RC71_RC14 021 - Vacuum Cleaner HOOVER - Free user manual and instructions

Product type	Canister vacuum cleaner
Brand	Hoover
Model	RC71_RC14 021
Suction power	800 W
Dust tank capacity	2 liters
Filtration type	Cyclonic with washable HEPA filter
Noise level	78 dB
Power cord length	6 meters
Weight	5.5 kg
Dimensions (L x D x H)	40 x 25 x 32 cm
Power supply type	Mains
Supply voltage	220-240 V
Frequency	50-60 Hz
Included accessories	Floor nozzle, upholstery nozzle, crevice tool
Maintenance and cleaning	Clean the filter every month; empty the dust tank after each use
Safety	Unplug before cleaning; do not vacuum liquids or hot ashes
Repairability	Spare parts available through Hoover after-sales service
Warranty	2 years
EAN code	Not provided

Frequently Asked Questions - RC71_RC14 021 HOOVER

How do I empty the dust tank of my Hoover RC71_RC14 021 vacuum cleaner?

To empty the dust tank, press the release button on top of the dust tank, remove it, and empty its contents into a trash bin. You can rinse the tank with warm water and dry it completely before putting it back in place.

How do I clean the HEPA filter?

The HEPA filter is located behind the tank grille. Remove it and gently tap it to remove dust. For a deep clean, wash it with cold water (no detergent) and let it air dry for 24 hours before reinstalling.

What should I do if the vacuum cleaner does not turn on?

First check that the wall socket is working and the power cord is properly plugged in. Make sure the on/off switch is in the 'I' position. If the problem persists, check the socket's fuse or contact Hoover after-sales service.

Why is the suction low?

Weak suction may be due to a full dust tank, a clogged filter, or a blockage in the hose or nozzle. Empty the tank, clean the filter, and check that no object is blocking the air passage.

How do I replace the HEPA filter?

The HEPA filter should be replaced every 6 to 12 months depending on usage. To change it, remove the old filter and insert the new one following the indicated mounting direction. Make sure it is securely clipped in.

How do I rewind the power cord?

To rewind the cord, hold the plug and press the automatic cord rewind pedal at the back of the vacuum. Let the cord retract while gently guiding the plug to avoid knots.

What types of nozzles are included with the vacuum?

The vacuum comes with a floor nozzle (ideal for carpets and hardwood floors), an upholstery nozzle (for sofas and curtains), and a crevice tool (for corners and baseboards).

Where can I buy spare parts for my Hoover RC71_RC14 021?

Spare parts (filters, nozzles, etc.) are available on the Hoover official website, from authorized dealers, or through after-sales service. Use the model number RC71_RC14 021 to find compatible parts.

What should I do if the vacuum makes an abnormal noise?

An abnormal noise may indicate a blockage in the hose or nozzle, or an object stuck in the brush. Turn off the appliance, unplug it, and inspect the ducts. Remove any obstacle. If the noise persists, contact after-sales service.

How do I store the vacuum?

Store the vacuum in a dry, dust-free place. Wind the power cord, attach the nozzles to the designated holder, and make sure the tank is empty and the filter is clean. Avoid placing heavy objects on the appliance.

USER MANUAL RC71_RC14 021 HOOVER

INSTRUCTIONS FOR SAFE USE

This appliance should only be used for domestic cleaning, as described in this user guide. Please ensure that this guide is fully understood before operating the appliance.

Do not leave the appliance plugged in. Always switch off and remove the plug from the socket after use, or before cleaning the appliance or any maintenance task.

This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.

If the power cord is damaged stop using the appliance immediately. To avoid a safety hazard, an authorised HOOVER service engineer must replace the power cord.

Keep hands, feet, loose clothing and hair away from rotating brushes.

Use only attachments, consumables or spares recommended or supplied by HOOVER.

Static electricity: Some carpets can cause a small build up of static electricity. Any static discharge is not hazardous to health.

Do not use your appliance out of doors or on any wet surface or for wet pick up.

Do not pick up hard or sharp objects, matches, hot ashes, cigarette ends or other similar items.

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Do not spray with or pick up flammable liquids, cleaning fluids, aerosols or their vapours.

Do not run over the power cord when using your appliance or remove the plug by pulling on the power cord.

Do not continue to use your appliance if it appears faulty.

HOOVER service: To ensure the continued safe and efficient operation of this appliance, we recommend that any servicing or repairs are only carried out by an authorized HOOVER service engineer.

Do not stand on or wrap the cord around arms or legs when using your appliance.

Do not use the appliance to clean animals or people.

Do not position the appliance above you when cleaning the stairs.

The Environment

The symbol on this appliance indicates that this appliance may not be treated as household waste. Instead, it must be handed over to the applicable collection point for the recycling of electrical and electronic equipment. Disposal must be carried out in accordance with local environmental regulations for waste disposal. For more detailed information about treatment, recovery, and recycling of this appliance, please contact your local city office, your household and waste disposal service, or the shop where you purchased the appliance.

