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USER MANUAL COMPLETE C2 MIELE
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Illustration of a vacuum cleaner sweeping grass with a tiled floor below (no text or symbols)en Vacuum cleaner operating instructions
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Labeled diagram of a vacuum cleaner with numbered parts for identificationa) EN 60312-1 Vacuum cleaners for household use - Part 1: Dry vacuum cleaners - Methods for measuring the performance
b) EN 60704-2-1 Household and similar electrical appliances - Test code for the determination of airborne acoustical noise - Part 2-1: Particular requirements for vacuum cleaners
c) EN 60335-2-2 Household and similar
electrical appliances - Safety - Part 2-2: Particular requirements for vacuum cleaner and water suction appliances
Warning and Safety instructions.... 27
Guide to the appliance 34
Caring for the environment 36
Notes on Delegated Regulation (EU) No. 665/2013 and 666/2013 .... 37
Illustrations 37
Preparing for use.... 38
Use 40
Setting down, transportation and storage 41
Maintenance 42
Purchasing new dustbags and filters 42
Ordering the correct dustbags and filters 42
When to change the dustbag 42
How the dustbag change indicator works 43
How to replace the dustbag 43
When to change the dust compartment filter (for motor protection).... 43
How to change the dust compartment filter 43
When to replace the exhaust filter.... 44
How to replace the AirClean filter 44
Replacing the Active AirClean 50, AirClean Plus 50 and HEPA AirClean 50 exhaust filters 44
Replacing one type of exhaust filter with another 45
When changing the filter please note: 45
When to change the thread lifters 45
How to replace the thread lifters 45
Cleaning the roller on the AllTeQ floorhead 45
Cleaning and care 45
Problem solving guide 47
After sales service.... 48
Guarantee 48
Optional accessories 48
Electrical connection for the UK.... 50
Electrical connection AU, NZ 50
This vacuum cleaner complies with current safety requirements. Inappropriate use can, however, lead to personal injury and damage to property.
To avoid the risk of accidents and damage to the vacuum cleaner, please read these instructions carefully before using it for the first time. They contain important information on its safety, operation and maintenance.
Keep these instructions in a safe place and ensure that new users are familiar with the content. Pass them on to any future owner.
Always disconnect the vacuum cleaner from the mains supply when you have finished using it, before changing over accessories, as well as for maintenance work and cleaning. Switch the vacuum cleaner off at the wall socket and unplug it.
Correct application
This vacuum cleaner is intended for cleaning flooring in domestic households and similar residential environments.
This vacuum cleaner can be used for all normal cleaning of carpets, rugs and robust hard flooring.
This vacuum cleaner is not intended for outdoor use.
This vacuum cleaner is intended for use at altitudes of up to 4000 m above sea level.
The vacuum cleaner must only be used to vacuum dry floor surfaces. Do not use on people and animals. Any other usage, modification or alteration is not supported by the manufacturer and could be dangerous.
This vacuum cleaner can only be used by people with reduced physical, sensory or mental capabilities, or lack of experience or knowledge, if they are supervised whilst using it or have been shown how to use it in a safe way and understand and recognise the consequences of incorrect operation.
Safety with children
Danger of suffocation. Packaging, e.g. plastic wrappings, must be kept out of the reach of babies and children. Whilst playing, children could become entangled in packaging or pull it over their head and suffocate.
Children under 8 years of age must be kept away from the vacuum cleaner unless they are constantly supervised.
Children 8 years and older may only use the vacuum cleaner unsupervised if they have been shown how to use it safely and recognise and understand the consequences of incorrect operation.
Children must not be allowed to clean or maintain the vacuum cleaner unsupervised.
▶ Please supervise children in the vicinity of the vacuum cleaner and do not let them play with it.
Technical safety
Before using the vacuum cleaner and its accessories, check for any visible signs of damage. Do not use a damaged appliance.
▶ Ensure that the connection data on the data plate of the vacuum cleaner (voltage and frequency) match the mains electricity supply exactly. The vacuum cleaner is suitable for use with 50 Hz or 60 Hz without modification.
The mains electrical plug must be fitted with an appropriate fuse.
▶ Reliable and safe operation of this vacuum cleaner can only be assured if it has been connected to the mains electricity supply.
While the vacuum cleaner is under guarantee, repairs should only be undertaken by a Miele authorised service technician. Otherwise the guarantee will be invalidated.
Do not pull or carry the vacuum cleaner by the cable, and be careful not to damage the cable when withdrawing the plug from the socket. Keep the cable away from sharp edges and do not let it get squashed, for example, under a door. Avoid running the vacuum cleaner over the cable. This could damage the cable, plug or socket. The appliance must not be used if any of these have suffered damage.
