WHIRLPOOL WWDC 9440 - Washing machine

WWDC 9440 - Washing machine WHIRLPOOL - Free user manual and instructions

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Product Type Freestanding Washing Machine
Brand Whirlpool
Model WWDC 9440
Capacity (kg) 9 kg
Maximum Spin Speed (rpm) 1400 rpm
Energy Class (EU) A+++
Noise Level Washing (dB) 52 dB
Noise Level Spin (dB) 74 dB
Dimensions (H x W x D) 85 cm x 60 cm x 54 cm
Weight (approx.) 67 kg
Power Supply 220-240 V / 50 Hz
Current 10 A
Number of Programs 15
Key Programs Cotton, Synthetics, Delicates, Wool, Quick 30', Daily Load, Mix Load, Eco, Rinse & Spin, Spin & Drain, Drum Clean
Special Features 6th Sense Technology, Load Sensor, Delay Start up to 24h, Child Lock, Quick Wash, Steam function
Display Digital LED display with program status indicator
Drum Type Stainless steel, Smooth Drum with Lifters
Door Hinge Left side
Water Connection Cold water fill only
Water Pressure (min/max) 0.5 bar / 10 bar
Annual Water Consumption (approx.) 9,900 L per year (based on 220 cycles)
Annual Energy Consumption (approx.) 198 kWh per year (based on 220 cycles)
Maintenance Clean detergent drawer, filter and door seal regularly; run Drum Clean program every 2 months
Safety Features Child Lock, Door Lock during operation, Overfill protection, Anti-flood system
Spare Parts Availability Door seal, filter, pump, belt, heating element, control board, drum support
Repairability Index (France) 8.2 / 10

Frequently Asked Questions - WWDC 9440 WHIRLPOOL

What is the maximum capacity of the Whirlpool WWDC 9440?
The Whirlpool WWDC 9440 has a maximum capacity of 9 kg for washing.
Does the WWDC 9440 have a child lock feature?
Yes, the child lock is available to prevent unintended operation.
What spin speed does this machine offer?
The maximum spin speed is 1400 rpm, adjustable on different programs.
How do I clean the detergent drawer?
Remove the drawer by pressing the release button; wash with warm water and a soft brush. Dry thoroughly before reinserting.
What does the 6th Sense technology do?
The 6th Sense adjusts water, energy, and time based on the load size and fabric type for optimal results.
Can I delay the start of a wash cycle?
Yes, the Delay Start function lets you set the cycle to finish up to 24 hours later.
Where is the filter located and how do I clean it?
The filter is at the bottom right behind a flap. Open the flap, unscrew the filter, remove lint, and reinsert.
What should I do if the door does not open after a cycle?
Wait 2 minutes after the cycle ends for the door lock to release. If it still doesn't open, check for water in the drum or run a drain cycle.
What is the recommended detergent type?
Use high-efficiency (HE) detergent for front-loading washers. Follow the dosage instructions on the detergent package.
How often should I run the Drum Clean program?
It is recommended to run the Drum Clean program every 2 months to maintain hygiene and prevent odors.

User questions about WWDC 9440 WHIRLPOOL

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The program displays correctly but the machine does not start - what should I do?
Frequently Asked Questions - 6 d
Response Notice-Facile

If the wash cycle is displayed on the screen but the machine does not start, several points may explain this starting blockage:

Immediate checks

  • Check that the door is properly closed. Most Whirlpool washing machines only start if the door is fully locked. Close it firmly until you hear a click.
  • Press the Start button. Make sure you have pressed the start button and hold it for a few seconds if necessary.
  • Check the water supply level. Ensure that the water supply taps are open (turn them fully to the left) and that no hose is bent or blocked.

Common blockages

  • Clogged pump filter. A blocked filter can prevent starting. Refer to your manual to locate and clean the pump filter (usually at the bottom front of the machine).
  • Child lock activated. Check if a lock or safety mode is active (often a button to be held down for 3-5 seconds to deactivate).
  • Drum overload. Too much laundry can prevent starting. Remove some clothes and try again.

If the problem persists

Perform a reset: cut the power for 30 seconds, then turn the machine back on. If after these checks the program still displays but the machine refuses to start, consult your dealer or Whirlpool technical service, as an internal part (door sensor, control electronics) may require intervention.

