charge the handset in facilities such as gas stations. Take care not to drop the handset in facilities such as gas stations, and in particular do not use it while refueling. May ignite flammable gases, etc. and cause explosion, fire, etc.

If there is abnormal odor, sound, smoke, overheating, discoloration, distortion, or other abnormalities, follow these steps.
- Unplug from the outlet.
- Power off the handset.
Failure to follow the above steps may cause fire, burns, injury, electric shock, etc.
CAUTION

Do not use if broken.
May cause fire, burns, injury, etc.

Do not place on unstable surfaces; take added care when vibration is set.
Handset or related hardware may fall, resulting in injury, etc.

Do not use or store in a location that is subject to excessive dust, high humidity, or high temperatures.
May cause fire, burns, electric shock, etc.
For details on water and dust resistance, see "Water & Dust Resistance."

For use by a child, explain instructions and supervise use.
Failure to do so may cause injury, etc.

Do not leave within the reach of small children.
Take particular care with storage locations for small parts such as Card Tray.
May cause accidental swallowing, injury, electric shock, etc.

Use handset with caution, as it may become hot with continued use or while charging. Be careful not to place handset in clothes pocket, etc. and fall asleep, allowing unintentional continued contact.
Handset or AC Adaptor may become hot after continued use of applications, call functions, data communication, video viewing functions, etc. or while charging. Continued and direct contact with hot portions of handset may cause skin redness, itchiness, skin irritation, low-temperature burns, etc. depending on your physical condition.
Handset
DANGER

Do not throw into a fire or apply heat.
May cause fire, burns, injury, etc.

Do not pierce with a sharp object (nail, etc.), hit with a hard object (hammer, etc.), step on, or otherwise subject to excessive force.
May cause fire, burns, injury, etc.

If substance in handset gets in eyes, mouth, etc., rinse with clean water and consult a doctor immediately.
Substances in handset may cause loss of sight or other physical harm.
WARNING

Do not shine Mobile Light close to eyes. Maintain a safe distance, especially from small children.
May cause visual impairment or other problems; may temporarily affect eyesight or startle, leading to injury or other accident.

Do not point Mobile Light at drivers when it is turned on.
May hinder driving performance, leading to an accident.

Do not stare at Display for a long period when it is flickering.
May cause spasms, loss of consciousness, etc.

Do not let water or other liquids (drinking water, sweat, sea water, pet urine, etc.) or a foreign object (metal strip, flammable material, etc.) enter SIM/SD Card Slot.
In addition, insert SIM Card and SD Card into correct openings in correct orientation.
May cause fire, burns, injury, electric shock, etc.

Do not expose the camera lens to direct sunlight for an extended period.
May cause fire, burns, injury, etc. due to the light-collecting mechanism of the lens.

Power off the handset or activate Airplane mode before boarding an airplane.
Handset use on airplanes is restricted; follow the instructions given by the respective airlines.
Radio waves may adversely affect an airplane's electronic devices.
If you engage in a prohibited activity while using the handset on an airplane, you may be punished by law.

Regarding handset use in a hospital, follow the instructions given by the respective medical institution.
Power off the handset where handset use is prohibited. Radio waves may adversely affect an airplane's electronic devices or electronic medical devices.

When you are on a handsfree call, while the ringtone is playing loudly, when in standby, etc., be sure to keep the handset at a safe distance from your ears.
When you attach an earphones-microphone to the handset and play games, videos, or music, adjust the volume to a comfortable level beforehand.
When making a handsfree call, the handset emits sound loudly. Even in standby, the ringtone or alarm may ring suddenly. Listening to loud sound continuously for a long time may cause hearing impairment or other difficulty. In addition, not being able to hear surroundings may cause an accident.

If you have a weak heart, adjust ringtone vibration and volume as needed.
The handset suddenly vibrating and ringing for a new call may startle you and adversely affect your heart.

If you are using an electronic medical device, check with its manufacturer or vendor on radio wave effects before using the handset.
Radio waves may adversely affect electronic medical devices, etc.

Power off handset near electronic devices that employ high precision control systems or weak signals.
Radio waves may cause electronic devices to malfunction or may adversely affect their operation.
Take added care near these devices: Hearing aids, implanted pacemakers/defibrillators and other electronic medical devices; other automatic control devices. If you are using an implanted pacemaker, implanted defibrillator, or other electronic medical device, check with its manufacturer or the vendor on radio wave effects.

If Display or Camera lens breaks, be careful with shards of broken glass and exposed handset parts.
Touching the broken or exposed parts may cause burns, injury, electric shock, etc.

If Internal Battery leaks or there is abnormal odor, discontinue use immediately and keep sources of flame away.
Leaked fluid may catch fire, causing the battery to ignite, burst, etc.

Do not let your pet bite handset.
May cause Battery to ignite, burst, overheat, or leak, causing fire, burns, injury, etc.

CAUTION

When using the motion sensor and electromagnetic sensor, make sure of the safety around you and hold handset firmly; do not swing with excessive force.
Failure to do so may cause injury or other accident.

If Display breaks and substance in handset leaks, do not let it get on your skin (face, hands, etc.) or clothes.
May harm sight, skin, etc.
If substance in handset gets in eyes, mouth, etc. or on your skin or clothes, immediately rinse with clean water.
If substance in handset gets in eyes, mouth, etc., rinse and consult a doctor immediately.