Do not use the vacuum cleaner if the cable is damaged. If the cable is damaged it must be replaced together with a complete cable rewind. For safety reasons this work must be done by the Miele Service Department or a Miele authorised service technician.
When vacuuming, in particular fine dust, e.g. sawdust, sand, plaster, flour, talcum powder etc., electrostatic charges build up naturally. Under certain conditions these charges will be released. To avoid the unpleasant effects of these discharges, a metal inlay has been incorporated into the underside of the handle. Please make sure that you keep your hand in constant contact with this metal strip during vacuuming.
Do not let the vacuum cleaner get wet. Clean only with a dry cloth or slightly damp cloth when disconnected from the mains supply.
▶ Repairs should only be carried out by a Miele authorised service technician. Repairs and other work by unqualified persons can cause considerable danger to users.
Correct use
To avoid the risk of damage, do not use the vacuum cleaner without the dustbag, dust compartment filter and exhaust filter in place.
The dust compartment cover will not close without a dustbag fitted. Do not force it.
Do not vacuum up anything which has been burning or is still glowing e.g. cigarettes, ashes or coal, whether glowing or apparently extinguished.
Do not use the vacuum cleaner to vacuum up any water, liquid or damp dirt. Wait until any freshly cleaned or shampooed rugs or carpets are completely dry before attempting to vacuum.
Do not use the vacuum cleaner to vacuum toner dust. Toner, such as that used in printers and photocopiers, can conduct electricity.
Do not vacuum up any inflammable or combustible liquids or gases and do not vacuum in areas where such substances are stored.
Do not vacuum at head height and do not let the suction get anywhere near a person's head.
Accessories
To avoid the risk of injury when vacuuming with a Miele Turbobrush, do not touch the rotating roller brush.
It is not advisable to vacuum directly with the handle, i.e. without an accessory attached as the rim could get damaged and you could hurt yourself on sharp edges.
Only use genuine dustbags, filters and accessories with the "Original Miele" logo on them. Otherwise the manufacturer cannot guarantee the safety of the product.
Miele cannot be held liable for damage caused by incorrect use or operation or by non-compliance with these Warning and Safety instructions.

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Labeled diagram of a vacuum cleaner with numbered parts for identificationThe illustration shows the maximum number of features available.
① Handle
② Air inlet valve
③ Release buttons
④ Telescopic suction tube *
⑤ Telescopic suction tube release button *
⑥ Hose connection socket
⑦ Dust compartment release catch
⑧ Dust compartment filter (for motor protection)
⑨ Original Miele dustbag
⑩ Floorhead *
⑪ Carrying handle
⑫ Park system for storage (on both sides of the vacuum cleaner)
⑬ Exhaust filter *
⑭ Foot switch for automatic cable rewind
⑮ Mains cable
⑯ Rotary suction power selector
⑰ Park System for pauses during vacuuming
⑱ On/Off foot control ①
⑲ Release button for accessories compartment
⑳ Dustbag change indicator
Features marked * depend on model and may vary or not be available on your vacuum cleaner.
Disposal of the packing material
The packaging is designed to protect the appliance from damage during transportation. The packaging materials used are selected from materials which are environmentally friendly for disposal and should be recycled.
Recycling the packaging reduces the use of raw materials in the manufacturing process and also reduces the amount of waste in landfill sites.
Disposing of the dustbag and filters
Dustbags and filters are made from environmentally friendly materials, and can be disposed of with the normal household waste, as long as they have been used exclusively for general household dust.
Disposing of your old appli- ance
Before disposing of your old appliance remove the dustbag and filters and dispose of them with your household waste.
Electrical and electronic appliances often contain valuable materials. They also contain specific materials, compounds and components, which were essential for their correct function and safety. These could be hazardous to human health and to the environment if disposed of with your domestic waste or if handled incorrectly. Please do not, therefore, dispose of your old appliance with your household waste.

Please dispose of it at your local community waste collection / recycling centre for electrical and electronic appliances, or contact your dealer or Miele for advice. You are also responsible by law for deleting any personal data that may be stored on the appliance being disposed of. Please ensure that your old appliance poses no risk to children while being stored prior to disposal.
Notes on Delegated Regulation (EU) No. 665/2013 and 666/2013
This vacuum cleaner is a domestic vacuum cleaner and is classified as a universal vacuum cleaner in accordance with the above delegated regulations.
These operating instructions, the EU data sheet and the energy efficiency label for this vacuum cleaner are available to download on the Miele website at www.miele.co.uk.