Respond (be the first)
The machine does not start after cleaning the pump filter
Frequently Asked Questions - 6 d
Response Notice-Facile

After cleaning the pump filter, the washing machine must be properly reactivated. Here are the steps to follow:

Reinstallation and reactivation

  • Reinsert the pump filter and tighten it by turning it to the right (clockwise) until it is securely fixed
  • Pour approximately 1 liter of water into the detergent dispenser to reactivate the Eco system
  • Inspect the sealing gasket around the filter to check for any water leaks
  • Reinstall the front base of the machine
  • Plug the device into the power outlet

If the machine still refuses to start

  • Check that the power outlet is working by plugging another device into it, or test a different outlet
  • Ensure that the power cable is properly inserted into the outlet
  • Make sure that the door is completely closed before starting a cycle
  • Check the condition of the fuse in your electrical installation

Important: The often overlooked critical step is pouring water into the detergent dispenser - this action reactivates the entire hydraulic system after opening the filter. Also, check that no connections have been accidentally disconnected while accessing the filter.

Respond (be the first)

Download the instructions for your Washing machine in PDF format for free! Find your manual WWDC 9440 - WHIRLPOOL and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. WWDC 9440 by WHIRLPOOL.

USER MANUAL WWDC 9440 WHIRLPOOL

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INTENDED USE

This washing machine is exclusively destined to wash and spin machine washable laundry in quantities which are usual for private households.

- Observe the instructions given in these Instructions for Use and the Programme Chart when using the washing machine.

- Keep these Instructions for Use and the Programme Chart; if you pass on the washing machine to another person, also give him/her the Instructions for Use and Programme Chart.

SAFETY AND GENERAL RECOMMENDATIONS

1. Safety instructions

- The washing machine is appropriate for indoor use only.

- Do not store flammable fluids near the appliance.

- Children must not be allowed to play with the washing machine or to climb into the drum.

- The washing machine can be operated by children from the age of 8 years up, as well as by people with reduced physical, sensory or mental capabilities or lack of experience and knowledge, provided they are supervised or instructed regarding the safe use of the washing machine and they understand the dangers resulting from the use. Children must not play with the washing machine. Care and maintenance works on the washing machine must not be carried out by children without being supervised.

- Do not operate the washing machine at temperatures below 5°C.

- For freestanding models: if you want to place a dryer on top of your washing machine, first contact our After-Sales Service or your specialist dealer to verify if this is possible. This is only admitted if the dryer is fixed on the washing machine by using an appropriate stacking kit available through our After-Sales Service or your specialist dealer.

- Do not leave the appliance plugged in when not in use.

- Turn off the tap when not in use.

- Before any cleaning and maintenance switch off the machine or disconnect it from the mains supply.

- Never open the door forcibly or use it as a step.

- If necessary, the power cable may be replaced with an identical one obtained from our After-Sales Service. The power cable must only be replaced by a qualified technician or by our After-Sales Service.

- If your washing machine is a built-in model: - Do not operate it unless it is built-in. - You must not remove the top cover.

2. Packing

- The packaging materials are 100% recyclable and bear the recycling symbol. Adhere to local regulations when disposing of packaging material.

3. Disposing of packaging and old washing machines

- The washing machine is built from reusable materials. It must be disposed of in compliance with current local waste disposal regulations.

- Before scrapping, remove all detergent residues and cut off the power cable so that the washing machine is made unusable.

- This appliance is marked according to the European directive 2002/96/EC on Waste Electrical and Electronic Equipment (WEEE). By ensuring this product is disposed of correctly, you will help prevent potential negative consequences for the environment and human health, which could otherwise be caused by inappropriate waste handling of this product.

- The symbol on the product, or on the documents accompanying the product, indicates that this appliance may not be treated as household waste. Instead it shall be handed over to the applicable collection point for the recycling of electrical and electronic equipment. Disposal must be carried out in accordance with local environmental regulations for waste disposal. For more detailed information about treatment, recovery and recycling of this product, please contact your local city office, your household waste disposal service or the shop where you purchased the product.

4. Frost

- Do not place the washing machine in a room prone to frost. If you must, make sure that the washing machine is completely drained after each wash:

- Remove inlet hose(s) from water tap and let the water flow out completely. - Remove drain hose from siphon or handwash basin and let the water flow out completely. - Empty residual water inside the machine by following the instructions in the chapter “Draining Residual Water”; for freestanding models: tilt the appliance forward with two persons to let the rest water flow out completely.

5. EC Declaration of Conformity

- The appliance conforms to the following European Standards: 2006/95/EC Low Voltage Directive 2004/108/EC Electromagnetic Compatibility Directive.

The Manufacturer is not liable for any damage to laundry resulting from inadequate or incorrect fabric care instructions which have been provided with the garment or article.

BEFORE USING THE WASHING MACHINE

1. Removing the packaging and inspection

  • After unpacking, make sure that the washing machine is undamaged. If in doubt, do not use the washing machine. Contact After-Sales Service or your local retailer.
  • Keep the packaging materials (plastic bags, polystyrene parts, etc.) out of reach of children, as they are potentially dangerous.
  • If the appliance was exposed to the cold prior to delivery, keep it at room temperature for a few hours before operating.