This appliance complies with the European Directives 2014/35/EU, 2014/30/EU, and 2011/65/EU.

CANDY HOOVER GROUP S.r.l. Via Privata Eden Fumagalli, 20861 Brugherio (MB) Italy

GETTING TO KNOW YOUR CLEANER

A. Dust Bin Assembly

B. Cleaner Main Body

C. On/Off Pedal

D. Park Slot

E. Dust Bin Release Button

F. Cord Reel Pedal

G. Dust Bin

H. Cyclone Body

I. Vortex Finder (Metallic Red)

J. Dust Bin Lid

K. Dust Bin Flap Release Trigger

L. Dust Bin Lid Release Button

M. Hose

N. Hose Handle

O. Suction Regulator*

P. Accessory holder*

Q. Telescopic Tube

R. Carpet and Floor nozzle (GP)**

R1. Carpet and Floor Nozzle (GP)**

R2. Carpet Nozzle (CA)**

R3. Hard Floor Nozzle (HF)**

S. Floor Type Selector Pedal

T. Exhaust Filter

U. Pre-motor Filter

V1. Dusting Brush*

V2. Crevice Tool*

V3. Furniture Nozzle*

W. Pet Hair Remover Mini Turbo Nozzle*

X. Allergen Remover Mini Turbo Nozzle*

Y. Grand Turbo Nozzle*

Z1. Parquet Nozzle*

Z2. Parquet Extra Nozzle*

ASSEMBLING YOUR CLEANER

Remove all components from the packaging.

1. Connect the hose to the cleaner main body, ensuring it clips and locks into position. To release: simply press the button on the hose end and pull. [1]
2. Connect the hose handle to the end of the extension tube upper [2a], or accessories if required. [2b]
3. Connect the extension tube lower to the carpet or floor nozzle [3a] or accessories if required. [3b]
4. The cleaning accessory tools can be stored after use on the underside of the extension tube, using the accessory holder provided. [4]

USING YOUR CLEANER

1. Extract power cord and plug it into the power supply. Do not pull the cord beyond the red marker. [5]
2. Adjust the telescopic tube to the desired height by moving the telescopic release button up and raise or lower the handle to the most comfortable cleaning position. [6]
3. Carpet & Floor Nozzle. Press the floor type selector Pedal on the nozzle [7] to select the ideal cleaning mode for the floor type.

Hard Floor – Brushes are lowered to protect the floor.

Carpet – Brushes are raised for the deepest clean.

1. Switch the cleaner on by pressing the on/off pedal on the cleaner main body. [8]
2. Adjust the suction regulator on the handle to the desired level. [9]
3. Switch off at the end of use by pressing the on/off pedal. Unplug and press the cord reel pedal [F] to wind the power cord back into the cleaner.

Parking and Storage Section

The tube can be parked on the back of the cleaner for storage or temporary storage while in use. [10]

ACCESSORIES

To obtain the best performance and efficiency, it is recommended that the correct nozzles are used for the main cleaning operations. These nozzles are indicated in the diagrams by the letters GP, HF, or CA.

A nozzle type GP can be used to clean both carpet and hard floor.

A nozzle type HF is suitable for use only on hard floor.

A nozzle of type CA is suitable for use only on carpet.

The other nozzles are accessories for specialist cleaning tasks and are recommended for occasional use only.

All accessories can be fitted to the end of the hose handle or to the end of the fixed tube (except for dusting brush).

The Crevice Nozzle and Furniture nozzle are stored on the tube, while the Dusting brush is stored underneath the hose handle.

- Crevice Nozzle * – For corners and hard to reach areas.

- Dusting Brush * – For bookshelves, frames, keyboards and other delicate areas.

- Furniture Nozzle * – For soft furnishings and fabrics.

• C&F Nozzle: For carpet and hard floors.

- Parquet Nozzle* – For parquet floors and other delicate floors.

- Grand Turbo Nozzle* – Use the turbo nozzle for deep cleaning on carpets.

- Pet Hair Remover Mini Turbo Nozzle*— Use the mini turbo nozzle on stairs or for deep cleaning on textile surfaces and other hard to clean areas.

- Allergen Remover Mini Turbo Nozzle* – Use the mini turbo nozzle on stairs or for deep cleaning on textile surfaces and other hard to clean areas.

IMPORTANT: Do not use mini turbo nozzles on rugs with long fringes, animal hides and carpet pile deeper than 15mm. Do not keep the nozzle stationary while the brush is rotating.

CLEANER MAINTENANCE

Emptying the Dust Bin

When the dust reaches the max level indicator in the bin, empty the dust bin.