The annual energy consumption stated on the data sheet and on the energy efficiency label describes the indicative annual energy consumption (kWh per year), based on 50 cleaning cycles. Actual energy consumption depends on how the vacuum cleaner is used.
All tests and calculations were carried out according to the following harmonised standards applicable at the time in due consideration of the published regulation guidelines of the European Commission from September 2014:
a) EN 60312-1 Vacuum cleaners for household use - Part 1: Dry vacuum cleaners - Methods for measuring the performance
b) EN 60704-2-1 Household and similar electrical appliances - Test code for the determination of airborne acoustical noise - Part 2-1: Particular requirements for vacuum cleaners
c) EN 60335-2-2 Household and similar electrical appliances - Safety - Part 2-2: Particular requirements for vacuum cleaner and water suction appliances
Not all floorheads and accessories supplied with the vacuum cleaner are suitable for intensive cleaning of carpets or hard floors as described in the regulations. The following floorheads and settings were used to determine the values:
a) For energy consumption, cleaning class and sound power level on carpet the adjustable floorhead supplied was used in the carpet position (see "Preparing for use").
b) For energy consumption and cleaning class on hard floors the adjustable floorhead supplied was used in the hard floor position (see "Preparing for use"). If your vacuum cleaner is supplied as standard with the SRD hard floor brush, this is designed for intensive vacuuming of hard floors with gaps and crevices and will have been used to determine the above values on hard floors.
The values on the EU data sheet and the energy efficiency label refer exclusively to the combinations and settings of floorheads on the different floor surfaces described here.
Original Miele dustbags, dust compartment filters and exhaust filters were used for all measurements.
Illustrations
The illustrations referred to in the text are shown on the fold-out pages at the end of these operating instructions.
Preparing for use
Attach the suction hose (dia. 01)
■ Insert the hose connector into the suction socket on the vacuum cleaner until it clicks into position. To do this, line up the guides on the two pieces.
To detach the suction hose (dia. 02)
■ Press the release buttons at the side of the hose connector, and lift the hose from the socket.
Connect the suction hose to the handle (dia. 03)
■ Fit the connector at the other end of the suction hose into the handle until it clicks into position.
Your vacuum cleaner is fitted with one of the following tubes, depending on the model:
- EasyLock suction tube
- Telescopic tube
To assemble the EasyLock tube (dia. 04)
■ Hold the suction tube by the connection piece and push it into the second suction tube, turning it clockwise or anti-clockwise until it clicks into position.
■ Slide the connection piece upwards until it clicks into position.
Connect the handle to the suction tube (dia. 05)
① Insert the handle into the suction tube until it clicks into position. To do this, line up the guides on the two pieces.
To detach the handle
② To detach the handle from the suction tube, press the release button and pull the handle out of the suction tube, twisting it slightly as you do so.
Adjusting the telescopic suction tube (dia. 06)
One part of the telescopic tube is packed inside the other, and it can be adjusted to suit your height for comfortable vacuuming.
■ Press the release button and adjust the tube to the desired height.
Attach the standard floorhead / hard floorbrush (dia. 07)
■ Push the suction tube into the floorhead / floorbrush and turn it clockwise or anti-clockwise until it clicks into position.
■ To detach the floorhead / floorbrush from the suction tube, press the locking button and pull the suction tube away from the floorhead.
Using the SRD hard floorbrush
(depending on model)
Please observe the flooring manufacturer's cleaning and care instructions.
This hard floorbrush is especially suitable for vacuuming floors with deep gaps and crevices, e.g. old wooden flooring.
To adjust the floorhead (dia. 08, 09 + 10)
This vacuum cleaner can be used for daily cleaning of carpets, rugs and robust hard flooring.
Miele offer a range of other floorheads, brushes and accessories for other types of flooring and special requirements (see "Optional accessories").
Please observe the flooring manufacturer's cleaning and care instructions.
Vacuum carpets and rugs with the brush retracted:
■ Press the ◇ foot control.
Clean hard flooring which is not susceptible to scratching, as well as flooring with gaps or deep crevices in it with the brush protruding:
■ Press the 📁 foot control.
If the suction power of the adjustable floorhead seems too high, reduce the suction until the floorhead is easier to manoeuvre (see "Use - To regulate the suction power").
To activate the exhaust filter change indicator
Depending on model, your vacuum cleaner will be fitted as standard with one of the following exhaust filters (dia. 11).
a AirClean
b Active AirClean 50 (black)
c AirClean Plus 50 (light blue)
d HEPA AirClean 50 (white)
If your vacuum cleaner is fitted with filter b, c or d, you need to activate the exhaust filter change indicator.