2. Remove the transport bolts

  • The washing machine is fitted with transport bolts to avoid any possible damage to the interior during transport. Before using the machine, it is imperative that the transport bolts are removed.
  • After their removal, cover the openings with the 4 enclosed plastic caps.

3. Install the washing machine

  • Remove the protective film from the control panel (if available on your model).
  • Move the appliance without lifting it by the worktop. Install the appliance on a solid and level floor surface, preferably in a corner of the room.
  • Make sure that all four feet are stable and resting on the floor and then check that the washing machine is perfectly level (use a spirit level).
  • In case of wooden or so-called "floating floors" (for instance certain parquet or laminate floors), place the appliance on a sheet of plywood at least 60 x 60 cm wide/deep and at least 3 cm thick which is secured to the floor.
  • Make sure that the ventilation openings in the base of your washing machine (if available on your model) are not obstructed by a carpet or other material.

4. Water inlet

  • Connect the water inlet hose(s) to the drinking water supply in accordance with the regulations of your local water company.
  • For models with one inlet valve: cold water
  • For models with two inlet valves: cold AND hot

water, or cold water only (see chapter "Installation Guide").

• Water tap: 3/4" threaded hose connector • Water pressure (flow pressure): 100-1000 kPa (1-10 bar). - Use only new hoses to connect the washing machine to the water supply. Used hoses must not be used and should be discarded. - For models with hot fill: the hot water inlet temperature must not exceed 60°C.

5. Drain

  • Firmly connect the drain hose to the siphon, or another outlet for drain water.
  • If the washing machine is connected to an integrated drainage system, ensure the latter is equipped with a vent to avoid simultaneous loading and draining of water (siphoning effect).

6. Electrical connection

  • Electrical connections must be carried out by a qualified technician in compliance with the manufacturer's instructions and current standard safety regulations.
  • Data regarding voltage, power consumption and protection requirements is given on the inside of the door.
  • The appliance must be connected to the mains by means of a socket with an earth connection in accordance with current regulations. The washing machine must be earthed by law. The manufacturer declines all liability for damage to property or injury to persons or animals due to non-compliance with the directions given above.

- Do not use extension leads or multiple sockets.

- Access to the mains plug or disconnection from the mains supply via a double-pole switch must be ensured at all times after the installation.

- Do not operate the washing machine if it has been damaged during transport. Inform the After-Sales Service.

- Mains cable replacement is only to be carried out by After-Sales Service.

- When using a residual current circuit breaker (RCCB), only use a model marked with

WHIRLPOOL WWDC 9440 - Electrical connection - 1

DESCRIPTION OF THE WASHING MACHINE (pict. 1)

- Depending on the model

a. Worktop (for freestanding models) / Top cover (for built-in models) b. Detergent drawer c. Control panel d. Service plate (inside the door)

e. Door f. Pump access with filter and emergency drain hose (if available) behind the plinth g. Adjustable feet

DOOR

- To open the door, hold the door handle and pull the door.

- Close the door by pressing it without excessive force until it clicks shut.

BEFORE THE FIRST WASH CYCLE

To remove any residual water used in testing by the manufacturer, we recommend that you carry out a short wash cycle without laundry.

  1. Open the tap.
  2. Close the door.
  3. Add a small amount of detergent (maximum 1/3 of the quantity the detergent manufacturer recommends for lightly soiled laundry) to the main wash chamber of the detergent dispenser.
  4. Select and start the "Synthetics" programme at 60°C (see separate programme chart).

PREPARATION OF THE LAUNDRY

Sort the laundry

  1. Sort the laundry according to...

• Type of fabric / care label symbol

Cottons, mixed fibres, easy care/synthetics, wool, handwash items.

- Colour

Separate whites and coloureds. Wash new coloured items separately.

- Size

Wash items of different sizes in the same load to improve washing efficiency and distribution in the drum.

- Fabric delicacy

Wash delicate articles separately: use a special programme for Pure New Wool curtains and other delicates. Always remove curtain glides or wash curtains with the glides inside a cotton bag. Use the special programme for handwash fabrics. Wash stockings, belts and other small items or articles with hooks (e.g. bras) in special cotton bags for washing machines or in zipped pillowcases.

  1. Empty pockets

Coins, safety pins and similar items can damage your laundry as well as the washing machine's drum and tub.

  1. Fasteners

Close zips and fasten buttons or hooks; loose belts or ribbons should be tied together.

Stain removal

  • Blood, milk, egg and other organic substances are generally removed by the enzyme phase of the programme. • To remove red wine, coffee, tea, grass and

fruit stains etc. add a stain remover to the main wash chamber of the detergent dispenser.

• Particularly stubborn stains should be treated before the wash.