IMPORTANT: To maintain optimum performance do not allow the dust above the max level indicator.

1. Turn off the cleaner with the main switch and unplug the power cable.
2. Press the dust bin lid release button and remove the dust bin assembly from the cleaner. [11]
3. Hold the dust bin with one hand and press the dust bin flap release trigger. [14]
4. Close the dust bin flap and refit to the cleaner main body.

Cleaning the washable filters

The cleaner is fitted with a blue filter pack. To maintain optimum cleaning performance regularly remove the filters and tap against the side of the bin to release dust. The filters should be washed every 5 bin empties or when the filter has excessive dust level.

IMPORTANT: All bagless cleaners require regular filter cleaning. Failure to clean your filters may result in air blockage, overheating and product failure. This may invalidate your guarantee.

IMPORTANT: Regularly check and maintain the filters.

IMPORTANT: Always ensure the filter pack is fully dry before use.

To access the filter:

1. Press the dust bin lid release button and remove the dust bin assembly from the cleaner. [11]
2. Hold the dust bin with one hand and with the other hand press the dust bin lid release button to open the bin lid. [12]
3. Remove the pre-motor filter located in the bin lid. [15]
4. Gently tap and wash the pre-motor filter. Do not use hot water or detergents. Remove excess water from the filter and leave to dry fully before re-using. [18,19]
5. Reassemble the pre-motor filter to the dust bin lid once fully dry and refit to the cleaner. IMPORTANT: Do not use the product without the filter pack fitted.

To access the exhaust filter:

1. Unlock the exhaust filter door by pressing two buttons and pulling outward from the main cleaner. [16]
2. Remove the filter pack from the recess by pulling the ring-pull of the exhaust filter. [17]
3. Gently tap and wash the filter unit. Do not use hot water or detergents. Remove excess water from the filter and leave to dry fully before using. [18,19]
4. Reassemble the filter pack once it is fully dry and refit to the cleaner by inserting it back into the location and pushing it fully home.
5. Lock the exhaust filter cover by pressing the edge which has the clips; you will hear a click once the exhaust filter door fits into place.

IMPORTANT: Do not use the product without the filter pack fitted.

Cleaning the dust bin / separation unit

This cleaner uses a separation system unique to Hoover. If necessary, the separation unit can be disassembled from the dust bin and cleaned.

1. Press the dust bin lid release button and remove the dust bin assembly from the cleaner. [11]
2. Hold the dust bin with one hand and with the other hand press the dust bin lid release button to open the dust bin lid. [12]
3. Remove the Vortex Finder (Red) from the cyclone body. [13]
4. Remove the cyclone body from the dust bin. [14]
5. If necessary, use a cloth to remove excessive dust from the red vortex finder and the cyclone body surface. [13]
6. Place the dust bin under the tap. [18] Rinse with lukewarm water. Wash internal surfaces of the dust bin with water only. DO NOT use soap detergents to wash the internals of the dust bin.
7. Reassemble the internal components to the dust bin, ensuring all components are dry.
8. Close over the dust bin lid and refit dust bin assembly to cleaner.

Removing a blockage

1. Check if the dust bin is full. If so refer to 'Emptying the dust bin'.
2. If the dust bin is empty but suction is still low: A. Do the filters need cleaning? If so refer to 'Cleaning the washable filters'. B. Check if there is any other blockage in the system - Use a rod or pole to remove any blockage from the extension tube or flexible hose. C. Check if pre-motor filter is fitted. D. Check if the separation unit needs to be cleaned. Refer to 'Cleaning the separation unit'.

USER CHECKLIST

Should you have a problem with the product, complete this simple user checklist before calling your local Hoover service.

• Is there a working electricity supply to the cleaner? Please check with another electrical appliance.
• Is the dust bin over-filled? Please refer to 'Cleaner Maintenance'.
• Is the filter blocked? Please refer to 'Cleaner Maintenance'.
• Is the hose or nozzle blocked? Please refer to 'Removing a blockage from the system'.
• Has the cleaner overheated? If so, it will take approximately 30 minutes to automatically reset.

IMPORTANT INFORMATION

Hoover spares and Consumables

Always replace parts with genuine Hoover spares. These are available from your local Hoover dealer or direct from Hoover. When ordering parts always quote your model number.

Hoover Service

Should you require service at any time, please contact your local Hoover Service Office.

Quality

BSI ISO 9001: Hoover's factories have been independently assessed for quality. Our products are made using a quality system which meets the requirements of ISO 9001.

Your Guarantee

The guarantee conditions for this appliance are as defined by our representative in the country in which it is sold. Details regarding these conditions can be obtained from the dealer from whom the appliance was purchased. The bill of sale or receipt must be produced when making any claim under the terms of this guarantee. Subject to change without notice.

SAFETY INSTRUCTIONS FOR USE