■ Lift the release catch for the dust compartment lid and raise the lid as far as it will go (dia. 12).
■ Remove the indicator strip (dia. 13).
■ Press the exhaust filter change indicator (dia. 14).
After approx. 10 - 15 seconds a thin red line will appear in the left hand side of the display (dia. 15).
■ Close the dust compartment lid securely, making sure it clicks into position. Take care not to trap the dust-bag when doing so.
Exhaust filter change indicator
The exhaust filter change indicator shows the remaining functional life of the exhaust filter. After approx. 50 operating hours, or approx. one year of average use, the display will be completely filled with red (dia. 16).
Using the accessories supplied (dia. 17)
① Crevice nozzle
② Dusting brush
③ Upholstery nozzle
Some models are supplied as standard with one of the following accessories which are not illustrated.
- AllergoTeQ floorhead
- Turbobrush
These are supplied with their own operating instructions.
To open the accessories compartment (dia. 18)
■ Press the release button on the accessories compartment lid.
The accessories compartment will then open.
■ Take out the accessory you require.
■ Press down firmly on the lid to close it.
Standard adjustable floorhead (dia. 19)
For general use and also for vacuuming the stairs.
⚠️ For safety reasons when vacuuming stairs it is best to start at the bottom of the stairs and move upwards.
Use
Unwind the mains cable (dia. 20)
■ Pull the mains cable out to the required length (max. cable length approx. 6.5 m).
■ Insert the plug into the socket correctly and switch on.
⚠️ If vacuuming for longer than 30 minutes, the mains cable must be pulled out to its fullest extent. Otherwise there is a danger of overheating and damage.
To rewind the cable (dia. 21)
■ Switch off at the wall socket and remove the plug.
■ Press the rewind foot switch. The cable will rewind automatically.
To switch on and off (dia. 22)
■ Press the On/Off foot control ①.
To regulate the suction power (dia. 23)
The suction power can be regulated to suit the type of flooring being cleaned. Reducing the suction power reduces the amount of effort required to manoeuvre the floorhead.
The vacuum cleaner has symbols on the controls which indicate the type of use the settings are suitable for.
Curtains, fabric
Upholstery, cushions
☐ Cut pile carpets, rugs and runners
Energy-saving vacuuming. This setting is also very quiet
Loop pile carpet and rugs
Hard flooring and heavily soiled carpets and rugs
When using the adjustable floorhead, if the suction seems too high, reduce the suction until the floorhead is easier to manoeuvre.
■ Turn the suction power selector manually to the suction power setting you require.
To open the air inlet valve (dia. 24)
It is easy to reduce the suction power for a short time, e.g. to prevent rugs or other objects being sucked into the vacuum cleaner.
■ Open the air inlet valve on the handle far enough to reduce the suction power.
The floorhead will be easier to manoeuvre. Close the valve when you are ready to use full power again.
During vacuuming
■ When vacuuming, pull the cleaner behind you on its wheels. You can stand it upright for vacuuming stairs and curtains etc.
When vacuuming, in particular fine dust, e.g. sawdust, sand, plaster, flour, talcum powder etc., electrostatic charges build up naturally. Under certain conditions these charges will be released. To avoid the unpleasant effects of these discharges, a metal inlay has been incorporated into the underside of the handle. Please make sure that you keep your hand in constant contact with this metal strip during vacuuming (dia. 25).
Setting down, transportation and storage
Park System for pauses during vacuuming (dia. 26)
The Park system allows you to conveniently park the suction tube and floorhead during pauses.
■ Slot the floorhead into the slot in the parking attachment.
If your vacuum cleaner is on a sloping surface, e.g. a ramp, - retract the telescopic suction tube fully - do not use the park system if your vacuum cleaner has an EasyLock suction tube.
Park system for storage (dia. 27 + 28)
⚠️ Always disconnect the vacuum cleaner from the electrical supply when you have finished using it. Switch it off at the wall socket and unplug it.
If your vacuum cleaner has an Easy-Lock suction tube you can separate the two sections for storage purposes.
■ Press the release button on the lower section and pull the top section out.
■ Push the connection piece attached to the upper tube into the lower tube.
■ Stand the vacuum cleaner upright.
If your vacuum cleaner has a telescopic suction tube, retract the tubes fully so that it takes up less room for storage.
■ Slot the floorhead downwards into one of the parking attachments on the side of the vacuum cleaner.
This makes the vacuum cleaner easier to carry or store.
Maintenance
⚠️ Always disconnect the vacuum cleaner from the electrical supply for maintenance work and for cleaning. Switch off at the wall socket and unplug it.