Dyeing and bleaching

  • Only use dyes and bleaches that are suitable for washing machines.
  • Follow the manufacturer's instructions.
  • Plastic and rubber parts of the machine may be stained by dyes or bleaches.

Loading the laundry

  1. Open the door.
  2. Load the articles one at a time loosely into the drum, without overfilling. Observe the load sizes given in the programme chart (overloading the machine will result in unsatisfactory washing results and creased laundry).
  3. Close the door. Take care that no laundry gets stuck between door and door seal.

DETERGENTS AND ADDITIVES

⚠️ Keep detergents and additives in a safe, dry place out of the reach of children. Do not use any solvents (e.g., turpentine, benzene); do not machine wash fabrics that have been treated with solvents or flammable liquids.

Only use detergents and/or additives that are specifically produced for domestic washing machines. Observe the recommendations on the care labels of your laundry.

The choice of detergent depends on:

  • Type of fabric
  • Colour
  • Recommended wash temperature • Degree and type of soiling
Laundry type Kind ofdetergent
White robust laundry (cold-95°C):heavy duty detergents with bleach
White delicate laundry (cold-40°C):mild detergents with bleach and/or optical brighteners
Light /pastel- shaded colours (cold-60°C):detergents with bleach and/or optical brighteners
Intensive colours (cold-60°C):colour detergents without bleach/optical brighteners
Black/dark colours(cold-60°C):special detergents for black/dark laundry

For laundry requiring special treatment (e.g., wool or microfibers), we recommend using specialized detergents, additives, or pre-treatment available on the market.

Refer to the internet link www.cleanright.eu for more detailed information.

Do not use liquid detergent for the main wash when having activated the "Prewash" option. Do not use liquid detergent when selecting a later cycle start / cycle end (depending on the model).

Dosage

Follow the dosage recommendations on the detergent pack. They depend on:

• Degree and type of soiling - Size of wash - Full load: follow the detergent manufacturer's instructions; - Half load: 3/4 the amount used for a full load; - Minimum load (about 1 kg): half the amount used for a full load;

If there is no reference to a certain wash load on the detergent pack: detergent manufacturers usually refer their dosing recommendations to 4.5 kg laundry for heavy duty detergent and 2.5 kg laundry for delicate detergent.

- Water hardness in your area (ask for information from your water company). Soft water requires less detergent than hard water.

Please note:

Too much detergent can result in excess foam formation, which reduces washing efficiency. If the washing machine detects too much foam, it may prevent spinning, or prolong the programme duration and increase the water consumption (see also remarks on foam formation in the “Troubleshooting Guide”). Insufficient detergent may result in grey laundry and also calcifies the heating system, drum and hoses.

Where to put detergents and additives (pict. 2)

Prewash chamber

- Detergent for the prewash phase (only if you have activated "prewash" option)

Main wash chamber

  • Detergent for the main wash phase (must be added for all wash programmes)
  • Additive for stain removal (optional)
  • Water softener (optional; recommendable for water hardness class 4 or more)

Softener chamber

  • Fabric softener (optional) • Starch dissolved in water (optional)

Do not exceed the "MAX" level mark when filling in detergent, additives or softener. If you use liquid detergent, close the dispenser right after having filled in the detergent.

For more information regarding the application of detergent and fabric softener in the programmes, have a look at the separate program chart.

Using chlorine bleach

WHIRLPOOL WWDC 9440 - Using chlorine bleach - 1

  • Wash your laundry in the desired programme (Cotton, Synthetics), adding an appropriate amount of chlorine bleach to the SOFTENER chamber (close the lid carefully).
  • Immediately after the end of the programme, start the "Rinse and Spin" programme to eliminate any residual bleach smell; if you want, you can add softener.
  • Never put both chlorine bleach and softener into the softener chamber at the same time.
  • Prefer to use bleaches on an oxygen basis; in this case, follow the manufacturer's instructions.

Using starch powder

  • Select the "Rinse and Spin" programme and check that the spin speed is adjusted to not more than 800 rpm.
  • Start the programme, pull out the detergent dispenser so that you can see approximately 3 cm of the softener chamber.
  • Pour the starch solution prepared into the softener chamber while the water is running into the detergent dispenser.

CLEANING THE FILTER / DRAINING RESIDUAL WATER

We recommend that you check and clean the filter regularly, at least two or three times a year, especially:

  • If the "Clean pump" indication lights up.
  • If the appliance is not draining properly or if it fails to perform spin cycles.
  • If the washing machine stands in a room prone to frost, you have to drain residual water after each wash to avoid damage.

IMPORTANT: make sure the water has cooled before draining the appliance.