Do not dispose of handset with regular trash.
May cause fire, burns, injury, etc. May also adversely affect the environment. When handset is no longer needed, take it to a SoftBank shop, or follow the local regulations regarding handset collection.

If substance in Internal Battery leaks, do not let it get on your skin (face, hands, etc.) or clothes.
May harm sight, skin, etc.
If substance in handset gets in eyes, mouth, etc. or on your skin or clothes, immediately rinse with clean water.
If substance in handset gets in eyes, mouth, etc., rinse and consult a doctor immediately.

Before using handset in a vehicle, check with the manufacturer or dealer of the vehicle on radio wave effects.
In rare cases, radio waves may adversely affect operation of on-vehicle electronic devices, depending on the type of vehicle. If this occurs, discontinue use immediately.

For any skin abnormalities associated with handset use, discontinue use and consult a doctor immediately.
Handset use may cause itchiness, skin irritation, rashes, etc. depending on your physical condition.
For details on materials used for handset parts, see "Materials (Handset)."

Earpiece/Speaker and Speaker use magnetic parts; check that nothing metal (cutter blades, staples, etc.) is adhering.
Metal strip on handset may cause injury, etc.

See Display in a sufficiently bright place at a reasonable distance.
Seeing in a dark place or at a close distance may deteriorate vision or cause other problems.
AC Adaptor (Optional Accessory)
WARNING

Do not use AC Adaptor if the cord is damaged.
May cause fire, burns, electric shock, etc.

Do not touch AC Adaptor if thunder is audible.
May cause electric shock, etc.

Do not short-circuit charging terminals when AC Adaptor is plugged into the outlet. In addition, keep your hands and other body parts away from charging terminals.
May cause fire, burns, electric shock, etc.

Do not place a heavy object on top of AC Adaptor cord; do not apply excessive force by pulling, etc.
May cause fire, burns, electric shock, etc.

When plugging/unplugging AC Adaptor, keep metal objects away.
Failure to do so may cause fire, burns, electric shock, etc.

Do not use AC Adaptor with a voltage converter designed for overseas travel.
May cause ignition, overheating, electric shock, etc.

When AC Adaptor is connected to handset, do not apply excessive force to the connection.
May cause fire, burns, injury, electric shock, etc.

Do not touch AC Adaptor cord, charging terminals, or power plug with wet hands.
May cause fire, burns, electric shock, etc.

Use at the specified power supply voltage.
When charging handset overseas, use AC Adaptor designed for overseas use.
Use at other power supply voltages may cause fire, burns, electric shock, etc.
AC Adaptor: AC 100 V (connect to a household AC outlet only)
AC Adaptor designed for overseas use: AC 100 V - 240 V (connect to a household AC outlet only)

Wipe off any dust on the power plug.
Using Charger when dust is on plug may cause fire, burns, electric shock, etc.

Plug AC Adaptor into the outlet firmly.
Failure to do so may cause fire, burns, electric shock, etc.

When unplugging from the outlet, grasp AC Adaptor and pull, without forcefully pulling cord.
Pulling the AC Adaptor cord may damage the cord, causing fire, burns, electric shock, etc.

When inserting or removing the USB Type-C plug into or from the handset, insert or remove it straight into or from the jack, without forcefully pulling the cord.
Inserting or removing it in an incorrect orientation may cause fire, burns, injury, electric shock, etc.

If the charging terminals become bent or deformed, discontinue use immediately. In addition, do not use the AC adaptor by restoring the terminals to their original state.
This may cause fire, burns, injury, electric shock, etc. due to short-circuiting of the charging terminals.

Disconnect Power Source
When not using the AC adaptor, unplug it from the outlet.
Leaving it plugged in may cause fire, burns, injury, electric shock, etc.

Disconnect Power Source
If splashed with water or other liquids (drinking water, sweat, sea water, pet urine, etc.), unplug from the outlet immediately.
Splashing can cause short-circuiting, leading to fire, burns, electric shock, etc.

Disconnect Power Source
Before cleaning, unplug the AC adaptor from the outlet.
Cleaning the AC adaptor without unplugging it may cause fire, burns, electric shock, etc.

CAUTION

Do not touch the AC adaptor for long periods when it is plugged into the outlet.
May cause burns, etc.
SIM Card

CAUTION

When handling SIM Card, be careful with cut edges so as not to damage your hands or other body parts.
Cut edges may be sharp and cause injury.
Handset Use & Electronic Medical Devices

WARNING

Compulsory
If you are using an electronic medical device (implanted pacemaker, implanted defibrillator, etc.), carry or use handset at least 15 cm away from where the device is.
Radio waves may adversely affect operation of electronic medical devices.

Compulsory
Before using an electronic medical device other than an implanted pacemaker or implanted defibrillator outside a medical institution (for home treatment, etc.), check with its manufacturer on radio wave effects.
Radio waves may adversely affect operation of electronic medical devices.

Compulsory
In a situation where you may not be able to maintain a distance of at least 15 cm from other persons, such as when your movement is restricted, disable radio wave emission by activating Airplane mode, powering off handset, etc.
There may be persons with an electronic medical device (implanted pacemaker, implanted defibrillator, etc.) nearby. Radio waves may adversely affect operation of electronic medical devices.