The Miele filtration system consists of three components:
- Dustbag
- Dust compartment filter (for motor protection)
- Exhaust filter
These will need to be replaced from time to time to ensure that your vacuum cleaner performs efficiently.
We recommend only using genuine dustbags, filters and accessories with the "Original Miele" logo on them. This will ensure that the suction power of the vacuum cleaner is maintained, giving the best possible cleaning results.
Dustbags with the "Original Miele" logo on them are not made from paper or paper-based materials and nor do they have a cardboard collar. This is why our dustbags are particularly long-lasting and reliable.
Please note that appliance faults and damage originating from the use of accessories which do not carry the "Original Miele" logo will not be covered by the appliance guarantee.
Purchasing new dustbags and filters
Original Miele dustbags and filters can be ordered from Miele, your Miele dealer, or from the Miele Webshop.
Ordering the correct dustbags and filters
Only use original Miele G/N dustbags with a blue collar and original Miele filters. These are identified by the "Original Miele" logo on the packaging or directly on the dustbag.


An AirClean filter and a dust compartment filter are supplied with every packet of Miele dustbags.
These can also be purchased separately from your Miele Dealer, from Miele or from the Miele Webshop. Please quote the model number of your vacuum cleaner when ordering to make sure you get the correct filter.
When to change the dustbag (dia. 29)
Change the dustbag when the colour marker in the dustbag change indicator turns red, or sooner if it is no longer effective (see possible reasons for this below).
Miele dustbags are disposable and designed for single use only. Dispose of the dustbag when full. Do not attempt to reuse. Blocked pores in used dustbags will reduce the suction power of the vacuum cleaner.
To check the dustbag change indicator
■ Attach the standard adjustable floorhead to the vacuum cleaner.
■ Switch the vacuum cleaner on and select the highest power setting.
■ Lift the floorhead off the floor a little.
How the dustbag change indicator works
The dustbag change indicator is set for normal household dust. This generally contains a mixture of dust, hair, threads, carpet fluff, grit etc.
However, if the cleaner has been used to vacuum up fine dust, such as plaster, brick dust, cement or flour, the pores of the dustbag will become blocked very quickly.
This affects the air permeability of the bag, and the marker will indicate that the bag is "full" even when it is not. If this happens you must still change the dustbag because suction power will be greatly reduced by blocked pores in the dustbag.
If, on the other hand, a large amount of hair and carpet fluff which typically contains a lot of air is vacuumed up, the indicator may fail to react even though the bag is full. You should still change it. Both these extremes can occur.
How to replace the dustbag (dia. 30 + 31)
■ Press the release buttons at the side of the hose connector, and lift the hose from the socket (dia. 02).
■ Lift the release catch for the dust compartment lid and raise the lid as far as it will go (dia. 12).
The dustbag has a closing flap which closes automatically when the dust compartment lid is raised to prevent any dust escaping.
■ Pull the dustbag out by the grip on the collar.
■ Fit the new dustbag into the holder as far as it will go. Leave it folded up when you take it out of the box.
■ It should be unfolded as far as possible in the dust compartment.
■ Close the dust compartment lid securely, making sure it clicks into position. Take care not to trap the dust-bag when doing so.
The lid will not close without a dust-bag in place. Do not force it!
■ Insert the hose connector into the suction socket on the vacuum cleaner until it clicks into position. To do this, line up the guides on the two pieces (dia. 01).
When to change the dust compartment filter (for motor protection)
Replace this filter every time you start a new packet of dustbags. A dust compartment filter is supplied with every packet of Miele dustbags.
How to change the dust compartment filter (dia. 32)
■ Open the dust compartment lid.
■ Pull the dustbag out by the grip on the collar.
■ Lift up the filter frame until it clicks and remove the old filter. Hold by the clean, unsoiled section to remove it.
■ Replace with a new dust compartment filter.
■ Close the filter frame.
■ Fit the dustbag into the holder as far as it will go.
■ Close the dust compartment lid securely, making sure it clicks into position. Take care not to trap the dust-bag when doing so.
When to replace the exhaust filter
Depending on model, your vacuum cleaner will be fitted as standard with one of the following exhaust filters (dia. 11).
a AirClean
Replace this filter every time you start a new packet of Miele dustbags. An AirClean exhaust filter is supplied with every packet of Miele dustbags.
b Active AirClean 50 (black)
c AirClean Plus 50 (light blue)
d HEPA AirClean 50 (white)
Replace if the display for the exhaust filter change indicator is completely filled with red (dia. 16). This occurs after approx. 50 hours of operation which is equivalent to about a year of average use. The vacuum cleaner can still be used. However, the suction power will be reduced as will the effectiveness of the filter if it is not replaced in good time.