  1. Stop the appliance and unplug it.
  2. To open the plinth (depending on the model): - Push down the tabs right and left (if available) to release the plinth and remove it (pict. 3). - Remove the plinth by using the siphon inset of the detergent dispenser: push downwards one side of the plinth with your hand, then push the siphon inset into the gap between plinth and front panel and pry open the plinth (pict. 4). - For built-in models: unclip the kitchen plinth and remove it.
  3. Place a container near the washing machine.
  4. If your washing machine has an emergency drain hose: Unclip the emergency drain hose, or pull out the emergency drain hose from the washing machine's base (depending on the model). If there is no emergency drain hose: place a broad, flat container beneath the filter (pict. 6). Ignore steps 5 - 8 and proceed with 9.
  5. Hold the emergency hose's end into the container

and remove the stopper (pict. 5). 6. Wait until all the water has drained, then refix the stopper at the hose's end (pict. 7). 7. Refix the emergency drain hose to the clip, or push it back into the washing machine's base (depending on the model). 8. Lay an absorbable cotton cloth (e.g. a towel) on the floor in front of the filter. 9. Slowly open the filter by turning it counter-clockwise (pict. 8); wait until all the water has drained, then unscrew the filter completely and remove it. 10. Only for draining residual water (freestanding models): tilt the appliance forwards carefully (a second person must help you) to allow the water to flow out completely. 11. Only for cleaning the filter: clean the filter and the filter chamber; check that the pump rotor in the filter chamber moves freely. 12. Re-insert the filter and screw it in clockwise as far as it will go. 13. Pour about 1 litre of water into the detergent dispenser to reactivate the "Eco system". Check that the filter is inserted properly and securely and no water comes out. 14. Reinstall the plinth (pict. 9); if necessary, tilt the washing machine slightly backwards for doing that (a second person must help you). For built-in models: reinstall the kitchen plinth. 15. Plug in the washing machine. It is now ready for operation again.

CARE AND MAINTENANCE

Always unplug the washing machine before doing any maintenance.

Cleaning the detergent dispenser

  1. Pull out the dispenser drawer until it stops. Press with your finger on the small depression over the "PUSH" marking (pict. 10) to release the drawer and pull it out completely.
  2. Remove the siphon from the softener chamber by pulling it upwards (pict. 11).
  3. Wash all the parts under running water.
  4. Clean the dispenser compartment with a damp cloth.
  5. Refit the siphon in the softener chamber by pushing it down until it stops; then push the dispenser drawer back into the dispenser compartment.

Water inlet hose (pict. 12, 13 or 14, depending on model)

Check the inlet hose regularly for brittleness and cracks and replace it if necessary using a new hose of the same type.

The inlet hose as shown on picture 13 has a safety valve to prevent the appliance against uncontrolled water inlet; if the safety valve inspection window (A) is red, the safety valve has been activated and the hose must be exchanged. Contact our After-Sales Service or your specialist dealer to obtain a new inlet hose. For unscrewing the inlet hose as shown on picture 13, you must push down the release lever (B - if available) while unscrewing it.

If your inlet hose has a transparent hose coating (pict. 14), periodically check the colour of the transparent coating.

If the transparent hose shows a local dark colour change, this is an indication that the hose may have a leak and should be replaced. Contact our After-Sales Service team or specialist dealer to obtain a replacement hose.

Cleaning the mesh filter in the water inlet hose

  1. Close the tap and loosen the inlet hose on the tap.
  2. Clean the internal mesh filter and screw the water inlet hose back onto the tap.
  3. Now unscrew the inlet hose on the rear of the washing machine.
  4. Pull off the mesh filter from the washing machine connection with universal pliers and clean it.
  5. Refit the mesh filter and screw the inlet hose on again.
  6. Turn on the tap and ensure that the connections are completely water-tight.

Appliance exterior and control panel

- Wash down with a soft damp cloth. Dry with a soft cloth.

Appliance interior

  • After each washing, leave the door open for some time to allow the inside of the appliance to dry.
  • If you never or seldom wash your laundry at 95°C, we recommend to occasionally run a 95°C programme without laundry, adding a small amount of detergent, to keep the interior of the appliance clean.

Door seal

  • Dry the door seal after each washing with an absorbent cotton cloth; make sure that the door seal is completely dry before closing the door of the empty washing machine.
  • Check the condition of the door seal periodically.

Filter

- Check and clean the filter regularly, at least two or three times a year (see "Draining Residual Water/Cleaning The Filter").

Do not use detergents containing solvents, scouring powder, glass or general purpose cleaners, and flammable fluids. They may harm the plastic surfaces or other parts.

REMAINING MOISTURE CONTENT OF THE LAUNDRY AFTER SPINNING

The degree of moisture remaining in the laundry after spinning mainly depends on the fabric type, the selected programme and spin speed.