Compulsory
Regarding handset use in a medical institution, follow the instructions given by the medical institution.
Radio waves may adversely affect operation of electronic medical devices.
Important Product Information
General Use
- If your SIM Card or handset (with SIM Card inserted) is lost or stolen, suspend your service immediately. For details, contact Customer Service.
- Handset transmissions may be disrupted inside buildings, tunnels or underground, or when moving into/out of such places; may affect calls.
- Use handset without disturbing others.
- Handsets are radios as stipulated by the Radio Law. Under the Radio Law, handsets must be submitted for inspection upon request.
- Handset use near landlines, TVs or radios may cause interference.
· Beware of eavesdropping.
Because this service is completely digital, the possibility of signal interception is greatly reduced. However, some transmissions may be overheard.
- Eavesdropping
Deliberate/accidental interception of communications constitutes eavesdropping.
- Beware of harmful/malicious websites. Take added care when posting personal information.
- Display uses liquid crystal.
When wearing polarized sunglasses and depending on the angle, the screen may appear dark or distorted.
An export license may be required to carry handset into other countries if it is to be used by or transferred to another person. However, no such license is required when taking handset abroad for personal use on a vacation or business trip and then bringing it back.
Export control regulations in the United States provide that an export license granted by the US government is required to carry handset into Cuba, Iran, North Korea, Sudan or Syria.
- Many different kinds of applications can be installed on handset from Google Play (provided by Google LLC). SoftBank Corp. is not responsible in any way for user-installed applications (quality, reliability, legality, fitness for a purpose, credibility, accuracy, etc.) or resulting malfunctions (viruses, etc.).
Heat from Handset Use
- Depending on how or where used, interior of handset may become hot. Handset may then power off as a safety precaution.
Let handset cool before powering on handset.
- Continuing to use Camera while handset is warm causes warning to appear, after which Camera saves captured image data and exits.
Camera
- Mind etiquette when using Camera.
- Test Camera before shooting special moments.
- Do not use Camera in places where shooting is prohibited.
- Shot images may not be used/transferred without copyright holder (photographer) permission, except for personal use.
Urgent News (Application)
- When Urgent News is received, the handset notifies the user via message, alert, and by vibrating.
- Urgent News is enabled by default (can also be disabled).
- Alert sounds at maximum volume by default, even when Manner mode is set (can also be muted).
- Vibration is enabled by default regardless of Manner mode setting (can also be disabled).
- See "Using Urgent News Mail (http://help.mb.softbank.jp/aquos-sense3-plus/05-07-02.html)" (Japanese) for details on Urgent News settings.
- Alerts are not received during calls/transmissions or in poor signal conditions. (Alerts can be received during voice calls over VoLTE.)
- Depending on usage/situation, the handset may receive alerts for other areas or no alerts.
- Standby time may decrease when Urgent News is enabled.
- SoftBank Corp. cannot be held liable for any damages associated with this service, including accidents resulting from received information, reception timing, or reception failure.
Technical Regulations Conformity Certification
The handset conforms to technical regulations pursuant to the Radio Law and the Telecommunications Business Law. To check technical regulations conformity certification information
(e.g.,)
In Home Screen, (Settings)

Advanced



Authentication
Voluntary Control of Radio Interference
The handset conforms to technical regulations pursuant to the Rules for Voluntary Control Measures of VCCI; the corresponding conformity mark is shown on the electronic rating plate on the handset. To check the electronic rating plate:
In Home Screen, (Settings)

Advanced



Authentication
Handset & Hardware Care
- Use the handset within 5°C - 35°C and 35% - 85% humidity. For use in bathrooms, see "Cautions for Use in a Bathroom."
- Avoid extreme temperature or direct sunlight.
- The handset/internal battery may become warm during operation or while charging. This is normal.
- The warranty does not cover malfunctions resulting from misuse.
- Clean the handset with a soft dry cloth. Alcohol/solvent use may fade color/print.
- Avoid scratching the display.
- Avoid heavy objects or excessive pressure. May cause malfunction or injury.
- Do not sit or squat with the handset in your pants or skirt pocket. Be especially careful when wearing heavy clothing.
- Do not place heavy objects on the handset inside handbags, backpacks, etc.
- The handset back cover is not removable. Do not attempt to remove it; doing so may cause damage or malfunction, or affect water and dust resistance.
- Connect only specified products to the jacks. Other devices may malfunction or cause damage.
- Do not power off while using an SD card; this may result in data loss or malfunction.
- When walking outside, moderate the handset volume to avoid accidents.
- If thunder is audible while outdoors, discontinue use; there is a risk of lightning strike or electric shock.
- When holding the handset, do not block the earpiece, microphone, speaker, or recorder microphone.
- The proximity sensor prevents touchscreen misoperation during calls. Do not cover or place a sticker/label over the proximity sensor; the display may remain off during calls, disabling handset operation.
- If your hair is between the earpiece and your ear during calls, the proximity sensor may not function properly.
The display may remain on; touching the display accidentally may end the call.
- Do not cover the light sensor or place a sticker/label over it; this may hinder ambient light detection, resulting in malfunction of the light sensor.
- The handset earpiece is located at the center of the display's upper end. If the other party's voice is hard to hear during calls, hold the handset so that the earpiece is next to your earhole for better audibility.
Display (Touchscreen)
Handset Display is Touchscreen.
If Display is wet, wipe it with a soft cloth.
- Touchscreen may not respond in these situations:
- Use with gloves/long fingernails
- Use of pens, pencils or sharp objects
- Use with objects on/against Display
- Use while wet
• To prevent malfunctions, do not:
- Touch Display with wet fingers
- Use if Display is wet
- Subject Display to force/pressure
- Place a sticker or shield (commercially-available protective film, privacy protector shield, etc.) on Display
- In the following cases, Press Power Key to turn off Display, Press Power Key again to turn on Display and then operate handset.
- Handset operates automatically without touch input
- Handset does not respond to touch input
Earphones-Microphone
Some earphones-microphones may not work properly.
- Do not subject the Earphones-Microphone Jack to strong impact while using earphones-microphone; this may affect water and dust resistance.
Self Check
If the handset is unstable, diagnose the cause as follows.
In Home Screen, (Settings)
the shooting Self