How to replace the AirClean filter (dia. 33 + 34)
Do not use more than one exhaust filter at a time.
■ Open the dust compartment lid.
■ Release the filter grille and raise it upwards as far as it will go.
■ Grasp the used AirClean filter by the clean, unsoiled section and take it out.
■ Replace it with a new AirClean filter.
If you wish to fit an Active AirClean 50, AirClean Plus 50 or HEPA AirClean 50, see "Maintenance - Replacing one type of exhaust filter with another".
■ Close the filter grille.
■ Close the dust compartment lid.
Replacing the Active AirClean 50, AirClean Plus 50 and HEPA AirClean 50 exhaust filters (dia. 35 + 36)
Do not use more than one exhaust filter at a time.
■ Open the dust compartment lid.
■ Lift the exhaust filter and remove it.
■ Insert a new exhaust filter making it sure it goes in properly, then push it down into position.
■ Press the exhaust filter change indicator (dia. 14).
After approx. 10 - 15 seconds a thin red line will appear in the left hand side of the display (dia. 15).
If you wish to fit an AirClean filter, see "Maintenance - Replacing one type of exhaust filter with another".
■ Close the dust compartment lid.
Replacing one type of exhaust filter with another (dia. 11)
Depending on model, your vacuum cleaner will be fitted as standard with one of the following exhaust filters:
a AirClean
b Active AirClean 50 (black)
c AirClean Plus 50 (light blue)
d HEPA AirClean 50 (white)
Do not use more than one exhaust filter at a time.
When changing the filter please note:
- If you wish to replace exhaust filter a with filter b, c or d, it is essential that you remove the filter grille before you fit the new exhaust filter.
You must also activate the exhaust filter change indicator (dia. 14).
- If you wish to replace exhaust filter b, c or d with filter a, it is essential that you also fit the filter grille * (dia. 34).
* Filter grille - see "Optional accessories".
When to change the thread lifters
The thread lifters on the suction inlet to the floorhead can be replaced. Check them from time to time and replace them if the pile has worn down.
How to replace the thread lifters (dia. 37)
■ Use a suitable screwdriver to remove the thread lifters from the slots.
■ Fit new thread lifters.
Cleaning the roller on the AllTeQ floorhead (dia. 38)
① Release the bearing (with bayonet fitting) using a coin.
② Press the bearing out, and remove.
③ Remove the roller.
■ Remove any threads and hair, replace the roller and refit the bearing, locking it back into position.
Replacement parts are available from your Miele Dealer or from Miele (see end of booklet for contact details).
Cleaning and care
⚠️ Always disconnect the vacuum cleaner from the electrical supply before cleaning it. Switch off at the wall socket and unplug it.
Vacuum cleaner and accessories
The vacuum cleaner and all plastic accessories can be cleaned with a proprietary cleaner suitable for plastic.
⚠️ Do not use abrasive cleaning agents, glass cleaning agents, all-purpose cleaners or oil-based conditioning agents.
Dust compartment
The dust compartment can, if necessary, be cleaned using a dry duster, brush or, if available, a second vacuum cleaner to vacuum the dust out.
⚠️ Do not let the vacuum cleaner get wet. If moisture gets into the appliance, there is a risk of electric shock.
Problem solving guide
| Problem | Cause and remedy |
| The vacuum cleaner switches off automatically. | A temperature limiter switches the vacuum cleaner off automatically if it gets too hot.This can occur if, for instance, large articles block the suction tube or when the dustbag is full or contains particles of fine dust. A heavily soiled exhaust or dust compartment filter can also be the cause of overheating.■ Switch the vacuum cleaner off immediately using the On/Off foot control 1. Disconnect from the electricity supply. Switch off at the wall socket and unplug it.After removing the cause, wait for approximately 20 - 30 minutes to allow the vacuum cleaner to cool down. It can then be switched on again. |
After sales service
In the event of a fault that you cannot easily remedy, please contact your Miele Dealer or Miele (see end of booklet for contact details).
Please note that telephone calls may be monitored or recorded for training purposes (UK only).
Guarantee
In the U.K. the appliance is guaranteed for 2 years from the date of purchase. However, you must activate your cover by calling 0330 160 6640 or registering online at www.miele.co.uk.
For information on the appliance guarantee specific to your country please contact Miele. See end of booklet for contact details.
Optional accessories
Certain models are supplied as standard with one or more of the following accessories.
Please observe the flooring manufacturer's cleaning and care instructions.
You can order these and many other products via the Miele Webshop.