The lowest remaining moisture content can be achieved using the wash programme referred to by the Energy Label, with maximum spin speed. This programme is marked in the separate programme chart as “Reference programme for the Energy Label”. Below a survey of the remaining moisture content (in %) related to the various spin-drying efficiency classes.

Spin-drying efficiency classRemaining moisture content in %
A (= most efficient) less than 45
B 45 or more, but less than 54
C 54 or more, but less than 63
D 63 or more, but less than 72
E 72 or more, but less than 81

TRANSPORT AND HANDLING

Never lift the appliance by the worktop (if available) when transporting.

  1. Pull out the mains plug.
  2. Turn off the tap.
  3. Check that machine door and detergent dispenser are properly closed.
  4. Disconnect the inlet and drain hoses.
  5. Eliminate all water from the hoses and from the appliance (see "Draining Residual Water/Cleaning The Filter").
  6. Fit the transport bolts (obligatory).

ACCESSORIES

For some freestanding models, you can obtain via our After-Sales Service or your specialist dealer:

  • A Pedestal Drawer which can be installed beneath your washing machine. It raises your machine to allow for more comfortable loading and unloading, as you now no longer need to bend as far to access the unit. Furthermore, it offers a great space-management tool and storage solution.
  • A Stacking Kit, by which your dryer can be fixed on top of your washing machine.
  • A Stacking Kit Shelf, by which your dryer can be fixed on top of your washing machine to save space and to facilitate loading and unloading your dryer in that high position.
  • A Cover Panel Kit, by which your washing machine can be built under a continuous kitchen worktop, for example. Check with our After-Sales Service or your specialist dealer if this is possible for your washing machine model.

AFTER-SALES SERVICE

Before contacting After-Sales Service:

  1. Try to remedy the problem yourself (see "Troubleshooting Guide").
  2. Restart the programme to check whether the problem has solved itself.
  3. If the washing machine continues to function incorrectly, call After-Sales Service.

Specify:

• The nature of the problem. - The exact model of the washing machine. - The service code (number after the word SERVICE).

SERVICE

0000 000 00000

WHIRLPOOL WWDC 9440 - Specify: - 1

The After-Sales Service sticker can be found inside the door.

  • Your full address.
  • Your telephone number and area code. As a priority, you should contact the After-Sales Service of the retailer who supplied you with the washing machine.

Manufacturer:

Whirlpool Europe s.r.l.

Viale Guido Borghi 27

21025 Comerio (VA)

Italy

TROUBLESHOOTING GUIDE

Your washing machine is equipped with automatic safety functions which detect and diagnose faults at an early stage and allow you to react appropriately. These faults are frequently so minor that they can be removed within a few minutes.

Problem Causes - Solutions - Tips
Appliance does not start, no indicators are onPlug is not properly inserted in socket.Socket or fuse does not function correctly (use a table lamp or similar appliance to test it).
Appliance does not start although “Start(Pause)” has been pressedDoor is not properly closed.The “Child lock/Lock buttons” feature has been activated =(if○available on your model). To unlock the buttons, push the two buttons marked with the key symbol simultaneously and hold them at least for 3 seconds. The key symbol on the display disappears and the programme can be started.
Appliance stops during the programme, and the “Start(Pause)” indicator blinks“Rinse hold” is activated. Press “Start(Pause)” to spin the laundry. For draining the water without spinning, select “Drain” programme (if available) or press the “Reset/Drain” button for at least 3 seconds.Programme has been changed - reselect desired programme and press “Start/Pause”.Programme has been interrupted and eventually door has been opened - close door and restart programme by pressing “Start(Pause)”.The appliance’s safety system has been activated (see “Failure indicators” in your programme chart).Water tap is not opened or water inlet hose is kinked or blocked (“Water tap closed” indicator blinks).
Detergent dispenser contains residues from detergent and/or additivesWater entering is not enough; the mesh filters of the water supply could be blocked (see “Care And Maintenance”).
Appliance vibrates during spin cycleTransport bolts have not been removed; before using the machine, it is imperative that the transport bolts are removed.Appliance is not level / not standing firmly on all four feet (see separate “Installation Guide”).
Final spin results are poorUnbalance during spinning prevented spin phase to protect the washing machine (see “Unbalance during spinning”).Excessive foam formation prevented spinning; select and start “Rinse & Spin” programme. Avoid excessive detergent dosing (see “Detergents And Additives”).“Spin” button has been set to a low spin speed.
Unbalance during spinning” The “Spin/Drain” indicator in the programme flow bar blinks, or the spin speed on the display blinks, or the spin speed indicator blinks after the end of the programme (depending on the model). The laundry is still very wet.Unbalance of the laundry load during spinning prevented the spin phase to avoid damages on the washing machine. This is why the laundry is still very wet.Reason for unbalance can be: small laundry loads (consisting of only few quite big or absorbent items, e.g. towels), or big/heavy laundry items.If possible avoid small laundry loads.It is highly recommended that you add other laundry items of different-sizes when washing a big or heavy piece of laundry.If you want to spin the wet laundry, add more laundry items of different sizes, and subsequently select and start the “Rinse & Spin” programme.
The washing machine is at a standstill for several minutes in the middle of a running programme; the wash programme seems not to proceedNormal function of the washing machine used for optimizing the rinse phase. One reason for such a pause can be that you might have used too much detergent; the washing machine automatically interrupts the programme to have the foam reduced. This standstill may be repeated several times until the foam reduction is sufficient to continue the wash cycle. If the foam persists, the red “Service” indicator will light up and the display shows “F18” or “Fod” - refer to the instructions concerning the “Service” indication on the next pages in this case.
Detergent residues on laundry after washWhitish residues on dark fabrics are caused by insoluble compounds used in phosphate-free powder detergents:- avoid overdosing of detergent; use liquid detergent; select “Intensive Rinse” option if possible; brush out the fabric
Problem Causes- Solutions - Tips
Programme duration is considerably longer or shorter as indicated in the “programme chart” or on the display (if available)Normal function of the washing machine to adapt to factors that can have an effect on the programme duration, like excessive foam formation, load unbalance due to heavy laundry items, prolonged heating time resulting from low inlet water temperature etc. Moreover, the sensing system of the washing machine adapts the programme duration to the size of the wash load.Depending on these factors, the duration is recalculated during the programme and updated if necessary;during such periods, an animation appears on the display (if available). For small loads, the programme time indicated in the “programme chart” may be reduced by up to 50%.