check Follow onscreen prompts
Forcing Power Off
If the handset has stopped processing or won't respond to operation, power off forcibly as follows.
Power Key (Long Press for at least 8 seconds)
- Display goes out and handset powers off.
Bluetooth® Function
SoftBank Corp. is not liable for any damages resulting from data/information leakage due to use of handset Bluetooth® function.
■Precautions
The frequency band utilized by the handset's Bluetooth® function is shared with industrial, scientific, or medical equipment, including household microwave ovens, and is also used by radio stations, amateur radio stations, etc. (hereafter "other radio stations").
- Before using Bluetooth® , visually check that no other radio stations sharing the same frequency band are in use nearby.
- Should interference occur between the handset and other radio stations, move it to a different location or cancel the Bluetooth® function immediately.
- For additional information and support, contact Customer Service.
· Frequency Band
This radio station utilizes the 2.4 GHz band.
FH: FH-SS modulation, with a maximum interference range of about 40 m.
XX: Other modulation, with a maximum interference range of about 80 m.
It is not possible for the radio station to avoid using the frequency band of a mobile unit identification apparatus.
2.4FH/XX8
Wi-Fi (Wireless LAN)
Wireless LAN (hereafter "Wi-Fi") uses radio waves to enable communication between compatible devices within range. However, it is advisable for the user to configure security settings to avoid the risk of data interception.
- Do not use Wi-Fi near electrical appliances, audiovisual equipment, or office automation equipment; this may affect Wi-Fi transmission speed, availability, clarity, etc. (Especially when a microwave oven is in use.)
- If there are multiple access points nearby, the handset may not detect access points correctly.
■Precautions
The frequency band utilized by handset Wi-Fi is shared with industrial, scientific or medical equipment, including household microwave ovens, and used by radio stations, amateur radio stations, etc. (hereafter "other radio stations").
- Before using Wi-Fi, visually check that no other radio stations sharing the same frequency band are in use nearby.
- Should interference occur between handset and other radio stations, move it to a different location or disable Wi-Fi immediately.
- For additional information and support, contact Customer Service.
· Frequency Band
This radio station utilizes 2.4 GHz and 5 GHz bands.
· 2.4 GHz band
DSSS-OFDM modulation, with a maximum interference range of 40 m.
2.4DS/OF4
Handset supports Wi-Fi channels 1 - 13. Handset does not connect to access points set to other channels.
- Channels in 5 GHz band
Three bands are available within 5 GHz frequency band: 5.2 GHz, 5.3 GHz, and 5.6 GHz (W52, W53, and W56).
· W52 (5.2 GHz band; channels 36, 40, 44, 48) · W53 (5.3 GHz band; channels 52, 56, 60, 64) · W56 (5.6 GHz band; channels 100, 104, 108, 112, 116, 120, 124, 128, 132, 136, 140)
Use of 5.2 GHz or 5.3 GHz band (W52/W53) for outdoor communication is prohibited by the Radio Law (excluding communication with the base stations or land mobile relay stations of high-output data communications systems operating in the 5.2 GHz band).
■ Simultaneous Use with Bluetooth®
Wi-Fi (IEEE 802.11b/g/n) and Bluetooth® transmit on the 2.4 GHz band. Enabling handset Bluetooth® or using Bluetooth® devices near the handset may affect Wi-Fi transmission speed, availability, and clarity. Should interference occur, cancel handset Bluetooth® or discontinue Bluetooth® device use.
• Available channels vary by country. - For use of Wi-Fi aboard aircraft, check with the airline beforehand. - In some countries/regions, there are restrictions on the use of Wi-Fi. Check local laws and regulations before using Wi-Fi on the handset abroad.
General Notes
"901SH" here refers to this mobile phone "AQUOS sense3 plus."
Portrait Rights
Portrait rights protect individuals' right to refuse to be photographed or to refuse unauthorized publication/use of their photographs. Portrait rights consist of the right to privacy, which is applicable to all persons, and the right to publicity, which protects the interests of celebrities. Therefore, photographing others including celebrities and publicizing/distributing their photographs without permission is illegal; use Camera responsibly.
Copyrights
Copyright laws protect sounds, images, computer programs, databases, and other materials and copyright holders. Duplicated material is limited to private use only. Use of materials beyond this limit or without copyright holder permission may constitute copyright infringement and be subject to criminal punishment. Comply with copyright laws when using images shot with Camera.
The software contained in the handset is copyrighted material; copyright, moral rights, and other related rights are protected by copyright laws. Do not copy, modify, alter, disassemble, decompile, or reverse-engineer the software; do not separate it from hardware in whole or part.
Open Source Software
- The handset contains software based on GNU General Public License (GPL), GNU Lesser General Public License (LGPL), and other licenses. To check details of relevant software licenses: In Home Screen, (Settings) → Legal information → Third-party licenses
- The source code of software based on GPL, LGPL, and Mozilla Public License (MPL) is provided on the following website free of charge. http://k-tai.sharp.co.jp/support/developers/oss/ (Japanese)