They can also be purchased from your Miele Dealer or from Miele.
Floorheads / brushes
AllergoTeQ floorhead (SBDH 285-3)
This floorhead is suitable for daily hygienic cleaning of all floor surfaces. The level of cleanliness of the floor shows in a colour "traffic light" display when vacuuming.
Turbo Comfort turbobrush (STB 205-3)
This brush is ideal for cleaning cut pile carpet.
Hard floorbrush (SBB 235-3)
This brush is designed for use on hard flooring such as tiled or stone floors.
Parquet floorbrush (SBB Parquet-3)
(only available in selected countries)
This brush has natural bristles and is designed for use on smooth floors that are susceptible to scratching
Hard floor Twister floorbrush with swivel action (SBB 300-3)
This brush is suitable for a variety of hard floor surfaces and has a swivel joint enabling it to get into awkward corners.
Parquet Twister floorbrush with swivel action (SBB 300-3)
(only available in selected countries)
With natural bristles for vacuuming smooth hard floors and small gaps.
Parquet Twister XL floorbrush with swivel action (SBB 400-3)
(only available in selected countries)
This brush is extra wide making it suitable for large areas of flooring and has a swivel joint enabling it to get into awkward corners.
Other accessories
MicroSet (SMC 20)
This set is specially designed for cleaning small objects and difficult to reach areas (such as PC keyboards, stereo equipment, intricately carved furniture and ornaments, models etc).
CarCare Set (SCC 10)
Accessories for cleaning the interior of vehicles.
HomeCare set (SHC 10)
Accessories for cleaning the living areas of your home.
Mini Turbo XS (STB 20)
For vacuuming upholstery, mattresses or car seats etc.
Universal brush (SUB 20)
(only available in selected countries)
For dusting books, shelves, etc.
Radiator brush (SHB 30)
For dusting radiators, narrow shelves and crevices.
Mattress nozzle (SMD 10)
For vacuuming upholstery, mattresses, cushions, curtains, covers etc.
Crevice nozzle, 300 mm (SFD 10)
Extra long crevice nozzle for cleaning in folds, crevices and corners.
Crevice nozzle, 560 mm (SFD 20)
Flexible crevice nozzle for vacuuming hard to reach places.
Upholstery nozzle, 190 mm (SPD 10)
Extra wide upholstery nozzle for cleaning upholstered furniture, mattresses and pillows.
Flexible hose extension (SFS 10)
For extending the suction hose by approximately 1.5 m.
Comfort handle with lighting (SGC 20)
Lights up the area being vacuumed.
Filters
Active AirClean 50 exhaust filter (SF-AA 50)
Absorbs odours from the dirt in the dustbag.
HEPA AirClean 50 exhaust filter (SF-HA 50)
Excellent filtration level for very clean exhaust air. This filter is particularly suitable for allergy sufferers.
Filter grille
The filter grille is required if you wish to use an AirClean filter instead of an Active AirClean 50, an AirClean Plus 50 or a HEPA AirClean 50 filter.
Electrical connection for the UK
All electrical work should be carried out by a suitably qualified and competent person in strict accordance with current national and local safety regulations (BS 7671 in the UK). The voltage and frequency are given on the data plate located underneath the vacuum cleaner. Please ensure that these match the household mains supply. The fuse rating is quoted on the plug. The appliance is supplied with a cable and moulded plug ready for connection to a 230-240 V/50 Hz a.c. single phase supply.
Non-rewireable plugs BS 1363
The fuse cover must be re-fitted when changing the fuse, and if the fuse cover is lost the plug must not be used until a suitable replacement is obtained. The colour of the correct replacement cover is that of the coloured insert in the base of the plug, or the colour that is embossed in words on the base of the plug, (as applicable to the design of plug fitted). Replacement fuses should be ASTA approved to BS1362 and have the correct rating. Replacement fuses and fuse covers may be purchased from your local electrical supplier.
Electrical connection AU, NZ
All work should be carried out by a suitably qualified and competent person in strict accordance with national and local safety regulations. The voltage and rated load are given on the data plate located underneath the vacuum cleaner. Please ensure that these match the household mains supply. The fuse rating is quoted on the plug. The appliance is supplied with a cable and moulded plug ready for connection to a 230V/50Hz AC single phase supply.