Description of failure indicators

Failure indicator blinksIndication on display (if available)Description - Causes - Solutions
“Service”from “F03” to “F43” (except “F18” and “F24”)“Electrical module fault”Push the “Reset” button for at least 3 seconds.
“F24”May appear for very water-soaking laundry, or if you added too much laundry for a programme destined for small loads only.Do not overload the washing machine.Push the “Reset” button for at least 3 seconds to stop the programme. Select and start “Rinse and Spin” programme to complete the interrupted wash programme properly.
“F02” or “FA”“Waterstop fault”Turn the programme selector to the “Off/O” position, pull out the mains plug and turn the water tap off.Tilt the appliance forward carefully (a second person must help you) to allow collected water to flow out from the bottom. Then:Plug in the appliance again.Turn the water tap on (if water immediately flows into the appliance without the appliance being started, there is a failure; turn off the tap and notify the After-Sales Service).Select and start the desired programme again.
“F18” or “Fod”“Overfoaming”Too much foam interrupted the wash programme.If your washing machine has a “Dosing Aid” function, and you used it: check if the dosing values set for the different programme groups correspond to the dosing values recommended for the detergents you use (see details in separate Instructions for the “Dosing Aid”).Select and start the “Rinse & Spin” programme.Afterwards select and start the desired programme again, using less detergent. See also paragraph “The machine is at a standstill....” on first page of Troubleshooting Guide.
Failure indicator blinksDescription - Causes - Solutions
“Water tap closed”WHIRLPOOL WWDC 9440 - TROUBLESHOOTING GUIDE - 1Appliance has no or insufficient water supply. The “Start(Pause)” light blinks.Check whether:Water tap is fully open and water supply pressure is sufficient.Kinks are present in the water inlet hose.Mesh filter of water inlet hose is blocked (see “Care and Maintenance”.The water hose is frozen up.The safety valve inspection window of your water inlet hose is red (provided your appliance has a water supply hose as shown on picture “13” - see chapter “Care And Maintenance”); replace the hose by a new one available through our After-Sales Service or your specialist dealer.After problem has been removed, restart programme by pressing “Start(Pause)”.If the fault occurs again, contact our After-Sales Service.
WHIRLPOOL WWDC 9440 - TROUBLESHOOTING GUIDE - 2Waste water is not pumped out. The appliance stops in the corresponding programme step; unplug it and check whether:Kinks are present in the drain hose, or the hose is blocked for another reason.Filter or pump is blocked (see chapter “Draining Residual Water/Cleaning The Filter”);make sure the water has cooled before draining the appliance).The drain hose is frozen up.After problem has been removed, push the “Reset” button for at least 3 seconds; afterwards restart the desired programme. If the fault occurs again, contact our After-Sales-Service.

If your washing machine has no display, check which of the previously described situations could be the origin of the fault and follow the corresponding instructions.

ELECTRICAL CONNECTION

For Great Britain only

Warning - this appliance must be earthed.