Regulatory Information
In some countries/regions including Europe4, there are restrictions on the use of 5GHz WLAN that may limit the use to indoors only. Please check local laws and regulations beforehand.
*1 The following EU and EFTA member countries: Belgium (BE), Bulgaria (BG), Czech Republic (CZ), Denmark (DK), Germany (DE), Estonia (EE), Ireland (IE), Greece (EL), Spain (ES), France (FR), Croatia (HR), Italy (IT), Cyprus (CY), Latvia (LV), Lithuania (LT), Luxembourg (LU), Hungary (HU), Malta (MT), Netherlands (NL), Austria (AT), Poland (PL), Portugal (PT), Romania (RO), Slovenia (SI), Slovakia (SK), Finland (FI), Sweden (SE) and United Kingdom (UK), Switzerland (CH), Liechtenstein (LI), Iceland (IS), Norway (NO).
Norway: Use of this radio equipment is not allowed in the geographical area within a radius of 20 km from the centre of Ny-Alesund, Svalbard.
Hereby, SHARP CORPORATION declares that the radio equipment type 901SH is in compliance with Directive 2014/53/EU.
The full text of the EU declaration of conformity is available at the following internet address:
https://jp.sharp/k-tai/
Manufacturer's Address:
SHARP CORPORATION,
1 Takumi-cho, Sakai-ku, Sakai-shi,
Osaka 590-8522, Japan
Description of Accessories
Item Description
| Headset, Handsfree | φ3.5 audio jack, Bluetooth |
| USB cable For charging, peripherals, etc. | |
| microSD Card microSD/microSDHC/microSDXC | |
| SIM card | SoftBank SIM card/non-SoftBank SIM cardsNon-SoftBank SIM cards can be used after SIM-unlocking the handset. |
Frequency Range of Supported Bands in EU
Item Description
| GSM 900 | Tx 880.2 to 914.8 MHzRx 925.2 to 959.8 MHz |
| DCS 1800 | Tx 1710.2 to 1784.8 MHzRx 1805.2 to 1879.8 MHz |
| WCDMA FDD I | Tx 1922.4 to 1977.6 MHzRx 2112.4 to 2167.6 MHz |
| WCDMA FDD VIII | Tx 882.4 to 912.6 MHzRx 927.4 to 957.6 MHz |
| LTE Band 1 | Tx 1922.5 to 1977.5 MHzRx 2112.5 to 2167.5 MHz |
| LTE Band 3 | Tx 1710.7 to 1784.3 MHzRx 1805.7 to 1879.3 MHz |
| LTE Band 8 | Tx 880.7 to 914.3 MHzRx 925.7 to 959.3 MHz |
| LTE Band 28 | Tx 704.5 to 746.5 MHzRx 759.5 to 801.5 MHz |
| Bluetooth | Tx 2402 to 2480 MHzRx 2402 to 2480 MHz |
| WLAN 2.4 GHz | Tx/Rx 2412 to 2472 MHz (BW:20 MHz only) |
| WLAN 5 GHz | W52 (U-NII 1):Tx/Rx 5180 to 5240 MHz (BW:20 MHz)Tx/Rx 5190 to 5230 MHz (BW:40 MHz)Tx/Rx 5210 MHz (BW:80 MHz)W53 (U-NII 2A):Tx/Rx 5260 to 5320 MHz (BW:20 MHz)Tx/Rx 5270 to 5310 MHz (BW:40 MHz)Tx/Rx 5290 MHz (BW:80 MHz)W56 (U-NII 2C):Tx/Rx 5500 to 5700 MHz (BW:20 MHz)Tx/Rx 5510 to 5670 MHz (BW:40 MHz)Tx/Rx 5530 to 5610 MHz (BW:80 MHz) |
NFC Tx/Rx 13.56 MHz
| GPS:Rx L1 (1575.42 MHz) | |
| GLONASS:Rx G1 (1598.0625 to 1605.375 MHz) | |
| GNSS | Galileo:Rx E1 (1575.42 MHz) |
| BeiDou:Rx B1 (1561.098 MHz) |
Maximum Transmit Power
Item Description
| GSM 900 +33 dBm (Power Class 4) | |
| DCS 1800 +30 dBm (Power Class 1) | |
| WCDMA FDD I +24 dBm (Power Class 3) | |
| WCDMA FDD VIII | +24 dBm (Power Class 3) |
| LTE Band 1 +23 dBm (Power Class 3) | |
| LTE Band 3 +23 dBm (Power Class 3) | |
| LTE Band 8 +23 dBm (Power Class 3) | |
| LTE Band 28 +23 dBm (Power Class 3) | |
| Bluetooth +11.5 dBm (Power Class 1) | |
| WLAN 2.4 GHz +15.5 dBm | |
| WLAN 5 GHz +15.5 dBm | |
| NFC 0 dBμA/m at 10m | |
Battery Cautions
Use specified Charger only.
Non-specified equipment use may cause Internal Battery to leak, overheat, burst or ignite, and may cause Charger to overheat, ignite, malfunction, etc.
Battery is built into handset. Do not dispose of handset with ordinary refuse; take it to a SoftBank Shop for appropriate disposal.
Charge handset in ambient temperature 5°C - 35°C; Internal Battery may leak/overheat and performance may deteriorate outside this range.
Volume Level Caution
To prevent possible hearing damage, do not listen at high volume levels for long periods.