Test Marks
Electrical safety RCM Mark
Electrically suppressed according to
AS/NZS CISPR 14.1
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Labeled diagram of a vacuum cleaner with numbered parts for identificationa) EN 60312-1 Vacuum cleaners for household use - Part 1: Dry vacuum cleaners - Methods for measuring the performance
b) EN 60704-2-1 Household and similar electrical appliances - Test code for the determination of airborne acoustical noise - Part 2-1: Particular requirements for vacuum cleaners
c) EN 60335-2-2 Household and similar
electrical appliances - Safety - Part 2-2: Particular requirements for vacuum cleaner and water suction appliances
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Labeled diagram of a vacuum cleaner with numbered parts for identificationa) EN 60312-1 Vacuum cleaners for household use - Part 1: Dry vacuum cleaners - Methods for measuring the performance
b) EN 60704-2-1 Household and similar electrical appliances - Test code for the determination of airborne acoustical noise - Part 2-1: Particular requirements for vacuum cleaners
c) EN 60335-2-2 Household and similar
electrical appliances - Safety - Part 2-2: Particular requirements for vacuum cleaner and water suction appliances
d HEPA AirClean 50 (wit)
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d HEPA AirClean 50 (wit)
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Labeled diagram of a vacuum cleaner with numbered parts for identificationnatural_image
Simple line icon of a telephone handset inside a circle (no text or symbols)Fairacres, Marcham Road
Abingdon, Oxon, OX14 1TW
Customer Contact Centre Tel: 0330 160 6600
E-mail: mielecare@miele.co.uk
Internet: www.miele.co.uk
Australia
Miele Australia Pty. Ltd.
ACN 005 635 398
ABN 96 005 635 398
1 Gilbert Park Drive, Knoxfield, VIC 3180
Tel: 1300 464 353
Internet: www.miele.com.au
China
Miele (Shanghai) Trading Ltd.
1-3 Floor, No. 82 Shi Men Yi Road
Jing' an District
200040 Shanghai, PRC
Tel: +86 21 6157 3500, Fax: +86 21 6157 3511
E-mail: info@miele.cn, Internet: www.miele.cn
Miele (Hong Kong) Limited
41/F - 4101, Manhattan Place
23 Wang Tai Road
Kowloon Bay, Hong Kong
Tel: (852) 2610 1025, Fax: (852) 3579 1404
Email: customerservices@miele.com.hk
Website: www.miele.hk
India
Miele India Pvt. Ltd.
Ground Floor, Copia Corporate Suites
Plot No. 9, Jasola, New Delhi - 110025
Tel: 011-46 900 000, Fax: 011-46 900 001
E-mail: customercare@miele.in, Internet: www.miele.in
Ireland
Miele Ireland Ltd.
2024 Bianconi Avenue
Citywest Business Campus, Dublin 24
Tel: (01) 461 07 10, Fax: (01) 461 07 97
E-Mail: info@miele.ie, Internet: www.miele.ie
Manufacturer: Miele & Cie. KG
Miele New Zealand Limited
IRD 98 463 631
Level 2, 10 College Hill
Freemans Bay, Auckland 1011, NZ
Tel: 0800 464 353
Internet: www.miele.co.nz
Singapore
Miele Pte. Ltd.
163 Penang Road
# 04 - 03 Winsland House II
Singapore 238463
Tel: +65 6735 1191, Fax: +65 6735 1161
E-Mail: info@miele.com.sg
Internet: www.miele.sg
South Africa
Miele (Pty) Ltd
63 Peter Place, Bryanston 2194
P.O. Box 69434, Bryanston 2021
Tel: (011) 875 9000, Fax: (011) 875 9035
E-mail: info@miele.co.za
Internet: www.miele.co.za
United Arab Emirates
Miele Appliances Ltd.
Gold & Diamond Park
Office No. 217-6, Sheikh Zayed Road
P.O. Box 11 47 82 - Dubai
Tel: +971 4 3044 999
Fax: +971 4 3418 852
800-MIELE (64353)
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MioJo 10
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a Miele Air Clean b c d 11
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15 timestep
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HEPA AirClear 13
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timestep 14
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strip replace 16
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① ② ③ ⑰
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Mn. Mn.
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Illustration of a person using a vacuum cleaner on a leg, showing mechanical components and a close-up view (no text or symbols)
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Mechanical component diagram showing a circular dial with a square button and a numbered label (29), no readable text or symbols present.
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Mechanical assembly diagram showing a hand pressing a circular component with a black arrow indicating motion (no text or symbols present)
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Microplate A test and PPI were tested to the test of the microplate. The test was performed by the test.
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Miao Air Clean 34
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Technical diagram of a battery pack with numbered components and directional arrows indicating flow or movement.
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Diagram of a vehicle air intake system with numbered components and directional arrows indicating airflow or movement.
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37
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Technical diagram of a mechanical device with numbered components and directional arrows indicating motion or flow.Deutschland:
Miele & Cie. KG