Technical diagram of a plug electrical socket with labeled components A and B, showing internal wiring and directional arrows.

Fuse replacement

If the mains lead of this appliance is fitted with a BS 1363A 13amp fused plug, to change a fuse in this type of plug use an A.S.T.A. approved fuse to BS 1362 type and proceed as follows:

  1. Remove the fuse cover (A) and fuse (B).
  2. Fit replacement 13A fuse into fuse cover.
  3. Refit both into plug.

Important:

The fuse cover must be refitted when changing a fuse and if the fuse cover is lost the plug must not be used until a correct replacement is fitted.

Correct replacement are identified by the colour insert or the colour embossed in words on the base of the plug. Replacement fuse covers are available from your local electrical store.

For the Republic of Ireland only

The information given in respect of Great Britain will frequently apply, but a third type of plug and socket is also used, the 2-pin, side earth type.

Socket outlet / plug (valid for both countries)

If the fitted plug is not suitable for your socket outlet, Please contact After-Sales service for further instruction.

Please do not attempt to change plug yourself. This procedure needs to be carried out by a qualified technician in compliance with the manufactures instructions and current standard safety regulations.

INSTALLATION GUIDE

Pictures are on the cover of this Instruction for Use.

For built-in washing machines: observe the separate Built-in Instructions.

Noise, excessive vibrations and water leakages can be caused by incorrect installation of washing machine.

For freestanding models: NEVER move the washing machine by carrying it at the worktop.

REMOVE TRANSPORT BOLTS! (pict.15)

Important:

-Not removed transport bolts cause damages to the appliance! -Keep the transport bolts for further transporting of the appliance; in this case refit the transport bolts in reverse order.

  1. Loosen and screw out the screws of all 4 transport bolts; use a 13 mm wrench (pict. 16a,b).
  2. Afterwards screw in the screws again just by about 2 cm; then pull out the plastic parts from the back of the washing machine by wobbling and pulling on the screws (pict. 16c, d, e).
  3. Push the plastic caps delivered with your washing machine on the openings to close them (pict. 16f).

ADJUSTMENT OF THE FEET

The appliance must be installed on a solid and level floor surface (if necessary use a spirit level).

If the appliance is to be installed on a wooden or floating floor, distribute the weight by placing it on a sheet of plywood measuring at least 60 x 60 cm and thickness of at least 3 cm which is secured to the floor. If the floor is uneven, adjust the 4 levelling feet as required; do not insert pieces of wood etc. under the feet.

Screw out the washing machine's feet by hand with 2-3 clockwise turns and then slacken the locknut by 13 mm wrench (pict. 17, 18).

Slightly lift the machine and adjust the height of the foot revolving it (pict. 18).

Important: tighten the locknut by turning it anti-clockwise towards the appliance casing (pict. 19, 20).

CONNECT THE WATER INLET HOSE

If the water inlet hose is not already installed, screw by hand the bent end of the inlet hose to the valve on the washing machine's back (pict. 21, 22). Screw by hand the straight end of the inlet hose to the tap, tightening the nut.

Attention:

  • No kinks in the hose!
  • The appliance must not be connected to the mixing tap of an un-pressurized water heater.
  • Check water-tightness of connections by turning the tap completely on.
  • If the hose is too short, replace it with a suitable length of pressure resistant hose (1000 kPa min, EN 61770 approved type). If you need a longer waterstop hose, contact our After Sales Service or your dealer.
  • Check the inlet hose regularly for brittleness and cracks and replace if necessary.
  • The washing machine can be connected without a backflow valve.

CONNECT THE DRAIN HOSE

  1. In case the drain hose is installed as shown on pict. 23: Unclip it from the holders marked with arrows.
  2. In case the drain hose is installed in the upper part of the washing machine (pict. 24): Unclip it from both holders marked with arrows (depending on the model).
  3. Firmly connect the drain hose to the siphon or another outlet for drain water.

- Make sure there are no kinks in the drain hose.

- Secure the hose so that it cannot fall down.

- Small hand basins are not appropriate.

- To make an extension, use a hose of the same type and secure the connections with clips.

- Height for siphon - drain hose connection must be minimum 60 cm and maximum 125 cm

- Max. Overall drain hose length: 2,50 m (in this case, the maximum height for fixation is 90 cm).

ELECTRICAL CONNECTION

Warning symbol with hand holding a lightning bolt and exclamation mark above it

  • Use a socket with an earth connection.
  • Do not use extension leads or multi sockets.
  • The electrical power cable must be replaced exclusively by a licensed electrician.
  • Electrical connections must be made in accordance with local regulations.

WHIRLPOOL WWDC 9440 - ELECTRICAL CONNECTION - 2

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Product information

Brand : WHIRLPOOL

Model : WWDC 9440

Category : Washing machine