■Headphone Signal Level
The maximum output voltage for Music Player function, measured in accordance with EN 50332-2, is 134 mV.
FCC Notice
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Changes or modifications not expressly approved by the manufacturer responsible for compliance could void the user's authority to operate the equipment.
■FCC Information to User
This equipment has been tested and found to comply with the limits of a Class B digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
Radio Wave Exposure and Specific Absorption Rate (SAR) Information
【901SH】here refers to this mobile phone 【AQUOS sense3 plus】.
Specific Absorption Rate (SAR) for This Product (for Japan)
This mobile phone 【901SH】 meets the Japanese technical regulations* and international guidelines for exposure to radio waves.
The Japanese technical regulations for exposure to radio frequency energy established permitted levels of radio frequency energy, based on standards developed by independent scientific organizations through periodic and thorough evaluation of scientific studies.
The regulation employs a unit of measurement known as the Specific Absorption Rate, or SAR.
The SAR limit is 2 watts/kilogram (W/kg) averaged over ten grams of tissue.
The limit includes a substantial safety margin designed to assure the safety of all persons, regardless of age and health. The value of the limit is equal to the value given in international guidelines recommended by ICNIRP**, which is in collaboration with the World Health Organization (WHO).
The highest SAR value for this mobile phone is 0.819 W/kg*** when tested for use at the ear, and 0.592 W/kg*** when worn on the body in the below manner****.
While there may be differences between the SAR levels of various phones and at various positions, all phones meet the Japanese technical regulations.
Although the SAR is determined at the highest certified power level, the actual SAR of the phone during operation can be well below the maximum value.
* The technical regulation is provided in Article 14-2 of the Ministry Ordinance Regulating Radio Equipment.
** International Commission on Non-Ionizing Radiation Protection
*** The value is under simultaneous transmission use conditions.
**** Use at positions other than at the ear
This mobile phone may be used at positions other than at the ear. By using an accessory such as a belt clip holster that maintains a 1.5 cm separation with no metal (parts) between the body and the mobile phone, this mobile phone will comply with international guidelines for radio wave protection.
The World Health Organization has announced that "A large number of studies have been performed over the last two decades to assess whether mobile phones pose a potential health risk. To date, no adverse health effects have been established as being caused by mobile phone use." They note that if you want to reduce your exposure then you can do so by limiting the length of calls or using a hands-free device to keep the mobile phone away from the head and body.
For more information about SAR, see the following websites: Ministry of Internal Affairs and Communications (MIC) http://www.tele.soumu.go.jp/e/sys/ele/body/index.htm Association of Radio Industries and Businesses (ARIB)
http://www.arib-emf.org/01denpa/denpa02-02.html (Japanese)
World Health Organization
http://www.who.int/emf
List of Specific Absorption Rates (SAR) for radio waves by smartphone/3G model
https://www.softbank.jp/mobile/support/sar/ (Japanese)
European RF Exposure Information
Your mobile device is a radio transmitter and receiver. It is designed not to exceed the limits for exposure to radio waves recommended by international guidelines. These guidelines were developed by the independent scientific organization ICNIRP and include safety margins designed to assure the protection of all persons, regardless of age and health. The guidelines use a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit for mobile devices is 2.0 W/kg and the highest SAR value for this device when tested at the ear is 0.875 W/kg*. As mobile devices offer a range of functions, they can be used in other positions, such as on the body. In this case, the highest tested SAR value is 1.640 W/kg* at the separation distance of 0.5 cm from the body.
For electronic safety, maintain the separation distance with accessories containing no metal, that position handset a minimum of the above distance. Use of other accessories may not ensure compliance with RF exposure guidelines.
* The tests are carried out in accordance with international guidelines for testing.
Simplified Declaration of Conformity for 【901SH】 Hereby, SHARP CORPORATION declares that the radio equipment type 【901SH】 is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: https://jp.sharp/k-tai/.
FCC RF Exposure Information
Your handset is a radio transmitter and receiver. It is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the U.S. Government.
The guidelines are based on standards that were developed by independent scientific organization through periodic and thorough evaluation of scientific studies. The standards include a substantial safety margin designed to assure the safety of all persons, regardless of age and health.
The exposure standard for wireless handsets employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6 W/kg. The tests are performed in positions and locations (e.g. at the ear and worn on the body) as required by the FCC for each model.
The highest SAR value for this model handset as reported to the FCC when tested for use at the ear is 1.18 W/kg, and when worn on the body in a holder or carry case, is 0.72 W/kg. Body-worn Operation; This device was tested for typical body-worn operations with the handset kept 1.5 cm from the body. To maintain compliance with FCC RF exposure requirements, use accessories that maintain a 1.5 cm separation distance between the user's body and the handset. The use of beltclips, holsters and similar accessories should not contain metallic components in its assembly.
The use of accessories that do not satisfy these requirements may not comply with FCC RF exposure requirements, and should be avoided. The FCC has granted an Equipment
Authorization for this model handset with all reported SAR levels evaluated as in compliance with the FCC RF emission guidelines. SAR information on this model handset is on file with the FCC and can be found under the Display Grant section of http://www.fcc.gov/oet/ea/ after searching on FCC ID APYHRO00278.
Additional information on Specific Absorption Rates (SAR) can be found on the FCC website at https://www.fcc.gov/general/radio-frequency-safety-0.
FCC ID Location
The device is electronically labeled and the FCC ID can be displayed from Home Screen as follows:
In Home Screen, (Settings)


Authentication
Handset Water & Dust Resistance
Handset has IPX51-, IPX82-equivalent water protection and IP6X3-equivalent dust protection with Card Tray closed firmly leaving no gap between handset and Card Tray.
1 IPX5 compliant means that a handset continues to function as a phone after being subjected to a water jet (approximately 12.5 liters/min.) discharged from a nozzle (inner diameter: 6.3 mm), from all directions (approximately 3 m from handset) for at least 3 minutes. 2 IPX8 compliant means that a handset continues to function as a phone after being gently submerged to the depth of 1.5 m in still tap water at room temperature, left there for approximately 30 minutes, then removed from it. 3 IP6X compliant means that a handset continues to function as a phone and its safety is maintained after being agitated in a device containing dust of 75 µm or smaller in diameter for 8 hours and then removed from the device.
- Water and dust resistance may be affected under some circumstances. Warranty does not cover malfunctions resulting from misuse.
- Handset is compliant with IPX5 and IPX8 water protection standards as well as IP6X dust protection standard. However, ingress of dirt, sand, mud, metal powder, food, beverage, sea water, etc. may cause malfunction.
■ Handset Care
- Close Card Tray firmly leaving no gap between handset and Card Tray. Any debris (single hair, grain of sand, minute fiber, etc.) trapped between gasket and contacting surface may allow ingress of water/dust.
- If handset is exposed to liquids with Card Tray open, they may enter handset and cause electric shock or malfunction. Discontinue use and power off. · If handset is wet, wipe it with a dry cloth.
- Never open/close Card Tray with wet hands or while handset is wet or has a foreign object adhered to it.
- Do not use the Earphones-Microphone Jack or External Connection Jack while it is wet or obstructed by sand/dirt; this may affect water and dust resistance or may cause malfunction, burns, or fire due to electric shock, short-circuiting, etc.
- The handset is only water resistant against fresh/tap water between 5°C - 35°C.
Precautions
- Do not subject the handset to soap, detergent, bath powder/oil, sea/pool/spa water, hot water, etc.
- Rinse off sea/pool water, beverage, dirt, sand, mud, etc. immediately with fresh/tap water between 5°C - 35°C; residue may cause malfunction if allowed to dry.
- Do not soak the handset in a bath or pool; never use it in water (including key operation).
- The handset is not resistant to water pressure. Avoid high-pressure water/shower (over 6 liters/min.) and water immersion.
- Do not expose the handset to high humidity for long periods; avoid prolonged use in bath/shower rooms. • Volume may be low when an opening such as Mic, Recorder Mic, Earpiece, or Speaker is wet; dry the handset before use (see "Drying Handset").
- The AC Adaptor and other optional accessories are not waterproof or dustproof. Do not use them in high humidity or where exposed to water (e.g., outdoors, in bathrooms, at sinks, etc.). May cause fire, electric shock, or malfunction.
- Do not subject the handset to strong impact (e.g., from a fall); do not poke Mic, Earpiece, Speaker, Recorder Mic, etc. with a sharp object; this may affect water and dust resistance.
- Avoid placing the handset directly on sand. Sand may penetrate the Earpiece, Speaker, etc., resulting in low volume.
- To prevent condensation, warm the handset to room temperature before bringing it from a cold place into a warm place such as a bathroom. If condensation occurs, leave the handset at room temperature until it is dry.
- The handset does not float on water.
- Keep the handset out of heavy rain.
Cautions for Use in a Bathroom
- Do not let the handset get wet with liquids other than tap water at room temperature (such as spa water, soapy water, detergent solutions, bubble bath water, etc.); do not submerge it in a bathtub. This may cause malfunction. If the handset is exposed to liquids other than tap water or falls into a bathtub, wash it in the specified way.
- Use the handset at temperatures between 5°C and 40°C with humidity of 99% or less, for up to 2 hours. Note that this does not guarantee continuous operation of all functions.
- After exposing the handset to water, be sure to remove moisture and let it dry naturally in the way specified in "Drying the Handset." Let the handset dry naturally after using it in a bathroom or when condensation occurs inside the camera lens, etc.
- Be careful not to splash hot water on the handset.
- Extreme temperature changes may cause condensation. Wait until the handset reaches room temperature before bringing it from a cold place into a warm bathroom. In addition, do not splash cold water on the handset when it is warm in a bathroom. This may cause malfunction.
- Never charge the handset in a bathroom.
- Depending on the layout and condition of a bathroom, the handset may not receive a signal (call functions and data communication may be unavailable).
- If operated with wet hands, the handset may not respond or may malfunction.
- Do not use the handset in a bathroom when it is connected to an earphone or externally connected device.
Charging Cautions
- Never connect a charger plug/USB Type-C plug while the ROBOQUL or AC Adaptor is wet. The handset is water resistant; however, if a charger plug/USB Type-C plug is inserted while it is wet, liquid (tap water, beverage, sea water, pet urine, etc.) or a foreign object adhered to the handset or a charger plug/USB Type-C plug may cause overheating, burnout, fire, malfunction, burns, etc. due to electric shock, short-circuiting, etc.
- Do not use the ROBOQUL or AC Adaptor where water is regularly in use (kitchens, bathrooms, shower rooms, etc.); this may cause fire or electric shock.
Care & Maintenance
- Proper care of the Card Tray gasket is crucial for continued handset water and dust resistance. Observe the following:
- Do not remove or damage the gasket. Keep it clean.
- If the Card Tray is damaged or deformed, contact a SoftBank Shop.
- Do not insert a sharp object into the Card Tray gap, the Earphones-Microphone Jack, or the External Connection Jack.
- To maintain water and dust resistance, it is recommended to replace the Card Tray every 2 years regardless of its condition. Customer-requested Card Tray replacement incurs fees and requires handset submission. For details, contact a SoftBank Shop or Customer Service.
Washing the Handset
Wipe off dirt, sand, beverage, etc., gently with a cloth. Then hold the handset approximately 10 cm below a faucet or shower head and wash with low-pressure tap water (6 liters/min. or lower) at room temperature (5°C - 35°C). Wash with your hands, holding the Card Tray so it makes no gap with the handset; do not use a brush or sponge. Dry the handset before use; after drying it well, power it on.
- Before washing the handset, make sure that the Card Tray is closed firmly, leaving no gap between the handset and the Card Tray.
- Do not use a washing machine or ultrasonic cleaner.
- The Earphones-Microphone Jack and External Connection Jack tend to accumulate dust, sand, etc.; rinse and dry them completely before use. Any residue may cause malfunction, burns, or fire.
- Do not put a cotton swab, cloth, etc., into the Earphones-Microphone Jack or External Connection Jack; this may affect water resistance, causing malfunction.
Drying the Handset
After exposing the handset to water, be sure to dry the Earpiece/Speaker, Volume Keys, Power Key, Speaker, External Connection Jack, Mic/Recorder Mic, Earphones-Microphone Jack, and Mic.
1
Wipe the handset surface with a dry cloth.
2
Holding the handset firmly by its sides, shake it about 20 times.

- When shaking the handset, hold it firmly so as not to drop it.
- Shake with the circled ○ portion downward to drain water from all holes and gaps.
3
Pat against a dry cloth to remove moisture from openings and grooves.

Water may be trapped in openings; pat against a dry cloth to remove it.
4
Leave the handset on a dry cloth for approximately 2-3 hours at room temperature.
The handset is dried.
!
Cautions
When Removing Moisture
Do not put a cotton swab, cloth, etc. into openings; this may affect water and dust resistance.
After Drying Procedure
Do not use the handset in wet conditions.
- Calls may fail, or moisture may transfer to clothes, bag, etc.
- Moisture may short-circuit Earphones-Microphone Jack, External Connection Jack or other parts.
- Exposure to cold may freeze moisture and cause malfunction.
AQUOS sense3 plus User Guide Index

About Settings.... 126
About the User Guide.... 3
Adding/Deleting Applications....100
Address Book.... 65
Applications....98
AQUOS Useful Settings....144

Basic Operations....22
Battery Runs Out Quickly.... 183
Battery Settings....132

Calling from Outside Japan....177
Cannot Charge / Charging Stops / Charging Is Slow... 183
Cannot Connect to Internet.... 186
Cannot Send/Receive Mail....186
Cannot Talk on Phone / Cannot Hear Other Party..... 187
Cannot Use Applications....187
Cannot Use SD Card....185
Capturing Photos/Videos 84
Capturing Screenshots (Clip Now)......46
Charging Handset....13
Checking Notifications (Notifications Window)......42
Checking Notifications (Quick Settings Window)...... 44
Chrome™ 78
Clip Now.... 46
Confirmation when First Activating Applications...... 96
Connecting by Wi-Fi....112
Customer Service....191

Data Usage Settings.... 127
Display Settings.... 134
Display Turns Off Suddenly.... 184

File Storage....106

General Notes.... 205
Global Roaming.... 176
Google Account.... 17

Handset & Hardware Care.... 203
Handset Does Not Power On....182
Handset Phone Number.... 63
Handset Powers Off.... 182
Handset Screens.... 34
Icons at Display Top (Status Bar)......41
Important Product Information....202
Importing Data from Other Mobiles.... 107
Internal Storage and SD Card....9
L
Listening to Music (YT Music)....90
M
Making Initial Settings.... 16
Making Phone Settings....63
N
Notifications Window....42
O
Optional Services....56
Other Handset Settings....164
P
Package Contents.... 6
Parts & Functions.... 6
Photos....92
Placing/Answering Calls....52
Power On/Off.... 15
Q
Quick Settings Window....44
R
Radio Wave Exposure and Specific Absorption Rate (SAR)
Information.... 207
S
Safety Precautions....194
SAR....207
Screen Freezes / Operation Is Unstable....184
ScrollAuto.... 47
Scrolling Screen Automatically (ScrollAuto)......47
Security & Location Settings....147
Sending Messages (+Message)...... 70
SIM Card....8
SIM Card Not Recognized.... 185
Sound Settings....140
Specifications....190
Status Bar.... 41
System Settings....158
T
Text Entry....26
U
Unlocking Screen....20
Updating the System....30
Using Airplane Mode....26
Using Bluetooth® Function.... 118
Using Email....74
Using Fingerprint Authentication Function......27
Using Gmail.... 71
Using Manner Mode.... 24
Using ROBOQUL.... 31
Using Tethering.... 122
Using the Internet (Chrome™)....78
Using Touchscreen 22
V
Viewing & Managing Photos/Videos (Photos)...... 92
W
Warranty & After-Sales Service.... 190
Water & Dust Resistance.... 209
Y
YT Music....90
AQUOS sense3 plus User Guide
December 2019, First Edition
SoftBank Corp.
Visit SoftBank Shop for assistance
Manufacturer: SHARP CORPORATION